While driving approximately 30mph the vehicle started to shutter, and a wrench mechanical light appeared on the dash, also stating that a shifting error had occurred. I immediately pulled over and the vehicle automatically shifted gears into the park position, I shut it off then restarted it and drove it to my local dealer for a diagnostic check. Was told that the transmission needed to be replaced. I had taken it in for service approximately two months prior and complained of slippage, they applied some sort of fluid I presume to stop it, and we encountered no further problems until about three months later when the wrench symbol showed up and I took it in for diagnosis with them now stating that I needed an $9000 transmission. They saw this issue the first time when I complained about the transmission slippage, they should’ve been obligated to at least notify me of the possible outcome of a new transmission. They hid the known defects which I believe is against the law or should be, so they need to be held responsible for a well known defect in this make and model vehicle, before lives are lost or injuries are occurred if there hasn’t already! If there are any class action lawsuits open please leave information in reply section. This has to be addressed immediately before lives are ruined due to their negligence concerning these issues which are very reoccurring throughout the country where these vehicles are being sold.
2019 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
2019 Ford Edge Titanium AWD, 91k miles. 8F35 Transmission is severely jerking and shuddering at lower speeds around 20-35 MPH. This causes erratic driving and lack of control when accelerating up to speed, especially on the highway. Has caused near-accidents for my family and I due to the car's erratic behavior. Ford has issued TSB 21-2389 to reprogram the PCM, but that does not resolve the issue. Ford dealership has told me the rear differential and torque converter need to be replaced to the cost of $9200.
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the contact noticed a burning odor inside the vehicle. In addition, the contact noticed an abnormal whining sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed with transfer case failure. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired; however, the parts were ordered to repair the vehicle. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.
We purchased this vehicle in the summer of 2019. We’ve had it barely six years. For one year, it was barely driven as my husband was deployed. It doesn’t even have 100k miles. We were informed by ford that the transmission needs to be completely replaced as the torque converter is slipping. It’s absolutely insane that a $60k car can’t be depended on to last 100k miles. After doing some research, it seems like this is a very well known problem within the ford edge community. And the fact that ford has no responsibility to fix this is an abomination. Look on Facebook and there’s countless stories of the same issue. This is absolutely not acceptable. We had zero intention of purchasing another vehicle. We had planned on driving this ford edge for many more years as that’s what’s to be expected with a car that’s really only been driven for 5 years. We are out of thousands of dollars. Will never purchase a ford vehicle again. Which sorta breaks my heart because within my family, we’ve only ever purchased ford. Never even considered a different model. Our next purchase was going to be a ford truck. Very disappointed that ford seems well aware of complaints and deficiencies and aren’t doing anything to rectify it.
The contact owns a 2019 Ford Edge. The contact stated while driving approximately 30-35 MPH, the vehicle hesitated while attempting to accelerate, and briefly lost automotive power before slamming into gear. No warning lights were illuminated. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the transmission was faulty, and the torque converter had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact stated that the failure persisted. The failure mileage was approximately 60,000.
2019 Ford Edge ran out of coolant without any indication of low coolant level or check engine light, resulting in loss of heat and poor engine performance due to coolant combustion. According to Ford service (who confirmed the root cause), this was due to the known issue of a faulty EGR cooler [XXX] ) leaking internally, but repairs had to be paid out of pocket. Loss of heat in winter could be dangerous, and in prolonged error state, catastrophic engine failure could occur. Failure occurred at ~55,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Ford Edge. The contact stated that while opening the liftgate to place groceries inside the vehicle, the liftgate attempted to close, and in the process,s the liftgate quickly closed, knocking the contact to the ground. No warning lights were illuminated. The contact was not injured, and no medical attention was needed. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,124.
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle hesitated while attempting to accelerate, and lost automotive power. During the failure, the “Powertrain Malfunction" message was displayed. The vehicle was towed to the local dealer to be diagnosed and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the vehicle had experienced several power train failures over the years. The failure mileage was 300.
The transaxle, torque converter, and/or PCM/TCM have suddenly, and rapidly started wearing and degrading to the point of requiring replacement. Available for inspection upon request. The vehicle had troubles shifting, finding/selecting gears, and as a result, would lurch or come to abrupt stops at low speeds, have difficulty accelerating which made it difficult to enter or exit intersections where there is great risk of collision. I had to very carefully choose and wait for the opportune time to enter/exit roadways where no other vehicles were coming in case the vehicle would not accelerate for 3-5 seconds when using the accelerator pedal. Problem has been reproduced since first occurrence and a dealer has inspected the components indicating that replacement is needed. There were no indications, warnings, alerts, or messages to suggest that an issue was occurring until AFTER the first several instances of failure to shift. I tried to use a scanner to find OBD2 codes, but there were none. A generic alert via the driver display was given, but it took 500+ miles for a more specific warning and OBD2 codes to be generated. From my understanding, there have been hundreds of drivers that have experienced the same issues with the same/similar models of Ford Edge vehicles that use the same transmission. NOTE: I had experienced shifting difficulty/roughness, RPM variation, slow gear changes, delayed acceleration at ~60k miles. I had brought the vehicle in for service where transmission
Since purchasing the vehicle in April 2020 with 19,195 mile on it, the transmission would always hunt to shift gears around 40 to 43 mph. When I asked the dealers about it they said it was at a shift point and with the eight speed transmission that was normal. Going faster of accelerating or going slower was always pretty good. Around the first of November 2024 it changed to all shifting below 40 mph and progressively got so bad that in traffic it was totally unpredictable, At times in heavy traffic we were nearly rear ended because of the up and down shifting. At that time there was about 91,000 miles on it. I went to my service garage and they check all the codes and did not find anything. They thought it was a torque converter issue and recommended having a transmission shop check it out. I took it to a local shop that we have used for over 35 years and they confirmed the converter was the issue and driving in town was ok but don't go on long trips away from home. The transmission shop ordered a new torque converter and did further research with suppliers and other shops. They received input that if the torque converter fails, shortly after the planetary gear will also fail. Since the transmission would be out, it was recommended to inspect the gears. It was discovered that two were very loose and one was extremely loose sideways and up and down. They said it was on it's last leg and they showed me the gear and what was wrong. With that, they replaced both the converter an
The power train fail on the expressway left lane just shut down it was very dangerous. A Ford dealer service department concluded that the true temperature of transmission fluid was not reading over heating but the fluid it’s self read overheated… also the reported that the transmission fluid was spewing out and had pieces of metal in it. As well as the internal computer not running as it should.
The car shudders and jerks/lunges forward around 35-40 mph and I am afraid that I’m going to rear end someone should it lunge forward!
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle was jerking, and shuddering, with the service warning light illuminated. Additionally, the transmission occasionally failed to shift properly. The vehicle was taken to the local dealer who diagnosed the vehicle with PCM failure. The contact stated that there were metal shavings inside the transmission fluid and the transmission fluid was burnt. The contact was informed that the transmission needed to be replaced. The vehicle was not yet repaired. Additionally, the rear driver’s and passenger’s side seat belt latch and buckle failed to remain securely closed. The contact was informed that the belt buckles needed to be replaced by the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200.
The contact owns a 2019 Ford Edge. The contact stated that the vehicle was experiencing an abnormal battery drainage, causing electrical functions, including the door lock power switch to become inoperable. The contact stated that the battery had been replaced three times within four years. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.
Right around 82k miles car started developing a stuttering while driving. It happens at low speeds between 20-30mph. It seems like a transmission issue, which can be very dangerous driving at highway speeds. There is also a small hesitation between 50-60 mph. No CEL , no warnings on the dashboard.
Transmission was jerking and would not switch smoothly between gears. Had three different places diagnose, was told by all three the torque convertor needed replacing. Was told to do so immediately as there was possibilty that transmission could fail at any time, leaving car powerless. Seems to be a common issue, based on the number of comments in threads: [XXX] Also have seen websites gathering info regarding possible class action lawsuits. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Ford Edge. The contact stated that while driving at slower speeds, the vehicle surged, and the failure progressed while driving at faster speeds. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired; however, the parts were ordered. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.
The contact owns a 2019 Ford Edge. The contact stated that while driving on a two-lane street at 50 MPH, the vehicle was struggling to shift into gear while accelerating. No warning lights were illuminated. The contact drove the vehicle to a local dealer, where it was diagnosed with a faulty torque converter. The torque converter was replaced; however, several days later while driving 50 MPH, the contact lost control of the steering and heard an abnormal sound of wind inside the vehicle, and the steering wheel became loosened while accelerating. No warning lights were illuminated. The contact was able to coast to a parking lot and parked the vehicle. The contact called her husband, who arrived on the scene to drive the vehicle. The local dealer was contacted, and a service manager inspected the vehicle at the residence. The dealer informed the contact that the vehicle needed to be taken for further diagnostic tests. The contact was informed that the vehicle was ready for pickup after replacing a steering wheel sensor and rebooting another software. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
See attached document for complaint.
Upon purchasing the vehicle from a used car dealer, within the first week the car had to go to the mechanic. There was shuddering/buck in the acceleration of the car. The vehicle was not performing like it was supposed to . Acceleration was low while rpm’s ran high. The dealer mechanic serviced the transmission 3 separate times with over a month of being in the shop. Just recently I took my vehicle to ford and was notified that the transmission was slipping in 3rd and fifth gears. PERFORM TEARDOWN ON TRANSMISSION. RECOMMEND TORQUE CONVERTER. FOUND SCORING ON INPUT SHAFT, FLUID PUMP. CLUTCH SUPPORT TOWER HAS SCORRING. TEAR DOWN MAIN CONTROL CLEAN AND INSPECT. DEBRIS AND MULTIPLE STICKING VALVES.,TCC REGULATOR VALVE. E CLUTCH HUB, F CLUTCH SUN GEAR AND SHELL ASSEMBLY, B&C CLUTCH SHELL ASSEMBLY FOUND SCORING ON SPLINES. DUE TO HIGH MILAGE RECOMMEND TRANS REPLACEMENT. The total repair cost out of pocket after warranty covers partial is 5300 dollars. I don’t have that kind of money and believe my vehicle could possibly be affected by recall.
The contact owns a 2019 Ford Edge. The contact stated that while stopped at a red light and attempting to accelerate, after accelerating to 15 MPH, the vehicle stalled. No warning lights were illuminated. The contact safely parked the vehicle on the side of the road and attempted to restart the vehicle. The contact stated that upon starting the vehicle, the transmission failed to shift into gear. The vehicle was towed to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 169,000.
Head gasket issues Design defect in engine block Passenger seat belt tension
The contact owns a 2019 Ford Edge. The contact stated that while driving at 25-30 MPH into town, the contact noticed there was white exhaust smoke emerging from the tailpipe. The engine shut down. Several unknown warning lights were illuminated. The contact stated that the failure was related to TSB: 20-2234. The vehicle was taken to an independent mechanic who determined that water had leaked into the engine. The contact called the local dealer, where it was diagnosed that the head gasket needed to be replaced and was unable to confirm any water in the engine. The dealer referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 53,000.
See attached document for complaint.
Just recently as I was driving, I got off the freeway and my vehicle started jerking really hard when changed gears. It has been doing it ever since. I tried taking it to the dealership to assess the issue and they said it would be about a week before they could even look at the possible transmission issues and that I would have to leave the vehicle with them in order to get it in line to be assessed. After looking into my particular vehicle is seems that this is a common issue with the 2019 edge.
82000 miles on car. Torque converter and throttle body needs to be replaced
The vehicle was not shifting properly and was surging while traveling at lower and higher speeds. There was NO CHECK ENGINE light on or any other warning lights at all. The vehicle is in my name, however, my daughter drives 9 hours for college by herself and could have been at risk of injury had the vehicle stalled in the wintertime between Minnesota and Kansas. I drove it while she was home over the winter break and noticed it. I took it to a Ford dealer and they said the transmission needed to be replaced. I went from diagnosing there was a problem myself with no warning lights to the dealer saying this is very common for the Ford Ecoboost engines and that the car is not drivable at all. He was also concerned the low coolant level was due to an engine failure which he said they've also seen a lot of. The vehicle only has 57,000 miles on it, however, it is 6 months past warranty. I have read the Ford forums about this vehicle and there are SO MANY people who have experienced the same thing and Ford refuses to do a recall to cover their mistake. There needs to be a recall on this to protect consumers like myself. This is so frustrating. Now I need to pay out of pocket for a new transmission on a car that I need to get rid of ASAP after hearing about all of the engine failures. I know that would be next, which would put my daughter at risk once again on the road.
The contact owns a 2019 Ford Edge. The contact stated that between 20 -30 MPH the vehicle felt as if it was surging. The contact described that the surging felt like condensation was in the fuel tank. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the torque converter for the transmission failed and needed to be replaced. The vehicle was not repaired but was scheduled to be repaired soon. The manufacturer was made aware of the failure and opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 80,997.
December 19, 2024, engine failure and seatbelt failure. The seatbelt went loose and would not retract, lights started blinking on dash, car smelt funny the air coming through vents in to the cab of vehicle, white smoke out the tail pipe and then warning to pull over, temperature, check engine. I pulled over and called a tow truck. After getting my vehicle towed to certified mechanic, they advised my engine and chassie was 2018 model even though the VIN list it as 2019. I contacted Ford for recall on these items and they said they only go off the VIN. I did research along with the mechanic and there has been recalls and TSB for these items and several others my 2018 parts should have been inspected and FORD refused to do so. The engine failure is due to the coolant leaking into the engine. Whole engine needs replaced. Ford is refusing to assist in this matter. I have filed an official complaint with FORD, CXH-03434375-W8X5T6. There is several others that I believe my car should be checked for. Why is FORD refusing to repair my engine and chassie parts that are stamped 2018? This is a great risk and liability.
VERIFIED TRANSMISSION BUCKS/JERKS AND SHUDDERS ALSO TRANSMISSION WHINES UNDER LOAD. MONITORED PIDS AND VERIFIED TORQUE CONVERTER SLIPS WHEN COMMANDED ON AND SUPPORT WHINE NOISE TO BE FAILING OUTPUT PLANET CARRIER/PINION.
For several months, my vehicle had been shaking while driving and when idle; felt as though the transmission was slipping. When reported to the dealership and after constantly having the vehicle serviced, no issue could be found. Recently the vehicle stalled while attempting to reverse. The vehicle had to be turned off and restarted before the gears could be switched properly. No indicator lights came on before or after the incident. The vehicle was taken to the dealership and diagnostics resulted in the following: "Torque converter shutter gears 4 & 5 slipping. Abnormal signals and solenoid. Metal debris found in fluid. Replacement of transmission suggested." The advisor stated that the vehicle is unsafe to drive until the transmission has been replaced.
Dealership stating transmission needs to be replaced. Just had it serviced in December 2024. The replacemnt cost is $9,300. Not worth fixing. Vehicle was shifting hard then went into limp mode. Vehicle was towed.
Vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!
Vehicle is exhibiting harsh engagement and hard shifting. No warning lights. Happens mainly between between 0mph to 30 mph. Can feel the car jerk. Ford Dealer confirmed hard shifts and jerking and found the issue with the torque convertor. Recommend transmission replacement. Car was only at 68k miles.
At approximately 55,000 miles the car started to experience transmission bucking/jerking at the lower range of the transmission gears. The car jerks back and forth until it reaches a speed of 45-50 mph. Ford has recognized the issue in this model and has issued several technical/service bulletins to the dealers including Service Bulletin 21-2081 in March 2021. Their only solution is to reprogram the transmission. I had this service completed by a local Ford dealer in September 2024. Reprograming did not totally solve the issue. About a week ago the car start experiencing more severe bucking and the range expanded to the 15-50 mph. Car has 60,000 miles on it. Acceleration is affected during this.
MY TRANSMISSION HAS GONE OUT 2 TIMES. ONCE IN THE MIDDLE OF A INTERSECTION. ALMOST GOT REARENDED. IT HAS BEEN AT THE DEALERSHIP FOR 4 MONTH, AND THEY CANNOT GET IT RIGHT. NO WARNING LAMPS OR MESSAGES. JUST HESITATES, AD NO POWER, THEN THE TRANSMISSON BLOWS UP, AND YOU CANNOT MOETHE VEHICLE . I HAVE SEVERAL REPAIR ORDERS
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the engine was shuddering. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced again. The vehicle was not repaired. Additionally, the contact stated that the failure had first occurred in 2023 and the torque converter was replaced. The manufacturer was made aware of the issue, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 41,202.
Slipping transmission, the torque converter clutch performance stuck in off .
I OWN A 2019 FORD EDGE SEL WITH 56,675 MILES AND MY TRANSMISSION WAS DIAGNOSED AT A FORD DEALERSHIP TO BE REPLACED. NO ENGINE LIGHTS CAME ON. THIS PROBLEM WOULD OCCUR BETWEEN 25 - 40 MPH AND WAS CHUGGING AND NOT BEING ABLE TO SHIFT INTO THE NEXT GEAR.
The EGR cooler on my vehicle had to be replaced. This is listed on a TSB issued by Ford, however, is not a recall. The first time it had to be replaced was 11/2021 when my vehicle had 36,949 miles on it. This was diagnosed by the dealership and the part was replaced. The engine warning light came on and the messages showed in the Ford app letting me know what was occurring and that I needed to go to the dealership
The sensor on the EGR cooler failed. I have had my EGR cooler replaced two times. The most recent time was in September of 2024. In December of 2024, the engine light came on and the warning messages showed in the Fordpass app stating there was an issue with the exhaust system. After the dealership reviewed it, they had to replace the EGR sensor.
My vehicle had to have the EGR cooler replaced for the second time. The first time was when the vehicle was at almost 37,000 miles, the second time was at 129,575 miles. Just like during the previous occurrences, the check engine light came on and the message in my Fordpass app advised that there was a problem with the engine cooling system and I needed to proceed to my dealership. In this instance, I had it towed to the dealership rather than driving it. This is the same system that currently has a TSB issued for it.
While my vehicle was in the shop having the transmission rebuilt and the torque converter replaced, the techs identified that there was a continued shudder. At this time, after researching the codes on my vehicle, they identified that the EGR Purge Valve needed to be replaced. They identified it because the vehicle was running rough and should not have been after the items were repaired.
Vehicle was not shifting smoothly when driving it. This had been an ongoing issue but was getting worse, especially in low gears. No lights or identification. I brought it to the dealership and they identified that I needed to have the torque convertor replaced. They did a transmission overhaul. Identified there were still issues occurring and shifting was not smooth. Installed new pistons, pump, shaft. Overhauled the automatic transmission assembly. There were identified Ford TSBs for these issues. They identified debris in transmission fluid, removed transmission, flushed and rebuilt. My vehicle was in service for two months, so not sure exactly when it was resolved but I do know when it was dropped off. The service department kept me updated and I had a loaner, but this occurred over the holiday season.
The red brake light came on while driving the vehicle. There was no reason for the light to be on, the vehicle did not have the parking brake on. The vehicle was diagnosed by the dealership based on error codes and testing that the master cylinder needed to be replaced for the brake system.
I reported to the dealership that my vehicle was lunging forward when travelling at slow speeds (example in a parking lot). Very jerky. The dealership validated that my vehicle drove no different than other vehicles of this year, make and model. There were no codes or lights that displayed. After multiple visits, an issue with the fuel sensor would be identified, as well as the purge valve, however there were no codes being given by the vehicle or lights to identify that there was an issue when it was driving like this. It could have been hazardous to other cars and people.
I reported to the dealership that when my vehicle was cold, it felt odd shifting. The RPMs would go up, but it felt like there was no power to the vehicle. At the same time, I advised that when the car was idling first thing in the day it felt like it would stall out. There were no lights on in the vehicle or codes for the dealership to read. After testing, the dealership advised the vehicle was operating comparable to the same year, make and model and there was no issue. Eventually, the vehicle would require a replacement of the fuel sensor and the purge valve, however, at this time there were no issues identified and the vehicle wasn't indicating there were any. This was dangerous for me, other drivers, pedestrians, and other vehicles. If my vehicle were to stall out in a situation where it was not expected, there could be an accident.
I advised the dealership that all of the warning lights came on after backing out and putting my car in drive. The vehicle completely stalled out. The engine light was on. The vehicle had been at the dealership at least two other occasions (with no indication from the vehicle that there was an issue, no lights, no codes, no messages) and drove "like other vehicles of the same year, make and model". On this instance, the vehicle fully stalled and all of the lights were on, upon arrival at the dealership they located a code which indicated there was a short and they needed to replace the low side fuel pressure sensor. Luckily this occurred in a parking lot, rather than on a main road. The vehicle having shown no lights or codes prior is concerning, as it seems this was a developing issue and it wasn't until it escalated to fully stalling out that the computer system was alerting to an issue. This had previously been at the dealership 10/2020 and 5/2021 for the same issue (without any indication from the vehicle), and this final escalation occurred 9/2021.
Previously had reported an issue with my vehicle feeling as though it would stall out, especially upon first driving or low speeds. Had visited the dealership multiple times, however, the vehicle did not have any lights or error codes. Eventually, all lights came on to identify there was an issue with the low fuel pressure sensor and that was resolved 9/2021. Visited the dealership again 10/2021 as the vehicle was continuing to feel like it was going to stall out. In fact, the vehicle would go into auto off (while idling) and once it turned back on and began driving would immediately stall out. The dealership was unable to replicate this, the vehicle was not turning on lights or giving a specific error code. The dealership verified everything was working properly. The vehicle continuing to stall without it alerting of any type of issue is concerning.
I took my car to the dealership because the stalling continued, it seemed like it was happening after filling up with gas, especially when having been on E prior to fueling. There were no lights on in the vehicle, and there were no codes coming from the vehicle. When dropping it off at the dealership, I had just gotten gas and had the issue, so I was at 89% full. The dealership was not able to replicate the issue, there were no codes, the tested the purge and vent valves and everything was operating as intended. (At this point, I have lost track of how many incidents I brought the vehicle in for stalling where there were no lights or indicators, and no codes on the vehicle). Clearly this is a safety issue, and the dealership is checking and verifying all of the items with nothing failing.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2019 Ford Edge → · Every Edge year → · How the figures are calculated →