Page 36 of 49 · complaints 1,751–1,800 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed Jul 8, 201629,000 milesMN

THE DRIVER DOOR AJAR IS STAYING ON EVEN WHEN THE DOOR IS SHUT AND VERIFIED TO BE SHUT ALL THE WAY. THE BELL CHIMES AND THE INTERIOR LIGHTS STAY ON MAKING DRIVING THE VEHICLE AWKWARD AND HAZARDOUS. THE INDICATOR STAYS ON WHEN THE VEHICLE IS IN MOTION AND STATIONARY. THIS IS LISTED AS A COMMON PROBLEM BUT YET FORD HAS DONE NOTHING ABOUT IT. COST TO REPAIR APPROXIMATELY $400.

Electrical System
Filed Jul 8, 2016WI

MY DOOR AJAR LIGHT WILL NOT GO OFF WHEN I CLOSE THE DOOR. MY CAR DOORS WILL NOT LOCK EVEN MANUALLY WHICH IS A HUGE SAFETY ISSUE. MY BATTERY IS ALSO GOING TO DIE DUE TO THE DOME LIGHT NEVER SHUTTING OFF.

Electrical System
Filed Jul 7, 201640,000 milesWI

DRIVERS AND DRIVER SIDE DOOR SAY A JAR EVEN WITH DOORS CLOSED TIGHTLY.

Unknown or Other
Filed Jul 6, 201612,400 milesNY

I REPEATEDLY GET A DRIVER DOOR AJAR MESSAGE EVEN THOUGH THE DOOR IS CLOSED. THIS CAN OCCUR AS SOON AS I START THE ENGINE OR WHEN THE AUTOMATIC LOCKS TRY TO ENGAGE AS I START TO DRIVE. THERE HAVE BEEN TIMES WHEN IT CAME ON AFTER DRIVING FOR A LONGER PERIOD OF TIME. THE LOCKS DO NOT ENGAGE AND THIS CAUSES THE INTERIOR LIGHTS TO COME ON AND A CHIMING SOUND ALONG WITH A MESSAGE TO PUT THE CAR IN PARK. IT IS A MAJOR DISTRACTION TO DRIVE WITH THE CHIMING WHICH GOES OFF BRIEFLY WHEN BRAKING BUT THEN RIGHT BACK ON WHEN I HIT THE GAS AGAIN. BESIDES THAT IF I'M DRIVING AT NIGHT THE INTERIOR LIGHTS MAKE IT DIFFICULT TO SEE WHERE I'M GOING. IT ALSO MAKES ME FEEL VERY UNEASY DRIVING WITH CHILDREN OR IN AN UNSAFE NEIGHBORHOOD KNOWING THAT I CANNOT KEEP THE DOORS LOCKED. I'VE TRIED CLOSING THE DOOR MULTIPLE TIMES. I USUALLY GIVE UP AFTER 6 OR 7 TRYS. I'VE HAD THE CAR IN FOR SERVICE 4 TIMES FOR THIS PROBLEM. IT SEEMS TO BE FIXED TEMPORARILY BUT AFTER A FEW MONTHS IT STARTS ALL OVER AGAIN. I CAN'T BELIEVE THAT THIS IS NOT A SAFETY HAZARD AND THAT THERE ISN'T A PERMANENT FIX.

Electrical System
Filed Jul 6, 2016NC

THE DRIVER SIDE DOOR AJAR LIGHT REMAINS ON EVEN WHEN THE DOOR IS CLOSED. THE DEALERSHIP NOTIFIED ME OF THE LOCKING SENSOR/ASSEMBLY BEING FAULTY AND THAT I NEED TO HAVE THIS CHANGED BECAUSE THE BATTERY CAN DRAIN. REPAIRS COST ABOUT $400 SINCE I WAS 3,000 MILES BEYOND OF THE WARRANTY.

Structure › Body
Filed Jul 6, 2016CA

THE DRIVER SIDE DOOR LATCH IS DEFECTIVE. THE DOOR IS AJAR LIKE STAYS ON WHEN DOOR IS FULLY CLOSED. INSIDE CABIN AND DOME LIGHTS STAY ON WHICH CREATES A HAZARD AT NIGHT. MORE IMPORTANTLY THE DOORS WILL NOT LOCK WITH THE "DOOR IS AJAR" SIGNAL ON. THIS REALLY CONCERNS ME BECAUSE MY WIFE (WHOSE CAR IT IS) CAN BE SUBJECT TO A POTENTIAL CARJACKING OR ROBBERY. ADDITIONALLY IT POSES A THREAT TO MY GRANDCHILDREN BECAUSE WE CANNOT ENGAGE THE CHILD LOCK SAFETY FEATURE. FORD TOLD ME IF WOULD COST $400 JUST IN LABOR AND NOT INCLUDING PART TO REPAIR. TO KEEP MY BATTERY FROM DRAINING I HAVE HAD TO REMOVE THE OVERHEAD LIGHTS. ANOTHER PERSONAL SAFETY ISSUE. THIS IS UNACCEPTABLE FROM A MAJOR MANUFACTURER. APPARENTLY THIS IS NOT AN ISOLATED PROBLEM. NO ONE SEEMS TO WANT TO CORRECT IT. MY CAR ONLY HAS 42K. WHAT'S TO BE DONE.

Air BagsCrash2 injured
Filed Jul 6, 201649,500 milesIN

IN A CRASH INVOLVING A FRONT END COLLISION WHERE A TRUCK TURNED LEFT STRIKING OUR EDGE IN THE FRONT LEFT, THE AIR BAGS DID NOT DEPLOY. WE WERE TRAVELING ABOUT 25 MPH AND THE OTHER VEHICLE AT ABOUT 15-20 MPH. MY WIFE SUFFERED A FRACTURED LEG AND I BACK ISSUES. THE CRASH WAS SEVERE ENOUGH TO TOTAL THE VEHICLE. IT HAPPENED SO FAST I DID NOT APPLY BRAKES. THE OTHER VEHICLE WAS AN OLDER DODGE DAKOTA PICKUP.

Electrical System
Filed Jul 5, 201645,051 milesOH

DRIVERS DOOR AJAR LIGHT WILL NOT GO OUT. CONSTANT CHIMES WEB PAID $139.55 TO FIX AND IT HAS STARTED TO DO IT AGAIN

Electrical System
Filed Jul 5, 201638,500 milesCO

THE "DOOR AJAR" LIGHT COMES ON ALL OF THE TIME WHICH DOESN'T ALLOW TO LOCK THE DOOR AND KEEPS THE LIGHTS ON WHICH DRAINS THE BATTERY. I HAVE TO TAKE IT TO THE DEALER FOR REPAIR ($500)

Unknown or Other
Filed Jul 3, 201625,000 milesUT

DRIVERS SIDE DOOR LATCH. " DOOR AJAR" DOES NOT GO OFF. CAUSES DOOR LOCKS TO NOT ENGAGE WHEN CAR IS IN MOTION. CHIME RINGS WHENEVER CAR STOPS IN TRAFFIC. YOU CAN RESET WITH ACKNOWLEDGMENT, BUT THE ALARM IMMEDIATELY GOES OFF WHEN CAR STOPS AT A LIGHT OR STOP SIGN. STARTED HAPPENING OFF AND ON, BUT AS TIME WENT ON IT HAPPENED EVERY TIME DRIVING CAR.

Electrical System
Filed Jul 3, 201632,000 milesIL

DRIVER SIDE DOOR AJAR INDICATION WHEN DOOR IS SECURED CLOSED. WHILE CAR IS IN GEAR THE "DOOR AJAR" INDICATION ALONG WITH THE INTERIOR LIGHTING ILLUMINATING. AT TIMES THE INDICATION DOES NOT COME ON UNTIL THE DOOR AUTO LOCK LOCKS DURING DRIVING. THIS IS AN INTERMITTENT PROBLEM BUT NEEDS TO BE ADDRESSED BY THE FORD MANUFACTURER. THE RANDOM FAULTY INDICATION TAKES DRIVER'S FOCUS AND ATTENTION FROM DRIVING TO SOLVE THE PROBLEM.

Service Brakes
Filed Jul 1, 2016GA

BRAKE BOOSTER - THERE IS A KNOWN PROBLEM WITH A DEFECTIVE PART (BRAKE BOOSTER) ON THE FORD EDGE AS IDENTIFIED BY FORD IN THE CUSTOMER SATISFACTION PROGRAM 13N02. DESPITE FORD'S KNOWLEDGE OF THE FAULTY/DEFECTIVE PART, THEY ONLY ISSUED A RECALL FOR VEHICLES BUILT AT THE OAKVILLE ASSEMBLY PLANT. MY CAR BEGAN TO FAIL ABOUT 2 WEEKS AGO AND I TOOK IT TO BE SERVICED. THE TECHNICIAN TOLD ME THERE WAS NOTHING WRONG WITH IT. THE SYMPTOMS WERE ENGINE LIGHT WAS ON AND THE CAR WAS SHUTTING DOWN WHEN STOPPED AT RED LIGHT OR STOP SIGNS. AFTER A WEEK OR SO MY BRAKES GAVE OUT SUDDENLY CAUSING ME TO VEER OFF THE ROAD TO AVOID HITTING A CAR. I TOOK IT BACK TO THE FORD SERVICE AREA AND WAS TOLD THAT THE BRAKE BOOSTER WAS BAD AND THAT WAS CAUSING THE BRAKE FAILURE AND THE ENGINE CUTTING OFF. FORD IS AWARE OF THE DANGEROUS BRAKE FAILURE CAUSED BY THE FAULTY/DEFECTIVE BRAKE BOOSTER, BUT REFUSES TO RECALL ALL VEHICLES THAT ARE HAVING THIS PROBLEM. THIS IS A ROAD HAZARD AND CONSUMER SAFETY ISSUE THAT CAUSES UNSAFE CONDITIONS THAT FORD NEEDS TO ACKNOWLEDGE ON ALL FORD EDGE VEHICLES AND NOT A SELECT FEW.

Electrical System
Filed Jun 30, 201651,200 milesIN

DRIVERS DOOR AJAR WARNING LIGHT COMES ON, UNABLE TO LOCK DOORS WHILE CAR IS IN GEAR. WARNING ALARM SOUNDS TELLING DRIVER TO PUT VEHICLE IN PARK., INTERIOR LIGHTS STAY ON. SAFETY ISSUE WHEN DRIVING CAR SINCE YOU CANNOT LOCK DOORS CHILDREN IN BACK CAN OPEN DOOR.. DEALER REPAIRED AT A COST OF $ 305. THIS SHOULD HAVE HAD A SAFETY RECALL BY FORD

Electrical System
Filed Jun 30, 2016NE

THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED TIGHT.(DRIVERS DOOR) THIS CAUSES WARNING LIGHTS AND SOUNDS FROM DASH DISPLAY. THE DOOR OVERHEAD LIGHTS ALSO COME ON. WHEN STOPPING THE WARNING SYSTEM STATES "SHIFT TO PARK". CONSTANT RINGING AND DISPLAY OF THIS PROBLEM BUT THE DOOR IS NOT AJAR. RESEARCH OF THIS PROBLEM ON THE INTERNET SHOWS A OBVIOUS PROBLEM WITH THESE DOOR SENSORS. THIS IS A SAFETY HAZARD. PLEASE FORCE RECALL! *TR

Electrical System
Filed Jun 29, 201650,000 milesMI

THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED TIGHT.(DRIVERS DOOR) THIS CAUSES WARNING LIGHTS AND SOUNDS FROM DASH DISPLAY. THE DOOR OVERHEAD LIGHTS ALSO COME ON. WHEN STOPPING THE WARNING SYSTEM STATES "SHIFT TO PARK". CONSTANT RINGING AND DISPLAY OF THIS PROBLEM BUT THE DOOR IS NOT AJAR. RESEARCH OF THIS PROBLEM ON THE INTERNET SHOWS A OBVIOUS PROBLEM WITH THESE DOOR SENSORS. THIS IS A SAFETY HAZARD. PLEASE FORCE RECALL!

Electrical System
Filed Jun 29, 201656,734 milesDC

PURCHASED THIS VEHICLE MARCH 29, 2016. LESS THAN 2 MONTHS LATER THE VEHICLE STARTED RANDOMLY STALLING AND GOING INTO LIMP MODE AND I HAD TO PULL OVER ON THE BUSY DC HIGHWAY WITH 2 SMALL CHILDREN IN THE BACK WHICH WAS EXTREMELY DANGEROUS. THE CHECK ENGINE LIGHT AND A WRENCH LIGHT CAME ON BUT IT CUT OFF AFTER A RESTART. AUTO ZONE COULDNT READ THE CODES UNLESS THE CAR WAS MALFUNCTIONING AT THE TIME WHICH HAPPENS RANDOMLY. SINCE THE CAR IS STILL WITHIN THE POWERTRAIN WARRANTY I TOOK IT TO THE FORD DEALERSHIP AND THEY DIAGNOSED IT AS P2111 ELECTRIC THROTTLE BODY FAILURE. THE ADVISOR AGREED THAT THIS HAS BEEN A COMMON PROBLEM IN FORD MODELS AND I READ THAT A CONSUMER SAFETY PROGRAM WAS STARTED FOR OTHER FORD MODELS WITH THE EXACT SAME PROBLEM. THE ADVISOR SAID IT IS NOT COVERED BY THE POWERTRAIN WARRANTY AND SINCE THERE IS NO RECALL FOR THIS PROBLEM WITH FORD EDGES I HAVE TO PAY $800+ DOLLARS TO HAVE IT REPAIRED. THIS IS OUTRAGEOUS. APPARENTLY SOMEONE HAS TO LOSE THEIR LIFE BEFORE FORD ISSUES A RECALL ON THIS KNOWN ISSUE. I HOPE THE NHTSA STEPS IN BEFORE SOMETHING TRAGIC HAPPENS! IVE ATTACHED A PICTURE SHOWING THE LIGHTS ON THE DASH AFTER ABOUT THE 10TH TIME THE CAR STALLED.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 29, 201647,570 milesOH

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 5 MPH, THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,570.

Electrical System
Filed Jun 28, 201654,000 milesIN

THE FAULTY DOOR CLOSED SWITCH AND/OR DESIGN IS INDICATING THE DRIVERS SIDE DOOR IS OPEN WHEN IT IS NOT. THIS ISSUE IS CAUSING ALL THE DOORS TO REMAIN UNLOCKED WHILE DRIVING OR UNLOCK DURING DRIVING IF IT GOES OFF. THIS PROBLEM HAS BEEN ADDRESSED BY THE FORD DEALERSHIP TWICE AND NOW IT IS OUT OF WARRANTY THEY DO NOT WANT TO FIX IT. IT NEEDS TO BE RECALLED.

Electronic Stability Control (esc)
Filed Jun 28, 2016104,000 milesIL

MY REAR DRIVERS SIDE DOOR IS CLOSED AND YET THE DOOR AJAR WARNING STAYS ON THEREFORE MY DOORS DON'T AUTOMATICALLY LOCK WHEN IN MOTION. AND WHEN THE KEY IS PULLED OUT OF THE IGNITION ALL THE INTERIOR LIGHTS AND THE LIGHTS ON MY SIDE MIRRORS STAY ON UNTIL I START THE CAR AGAIN SO THEY STAY ON FOR HOURS AT A TIME, MAKING EVERY BULB VERY HOT AND DRAINING MY BATTERY. I FIGURED THIS WAS JUST MORE WEAR AND TEAR BUT AFTER LOOKING INTO IT IT SEEMS MANY OTHER EDGE OWNERS ARE HAVING THE SAME EXACT ISSUE.

Structure › Body
Filed Jun 27, 2016NC

THE DRIVER SIDE LATCH AND DOOR AJAR SENSOR ARE DEFECTIVE. THE CAR DOES NOT PROPERLY REGISTER THAT THE DOOR IS CLOSED. THIS FORCES THE DOOR AJAR LIGHT AND SOUND TO REPEATEDLY GO OFF. THIS ALSO KEEPS THE DOME LIGHT ON WHEN SHUTTING THE DOOR THUS KILLING THE BATTERY. ALSO, YOU ARE NOT ABLE TO LOCK THE DOORS AND THIS IS A SAFETY ISSUE WITH KIDS AND WITH ITEMS IN THE CAR BEING STOLEN.

Service Brakes
Filed Jun 27, 201654,000 milesAL

I CURRENTLY OWN A 2013 FORD EDGE 2013 THAT IS EXPERIENCING BRAKE FAILURE. DURING BRAKING (WHILE IN MOTION, IN THE CITY, HIGHWAY, INTERSTATE, AND TURNING THE VEHICLE LOSES SIGNIFICANT BREAKING PERFORMANCE. WHEN PRESSING THE BRAKE TO STOP THE VEHICLE THE VEHICLE DOES NOT STOP AT TIMES AND THE BRAKE PEDAL HARDENS AND HISSES DURING BREAKING. THIS BEGAN WEDNESDAY, JUNE 22, 2016. IN REVIEW FORD MOTOR COMPANY HAS A RECALL ON THE BRAKE BOOSTER FOR YEARS 2010-2013. WHEN CONTACTING FORD MOTOR COMPANY AND SPEAKING TO AARON EMPLOYEE NUMBER 62306, HE STATED THAT MY VEHICLE FELL A FEW MONTHS OUTSIDE OF THE COVERED VEHICLES. SPOKE TO JEREMY AT STIVERS FORD DEALERSHIP IN MONTGOMERY, AL. THEY WILL NOT REVIEW THE ISSUE UNLESS I PAY $ 99.95 DIAGNOSTIC TESTING AND THERE IS NO GUARANTEE THAT FORD NOR STIVER WILL RELIEVE THE FINANCIAL BURDEN OF THE REPAIRS NOR SUPPLY A LOANER FOR THE DURATION OF FIXING. AFTER SEVERAL ATTEMPTS TO GET HELP, INCLUDING CONTACTING THE SERVICE MANAGER OF STIVER'S FORD JEFF ANDERSON, THERE HAS BEEN NO URGENT MATTER TO FIX OR HELP WITH GETTING THIS RESOLVED. AS IT STANDS THIS VEHICLE IS SAFETY HAZARD AND IS LOSING ITS BRAKING PERFORMANCE WHICH WILL LEAD TO ROAD HAZARD OF POSSIBLE FATALITY. THIS IS ONLY MEANS OF TRANSPORTATION FOR MY FAMILY OF MYSELF (SINGLE MOTHER AND TWO SMALL CHILDREN).

Electrical System
Filed Jun 27, 201656,000 milesKS

THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED TIGHT.(DRIVERS DOOR) THIS CAUSES WARNING LIGHTS AND SOUNDS FROM DASH DISPLAY. THE DOOR OVERHEAD LIGHTS ALSO COME ON. WHEN STOPPING THE WARNING SYSTEM STATES "SHIFT TO PARK". CONSTANT RINGING AND DISPLAY OF THIS PROBLEM BUT THE DOOR IS NOT AJAR. RESEARCH OF THIS PROBLEM ON THE INTERNET SHOWS A OBVIOUS PROBLEM WITH THESE DOOR SENSORS. THIS IS A SAFETY HAZARD. PLEASE FORCE RECALL!

Electrical System
Filed Jun 27, 201635,000 milesKS

DRIVER DOOR AJAR LIGHT STAYS ON.

Electrical System
Filed Jun 27, 201647,000 milesIA

DOOR AJAR LIGHT WON'T GO OFF WHEN YOU CLOSE THE DOOR. IT'S BEEN TO THE DEALER TWICE AND THEY DON'T DO ANYTHING ABOUT IT. SEEMS LIKE A WIDESPREAD PROBLEM AMONGST ALL FORD EDGE PRODUCTS.

Electronic Stability Control (esc)
Filed Jun 24, 2016FL

MY DRIVER DOOR AJAR ALERT WILL POPUP, OF COURSE THE DOOR IS SHUT, I HAVE TO ON A DAILY BASIS RESHUT THE DOOR TO CLOSE OUT THE ALERT, THIS IS INTERMITTENT, I KNOW THE PROBLEM IS BECOMING WORSE, IT WILL OCCUR DURING THE DRIVE OF THE CAR, THE USUAL STUFF, WHEN THE DOOR IS AJAR, LITES COME ON, THE TONE, DOOR LOCKS WILL NOT LOCK. I KNOW AS WELL THAT SOMETHING IS REALLY GOING ON AS I SHUT THE CAR OFF, GO AND REMOTE LOCK THE CAR, THE CAR HORN BEEPS TWICE, ITS SUPPOSED TO BEEP ONCE AND THEN LOCK, OTHERWISE, THE DOME LITES REMAIN ON FOR OVER 5 MINUTES, AND THE CAR WILL NOT LOCK, WHICH TO ME IS A MAJOR SAFETY HAZARD. YOU CAN NOT LOCK THE MANUALLY EITHER THIS PROBLEM IS SLOWING DRAINING MY BATTERY. TO THE POINT I WILL BE STUCK SOMEWHERE. ANOTHER SAFETY HAZARD.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 24, 201644,000 milesDE

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER SIDE DOOR FAILED TO REMAIN CLOSED AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 08/08/16 *BF THE CONSUMER STATED THE DOOR AJAR LIGHT STAYED ON AND THE DOOR WOULDN'T LOCK. THE ALARM WOULD COME ON AND GO OFF. THE CONSUMER REPLACED THE LOCK. HOWEVER, THE NEW ONE, DID THE SANE THING. UPDATED 08/10/16. *JB

Electrical System
Filed Jun 24, 201630,300 milesTX

DRIVER SIDE "DOOR AJAR" ALERT REMAINS ON WHEN DOOR IS CLOSED. INTERIOR LIGHT REMAINS ON, DRAINING BATTERY. DOORS WILL NOT LOCK WHILE VEHICLE IS MOVING. IF DOORS ARE LOCKED MANUALLY, AUTOMATIC UNLOCK OCCURS IMMEDIATELY.

Electrical System
Filed Jun 23, 201680,000 milesGA

MY 2013 FORD EDGE VEHICLE DOOR AJAR LIGHT CAME ON ABOUT A WEEK AGO. I CAN NOT GET THE DOOR AJAR LIGHT TO SHUT OFF. IT DOES NOT MATTER HOW HARD OR SOFT IS SHUT IT, IT WILL STAY ON. I DRIVE 20 MILES TO WORK EVERYDAY. IT IS A BIG SAFETY HAZARD. WHEN I DO GET IT TO SHUT OFF , WHILE DRIVING IT WILL POP BACK ON.. THEN MY INTERIOR LIGHTS COME AND I HAVE A HARD TIME GETTING THEM OFF. I HAVE 2 KIDS AND THIS IS A BIG SAFETY ISSUE FOR ME. I SEE MULTIPLE COMPLAINTS ABOUT THIS ISSUE BUT NO RECALL. THE LOCKS WILL LOT LOCK WITH THIS LIGHT ON. LIKE I SAID BEFORE I HAVE KIDS AND THIS IS A BIG CONCERN FOR ME.

Unknown or Other
Filed Jun 22, 201655,000 milesTX

MY CAR KEEPS SHUTTING OFF WHILE DRIVING. I SEARCHED ONLINE AND THERE ARE MULTIPLE SITES THAT INDICATE THERE WAS A RECALL ON THE ELECTRIC THROTTLE BODY. FORD SAYS MY VIN IS EXCLUDED FROM THIS WARRANTY. I FEEL THIS NEEDS TO BE LOOKED AT SINCE IT MAY BE AFFECTING A WIDER RANGE THAN PREVIOUSLY DISCOVERED.

Unknown or Other
Filed Jun 21, 2016KY

ELECTRONIC THROTTLE BODY FAILURE RESULTING IN LOSS OF POWER . ENGINE STALLED WHILE IN HEAVY TRAFFIC. DRIVER AND 3 PASSENGERS ENDANGERED WHILE TURNING LEFT ACROSS 2 LANES OF ONCOMING TRAFFIC, VEHICLE STALLS CREATING A DEADLY SITUATION. VEHICLE WAS TOWED TO DEALERSHIP WHERE UPON TESTING THE FAULTY ETB WAS CONFIRMED . FORD WON'T COVER IT. VEHICLE WAS PURCHASED NEW IN DEC. 2012( 35000 MILES ). FORD HAS A PROBLEM WITH ETB'S ON OTHER MODELS AND EXTENDED COVERAGE TO 10 YEARS/ 150000 MILES . WHY IS MY VEHICLE NOT COVERED WITH SUCH A DANGEROUS PART FAILURE?

Latches/Locks/Linkages › Doors › Latch
Filed Jun 20, 201640,000 milesKY

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR LIGHT WAS PERSISTENTLY ILLUMINATED WHEN THE DOORS WERE COMPLETELY SHUT. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Electrical System
Filed Jun 20, 201641,690 milesPA

LESS THAN 24 HOURS AFTER I PURCHASED THIS CERTIFIED USED VEHICLE FROM A FORD DEALER, DRIVER'S DOOR AJAR WARNING APPEARS WHILE VEHICLE IS IN MOTION EVEN THOUGH DOOR IS FIRMLY LATCHED. ALL DOORS INSTANTLY AUTOMATICALLY UNLOCK WHILE DRIVING. DOORS CANNOT BE RE-LOCKED BECAUSE THEY IMMEDIATELY UNLOCK AGAIN. THIS REPRESENTS AN ACCIDENT HAZARD BECAUSE IT ALLOWS OCCUPANTS TO POTENTIALLY BE THROWN FROM THE VEHICLE IN THE EVENT OF A COLLISION. THIS CONDITION IS APPARENTLY DUE TO A FAULTY DOOR LATCH SWITCH AND IS WELL DOCUMENTED BY HUNDREDS OF COMPLAINTS ON THE INTERNET.

Electrical System
Filed Jun 19, 2016LA

DRIVER SIDE DOOR AJAR ISSUE- WHEN THE DOOR IS CLOSED THE DOOR AJAR LIGHT WILL COME ON WHILE DRIVING OR WHILE PARKED. THE INTERIOR LIGHTS WILL STAY ON EVEN WHILE DRIVING AT NIGHT. THE DOOR LOCKS WILL ALSO NOT STAY LOCKED. THIS WILL HAPPEN WHETHER DRIVING ON THE HIGHWAY OR IN THE CITY. EVERY TIME YOU DRIVE THE CAR THIS WILL HAPPEN. WHEN THE CAR IS TURNED OFF AND PARKED THE INTERIOR LIGHTS WILL STAY ON. I HAVE TO OPEN AND CLOSE THE DOOR SEVERAL TIMES IN ORDER FOR THE LIGHTS TO FINALLY SHUT OFF.

Electrical System
Filed Jun 19, 2016NJ

DOOR AJAR WARNING ON DASH- INTERIOR LIGHT STAYS ON-DOORS WON'T LOCK

Structure › Body
Filed Jun 17, 2016AL

DRIVER DOOR AJAR ALWAYS ON, SOMETIMES DOORS WANT LOCK WITH DOOR AJAR, MAKES CAR UNSAFE INSIDE LIGHTS STAY ON, UNSAFE. ENGINE LIGHT ON, HAS CAME ON TWICE WHILE DRIVING ON HIGHWAY, FIRST CODE CHECK EVAP EMISSION SYSTEM.

Electrical System
Filed Jun 16, 201649,500 milesMN

DOOR AJAR LIGHT STAYS ON WHEN DOOR IS FULLY CLOSED. THIS IS A KNOWN ISSUE BY FORD THEY EVEN HAVE A TECHNICAL BULLETIN ON THE ISSUE. MANY DISCUSSION ON LINE EXIST ABOUT THE SAME CONDITION. THESE ARE NOT OLD VEHICLES. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. 1. INTERIOR LIGHTS CAN COME ON DUE TO THIS ISSUE AT ANY TIME CAUSING A BLINDING ISSUE WHILE DRIVING AT NIGHT. 2. UNABLE TO LOCK DOORS WHILE IN VEHICLE. 3. UNABLE TO KNOW IF THE DOOR IS REALLY CLOSED PROPERLY. 4. THREE WARNINGS CONTINUE TO POP UP CONTINUALLY WHILE DRIVING THAT ENGINE IS ON, SHIFT TO PARK AND DOOR AJAR. PLEASE REQUEST THAT FORD DOES THE RIGHT THING FOR SAFETY AND RECALLS THIS DEFECTIVE PART.

Electrical System
Filed Jun 15, 2016TX

THE DRIVER SIDE DOOR SHOWS IT IS AJAR WHEN THE DOOR IS CLOSED. THIS WILL NOT ALLOW THE DOORS TO BE LOCKED WHILE DRIVING. ALSO THE INTERIOR LIGHTS WILL NOT TURN OFF. THIS A MAJOR SAFETY HAZARD BOTH DURING THE DAY AND NIGHT. READING ONLINE A NUMBER OF COMPLAINTS HAVE BEEN MADE DATING BACK TO THE 2011 MODELS. HTTP://M.CARCOMPLAINTS.COM/FORD/EDGE/2013/ACCESSORIES-INTERIOR/DOOR_AJAR_LIGHT_ON.SHTML THERE DOZENS OF POSTS ONLINE REGARDING THIS SAME PROBLEM BUT YET NO RECALL TO DATE

Structure › Body › Door
Filed Jun 15, 201655,000 milesNY

TL* THE CONTACT OWNS A 2013 FORD EDGE. IMMEDIATELY AFTER STARTING THE VEHICLE WITH ALL THE DOORS CLOSED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REPLACED SWITCH NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Electrical System
Filed Jun 15, 201641,000 milesFL

WHILE I WAS DRIVING MY VEHICLE, I COMPLETELY LOST POWER. MY CAR WAS DRIVING ON ITS OWN, ABOUT 2MPH ON THE ROAD, WHILE EVERYONE ELSE WAS DRIVING 45MPH. THIS HAPPENED SUDDENLY, AND MY CAR WAS NOT ABLE TO STOP WHEN I WAS AT A RED LIGHT. THIS WAS AN EXTREMELY SCARY SITUATION BECAUSE WHILE I WAS DRIVING, MY CAR SUDDENLY STOPPED. THE CARS AROUND ME COULD HAVE EASILY COLLIDED WITH MINE, ESPECIALLY WHEN MY CAR WAS NOT ABLE TO STOP UNTIL I WAS ABLE TO GET OFF THE ROAD AND PUT IT IN PARK. WHILE MY CAR WAS IN PARK, IT WAS SHAKING. I HAD TO GET MY CAR TOWED TO A DEALERSHIP WHERE THEY PROCEEDED TO TELL ME THAT I HAVE A THROTTLE BODY PROBLEM. THIS IS SOMETHING I NEVER HEARD OF. BUT TO KNOW THAT AT ANY TIME, MY CAR CAN RANDOMLY STOP ON ITS OWN IS SCARY. I WAS TOLD THAT FORD IS AWARE OF THIS PROBLEM, BUT IT HAS NOT BEEN RECALLED. FORD HAS A DUTY TO MAKE SURE THAT ITS PRODUCT IS SAFE FOR THE ORDINARY CONSUMER. A BREACH OF THAT DUTY IS PUTTING AN UNSAFE PRODUCT OUT THERE, AWARE OF THE PROBLEM, AND NOT TAKING REMEDIAL MEASURES. SOMEONE CAN LOSE THEIR LIFE BY A CAR COMPLETELY LOSING POWER ON THE ROAD, AND THAT LIFE COULD HAVE BEEN MINE. SOMETHING NEEDS TO BE DONE TO FIX THE PROBLEM THAT FORD IS CLEARLY AWARE OF.

Interior Lighting
Filed Jun 13, 201644,000 milesKS

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLES DOOR AJAR INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE INTERIOR LIGHTS WOULD ALSO ILLUMINATE WHEN THE VEHICLE WAS PARKED AND TURNED OFF, AS IF THERE WAS A DOOR AJAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Electrical System
Filed Jun 13, 201660,000 milesCO

DRIVER DOOR AJAR SWITCH GOES BAD. WITH EXTENDED WARRANTY FORD WANTS $450.00 TO REPAIR. THE PART IS $38.00 ON LINE. THERE ARE TONS OF COMPLAINTS ON LINE FOR THIS SAME ISSUE.

Unknown or Other
Filed Jun 13, 201655,000 milesND

DOOR AJAR WARNING WHEN THE DOOR IS CLOSED. SAME SYMPTOMS AS EVERYONE ELSE. HOW MANY COMPLAINTS WILL IT TAKE TO GET A RECALL?

Engine
Filed Jun 13, 201643,000 milesCA

VEHICLE WAS DRIVING STRAIGHT AT APPROXIMATELY 50 MPH. YELLOW WRENCH ICON CAME ON, AND ENGINE POWER WAS LOST. COASTED OUT OF TRAFFIC AND INTO PARKING LOT. TURNED CAR OFF AND BACK ON, AND VEHICLE RAN NORMALLY WITH NO ERROR LIGHTS. TURNED CAR OFF AND BACK ON AND DROVE APPROXIMATELY 15 MILES WITH NO RECURRENCE. DUE TO THE SAFETY CONCERNS OF HAVING THE ENGINE STALL AGAIN AT HIGHWAY SPEEDS OR WITH CHILDREN IN THE CAR, TOOK CAR TO DEALERSHIP. DEALERSHIP STATED NO ERROR CODES WERE STORED, AND RECOMMENDS REPLACING THROTTLE BODY FOR $700+ BASED ON THEIR HISTORY WITH SIMILAR SITUATIONS.

Fuel/Propulsion System
Filed Jun 13, 201663,300 milesFL

WHILE THE VEHICLE WAS IN MOTION, DRIVING DOWN A STATE HIGHWAY, IT STOPPED RESPONDING TO PRESSURE ON THE ACCELERATOR.A LIGHT ON THE DASH ADVISED ME TO CHECK THE MANUAL. I HAD TO PULL OFF THE ROAD, TURN OFF THE ENGINE, THEN RESTART IT, WHICH RESET THE THROTTLE AN ALLOWED ME TO CONTINUE HOME. THIS PROCESS WAS REPEATED THREE TIMES ON THE INTERSTATE ON MY WAY TO WORK. I HAD THE SAME PROBLEM IN JANUARY, WHEN THE DEALERSHIP COULDN'T FIND THE PROBLEM, AND SENT ME HOME IN A FAULTY VEHICLE, ONLY TO HAVE IT DELIVERED TO THEM VIA TOW TRUCK A DAY LATER, RESULTING IN THEM REPLACING THE THROTTLE BODY. FIVE MONTHS LATER, I HAVE THE SAME PROBLEM, BUT THE CAR IS OUT OF WARRANTY, SO THEY WONT REPLACE IT. THEY DO, HOWEVER WANT TO CHARGE ME A $120 DIAGNOSTIC FEE, AFTER I TOLD THEM EXACTLY WHAT THE PROBLEM WAS. THIS HAS PUT MY LIFE IN DANGER A TOTAL OF SIX TIMES, TO DATE. IT IS A KNOWN PROBLEM. THERE SHOULD BE A RECALL.

Electronic Stability Control (esc)
Filed Jun 13, 2016LA

THE DRIVER SIDE DOOR ADJAR WARNING LIGHT STAYS ON. CLOSING THE DOOR MULTIPLE TIMES DOES NOT FIX THE ISSUE. DOORS WILL NOT LOCK WHEN WARNING LIGHT IS ON. THIS IS A HAZARD FOR PARENTS WITH SMALL CHILDREN.

Unknown or Other
Filed Jun 10, 201633,000 milesFL

VEHICLE DOOR SHOWS OPEN ALL THE TIME AND COMES ON DURING DRIVING DOWN THE ROAD, THIS WILL LIGHT THE DOME LIGHTS IN THE CAR AT NIGHT AND MAKES IT HARD TO SEE, VERY UNSAFE. ALSO CAR WILL NOT LOCK WHEN DOOR LATCH STICKS OR WHATEVER IT IS DOING. FLASHES ERROR WHEN CAR IS MOVING TO SHIFT TO PARK.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 8, 201660,000 milesKY

TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER CLOSING THE DRIVER'S DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE DOOR WAS NOT CLOSED. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Jun 8, 201654,450 milesFL

WHILE TRAVELING AT HIGHWAY SPEEDS VEHICLE SUDDENLY LOSS POWER TO TRANSMISSION AND ENGINE AND ENDED UP GOING 1 MPH. COULD NOT ACCELERATE AND BARELY MISSED BEING STRUCK BY OTHER VEHICLES. "WRENCH" WARNING INDICATOR CAME ON AND I PULLED MY AUTO OVER TO SIDE OF ROADWAY. TURNED THE IGNITION OFF, WAITED 1 MINUTE AND RESTARTED AND THE AUTO WAS NORMAL AGAIN. DAY LATER PULLING OUT INTO TRAFFIC SAME EPISODE AGAIN JUST BARLEY AVOIDING A COLLISION AGAIN. DEALERSHIP ADVISES FAULTY ELECTRIC THROTTLE BODY DEFECTIVE. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE RESOLVED IMMEDIATELY BEFORE THIS RESULTS IN A FATALITY. I HAD TWO SEPARATE INCIDENTS THAT COULD HAVE RESULTED IN A FATALITY. WHEN THE VEHICLE GOES LIMP YOU ARE POWERLESS TO DO ANYTHING IF YOUR LUCKY TO GET TO THE SIDE OF THE ROAD WITHOUT GETTING HIT FROM THE REAR OR T-BONED.

Power Train
Filed Jun 8, 201644,120 milesFL

I WAS DRIVING AT 50 MPH DOWN A STATE ROAD AND THE CAR STALLED WITH NO WARNING. THERE WAS NO PLACE FOR ME TO PULL OVER AS THERE IS NO BREAKDOWN LANES AND CAR DID NOT HAVE ENOUGH POWER TO GO OVER CURB. CAR WAS TOWED TO THE NEAREST FORD DEALERSHIP WHERE I WAS TOLD IT IS THE TROTTLE BODY. THE PART IS ON NATIONAL BACKORDER AND WAS TOLD THEY HAVE NO IDEA WHEN THE PART WILL BE AVALIABLE. THIS CAR HAS 44120 MILES. THIS COULD HAVE BEEN A VERY BAD SITUATION IF THE TOW COMPANY I CALLED WAS NOT 4 MILES AWAY AND HURRY TO MY RESCUE KNOWING THAT I WAS ON A VERY FAST ROAD AND COULD NOT GET OUT OF ROAD TO SAFETY.

Unknown or Other
Filed Jun 8, 201631,000 milesIL

DOOR AJAR WARNING ON DRIVER SIDE DOOR CAUSES DOME LIGHT TO STAY ON. SLAMMING THE DOOR WILL SOMETIMES MAKE THE LIGHT GO AWAY. BUT USUALLY HAVE TO DRIVE WITH DOME LIGHT ON AND WARNING MESSAGE BEEPING AND FLASHING EVERY TIME I STOP.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Edge → · Every Edge year → · How the figures are calculated →