2016 Ford Edge complaints

The contact owns a 2016 Ford Edge. The contact stated that while driving 70 MPH, the vehicle vibrated abnormally with the check engine warning light illuminated. The contact stated that on a separate occasion, while driving 50 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. In addition, the contact stated there was an abnormal sound coming from the engine. The contact stated that two weeks later, while starting the vehicle, there was white smoke coming from the exhaust, with an abnormally sweet odor coming from the exhaust. The vehicle was not diagnosed or repaired. Most recently, the contact stated that while driving 50 MPH, the vehicle jerked and stalled. The contact was able to coast to the side of the road. The vehicle restarted, and the contact was able to drive the vehicle to the residence. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into cylinder #1, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a local independent mechanic, where it was confirmed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired due to the cost. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact stated that the failure persisted. The vehicle remained at the residence an

On [XXX], around 7 PM, while my 2016 Ford Edge SEL was parked in front of my apartment, I used the remote start feature to start the vehicle. After activation, the rear window shattered unexpectedly. I could hear the crackling sounds, and the rear window was falling apart. There were no external impacts or visible damage to the window prior to this incident. The vehicle was stationary, and the weather conditions were normal at the time. I went to Elder Ford of Rochester Hills. The manager informed me that they could not do anything and that I should fix the car before returning it at the end of the lease period. I mentioned that there was Technical Bulletin FSA# 17B39 for the 2016 Ford Edge in Canada, but the manager informed me that it was only valid for Canada. He advised me to keep the receipt in case Ford USA issues a similar recall. FSA# 17B39 informs that war and salt can weep through the rear wiper motor shaft grommet. The residues in the rear defroster and cause uneven heat in glass and cause it to break or shatter. I live in Michigan so this is a common situation of salt/water during winter. It is unacceptable that this issue was not addressed. I had to pay $397 to fix a problem that was not caused by me. There are numerous complaints in forums about this same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This has happened 2x where I am driving and there is loud noises coming from the fuel tank area and the car stalls. I am able to get it off the road. I turn the car off and it doesn't immediately restart. When I try and push in the fuel tank there is a lot of air that comes out.

The contact owns a 2016 Ford Edge. The contact stated that while driving 65 MPH on the interstate with the rear windshield defroster engaged, the vehicle made an abnormal, loud popping sound, and the contact noticed that the rear window had shattered. The contact drove under an underpass, switched lanes, and pulled over safely. There was no warning light illuminated. The contact called the local dealer, who confirmed that the VIN was not included in a recall. The vehicle was inspected by a glass specialist who secured the rear windshield with plastic. The specialist determined that the rear window defroster had been overheating. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 98,009.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that there was coolant intrusion into the engine block. The mechanic referred the contact to a dealer for repairs. The vehicle was taken to a local dealer, where it was confirmed that the engine needed to replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the message "All Wheel Drive Disable” was displayed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the powertrain control unit. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 10 MPH, the vehicle lost automotive power. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine, and the engine needed to be replaced. The contact researched online and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.

The contact owns a 2016 Ford Edge. The contact stated while driving 35 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure might be related to a head gasket leak. The vehicle was not repaired. The vehicle was driven back to the residence. The vehicle was then towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced due to coolant intrusion. The dealer informed the contact that the manufacturer had denied coverage of the repair due to the age of the vehicle. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,148.

The contact owns a 2016 Ford Edge. The contact stated that when she placed the vehicle into reverse, the rearview camera displayed a distorted image, compromising the back-over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer. However, no cause for the failure was found. The vehicle was not repaired. The contact stated that failure occurred during the hot weather rather than in the cold months. The manufacturer was not informed of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was parked, there was white smoke coming from the exhaust. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the head gasket on cylinder #3 needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 107,302.

The contact owns a 2016 Ford Edge. The contact stated while driving 20 MPH, the check engine warning light illuminated. A local dealer was contacted. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The manufacturer declined to cover the cost of the repair. The approximate mileage was 52,000.

A recall was performed on 01-17-23 at roughly 54,000miles by Krause Ford Woodstock, GA – Brake lines were replaced. The passenger rear rubber hose has already failed where the hose is crimped at the fitting by the steel hose that comes from the master cylinder. Driver almost crashed due to not being able to stop in a normal distance due to the pedal going to the floor and the brake system failing due to no fluid pressure to the brakes. This was yesterday around [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What happened with your engine? My engine malfunctioned unexpectedly at just 79,000 miles, despite no history of major engine problems. The final diagnosis showed a blown head gasket. Were there any warning signs beforehand? Yes—about two to three weeks before the malfunction, I received multiple cylinder misfire codes and a low coolant warning. I had both issues checked out and believed they were resolved at the time, as the car was running fine afterward. Did the car stop running completely? Yes. After everything seemed okay for a bit, the car suddenly wouldn’t start. We ruled out the battery, as it had already been tested and was functioning correctly. Were there other warning lights or concerns? Yes. Right before a planned trip, my tire pressure light came on. I had it checked and everything looked fine. After about 10 miles, the light turned off, but it began flashing again intermittently, along with the engine light, even after restarting the car multiple times. What was the final outcome? After further inspection, it was confirmed that the root issue was a blown head gasket, which led to the engine failure.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.

I am writing to express my dissatisfaction with the issue of coolant intrusion in my Ford vehicle. Despite maintaining the car regularly and following the manufacturer’s guidelines, I have experienced repeated problems with coolant entering areas where it shouldn’t, which has caused significant engine performance issues and potential long-term damage. As a Ford customer, I expected a higher standard of quality and reliability, especially regarding critical components like the cooling system. I am disappointed that this issue has not been addressed proactively by Ford, and I urge the company to investigate this matter further and offer a resolution to prevent future occurrences for other affected customers.

Engine misfires while driving. Code found P0302. misfire in cylinder 2. cylinder checked by dealer with camera and found to be leaking coolant inside the cylinder. TSB 22-2220 2.0L Ecoboost found. Steps followed, dealer recommeded replacing Engine long block.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The contact stated that there was evidence of coolant loss; however, no visible leak was on the ground. The contact added additional coolant. The vehicle was taken to the local dealer, where it was diagnosed that there was a coolant leak. The vehicle was not repaired. The contact called the manufacturer and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

Tony Betten & Sons Ford, Grand Rapids, MI, replaced a leaking plastic oil pan 03.14.2025, at mileage 61,182. There were no warning lamps or messages and no incidence of damage. We noted continuous oil spots on the garage floor, even after a 01.13.2025 oil and filter change. We were concerned that this oil leakage would compromise engine lubrication, possibly leading to engine failure. We have purchased 3 Edges, the first a 2008 model went over 200,000 miles without oil leakage. We currently own a 2022 Ford Edge ST. It is surprising for an oil pan to spontaneously leak at 60,000 mileage. After our excellent 200,000+ mileage experience with the 2008, we expected similarly spectacular operation from the 2016.

Rear passenger side brake line failure, leaked out brake fluid and brake pedal went to the floor during commute home. No accident.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the vehicle was shaking abnormally. There was no warning light illuminated. The failure persisted, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic. The mechanic discovered coolant intrusion into several cylinders. The vehicle was then diagnosed with a defective long block which had caused the engine failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty or recall. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 89,315.

Flywheel in motor cracked. There was a recall for this that expired in 2024. The crack caused me to not be able to drive the vehicle. Cost of repair is over $3000. I called and filed a claim with Ford and they suggested I file here too.

The contact owns a 2016 Ford Edge. The contact stated while driving 20 MPH, the power steering failed to function as intended. In addition, several unknown messages were displayed on the instrument panel with several unknown warning lights being illuminated. With help from neighbors, the vehicle was taken to the residence. A dealer was not contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure to Ford Recall: 19S26/NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure but denied assistance in covering the cost of the repair. The contact was informed of an unknown recall; however, the VIN was not associated with the recall repair. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Edge. The contact stated there was a loud clunking sound while opening the front driver's side door. The vehicle was taken to the local body shop to be diagnosed, and the contact was informed that the front driver's door interior spot weld had become unsecured, and the door needed to be re-attached and re-welded. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 52,000.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and DTC: P0302 and P0316 were retrieved. Additionally, the contact was informed that there was coolant intrusion in cylinder #2. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 114,094.

The contact owns a 2016 Ford Edge. The contact stated while driving at approximately 35 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 107,000.

Prior to taking delivery of this car (new, March 2017) the selling dealer replaced the tail/back-up light assembly on the tailgate because it had moisture in it. After I had the car for about 3 months the moisture came back and I called the dealer. They said it was a know problem and they would get back to me when they had the part to fix it. They never called me and I forgot about the problem. In October 2024, a neighbor told me my right back-up light was out. A couple of weeks later I went to my mechanic to have the bulb replaced. He told me that both back-up lights were out and they were non-replaceable LEDs. The entire light assembly must be replaced before I can get a state inspection sticker. The list price of the unit from Ford (only available from Ford no aftermarket part made) is $1,257.57. The car only has 48,206 miles on it. I think the LEDs shorted out because of the moisture. I called Ford, they said there was nothing they could do for me. I don't believe I am the only person to have this problem. I think Ford should do something because it is a problem they knew about since day one.

The contact owns a 2016 Ford Edge. The contact stated that the vehicle was consuming an excessive amount of coolant. The contact stated that the check engine warning light was flashing intermittently on the instrument panel. The contact became aware of heavy white smoke coming from the exhaust pipes while starting the vehicle. The vehicle was taken to an independent mechanic where a misfire was detected in cylinder #3. The contact stated that the engine was replaced. The dealer and the manufacturer were notified of the failure and stated that there were no recalls on the VIN related to the failure. The failure mileage was 70,528.

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light remained illuminated, and the vehicle was taken to a local dealer to be diagnosed. The contact was informed that the engine needed to be replaced due to coolant intrusion. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,024.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the vehicle was overheating, prompting the contact to momentarily discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 67,000.

I purchased a 2016 Ford Edge and it has been one problem after another. This particular problem, and the last straw, has to do with coolant leaking from my car. After reading several complaints over a period of years it seems to be the same issue with many owners of the same make and model, a crack in the cylinder or motor (Long Block). I also read that Ford is aware of this problem and nothing has been done towards resolving the situation. This cannot be an ongoing issue. What will it take before a recall is made? After paying for several repairs since purchasing the car, I have exhausted all of my resources and can not afford an engine replacement. Will someone please, please, please, hear our complaints and offer a resolution that will not cost us an arm and a leg as a result of the manufacturer's negligence. I am very disappointed in FORD.

The passenger side rear brake hose is leaking severely, causing soft breaks. Making it very difficult to stop. This happened suddenly and did not experience any issues prior to the hose starting to leak. It will be towed to Ford for inspection and repair. We had no warning lamps or messages prior to the hose leaking.

I have 2 issues. 1. cil comes on randomly i was told by my local parts place it had a code for a fuel cyliniod thing that purges the air as i do not have a gas cap. 2. just started 01/10/2025,

The contact owns a 2016 Ford Edge. The contact stated that while driving on the highway at 45 MPH, the vehicle experienced a loss of automotive power, causing the acceleration to be reduced to 25 MPH, while also causing the vehicle to shake aggressively. The vehicle was driven to the residence and then towed to a local dealer where it was diagnosed that the engine had experienced coolant intrusion and that it would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.

The contact owns a 2016 Ford Edge. The contact stated that while her daughter was driving the vehicle out of a parking lot, the "Power Steering Assist Fault" message displayed on the instrument panel. The driver parked the vehicle, and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the power steering module was faulty and needed to be replaced. The contact referenced NHTSA Campaign Number: 15V250000 (STEERING) as probable cause for failure; however, the VIN was not included. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

The contact owns a 2016 Ford Edge. The contact stated while at a stop sign and depressing the accelerator pedal, the vehicle failed to respond. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a case. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 42,000.

Coolant was leaking into cylinder #1 in the engine. The engine consequently had to be replaced, and a Ford dealer replaced it. Coolant was leaking into the engine because of a design defect in the engine that Ford has known about for a long time. See Ford Technical Service Bulletin 22-2229. The design defect is a safety risk. My vehicle would not pass Pennsylvania’s vehicle safety inspection required annually by Pennsylvania law because of the coolant leaking into the cylinder in the engine due to the design defect. Information about Pennsylvania’s vehicle safety inspections required by Pennsylvania law is at [XXX] . “Pennsylvania requires vehicle safety inspections to ensure that vehicles are maintained for safe operation. Safety Inspections can prevent vehicle failure on the highways and crashes that may result in injuries or death.” Id. Coolant leaking into an engine cylinder(s) could result in engines overheating due to low or no coolant, thereby endangering the safety of passengers, other drivers, and others. Vehicle fires because of engine overheating while the vehicle is parked in a home garage could result in a house fire, thereby endangering the safety and lives of persons in the house and neighbors. Additionally, coolant leaking into an engine cylinder(s) results in excessive smoke/emissions when the vehicle is started, thereby negatively affecting air quality and the safety and health of everyone who breathes the contaminated air. The clouds of smoke produced by co

Head on collison. Air bags did not deploy. Car was totaled.

Steering issues, Suspension issues when reversing, power steering, braking system locking. recalls on other edges but not this vehicle

The oil pan is made of metal and plastic and the plastic warps over time and causes major oil leaks requiring frequent expensive replacement. There are no after market parts, only the plastic. Major oil leaks are hazardous.

The contact owns a 2016 Ford Edge. The contact stated upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed and the dealer retrieved DTC codes: P0301 and P0316. The dealer determined that there was a coolant intrusion in cylinder #1, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 123,749.

The vehicle has coolant intrusion in cylinder 3 due to a bad design with the engine. This can cause the engine to overheat and shutdown or even catch fire. If either of these happen while driving, especially on an interstate, I could be seriously hurt or killed along with others.

The contact owns a 2016 Ford Edge. The contact stated when the vehicle was started, there was smoke coming from the exhaust with the check engine warning light illuminated. Additionally, the contact stated that there was an extreme amount of smoke as if the vehicle was on fire. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 124,500.

The contact owns a 2016 Ford Edge. The contact stated while driving 35 MPH, a message indicating that the engine was overheating was displayed. The contact was able to drive to the destination. The contact stated upon inspecting the coolant reservoir, the coolant reservoir was empty. The contact's husband added coolant to the coolant reservoir; however, the failure recurred the following day. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder #3. The mechanic determined that the engine needed to be replaced, as per TSB Number: 19-2208. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

The contact owns 2016 Ford Edge. The contact stated that while driving at approximately 70 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was fluid intrusion into the cylinders from the radiator fluid, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

Coolant intrusion into engine

I woke up one day and this is what my door looked like and it shattered my window when I rolled it down. this is the front left drivers door

The contact owns a 2016 Ford Edge. The contact stated while the vehicle was parked, the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 101,000.

Started hearing like a water sloshing noise when stopping or accelerating. I took it to the shop and coolant was low no apparent leak of any kind. They put coolant in and within a few weeks I started hearing the water noise again added coolant again and check engine light came on. Code read misfire on cylinder 1. Check engine light would pop on and then go off. Started rough cranking took it to the shop and need a new engine. 57,000 miles on this car. Car had been serviced at or around every 3,000-3,500 miles. Started doing research and this particular engine has been recalled but not in the make and year of my car. I really feel I should not have to pay nearly 6,000 for my engine to be repaired when so many issues with this particular engine I called Ford Service to make appt for recalls and told the Service Dept my issues and she off the start stated I needed a new motor without even seeing the car. How did she already know this? Because the motors have been having issues so this wasn’t the first time they have dealt with this particular engine

The engine lost power, ran rough and smoked really bad while driving in trafic causing me to pull over on a busy highway. The vehicle was diagnosed with a coolant leak into cylinder 3 which is a known problem with the Ecoboost 2.0 engines from 2015 to 2018. The vehicle only has 66,800 miles. Ford has a TSB that suggests replacing the engine if it has that problem but refuses to pay for it.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming out of the exhaust pipe. The message "Service Engine" was displayed. The vehicle was taken to an independent mechanic, where the spark plugs were replaced; however, the failure persisted. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The manufacturer was notified of the failure and related the failure to TSB Number: 19-2346; however, the vehicle was not covered under the TSB. The failure mileage was approximately 69,000.