Page 3 of 9 · complaints 101–150 of 443

2008 Ford Escape Hybrid complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service Brakes
Filed Sep 21, 201791,000 milesNJ

LOSS OF BRAKE FUNCTION WHILE DRIVING. ABS WARNING LIGHT ILLUMINATES DURING DRIVING. WARNING MESSAGE "CHECK BRAKE SYSTEM" WARNING MESSAGE "REGEN BRAKING DISABLED" AT TIMES NEED TO PRESS BRAKE VERY HARD JUST TO HAVE THE VEHICLE SLOWLY ROLL TO A STOP. OCCASIONALLY, THE PARKING BRAKE LIGHT IS ILLUMINATED AND ALMOST FEELS LIKE IT IS PARTIALLY ENGAGED, EVEN THOUGH I DID NOT DEPRESS THE PARKING BRAKE PEDAL. I'VE RESEARCHED ON THE INTERNET AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS SAME EXACT PROBLEM - MANY ON THE 2008 ESCAPE HYBRID ITSELF, BUT MANY ON OTHER ESCAPE YEARS AS WELL. FORD DENIES THIS AS A PROBLEM. I SPOKE TO BOTH MY DEALER AND FORD CORPORATION - THEY SAY THEY HAVEN'T HEARD ABOUT ANY BRAKING PROBLEMS ON THE ESCAPE HYBRIDS -THEY LIE THROUGH THEIR TEETH. MAYBE NHTSA CAN MAKE THEM OWN UP TO THEIR PROBLEM BEFORE SOMEONE REALLY GETS HURT - OR WORSE.

Service Brakes
Filed Sep 20, 201770,000 milesOH

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 70 MPH, THE HYDRAULIC BRAKES FAILED TO WORK WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE SLOWLY TO THE INDEPENDENT MECHANIC A MILE AWAY (ARNOLDS OIL COMPANY, 466 OLD US RTE 52, NEW RICHMOND, OH 45157) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (BEECHMONT FORD, 600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) STATED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND ADVISED THE CONTACT TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE. ...UPDATED 10/19/17 *BF UPDATED 10/27/2017*JS

Steering
Filed Aug 11, 2017130,000 milesCA

. IN 2012 AND 2013, I HAD POWER STEERING FAILURES WHILE DRIVING, LUCKILY RESULTING IN NO COLLISIONS. BOTH TIMES I TOOK MY VEHICLE INTO A FORD DEALER. BOTH TIMES, I WAS TOLD THAT NOTHING WAS WRONG WITH MY VEHICLE. IN 2014, FORD ISSUED A RECALL FOR A FAULTY SENSOR IN THE POWER STEERING. I IMMEDIATELY BROUGHT MY FORD TO MY DEALER FOR SERVICE. INSTEAD OF REPLACING THE STEERING COLUMN, THEY CHOOSE A 2ND OPTION (CHEAPER) AND SIMPLY REPROGRAMMED/ REBOOTED THE SENSOR. ON JULY 21ST, 2017, I PARKED MY CAR AND WHEN I CAME OUT A STARTED THE CAR, I HAD NO POWER STEERING. I WAS LUCKY I WASN'T ON THE HIGHWAY. I HAD THE CAR TOWED TO A LOCAL SERVICE CENTER AND THEY TOLD ME THAT ACCORDING TO THE COMPUTER THE SAME PART FAILED AGAIN. THEY RE-SET THE SENSOR AND WE TOOK THE CAR INTO OUR FORD DEALER TO HAVE IT SERVICED FOR THE RECALL. BOTH THE FORD DEALER AND FORD NA TOLL FREE SERVICE CENTER (I SPOKE TO DARREN IN AUGUST 8TH) TOLD ME THAT BECAUSE FORD HAD ALREADY PERFORMED THE RECALL SERVICE THAT THEY WILL NOT HONOR THIS ISSUE AS PART OF THE RECALL. HOWEVER, SINCE THE FORD DEALER TOOK THE 'CHEAPER' OPTION AND REPROGRAMMED THE SENSOR, FORD SHOULD HONOR THE RECALL AND REPLACE THE STEERING COLUMN. THIS IS THE SERVICE THAT OUR FORD DEALER STATED IS NOW REQUIRED TO FIX THE ISSUE. WE ARE FACED WITH SPENDING THOUSANDS OF DOLLARS OR DRIVING ESSENTIALLY AN UNSAFE VEHICLE BECAUSE FORD WAS ALLOWED TO OFFER THIS 'CHEAPER' RECALL SERVICE TO FORD OWNERS. IT'S A DISGRACE.

Service Brakes
Filed Aug 10, 2017202,654 milesVA

THE ABS AND BRAKE LIGHTS COME ON AND THE BRAKE REGENERATION DISABLED IS DISPLAYED ON DASH. WHEN THIS HAPPENS THERE IS A LOSS OF BRAKING POWER. THIS HAPPENS WHEN DRIVING. WHEN I RESEARCHED THIS I FOUND THIS IS A COMMON PROBLEM. IT CALLS FOR THE ECU TO BE REPLACED AND THE REPAIR IS $5,000. FORD NEEDS TO RECALL AND REPLACE THIS PART AS IT IS A SAFETY CONCERN DUE TO BRAKE FAILURE.

Service Brakes
Filed Aug 7, 2017140,000 milesAL

WHILE APPROACHING AN INTERSECTION AT 45MPH WITH A STOP SIGNAL BRAKE PEDAL WENT TO THE FLOOR WITH LITTLE TO NO BRAKING EFFECT. GOT STOPPED IN THE MIDDLE OF INTERSECTION WITHOUT HITTING ANYTHING OR BEING HIT. YELLOW ABS AND RED BRAKE LIGHTS ILLUMINATED. FORD DEALERSHIP REPORTS THAT VEHICLE NEEDS NEW HBCU @ $5000. MULTIPLE CAR FORUMS WITH SAME EXACT ISSUE. SO FAR NO ONE KILLED AND FORD WILL NOT ADMIT ANY PROBLEMS OR TRY TO SATISFY CUSTOMERS WITH A FIX. I HAVE NOW REACHED OUT TO YOU FOR HELP AND MAKE THIS ISSUE A MATTER OF DOCUMENTATION WITH THE NHSTB. PLEASE GET INVOLVED BEFORE THIS GETS UGLY.

Electrical System
Filed Jul 28, 2017294,000 milesLA

I WAS DRIVING ON THE INTERSTATE WITH MY 2 YEAR OLD AND 4 YEAR OLD IN THE CAR. I HAD BEEN DRIVING FOR ABOUT 45 MIN AT INTERSTATE SPEEDS, THEN SLOWED DOWN TO ABOUT 5-10 MILES PER HOUR DUE TO TRAFFIC. ALL OF A SUDDEN, WHILE SLOWLY MOVING IN TRAFFIC, A TONE SOUNDED, A RED TRIANGLE APPEARED ON THE DASH AND THE MESSAGE CENTER SHOWED 'STOP SAFELY NOW'. THE ENGINE TURNED OFF, SO THE CAR STALLED AND STOPPED ITSELF FOR ME WITH NO TIME TO REACT. I WAS STUCK IN THE MIDDLE LANE OF A 3 LANE INTERSTATE AND THE CAR WOULD NOT RESTART. IT JUST KEPT THE SAME MESSAGE 'STOP SAFELY NOW', WITH THE RED TRIANGLE DISPLAYED. EVENTUALLY A ROAD RANGER ASSISTED ME TO THE SIDE OF THE ROAD BY PUSHING MY DEAD CAR WHILE IN NEUTRAL. I LET THE CAR SIT AND COOL OFF OVER NIGHT AND THEN WAS ABLE TO RESTART IT IN THE MORNING WITH NO ISSUES AT ALL. AFTER READING ONLINE, THE FAILURE SOUNDS IDENTICAL TO OTHER FORD ESCAPE HYBRID PROBLEMS WITH THE FAILURE OF THE MOTOR ELECTRONICS COOLANT (MEC) PUMP. THERE WAS A RECALL THAT COVERED MY VEHICLE MODEL PRODUCTION YEAR MODEL AND LOCATION OF PRODUCTION, NHTSA RECALL NO. : 14V-526 MANUFACTURER RECALL NO. : 14S19. HOWEVER, AFTER INQUIRIES WITH NHSTA AND FORD, BOTH HAVE TOLD ME THAT MY VIN IS NOT COVERED UNDER THE RECALL. THERE IS NO EXPLANATION THAT EITHER ENTITY WILL PROVIDE AS TO WHY MY SPECIFIC VEHICLE, WITH THE SAME PRODUCTION DATE, LOCATION, AND MODEL AS THIS RECALL, DOES NOT FALL UNDER THIS RECALL. I WAS NEVER NOTIFIED OF ANY RECALLS WHEN THE RECALL WAS INITIATED EITHER, I

Service Brakes
Filed Jul 4, 2017145,000 milesPA

REGAN BRAKES SYSTEM FAILS WITH NO WARNING MAKING STOPPING ALMOST IMPOSSIBLE SHUT VECH OFF AND MAYBE PROBLEM GOES AWAY MAYBE NOT.WHEN STARTING BRAKE SYSTEM LIGHT ON DASH STAYS ON WHICH MAKES NO BRAKES OR LIGHT GOES OUT AND MAY COME ON LATER WITH NO WARNING THERE ARE MANY MANY COMPLAINTS INVOLVING 2008 HYBRIDS LOOKING AT ALL COMPLAINTS IT SEEMS FORD KNOWS ABOUT FAILURE BUT WONT FIX WE HAVE BEEN TOLD IT WAS MADE THAT WAY AND WILL COST 4000-5000 THOUSAND DOLLARS FOR CONSUMER TO FIX

Service Brakes
Filed Jun 28, 201762,000 milesCA

ABS & PARKING BRAKE WARNING LIGHTS, WARNING TONE & REGEN BRAKE MESSAGE ARE DISPLAYED. WHEN THIS HAS HAPPENED THE BRAKE PERFORMANCE BECAME "GRABBY" AND OVER TIME THE BRAKES WERE DANGEROUSLY BAD. FOR SEVERAL MONTHS IF I STOPPED THE VEHICLE, TURNED OFF IGNITION AND RESTARTED, THE WARNINGS WOULD GO AWAY AND THE BRAKES WOULD FUNCTION NORMALLY.I INFORMED THE FORD TECHNICIAN THE LAST TIME I HAD REGULAR SERVICE OF THIS PROBLEM AND THEY FOUND " NO ISSUE" WITH BRAKES. I TOOK VEHICLE BACK TO FORD 06/22/2017 AND THEY TOLD ME THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED AT A COST IN EXCESS OF $5,800.00. I WILL DISCARD THIS VEHICLE AND REPLACE IT WITH A NON -FORD PRODUCT

Engine
Filed Jun 8, 2017109,927 milesCT

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GARY YEOMANS FORD (1420 N. TOMOKA FARMS ROAD, DAYTONA BEACH, FL 32124, (386) 274-6700) TO BE DIAGNOSED AND REPAIRED. THE CONTACT WAS INFORMED THAT THE COOLANT PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYDRO PROPULSION SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,927.

Power Train
Filed Jun 5, 2017110,000 milesIA

DEALER SAYS ELECTRONIC THROTTLE BODY MUST BE REPLACED, POWERTRAIN CONTROL MODULE REFRESHED. ESCAPE STALLED MULTIPLE TIMES WHILE DRIVING IN CITY, LOSS OF POWER AND FUEL, EMERGENCY LIGHT, HAD TO BE RESTARTED. KNOWN ISSUE. "CUSTOMER SATISFACTION PROGRAM" FOR ELECTRONIC THROTTLE BODY 2009 - 2013 ESCAPE OF WARRANTY EXTENSION 10 YEARS, 150K, IS NOT EXTENDED TO 2008. MY ESCAPE IS 9 YEARS, 110K. SHOULD BE RECALLED FOR ALL YEARS. INCREDIBLY DANGEROUS AND SCARY.

Unknown or Other
Filed Jun 3, 2017150,000 milesWI

WHILE DRIVING, THE BRAKE LIGHT AND ABS LIGHT CAME ON. MESSAGE ALSO SHOWED ON DASH SAYING, "CHECK BRAKE SYSTEM, REGEN BRAKES DISABLED. TOOK IT TO A LOCAL DEALERSHIP WHO SAID THE HYDRAULIC CONTROL UNIT MUST BE REPLACED AT A COST OF $5,600. DOING SOME RESEARCH ONLINE SHOWED THAT HUNDREDS OF CUSTOMERS HAVE HAD OR ARE HAVING THIS PROBLEM. BUT AS THE DEALERSHIP STATED, SORRY THERE'S NO RECALL. MY VEHICLE IS RENDERED USELESS AND FORD REFUSES TO STAND BY THEIR PRODUCT EVEN THOUGH MANY CUSTOMERS HAVE HAD THIS COSTLY SAFETY ISSUE WITH THE BRAKES.

Service Brakes
Filed May 21, 2017139,000 milesNJ

2008 FORD ESCAPE HYDRAULIC CONTROL UNIT FAILURE. CHECK BRAKE SYSTEM, ABS, AND EMERGENCY BRAKE LIGHTS ALL GAME ON. DROVE CAR WITH LIMITED BRAKES TO MECHANIC WHO GOT CODES C1978 AND U2023. $4,700 PART. THIS SEEMS VERY DANGEROUS AND REALLY DISAPPOINTED THAT FORD HAS NOT DONE A RECALL ON THIS ITEM.

Steering
Filed May 11, 2017164,000 milesOR

RECEIVED A SAFETY RECALL NOTICE 14S05. TOOK TO LOCAL DEALERSHIP WHO PERFORMED SENSOR RESET. TWO THOUSAND MILES LATER THE POWER STEERING FAILED WHILE DRIVING AND THE VEHICLE LURCHED TO THE RIGHT NEARLY HITTING A CYCLIST IN BIKE LANE AND STARTLING ME AS I WAS BARELY UNABLE TO MANHANDLE TO NOW MANUAL STEERING VEHICLE TO AVOID THE COLLISION. I AM QUITE STRONG AND IT IS LIKELY ANYONE W/LESS BODY STRENGTH WOULD NOT HAVE BEEN ABLE TO COMMAND THE VEHICLE. THAT IS WHEN I REVIEWED THE VOLUMINOUS COMPLAINTS FILED AND DETERMINED FORD IS COMPLETELY UNWILLING TO ACCEPT RESPONSIBILITY FOR WHAT WAS A FAULTY PART SUBJECTING TO OWNERS TO GREAT RISK OF INJURY. IT APPEARS BASED ON MY RESEARCH THAT THE RECALL SERVICE DONE WAS A FARCE AND WASTE OF TIME FOR CONSUMERS W/NO REAL REDUCTION OF SAFETY RISK. FURTHERMORE, IT SEEMS THE NHTSA IS WEAK IN RESPONSE TO THE SAFETY RISK AND NOT REQUIRING FORD TO REPLACE THE PART AND REDUCE THE CHANCES OF A SERIOUS VEHICLE CRASH.

Engine
Filed Apr 10, 2017140,000 milesFL

AT JUST OVER 100,000 MILES, WARNING LIGHT COMES ON TO PULL OVER SAFELY, AND ENGINE WILL STALL. THIS HAPPENS WHILE DRIVING AT HIGHWAY SPEEDS, AS WELL AS COMMUTER TRAFFIC. YESTERDAY I HAD TO BE PUSHED OFF THE ROAD BY POLICE WHILE AT AN INTERSECTION. AFTER TURNING CAR OFF FOR 10 MINUTES, CAR STARTED BACK UP AND I WAS ABLE TO GET HOME. FORD HAS RUN A DIAGNOSTIC ON MY CAR AND SAYS THERE IS NOTHING WRONG.

Steering
Filed Apr 1, 2017210,000 milesIL

WHEN TURNING THE STEERING WHEEL 180 DEGREES EITHER FROM FULL RIGHT TO FULL LEFT OR FULL LEFT TO FULL RIGHT, THE STEERING WHEEL STICKS, THEN RELEASES. FORD LOOKED AT THE ISSUE, REPLACED THE STEERING COLUMN, REPROGRAMMED THE ELECTRONIC TORQUE SENSOR UNDER THE PREVIOUS RECALL NOTICE AND THE PROBLEM REMAINS. THE ISSUE STARTED IMMEDIATELY AFTER REPLACING THE INNER AND OUTER TIE RODS. FORD SAYS THE STEERING RACK NEEDS TO BE REPLACED, I WANT TO KNOW WHY THIS STARTED HAPPENING AFTER THE TIE RODS WERE REPLACED AS THERE SHOULD NOT HAVE BEEN ANY INTERACTION WITH THE STEERING RACK ELECTRONICS. THIS OCCURS EVERY DAY AS I BACK OUT OF MY GARAGE INTO MY TURNAROUND AREA (SHARP RIGHT) FOLLOWED BY A FULL LEFT TO GO DOWN THE DRIVEWAY. IT ALSO HAPPENED IN LEAVING A GAS STATION ENTERING A PUBLIC STREET WHERE A FULL LEFT WAS FOLLOWED BY A FULL RIGHT IN TRAFFIC. ANY IDEAS ON WHAT WOULD HAVE CAUSED THIS?

Steering
Filed Mar 29, 2017135,700 milesCO

AS I WAS DRIVING HOME FROM WORK THURSDAY 3/23/17 THE STEERING WHEEL STARTED CLICKING AND SHAKING BACK AND FORTH BY ITSELF DURING DRIVING AND AT A STOP. I INVESTIGATED RIGHT AWAY AND DISCOVERED THERE WAS A RECALL ON THE TORQUE SENSOR BUT ALL THEY DID WAS A COMPUTER UPDATE RATHER THEN REPLACE THE PART. NOW THEY WON'T HONOR THE RECALL AND THE COST IS $1700-$1900 TO FIX.

Unknown or Other
Filed Mar 23, 2017140,000 milesCA

WHILE IN MOTION, THE GAS ENGINE CUTS OFF AND A RED EMERGENCY TRIANGLE APPEARS IN THE DASH STATING TO "PLEASE STOP SAFELY NOW" AND I HAVE TO COAST ALONG IN ELECTRIC MODE WITH NO POWER TILL I COME TO A STOP. I THEN CAN TURN OFF THE VEHICLE AND TURN IT BACK ON AND THE VEHICLE RUNS AS NORMAL.

Service Brakes
Filed Mar 19, 2017123,000 milesKY

BRAKES CAN FAIL WITHOUT WARNING AFTER THE ABS LIGHT COMES ON. THERE IS NO WARNING AND NO SECONDARY BACKUP SYSTEM. THE ABS MODULE FAILURE IS THE RESULT, WHICH WILL MAKE THE VEHICLE HAVE NO BRAKES. THE REPAIR COST IS $5,000 AND MUST BE DONE AT THE DEALER. THE DEALER ALSO WITNESSED THE NO BRAKES WHILE DRIVING. *TT *AS

Electronic Stability Control (esc)
Filed Mar 10, 2017180,000 milesCT

MULTIPLE EPISODES OF "STOP SAFELY NOW" (AFTER NEW ENGINE ($8000) WAS PUT IN 6/2014). AT TIME OF ENGINE REPLACEMENT, RECALL FOR POWER STEERING MODULE WAS COMPLETED. FAST FORWARD TO 3/2017.... MONDAY MORNING (8AM) NEW 'WRENCH' LIGHT GOES ON IN DASH. DROP KIDS AT DAYCARE AND WHEN I RESTART CAR (830AM) AND WENT TO BACK OUT OF THE DRIVEWAY - NO POWER STEERING!!! GOOD THING FORD TOOK CARE OF THAT RECALL BACK IN 2014...*SARCASM* NOW THEY SAY THAT THE ONLY WAY IT WOULD BE COVERED UNDER RECALL WAS IF LOSS OF POWER STEERING OCCURRED WITHIN 12 MONTHS OF RECALL BEING COMPLETED. THIS CAR HAS BEEN NOTHING BUT A HEADACHE AND 2 FORD DEALERSHIPS THAT DO NOT STAND BEHIND THE FORD NAME OR THEIR SERVICE!

Steering
Filed Mar 9, 2017127,798 milesMI

I HAVE A 2008 FORD ESCAPE HYBRID, ON 03.02.17 WHEN I WENT TO LEAVE FOR WORK, A WRENCH LIGHT CAME ON IN MY CAR. WHEN I DID SOME RESEARCH I FOUND A LOT OF RECALL NOTICES OF FOR THIS-PRIOR TO THIS, WHEN AT AN IDLE MY STEERING WHEEL HAD RECENTLY STARTED TO VIBRATE-THE CAR DROVE PERFECTLY FINE TO WORK. AS I LEFT FROM WORK THAT DAY, I HAD NO STEERING!! IT WAS WORSE THAN DRIVING A CAR WITH NO POWER STEERING. I WAS SCARED AND ALMOST GOT INTO AN ACCIDENT GOING HOME DUE TO THIS!! I TOOK IT TO THE FORD DEALERSHIP THE NEXT DAY AND IT PULLED A CODE B2278-STEERING SHAFT TORQUE SENSOR MALFUNCTION-WHICH IS EXACTLY WHAT THE RECALL FOR MY YEAR, MAKE AND MODEL WERE FOR. WELL, FORD STATES MY VIN NUMBER DOESN'T QUALIFY FOR THE RECALL!!! ARE YOU KIDDING ME?!! I WAS ALMOST IN AN ACCIDENT AND IT IS THE EXACT SAME THING THAT THE RECALL WAS FOR!!! I WANT FORD TO BE HELD RESPONSIBLE TO REIMBURSE ME FOR THIS. THEY CAN'T PICK AND CHOOSE WHICH VEHICLES QUALIFY AND DON'T WHEN IT IS THE EXACT SAME PROBLEM.

Steering
Filed Mar 1, 2017CA

MAKING A TURN TODAY MARCH 1,2017 ON A MAIN STREET THE STEERING WHEEL BECAME VERY HARD TO TURN. THE DASHBOARD ERROR MESSAGE STATED POER STEERING ASSIST FAULT. CALLED DEALERSHIP SINCE I READ ONLINE OF A RECALL FOR THIS MALFUNCTION BUT THEY SAID MY VIN IS NOT INCLUDED. THIS IS VERY DANGEROUS SINCE TURNING THE WHEEL IS EXTREMELY DIFFICULT AND UNSAFE TO DRIVE!!!

Service Brakes
Filed Feb 27, 2017113,500 milesNH

"CHECK BRAKES" AND "ABS" LIGHTS CAME ON, THEN "REGENERATIVE BRAKE SYSTEM DISABLED" ILLUMINATED, WARNING SOUNDED. TOOK CAR FOR REPAIR. MECHANIC PERFORMED DIAGNOSTIC, THEN BLED ALL 4 BRAKE SYSTEMS. LIGHTS WENT OFF AND BRAKES WORKED. SEVERAL DAYS LATER, SAME LIGHTS CAME ON AND WARNING BELL SOUNDED. BRAKES WERE ALMOST COMPLETELY INOPERABLE. RETURNED CAR TO MECHANIC. INSPECTED, THEN TOLD IT MIGHT NEED REGENERATIVE BRAKE SYSTEM REPLACEMENT. WARNING LIGHTS WERE OFF, BUT ILLUMINATED AGAIN A COUPLE OF HOURS LATER (02/22/17) TOOK CAR TO AUTOFAIR FORD, MANCHESTER, NH.WHERE BRAKES FAILED WHILE ENTERING DEALERSHIP AT 15 MPH. THEY KEPT CAR OVERNIGHT, SPENT 4 HOURS LABOR, BLED BRAKES, AND SAID CAR WAS FIXED (CHARGED $280). COUPLE HOURS LATER ALL LIGHTS ILLUMINATED, WARNING BELL SOUNDED AND LOST ALMOST ALL BRAKING CAPACITY WHILE ON HIGHWAY 93 SOUTH HEADING SOUTH TOWARDS BOSTON. CALLED FORD AND THEY TOLD ME THAT CAR NEEDED NEW REGENERATIVE BRAKING SYSTEM AND COMPUTER MODULE. COST OF EQUIPMENT ALONE WAS QUOTED AT APPROX. $6000 WITHOUT LABOR. AM IN THE PROCESS OF TRADING THE CAR. WITHOUT FUNCTIONAL BRAKES, CAR IS VIRTUALLY WORTHLESS. WHEN BRAKES WERE DEPRESSED TO THE FLOOR AT LOW SPEEDS, BRAKES DID NOT STOP CAR; VEHICLE COASTED TO A STOP. IN SHORT, 2008 FORD ESCAPE HYBRID SUFFERED CATASTROPHIC BRAKE FAILURE.

Service Brakes
Filed Feb 21, 2017160,000 milesPA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHEN THE VEHICLE WAS STARTED, THE ABS, SERVICE BRAKES, AND REGENERATIVE BRAKE DISABLED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Feb 21, 2017130,000 milesMO

THE BRAKES STOPPED WORKING AND THE WARNING WAS "REGEN BRAKES DISABLED". I WAS TOLD THIS WAS A DEFECT AND FORD WAS NOT COVERING THE COST OF FIXING, WHICH IS $5,000-7,000. WE BOUGHT THE VEHICLE NEW AND IT HAS A BIT OVER 130,000 MILES AND IS IN GREAT SHAPE OTHERWISE. WE CAN'T FIX IT, SELL IT OR DRIVE IT.

Service Brakes
Filed Feb 20, 201792,000 milesDE

YELLOW ABS LIGHT AND RED EMERGENCY BRAKE LIGHTS ILLUMINATED WHILE DRIVING. BRAKE PETAL WENT SOFT TO THE POINT WHERE BRAKING WAS DIFFICULT. A FORD SERVICE CENTER DIAGNOSED THE PROBLEM AND INDICATED THAT THE HYDRAULIC CONTROL UNIT (HCU) NEEDS TO BE REPLACED. THE PART COSTS $4800 DOLLARS AND THE TOTAL REPAIR IS $5300. THIS IS NOT AN UNCOMMON PROBLEM FOR THE ESCAPE HYBRID. AND IN MY CASE, RENDERS THE VEHICLE ESSENTIALLY WORTHLESS SINCE THE COST OF THE REPAIR IS SLIGHTLY MORE THAN THE VALUE OF TAHE VEHICLE ITSELF. I'VE BEEN GIVEN NO ALTERNATIVES OR OPTIONS. *TT *CN

Service Brakes
Filed Feb 13, 2017134,000 milesKY

THE ABS LIGHT AND "REGEN BRAKE FAILURE" WARNING LIGHTS GO ON AND VEHICLE IS ALMOST IMPOSSIBLE TO STOP. *TT *CN

Service Brakes
Filed Feb 3, 2017147,000 milesOH

VEHICLE BRAKES FAIL FOR NO APPARENT REASON, THEN EVENTUALLY BEGIN WORKING FOR NO APPARENT REASON. NO WARNING IS GIVEN THAT ANYTHING IS WRONG WITH THE BRAKES (I.E. NO BRAKE LIGHT, AND NO "CHECK ENGINE" LIGHT). IN ADDITION, THE "ALL OK" LIGHT REMAINS GREEN, INDICATING THAT NOTHING IS WRONG. THIS OCCURS WHEN THE VEHICLE IS MOVING AT ANY SPEED (I.E ABOVE 35 MPH OR BELOW 5 MPH). THE VEHICLE EVENTUALLY COMES TO A STOP, BUT ONLY AFTER A LENGTHY DECELERATION DISTANCE.*UPDATED 3-7-17 I WOULD SEE A WARNING THAT SAYS 'REGEN BRAKE FAILURE.' IN SOME CASES, DEPRESSING THE PEDAL WOULD CAUSE THE BRAKES TO LOCK-UP. IN OTHER CASES, THE VEHICLE WOULD SLOW DOWN GRADUALLY, BUT WOULD NEVER STOP EVEN IF THE BRAKE PEDAL WAS FULLY PRESSED. IN THE SECOND SITUATION, I WOULD BYPASS MY INTENDED STOP POINT, OFTEN A TURN. THE SITUATION WOULD OCCUR WITHOUT WARNING AND LAST UNTIL I TURNED OFF THE CAR. IT SOMETIMES WENT AWAY AFTER RESTARTING, MEANING THE BRAKES WOULD FUNCTION AS EXPECTED. THE DEALER DIAGNOSED THE PROBLEM AND SAID I NEEDED TO REPLACE THE HYDRAULIC CONTROL MODULE AND SEVERAL BRAKE LINES. ESTIMATED COST WAS $6200. I CONTACTED FORD TO INQUIRE ABOUT A RECALL, AND WAS TOLD THAT NONE EXISTS FOR THIS SITUATION.*SMCH

SteeringCrash
Filed Jan 23, 2017180,000 milesCA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, A BEEPING NOISE WAS HEARD PRIOR TO THE STEERING WHEEL SEIZING AND THE VEHICLE HIT A CURB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) WAS PERFORMED ON THE VEHICLE WITHOUT KNOWLEDGE OR CONSENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Steering
Filed Jan 23, 2017180,000 milesCA

POWER STEERING ASSIST CUT OUT ON ROUTE 80 AT 65MPH . SMASHED INTO CURB IN REST AREA TRYING TO STOP. REPLACED TIRE

Steering
Filed Jan 12, 2017139,151 milesCO

REMEDY RECALL 14S05 -- POWER STEERING CONTROL MODULE (PSCM) SOFTWARE UPDATE PERFORMED (AS DIRECTED) DID NOT ADEQUATELY REMEDY THE SAFETY DEFECT (THE TORQUE SENSOR ITSELF) AND MAY IN FACT CAUSE FURTHER ISSUES WITH THE VEHICLES POWER STEERING. FORD CURRENTLY DOES NOT PROVIDE ASSISTANCE FOR REPAIRS UNDER THE SAFETY RECALL. PERHAPS THEY ARE WAITING FOR MORE INJURY /CIVIL LAWSUITS BEFORE ADDRESSING THESE CRITICAL SAFETY CONCERNS. THE NHTSA ALSO PARTLY SHARES THE BLAME FOR THIS ... AFTER ISSUING RECALL 14V-284 (VOQ 10670665), THEY HAVE BEEN INFORMED OF THE CONTINUED PSCM ISSUES AND HAVE NEGLECTED TO GRANT A DECISION THAT DIRECTLY ADDRESSES THE STEERING WHEEL TORQUE SENSOR DEFECT. SHAME ON YOU. DATE OF RECALL PERFORMED ON 9/3/2014 AT ODO 116,044. ELECTRIC POWER STEERING ASSIST FAILURE OBSERVED AND TAKEN INTO DEALERSHIP ON 1/11/2017 AT ODO 139,151. FORD CUSTOMER CARE DENIED ASSISTANCE IN REPLACING THE TORQUE SENSOR AS NOTED IN RECALL 14S05. I WAS TOLD, "THE RECALL ADDRESSED THE SOFTWARE ISSUE, NOT THE DEFECTIVE PART(S) AND TOO MUCH TIME HAS ELAPSED FOR OUR COMPANY TO HELP YOU PAY FOR THE REPAIR." FORD WOULD RATHER ITS DRIVERS (VEHICLES) OPERATE IN CONDITION THAT IS UNSAFE AND AT AN INCREASED RISK OF CRASH OR INJURY, THAN GO THE EXTRA MILE TO ENSURE THE SAFETY CONCERN IS RESOLVED. SEEING AS OTHER PETITIONERS HAVE HAD THE SAME ISSUE AND THIS IS AN OPEN AND ONGOING INVESTIGATION, MYSELF AND OTHER DRIVERS WOULD APPRECIATE AN EXPEDITED RESPONSE FROM THE NHTSA TO RECONCILE AND RE-MEDIATE T

Steering
Filed Jan 11, 2017180,000 milesCA

STEERING TORQUE SENSOR WENT OUT, OVER $700 IN REPAIRS, RECALL 14S05 IN EFFECT FOR THIS MODEL YEAR ON THIS PART, BUT SOMEHOW OUR VIN NOT INCLUDED IN RECALL. SHOULD HAVE BEEN INCLUDED IN RECALL AND WE SHOULD NOT HAVE TO PAY FOR THIS REPAIR. STEERING SHAKING, VIBRATING, STIFF. *TR

Steering
Filed Jan 4, 2017154,000 milesNM

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE POWER STEERING ASSIST FAULTY MESSAGE SUDDENLY DISPLAYED. ALSO, THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL FOR THE SAME FAILURE IN NOVEMBER OF 2014. THE RECALL INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 154,000.

Fuel/Propulsion System
Filed Dec 20, 2016112,900 milesSC

WHILE IDLING THE WARNING MESSAGE "STOP VEHICLE SAFLEY" APPEARED AND THE CAR WENT INTO "LIMP" MODE. AFTER CUTTING ENGINE OFF TO RESET, THE VEHICLE WAS STARTED AGAIN. AFTER A SHORT TIME OF IDLING AGAIN, THE VEHICLE GAVE THE SAME WARNING MESSAGE. VEHICLE WAS DRIVEN A SHORT DISTANCE TO A SAFE PARKING AREA IN "LIMP" MODE. THE VEHICLE THEN HAD TO BE TOWED AND ELECTRONIC THROTTLE BODY REPLACED.

Service Brakes
Filed Dec 17, 2016230,000 milesMI

I WAS DRIVING AROUND TOWN AND ALL OF A SUDDEN THE BRAKE PEDAL WOULDN'T GO DOWN, I TRIED AGAIN AND THE REGENERATIVE BRAKING WASN'T WORKING, ONLY FELT ABOUT HALF POWER BRAKES. THE ABS LIGHT CAME ON AND A RED LIGHT THAT SAID CHECK BRAKING SYSTEM. I PULLED OVER AND TURNED THE CAR OFF. RESTARTED THE CAR BACK TO NORMAL.

Engine
Filed Dec 8, 2016210,000 milesMS

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE STOP-SAFETY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER TEN MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED; HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE OR PRODUCE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE COULD BE RELATED TO THE THROTTLE BODY NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

Steering
Filed Dec 8, 2016150,000 milesWA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/04/17*LJ *CN

Service Brakes
Filed Nov 15, 2016217,032 milesKS

I HAVE EXPERIENCED AN UNUSUAL PROBLEM WITH THE BRAKING SYSTEM IN MY 2008 FORD ESCAPE HYBRID. I HAVE EXPERIENCED SEVERAL EPISODES WHILE BRAKING OF THE YELLOW ABS AND THE RED BRAKE WARNING LAMP LIGHTING UP AND THE DISPLAY SAYING "REGEN BRAKES DISABLED" OVER THE PAST YEAR. WHEN THIS HAPPENS THE BRAKES ARE SLOW TO STOP THE CAR WITH A JERKING ACTION. ALL OF MY FAILURES HAVE HAPPENED WHILE DRIVING IN TOWN. ONCE I ENDED UP IN THE MIDDLE OF AN INTERSECTION BEFORE THE CAR CAME TO A COMPLETE STOP. THE ONLY WAY I COULD CORRECT THE ISSUE WOULD BE TO STOP THE CAR, DEPRESS THE BRAKE PEDAL HARD TO THE FLOOR,THEN SHUT OFF THE VEHICLE. I WOULD THEN RESTART MY CAR AND THE BRAKES WOULD THEN RETURN TO NORMAL OPERATION. I HAVE RESEARCHED THIS ISSUE ON LINE AND HAVE FOUND HUNDREDS OF PEOPLE POSTING COMPLAINTS ABOUT THE SAME ISSUE. ALL COMPLAINTS ARE FROM OWNERS OF FEH'S 2005 TO 2008. WHY HASN'T THIS LIFE SAFETY ISSUE BEEN ADDRESSED? FROM WHAT I HAVE READ, THE REPAIR COULD BE FROM $3000 TO $7000 DOLLARS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. OR HAS THERE BEEN. PLEASE ADVISE. DL

Steering
Filed Nov 8, 2016100,000 milesAR

WHEN I WOULD TURN OCCASIONALLY THE WHEEL WOULD LOCK UP BUT AFTER A FEW SECONDS I WOULD REGAIN POWER. I PARKED IT AT SCHOOL AND APPROXIMATELY 7 HOURS LATER I RETURNED AND STARTED IT. AS I WAS BACKING OUT THE STEERING ONLY WORKED FOR ABOUT 2 SECONDS AND LOCKED UP EXCEPT THIS TIME IT DID NOT CORRECT ITSELF. I TRIED TURNING IT OFF AND ON AGAIN BUT IT WAS NOT FIXING IT. I HAD TO HAVE IT TOWED. THERE IS A RECALL ON OTHER '08 FORD ESCAPE HYBRIDS BUT NOT MINE. ALL FOR THE SAME PROBLEM TOO.

Fuel/Propulsion System
Filed Oct 25, 201655,000 milesHI

WHILE DRIVING MY 2008 FORD ESCAPE HYBRID ON A RESIDENTIAL STREET, THE RED TRIANGLE LIGHT CAME ON, WITH A WARNING TO "STOP NOW, PULL OVER." LUCKILY I WAS ALREADY DRIVING SLOWLY AND I STOPPED SAFELY. THE ENGINE THEN DIED. I TRIED RESTARTING, BUT THE RED TRIANGLE CAME BACK ON, AND THE ENGINE DIED AGAIN. I HAD THE VEHICLE TOWED TO LOCAL FORD DEALERSHIP. THEY DIAGNOSED THE PROBLEM AS A DEAD HYBRID BATTERY, WITH A REPLACEMENT COST $12,000. UNFORTUNATELY, THE 8-YR BATTERY WARRANTY EXPIRED JUST A FEW MONTHS PRIOR TO THIS. I ASKED ABOUT RECALL 14S19, WHICH SEEMS TO BE RELATED TO THIS PROBLEM. THE DEALER AND FORD CORP CUSTOMER SERVICE BOTH SAID MY SPECIFIC VIN WAS NOT COVERED BY THE RECALL. ABOUT 18 MONTHS PRIOR TO THIS, I HAD THE SAME EXPERIENCE, WITH THE RED TRIANGLE WARNING LIGHT COMING ON WHILE I WAS DRIVING ON A RESIDENTIAL STREET. I HAD THE VEHICLE TOWED TO THE SAME DEALER. THEIR INITIAL DIAGNOSIS WAS A DEAD HYBRID BATTERY, WHICH WOULD BE COVERED UNDER WARRANTY. THE NEXT DAY, THE DEALER CALLED BACK TO SAY THEY HAD DISCUSSED THE PROBLEM WITH FORD CORPORATION, AND THEY CHANGED THE DIAGNOSIS. THEY REPLACED THE "IGNITION SWITCH AND HOUSING" (NOT COVERED UNDER WARRANTY) FOR $743. THE CAR RAN OK UNTIL THE PROBLEM RECURRED THIS MONTH. *TR

Service Brakes
Filed Oct 21, 201686,000 milesMI

86,000 MILAGE. ABS SEVICE LIGHT ON FOR COUPLE MONTHS. PAST 2 DAYS REGEN BRAKES DISABLED MESSAGE ON, AND RED BRAKE WARNING LIGHT ON, BRAKES A LITTLE STIFF IN OPERATION THUS FAR. APPARENTLY THIS IS A FREQUENT PROBLEM, AND $5000 TO FIX. CAN I RELY ON THE MECHANICAL BACKUP BRAKING? EVEN IF SO I AM NOW NOT CHARGING MY HV BATTERY, SO WILL BE JUST CARRYING AROUND A HEAVY LOAD, WITH NO BENEFIT TO THE CO2 ENVIRONMENT. WHEN WILL FORD BE REQUIRED TO RECAL & REMEDY THIS?

Service Brakes
Filed Oct 16, 2016148,000 milesNH

WHEN DRIVING, ABS LIGHT GOES ON, CHECK BRAKE SYSTEM SHOWN ON DASHBOARD PANEL, WHEN I SLOW DOWN (VERY SLOW, LIKE IN A PARKING LOT) I CAN FEEL SOMETHING UNDERNEATH THE CAR ENGAGE, AND THEN THE ABS LIGHT WARNING GO OUT. *TR

Service Brakes
Filed Sep 28, 2016120,000 milesSC

THE ABS BRAKE SYSTEM WARNING LIGHTS COME ON SERVICE BRAKES NOW IN MESSAGE CENTER MY WIFE DRIVES THE VEHICLE WITH MY CHILDREN AND AT TIMES THE BRAKE PEDAL GOES TO THE FLOOR VEHICLE DOESN'T STOP WHEN THIS OCCURS THIS IS A ONGOING PROBLEM WITH THE FORD ESCAPE HYBRID SINCE 2005 I THINK THESE ABS HCU SHOULD BE A RECALL DUE TO THE DANGER AND THE COST TO REPAIR THIS PROBLEM BECAUSE OF DEFECTIVE BRAKE PARTS. *TT THE CONSUMER STATED THE VEHICLE WAS REPLACED. *TR

Service Brakes
Filed Sep 21, 201649,222 milesVA

ON AUGUST 4, 2016, THE "CHECK ABS" LIGHT CAME ON. I BROUGHT THE CAR TO THE MECHANIC AND THEY SAID THE ROTOR IS RUSTED SO THEY REPLACED THE RIGHT AND LEFT FRONT ROTOR AND THE RIGHT FRONT BRAKE DISC PAD. THE MECHANIC WAS UNABLE TO GET ANY OF THE WARNING SIGNS TO APPEAR SO HE THOUGHT EVERYTHING WAS OKAY. TWO WEEKS LATER, THE "CHECK ABS" LIGHT CAME ON AGAIN, AND ABOUT 10 MINUTES AFTER THAT THE "REGEN BRAKES DISABLED" LIGHT CAME ON. THIS WAS IN THE MIDDLE OF DRIVING ON THE HIGHWAY SO THERE WASN'T MUCH I COULD DO. I NOTICED THAT EVERY TIME I BRAKED, THE CAR FELT LIKE IT WAS WOBBLING FROM SIDE TO SIDE. I TOOK THE CAR BACK TO THE SAME MECHANIC THE NEXT MORNING, AND HE SPENT TWO DAYS RUNNING TESTS ON THE DIAGNOSTICS AND SAW TWO CODES: 1) RIGHT FRONT WHEEL AND 2) COMMUNICATIONS INSIDE MODULE. THE MECHANIC BLED THE BRAKES AND TRIED TO TEST DRIVE THE VEHICLE AND ALMOST RAN INTO CARS IN THE PARKING LOT DUE TO BRAKE FAILURE. THUS HE STRONGLY RECOMMENDED THAT I HAVE THE CAR TOWED. FINALLY, I HAD IT TOWED TO THE DEALERSHIP SINCE HE SAID IT IS NOT SAFE TO DRIVE. THE DEALERSHIP CONFIRMED THAT THE ABS CONTROL MODULE/HYDRAULIC CONTROL UNIT NEEDS TO BE REPLACED, WHICH THEY ARE QUOTING AT $4600. I AM THANKFUL THAT I MADE IT TO THE MECHANIC AND REALIZED THERE WAS A PROBLEM BEFORE GETTING INTO A CRASH. THIS HAPPENED VERY RAPIDLY AND I WAS IN SOME SERIOUS DANGER. I GOT LUCKY, AND OTHERS MAY BE LESS FORTUNATE THAN ME. I HAVE READ NUMEROUS STORIES ON CAR FORUMS AND THIS THREAD AND I CANNOT BELIEVE THER

Service Brakes
Filed Sep 20, 2016132,000 milesMD

LAST WEEK I WENT OUTSIDE AND GOT IN MY CAR TO RUN SOME ERRANDS AND WHEN I STARTED THE CAR THE RED BRAKE LIGHT, ORANGE ABS LIGHT, AND THE CHIMER STATING "REGENERATIVE BRAKE DISENGAGED" "CHECK BRAKES" BEGAN TO LIGHT. THE BRAKES ARE WORKING (KNOCK ON WOOD) BUT ARE TRICKY TO OPERATE. THIS MORNING I TOOK THE CAR TO THE MECHANIC AND THEY STATED IT WAS MOST LIKELY IN NEED OF A NEW HCU COSTING AROUND $5,000 (I AM GOING TO GET THE VEHICLE CHECKED ONE MORE TIME BEFORE PARKING IT FOR GOOD). AS I READ THE COMPLAINTS ON NHTSA'S WEB SITE, IT APPEARS FOLKS AT NHTSA ARE FULLY KNOWLEDGEABLE ABOUT THIS SAFETY HAZARD (AS EACH PAGE IS FILED WITH SAME, IF NOT WORSE, COMPLAINTS) AND ARE NOT GOING TO ACT UNTIL SOMEONE GETS KILLED. IT IS ALSO BLATANTLY OBVIOUS THAT FORD IS NOT GOING TO ACT EITHER. THE 2008 ESCAPE HYBRID HAS BEEN A GREAT VEHICLE, UNTIL NOW (132,000 MILES). THE PRICE TO FIX THIS ISSUE IS SLIGHTLY LESS THAN WHAT THE CAR IS WORTH AND COMPARED TO ALL OTHER BRANDS MADE IT VERY FEW MILES. NOW IT IS TIME TO TURN MY OUTRAGE REGARDING THIS ISSUE OVER TO MY STATE REPRESENTATIVES. I CANNOT BELIEVE THEIR ARE NO CLASS ACTION LAWSUITS BEFORE SOMEONE GETS KILLED (IT IS A MATTER OF TIME, IF NOT ALREADY THE CASE). THIS ISSUE SHOULD WARRANT A RECALL, THEY ARE BRAKES FOR GOD'S SAKE. *TT *BF *TR

Service Brakes
Filed Sep 18, 201656,274 milesIA

WAS DRIVING THE VEHICLE AND AFTER APPLYING THE BRAKES. THE ABS WARNING LIGHT CAME ON, PLUS THE INFORMATION DISPLAY INDICATED "CHECK BRAKE SYSTEM" AND "REGEN BRAKE DISABLED". I WAS STILL ABLE TO BRAKE, BUT NEEDED TO APPLY MORE PRESSURE TO STOP AND THERE WAS A NEW NOISE WHEN I DEPRESSED THE BRAKES. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER, THE SERVICE ASSOCIATE TOOK IT FOR A TEST DRIVE AND NOTICED THE NOISE AND NEED FOR EXTRA PRESSURE ON THE BRAKES. AFTER THE TECHNICIAN HAD CHECKED THE VEHICLE THEY INDICATED THAT I NEEDED A NEW HCU UNIT AND THE ESTIMATED COST WAS $5,200+ *TT *TR

Unknown or Other
Filed Sep 16, 2016105,000 milesSC

IGNITION HAD TO TURN SEVERAL TIMES TAKE KEY IN AND OUT. THEN ONE DAY JUST WOULD NOT START. VEHICLE WAS STATIONARY.

Steering
Filed Aug 18, 2016102,000 milesAK

IN AUGUST 2014 WITH 99K MILES VEHICLE WAS TAKEN TO DEALERSHIP FOR REGULAR SCHEDULED MAINTENANCE. THE VEHICLE HAD NOT EXPERIENCED ANY STEERING PROBLEMS HOWEVER, DURING MAINTENANCE DEALERSHIP INSTALLED SOFTWARE UPDATES TO PSCM AND IC MODULES PER NHTSA RECALL 14-V284000. WITHIN A FEW MONTHS THE VEHICLE BEGAN INTERMITTENTLY LOSING THE POWER STEERING DURING LOWER SPEED TURNING, THE EXACT THING THE RECALL WAS SUPPOSED TO FIX. IN AUGUST 2015 AT THE NEXT REGULAR SERVICE APPT I INFORMED DEALERSHIP OF THE PROBLEM AND COPIES OF ON-LINE RESEARCH THAT SHOWED IT AS AN ONGOING PROBLEM RELATED TO THE RECALL. I WAS TOLD THAT THEY HAD DONE THE RECALL "FIXES" AND COULD NOT SPECIFICALLY IDENTIFY THE PROBLEM BUT IF I WANTED THE STEERING COLUMN REPLACED THEY WOULD DO IT, FOR SEVERAL THOUSAND DOLLARS, OF WHICH I DECLINED. I HAVE HAD MANY CLOSE CALLS WHEN WITHOUT WARNING THE STEERING BECOMES ALMOST LOCKED UP BUT HAVE BEEN ABLE TO SO FAR MUSCLE IT AROUND THE TURNS.

Engine
Filed Aug 17, 2016161,000 milesCA

THE VEHICLE STALLED AND LOST ALL POWER TO THE ENGINE WITH A "PULL OVER SAFELY" SIGN WHILE ON THE FREEWAY BACK IN SEPTEMBER 2013 WHEREIN I WAS TOLD TO HAVE THE COOLING PART FOR THE HYBRID BATTERY REPLACED. I WAS TOLD THE PART WAS FAULTY. THE REPLACED PART HAD TO BE REPLACED AGAIN THAT SAME WEEK BY ANOTHER DEALERSHIP WITH FORD. FAST FORWARD TO TODAY, AND THE SAME RED TRIANGLE WARNING LIGHTS APPEARED AND THE PART NEEDS TO BE REPLACED AGAIN. THE WARRANTY FOR THE PART IS ONLY FOR 2 YEARS, BUT AFTER 3 YEARS WITH THE PART, THE DEALERSHIP IS TELLING ME IT NEEDS TO BE REPLACED AGAIN. I FIND THIS AGGREGIOUS IN NATURE AND A RACKET THAT FORD IS TAKING ADVANTAGE OF THEIR CUSTOMERS. THE MAKE AND MODEL WERE A PART OF A RECALL SPECIFIC TO THIS VERY ISSUE, BUT MY SPECIFIC VIN NUMBER WAS NOT INCLUDED IN THIS RECALL, SO I'M OUT OF OPTIONS FOR FORD TO ADDRESS THIS ISSUE THEMSELVES, TELLING ME THAT IT IS OUT OF WARRANTY AND THEY WILL NOT ASSIST ME WITH THE REPLACEMENT/COSTS AND NOW I'M EXPECTED TO COME OUT OF POCKET AGAIN FOR THE SAME ISSUE. THE ORIGINAL SITUATION OCCURRED WHILE TRAVELING 70MPH ON THE I5 SOUTHBOUND NEAR LAKE ELSINORE, CA IN THE HOV LANE ON THE FREEWAY, AND TWO DAYS AGO IT WAS STATIONARY AND COULD NOT BE STARTED AFTER DRIVING IT THAT MORNING AFTER SITTING FOR ONE HOUR.

Service Brakes
Filed Aug 15, 2016150,000 milesCO

ONE MORNING, NO PRIOR WARNING, OR ISSUES WITH BRAKES OR MECHANICAL SYSTEMS WHAT SO EVER, I START TO DRIVE TO WORK AND AFTER TURNING OUT OF MY NEIGHBORHOOD ONTO A MAJOR STREET MY BRAKE LIGHTS LIGHT UP AND AT THE NEXT STOP SIGN MY BRAKES DON'T WORK! I PRESSED ALL THE WAY DOWN AND ENDED UP USING THE EMERGENCY BRAKE NOT TO GO THROUGH THE STOP SIGN. SOMEONE COULD HAVE DIED FOR SURE, AND IT WAS A HEART STOPPING SCARE! I PULLED OVER AND WALKED BACK HOME. LOOKED UP ONLINE AND FOUND MANY COMPLAINTS ABOUT THIS VEHICLES BRAKES SUDDENLY GOING OUT AND THAT IT IS A $5K FIX!! I HAD THE ESCAPE TOWED BACK TO MY HOUSE. THE NEXT MORNING I WANTED TO TRY A FEW THINGS TO ELIMINATE CERTAIN PROBLEMS I FOUND ONLINE. NOW, THE KEYLESS ENTRY DOESN'T WORK, I MANUALLY OPEN THE DOOR, STICK THE KEY IN, NO LIGHTS, NO SOUND, NOTHING. I TURN THE KEY AND AGAIN ABSOLUTELY NOTHING. WE HOOK UP CABLES AND IT STARTS RIGHT AWAY AND EVERYTHING WORKS. NO BRAKE WARNING LIGHTS SO I TRY A SLOW DRIVE IN THE NEIGHBORHOOD, BRAKE LIGHTS GO ON AFTER ABOUT 1/2 A MILE AND THE BRAKES ARE VERY SOFT, HAVE TO DEPRESS TO THE FLOOR JUST TO SLOW DOWN FROM 15 MPH. I CALLED FORD AND THEY SAID JUST BRING IT IN FOR DIAGNOSIS, FOR $200/HR MINIMUM 2 HOURS JUST TO TELL ME WHAT'S WRONG WITH IT!! NO THANK YOU, $400 TO TELL ME IT'S A $5K PROBLEM WHEN THE CAR'S WORTH MAYBE $6K PRIVATE PARTY! SO I NOW HAVE A WORTHLESS HYBRID SITTING IN MY DRIVEWAY. DO NOT BUY A 2008 FORD ESCAPE HYBRID!!! READ ALL THE COMPLAINTS MAJOR SAFETY ISSUE - FORD HAS NOT RE

Unknown or Other
Filed Aug 11, 201690,000 milesVA

WHEN I PUSH DOWN ON THE GAS PEDAL THE CAR WOULD SHUT THE ENGINE OFF AND GIVE ME A RED TRIANGLE SYMBOL AND TELL ME TO PULL OVER SAFELY. I WOULD THEN TURN THE CAR IGNITION OFF AND RESTART THE ENGINE AND IT WOULD BE FINE AGAIN. I THEN DID SOME RESEARCH AND FOUND THAT THIS WAS AN ISSUE WITH 2008-2011 FORD ESCAPES AND THE ISSUE WAS A FAULTY THROTTLE BODY WHICH FORD ISSUED A RECALL FOR. I WENT TO THE DEALER TO HAVE IT REPLACED, BUT THE RECALL THAT WAS ISSUED ONLY APPLIED TO FORD ESCAPE NON HYBRIDS EVEN THOUGH IT WAS THE SAME ISSUE. THIS ISSUE HAD BEEN GOING ON FOR 1 YEAR BEFORE I HAD IT REPLACED IN NOV OF 2014.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Escape Hybrid → · Every Escape Hybrid year → · How the figures are calculated →