2019 Ford Edge complaints

I purchased My 2019 ford edge Titanium in April 2021 with 12k miles on it. June 2023, I had to replace the torque converter at 52k miles. In March 2024, I replaced the purge valve. January 2026, I started having shuddering at takeoff and a jerk when shifting from park to reverse. I had a tune up completed and fuel Injector replacement. July 2026, I started having shuddering at takeoff again. Rapidly progressed to loss of acceleration and my air would not blow cold. It’s been at the shop 2 weeks now and I still owe on it. I’ll never purchase another Ford! I’ve read way too many people online having the same issues I’m experiencing and there’s no recall. My son and I could have been seriously hurt if that loss of acceleration occurred on the interstate

I started having transmission issues 2 years after having my car. Took it into the shop and they stated it was a powertrain and transmission slipping. Then proceeded to quote the work almost $7,000. This is the second ford vehicle I had that has had transmission problems. What if my car stalls out at a red light or the transmission fails on the road? Important factors to consider.

This is the second Ford Edge that my family has owned. We traded in our 2020 Ford Edge when its transmission torque converter failed at just over 100,000mi and the cost to repair was as much as the car was worth. The torque converter on our current Ford Edge (2019) just failed at 57,000mi and again, the cost to repair is as much as the car is worth. The failed torque converter caused immediate heavy stutter and lack of power on acceleration, as well as significant jolting of the vehicle when gears changed (both accelerating and decelerating). I have recently learned that these Edge model years are plagued with a faulty transmission that prematurely fails making driving dangerous and a repair extremely costly.

After I shift out of park and start driving, my vehicle shudders and jerks. The shuddering and jerking are less noticeable the faster I go and almost goes away completely once I reach 60-70mph. It's almost like when the car has bad gas but after testing this theory that was found not to be the case after changing to premium gas. I took my car to Lafayette Ford located in Fayetteville, NC. They determined that the torque converter has a shudder and also the transmission has a harsh shift from 2-3. They said that manufacturer has a suggested fix for this concern that they recommend all of the dealerships to follow. Per Ford, TSB 25-2154 covers this and will need to be performed. Prior to me experiencing these issues, there were no warning lamps or messages but about 9 months earlier there was a popping noise when I turned the wheel while trying to leave a parking lot. Popping and loud clicking and banging. After diagnostic check, they replaced the axle assembly and front axle shaft. The car was never the same after that work was done.

Car shudders, bucks, jerks when shifting between 20-40mph. After performing software updates, the car is still experiencing same issues and requires the transmission to be replaced.

EGR Cooler is broken, which could have caused engine damage and potentially could have led to car catching on fire with my daughter and I in it. Vehicle had trouble starting, then white smoke started coming out of exhaust. My daughter and I were stranded, waiting for a towing company. Cost of repair is more than $2600. There were no warning lamps, messages or symptoms prior to the issue. This problem has been diagnosed by a Ford dealership. I spoke with Ford customer service and they refuse to pay for the repair. The following article describes current class action lawsuits against Ford on this issue: [XXX] "According to the lawsuit, Ford has known of the Ecoboost coolant leak problem since at least 2010, based on pre-production tests, early warranty claims, replacement part orders, numerous technical service bulletins and consumer complaints submitted to the automaker’s dealer network and the National Highway Traffic Safety Administration (NHTSA). Nevertheless, Ford has “knowingly, actively and affirmatively omitted and concealed the existence” of the defect in order to sell more vehicles, the suit alleges. As for owners and lessees, the complaint alleges the drivers have overpaid for vehicles that increase their chance of being involved in a collision due to an engine overheating, catching fire or catastrophically failing, the lawsuit says." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission slipping and was looked over by a professional. There was debris found inside that continually causes damage. Has made vehicle randomly jolt and slow to come up to speed causing danger on the road. No warning lights came up.

The contact owns a 2019 Ford Edge. The contact stated that the transmission seized in park(P) and failed to shift into drive(D). The contact stated that the transmission had previously been replaced. The vehicle was towed to the dealer, who determined that the transmission had failed. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 26V402000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

The transmission went out on my 2019 Ford Edge. It is available for inspection upon request. My safety was put at risk because it started to break down in the middle of a busy road. I was lucky that the parking lot I needed to go to was just a little bit farther up the road. The problem was confirmed by the Kia of Abilene Dealership service center. They were the only ones to look at it due to it not being drivable. I had to tow it to them. There were no warning lamps or messages. The only “symptom” would have been that it started jerking slightly while driving a couple months prior, August 2025, to the transmission going out. The car broke down in October of 2025. There was no check engine light appearing, and the device they attached to my car did not show any codes that something was wrong.

The transmission in my 2019 Ford Edge with 82,595 miles completely broke down/stopped working, not allowing me to shift gears or engage the transmission at all.. No warning lamps or other indicators prior to this problem were present. The vehicle had to be towed to the dealer (Dean Sellers Ford, Troy, Michigan). The dealer reports the transmission has to be completely replaced as it has "suspected internal planetary damage" and the recommended repair is to "Replace the transmission and cooler" at the cost of almost $14,000.00. This is complete unacceptable for car that is 7 years old, regularly maintained at the same dealership and has less than 83,000 miles to warrant a complete transmission failure, requiring this large and costly repair which almost outweighs the value of the car and can only lead me as the consumer to believe the transmission was faulty and defective to fail at such an early life cycle. Ford has failed to offer any resolution or provide an explanation why this large expensive component in their vehicle failed without warning and prematurely.

WHILE DRIVING BETWEEN 50 AND 60 MPH, THE CAR SEEMS TO BE SWAYING LEFT AND RIGHT

The front passenger seatbelt will not adjust and is stuck. It worked when last used. I parked and when we got in to go, it wouldn’t work . It was not due to any misuse and is a safety issue as the passenger has to plug it in so the seatbelt notice will go off. I don’t know why it is not able to be adjusted.

Full transmission failure, resulting in a full transmission replacement required. The problem has been confirmed by more than one independent service center. The check engline light came on and off for about week before the official diagnosis. From what I've found this is a common issue that many many owners have also had and suggested filling an official complaint here so that Ford is held responsible.

Transmission failure less than 100000 mile ford want 10000 to fix this is not feasible for the average American.

I am wanting to share my concerns about my 2019 Ford Edge. My Edge has 64,500 miles on it and the transmission needs replacing; it is sitting in my back driveway. My daughter and I just made it home from a trip when the transmission gave out - when we pulled into the driveway, and it was still in gear, it put itself into park! We tried to put it in drive and reverse and again, as we were watching the gear dial - it put itself into park again! Before that, I had noticed some issues about jerking and revving up so I took it to the nearest Ford dealership - after hooking it up to the computer several times (while it was UNDER 60,000 miles on the odometer), the dealership told me that they changed a few things on the computer and 'it would drive like hell for a while, but it will get used to my driving and get better' !! After contacting them more, they told me that it needed a new throttle body. I wanted a second opinion so a friend trailered it to another Ford dealership and they tested the transmission liquids and told me that it needs a new transmission. (It was now over 60K.) Ford said that if I would pay them $4500, they MIGHT cover the other the $4500 for the new transmission. I had my Edge for about a year when this happened and now it has been sitting in my driveway since last summer!! I am still making the monthly payment on it, plus full coverage insurance for a pretty driveway ornament. My friend found paperwork regarding transmissions like mine having troubles (and h

While accelerating from a stop or at lower speeds, the vehicle jerks or lurches significantly during gear changes. The jerking continues until the vehicle reaches cruising speed. The condition affects drivability and creates concerns about vehicle control when entering traffic or crossing intersections. The problem has persisted despite normal operation. The vehicle has been diagnosed as requiring transmission repair/rebuild. I am aware of Ford Technical Service Bulletin 21-2389, which describes shuddering, bucking, or jerking in certain 2019 Ford Edge vehicles. The symptoms my vehicle exhibits appear similar to those described in the bulletin.

I had to pay for a new transmission in my 2019 Ford Edge SEL after two Ford dealerships deemed it necessary. I spent over $5,000 on a used one from the same year vehicle to only have a second transmission failure in less than 24 months. Not being able to shift gears as normal has caused me to be almost hit by other vehicles when trying to enter highways that require high speeds.

When the vehicle is parked outside on hot days, the driver's side seatbelt retraction system locks up and will not release until the vehicle internal temperature drops significantly. This makes it impossible for the driver to put on a seat belt until the car cools a significant amount usually requiring a 20 to 30 minute drive with the A/C on high. This appears to be identical to a recall I just became aware of in Ford Recall 26S34 (NHTSA Campaign 26V344), however our 2019 Ford Edge is not included in the recal campaign. This is a repeatable malfunction which occurred many times over the course of the summer of 2025. The local Ford dealership was not helpful and, at that time, indicated replacement retractor mechanisms were unavailable when I reported the issue to them. I performed an inspection of the unit and reported the issue to the local Ford dealership. I am a retired Accident Investigation Officer from the Illinois State Police and hold a degree in Aerospace Engineering so I am comfortable in reporting this as a product defect. The vehicle does not indicate there is a problem through any type of error light or message. The only way to know it has occurred is to attempt to put on the seat belt and hope it is usable.

Gears stopped engaging while driving. After diagnostic, the shop asked me to replace the transmission. The repair shop would have my old transmission after I get the car repaired. I won't have it in my possession. As I was driving on M39 on my way to work, car was making creaking whining noise when changing gears and suddenly, it stopped changing gears in the middle of a fast moving, narrow highway. I had to pull over to inspect the issue. Didn't see any warning lights at the time. Drive engaged again, which allowed me to take the car to work but once there, reverse stopped engaging completely and there was a significant delay for drive to engage. This is when the warning lights and messages came on. Brighton Ford dealership in Brighton MI has confirmed that there are metal shavings in the transmission and reverse gear no longer engages. I have been asked to replace the transmission My car only gets serviced at Brighton Ford. I was not told about any transmission issues. All the inspections that they performed during routine services did not result in any concerns. I did not notice any transmission issues in my vehicle prior to that morning. All the issues I described above happened for the first time that morning. This issue occurred without any warning or symptoms.

While driving under 35mph vehicle starts to chatter or shudder with a mileage of 52968. Also, while trying to accelerate the vehicle seemed to jump out gear. This could cause a possible accident from following vehicles. The vehicle is set to go to the dealership on 6/10/2026. While there are no visible warning lights illuminated, I believe this to be a safety concern for those driving the vehicle themselves and to the traffic around them.

Transmission broke way too early.

On June 3, 2026, my 2019 Ford Edge (2.0L EcoBoost) experienced a sudden loss of motive power and stalled in the middle of a busy, high-traffic intersection. Before stalling, the vehicle emitted thick white smoke from the exhaust. This was a life-threatening situation as I was stranded in moving traffic. The vehicle was towed to Mike Burkart Ford, where it was diagnosed with an internal EGR cooler leak. This is a known issue documented by Ford in TSB 20-2234. Despite the safety-critical nature of the stall, there is currently no active recall for this component in the 2019 model year.

Computer screen does not work all the time, and the backup camera does not work, and when it does, it will stay on while moving forward. The computer screen freezes up and will not allow me to adjust the temperature or the radio and other options that are normally on the screen.

Shortly after my warranty ended the transmission needed a full replacement and left the vehicle undriveable at 100k miles. There were no signs leading up to it , no lights coming on, nothing. Went from driving around just fine to completely stuck until fixed. Then Ford quoted me to fix it for about $10,000 dollars. It was shocking, disappointing and left me feeling helpless and betrayed due to lack of concern from anyone. Its either pay us to fix, buy a new one or get out of here. I also owed about 2 years of payments on the vehicle at the time as well.

Car was repeatedly hesitating and shuddering during normal stop/go driving. Took it to the dealer and it was diagnosed with a "torque converter" issue (estimated cost of repairs is $4100). After researching this more, this looks to be a known issue with Ford 6-speed automatic transmissions. The hesitating and shuddering is a safety issue since the car is not responding properly to the drivers actions.

The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds the vehicle had experienced acceleration hesitation and reduced speeds. The vehicle was taken to the local dealer who was unable to duplicate the failure. The engine spark plugs were replaced but the failure continued to occur. The manufacturer was not contacted regarding the failure. The failure mileage was 10,000.

Had the Ford dealership look at the reason for shuddering on car. Dealership determined the Torque Converter causing shuddering around 60,000 miles or before. No check engine light came on.

I have a 2019 Ford Edge Vin: [XXX] . My torque converter is going out and my warranty company doesn't want to replace because they say it was a pre existing issue. I know there are a lot of people with this same exact problem and I know there is an investigation into the problem. I need to know if there is any way this can be added to the recall list so I don't have to pay for this out of pocket. The dealership I bought this from knew about the problem and cleared all codes before they sold me the vehicle. I bought an exteded warranty through Endurance and I waited until after the 1000 mile and 30 day wait before filing any claim and they don't want to fix it. My name is [XXX] and my contact information is [XXX] . My email is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Torque Converter and Transmission failed just outside of the powetrain mileage limit. The compenents were replaced in January 2026 and have failed again as of May 2026. Ford is of no assistance to the customer for the failure.

Engine Failure at 35,000 miles due to well known and documented engine design flaw between cylinder 2 and 3. The gasket fails and leaks coolant into the cylinders causing engine failure. An upgraded 2020 engine that has fixed the issue is required.

Bought a used 2019 Ford Edge, and transmission had issues within 2weeks of minimal operation!! Transmission slippage, does not go into gear or has a long pause going into gear (even right from park). VERY HARD shifts in lower gears upon upshift AND downshift. Also, gets worse the longer you drive it. It jerks, bucks, lurches, snaps your neck forward or backward, or does not go at all!! After this happens for a few minutes, it wouldn't even go into reverse!! That's just TRYING to drive it. As you might imagine, it's quite difficult to concentrate on road signs, hazards, pedestrians, and other cars whilst you're trying to drive this thing!! How could FORD possibly even think this is a safe vehicle!!

THE CAR IS SHUDERRING IN LOW SPEED, FEEL LIKE KICKS

Car lost power while in motion at 60mph, no warning lights or notifications on ford pass. After pulling off road car would only crank but never start. Fluids were leaking from undercarriage near transmission, but unsure what fluid it was.

Torque converter clutch stuck, clutch material in the transmission fluid. The vehicle hesitates upon takeoff. Once I'm up to a cruising speed, it goes away

Repeated torque converter failure and repairs. Has been repaired ant dealership under warranty multiple times and keeps failing. 2 months after last repair the torque converter failed again causing damage to the transmission and engine stoppage on the highway.

My transmission shuddered and became inoperable. We were traveling on Interstate 25 just north of Denver, CO when this happened, and we had to get out and push the vehicle to the side and have the vehicle towed. The safety of my family were put at risk due to this issue. As of writing this, the vehicle has yet to be seen by the dealer. There were no warning lamps on the vehicle prior to this issue occurring.

While traveling the car begins lurching and jerking until it reaches 40 MPH, At that seed it resumes traveling smoothly. As soon as it slows down the lurching and jerking resume. We have taken it to a dealership, and they claim it is the transmission. The problem started approximately 2 months ago at 74,000 miles.

There has been an ongoing issue! Changed the sparks plugs, coils everything. The car will shake. It will be fine then the acceleration was slow, pressed the gas again then the check engine light will come on and blink. There has been many issues with this car. My engine is blown!

Third brake light has failed and needs to be replaced.

The shifter won’t shift, and it places its self back in park on its own. My car shudders and bucks under speed of 30. No light were on until it happened and I had a certified mechanic look at it and confirm it had power train issues

My car had issues like harsh/hard shifting, jerking, hesitation, and a "shuddering" sensation, often occurring at low speeds, I took it to the dealer several times for this issue, because the engine light keeps coming on, back in May 2025 they said they did a valve replacement that should fix the issue, yet the problem persisted, i took it back to the dealer and they said nothing wrong with it (not generating any error codes). Now again, the engine light came back, but this time while out of warranty, they are telling me it is complete transmission failure and are quoting me 12000 to replace it

Basically these cars are known to have major transmission problems that cause transmission failure, and my car is now experiencing the symptoms leading to that failure. I've seen a lot of people complaining about it, and though I guess it is my turn to get in on the complaints. Wasnt sure where else to do something like this.

My **2019 Ford Edge** experienced a **transmission / powertrain failure at under 60,000 miles**. Before the failure, the vehicle began **shuddering during acceleration, slipping between gears, shifting harshly, and bucking / jerking at low speeds**, especially in stop-and-go traffic and when accelerating from a stop. The transmission would often **hesitate before engaging a gear and then suddenly lurch forward**, creating a serious safety risk. This unpredictable behavior put me and others at risk when entering intersections, making turns, merging into traffic, and driving in parking lots or residential areas, where sudden bucking or delayed engagement could cause a collision or loss of control. The issue was **reproduced and confirmed by the dealer**, which determined the transmission needed to be **rebuilt under warranty despite the vehicle having fewer than 60,000 miles**. The vehicle was inspected by the servicing dealer, and repair records are available. However, **despite the warranty rebuild, the same problems continue to persist**, including shuddering, slipping gears, and bucking at low speed. This indicates the underlying defect was not properly corrected and raises concern that the transmission will fail again. There were clear symptoms prior to the repair, including rough shifting, hesitation, slipping, and shuddering, and those same symptoms have returned after the rebuild. I am submitting this complaint because a transmission requiring major repair at such low m

Transmission failure. Way to common with these transmissions and touqure converters

Torque converter slipping. No one was injured during or after driving the vehicle. Ford dealership service center confirmed problem and made repairs. They was never any warning lights that turned on.

2019 FORD EDGE SEL POWERTRAIN FAILURE AT 69,120 MILES

Safety Complaint – 2019 Ford Edge Transmission and Engine Shutdown Issues To Whom It May Concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After approximately 50,000 miles, the vehicle began shutting off after refueling. At 68,000 miles, the transmission started shuddering during acceleration. There was no warning light, I just noticed that something was wrong. This behavior is extremely concerning, as it creates a risk of sudden loss of power while driving and could result in an accident. Ford is aware of these issues but has not issued a recall. I paid to have the torque converter replaced; however, the same transmission problem has returned. Ford has declined to provide further assistance. Additionally, the check engine light is now illuminated, which Ford attributes to a software issue. Despite multiple repair attempts and clear safety concerns, these problems remain unresolved. I respectfully request that the National Highway Traffic Safety Administration review this matter, as the defects appear to be systemic and pose a potential risk to drivers. Thank you for your time and attention to this matter.

Our torque converter has gone out on our vehicle. It has been meticulously maintained with fluid changes and every service when needed at mileage intervals. It started showing symptoms at 63k miles which is unacceptable for a transmission to start dying already. Looking online lots of other drivers have the same issue but ford refuses to acknowledge this transmission sucks and wants us to cover their incompetence. Would never buy another ford again.

The contact owns a 2019 Ford Edge. The contact stated that while driving approximately 30-55 MPH, the vehicle shuddered abnormally. The vehicle was taken on three occasions to the local dealer and was diagnosed with torque converter failure. The contact was informed that the transmission fluid was burned, and there were metal shavings inside the transmission fluid. Additionally, the spark plugs and injectors were checked. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

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