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2015 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Power Train
Filed Feb 28, 2023MD

The engine runs rough condition, Check Engine Light will illuminate and white exhaust smoke coming out from the tail pipe. It exibits a high consumption of coolant. Possible cause is due to coolant intrusion into the cylinder which triggers a misfire. Driving it into the free is very dangerous if you car will stall in the middle and could cause an accident.

Unknown or Other
Filed Feb 25, 2023MS

While driving forward at various speeds (usually above 35 mph) the backup camera will engage and the transmission indicator will become blank (from "D") - and Wrench warning light came on during most recent events. It has happened about a dozen times sporadically over the past year and lasts for half minute to several minutes. It happens without warning. Dealer at first told me they could not analyze the problem unless they saw it happen. In Oct 22 when car was in shop for 2 other recall repairs, dealer said they would analyze it, charged me $145 with notation: 'checked for codes and found P0709 in continuous memory. PPT instructs to clear codes and test drive. Test drove 5 miles and found concern did not return at this time. Gave est on tr sensor due to suspected intermittent internal fault." I declined paying for repair because this does not seem to be normal wear and tear and I am doing nothing to cause the problem with how I operate the car.

Fuel/Propulsion System
Filed Feb 16, 2023CA

At random times, while driving at freeway speeds, the engine will suddenly start to decelerate and the RPM's will rev high. There is seemingly known "trigger" for this as it happens intermittently and has happened while driving a flat surface at a steady speed or when at a slight incline or decline. Sometimes it doesn't happen at all, sometimes it happens after a couple of hours into a trip, sometimes is happens after 20 minutes on the road. It's quite terrifying because you are unable to accelerate suddenly. At freeway speeds, this is dangerous and can cause an accident if you are unable to get over, out of the way of other drivers. I have noticed that if you can pull over and safely stop, once the car is turned off and back on, it seems to "reset" and will drive correctly for a while before happening again.

Latches/Locks/Linkages › Electronic Lock/Latch Actuator
Filed Feb 11, 2023TX

The 2015 Ford Edge push button start key fob stopped working after replacing the CR2025 battery.. Now nothing works NO LOCK/UNLOCK/REMOTE START

Service Brakes
Filed Feb 3, 2023IN

When approaching a stop light the breaks felt less resistant and would not engage properly. Luckily we had just left home so we turned around and took a different vehicle. When we came back home there was a puddle of break fluid under the rear right tire and the break fluid reservoir was empty. Since there was already a recall in the front break hoses we are concerned there is a fault with the rear break hoses.

Visibility › Glass, Side/Rear
Filed Jan 27, 2023IL

The vehicle was in park, idling. We heard a pop sound and discovered the rear windshield had exploded. There was no one near or around the vehicle. I had heard this was a common issue with the Ford Edge.

Engine
Filed Jan 24, 2023IN

Been mis fire codes and air leak codes. now dealer say coolant get to cyclinders , need new engine. seems there is class action law suit filed for this issue

Power Train › Automatic Transmission
Filed Jan 11, 2023MI

2015 FORD EDGE. CONSUMER WRITES IN REGARD TO THE DEFECTIVE FLEXPLATE. THE CONSUMER REPAIRED THE VEHICLE AT THE OWNERS EXPENSE BUT REQUESTING TO BE REIMBURSED FOR ALL REPAIRS AND ATTORNEY FEES.

Service Brakes
Filed Jan 9, 2023OH

Rear brake lines split while driving no warning just couldn’t stop all the way.

Steering
Filed Jan 5, 2023WI

Car steering HUGH safety issues 12/29/2022 Drove vehicle to store, parked vehicle, returned to vehicle and was not able to turn steering wheel to leave. Light came on for the first time, when starting vehicle indicating a problem. There was no indication of a problem with the steering, prior to the steering failure. This Could have caused a severe accident if this had occurred while driving. Took in in for repair.3100 cost. Noted other recalls on steering for 2015 edge. Mechanic was not able to determine why it failed said it was an internal part failure. Please contact me regarding follow up

Steering › Electric Power Assist System
Filed Dec 29, 2022130,000 milesKY

The contact owns a 2015 Ford Edge. The contact stated that while making left or right turns, the steering wheel started to grind and knock. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the electric power steering system (EPS) failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the recall was previously repaired and to contact the NHTSA Hotline. The failure mileage was approximately 130,000.

Visibility/Wiper
Filed Dec 22, 2022IA

(First incident) Went to replace wiper blades as they were chattering. Lifted driver side arm and wiper blade fell right off without any intervention. (Second incident) Installed Bosch Icon wiper blades as they were supposed to be the best on the market. My wife was driving home at the start of the blizzard 12/21/2022 in Iowa and once again, the driver’s side wiper blade fell off while in use. Extremely dangerous situation for her and everyone else she met on the highway.

Engine
Filed Dec 16, 2022115,000 milesOH

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train) and was informed that the check engine warning light was illuminated. The contact stated that the check engine warning light was not illuminated before the vehicle was taken to the dealer. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.

Steering
Filed Dec 15, 2022KY

Steering gear is failed. Grinding and roaring. Told recall was performed before I purchased the vehicle. Was wondering if there liable to replace the rack and pinion steering system or am I. Told not to drive became it's failing. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Unknown or Other
Filed Dec 8, 2022WV

Car shuts down when driving. Will lose all power and when I pull over and restart, everything is fine until the next episode, which is happening more frequently. No warning lights come on, nothing. Techs cannot find the issue. This is a common problem that is going unresolved on this and other models, and nothing is being done about it. This is a huge safety concern that needs addressed before someone is killed.

Power Train
Filed Dec 5, 2022RI

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Visibility › Glass, Side/Rear
Filed Nov 30, 2022WI

I used the remote start to warm up my car, went outside got in shut my car door and before I could push the break and hit the start button my rear window shattered.

Engine
Filed Nov 28, 202270,000 milesCA

The contact owns a 2015 Ford Edge. The contact stated that upon start of the vehicle, the engine started to sputter with the check engine warning light illuminated. The contact took the vehicle to a dealer where the vehicle was placed on a code reader; the code reader discovered that coolant had leaked into the engine pistons which damaged the engine long block. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

Service Brakes, Hydraulic
Filed Nov 18, 2022199,000 milesOK

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer, where it was diagnosed that both rear brake hoses needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the recall only covered the front brake hoses and declined the replace the rear brake hoses. The failure mileage was approximately 199,000.

Engine
Filed Nov 18, 202280,000 milesIL

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that coolant was leaking into cylinder #1, causing damage to the spark plugs. The mechanic replaced the spark plugs; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the engine misfired due to coolant leaking into cylinder #2, the engine block, and the engine oil, causing damage to the spark plugs again. The vehicle was then taken to the dealer, where it was diagnosed that there was sludge in the engine oil and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

Visibility › Glass, Side/Rear
Filed Nov 14, 2022123,000 milesWI

The contact owns a 2015 Ford Edge. The contact stated that while driving at approximately 58 MPH, the rear windshield shattered without impact. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 123,000.

Engine
Filed Nov 8, 2022NY

Currently my 2015 Ford Edge 2.0 Eco boost has a blown motor. This is due to an issue that Ford currently knows about. However ford has only done a recall on the 1.5 Eco boost. June 9th 2022 Ford put out to dealerships a Technical Service Bulletin stating there is a known issue with the motor. Coolent can leak into the motors causes them to blow, misfire, and potentially catch on fire. I feel that this is a huge safety issue as well as cost to the consumers. I have attached below the TSB from ford stating they know of the issue and the current recall in the 1.5 eco boost motors.

Engine
Filed Nov 4, 202283,000 milesMD

The contact owns a 2015 Ford Edge. The contact stated that after having routine maintenance performed on her vehicle at a dealer, the engine started to rumble. The next day, the check engine warning light illuminated, and the vehicle was taken back to the dealer. The dealer diagnosed the vehicle with engine failure as a result of coolant that had leaked into cylinder #1. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle and that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was 83,000.

Engine
Filed Nov 3, 2022147,410 milesKS

The contact owns a 2015 Ford Edge. The contact stated that the check engine warning light illuminated, and a message of cylinder #2 misfire was displayed. The contact took the vehicle to a certified mechanic who stated that coolant was leaking into the cylinder causing the misfire. The contact was informed that the failure was not covered under the warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 147,410.

Engine
Filed Nov 1, 2022ID

Water pump failed. This has been confirmed by an independent service center. Found this issues as the car leaked entire reseviour of coolant. Fortunately this was found while the car was parked. However the issue makes the car immediate undriveable to prevent further damage and has to be towed. Were it not found while parked, the engine would have completely shut down in motion. Approximately a $2,500 repair as it currenlty sits.

Visibility/Wiper
Filed Oct 28, 2022IN

The windshield shattered, no collision. Just simply shattered. Cooler than ambient temperatures outside, I was using the rear defrost before the damage accrued.

Tires
Filed Oct 24, 2022MA

10511 standard load, cooper tires. notification from my mechanic that new lug nuts are needed as they are swelling, recommend changing at next tire rotation, $10 each per nut

Wheels
Filed Oct 24, 2022MA

9/28/2022 after tire rotation, the mechanic notes "Technician noted lug nuts are swelling. Should replace at next tire rotation. $10.00 per nut plus labor" ALL FOUR TIRES

Engine
Filed Oct 17, 2022TX

My car all of a sudden started making a very loud clanging noise on start up. I took to Ford Dealer in Devine. Service said it sounded like a belt, but no one could actually look at it since they were backed up for 3 weeks. I spoke to [XXX] there. My husband took two different mechanics and they both said fly wheel. We told them to fix. When mechanic got in there to change he said that the flywheel was cracked in 4 places. It has almost ready to completely fall apart. He said that was not normal for a flywheel to do that. After doing some reach we found out that this happened to many Ford Edges (different years) and the short block is the problem. This could have ended very badly if flywheel would have went to pieces while driving. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Power Train
Filed Oct 11, 2022150,000 milesID

The contact owns a 2015 Ford Edge. The contact had received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the parts to do the repair were unavailable. The contact stated that when her daughter started the vehicle and shifted the gear from park(P) to reverse(R), the gear failed to shift. The check engine light was illuminated and the gear was then shifted into the opposite gear that the contact's daughter attempted to shift into. The contact's daughter applied the emergency parking brake and turned off the vehicle due to being inoperable. The vehicle was then towed to a local dealer where it was diagnosed that the shifter bushing needed to be replaced; however, the remedy parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the remedy parts were not yet available and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 150,000.

Engine
Filed Oct 3, 2022PA

I had my engine light come on several months ago. Driving down the highway, my car went from 55 to 20 mph and that’s all the faster I could get it to accelerate.Took to a mechanic and hooked it up to his reader and showed it was an engine misfire. Oil and fluids have been changed on time every year. The car has less than 60,000 miles on it. Lost heat and here there was very low coolant. Replenished the coolant and the next day was gone. Took back to mechanic and there was no external leak. Upon further inspections, it was determined that the coolant is leaking into the engine and only solution is a complete engine replacement. This is a huge safety issue. I am so thankful that I was driving on the highway with no traffic that day or it could have been a lot worse. Please make this issue into an immediate recall for the safety of all us drivers with these vehicles.

Engine and Engine Cooling
Filed Oct 3, 2022134,000 milesMI

The contact owns a 2015 Ford Edge. The contact stated while driving 35-40 MPH, the coolant warning light was illuminated. The contact was able to continue driving. The vehicle was taken to a local Pep Boys Auto Parts and the coolant reservoir was refilled. However, the failure reoccurred while driving with a message was displayed indicating that the engine power was reduced to prevent a failure. The vehicle was taken to the dealer where it was diagnosed that cylinder #3 was misfiring; and the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 134,000.

Latches/Locks/Linkages
Filed Sep 30, 202268,000 milesNC

The contact owns a 2015 Ford Edge. The contact stated that the rear trunk door would intermittently fail to open and on other occasions would not stay closed. The vehicle was taken to the local dealer who inspected the vehicle but no service was performed. After retrieving the vehicle, the contact discovered that the doors on the vehicle could no longer be opened using the key fob or while using the key manually. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 68,000.

Power Train
Filed Sep 23, 202222,000 milesVA

The contact owns a 2015 Ford Edge. The contact stated that the transmission not in park message was displayed. The gear shifter was stuck in the park position and failed to move. Additionally, the battery was inoperable. The contact called the local dealer who suggested that the vehicle be towed in for service. The contact stated that the powertrain was repaired in August 2022. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 22,000.

Service Brakes
Filed Sep 20, 2022139,000 milesWI

The contact owns a 2015 Ford Edge. The contact stated that while depressing the brake pedal, there was a hissing sound coming from the brake pedal. The contact stated that the braking distance was extended. The contact took the vehicle to the dealer who diagnosed that the brake booster failed and needed to be replaced. The contact was informed of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) for which the VIN was included. The contact was informed that the failure was not caused by the recall. The contact was informed that the failure was related to Customer Satisfaction Program 13N02 (Brake Booster) however, the vehicle was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the failure was not related to the recall. The approximate failure mileage was 139,000.

Suspension
Filed Sep 14, 2022MO

Car Shimmy's when hitting a bump or rough pavement. If this happens when road surface is wet or icy I feel car will slide enough to cause accident.

Wheels
Filed Sep 9, 2022WA

Swollen or warped lug nuts.

Power Train › Shift Linkage/Cable/Rod
Filed Aug 31, 2022TX

2015 FORD EDGE. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF HAVING THE VEHICLE TOWED, AS WELL AS THE COST OF REPAIRS.

Power Train
Filed Aug 30, 2022FL

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect for 20V469000. VIN tool confirms parts not available for 22V413000.

Steering
Filed Aug 26, 2022PA

Loss of power steering assist, at lower speeds, when making a turn.

Steering
Filed Aug 26, 202297,000 milesPA

The contact owns a 2015 Ford Edge. The contact stated while making a right turn, the vehicle lost power steering functionality without warning. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 15V250000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 97,000.

Service Brakes
Filed Aug 18, 2022NY

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Aug 18, 202253,000 milesCA

The contact owns a 2015 Ford Edge. The contact stated that after refueling, the vehicle hesitated to start and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved codes P456 and P1540. The mechanic stated that the failure was caused by the purge valve assembly. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

Power Train
Filed Aug 11, 2022CA

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Power Train › Shift Linkage/Cable/Rod
Filed Aug 10, 2022MN

2015 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413.

Power Train › Shift Linkage/Cable/Rod
Filed Aug 3, 2022IL

2015 FORD EDGE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL 22V-413.

Power Train
Filed Aug 2, 2022110,084 milesTX

The contact owns a 2015 Ford Edge. The contact stated while the vehicle was parked, he was unable to shift gear shifter into another gear. The contact notified the tow company and the tow truck driver was able to place the shifter cable back onto the shifter tab. There were no warning lights illuminated. The next day the contact notified the local dealer and was informed that the remedy for NHTSA Campaign Number: 22V413000 (Power Train) would be available in the fourth quarter of 2022. The contact shifted the vehicle to reverse and both ends of the shifter failed. The contact and neighbors pushed the vehicle to the side of the road and then the vehicle was towed to an independent mechanic. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,084.

Service Brakes
Filed Jul 30, 2022NC

I had a sudden loss of brakes. As I applied the brakes for an up coming stop sign the brakes initially engaged and briefly slowed the car as the brake petal continued to the floor. Only after pumping the pedal was I able to completely stop. No warning light was ever displayed. Service was accomplished and it was determined that a right rear brake line had suddenly failed. I believe this to be a serious threat to safety. This vehicle now has 63,166 miles on it and has been garage kept and never exposed to salt or other corrosive material for any length of time. Thank You.

Steering
Filed Jul 29, 202246,000 milesNY

The contact called on behalf of his wife who owns a 2015 Ford Edge. The contact stated while his wife was attempting to reverse the vehicle out of the parking lot, the steering wheel was difficult to turn. The power steering assist warning light was illuminated. The driver shifted into drive(D) and pulled forward to park the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was notified of the failure. The approximate failure mileage was 46,000.

Power Train
Filed Jul 26, 202280,000 milesWI

The contact called on behalf of his wife who owns a 2015 Ford Edge. The contact stated that after his wife had parked and exited the vehicle with the door still opened, the vehicle inadvertently reversed, causing damage to the driver’s side door. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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