Page 15 of 21 · complaints 701–750 of 1,027

2002 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Visibility › Windshield
Filed Jan 15, 200445,000 milesNC

COMPUTER CONTROLS LOCKED DOWN THE CAR. THE DEALER SAID THAT THE COMPUTER WAS RESETTING WHEN IT DONE THIS AND THERE WAS NOTHING THEY COULD DO. THE WINDSHIELD IS SEPARATING FROM THE CAR AND THE DEALER WILL NOT COVER THIS AS A DEFECT BECAUSE MY CAR IS THE ONLY ONE THEY KNOW OF.

Unknown or Other
Filed Jan 15, 200425,200 milesGA

WITH NO WARNING THE AUTOMATIC TRANSMISSION ON OUR ESCAPE FAILED COMPLETELY AT 44,130 MILES. SO FAR, NO FINANCIAL ASSISTANCE HAS BEEN OFFERED BY FORD OR THE REPAIRING DEALER DISPITE ATTEMPTS BY ME TO GET RELIEF FOR THE $2700 REPAIR BILL! WE HAVE HAD A LOUD NOISE COMING FROM THE DRIVETRAIN SINCE ABOUT 18,000 MILES AND HAD IT CHECKED AT 25,000 BY OUR LOCAL FORD DEALER. THE DEALER INSISTED THAT IT WAS ONLY TIRE NOISE...WHICH WHILE VERY SCEPTICAL, WE ACCEPTED WITH THE CAVEAT THAT WHEN WE EVENTUALLY REPLACED THE TIRES, THE NOISE WOULD BE GONE OUR WE EXPECTED THE VEHICLE TO BE REPAIRED AT NO CHARGE. SINCE THE TRANSMISSION'S VERY PREMATURE FAILURE, WE HAVE REVISITED THE POWERTRAIN NOISE AS WE NOW SUSPECT ITS SOURCE MAY HAVE CAUSED THE TRANSMISSION FAILURE. BOTH FRONT WHEEL BEARINGS HAVE BEEN CHANGED, THE WHEELS AND TIRES HAVE BEEN SUBSTITUTED AND THE VERY LOUD NOISE CONTINUES. TWO FORD DEALERS HAVE INSPECTED THE VEHICLE AND NO ONE YET HAS AN IDEA OF WHAT THE SOURCE OF THE NOISE IS NOW! THIS TRUCK IS A TRUE LEMON AND I THINK FORD SHOULD BE STEPPING UP TO THE PLATE TO FIX AND PAY FOR THIS PROBLEM AS WELL AS ALL OR MOST OF THE TRANSMISSION REPAIR!!!!

Service Brakes, Hydraulic
Filed Jan 15, 200434,600 milesTX

EXCESSIVE FRON ROTOR WEAR: THE DEALER EXAMINED THE ROTORS AND SAID THE WEAR WAS NORMAL, EVEN THOUGH THE MEASUREMENTS HE GAVE ME SHOW THE ROTORS ARE 70% WORN. HE AGREES THAT THEY SHOULD BE COMPLETELY WORN OUT BEFORE 50,000 MILES AND STILL CONSIDERS THIS TO BE NORMAL.

Engine and Engine Cooling › EngineCrash
Filed Jan 12, 2004100 milesLA

I OWN A 2002 FORD ESCAPE AND ONLY ONE MONTH OF HAVING IT ALL OF THE LIGHTS LIGHTED UP ON THE DASH BOARD AND THE ENGINE STOP WHILE GOING DOWN AN INTERSTATE RAMP. THE SECOND TIME IT HAPPENED I WAS IN TRAFFIC GOING AT ABOUT 10 MPH WHEN IT SHUT OFF CAUSING TO REAR-END THE CAR IN FRONT OF ME. IT'S A PROBLEM THAT HAS NOT BEEN FIXED, I BROUGHT IT TO THE DEALER THEY CLAIM THAT NOTHING IS WRONG WITH IT. THE DEALER CHECKED IT AND SAID IT HAS HAPPENED TO OTHER CARS, BUT THAT THE PROBLEMS HAD BEEN FIXED THAT IT WAS ONLY ON THE ONES FROM 2001. THE DEALER ALSO SAID THAT THEY COULDN'T AWARD THE WARRANTY THAT THE ENGINE SHUTTING OFF WOULDN'T HAPPEN AGAIN, BUT SINCE APRIL 2002 IT HAS HAPPEN AT LEAST 5 TIMES WITH 1 ACCIDENT . *LA

Engine and Engine Cooling
Filed Jan 9, 200412,000 milesGA

VEHICLE STALLED WITHOUT WARNING. WHEN THIS OCCURRED THE ENGINE WAS STILL RUNNING, BUT THE POWER STEERING AND BRAKES WERE LOST. ALSO, VEHICLE FAILED TO ACCELERATE. *AK

Visibility › Defroster/Defogger/Hvac System
Filed Dec 30, 200338,000 milesOR

AT TIMES OF HEAVY RAIN OR WET SNOW THE INTERIOR WINDOWS FOG SEVERELY. THEY FOG SO BADLY THAT CONDENSATION WILL RUN DOWN THE INSIDE OF WINDOWS RESULTING IN AN UNSAFE DRIVING CONDITION. I HAVE TRIED NUMEROUS METHODS OF TWEAKING THE CONTROLS BUT CAN NOT SEEM TO KEEP THE WINDOWS DEFOGGED ADEQUATELY. WHEN MY WIFE AND KIDS ARE IN THE CAR THE PROBLEM IS WORSE THAN WHEN I AM ALONE. I AVOID DRIVING THE CAR AT NIGHT WITH THEM WHEN THE WEATHER IS WET BECAUSE I WORRY ABOUT BEING ABLE TO SEE SAFELY. I AM WORKING ON TRYING TO FIX THE PROBLEM BUT THOUGHT STRONGLY ENOUGH ABOUT THIS TO NOTIFY YOU HERE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine and Engine Cooling › Engine
Filed Dec 29, 200329,199 milesCA

MY WIFE WAS COASTING (TRAVELING DOWNHILL) IN OUR 2002 FORD ESCAPE XLT (2 WHEEL DRIVE) WHEN THE ENGINE SUDDENLY STOPPED. THE EFFECT WAS AS IF THE KEY HAD BEEN TURNED OFF. SHE LOST ALL POWER (STEERING, BRAKES, ETC) AND COASTED INTO A SIDEWALK. IT COULD HAVE BEEN MUCH WORSE. TAKING THE PROPER PRECAUTIONS, SHE HAD THE CAR TOWED TO THE NEAREST DEALERSHIP (HAYWARD FORD - VERY HELPFUL, PERFORMED THE TSB WORK RIGHT AWAY), WHERE THEY TOLD HER OF A TSB THAT DESCRIBED THE APPROPRIATE STEPS FOR THE MECHANICS TO TAKE. THE SUPPOSED TSB INCLUDED REPLACEMENT OF THE FOLLOWING ITEMS: THROTTLE BODY ASSEMBLY, AIR CHARGE BODY, MASS AIR FLOW SENSOR, AIR CHARGE SENSOR GASKET, POWER RELAY FOR PCM, EGR SENSOR, AND THE PURGE REGULATION VALVE FOR VAPOR SYSTEM. I SEARCHED THE NHTSA TSB SITE FOR THE BULLETIN AND COULDN'T FIND IT. THE NUMBER WE WERE GIVEN WAS TSB 02-23-01. I NOTICED THAT AN INVESTIGATION INTO THE CAUSE OF THIS PROBLEM BY THE NHTSA WAS CLOSED AND REOPENED IN SEP 2002. FROM WHAT I HAVE READ HERE AT THE NHTSA SITE, I THINK IT'S TIME FOR FORD TO WARN THEIR ESCAPE OWNERS OF THIS PROBLEM BEFORE SOMEONE IS INJURED.*AK

Engine and Engine Cooling
Filed Dec 18, 200326,351 milesMA

WHILE COMMUTING TO WORK AT VERY BUSY INTERSECTION, TRAVELING AT 20 MPH, VEHICLE COMPLETELY STALLED LOSING ALL POWER UTILITIES ENGINE COMPLETELY SHUT DOWN. A NUMBER OF PASSING MOTORISTS ATTEMPTED TO ASSIST IN MOVING VEHICLE OUT OF INTERSECTION BUT COULD NOT GET VEHICLE OUT OF PARK KEY WOULD NOT TURN AS WELL. AFTER A NUMBER OF ATTEMPTS VEHICLE WAS RESTARTED, AND DRIVEN TO LOCAL FORD DEALERSHIP. THEY STATED THEY WERE NOT AWARE OF DIFFICULTY--AFTER REVIEWING THE NUMBER OF COMPLAINTS ON THIS WEB SITE THAT IS VERY HARD TO BELIEVE--DEALER WORKED ON VEHICLE FOR 1.70 HRS REPLACING OVER 13 PARTS,SUCH AS EEC RELAY,DPFE,AIRBYPASSVALVE,THROTLE BODY,MAF,VMV,THROTTLE BODY GASKET PER: TSB-02-11-6. RECHECK OK. ACCORDING TO THIS WEB SITE THIS SITUATION HAS OCCURED AT LEAST 50 TIMES. THIS IS POTENTIALLY A VERY DANGEROUS SITUATION. OWNERS OF ESCAPES SHOULD BE INFORMED AS THIS CAN& HAS HAPPENED TO OTHERS AT HIGHER RATES OF SPEEDS WITH POTENTIALLY FATAL OUTCOMES IF THE VEHICLE CANNOT BE COASTED TO A SHOULDER...*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Dec 18, 20038,000 milesVI

WHEN APPLYING THE BRAKES A LOUD GRINDING NOISE WAS HEARD. *AK

Visibility › Windshield
Filed Dec 12, 200321,000 milesNY

REAR WINDSHIELD THERMAL MELTED THE CONNECTION TO DEFROSTER. DEALER REPLACED THE WINDSHIELD WITHOUT ANY CHARGE. *AK *MR

Air Bags › FrontalCrash1 injured
Filed Dec 10, 200320,000 milesFL

WHILE DRIVING AT 45 MPH CONSUMER WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, NEITHER OF THE FRONT AIR BAGS DEPLOYED. *AK CONSUMER'S WIFE WAS TRAVELING EASTBOUND AT 45-50 MPH WHEN ANOTHER VEHICLE TRAVELING IN THE OPPOSITE DIRECTION CROSSED OVER INTO HER LANE. THE VEHICLES STRUCK HEAD ON AND BOTH WENT DOWN A 15' BANK INTO A DITCH. THE OTHER VEHICLE WAS A OLDER CHRYSLER AND THE AIR BAGS DEPLOYED. CONSUMER'S WIFE WAS STILL GOING TO THERAPY FOR X-RAYS. *PH

Air Bags
Filed Dec 10, 200320,000 milesTX

WITHIN ONE MONTH OF PURCHASING THE VEHICLE (2002 FORD ESCAPE) THE VEHICLE EXPERIENCED PROBLEMS WITH THE BRAKES. (SEE ODI #10051805 FOR INFORMATION REGARDING 1998 FORD RANGER COMPLAINT).*MR THE CONSUMER TOOK THE VEHICLE TO THE DEALER THREE TIMES FOR THE SAME VIBRATION PROBLEM, BUT THE DEALER CONTINUED TO STATE THERE WAS NO PROBLEM, AFTER ABOUT A YEAR THEY FINALLY NOTICED THAT THE TIRES WERE CUPPING ON THE REAR, IT WAS FINALLY DETERMINED THAT THE PROBLEM WAS DUE TO THE TO THE ALIGNMENT OF THE FRONT AND REAR WHICH CAUSED THE VEHICLE TO NEED NEW TIRES. ALSO THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *CB *JB

Steering › Column Locking › Anti-theft Device
Filed Dec 8, 200344,050 milesFL

STEERING WHEEL LOCKED WHILE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 35 MPH. *AK

Fuel System, Gasoline
Filed Dec 4, 200352,500 milesNJ

STALLING AT LOW SPEED AND DECELERATING WHEN THE ENGINE IS COLD. *NLM

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Dec 3, 2003MI

FIVE MONTHS AFTER PURCHASING THIS BRAND NEW VEHICLE, THE MASTER CYLINDER FAILED. *NLM

Electrical System › Ignition
Filed Dec 2, 200335,000 milesMO

VEHICLE LOST POWER WITHOUT WARNING. ALSO, IT EFFECTED THE ABILITY TO STEER THE VEHICLE.*AK DEALER WOULD HONOR THE WARRANTY. IN THE TSB THAT WAS ISSUED, THE DIAGNOSTICS ITEMS WERE FINE. FORD THINK THEY NEED TO CHANGE THE ITEMS ON THE TSB. *PH

Engine and Engine Cooling › Engine
Filed Dec 2, 200337,944 milesOH

THE 2002 FOR ECAPE THAT I HAVE OWNED FOR 16 MONTHS HAS A DEFECT IN THE ENGINE THAT HAS MADE IT UNOPORABLE AND THE COMPUTER SYSTEM THAT IS SUPPOSED TO WARN YOU OF ENGINE TROUBLE NEVER WORKED. *AK

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Nov 10, 2003OH

VEHICLE STALLED AND LOST POWER WHILE DRIVING BETWEEN 40-45 MPH. VEHICLE HAS ALMOST BEEN REAR ENDED 4 TIMES. DEALERSHIP MADE THREE ATTEMPTS TO CORRECT THE PROBLEM BY UPDATING THE IAC VALVE, AND REPROGRAMMING THE PCM. *AK

Air Bags
Filed Nov 7, 2003VA

THE AIRBAG LIGHT ILLUMINATED AND STAYED ON. TOOK VEHICLE TO DEALER, AND THEY REPLACED SOMETHING ON THE PASSENGER SIDE. AIR BAG LIGHT WENT OFF, BUT MONTHS LATER IT WAS ON AGAIN. *AK

Engine and Engine Cooling › Engine
Filed Nov 6, 200342,000 milesNC

2002 FORD ESCAPE STALLS WHILE BEING DRIVEN. THIS HAPPENED TWICE IN THE PAST WEEK, SPEED 30 MPH. LOSS OF ALL POWER STEERING & BRAKES.*AK

Engine and Engine Cooling › Engine
Filed Nov 5, 200313,349 milesCA

WHILE DRIVING ABOUT 45 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD. *AK THE CAUSE WAS DUE TO DEFECTIVE ENGINE CONTROLS. OTHER PROBLEMS ARE AS FOLLOWED: BOTH REAR DOOR'S BODY WEATHERSTRIPS HAD COME LOOSE AND WERE WARPED AND THE LEFT REAR QUARTER PANEL WINDOW. *SCC *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 4, 2003CA

WHEN THE BRAKES WERE APPLIED THERE WAS A DELAY BEFORE THE VEHICLE STOPPED. DEALER STATED THAT VEHICLE NEEDED ROTORS AND PADS REPLACED. *AK

Engine and Engine Cooling › Engine
Filed Nov 3, 200319,000 milesVA

MY FORD ESCAPE STALLED WHILE DRIVING DOWN AN EXIT RAMP. I LOST ALL STEERING AND BRAKING CAPABILITY. *LA

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 28, 2003TX

EXCESSIVE BRAKE ROTOR WEAR: AFTER 34,600 MILES, THE ROTORS ARE 70% WORN ACCORDING TO THE DIMENSIONS GIVEN BY THE DEALER. THE DEALER CLAIMS THIS IS NORMAL EVEN THOUGH HE UNDERSTANDS THAT THE BRAKES WILL BE WORN OUT BEFORE 50,000 MILES.*AK

Engine and Engine Cooling › Engine
Filed Oct 18, 200315,020 milesGA

FORD ESCAPE STALLED WHILE DRIVING, LOST CONTROL OF STEERING AND BRAKES AT THE SAME TIME!!! *LA

Visibility › Windshield
Filed Oct 17, 2003NC

THE WINDSHIELD ON MY 2002 FOR ESCAPE XLT LEAKS INSIDE EVERY TIME IT RAINS. THE DEALERSHIP SAID THE WINDSHIELD WAS SEPARATING FROM THE CAR BUT FORD WILL NOT COVER IT AS A DEFECT. THIS IS A DEFECT AND SHOULD BE FIXED BY MANUFACTURER. FILED COMPLAINTS WITH BETTER BUSINESS BUREAU AND WILL BE TALKING TO THE MEDIA. *LA

Engine and Engine Cooling › Engine
Filed Oct 14, 200315,990 milesFL

TODAY, AT APPROXIMATELY 11:45 AM EST, I WAS DRIVING ABOUT 35 MPH WHEN ALL OF A SUDDEN I FELT THE STEERING TIGHTEN UP AND THE BRAKES AS WELL. I WAS UNAWARE THAT MY CAR HAD STALLED OUT IN THE MIDDLE OF THE ROAD. I COASTED OFF OF THE ROAD INTO A PARKING LOT WHERE I TURNED OFF MY VEHICLE AND RESTARTED IT. I HAD NO PROBLEMS AFTER THAT. THIS IS THE SECOND STALL THAT HAS HAPPENED TO MY VEHICLE. THE LAST ONE WAS IN MAY 03. *LA

Engine and Engine Cooling › Engine
Filed Oct 6, 2003GA

WHILE DRIVING AT 50 MPH ENGINE FAILED WITHOUT WARNING. *AK

Engine and Engine Cooling
Filed Oct 3, 2003NC

BETWEEN JULY AND AUGUST OF 2003 VEHICLE HAS STALLED SEVERAL TIMES INTERMITTENTLY. THE DEALER KEPT THE VEHICLE FOR ONE WEEK BUT THE PROBLEM RE-OCCURRED. PLEASE PROVIDE FURTHER INFORMATION. *NLM

Air Bags › FrontalCrash1 injured
Filed Sep 23, 200310,200 milesFL

WHILE DRIVING 40/45 MPH, THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. NONE OF THE AIRBAGS DEPLOYED UPON IMPACT.*AK *PH *JB

Vehicle Speed Control › Accelerator Pedal
Filed Sep 23, 2003OH

STIFF ACCELERATOR PEDEL. CANNOT MAKE A SMOOTH ACCELERATION FROM A COMPLETE STOP. THE PEDAL DOESN'T SEEM TO "GIVE" UNTIL IT'S PUSHED TOO MUCH. WHEN IT'S PUSHED TOO MUCH. THERE IS A SURGE OF ACCELERATION AND USUALLY THE TIRES JUST SPIN, WHETHER IT'S RAINING, SNOWING OR JUST PLAIN DRY OUT.

Tires › Sidewall
Filed Sep 17, 2003VA

ALL FOUR TIRE SIDEWALLS WERE THIN AND PUNCTURED EASILY. THE TIRE WILL BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NLM

Electrical System
Filed Sep 17, 200318,586 milesNC

MY HUSBAND AND I PURCHASED A 2002 FORD ESCAPE ON 07/04/02. THERE WAS A LITTLE OVER 500 MILE ON THE VEHICLE AT DATE OF PURCHASE. SINCE THEN, WE HAVE HAD THE SUV AT THE DEALERSHIP FOR REPAIRS 6 TIMES FOR PROBLEM RELATING TO WHAT SEEMS TO BE ELECTRICAL. #1 THERE WAS A SHORT IN THE HEADLAMP ASSEMBLY, #2 SHORT IN THE HEATER WIRING CAUSING AN ARCH SOUND AND FOUL ODOR. #3 VEHICLE GOT STUCK IN PARK, #3 & #4, VEHICLE WAS STRANDED WITH THE VEHICLE NOT STARTING AND #6 BECAME STUCK IN PARK FOR THE SECOND TIME. *JB

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 16, 20036,000 milesVT

THE ENGINE ON MY 2002 FORD ESCAPE STALLS UNEXPECTEDLY. IT STALLS WHILE SHIFTING GEARS AT A STANDSTILL AND WHILE DRIVING DOWN THE ROAD. THIS LAST CONDITION ESPECIALLY IS QUITE DANGEROUS AS THERE IS A LOSS OF BRAKING AND POWER STEERING. SOMETIMES IT WILL STALL UP TO 5 TIMES BEFORE GETTING IT OUT OF MY DRIVEWAY. IT STALLS WHEN THE ENGINE IS BOTH COLD AND HOT. I HAVE HAD IT TO MY FORD DEALER, WHO HAS EVEN HAD IT STALL WHILE HOOKED UP TO THEIR COMPUTER. AND STILL THEY HAVE NOT SOLVED THE PROBLEM. I HAVE HAD IT IN ON 4 SEPARATE OCCASIONS SINCE JULY 2003. IT ONCE STALLED WHILE MY WIFE WAS DRIVING IT AROUND A HAIRPIN TURN. FORTUNATELY NO ONE WAS COMING IN THE OPPOSITE DIRECTION. IT HAS BEEN STALLING SINCE BEFORE JULY 11, WHEN IT WAS FIRST BROUGHT TO THE DEALER FOR THIS PROBLEM. *JB

Tires › Tread/Belt
Filed Sep 11, 2003MS

MY 2002 FORD ESCAPE'S TIRE (MANUFACTURER CONTINENTIAL TIRES) HAD SEPERATED AND HAD CAUSED 2 OTHER TIRES TO WEAR IMPROPERLY. THOUGH ALL RECOMMENDED MAINTENANCE WAS PERFORMED AND DOCUMENATION WAS PROVIDED TO THE DEALERSHIP, FORD OF VICKSBURG, I WAS TOLD THAT "IT WASN'T FORD'S PROBLEM OR RESPONSIBILITY". I THEN CONTACTED CONTINENTIAL TIRES, WHO ADVISED TO TAKE THE VEHICLE TO SEARS, 40 MILES AWAY FROM THE TOWN I LIVED IN. AFTER TAKING THE VEHICLE TO SEARS AND INSPECTED, CONTINENTIAL TIRE ADVISED SEARS "THEY WOULD PAY FOR HALF OF THE SEPERATED TIRE AND THAT WAS IT." I THEN SPOKE WITH THE SENIOR REPRESENTATIVE, CARRIE, OF THE TIRE MANUFACTURER ON THE PHONE WHO ADVISED THAT "THE SITUATION WAS FORD'S RESPONSIBILITY BECAUSE THEY HAVE A BUMPER TO BUMPER WARRANTY." I PURCHASED MY VEHICLE (NEW), DECEMBER 2001. I CONDUCTED THE RECOMMENDED SERVICE AS ADVISED. I HAD APPROXIMATELY 22,000 MILES IN JULY, 2003 WHEN THE PROBLEM WAS DISCOVERED, WHICH WAS SHORTLY AFTER I HAD AN ALIGNMENT PERFORMED AT A FORD DEALERSHIP IN LOUISIANA. I DID NOTHING TO CAUSE THE PROBLEM THAT OCCURED AND WAS GIVEN "THE BUSINESS" OF "IT'S NOT MY RESPONSIBILITY", SO IT BECAME MY PROBLEM ON A VEHICLE "SUPPOSEDLY" UNDER WARRANTY. I CAN'T BELIEVE THE RUN AROUND I RECEIVED FROM FORD AS WELL AS CONTINENTIAL TIRE REGARDING SOMETHING THAT I HAD NOT CAUSED OR HAD ANY CONTROL OF, AFTER HAVING THE RECOMMENDED SERVICE PERFORMED ON MY BRAND NEW VEHICLE. I WILL NEVER OWN ANOTHER FORD VEHICLE AND WILL ENSURE THE VEHICLE DOES NOT HAVE

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 8, 2003NC

I AM A CONSUMER WHO HAS JUST PURCHASED A USED 2002 FORD ESCAPE FROM A FORD DEALERSHIP IN RALEIGH, NORTH CAROLINA. HAVE HAD A NUMBER OF PROBLEMS WITH THE VEHICLE, INCLUDING STALLING WHILE DRIVING IN HEAVY TRAFFIC. I BROUGHT THE CAR INTO THE DEALERSHIP LESS THAN 2 WEEKS AGO AND SPECIFICALLY ASKED THEM TO CHECK IT DUE TO THE SLUGGISH AND STALLING BEHAVIOR. I INSISTED THAT THEY DO A DIAGNOSTIC TEST, WHICH THEY SAID THEY PERFORMED, BUT NOTHING SHOWED UP. YESTERDAY ON THE WAY TO CHURCH, I HAD PROBLEMS KEEPING IT RUNNING AFTER STARTING IT. I HAD TO MAINTAIN PRESSURE ON THE GAS PEDAL AT ALL TIMES.VERY TIME I GOT TO A LIGHT OR SLOWED FOR A TURN, THE CAR STALLED AND SHUT OFF, CAUSING COMPLETE LOSS OF POWER.*AK I CALLED THE DEALERSHIP TODAY AND GOT VERY LITTLE HELP. THEY INFORMED ME THAT THE CAR DOES NOT HAVE A SYSTEM TO MAINTAIN RECORD OF THE PROBLEM UNLESS THE VEHICLE HAS POWER AT THE TIME THE PROBLEM OCCURS. THEY NEVER MENTIONED ANYTHING ELSE. THEY DID SAY THEY WOULD BE GLAD TO LOOK AT IT....AGAIN. AFTER THAT COMMENT, I CHOSE TO GO TO YOUR SITE TO LOOK FOR REPORTS ON THE MAKE, MODEL AND YEAR OF MY VEHICLE. (*I RESEARCHED THIS SITE TO CHECK FOR ANY PROBLEMS WITH MY VEHICLE, PRIOR TO MY PURCHASE BUT FOUND NO REPORTS POSTED FOR RECALLS. TODAY WHILE AT THE SITE, I NOTICED AN AREA CALLED DEFECT INVESTIGATIONS. THAT WAS QUITE INFORMATIVE. I NEVER SAW THIS SECTION PRIOR TO MY PURCHASE. I CONSIDER MYSELF A SMART PERSON, BUT I MISSED IT.) THE DEALERSHIP MUST HAVE BEEN AWARE OF THESE TYPE OF P

Electrical System › Ignition
Filed Sep 8, 200325,000 milesMO

WHEN DRIVING AT ANY SPEED THE VEHICLE STALLS. THERE ARE TIMES WHEN TRYING TO START THE VEHICLE TAKES AT LEAST SEVEN MINUTES. THIS VEHICLE HAS BEEN TO THE DEALER THREE TIMES, AND IS AT THE DEALERS AT THIS TIME.*AK

Engine and Engine Cooling › Engine
Filed Sep 4, 2003WV

THE VEHICLE STALLED. ONCE WHILE THE VEHICLE WAS IN THE DRIVE, THE HORN BEGAN TO BLOW, AND THE LIGHTS STARTED TO BLINK. NO ONE WAS IN THE VEHICLE OR HAD TOUCHED THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO BE REPAIRED, HOWEVER THEY WERE UNABLE TO REPAIR IT BECAUSE THEY COULD NOT DUPLICATE THE PROBLEMS. *AK THE VEHICLE ALSO ROLLED AWAY WITH THE IGNITION LOCKED, KEYS REMOVED AND VEHICLE IN PARK. ALSO THE ACCELERATOR BECAME STUCK ON FOUR OCCASIONS. A REPRESENTATIVE FROM TOLD THE CONSUMER THE REASON WHY THE VEHICLE ROLLED AWAY, WAS BECAUSE THE EMERGENCY BRAKE HAD NOT BEEN APPLIED. *PH *JB

Engine and Engine Cooling › Engine
Filed Sep 2, 2003CA

2002 FORD ESCAPE, 23K000MILES, STALLED FOR THE FIRST TIME GOING LESS THAN 20 MILES PER HOUR ONTO FREEWAY. AT FIRST I THOUGHT IT WAS THE BATTERY, BUT THEN THE CAR RESTARTED IMMEDIATELY. I VEERED OFF THE ROAD BUT AM VERY VERY FRIGHTENED ABOUT THIS HAPPENING IN A CIRCUMSTANCE WHERE I COULDN'T VEER OFF THE ROAD. DOES FORD REQUIRE A DEATH BEFORE IT WILL RECALL?*AK

Engine and Engine Cooling › Engine
Filed Aug 30, 200319,779 milesNJ

2002 ESCAPE STALLED TWICE WITHOUT WARNING - DANGEROUS, AS YOU ARE UNAWARE WHEN THIS HAPPENS EXCEPT THAT THE STEERING BECOMES TIGHT, DIFFICULT TO STEER AND BRAKING IS DIFFICULT. HAPPENS WHILE TRAVELING AT 40 MPH. NO LIGHTS COME ON IN THE DASH TO LET YOU KNOW - VERY SCARY.*AK

Engine and Engine Cooling › Engine
Filed Aug 27, 2003OH

2002 FORD ESCAPE HAS STALLED IN TRAFFIC 4 TIMES SINCE I PURCHASED THE CAR NEW 13 MONTHS AGO. ALL 4 TIMES THE CAR WAS GLIDING DOWN A HILL. I LOST ALL STEERING AND BRAKES. I HAVE ALMOST HIT OTHER CARS WHILE TRYING TO STOP THE CAR.*AK THIS IS A EXTREMELY DANGEROUS VEHICLE AND SHOULD BE REMOVED FROM THE ROAD. I AM EXTREMELY DISGUSTED WITH FORD FOR NOT TELLING ME OF THIS PRIOR TO PURCHASE OR MY DRIVING THE CAR. I CHECKED WITH FORD AND THEY DID HAVE A NOTICE OUT ON THE PROBLEM PRIOR TO PURCHASE BUT DID NOT TELL ME OF THIS POTENTIALLY LETHAL PROBLEM.

Engine and Engine Cooling › Engine
Filed Aug 20, 200320,000 milesPA

FORD ESCAPE 2002 SUDDENLY STALLED ON MAJOR ROAD WHILE GOING 40 MPH, WAS ABLE TO VEER OFF INTO A SIDE STREET BUT WAS SCARED TO DEATH. *AK

Engine and Engine Cooling › Engine
Filed Aug 12, 2003AZ

2002 FORD ESCAPE ENGINE STALLED WHILE TRAVELLING ABOUT 30MPH DOWN ROAD. OIL, ENGINE, AND BATTERY LIGHTS CAME ON AND BOTH POWER STEERING AND POWER BRAKES FAILED. HAD TO LEAVE ROADWAY TO AVOID COLLISION. PUT VEHICLE IN PARK AND IT RESTARTED WITHOUT PROBLEM. CURRENTLY AT DEALERSHIP.*AK

Engine and Engine Cooling › Engine
Filed Aug 7, 2003PA

THE VEHICLE STALLED WHILE DRIVING. THIS HAPPENED FOUR TIMES AND THE DEALER COULDN'T DETERMINE THE PROBLEM. PLEASE PROVIDE DETAILS. *PH

Service Brakes, Air › Antilock › Abs Warning Light
Filed Aug 5, 2003WV

AFTER 20,000 MILES ABS SENSOR LIGHT STAYS ON INTERMITTENTLY. DEALER NOTIFIED. *AK

Engine and Engine Cooling › Engine
Filed Aug 3, 2003MD

ENGINE STALLS WITHOUT WARNING. LOSES ALL POWER. AFTER THREE COMPLAINTS, DEALER STILL CANNOT DIAGNOSE.*AK

Electrical System
Filed Jul 31, 2003GA

CONSUMER STATES THAT THE SAFETY SYSTEM LIGHT KEEPS INDICATING THAT THE SEAT BELTS AND AIRBAGS DON'T WORK. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH

Engine and Engine Cooling › Engine
Filed Jul 29, 200310,525 milesPA

ENGINE STALLS INTERMITTENTLY ON MY FORD ESCAPE V6 WHEN DECELERATING.*AK

Engine and Engine Cooling › Engine
Filed Jul 29, 2003FL

CONSUMER STATES THAT WHILE DRIVING AT 35MPH AND WITH NO WARNING VEHICLE WILL STALL ,AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. *AK

Vehicle Speed ControlCrash2 injured
Filed Jul 26, 200313,155 milesCA

I WAS PULLING INTO A PARKING SPACE AT A SHOPPING CENTER. AS I TOOK MY FOOT OFF THE ACCELERATOR PREPARING TO STOP, THE VEHICLE SUDDENLY LUNGED FORWARD, HOPPING THE CURB AND CONTINUING FORWARD INTO THE PATIO AREA. I APPLIED THE BRAKES, BUT THE CAR DID NOT STOP. IT HIT A TRASH CAN AND TABLES AND FINALLY CRASHED INTO A PILLAR. IN APPLYING THE BRAKE, I HAD MANAGED TO SLOW THE VEHICLE DOWN SO THE IMPACT WAS NOT SEVERE AND THE AIRBAGS DID NOT DEPLOY. I WAS NOT INJURED BUT TWO PEOPLE LUNCHING IN THE PATIO AREA RECEIVED MINOR INJURIES (A SCRATCHED/SWOLLEN LEG AND SORE ELBOW). THE VEHICLE HAS SINCE BEEN REPAIRED AND THE CAUSE OF ACCIDENT IS BEING INVESTIGATED BY THE INSURANCE COMPANY. SINCE I AM PARANOID ABOUT DRIVING THE VEHICLE, I AM PLANNING TO HAVE A DIAGNOSTIC TEST CONDUCTED. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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