2007 Ford Escape Hybrid complaints

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING AT 45 MPH, THE VEHICLE INDEPENDENTLY ENGAGED INTO ELECTRIC MODE. THE VEHICLE STARTED TO LOSE POWER WHEN THE FAILURE OCCURRED. THE FAILURE RECURRED AND THE CONTACT WOULD HAVE TO SHUT OFF THE ENGINE AND RESTART IT TO INITIATE BACK INTO FUEL MODE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE VENT DOOR THAT COOLS THE MAIN BATTERY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 117,000.

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING AT 20 MPH AND APPROACHING A STOP SIGN, THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC UNIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. UPDATED 7/9/15*CN

PICKED UP MY CAR FROM DEALERSHIP, (RECALLED) ELECTRONIC COOLANT PUMP REPLACED. HAVING DEALT WITH THE "STALL-LIKE CONDITION" DESCRIBED IN THE SAFETY RECALL NOTICE 14S19 / NHTSA RECALL 14V-526, I WAS EXPECTING THE NEWLY INSTALLED WATER PUMP TO AFFECT MY CAR'S RECENT PERFORMANCE. FIFTEEN MINUTES FROM THE DEALERSHIP, GOING 65 MPH ON THE FREEWAY, THE PULL OVER SAFELY NOW MESSAGE FLASHED. AND THEN MY CAR STALLED. MAKES ME WONDER IF THE SAFETY RECALL LISTED THE WRONG REPLACEMENT PART. *TR

TL*THE CONTACT OWNS 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE JERKED AND STALLED. IN ADDITION, THE CONTACT STATED THAT PULL OVER WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 71,000.

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING AT 65 MPH, THE ELECTRONIC COOLANT SYSTEM WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

2007 FORD ESCAPE HYBRID CONSUMER IS SEEKING REIMBURSEMENT *CN THAT CONSUMER STATED SHE LOST POWER WHILE DRIVING ON THE FREEWAY. THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL. SHE CALLED HER LOCAL DEALER, WHERE SHE WAS INFORMED PART OF THE SERVICE SHE HAD DONE ON HER VEHICLE IN OCTOBER 2011, WAS IN FACT COVERED. THE CONSUMER STATED THERE WAS AN ISSUE WITH THE HYBRID SYSTEM. *JB

TL*THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A CHIME SOUNDED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONICS SYSTEM OVERHEATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

THE VEHICLE WAS BEING DRIVEN ON MY HOME STREET AT LOW SPEED WHEN POWER STEERING FAILED SUDDENLY, RESULTING IN MANUAL STEERING ONLY. WITH GREAT DIFFICULTY, VEHICLE WAS THEN PARKED. DASHBOARD ERROR MESSAGE DISPLAYED: SVC POWER STEERING. *TR

ON A TRIP FROM CINCINNATI OH TO BLOOMINGTON IN, ROUGHLY 140 MILES, THE CHECK ENGINE LIGHT CAME ON SEVERAL TIMES WITH NO APPARENT DRIVEABILITY ISSUES. THE RETURN TRIP A FEW HOURS LATER, HOWEVER, ON A BUSY HIGHWAY AT 75 MPH THE VEHICLE SUDDENLY LOST POWER SHOWING THE MESSAGE "PULL OVER SAFELY IMMEDIATELY". IT WAS DIFFICULT TO NAVIGATE TO THE SHOULDER WITHOUT POWER, AND VERY FRIGHTENING. AFTER A FEW MINUTES I WAS ABLE TO START AND RUN THE VEHICLE AGAIN FOR ABOUT 10 MINUTES BEFORE EXPERIENCING THE POWER LOSS AGAIN. AFTER A TOW AND OIL CHANGE I WAS SENT ON MY WAY ONLY TO HAVE THE SAME ISSUE AGAIN SEVERAL TIMES BEFORE GETTING ANOTHER TOW ALL THE WAY HOME. THIS HAS HAPPENED SEVERAL TIMES SINCE, ONLY AT HIGHWAY SPEEDS, ALWAYS DANGEROUS AND SCARY. THE DEALER IS REPLACING THE MERC PUMP AND A COUPLE OTHER ITEMS FOR A COST OF OVER 1200.00. THIS SHOULD BE A RECALL ISSUE--SO MANY COMPLAINTS ALREADY LODGED AND SUCH A DANGEROUS SITUATION. *TR

AFTER DRIVING APPROXIMATELY 10 MINUTES ON THE FREEWAY, A "STOP SAFELY NOW" MESSAGE CAME UP (WITHOUT ANY OTHER WARNING) AND OUR CAR STARTED TO LOSE POWER AND SPEED IMMEDIATELY. I WAS IN THE CARPOOL LANE AND THE FLOW OF TRAFFIC ON THE 210 FREEWAY WAS AROUND 70 MPH. I HAD TO CUT ACROSS 4 LANES OF TRAFFIC AND WAS BARELY ABLE TO MAKE IT BEFORE MY CAR LOST POWER COMPLETELY. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY HUSBAND OR I IN THE PAST YEAR. (EACH SITUATION WAS SIMILAR TO THIS ONE?AND EQUALLY DANGEROUS ESPECIALLY BECAUSE THERE IS ZERO WARNING). THE CAR STARTED UP AGAIN IMMEDIATELY AND I WAS ABLE TO EXIT THE FREEWAY BEFORE IT HAPPENED AGAIN A FEW MINUTES LATER ON SIDE STREETS. I BELIEVE THIS IS RELATED TO THE HYBRID COOLANT PUMP DEFECT THAT I HAVE SEEN OTHERS WRITING ABOUT ONLINE?ALL OF THE DESCRIPTIONS OF THE ENGINE FAILURE ARE SIMILAR. THIS NEEDS TO BE RECALLED BEFORE SOMEONE IS KILLED. FORD NEEDS TO STEP UP AND TAKE RESPONSIBILITY! *TR

FIRST SIGN OF TROUBLE WAS AN ALERT ON THE DASH READING ?STOP SAFELY NOW!? AND THE VEHICLE POWER (ENGINE) CUT OUT. *TR

I WAS DRIVING ALONG A FAIRLY BUSY HIGHWAY IN PENNSYLVANIA. THE ENGINE ALL OF SUDDEN STOPPED AND THIS IS VERY DANGEROUS IN BUSY TRAFFIC. LUCKILY WE WERE ABLE TO PULL OVER AND WAITED FOR THE CAR TO COOL. IT RESTARTED AND THEN AGAIN DID THE SAME THING SEVERAL MILES DOWN THE ROAD. THIS HAPPENED AGAIN ON 19 JULY 2014 ALONG SMALL TOWN ROAD NOT FAR FROM HOME. THE CAR WAS BARELY WARM. WE HAD REPLACED THE BATTERY PACK AIR FILTER ON 17 JULY 2014, THINKING THAT THIS MAY HAVE CAUSED THE PROBLEM. THERE IS 'STOP SAFELY NOW 'MESSAGE THAT APPEARS JUST BEFORE IT SUDDENLY STOPS. THIS IS A VERY DANGEROUS SITUATION, I CAN'T BELIEVE THAT SOMEONE HAS NOT DONE A RECALL ON THIS. *TR

ON FRIDAY JULY 18TH 2014 @ 5:42 PM I WAS DRIVING MY SUV AND I GOT 3 ERRORS 1. THE ABS LIGHT CAME ON 2. THE BRAKE LIGHT CAME ON AND 3. THE INFORMATION PANEL SAID SERVICE BRAKE SYSTEM. WHEN I GOT OFF THE FREEWAY I NOTICED MY BREAKS WERE NOT RESPONDING I IMMEDIATELY PUT THE CAR ON NEUTRAL PUT MY HAZARD LIGHTS ON AND PULLED THE HAND BREAK WHICH HAD NO EFFECT. I PUMPED THE BREAKS AND NO RESPONSE FROM THE CAR, I TOOK OFF THE HAND BREAK AND TRIED IT AGAIN AND THEN CAR WAS STILL NOT RESPONDING. THE CAR FINALLY STOPPED SINCE THE EXIT WAS UPHILL, I USED MY PHONE TO CHECK THE ERROR CODES SINCE I HAVE AN OBD2 CODE READER AND THE 2 FOLLOWING CODES CAME UP 1.GENERIC OBD ERROR CODE DETAILS FOR U0418 INVALID DATA RECEIVED FROM BRAKE SYSTEM CONTROL MODULE 2. MAZDA OBD ERROR CODE DETAILS FOR U2023 ABNORMAL MESSAGE FROM PCM I SHUT THE CAR DOWN AND IMMEDIATELY TURN IT BACK ON AND THE ERRORS STILL CAME UP I TRIED TO DRIVE A FEW FEET TO TEST THE BREAKS BUT THERE WAS NO RESPONSE, I THEN SHUT THE CAR DOWN AGAIN FOR 3 MINUTES THEN TURNED IT BACK ON AND ALL ERRORS WHERE GONE AND MY BREAKS WORKED. I WAS ABLE TO DRIVE MY CAR HOME WITHOUT ANY FURTHER INCIDENTS. *TR

WHILE PULLING INTO A PARKING SPACE, MY CAR SUDDENLY BECAME EXTREMELY DIFFICULT TO STEER. THE YELLOW WRENCH LIGHT LIT UP, AND THE DIGITAL READ-OUT SAID TO SERVICE THE POWER STEERING. I TOOK THE CAR TO THE DEALER TWO DAYS AGO. THEY ARE STILL TRYING TO PINPOINT THE PROBLEM. THEY ARE NOW REPLACING THE MODULE, BUT ADVISED THAT MAY NOT WORK; IF IT DOES NOT, THEY SAY THE STEERING RACK WILL NEED TO BE REPLACED. I AM AWARE OF FORD'S RECENTLY ANNOUNCED RECALL OF 2008 AND LATER ESCAPES FOR POWER STEERING FAILURES. AFTER DISCUSSING THAT WITH THE DEALER, I CALLED FORD CUSTOMER SERVICE AND SPOKE WITH A REPRESENTATIVE. HE SAID MY CAR IS NOT COVERED BY THE RECALL. I TOLD HIM I UNDERSTOOD THAT, BUT PERHAPS THEIR RECALL SHOULD BE EXPANDED. HE ASKED WHY I WAS CALLING, AND I SAID THE DEALER HAD TOLD ME TO CALL AND START THE CLAIMS PROCESS. AT FIRST, HE TOLD ME THERE WAS NO CLAIM I COULD MAKE BECAUSE THE RECALL DOESN'T COVER MY CAR, BUT ULTIMATELY GAVE ME A CASE NUMBER. (I DON'T KNOW IF HE ACTUALLY A CLAIM OR JUST GAVE ME A NUMBER TO GET ME OFF THE PHONE.) *TR

I WAS DRIVING IN SAN DIEGO COUNTY FROM THE CITY OF CHULA VISTA TO THE CITY OF SANTEE ON INTERSTATE 5 GOING NORTH AT 65 MPH WHEN THE FORD ESCAPE HYBRID 2007 SUDDENLY SHUT OFF IN THE MIDDLE OF THE FREEWAY. A MESSAGE APPEARED ON THE DASHBOARD SAYING, "SAFELY PULL TO THE SIDE OF THE ROAD". FORTUNATELY TRAFFIC WAS NOT HEAVY AND I WAS ABLE TO COAST TO THE EMERGENCY LANE UNTIL HELP COULD ARRIVE. THIS IS VERY DANGEROUS AND SOMETHING SHOULD BE DONE ABOUT IT. *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE ABS AND BRAKE LIGHT INDICATORS ILLUMINATED INTERMITTENTLY. THE DEALER STATED THAT THERE WAS INTERNAL ABS CONTROL MODULE AND HCU FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,600.

WHILE DRIVING DOWN THE FREEWAY, THE CAR ABRUPTLY LOST POWER AND A STOP SAFELY NOW LIGHT CAME ON. THE CAR WAS COASTING ON THE FREEWAY IN THE MIDDLE OF TRAFFIC. IT WAS AS IF IT WAS SUDDENLY IN NEUTRAL. I RESTARTED THE VEHICLE WHEN I REACHED THE EDGE OF THE ROAD AND HAD ACCELERATION AGAIN. I WAS STRANDED WITH MY CHILDREN SO I ATTEMPTED TO GO AT A VERY SAFE SPEED IN THE SLOW LANE. THE PROBLEM OCCURRED ANOTHER 3 TIMES BEFORE REACHING HOME. UPON RESEARCH, THIS IS A VERY COMMON OCCURRENCE WITH ESCAPE HYBRIDS. I CALLED FORD CUST. SERVICE AND AFTER REPORTING MY ISSUE, THE REPRESENTATIVE SAID HE HAD NO KNOWLEDGE OF SUCH PROBLEMS AND WAS ACTUALLY RUDE TO ME. I CALLED THE LOCAL DEALER AND HE SAID THE COMMON ISSUE WOULD NOT BE COVERED UNDER WARRANTY. NOW, I HAVE AN EXTREMELY UNSAFE CAR WITH A VERY COMMON PROBLEM AND APPEAR TO BE GETTING NO ASSISTANCE. *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE "PULL OVER SAFELY" WARNING MESSAGE ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO MOVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC, WHO PERFORMED AN INSPECTION AND LOCATED THE FAILURE IN THE ELECTRIC WATER PUMP MOTOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000. UPDATED 7/14/14*CN

FORD ESCAPE HYBRID 2007, ABOUT 75,000 MILES. ON THREE SEPARATE DAYS OVER THE PAST FEW MONTHS CAR HAS STALLED WHILE DRIVING. USUALLY HAPPENS AFTER DRIVING FOR LONGER PERIODS ON FREEWAYS. ON EACH OF THE THREE DAYS AFTER STALLING ONCE IT STALLED AGAIN SEVERAL TIMES, GOING ABOUT 40MPH. DEALER AND MECHANIC COULD NOT FIND ANYTHING WRONG. AFTER READING COMPLAINTS PRETTY SURE ITS A MECHS COOLING PUMP PROBLEM. *TR

WHILE TRAVELING ON A TURNPIKE WITH FEW EXIT RAMPS AND LIMITED SHOULDER CLEARANCE, THE VEHICLE SIMULTANEOUSLY LOST ALL POWER AND DISPLAYED THE WARNING TRIANGLE ("TRIANGLE OF DEATH") AND THE INFORMATION DISPLAY INDICATED "STOP SAFELY NOW". THE KEY WAS REMOVED FROM THE IGNITION AND MANUAL CONSULTED. THE MANUAL INDICATED THIS WAS A HYBRID SYSTEM FAULT/FAILURE AND ADVISED ON ATTEMPTING TO RESTART THE VEHICLE AND TAKING IT TO THE NEAREST DEALERSHIP. THE RESTART WAS SUCCESSFUL AND TRAVELING CONTINUED FOR ANOTHER 15 MILES BEFORE THE SAME EXACT SCENARIO REPEATED. THE FORD DEALERSHIP DIAGNOSED THIS PROBLEM AS A FAILURE OF THE MOTOR ELECTRONIC COOLING SYSTEM (MECS)--A WELL DOCUMENTED FAILURE (AND A DANGEROUS ONE) THAT PLAGUES MANY FORD ESCAPE HYBRIDS. *TR

2007 FORD ESCAPE ENGINE WILL CUT OFF AND TELL ME TO PULL OVER SAFE. HAS HAPPEN DOWN FREEWAY, STOP SIGN, AND LEAVE IN STOP LIGHT IN MIDDLE OF ROAD. THIS IS VERY UNSAFE. CALLED DEALERSHIP AND THEY SAID ARE 07 FORD ESCAPE DOES NOT QUALIFY FOR THE RECALL. *TR

TL* THE CONTACT OWNS A 2007 FORD ESCORT. THE CONTACT STATED THAT HIS VEHICLE WOULD LOSE POWER WHEN DRIVING 70 MPH. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE 76,000. THE VIN WAS NOT AVAILABLE.

ABS LIGHT AND LOW BRAKE FLUID LIGHT INTERMITTENTLY SIGNALED UNTIL CAR LURCHED AND SHUDDERED. DEALER REPLACED A BRAKE HOSE AND THEN PERFORMED A MULTI-POINT INSPECTION INDICATING THAT THE OTHER BRAKE LINES WERE FINE. THEN ON MARCH 31, 2014, THE ABS LIGHT AND LOW BRAKE FLUID LIGHT CAME ON AGAIN. TWO OTHER HOSES ARE NOW DEFECTIVE AND SUGGESTED THAT I REPLACE THE LAST ONE AS WELL. GIVEN THAT IT COSTS SEVERAL HUNDRED DOLLARS TO BLEED AND RECALIBRATE THE BRAKE SYSTEM FLUID ON A HYBRID, I'M CONCERNED THAT DEFECTIVE BRAKE LINES ARE EITHER A) NOT NOTED WHEN MULTI-POINT INSPECTIONS ARE DONE, OR B) CAN DEGENERATE WITHIN TWO MONTHS TIME, AS IN THE DATE THEY WERE DEEMED SAFE IN JANUARY TO THE DATE THEY WERE IN NEED OF REPLACEMENT 60 DAYS LATER. *TR

I WAS DRIVING HOME FROM WORK WHEN THE DASHBOARD LIGHT THAT LOOKS LIKE A WRENCH CAME ON AS WELL AS THE DISPLAY SERVICE ENGINE SOON. I MADE IT HOME SAFELY AND THE NEXT TIME I DROVE THE CAR NO LIGHT AND SO FAR SEEMS OK. A SIMILAR OCCURRENCE HAPPENED ABOUT A MONTH AGO AT THAT TIME I LOST ALL POWER. FORTUNATELY I HAD JUST PULLED OUT OF MY DRIVEWAY. I SHUT THE CAR OFF AND BACK ON AND IT WAS FINE UNTIL THIS WEEK. IT LOOKS LIKE IT IS A DEFECTIVE THROTTLE BODY AND SENSOR AND WILL NEED TO BE REPLACED. *TR

WHILE TRAVELING ON AN INTERSTATE HIGHWAY, THE VEHICLE DISPLAYED "STOP SAFELY NOW" MESSAGE ALONG WITH AN AUDIBLE CHIME AND A RED TRIANGLE WITH EXCLAMATION POINT SYMBOL. THE GAS ENGINE SHUT DOWN AND THE VEHICLE LOST POWER COASTING FROM HIGHWAY SPEED TO AROUND 35 MPH. THE VEHICLE REMAINED UNDER HYBRID ELECTRIC POWER ALLOWING ME TO MOVE TO THE SIDE OF THE ROAD. MY VEHICLE IS AROUND 7.5 YEARS OLD AND HAS 89,000 MILES. I RESEARCHED THIS ISSUE AND IT APPEARS TO HAVE OCCURRED WITH SEVERAL OF THESE TYPE VEHICLES. THE DEALERSHIP REPORTED THAT THEY RETRIEVED ERROR CODES P1AOD, P0A3E, B139. THE DEALERSHIP SAYS THAT IT REQUIRES REPLACEMENT OF THE HYBRID DRIVE TRAIN MOTOR ELECTRONICS COOLING SYSTEM (MECS) WATER PUMP (PART# 5M6Z8C419A) AND (PART# AL8Z19E66F). THERE IS A TECHNICAL SERVICE BULLETIN (TSB) 08-24-5 THAT SEEMS TO RELATE TO SIMILAR PROBLEMS. THE PROBLEM IS NOT COVERED BY THE MANUFACTURER 8 YEAR /100,000 MILE HYBRID WARRANTY ACCORDING TO FORD CUSTOMER RELATIONS DESPITE BOTH PARTS BEING PART OF THE HYBRID DRIVE SYSTEM. *TR

WHILE TRAVELING DOWN THE INTERSTATE HIGHWAY THE TRIANGLE WITH AN EXCLAMATION POINT IN THE MIDDLE LIT UP AND THE DISPLAY READ "STOP SAFELY NOW". I WAS IN THE LEFT LANE OF THE INTERSTATE AND THE ENGINE SHUT DOWN - THERE WAS NO SHOULDER AND TRAFFIC WAS TOO HEAVY TO COAST ACROSS LANES. I FOUND A SERVICE STATION THAT WAS OPEN ON SUNDAY EVENING. THEY SAID MY COOLANT WAS FINE, THE OIL LEVEL WAS FINE, AND THEY COULD NOT SEE ANYTHING OBVIOUSLY WRONG WITH THE VEHICLE. I ELECTED TO CONTINUE MY TRIP ANOTHER 50 MILES AND THE PROBLEM OCCURRED 2 MORE TIMES. I KEPT THE SPEED UNDER 70, RAN BY HEATER ON FULL BLAST IN CASE THE PROBLEM WAS TEMPERATURE RELATED, AND COASTED AS OFTEN AS POSSIBLE. EACH TIME THE ENGINE SHUT DOWN, I SLOWED TO THE SHOULDER, TURNED THE ENGINE OFF, WAITED 5 MINUTES, THEN STARTED AGAIN. THE SERVICE RESULTS ARE STILL INCONCLUSIVE, BUT IT SEEMS THERE ARE A LOT OF OWNERS EXPERIENCING THIS EXACT PROBLEM. THE AUTOMATIC SHUT OFF OF THE ENGINE PUT ME IN AN EXTREMELY DANGEROUS SITUATION. *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STOP SAFELY NOW WARNING MESSAGE ILLUMINATED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE, AND IT VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE VEHICLE DID NOT DISPLAY A FAILURE. THE FAILURE RECURRED SEVERAL WEEKS LATER AND THE VEHICLE STALLED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED HOWEVER, DID NOT RECTIFY THE FAILURE AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE WHEN THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 79,750.

WHILE BACKING OUT OF A PARKING SPACE, THE RIGHT FRONT WHEEL SEPARATED FROM THE VEHICLE. UPON CLOSER INSPECTION, IT APPEARED THAT THE BOLT SHEARED, DISLOCATING THE WHEEL FROM THE DRIVETRAIN. THIS WAS LATER CONFIRMED AT THE REPAIR CENTER--THE BOLT HAD SHEARED AND HAD TO BE DRILLED OUT. THE FRONT LOWER CONTROL ARM BOLTS (FORWARD BOLT) REMOVED AND THREADS HAD TO BE REPAIRED. THE RIGHT FRONT AXLE ALSO HAD TO BE REPLACED. THIS VEHICLE IS ONLY 6.5 YEARS OLD, AND IS NOT DRIVEN OFF ROAD. FORD DOES NOT ACKNOWLEDGE THIS AS AN ISSUE. AS NOTED ELSEWHERE ON THIS SITE, WE ALSO HAVE HAD ISSUES WITH BRAKE SQUEALING, AS WELL AS THE WATER PUMP ISSUE. *TR

WHILE TRAVELING ON THE INTERSTATE, A "STOP SAFELY NOW" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE MESSAGE WAS IMMEDIATELY PRECEDED BY A CHIME, AND THE VEHICLE LOST ENGINE POWER AS SOON AS THE MESSAGE APPEARED. THERE WAS NO WARNING THAT WOULD HAVE ALLOWED A SAFE MOVEMENT FROM THE ROADWAY, AND THIS PROBLEM HAS REPEATEDLY PUT ME AND MY FAMILY IN THE MOST DANGEROUS SITUATIONS WE HAVE EVER EXPERIENCED IN A CAR. THE CAR IS IN THE DEALERSHIP FOR THE SECOND TIME FOR THE SAME PROBLEM, AND WE HAD IT IN A YEAR BEFORE THE FIRST INCIDENT FOR A REPLACED COIL AND PLUG (AT 29,000 MILES). I JUST GOT A CALL FROM THE SERVICE MANAGER TELLING ME THAT THERE IS NOTHING HE CAN DO ON PRICES FOR THE REPAIR. I WILL BE CALLING FORD CUSTOMER SERVICE, DIRECTLY, AFTER FILING THIS COMPLAINT, SINCE THIS IS OBVIOUSLY A RECALL SITUATION. WE PURCHASED AN EXTENDED WARRANTY FOR $1300. IT WAS FOR 5 YEARS OR 60,000 MILES. THIS WAS A WASTE OF MONEY. THE ONLY THING WE GOT COVERED UNDER THAT WARRANTY WAS A WINDOW MOTOR THAT BROKE. INCLUDING THE WARRANTY FOR WHICH WE PAID, WE HAVE PAID OVER $2500 IN SERVICE FEES TO OUR DEALERSHIP. THE CURRENT MILEAGE IS JUST OVER 42,000. WE PURCHASED THE CAR, NEW, FOR $28,000. *TR

ON JUNE 24,2013 I WAS COMING BACK FROM ARIZONA TRAVELING ON THE TWO LANE FREEWAY AT 70 MILES AN HOUR WITH THE AIR CONDITIONING RUNNING. WITH NO WARNING WHAT SO EVER THE ENGINE JUST QUIT AND FORTUNATELY, I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. HAD I BEEN ON A FOUR LANE FREEWAY IN THE FAST LANE AT TRAFFIC TIME IT WOULD HAVE BEEN A DIFFERENT STORY. I AM VERY CONCERNED THIS COULD HAVE RESULTED IN A REAR END COLLISION. AFTER SITTING ON THE SHOULDER FOR 10 MINUTES THE ENGINE STARTED AND I CONTINUED MY TRIP WITHOUT ANY ADDITIONAL PROBLEMS. I DIDN'T DRIVE THE CAR AGAIN AFTER I GOT HOME UNTIL I TOOK IT TO HUNTINGTON BEACH FORD FOR INSPECTION. THE DEALER FOUND THE ELECTRIC WATER PUMP WAS FAULTY AND FAILED THEIR TEST. THE WATER PUMP WAS REPAIRED, THE SYSTEM FLUSHED AND IT TESTED OK. A TEST DRIVE WAS ALSO PERFORMED BY THE DEALER WITH PASSING RESULTS. THE COST OF THIS WORK WAS $829.99 DOLLARS. I AM WRITING TO YOU OUT OF CONCERN FOR OUR FAMILY AND OTHERS THAT OWN THIS VEHICLE SINCE WE NO LONGER CAN TRUST WE WON'T HAVE ANOTHER NO WARNING ENGINE SHUT DOWN SOME PLACE WE WON'T BE ABLE TO GET TO THE SHOULDER OF THE ROAD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS I WAS DRIVING DOWN THE ROAD, THE ABS AND 4X4 LIGHTS STARTED GOING OFF, WITH THE ABS ENGAGING ERRATICALLY WITH NO APPARENT REASON DUE TO CLIMATE OR TERRAIN. I CALLED FORD DEALER AND THEY SAID EITHER THE AXLE OR THE BRAKE HUB WOULD HAVE TO BE REPLACED, AT THE EXPENSES OF HUNDREDS OF DOLLARS JUST FOR THE PART, AND LIKELY HUNDREDS MORE FOR LABOR! I THEN GO ONLINE, HOWEVER, A SEE A LITANY OF COMPLAINTS FOR THE FORD ESCAPE HYBRID AND MERCURY MARINER SPANNING OVER THE COURSE OF A DECADE - ALL WITH THE EXACT SAME DESCRIPTION OF WHAT I EXPERIENCED. ALL THE TESTIMONIALS POINTED TOWARDS A THE FAULTY DESIGN OF THE TONE RING THAT IS USED BY THE ABS TO GAGE DRIVING CONDITIONS. APPARENTLY, AFTER A FEW YEARS OF DRIVING, IT TENDS TO SNAP! THIS 5$ - $15 DOLLAR PART IS THEN USED FOR AND AN EXCUSES FOR A REPAIR THAT MAY SPILL OVER INTO THOUSANDS OF DOLLARS, WHILE NOT TO MENTION, ENDANGERING THE DRIVER AND PASSENGERS OF SAID VEHICLES. WHEN I ASKED THE DEALER IF THEY'D REPLACE ONLY THE TONE RING, THEY SAID THEY DO NOT STOCK THE TONE RING ONLY, BUT THEY DO STOCK THE BRAKE HUB AND AXLE. THIS IS OBVIOUSLY A DANGEROUS MANUFACTURING FLAW, ONE THAT COULD PUT THE SAFETY OF THE DRIVER AT RISK. I WOULD HOPE THE DOT WOULD STRONGLY ENCOURAGE FORD TO CORRECT THIS CALAMITY BY REPLACING THE POORLY DESIGNED TONE RING WITH SOMETHING DURABLE, TO BETTER REFLECT THE QUALITY OF PRODUCT WE'D LIKE TO EXPECT FROM FORD, NOT TO MENTION A GENERAL SENSE OF CONCERN FOR OUR WELLBEING. *TR

AFTER DRIVING APPROX 20 MIN ON THE FREEWAY, MY 2007 FORD ESCAPE HYBRID SHUT OFF. WARNING LIGHT CAME ON DISPLAYING: MOTOR TEMP HIGH. THEN, STOP SAFELY. CONSIDERING I WAS IN THE MIDDLE OF THE FREEWAY IN PHOENIX AZ, THE 2ND WARNING STATEMENT WAS QUITE UN-NERVING. WHEN I FINALLY MADE IT TO THE SHOULDER OF THE FREEWAY, I OPENED THE HOOD, NOTHING WAS OVERHEATING, NO STEAM, COOLANT LEVELS NORMAL. THE VEHICLE STARTED AGAIN WITHOUT ISSUE. I PROCEEDED APPROX 5 MINUTES DOWN THE FREEWAY AND EXITED. WHEN ATTEMPTING TO CROSS THE STREET AT THE END OF THE EXIT RAMP, THE VEHICLE SHUT DOWN AGAIN, DISPLAYING THE SAME MESSAGES. THIS INCIDENT LEFT ME IN THE MIDDLE OF A BUSY ROAD. WHEN I FINALLY ARRIVED HOME, I CONTACTED A FRIEND WHO IS MORE KNOWLEDGEABLE THAN I REGARDING MECHANICAL ISSUES. HE SAID HE HAD HEARD OF THIS AND SUGGESTED I LOOK ON THE INTERNET. I AM APPALLED AT THE # OF OCCURRENCES OF THE SAME ISSUE THAT HAVE BEEN REPORTED. YET NO ONE, NOT THE MANUFACTURER OR THE DEALERSHIPS HAVE NOTIFIED THE CONSUMER OF THIS VERY DANGEROUS SITUATION. MY FATHER HAS PURCHASED FORDS FOR YEARS. THIS IRRESPONSIBLE ACTION, OF FAILURE TO NOTIFY THE CONSUMER OF POTENTIALLY DANGEROUS MALFUNCTIONS, DOES NOT FIT THE RESPONSIBLE COMPANY THAT HE HAS ALWAYS DESCRIBED. *TR

I WAS DRIVING AT FREEWAY SPEED AND THE CAR SUDDENLY SHOWED THE SIGNAL: "STOP SAFELY NOW," AND I IMMEDIATELY BEGAN TO LOSE POWER. I BARELY HAD TIME TO PULL TO THE SHOULDER TO GET OUT OF THE WAY OF 70-MPH TRAFFIC. NO PREVIOUS SIGNAL SHOWED ON THE DASH (E.G., THE WRENCH SIGNAL) TO GIVE ME ANY ADVANCE WARNING. *TR

I WAS DRIVING AT FREEWAY SPEED AND THE CAR SUDDENLY GAVE THE SIGNAL "STOP CAR SAFELY NOW." I IMMEDIATELY BEGAN TO LOSE POWER AND BARELY HAD TIME TO PULL OVER TO THE LEFT-HAND SHOULDER TO GET OUT OF THE WAY OF TRAFFIC. NO PREVIOUS SIGNAL (E.G. WRENCH LIGHT OR WARNING TRIANGLE) HAD APPEARED TO GIVE ME ADVANCE WARNING. THIS HAD HAPPENED BEFORE (SEE 2/1/13 COMPLAINT), BUT WHEN WE TOOK THE CAR TO THE SHOP AFTER THAT FIRST OCCURRENCE, THEY WERE UNABLE TO IDENTIFY ANY PROBLEMS, SO I HAD DRIVEN IT AGAIN. BOTH TIMES THE PROBLEM OCCURRED AFTER SUSTAINED (2 HRS) FREEWAY SPEED (70 MPH) DRIVING. THIS TIME I WAS TOWED TO A FORD DEALERSHIP WHERE THEY IDENTIFIED THAT THE HYBRID BATTERY SYSTEM HAD OVERHEATED AND NUMEROUS PARTS NEEDED REPLACEMENT. *TR

WHEN THERE IS A FAULT WITH THE ELECTRICAL HYBRID BATTERY SYSTEM, THE VEHICLE CUTS POWER COMPLETELY TO THE ENGINE. IT SIMPLY FLASHES A "STOP SAFELY NOW" MESSAGE. HAVING TO POTENTIALLY CUT ACROSS 4 LANES OF FREEWAY TRAFFIC WITHOUT POWER IS VERY DANGEROUS. I NEARLY HAD AN ACCIDENT SEVERAL TIMES DUE TO THIS. IF THE HYBRID SYSTEM HAS A FAULT, IT SHOULD STILL KEEP THE GAS ENGINE OPERATIONAL. ADDITIONALLY, THE FAULT IS VERY INTERMITTENT, AND MY FORD FACTORY MECHANIC COULD NOT TRACK DOWN ANY DEFINITE CAUSE. *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.*TR

I WAS TRAVELING NORTHBOUND ON I-95 IN MARYLAND, ABOUT 10 MILES SOUTH OF ELKTON. WHILE DRIVING IN THE SECOND FROM THE RIGHT LANE, IN HEAVY TRAFFIC JUST AFTER DARK, THE ENGINE COMPLETELY SHUT DOWN, WITH NO WARNING. MY INFORMATION SCREEN SAID "HYBRID SYSTEM FAILURE, PULL OVER IMMEDIATELY." I HAD NO POWER OF ANY KIND, HAD TO NAVIGATE HEAVY TRAFFIC AT HIGH SPEEDS, AND PULL OVER TO THE SHOULDER. IT WAS VERY DIFFICULT AND VERY DANGEROUS TO NAVIGATE. AFTER SITTING ON THE SHOULDER FOR SEVERAL MINUTES, THE CAR FINALLY STARTED, AND I WAS ABLE TO CONTINUE ON FOR A FEW MILES BEFORE IT HAPPENED AGAIN. AT LEAST I WAS IN THE RIGHT LANE THIS TIME. I AGAIN WAITED, AND ONCE AGAIN THE ENGINE STARTED. I PULLED OFF AT THE ELKTON EXIT, AND SPENT THE NIGHT AT A LOCAL HOTEL. THE NEXT MORNING, I CALLED THE LOCAL FORD DEALER, AND WAS TOLD THAT, SINCE I WAS NOT A REGULAR CUSTOMER, THEY COULD NOT HELP ME FOR TWO DAYS. AFTER TOWING THE CAR TO MY HOME DEALER, ABOUT 75 MILES, I WAS INFORMED THAT IT WAS A WATER PUMP FAILURE, NOT A HYBRID SYSTEM FAILURE, AND THEREFORE NOT COVERED BY THE WARRANTY. THIS SEEMED CURIOUS TO ME AS THERE WAS NO INDICATION THAT THE ENGINE WAS OVERHEATING, AND THE CAR ITSELF INDICATED THAT THERE WAS A HYBRID SYSTEM FAILURE. WHY WOULD THEY DESIGN A VEHICLE TO COMPLETELY SHUT DOWN, WITH NO WARNING. I CAN NOT IMAGINE THE PANIC THIS MAY HAVE CAUSED WITH A LESS EXPERIENCED DRIVER. THIS HAD DISASTER WRITTEN ALL OVER IT. FURTHER, I DO NOT UNDERSTAND WHY THIS WAS NOT A WARRANTY ISSUE. THE HYB

WARNING LIGHT (ABS) AND MESSAGES APPEARED (SERVICE 4 X 4, SERVICE BRAKES SOON) UNEXPECTEDLY. AFTER LETTING THE CAR SIT FOR A DAY, THE LIGHT AND MESSAGES WENT AWAY. HOWEVER, THE NEXT TIME THE CAR WAS DRIVEN, IT BUCKED WHEN THE BRAKES WERE APPLIED, AND THE TRACTION CONTROL WARNING LIGHT CAME ON - ON A DRY ROAD. AFTER RESEARCHING THE PROBLEM ONLINE, IT SEEMS THAT MANY ESCAPE HYBRID OWNERS HAVE HAD THE SAME ISSUE. OWNER IS AFRAID TO DRIVE THE CAR FOR FEAR OF COMPLETE BRAKE FAILURE AND AFRAID TO TAKE IT TO THE DEALER FOR FEAR OF COSTLY REPAIRS FOR THIS ISSUE AFTER HAVING SPENT $5000 TO REPAIR COMPLETE FAILURE OF POWER TRAIN SYSTEM. *TR

WITHOUT WARNING, THE ENGINE AND MOTOR STOPPED UPON ACCELERATING AFTER RIGHT TURN, WITH WARNING MESSAGE AND MANY LIGHTS DISPLAYED. AFTER ROLLING TO A STOP AT THE SIDE OF THE ROAD, AND WAITING 5 TO 10 MINUTES, THE CAR STARTED AND DROVE NORMALLY. THIS HAS OCCURRED A NUMBER OF TIMES SINCE THEN, ON SURFACE STREETS AND EXPRESSWAYS. THE LOSS OF POWER IS ACCOMPANIED BY LOSS OF POWER STEERING, OF COURSE, AND CREATES A DANGEROUS SITUATION. *TR

2007 FORD ESCAPE HYBRID. ATTORNEY WRITES ON BEHALF OF CONSUMERS REGARDING BLUE OX BX2609 BASE PLATE INSTALLATION. *TGW THE LAWYER STATED HIS CLIENTS EXPERIENCED TWO DANGEROUS FAILURES OF THE BASE PLATE. WHAT MADE THE SITUATION EXTREMELY DANGEROUS IS THAT IT WAS ALMOST IMPOSSIBLE FOR A USER OF THE PRODUCT TO INSPECT TO INSPECT THE PRODUCT FOR ANY SIGNS OF DAMAGE PRIOR TO USING THE BASE PLATE TO TOW A VEHICLE. ONCE THE BASE PLATE AS INSTALLED, IT WAS USUALLY HIDDEN BY THE BUMPER AND FRONT FACADE OF THE VEHICLE. ON JULY 25, 2088 WHILE DRIVING, THE BASE PLATE FAILED WHICH CAUSED THE TOW VEHICLE TO SWING VIOLENTLY BACK AND FORTH ACROSS LANES OF TRAFFIC. THE METAL BRACKET ON THE BAS PLATE ATTACHING IT TO THE TO VEHICLE (FORD ESCAPE) WAS RIPPED FROM THE METAL BEAM PART OF THE BASE PLATE SPANNING THE FRONT OF THE VEHICLE. THE FAILURE OCCURRED AT THE JOINT BETWEEN THE BRACKET AND BASE PLATE BEAM. IN TOTAL THERE WAS ABOUT $10,000 WORTH OF DAMAGE TO BOTH THE MOTOR HOME AND THE TOW VEHICLE. ANOTHER BASE PLATE WAS SENT TO THE CONSUMER AND INSTALLED ON THE VEHICLE. ON JULY 25, 2012, WHILE DRIVING AND USING THE ALLEGEDLY REDESIGNED BLUE OX BASE PLATE, THE CONSUMER DISCOVERED THE TOW VEHICLE HAS BECOME DISCONNECTED AND FOUND THAT ONCE AGAIN THE BASE PLATE FAILED. THE BASE PLATE BEAM WAS RIPPED FROM THE METAL BRACKET ATTACHMENT POINTS IN EXACTLY THE SAME WAY IN WHICH THE PREVIOUS BASE PLATE HAD FAILED.

FOR THE PAST YEAR MY FEH '07 HAS HAD THE TRIANGLE LIGHT WITH THE EXPLANATION POINT COME ON. INCLUDING THE AWFUL "PULL OVER SAFELY NOW" MESSAGE. I HAVE CHILDREN IN THE BACK SEAT, IT'S TEXAS SUMMER HEAT & WE'RE ON THE SIDE OF THE ROAD WITH NO POWER EXCEPT ELECTRIC! WHILE DRIVING ON CRUISE CONTROL OF 65MPH THE ENGINE STOPS, I HAVE TO COAST (NO ACCELERATION) OVER 3 LANES OF TRAFFIC. 18 WHEELERS, CATTLE HAULERS, ETC. MY CHILDREN ARE SCARED WITLESS, AS AM I. THIS HAS OCCURRED NUMEROUS TIMES. VEHICLE SENT TO THE DEALERSHIP (WHERE IT WAS PURCHASED) THEY DID AN ELECTRICAL RESET. WHILE DRIVING FROM TEXAS TO TENNESSEE IT OCCURS SOOOO MANY TIMES I'VE GIVEN UP. MATTERS WORSE, THE CHILDREN ARE WITH ME. I AM NOT SAFE WHILE DRIVING THIS NEW VEHICLE. I THOUGHT THIS WAS A MATTER OF SAFETY WITH FORD!! AFTER LOOKING AT OTHERS ON THIS SITE, I AGREE. I WILL NOT BUY ANOTHER FORD. THOUGH THAT IS ALL WE'VE PURCHASED IN THE PAST 20YRS!! MY HUSBAND EVEN SOLD HIS HYBRID AND PURCHASED A HYUNDAI!!! WHY IS FORD NOT COMING OUT WITH A RECALL?? ALL I SEEM TO FIND IS THE CLOTH COVER THAT MAY PREVENT THE AIR BAG DEPLOYMENT. ARE THEY IGNORING THE OTHER COMPLAINTS ABOUT THE WARNING LIGHT OF "PULL OVER SAFELY NOW" AND YOUR COASTING TO THE SIDE OF A BUSY FREEWAY OF 18 WHEELERS???? *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE PULL OVER AND STOP WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT ALLOWED THE VEHICLE TO COOL FOR A FEW MINUTES BEFORE RESTARTING THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 103,000.

THIS IS THE 4TH INSTANCE FOR THIS SAME PROBLEM. I CAN NOT RECALL THE DATE AND MILEAGE THAT THIS HAS HAPPENED THE FIRST TWO TIMES SO I USED THE LATEST INSTANCE FOR DATE AND MILEAGE. THIS VEHICLE IS CURRENTLY 5 AND 1/2 YEARS OLD AND HAS 81,100 MILES ON IT. FOUR (4) TIMES NOW THE ABS TONE RING HAS CRACKED CAUSING THE VEHICLE TO OCCASIONALLY BRAKE AS IF THE ABS IS WORKING AND INCREASING THE STOPPING DISTANCE REQUIRED TO SAFELY STOP THE VEHICLE. THERE ARE MULTIPLE INTERNET REPORTS REGARDING THIS ISSUE WITH THIS VEHICLE. LAST YEAR (AUG 2011) I HAD TO HAVE ONE OF THE ABS TONE RINGS REPLACED AT APPROX 72,000 MILES. THAT WAS THE 3RD TIME I HAVE HAD THIS PROBLEM. CONSIDERING THIS IS MY 4TH OCCURRENCE WITH THIS PROBLEM AND THERE ARE NUMEROUS REPORTS ON THE INTERNET I RESPECTFULLY REQUEST THAT AN INVESTIGATION BE OPENED TO LOOK INTO A RECALL OF THIS PART. SOME INTERNET REPORTS SUGGEST THAT FORD HAS MODIFIED THE ABS TONE RING BUT I DO KNOW IF THAT IS CORRECT. I AM A RETIRED AIR FORCE SAFETY SPECIALIST WITH 15 YEARS EXPERIENCE AND IT IS MY BELIEF THAT THIS DEFECT POSES A SERIOUS SAFETY HAZARD TO BOTH THE DRIVER AND OTHERS SHOULD THE VEHICLE FAIL TO STOP PROPERLY. I HAVE CONTACTED FORD CUSTOMER SERVICE TO TRY TO HAVE THIS LATEST INSTANCE REPAIRED AT NO COST TO ME. IT IS CURRENTLY UNDER REVIEW. *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT WAS TRAVELING 40-45 MPH WHEN THE ENGINE STALLED. THE PULL OVER SAFELY WARNING MESSAGE DISPLAYED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CONFIRMED THAT THE MOTOR ELECTRONIC COOLING SYSTEM AND WATER PUMP BOTH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 100,400.

MY WHOLE FAMILY WAS IN THE VEHICLE LEAVING A PARKING LOT WHEN THE BRAKE LIGHT AND ABS LIGHT BOTH CAME ON AND THE BRAKES FAILED TO WORK AT ALL. I KEPT TRYING TO USE THE BRAKE AND THEN HAD TO THROW THE EBRAKE ON TO COME TO A COMPLETE STOP. I COULD NOT IMAGINE IF WE WERE GOING ANY FASTER OR IF SOMEONE ELSE IN MY FAMILY WAS DRIVING THE CAR. THE COST TO GET IT FIXED WAS $3,820 WHICH WAS OUTRAGEOUS. *JS

WAS DRIVING ON FREEWAY AT 75 MPH WITH CRUISE CONTROL ON FOR APPROXIMATELY 5 TO 10 MINUTES AND ENGINE QUIT. A RED TRIANGLE WITH EXCLAMATION MARK SYMBOL ILLUMINATED ON DASH AND THE MESSAGE CENTER DISPLAYED "STOP VEHICLE SAFELY NOW". THE VEHICLE DECELERATED WITHOUT ENGINE POWER AND ONLY THE ELECTRIC MOTOR WAS WORKING TO DRIVE THE CAR TO THE SHOULDER OF THE FREEWAY. I DID A SYSTEM CHECK AND ALL RESULTS WERE NORMAL. I SHUT THE VEHICAL OF AND RESTARTED IT AND DID ANOTHER SYSTEM CHECK WHICH GAVE ALL NORMAL RESULTS AGAIN. I CONTINUED MY TRIP AND THE PROBLEM HAS NOT HAPPENED AGAIN. *TT

I WAS DRIVING ON THE FREEWAY WHEN THE ENGINE SHUT OFF AND 'MASTER VEHICLE ELECTRICAL HAZRARD WARNING LAMP' CAME ON. FORTUNATELY I ONLY HAD TO CROSS ONE LANE IN MODEST TRAFFIC. THE OWNER'S MANUAL INSTRUCTIONS STATE 'STOP THE VEHICLE, SHIFT TO PARK, TURN THE KEY TO OFF POSITION AND ATTEMPT TO RESTART THE VEHICLE. IF THE FAULT REMAINS, THE VEHICLE MAY REQUIRE RESETTING THE SHUT-OFF SWITCHES.' FOLLOWING THE INSTRUCTIONS, I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING WITHOUT RESETTING ANY SWITCHES. THE WARNING LIGHT REMAINED OFF AND HAS NOT COME BACK ON AGAIN. I HAVE SHEDULED AN APPOINTMENT TO TAKE THE VEHICLE TO A DEALER. IN THE MEAN TIME I HAVE SEARCHED THE WEB FOR DRIVERS WITH SIMILIAR EXPERIENCES AND HAVE COME ACROSS QUITE A FEW. I PERSONALLY DO NOT FEEL SAFE DRIVING A VEHICLE THAT CAN SHUT OFF WITHOUT WARNING, ESPECIALLY ON A BUSY HIGHWAY. THE FACT THAT FORD HAS INSTRUCTIONS IN THE OWNERS MANUAL FOR 'RESETTING THE FUEL PUMP/HIGH VOLTAGE SHUT OFF SWITCHES' IS ALARMING IN ITSELF ESSENTIALLY I CAN BE TRAVELING IN URBAN RUSH HOUR TRAFFIC AND A COMPUTER CAN DECIDE TO SHUT OFF THE ENGINE. I URGE YOU TO REQUIRE FORD TO ADDRESS THIS DEFECT. *TT

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A DEALER, THE DEALER STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 79,000. THE VIN WAS UNKNOWN.

MY VEHICLE WAS RUNNING PERFECTLY AND HAD JUST BEEN SERVICED. I WAS DRIVING WITH MY WIFE AND CHILDREN IN MILD CONDITIONS WHEN THE "STOP SAFELY NOW" MESSAGE APPEARED AT THE SAME TIME THE VEHICLE LOST ALL POWER AND WAS IN A GLIDE. WE LUCKILY MADE IT TO THE SIDE OF THE ROAD AS WE WERE TRAVELING IN THE NUMBER 1 LANE FURTHEST FROM ANY PLACE TO STOP. WE WERE NEARLY KILLED BY A TRUCK TRYING TO GET OVER TO THE SIDE OF THE ROAD. THIS HAS HAPPENED ON 3 OTHER OCCASIONS IN THE FOLLOWING MONTHS. ALL INSTANCES BUT ONE WERE ON THE HIGHWAY. ALL PUT ME IN A VERY DANGEROUS SITUATION. *TR