Page 4 of 9 · complaints 151–200 of 443

2008 Ford Escape Hybrid complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service Brakes, Hydraulic
Filed Jul 21, 201685,000 milesCA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHEN THE BRAKE PEDAL WAS DEPRESSED AT APPROXIMATELY 40 MPH, THE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP WITHIN A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 11/29/16*LJ

Electronic Stability Control (esc)
Filed Jul 10, 2016116,742 milesCA

THE SAFETY RECALL NOTICES 14S05 / NHTSA RECALL 14V-286 AND 14S09 / NHTSA 14V526000 WERE PERFORMED ON MY 2008 FORD ESCAPE HYBRID. HOWEVER, THE PROBLEMS DID NOT GO AWAY. SINCE THE RECALLS, THE CAR HAS HAD ISSUES WITH REDUCED STEERING RANGE, KEY/IGNITION NOT TURNING, POWER SURGE WHILE DRIVING, LOCKING STEERING WHEEL, AND THE WORST: A COMPLETE SHUT DOWN OF THE POWERTRAIN WHILE DRIVING, RESULTING IN A STALL-LIKE CONDITION, PUTTING OUR LIVES AT RISK. ON JUNE 11, 2016 THE CAR WAS SERVICED AND STEERING HOUSING REPLACED. WE ASKED FOR SERVICE TO CHECK THE ENTIRE CAR-- EVERYTHING!!!!-- AS THE CAR HAD BEEN ACTING STRANGELY WITH POWER SURGES AND LOCKING STEERING WHEEL WHILE DRIVING. TODAY, JULY 10 2016, WHILE DRIVING SOUTH ON INTERSTATE-5 IN CA, HEADING FROM HOME (DANVILLE, CA) TO COLLEGE (SAN DIEGO, CA) THE CAR'S SYSTEM COMPLETELY FAILED WHILE DRIVING UP THE GRAPEVINE, A SECTION OF FREEWAY THAT IS EXTREMELY CROWDED AND FULL OF LARGE 18 WHEELERS. MY POOR DAUGHTER (WHO NOW OWNS THE CAR) CALLED ME, SCREAMING HYSTERICALLY, FULL OF TERROR AND FEARING FOR HER LIFE. SHE HAD NO POWER, WAS UNABLE TO STEER, DID HER BEST THE DODGE THE 18 WHEELERS AND "LIMP MODE" OVER TO THE SIDE OF THE FREEWAY. SHE'S NOW ON THE WAY WITH TOW TRUCK DRIVER TO DROP THE CAR OFF AT FORD OF VALENCIA CA. I TOLD HER DO NOT EVER DRIVE THAT CAR AGAIN. IT IS A SERIOUSLY DANGEROUS VEHICLE.

Steering
Filed Jul 2, 2016100,000 milesCA

STEERING BECAME VERY DIFFICULT TO CONTROL WHILE DRIVING IN MARCH, 2016. HAD TIRES/ALIGNMENT CHECKED OUT ALL GOOD. WHEN IT STARTED VIBRATING WHILE STOPPED IN MAY, 2016, I TOOK IT TO DEALER AND WAS TOLD IT WAS A RECALL WHICH WAS ALREADY DONE IN JANUARY, 2016, AND THE RECALL IS CLOSED NOW, SO I HAVE TO PAY FOR IT.

Vehicle Speed Control
Filed Jun 27, 2016100,000 milesTN

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND CONTINUED TO ACCELERATE ALTHOUGH THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Fuel/Propulsion System
Filed Jun 27, 201688,250 milesCA

THE TRIANGLE/! SYMBOL COMES UP AND ENGINE LOSES ALL POWER ON THE FREEWAY. MY CAR HAS BEEN INTO THE DEALERSHIP TWICE FOR THIS DANGEROUS ISSUE. THE 2008 ESCAPE HYBRIDS ARE SUPPOSEDLY NOT COVERED FOR THROTTLE BODY ISSUES AND MY COOLANT FAN FOR THE BATTERY IS SUPPOSEDLY "UPDATED" AND DOESNT NEED TO BE REPLACED. . OVER 700 DOLLAR FIX FOR SAFETY AND FLAW IN QUALITY OF PATS?

Electrical System
Filed Jun 24, 201670,000 milesNJ

THE VEHICLE FAILED TO START AFTER THE KEY WAS INSERTED INTO THE IGNITION SWITCH. THE KEY HAS TO BE FORCED IN AND CRANKED OVER WITH CONSIDERABLE TORQUE.

Engine
Filed Jun 23, 201660,000 milesCA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE "TURN OFF ENGINE IMMEDIATELY" WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER AND WAITED APPROXIMATELY 30 MINUTES BEFORE THE VEHICLE WAS RESTARTED. AFTER THE VEHICLE WAS RESTARTED, A LOCK WITH A KEY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL FOR THE SAME FAILURE IN 2013. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Engine
Filed Jun 23, 2016VA

IT WAS BEEN MORE THAN COUPLE YEARS AGO WHEN I HAD ERROR MESSAGE" STOP SAFELY NOW" ON MY FORD 2008 ESCAPE HYBRID. DURING THAT TIME, I WAS DRIVING INTERSTATE ROUND 50-60 MILES PER HOUR AND ALL OF SUDDEN, IT STOP THE ENGINE. I TOOK THE DEALER THE NEXT DAY. THEY GET IT FIXED. UNTIL RECENTLY, MAY 22, 2016 AND JUNE 20,2016 THE ERROR "STOP SAFELY MESSAGE" CAME BACK. I TOOK TO THE SAME DEALER I USED TO GO BUT THIS TIME. I LEFT IT FOR 2 DAYS BUT THE DEALER SAID IT WILL TAKE A WHILE TO DIAGNOSE WHATS IS THE ISSUE. I HAD TO RENT A CAR FOR THOSE DAYS BUT MY CAR WAS NOT FIX OR THE DEALER SAYING IT WILL TAKE A WHILE. I AM SURE THEY KNOW WHAT IS THE ERROR CODE. IS THIS A RECALL?I SEEN OTHER COMPLAIN IN HERE ALMOST THE SAME LIKE ME.

Engine
Filed Jun 8, 201685,000 milesIA

WHEN THE ENGINE WAS WARM, THE ENGINE WOULD SURGE THEN STALL AT HIGHWAY SPEEDS (55+). A RED HAZARD LIGHT THEN CAME ON, AND A STOP SAFELY MESSAGE CAME ON. PULLING THE VEHICLE OVER, AND RESTARTING THE VEHICLE ALLOWED FURTHER DRIVING FOR ANOTHER 20-30 MILES BEFORE THE ISSUE WOULD HAPPEN AGAIN.

Steering
Filed Jun 1, 2016104,000 milesCA

BACK IN APRIL, 2016 I NOTICED THE CAR STARTED VIBRATING MORE AND MORE AS I DROVE DOWN THE FREEWAY. I HAD TO DRIVE SLOW TO BE ABLE TO CONTROL IT SAFELY. I HAD THE WHEELS CHECKED, MY ALIGNMENT WAS GOOD, AND NOTHING WRONG FROM THERE. THE TIRE GUY COULDN'T FIND ANYTHING WRONG. THEN THE STEERING WHEEL STARTED VIBRATED INTENSELY WHILE I WAS AT A STOP! AFTER TAKING IT TO THE FORD DEALER, IT WAS DETERMINED THAT A STEERING WHEEL RECALL THAT WAS DONE ON MY VEHICLE LESS THAN SIX MONTHS AGO TO PREVENT THIS ENDED UP HAPPENING ANYWAY. FORD RECALL WILL NOT PAY FOR THIS BECVAUSE "THE RECALL IS CLOSED."

Electrical System
Filed May 23, 2016121,000 milesHI

CAR WONT START, THE (STOP SLOWLY NOW) APPEARS ON DASH SCREEN . IT ATTEMPTS TO START THEN IT IS KILLED, THEN THE STOP SLOWLY NOW WARNING COMES UP..IT HAS DONE THAT WHILE WE ARE DRIVING TO. WE HAVE REPLACES HYBRID COOLING PUMP WE WERE TOLD THAT IS THE PROBLEM. FIXED IT NOW IT IS WORST

Electrical System
Filed May 13, 2016120,000 milesAZ

ISSUE STARTED INTERMITTENTLY AND HAS INCREASED IN FREQUENCY OF FAILURE. THE PROBLEM WE ARE HAVING IS WITH STARTING THE CAR. THE KEY IS INSERTED AND TURNED, THE DASH INDICATORS TURN ON BUT THE ENGINE DOES NOT START. MULTIPLE ATTEMPTS ARE NEEDED TO START ENGINE. WE BROUGHT THE VEHICLE IN TO THE DEALERSHIP AND THEY COULD NOT DUPLICATE ISSUE. THE ISSUE IS OCCURRING AT A RATE OF 9 OUT OF 10 ATTEMPTS AND IS CURRENTLY AN ISSUE WITH THE CAR.

Steering
Filed Apr 7, 2016108,000 milesOR

I HAD RECALL FOR ELECTRIC POWER STEERING COMPLETED IN DECEMBER 2015, AND THEN IN JANUARY 2016 MY STEERING WHEEL STARTED VIBRATING/LOCKING. IN APRIL POWER STEERING WENT COMPLETELY OUT. I TOOK VEHICLE IN AND ASKED IF POWER STEERING WAS RELATED TO THE RECALL AND HE SAID NO IT WAS A SEPARATE SENSOR THAT WAS CAUSING THE POWER STEERING TO GO OUT. SO, I GAVE PERMISSION FOR THE WORK TO BE COMPLETED. THEN, I STARTED RESEARCHING AND FOUND THIS HAS BEEN HAPPENING TO MANY PEOPLE. I HAD MY BOYFRIEND CALL BACK AS HE KNOWS MORE ABOUT CARS THAN I DO AND HE WAS TOLD AGAIN THAT A SENSOR NOT RELATED TO RECALL THAT WAS PERFORMED WAS CAUSING P.S TO GO OUT THAT WAS UNRELATED TO THE RECALL. WE GO TO PICK UP THE CAR AND PAY FOR IT AND WHEN WE ARE GOING OVER OUR PAPERWORK IN THE CAR WE FIND THAT THE WORK THEY DID WAS REPLACE THE TORQUE SENSOR WHICH IS PART OF THE RECALL. I CALLED THE OVERALL SERVICE MANAGER AND SPOKE TO HIM. I ASKED HIM IF I WOULDN'T HAVE BROUGHT IT IN DECEMBER WHEN I WAS EXPERIENCING NO ISSUES AND WOULD HAVE WAITED UNTIL APRIL WHEN MY POWER STEERING WENT OUT WOULD THE CODE (P2278) BE COVERED UNDER THE RECALL AND HE SAID YES, THAT I WOULD NOT HAVE TO PAY FOR THE WORK. THAT CODE WOULD CAUSE THEM TO REPLACE THE TORQUE SENSOR FREE OF CHARGE. SO I ASKED HIM IF HE WAS SUGGESTING THAT PEOPLE WAIT UNTIL THEY ARE DRIVING DOWN THE ROAD AND THE POWER STEERING GOES OUT SO THAT THE WORK WILL ACTUALLY BE COVERED? HE SAID NO OF COURSE NOT, BUT WHAT OTHER OPTION IS THERE? YOU TAKE IT IN WHEN THERE

Steering
Filed Mar 23, 2016191,000 milesIL

THE RECALL ISSUED IN MAY, 2014 FOR THE POWER STEERING ASSIST FAULT DID NOT FIX THE PROBLEM. THE SENSOR FAILED AGAIN, AND THE REMEDY BY FORD LITERATURE TO THE DEALERSHIP WAS ERRONEOUS AND OVERLY COSTLY TO ME. THE SERVICE DEPARTMENT DETECTED A FAULT CODE, B2278, AND THE REMEDY LISTED THREE REPAIRS IN SEQUENCE TO FIX. THE FIRST WAS THE SOFTWARE UPDATE PROSCRIBED IN THE RECALL BULLETIN. THAT PROCEDURE HAD BEEN COMPLETED BY A DEALER PREVIOUSLY. THE SECOND IN THE SEQUENCE WAS TO REPLACE THE SENSOR. DEALER FOLLOWED THIS AND THE FIX FAILED, CAUSING REPLACEMENT OF THE STEERING COLUMN, COSTING AN ADDITIONAL $1200 ON TOP OF THE $500+ FOR THE FIRST FAILED FIX. ATTACHED RECEIPT FOR ENTIRE REPAIR OF A RECALL THAT DIDN'T GET FIXED THE FIRST TIME.

Service Brakes
Filed Mar 18, 201679,385 milesNJ

ABS LIGHT, REGEN LIGHT CHECK, BRAKE LIGHT AND EMERGENCY BRAKE LIGHTS CAME ON AND BRAKES FAILED AND WORKED IN DEGRADED MODE. BROUGHT TO DEALER, THEY ADVISED RECALIBRATION AND INTERNAL BLEED PROCEDURE, ABS MODULE REFLASH AND CALIBRATION, WHICH WAS PERFORMED AT A COST OF $221.49 ADVISED IF CODE RETURNS , HCU REPLACEMENT WILL BE NEEDED AT $5400.!!!! OUTRAGEOUS, THE CAR WAS BOUGHT NEW AND MAINTAINED METICULOUSLY. CAR NOW HAS 79,397 AND WE ARE DEATHLY AFRAID TO DRIVE IT AS THE BRAKES MAY FAIL. WHEN THE BRAKES FAILED THE CAR WAS RESTARTED ON THE PEAKING LOT AFTER BEING STOPPED FOR 15 MINUTES

Structure › Body
Filed Mar 16, 2016OH

PRE MATURE RUST ON HATCHBACK DOOR AND REAR QUARETER PANEL ALMOST EVERY OWNER OF SAME CAR HAVE SAME ISSUE

Steering
Filed Mar 11, 2016120,900 milesAZ

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. AFTER STARTING THE VEHICLE, A POWER STEERING FAILURE MESSAGE DISPLAYED AND THE STEERING WHEEL BEGAN TO VIBRATE AT SPEEDS LESS THAN 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE ANGLE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL FOR THE SAME FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 120,900. UPDATED 04/14/16*LJ THE CONSUMER STATED THE WAS A COMPUTER SOFTWARE UPDATE BUT NO REPAIR WAS MADE TO THE VEHICLE. *TR

Service Brakes
Filed Mar 10, 2016180,000 milesVA

ELECTRO-HYDRAULIC BRAKE (EHB) SYSTEM HAD A LEAK IN THE MASTER CYLINDER AND THE ABS BRAKES ENGAGED WHILE DRIVING CAUSING THE BRAKES TO SMOKE.

Service Brakes
Filed Mar 8, 2016100,300 milesCA

P2803 & P2800 SENSORS..BOTH SENSORS ARE DEFECTIVE AND THE COST TO REPAIR IS FAR ABOVE FAIR PRICING. HYDRAULIC CONTROL APPROX COST TO REPAIR 4100.00 DOLLARS. THIS IS UNUNFAIR REPAIR COSTS. THIS VEHICLE HAS BEEN MAINTAINED WITH ABOVE AVERAGE CARE AND HAS NOT BEEN MISUSED. CHECKING WEB SITE HAVE FOUND THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS MODEL. PUBLIC SHOULD BE WARNED ABOUT THIS DEFECT IN THIS MODEL AND A POSSIBLE RECALL SHOULD ME MADE.

Electrical System
Filed Feb 25, 201690,000 milesAZ

AFTER APPROX. 10 MINUTES OF STOP AND GO DRIVING AT <5MPH A TONE SOUNDED, A RED TRIANGLE LIT, AND THE LED INDICATED "STOP SAFELY NOW." THE ENGINE DID NOT STALL, SHUT DOWN, OR GIVE ANY OTHER INDICATION OF A FAULT, THEREFORE I CONTINUED DRIVING AT <15MPH TO THE NEAREST PARKING LOT AND TURNED OFF THE ENGINE. AFTER I RETURNED SEVERAL HOURS LATER THE ENGINE STARTED NORMALLY WITH NO FAULT INDICATION, AND I WAS ABLE TO DRIVE HOME WITHOUT ANY FURTHER FAULT INDICATION. I READ ON THE WEB THAT THIS HAD OCCURRED WITH OTHER 2008 ESCAPE HYBRIDS AND WAS DUE TO A FAULTY HYBRID SYSTEM ELECTRONICS COOLING PUMP. ONE COMPLAINANT INDICATED THAT THE 2008 ESCAPE HYBRIDS HAD BEEN RECALLED FOR THIS ISSUE, BUT THE RECALL DOES NOT SHOW ON YOUR, OR ON FORD'S, DATABASE FOR THIS VEHICLE. HAS THIS BEEN REPORTED PREVIOUSLY, AND WAS THERE A RECALL?

Steering
Filed Feb 16, 201698,000 milesGA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER FOR A FEW SECONDS AND THEN RETURNED TO NORMAL. THE FAILURE RECURRED TWO DAYS LATER, WHILE THE CONTACT'S DAUGHTER WAS IN REVERSE. THE STEERING LOST POWER COMPLETELY WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PREVIOUSLY REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER STATED THAT THE RECALL REPAIR WAS ALREADY PERFORMED AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Steering
Filed Feb 5, 2016100,000 milesWI

BEFORE THE TORQUE SENSOR RECALL, MY POWER STEERING WENT OUT INTERMITTENTLY SOMETIMES ACCOMPANIED BY THE STOP SAFELY NOW RED TRIANGLE. UPON BEING NOTIFIED OF THE RECALL I TOOK THE VEHICLE TO JACK SAFRO FORD IN OCONOMOWOC, WISCONSIN TO COMPLETE THE RECALL. I WAS TOLD MY VEHICLE REQUIRED THE EASIER FIX AND THE DEALER DIDN'T REPLACE THE TORQUE SENSOR. WITHIN A FEW MONTHS MY POWER STEERING STARTED GOING OUT INTERMITTENTLY AGAIN. IT STARTED GOING OUT MORE OFTEN AND I ALSO NOTICED THAT THE CAR WOULD NOT START FIRST TRY. USUALLY I HAD TO TURN THE IGNITION 3-4 TIMES TO GET THE VEHICLE TO START. IN THE PAST MONTH MY POWER STEERING IS NOW COMPLETELY OUT. IT IS A VERY DANGEROUS SITUATION AS IF A CAR WENT OVER THE CENTER LINE OR A DEER OR ANIMAL WERE TO GO IN FRONT OF ME I WOULD NOT BE ABLE TO REACT QUICKLY WITHOUT POWER STEERING. ALSO, IT IS SO HARD TO PULL INTO PARKING SPACES AND TURN THE WHEEL THAT I HAVE TO SEE A DOCTOR BECAUSE I AM HAVING SHARP PAIN IN MY SHOULDERS. WE TOOK THE CAR TO JACK SAFRO THIS WEEK AND THEY TOLD US THEY WOULD TALK TO FORD. ALL THEY DID WAS TRY TO RESET COMPUTER AND THE STEERING IS STILL COMPLETELY OUT. THEY SAID FORD WOULD NOT COVER IT AND GAVE US THE 800 NUMBER TO COMPLAIN. SO NOW I AM STUCK WITH AN UNSAFE CAR AND I HAVE A GRANDSON I NEED TO TRANSPORT SOME DAYS. WHY IN THE WORLD CAN'T THE DEALER REPLACE THE TORQUE SENSOR IF THAT WAS THE RECALL AND WHAT IS NEEDED TO REPAIR MY CAR? WHY DOES IT HAVE TO ISSUE CERTAIN CODES? CAN'T THE DEALER SEE FOR THEMSELVES THE

Steering
Filed Jan 28, 2016100,178 milesMD

RECEIVED RECALL NOTICE FOR STEERING ISSUE. NO ISSUES WITH STEERING PRIOR TO RECALL. SOFTWARE UPDATE PERFORMED. 4 MONTHS NO ISSUES. THEN STEERING WHEEL BEGAN MODERATE SHAKING UPON START, DRIVING AND IDLING. SEVERAL DAYS LATER 'POWER STEERING ASSIST FAULT' APPEARED IN MESSAGE CENTER. SHAKING CONTINUED BUT NO IMMEDIATE LOSS OF POWER. TWO DAYS FOLLOWING ON THE HEELS OF MAJOR SNOWSTORM, ALL POWER STEERING LOST. CONTACTED FORD DIRECTLY, THEY INSTRUCTED ME TO SCHEDULE SERVICE APPOINTMENT. THEY CLAIMED THAT CODES CAN BACK AS TORQUE SENSOR AND NOTHING TO DO WITH POWER STEERING ISSUE.

Steering
Filed Jan 28, 201689,000 milesMD

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE DID NOT EXPERIENCE ANY FAILURE PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Steering
Filed Jan 27, 2016CA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 04/08/16*LJ *CN

Steering
Filed Jan 27, 2016140,000 milesCA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND AN ABNORMAL NOISE WAS HEARD. THE POWER STEERING ASSIST FAULT LIGHT ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Steering
Filed Jan 26, 2016122,000 milesMD

2008 FORD ESCAPE HYBRID. WELL MAINTAINED, ALWAYS TAKEN IN FOR ANY AND ALL REPAIRS/MAINT/RECALLS. RECALL # 14S05 WAS ATTENDED TO IN 2015 , BY WAY OF REPROGRAMMING. AFTER THIS "REPAIR", WE COMPLAINED OF LOSS OF STEERING RADIUS, WAS TOLD THAT WAS NOT POSSIBLE AND THAT IT WAS FINE. FAST FORWARD TO JANUARY OF THIS YEAR, WRENCH LIGHT COMES ON, NO POWER STEERING AT ALL. OUR DEALERSHIP SAYS IT IS THE SAME ITEM AS RECALL AND SHOULD BE FIXED BY FORD CORP. FORD CORP SAID NO, SINCE ITS 7 YEARS OLD. THE LAW SAYS 10 YEARS FROM RECALL OR PURCHASE.. BECAUSE THEY REPROGRAMMED IT, THEY MAY NOT BE RESPONSIBLE FOR ANY THING ELSE THAT GOES WRONG, EVEN IF IT IS THE SAME ISSUE. A KNOWN ISSUE. VERY UNSAFE, AND NOT SOMETHING THE CONSUMER CAN DAMAGE ON THEIR OWN. THIS WILL COST US BETWEEN 500 TO 2,500 DOLLARS TO REPAIR. SEEMS THAT A KNOWN PROBLEM SHOULD BE COVERED FOR MORE THAN A YEAR OUT FROM THE RECALL. IT FAILED SIX MONTHS AFTER THE RECALL WAS CLOSED, WHICH WAS ONLY OPEN FOR A YEAR. THE LOSS OF ABILITY TO STEER WAS TREMENDOUS . ALMOST IMPOSSIBLE. NOT SAFE TO DRIVE, AS THE EFFORT REQUIRED STEER WOULD PREVENT THE ABILITY TO AVOID A SITUATION COMPLETELY. MY VEHICLE IS USELESS AT THIS TIME. THE OPEN INVESTIGATION DP15001, SHOWS WHAT A TRUE PROBLEM THIS IS . VERY DANGEROUS. MANY PEOPLE ARE HAVING THIS FAILURE WHILE ACTIVELY DRIVING. IT WOULD APPEAR THAT FORD NEEDS TO RE ADDRESS THIS ISSUE. MY VEHICLE REPAIR LIGHT CAME ON WHILE DRIVING. THE FAILURE OCCURRED AFTER I HAD PARKED AND TURNED IT OFF. ONCE I RE

Electrical System
Filed Jan 21, 2016154,000 milesDE

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHEN THE KEY WAS PLACED IN THE IGNITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

Service Brakes
Filed Dec 30, 2015111,400 milesMI

MY CAR WAS SITTING AND I WENT TO START IT AND THE "REGEN BRAKES DISABLED" AND "CHECK BRAKE SYSTEM" CAME ACROSS MY DASH. ITS A LONG STORY BUT I TOOK IT TO COURTESY FORD IN OKEMOS, MI AND THEY SAID THAT THE HYDRAULIC CONTROL UNTIL NEEDED TO BE REPLACED, THIS PART WOULD COST ME $4,620.20 TO REPLACE. I HAVE ONLY OWNED THIS FOR JUST OVER A YEAR.I OWE $10,080.00 ON THIS VEHICLE, I CANNOT GET A LOAN TO FIX IT AND COURTESY FORD SAID THEY WOULD ONLY GIVE ME $3,700 FOR IT! I AM A SINGLE MOTHER OF 2 AND CANNOT AFFORD TO FIX THIS VEHICLE! I EMAILED FORD AND THEY SAID THEY CANNOT DO ANYTHING ABOUT IT OR HELP ME OUT FIXING IT. I AM WITHOUT A VEHICLE AND STUCK WITH A $10,000 DEBT!!! FORD NEEDS TO RECALL THE HYBRIDS DUE TO THEIR FAULTY PART NOT TO MENTION IT IT UNSAFE TO DRIVE. THE DEALERSHIP TOLD ME THAT IT IS NOT SAFE TO DRIVE SO IT SITS THERE. I AM OUTRAGED AND SICKENED AT FORD. THEY NEED TO BE HELD RESPONSIBLE FOR THEIR FAULTY PART. I AM NOT ABLE TO GET TO WORK, I AM GOING TO LOOSE MY JOB AND MY HOUSE BECAUSE OF FORD. *JS

Electrical System
Filed Nov 23, 2015105,200 milesFL

IN 2012, I WAS DRIVING ON FREEWAY AT APPROX 70MPH WHEN I HEARD THE WARNING SOUND AND RED LIGHT WARNING ME TO "STOP SAFELY NOW." I HAD TO CROSS FOUR LANES OF TRAFFIC AND BARELY GOT TO THE SHOULDER BEFORE THE POWER SHUT DOWN COMPLETELY. I WAITED AND IT RESTARTED, BUT IT DID IT TWO MORE TIMES BEFORE I REACHED MY DESTINATION. I CALLED AND TOOK MY VEHICLE FOR REPAIR, WHICH WAS DETERMINED TO BE THE COOLANT PUMP (COST $1010.96). THE NEXT YEAR A RECALL FOR THIS ISSUE OCCURRED AND I WAS REFUNDED THE COST FOR REPAIR. TODAY, 2015, THE SAME ISSUE OCCURRED. THIS TIME I HAD JUST PULLED OFF FROM A TRAFFIC LIGHT MAKING A U-TURN, SO TRAVELING MAYBE 10 MPH WHEN I GOT THE SAME SOUND AND WARNING RED LIGHT AS I FELT THE ENGINE LOSING POWER. I GOT THROUGH THE BUSY INTERSECTION AND SAFELY TO THE SHOULDER. I IMMEDIATELY DROVE THE VEHICLE TO THE DEALERSHIP. THIS TIME I WAS TOLD THE ISSUE WAS THE THROTTLE BODY. IT WAS CLEANED AND REPROGRAMMED (COST $369.15; I WAS TOLD MY VEHICLE IS NOT IN THE VIN# GROUP). WHILE THE COSTS HAVE BEEN HIGH FINANCIALLY, WE ARE MOSTLY CONCERNED ABOUT THE POTENTIAL COSTS FROM HAVING THE VEHICLE SUDDENLY LOSE POWER AND SHUT DOWN. BOTH TIMES I HAVE BEEN VERY LUCKY TO AVOID CRASHES. SAME SYMPTOMS, DIFFERENT DIAGNOSES; CONCERNED ABOUT WHAT MIGHT HAPPEN NEXT.

Service Brakes
Filed Nov 18, 2015134,000 milesFL

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

Service Brakes
Filed Nov 13, 2015165,000 milesOH

I HAD THE CHECK BRAKE SYSTEM WARNING SUDDENLY COME ON WHEN I STARTED THE CAR; ALSO TOLD ME THE REGENERATIVE BRAKING SYSTEM WAS OFF. THE BRAKES WORKED, BUT WERE "MUSHY" AND CAR SEEMED TO BE MORE DIFFICULT TO STOP; IT TOOK A LONGER DISTANCE AND TOOK MORE PRESSURE ON THE BRAKE PEDAL. THE LAST FEW MILES PER HOUR SEEMED THE POOREST IN STOPPING POWER. NOW THAT I THINK ABOUT IT, THE BRAKES HAD NOT SEEMED AS "CRISP" FOR SEVERAL WEEKS. TOOK IT TOO KLABEN FORD AND THEY TOLD ME THE HYDRAULIC CONTROL UNIT NEEDED REPLACING. I DID THIS, BUT IT WAS OVER $5000 FOR THE REPAIR (WITH LABOR).

Service Brakes
Filed Nov 12, 201585,000 milesAE

WHEN STARTING THE CAR PARKED AND SOMETIMES WHEN DRIVING, "CHECK BRAKE SYSTEM / REGEN BRAKES DISABLED" MESSAGE APPEARS ALONG WITH ABS LIGHT. CAR LOSES MOST OF ITS BRAKING POWER FROM THE REGENERATIVE BRAKES REQUIRING A GREAT DEAL OF PRESSURE ON THE BRAKE PEDAL TO STOP THE CAR. BRAKING POWER IS REDUCED AND STOPPING DISTANCES INCREASING SUBSTANTIALLY, CAUSING NEAR MISSES IN HEAVY TRAFFIC. DEALER RECOMMENDS REPLACING THE ABS CONTROL UNIT, WHICH IS A $4,100 PART (PLUS LABOR) FOR AN 8 YEAR OLD VEHICLE. THUS, THE ONLY WAY TO FIX THE ISSUE IS TO PAY MORE FOR PARTS AND LABOR THAN THE CAR IS ACTUALLY WORTH, RENDERING IT WORTHLESS TO THE OWNER. THIS HAS HAPPENED MULTIPLE TIMES OVER THE COURSE OF TWO MONTHS. SOMETIMES THE PROBLEM GOES AWAY AND THE CAR CAN BE DRIVEN SHORT DISTANCES WITH ALL OF ITS BRAKING POWER, SOMETIMES IT DOESN'T WORK FOR DAYS AT A TIME.

Engine
Filed Oct 27, 201570,000 milesCA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ENGINE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATE 01/13/16 MA

Engine
Filed Oct 20, 2015170,000 milesVA

ELECTRONIC THROTTLE BODY FAILURE EQUIVALENT TO THE CUSTOMER SATISFACTION PROGRAM BUT TOLD MY VIN NUMBER IS NOT IN THE APPLICABLE GROUP. LOSS OF ALL ENGINE POWER WHILE ON THE FREEWAY TRAVELING AT 65MPH WITH A SEMI TRACTOR TRAILOR BEHIND ME. I WAS BARELY ABLE TO GET THE VEHICLE ONTO THE SIDE OF THE ROAD.

Service Brakes
Filed Oct 14, 2015109,000 milesVA

2008 FORD ESCAPE HYBRID WITH 109K MILES ON IT. TWO RECENT INCIDENTS WHERE THE YELLOW ABS AND RED BRAKE LIGHTS CAME ON, WITH MESSAGES OF CHECK BRAKE SYSTEM AND REGEN BRAKES DISABLED. BRAKES BECAME COMPLETELY USELESS AND VEHICLE BECAME DANGEROUS TO OPERATE. I WAS ABLE TO LET THE VEHICLE SIT AND RETRY AND THE LIGHTS DIDN'T COME ON. BROUGHT IN FOR SERVICE AT DEALERSHIP AND THEY FOUND CODES C1478 AND C1480. THEY'RE QUOTING ME $5,300 TO REPLACE THE HYDRAULIC CONTROL UNIT. AFTER THE DEALER DIAGNOSED THE PROBLEM, THE CHECK BRAKE SYSTEM WARNING MESSAGE IS ON ALL THE TIME AND THE VEHICLE HAS NO BRAKES. I'VE LEFT IT AT THE DEALERSHIP BECAUSE IT IS NO LONGER SAFE TO DRIVE. LOOKING ONLINE, THERE ARE OTHERS THAT HAVE EXPERIENCED THIS PROBLEM: HTTP://WWW.GREENHYBRID.COM/FORUMS/F26/BRAKES-BROKE-BANK-24731/ HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/5850/FORD/ESCAPE-HYBRID/FORD-ESCAPE-HYBRID-BRAKE-PROBLEMS HTTP://BLOG.YAGELSKI.COM/2012/02/FORD-ESCAPE-HYBRID-BRAKE-MASTER.HTML THERE ARE 23 IDENTICAL COMPLAINTS THIS YEAR ALONE AT NHTSA'S ODI WEBPAGE (SAFERCAR.GOV) WHY ISN'T THERE A RECALL FOR THIS PROBLEM?

Service Brakes
Filed Oct 13, 2015100,000 milesNY

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED BECAUSE THE CHECK ABS WARNING LIGHT WAS NOT ILLUMINATED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Steering
Filed Sep 24, 201562,000 milesCA

IMMEDIATELY AFTER FORD DEALER PERFORMED STEERING RECALL, THE VEHICLE HAS NO POWER ASSIST AT LOW SPEED TIGHT TURNS( I.E. PARKING LOT, U TURNS). I'VE RETURNED IT TO ANOTHER FORD DEALER WITH NO RESOLUTION TO THE PROBLEM.

Steering
Filed Sep 4, 201590,000 milesNJ

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT APPROXIMATELY 55 MPH APPROACHING AN EXIT RAMP, THE STEERING BECAME TIGHT AND BEGAN TO FAIL. THE POWER STEERING RETURNED TO NORMAL AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Service Brakes
Filed Sep 1, 2015119,000 milesWY

WHEN DRIVING AT 35 MPH THE BRAKE WARNING CAME ON. I PULLED OVER BECAUSE I THOUGHT MAYBE THE EMERGENCY BRAKE WAS ON, STOPPED, APPLIED THE EMERGENCY BRAKE AND RELEASED IT, BUT THE WARNING WAS STILL ON. IN A FEW MILES, I ARRIVED AT MY DESTINATION, CHECKED THE BRAKE FLUID LEVEL AND IT WAS FINE. ON THE WAY HOME I GOT THE CHECK BRAKE SYSTEM, REGEN BRAKES DISABLED, ABS LIGHT ERROR. THE BRAKES FEEL SPONGY AND IT TAKES A LOT OF ERROR TO STOP THE VEHICLE. THE DEALER HAS GIVEN US AN ESTIMATE OF $4700 TO FIX THE PROBLEM. I SEE THERE ARE A LOT OF COMPLAINTS ON THE INTERNET ABOUT THIS SAME PROBLEM WITH THE FORD ESCAPE HYBRIDS AND CAN'T BELIEVE THERE HASN'T BEEN A RECALL!

Power Train
Filed Aug 31, 2015129,800 milesPA

WHILE DRIVING DOWN THE ROAD AT 45MPH, TRIED TO PRESS THE GAS PEDAL TO ACCELERATE AND NOTHING HAPPENED I COULD NOT GO ANY FASTER AND MY CAR SLOWED DOWN TO 20 MPH. I KEPT PUSHING THE GAS PEDAL TO THE FLOOR AND NOTHING WOULD HAPPEN I HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY. WHERE MY CAR HAD TO BE TOWED BECAUSE I COULDN'T DRIVE IT ANYWHERE. I TOOK IT TO THE GARAGE THEY TOLD ME THAT THE ELECTRONIC THROTTLE BODY WAS BAD AND TO REPLACE IT WAS 780.00 THERE IS A RECALL FOR 2009 TO 2013 MODELS FOR THE SAME PROBLEM BUT NOT FOR 2008 OR HYBRIDS.

Service Brakes
Filed Aug 24, 2015160,000 milesWA

I WAS DRIVING WITH FAMILY. I APPLIED THE BRAKES AND IT WENT TOTALLY FLAT. THE ABS AND CHECK BRAKES LIGHT ILLUMINATED. THE BRAKES ARE CURRENTLY TOTALLY UNOPERATIONAL. I TOOK CAR IN FOR REPAIRS, TOLD THAT A NEW ABS CONTROL MODULE(HYBRID ECU & HCU) REQUIRED - COST $4000.

Service Brakes
Filed Aug 3, 2015130,000 milesTX

I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD, APPROXIMATELY 35 MPH, STRAIGHT ROAD WITH A SLIGHT DOWNHILL SLOPE. AS I PRESSED THE BRAKES, THE PEDAL WOULD NOT MOVE. I RELEASED PRESSURE AND PRESSED AGAIN. AN EXTREME AMOUNT OF EFFORT WAS NEEDED TO PRESS THE BRAKES (BRAKES NOW IN SAFE/MANUAL MODE). I GOT AN ABS LIGHT, BRAKE LIGHT, AND CHECK BRAKE SYSTEM WARNING. AFTER I STOPPED, I PULLED OVER SHUT DOWN THE MOTOR, WAITED A MINUTE, AND RESTARTED. AFTER RESTART, BRAKES WORLD NORMALLY. THIS HAS ALSO HAPPED SEVERAL TIMES WITHIN THE PAST 6 MONTHS.

Service Brakes
Filed Jun 22, 2015102,000 milesOH

REGEN BRAKE DISABLE LIGHT ESTIMATE FOR REPAIR IS $4700.

Steering
Filed Jun 17, 2015130,000 milesCA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Steering
Filed Jun 4, 201589,000 milesOK

MY 2008 FORD ESCAPE HYBRID HAS A POWER STEERING RECALL OUT. THE VEHICLE WAS TAKEN IN TO A LOCAL DEALERSHIP TO BE REPAIRED IN ACCORDANCE WITH THE RECALL. HOWEVER, WITHIN THREE DAYS THE POWER STEERING SHUT OFF WITHOUT WARNING. THE POINT OF THE RECALL WAS TO ADDRESS THIS ISSUE OF SUDDEN POWER STEERING SHUTOFF WITHOUT WARNING. AFTER TALKING WITH THE DEALERSHIP, THEY ACKNOWLEDGED THAT THE RECALL DOES NOT ADEQUATELY ADDRESS THE PROBLEM AND MULTIPLE CUSTOMERS HAVE COMPLAINED THAT THE POWER STEERING IS STILL FAILING AFTER BEING "FIXED" IN ACCORDANCE WITH THE RECALL. THERE ARE 1.1 MILLION VEHICLES AFFECTED BY THIS RECALL AND FORD HAS YET TO PROPERLY ADDRESS THE ISSUE. THIS RECALL HAS BEEN IN EFFECT SINCE MAY 2014 AND THE PROBLEM IS NOT BEING FIXED.

Structure › Body
Filed Jun 1, 201585,000 milesOH

BOTH REAR QUARTER PANELS ARE PREMATURELY RUSTING AND I HAVE SEEN THE SAME EXACT PROBLEM WITH MULTIPLE FORD ESCAPE HYBRIDS.

Steering
Filed May 22, 201598,000 milesCA

I EXPERIENCED THE "SUDDEN LOSS OF POWER STEERING". TOOK CAR INTO SERVICE AND THEY ARGUED WITH ME BUT FINALLY FOUND AND REPAIRED THE ISSUE. THIS WAS ABOUT 2 YEARS AGO. I THINK I WAS CHARGED FOR THE REPAIR. CAN I GET MY MONEY BACK FROM THE SERVICE DEPT SINCE THE WAS IDENTIFIED AS A DEFECT?

Service Brakes
Filed May 15, 2015100,000 milesTX

WAS DRIVING DOWN HIGHWAY 35 IN DOWNTOWN DALLAS WHEN COMING DOWN HILL WENT TO HIT BRAKES AND BRAKES WENT ALL THE WAY TO THE FLOOR AN WE HAD NO BRAKES. INFORMATION CENTER WAS SHOWING THAT BRAKES HAD BEEN DISABLED AND I PUMPED THE BRAKES AND WAS ABLE TO SLOW CAR DOWN ENOUGH TO KEEP FROM COLLIDING WITH CAR IN FRONT OF US. LIMPED HOME IN CAR WITH NO BRAKES AT TIMES PULLED OVER IN PARKING LOT TURNED CAR OFF AN UPON TURNING IT BACK ON CAR RESET ITSELF AN WE HAD BRAKES FOR A SMALL AMOUNT OF TIME BECAUSE INCIDENT OCCURRED AGAIN. TOOK CAR TO DEALERSHIP AN WAS TOLD THE ABS HCU WAS BAD AN NEEDED TO BE REPLACED WHICH IS A 4500 PART AND WE HAD JUST BOUGHT THE CAR A WEEK BEFORE. FORD NEEDS TO BE FORCED TO RECALL THESE VEHICLES BECAUSE IN OTHER FORUMS OTHER DRIVERS ARE EXPERIENCING SAME ISSUES WITH BRAKE LINES AND MASTER CYLINDERS AND THIS PART THE ABS HCU

Engine
Filed Apr 29, 2015106,000 milesDC

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE STOP SAFELY NOW WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE DECELERATED INDEPENDENTLY. AFTER SHUTTING DOWN THE VEHICLE FOR SEVERAL MINUTES, IT RESUMED NORMAL OPERATION ONCE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DETERMINED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT AFFECTED BY A CUSTOMER SATISFACTION PROGRAM. THE CONTACT EXPERIENCED THE FAILURE DESCRIBED IN THE PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Escape Hybrid → · Every Escape Hybrid year → · How the figures are calculated →