Page 6 of 16 · complaints 251–300 of 774

2019 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Power Train
Filed Jul 30, 2025MI

Car began to jerk, shudder and lurch during acceleration. Sometimes jerking strong enough to make steering difficult. Took car to dealership and was diagnosed as a torque converter issue. Was told this is a common issue with this transmission and was quoted nearly $5000 to repair. No lights or warnings come on. The problem began very abruptly. Currently the car has yet to be repaired so parts would be available to inspect if needed.

Power Train
Filed Jul 29, 2025NY

The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle jerked before slamming into gear. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to several independent mechanics. However, no cause for the failure was found. The vehicle was taken to the dealer where it was diagnosed that the torque converter had failed. The vehicle has not been repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The contact associated the failure to manufacturer recall number: 20S49. The failure mileage was approximately 45,000.

Unknown or Other
Filed Jul 29, 2025WV

HVAC dual climate control won’t blow hot on passenger side when heat is on

Engine
Filed Jul 28, 2025IL

TRANSMISSION IS SHUDDERING AND JERKING

Unknown or Other
Filed Jul 27, 2025TX

Rear camera stays after shifting out of reverse

Unknown or Other
Filed Jul 25, 2025TX

Back up camera stays on after the vehicle is shifted into drive.

Power Train
Filed Jul 24, 2025MA

My 2019 Ford Edge transmission has been shuddering, jerking, and harsh shifting at low speeds. I’m afraid when driving the transmission is going to fall out of. the car on the road - doesn’t make me feel safe driving it. Took it to dealer and they tell me it is normal wear and tear on the vehicle, which I question. Call Ford and they tell me there is no recall on this vehicle about its transmission, there should be - it is unsafe. There was no Service Engine Lights, just knocking, jerking as I start to drive the vehicle. Please reach out Ford and heave them fix the issue under a recall.

Power Train
Filed Jul 23, 2025OH

Shuddering when driving, hard shifting down, transmission feels to be slipping. no warning lights on yet. I am worried about it not shifting and causing an accident or slipping the gear & causing an accident.

Power Train
Filed Jul 23, 2025PA

Needs new torque converter at 66,000 miles.

Power Train
Filed Jul 22, 2025FL

Vehicle has hard shifting, delayed response when changing gears. Sudden shudders or almost a bucking type motion when attempting to go after stopping at red lights. Torque converter was replaced in January of 2024. Vehicle began have same issues and same parts were replaced in April of 2025. It is now July of 2025 vehicle is completely obsolete and unable to shift out of any gear or even into neutral. All work performed at a ford certified dealership. Vehicle now being worked on for the third time with the same issues and parts being replaced car has been inoperable for a month at a time for three consecutive years.

Power Train
Filed Jul 22, 202565,000 milesPA

The contact owns a 2019 Ford Edge. The contact stated while driving from a complete stop, the vehicle shuddered, and the failure ceased while driving 45-50 MPH. The vehicle was taken to the dealer, where a tune-up was performed, and the fuel lines were cleaned; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The contact was informed that the transmission needed to be taken apart. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

Power Train
Filed Jul 21, 2025NJ

Bucking at low speeds. Only 48,000 miles on car. In the shop now to replace the torque converter.

Power Train
Filed Jul 20, 2025TX

75,000 miles - rough shifting, appears to be torque converter like everyone else.

Power Train
Filed Jul 18, 2025OH

Vehicle shudders and shakes at low speeds. Been doing this since 43k miles and it now reflects it as a possible torque converter problem.

Power Train
Filed Jul 18, 2025PA

Transmission shudder. Will most likely have to pay for a new transmission or torque converter out of pocket in a vehicle with 52k miles and regular maintenance. It is unsafe to drive in its condition as the vehicle could break down/blow up at any given moment. Problem has been inspected and confirmed by licensed mechanic. Absolutely no warning signs. No check engine light or codes appeared. I purchased the car in February 2025 and the shudder started in June 2025. It is my vehicle to commute to work In and I bought it with the intent of getting over 100K miles out of it. I haven’t even hit 10k. This is ridiculous, there are so many people I have been in contact with that have the same issues and have had to pay 3-9k to replace a part that should not be malfunctioning at such low miles!! Ford needs to be held responsible for their mistakes and compensate those who trusted them and bought Edges off of them.

Power Train
Filed Jul 18, 2025LA

The car is experiencing shuddering and jerking during acceleration. My research indicates that is a common and prevalent transmission problem in the 2019 and 2020 models. There is a unsafe lag time until adequate speed can be achieved. An independent shop preformed fluid service and took note of the problem. There were no codes related to the transmission.

Engine
Filed Jul 16, 2025OH

Longblock engine cracked between the 2nd and 3rd cylinders due to coolant intrusion without any warning. No lights indicated low coolant nor that the temperature was rising. My car kept stalling at stop lights but would restart. By the time I got home, white smoke was coming from exhaust and it smelled like fireworks. It has 38,997 miles but is 6 years old and out of warranty. Ford wanted $12,691.17 to install a new engine with only a 1 year warranty. I had the engine replaced with a used engine and before I could get the car home, the replacement engine block cracked in the same place as mine. That engine only had 40,000 miles. Ford claims no issues with my car but the 2018 and 2017 Edge's have a recall for the same issue. This is not true!!

Power Train
Filed Jul 15, 2025NJ

When depressing the gas pedal from start to about 35 mph the suv bucks constantly. I get no bucking at highway speeds. Had it scanned and said a misfire on cylinder 4. I replaced all plugs and the coil pack. Still the bucking. Took it to a mechanic. They did a compression test. 166 to 170 then a BG air induction clean. Still to no avail.

Power Train
Filed Jul 15, 2025VA

The car has 70,000 miles on it. The cars transmission feels like its hesitating or slipping in low speed or when you first take off. Its dangerous turning into highways. Theirs recalls on this same make amd model and year but this car by vin says heir is no recalls. But its doing the same thing as the other recalled cars. Took it to ford dealer. Ted britt, in Fairfax, va. They said it was not under recall. They printed out a report and also said theirs no codes on car. They stated the transmission might have to be recalibrated, or I need a new transmission. Took it to another mechanic shop the car did not have check engine light on but did have codes stored. The mechanic said they can service transmission and check fluid levels. The dealer never said anything to me about when I should get it serviced or at how many miles. So I dont know who to believe. Looked online said that year has recalls and that the trans should be serviced at 30 to 50 thousand miles. So why wouldn't the dealer say that if that could affect the safty of this vehicle. I only use the dealer to get serviced. It just makes me not trust ford because of all the recalls they have they cant afford to fix more cars. Im also contacting better buisness bureau and documenting everything. I have two diagnostic reports 1 from deal 1 from a mechanic shop. Both saying different things. This should be under recall the mechanic from the shop told me to file a report he said he can fix transmission but does not want to to

Engine and Engine Cooling
Filed Jul 14, 202561,500 milesIL

The contact owns a 2019 Ford Edge. The contact stated that the vehicle failed to immediately start. The contact stated that after the vehicle was started, while driving approximately 15 MPH the vehicle stalled. The vehicle was towed to the local mechanic and was diagnosed with coolant intrusion in the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 61,500.

Back Over Prevention
Filed Jul 14, 202568,000 milesPA

The contact owns a 2019 Ford Edge. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that while in reverse(R), the back over prevention camera intermittently displayed a blank image on the screen. The contact notified the independent mechanic where the vehicle was purchased about the failure. The contact was advised that the vehicle could be serviced there under warranty. Despite the warranty, the contact was unable to bring the vehicle to the mechanic and the warranty expired. The manufacturer was then notified of the failure and the contact was referred to a dealer to schedule an appointment. The contact was also referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 68,000.

Engine
Filed Jul 12, 2025PA

Vehicle has 71,452 miles and has started using coolant and the wrench and check engine light are coming on. This is a known issue in other years of ford vehicles and this vehicle should also be included in the recall.

Fuel/Propulsion System
Filed Jul 12, 2025OH

The engine was stuttering on 07/06/2025 the check engine light came on. Was able to get appointment with dealership on 07/09/2025 - they tested the 2019 Edge and had to replace the purge valve and line assembly. The vehicle only has 45,299 miles. The Edge has had recalls for this problem on other model years. Cost me $1,117.77 I have never over filled or topped off my fuel tank. On 03/29/2024 The transmission had to be replaced under warranty.

Fuel/Propulsion System
Filed Jul 11, 2025PA

There is an issue with starting the car after fueling up the car every time for past 6-8 months. Car appears to not be getting fuel and I have to keep pressing the accelerator pedal to try and start the car making it sound like I could potentially flood the engine. I was told this might have something to do with there being no gas cap on this model. It is unsafe as it sometimes causes the vehicle to not start or stall after starting when pulling away from the gas pump. This only happens when adding fuel to the vehicle, at no other time do I experience this malfunction. I have not taken it to a Ford dealer or service center yet due to not wanting to be blindsided by something else mysteriously being labeled as "wrong" or in need of repairs.

Power Train
Filed Jul 11, 202570,911 milesTN

The contact owns a 2019 Ford Edge. The contact stated that while depressing the accelerator pedal, the vehicle was jerking at slow speeds and the vehicle hesitated while driving. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V390000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,911.

Power Train
Filed Jul 10, 202566,000 milesWI

The contact owns a 2019 Ford Edge. The contact stated that while his daughter was driving 35 MPH and depressing the accelerator pedal, the vehicle hesitated and stalled. The contact was informed by his daughter that the vehicle felt like it was in START/STOP Mode. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, opened a case, and transferred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 66,000.

Fuel/Propulsion System
Filed Jul 10, 2025KY

The car sputters while driving and jolts especially during take offs. When took it to dealership they said they tried everything there was nothing they could do to fix it. My best option was to get another car. I can’t afford another car. The problem is persistently getting worse. I’m afraid that it is going to just end up dying in the middle of the street. Car has less than 70,000 miles on it. I take great care of it. Was one of my favorite cars until a problem occurred with no way of fixing and no clue if it will cause an accident The original problem started out last year small and bearable but it’s been the last 2 days that it has just took a complete turn for the worse

Power Train
Filed Jul 7, 2025MI

Transmission needs replacement after only 82,000 miles with regular oil changes and routine maintenance. Ford dealership quote $9600 plus tax for repair. It is unacceptable for Ford to manufacture and sell vehicles with known transmission issues. This could lead to myriad of safety issues.

Power Train
Filed Jul 7, 2025FL

Two instances now where I am driving vehicle start shuttering. Jerks then speeds up and selecting random gears. Checked fluid levels all fine. Had another incident on the freeway where I suddenly went from 70 mph to a screaming vehicle that rapidly slowed down to 30 mph. I was forced to idle back on the shoulder. Vehicle is back in the shop again.

Power Train
Filed Jul 4, 2025CO

In my 2019 ford edge sel the transmission is slipping gears at a continuously inconsistent rate. It flutters from 2000rpm to 3000 rpm the entire time it is driven. Sometimes it will slip gears so bad my car will stop very harshly with a loud bang. There are no warning lights present. When driving on the highway and this happens it causes safety concerns because I am abruptly slowing down. The vehicle does not fully stop or turn off. The collision sensor has gone off when it happens. When driving at lower speeds the transmission flutter is at its worst. Normally when slowing down/ stopping at the stop sign or red light then accelerating when it’s clear to continue driving. I have not had the vehicle inspected yet but my transmission is getting flushed next week to see if that helps while I can save up to buy a new one. This is a constant issue that randomly started a few weeks ago. I did not drive my car often but relocated and live an hour away from my job. Now that I’m driving it more frequently it has developed some sketchy habits.

Engine
Filed Jul 3, 2025SC

Our 2019 Ford Edge (purchased in November 2018) has had a coolant leak into the engine's cylinders. As a result we are facing an estimated $12,000 expense to essentially rebuild the engine. In doing some research, it appears as if there is a class action lawsuit already filed against Ford for the 2015-2018 Edge. Our situation is exactly the same as that described in the lawsuit. Therefore, it seems as if Ford still has not rectified the issue.

Engine and Engine Cooling
Filed Jul 2, 202564,000 milesNY

The contact owns a 2019 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact used a vehicle scanner to scan the vehicle. The contact retrieved DTC: P0446 (Evaporative Emission Control System (EVAP) vent control circuit malfunction). Additionally, the contact stated that the infotainment system was frozen and was inoperable, and there was rust underneath the hood because the vehicle was not equipped with a hood shroud. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 64,000.

Engine
Filed Jul 1, 2025CA

In November 2024 Customer Complaint: Engine/transmission is sputtering on acceleration between 20–40 MPH. Code Pulled: Misfire code on Cylinder 4. Action Taken: Swapped ignition coil from Cylinder 4 to 3. Removed spark plug and noted wear/carbon tracing. Replaced all 4 spark plugs with Motor craft SP-594 (ASP594). No misfire present after repair. Same misfiring issue returns May 2025.

Power Train
Filed Jul 1, 2025OH

Purchased a 2019 Ford Edge that now has 62,000 miles. In April of 2025, the transmission started to stutter/slipping, shifting rough, and hesitate between 20 and 40 mph. Our car was not part of the Ford recall. Ford should repair this issue without charge.

Power Train1 injured
Filed Jul 1, 2025100,264 milesWI

The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off, then turned the vehicle back on, and the vehicle began to work as intended. The contact mentioned she drove a couple of miles at 35 MPH, the contact had to pull over a total of four times, exited the vehicle, detached the battery twice, and the failure persisted. The contact mentioned that while attempting to retrieve items from her open trunk, the trunk abruptly closed, causing her to become trapped. The contact attempted to open the truck with the key fob; however, was unsuccessful and started yelling, causing a bystander to assist. The bystander was able to manually open the trunk in order to release the contact from the entrapment. The contact sustained scratches and was sore from the incident however did not receive medical attention. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the torque transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred to the NHTSA Hotline. The approximate failure mileage was 100,264.

Power Train
Filed Jun 30, 202562,000 milesNJ

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle shuddered abnormally and failed to properly accelerate. The contact stated that the failure was present while driving approximately 30 MPH before self-correcting. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 62,000.

Power Train
Filed Jun 30, 202563,000 milesMO

The contact owns a 2019 Ford Edge. The contact stated while stopped at a traffic light and attempting to depress to accelerator pedal, the vehicle failed to respond as intended; however, after several seconds the vehicle worked as intended. There was no warning lights illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was referred by the manufacturer to report the failure to the NHTSA Hotline. The approximate failure mileage was 63,000.

Power Train
Filed Jun 29, 2025AL

Transmission stops working / does not engage. At low RPMs, heavy jolts. Safety concern. Dealer assistance not correcting to date.

Wheels
Filed Jun 28, 2025AZ

Scheduled tire rotation with Ford. Unable to complete because of lug nuts swelling which Ford is aware of. My lug wrench does not fit. I now have to spend $200.00 to replace all lug nuts on a 2019 Ford Edge. This should be a recall issue and at least a safety issue. To be stranded on the road only to find out the lug wrench doesn't fit anymore 😒

Unknown or Other
Filed Jun 27, 2025CA

The car's back up camera fails (no picture, only snow) when below 40 degrees or above 90 degrees. This has been occurring for years. There is a recall for 2021 Ford Edges for back up camera failures - it should be extended to 2019 or earlier.

Fuel/Propulsion System
Filed Jun 27, 2025CA

The Start / Stop fuel savings system stopped working in 2021. The engine idles constantly whether the drives are long or short. Ford said they would fix the system when parts were available. No fix to date when I set an appointment for basic service.

Power Train
Filed Jun 27, 2025NC

Shuttering of gears & jumping had tss and oss sensors changed never fixed the issue. Vehicle has been well maintained with manufacturer guidelines. But now needs a transmission. Confirmed by transmission specialist. No warning lights or notice. Had it towed to shop due to being unsafe to drive. Vehicle went into limp mode

Power Train
Filed Jun 26, 2025NY

Auto shudders at low speeds; 15-40 mph Dangerous car; revs high and low Told need new torque converter

Power Train
Filed Jun 26, 2025WI

The contact owns a 2019 Ford Edge. The contact stated while driving at slow speeds on several occasions, the vehicle started shuddering, and the RPM fluctuated while shifting gear. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was unavailable.

Power Train
Filed Jun 24, 2025MI

At around 44000 miles, the car shutters at low speeds while accelerating. It also seems to get worse the longer the car is being driven.

Power Train
Filed Jun 19, 2025VT

Transmission/Torque converter is failing. The vehicle shudders at low speeds, it struggles to reach the speeds it needs making it hard to follow the flow of traffic or pull out into the road after coming to a stop. Brought the car in to a Ford dealership where they confirmed the issue, tried module reprogramming and tested again and confirmed it still was not fixed. There were no warning messages, the shuddering was first felt in mid to late May 2025, called on June 3rd 2025 to schedule an appointment with the Ford dealership, services performed on 6/18/25 and 6/19/25. Ford now stating the entire transmission needs to be replaced, the car is 6 years old with 75k miles.

Power Train
Filed Jun 18, 2025116,000 milesTX

The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH and while depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that while accelerating 50 MPH or above, the vehicle started to work as intended. The check warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the crankcase hose needed to be replaced and the engine needed to be reprogramed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced or rebuilt. The crankcase hose was replaced; however, the transmission was not rebuilt or replaced. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No additional assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 116,000.

Power Train
Filed Jun 18, 2025WI

Transmission lost fluid causing transmission to go bad. Ford has a recall on the transmission but not for my VIN

Power Train
Filed Jun 17, 2025FL

TRANSMISSION FLUID FULL AND BLACK IN COLOR. TORQUE CONVERTER CAME APART WHICH RESULTED IN MATERIALS ON DIP STICK AND BAD SHUDDER SHIFTING ON THE 1-2 AND 2-3. DEALERSHIP WAS FULLY AWARE OF THIS ISSUE. I WENT TO THE DEALERSHIP SEVERAL TIMES REQUESTING ASSISTANCE WITH THE SHUDDERING ISSUE, BUT WAS TOLD THAT IT WOULD BE SEVERAL MONTHS BEFORE THEY COULD FIX. EACH SERVICE LEVEL STATES THAT THE TRANSMISSION SHOULD BE CHECKED, BUT I WAS TOLD THAT DUE TO THE LOCATION OF THE DIPSTICK THAT THEY DO NOT CHECK. THERE WERE NO WARNING LIGHTS TO INDICATE AN ISSUE, BUT THE DEALERSHIP DID DIAGNOSE WITH THE CODE: 61439 TORQUE CONVERTER NEEDS REPLACING

Power Train
Filed Jun 17, 2025AL

The transmission, particularly from 3 to 4 and some from 5 to 6 jerks. This is a continuing issue with this model. My shop has told me it was the Torque Converter and is common with 2019 Edges.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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