Page 28 of 49 · complaints 1,351–1,400 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed Apr 2, 201750,000 milesAR

DOOR AJAR LIGHT STAYS ON

Electronic Stability Control (esc)
Filed Apr 1, 2017110 milesMI

ISSUE OCCURRED TWICE IN MY CAR WITHIN A MONTH. 1ST ONE, I WAS DRIVING ON HIGHWAY WITH MY FAMILY IN SPEED OF AROUND 60 MILE/HOURS DUE TO TRAFFIC, ALL OFF SUDDEN A MESSAGE POOPED UP ON MY SCREEN TO PARK THE CAR. AS I WAS DRIVING INNER LANE SO COULD NOT PARK ON SHOULDER SIDE BUT PARKED INNER SIDE WHICH WAS VERY DANGEROUS. CAR LOST POWER AND DID NOT START BUT HEATER WAS ON WITH HIGH HEAT AND FAN. ALL LIGHTS WERE OFF COULD NOT SWITCH ON EMERGENCY LIGHTS. I TOWED MY CAR TO LOCAL SHOP IN THAT TOWN TO FIND THE ISSUE BUT THEY COULD NOT FIND ANYTHING. THEY COULD MANAGE TO SHUT OFF THE HEATER AND NEXT DAY IT WORKED BUT THEY ASKED ME TO TAKE TO FORD DEALER SHOP. I TOOK THE CAR TO FORD DEALER SHOP IN MY TOWN BUT THEY ALSO DID NOT FIND ANY ISSUE AND ASSURE THAT ISSUE WILL NOT HAPPEN AGAIN AND SAFE TO DRIVE. WHICH WAS STRANGE TO ME THAT WITHOUT KNOWING THE ACTUAL REASON HOW THEY CAN BE SO SURE THAT THIS CAR IS SAFE TO DRIVE AGAIN. 2ND INCIDENT WAS IN LOCAL STREET WHEN MY WIFE WAS REVERSING THE CAR FROM THE DRIVEWAY THEN STARING SUDDENLY LOCKED AND CAR GOT SHUT OFF. AS CAR WAS MIDDLE OF THE ROAD WITH BABY SO FEW PEOPLE CAME TO HELP AND PUSH THE CAR BACK INTO THE DRIVEWAY. MY WIFE TRIED TO START AGAIN AND CAR GOT STARTED. WE TOOK THE CAR TO FORD DEALER SHOP AGAIN AND AGAIN THEY DID NOT FIND ANY ISSUE. FORD GAVE US CAR BACK AND MAKE SURE THAT THIS CAR IS SAFE TO DRIVE.

Electronic Stability Control (esc)
Filed Apr 1, 201759,000 milesMI

INCIDENT WAS IN LOCAL STREET WHEN MY WIFE WAS REVERSING THE CAR FROM THE DRIVEWAY THEN STARING SUDDENLY LOCKED AND CAR GOT SHUT OFF. AS CAR WAS MIDDLE OF THE ROAD WITH BABY SO FEW PEOPLE CAME TO HELP AND PUSH THE CAR BACK INTO THE DRIVEWAY. MY WIFE TRIED TO START AGAIN AND CAR GOT STARTED. WE TOOK THE CAR TO FORD DEALER SHOP AGAIN AND AGAIN THEY DID NOT FIND ANY ISSUE. FORD GAVE US CAR BACK AND MAKE SURE THAT THIS CAR IS SAFE TO DRIVE.

Electrical System
Filed Apr 1, 201756,000 milesWI

DRIVER'S-SIDE DOOR CONSTANTLY SAYS "DOOR AJAR." LIGHT ON DASH DOES NOT GO OUT. IN-CAR ALARM CONSTANTLY DINGING, SAYING THE DOOR IS OPEN, WHEN IT IS CLEARLY LATCHED. AUTOMATIC DOOR LOCKS DO NOT WORK. CANNOT USE KEYLESS ENTRY BECAUSE THE CAR BELIEVES THE DOOR IS OPEN.

Electrical System
Filed Apr 1, 201743,000 milesMN

THE LATCH CAUSED A PROBLEM SO THE VEHICLE KEPT GIVING ME A "DOOR AJAR" WARNING. SINCE IT THOUGHT THE DOOR WAS AJAR, THE INTERIOR LIGHTS WOULD NOT GO OFF, EVENTUALLY CAUSING A DEAD BATTERY. THIS WAS A PROBLEM DRIVING AT NIGHT SINCE THE INTERIOR LIGHTS WERE ON CONTINUALLY CAUSING IT DIFFICULT TO SEE. IT ALSO WAS A PROBLEM FOR ME, AS A WOMAN I DIDN'T FEEL I COULD USE MY CAR FOR ACTIVITIES, ESPECIALLY IN THE EVENING, IF I HAD TO WORRY ABOUT COMING OUT TO A VEHICLE WITH A DEAD BATTERY AND NO HELP AVAILABLE. I HAD THIS REPAIR THROUGH MY LOCAL SHOP, SO I COULD TRUST USING MY CAR. THE COST OF THE REPAIRS WAS $392 WHICH WAS NOT COVERED BY WARRANTY. THERE HAVE BEEN RECALLS ON MOST OF THE FORD MODELS FOR THIS YEAR, BUT NOT THE EDGE. SAME PROBLEM...WHY AREN'T WE GETTING THE REPAIRS NEEDED AT NOT COST.

Electrical System
Filed Mar 31, 201722,000 milesSC

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE CONTACT CLOSED THE VEHICLE'S DOOR, THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE SHIFT TO PARK WARNING INDICATOR ILLUMINATED AND WHEN THE BRAKE PEDAL WAS RELEASED, THE INDICATOR DIMMED. THE FAILURES RECURRED EACH TIME THE VEHICLE WAS DRIVEN. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND DRAINED THE VEHICLE'S BATTERY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Electrical System
Filed Mar 30, 201728,000 milesCA

I HAD TO REPLACE DRIVER DOOR LATCH DUE TO ISSUES WITH DRIVER DOOR AJAR WARNING CONSTANTLY COMING ON WHEN DOOR WAS CLOSED WHILE PARKED OR MOVING ALSO CREATING PROBLEMS WITH DOME LIGHT, DOOR LOCKS AND ENTRY PAD. AFTER RESEARCHING THIS ISSUE IT SEEMED TO BE PRETTY COMMON AMONG OTHER FORD EDGE OWNERS WHICH CONFIRMED MY DECISION TO REPLACE THE DRIVER'S SIDE DOOR LATCH. VEHICLE HAS ONLY 28,000 MILES.

Electrical System
Filed Mar 30, 2017100,000 milesNJ

DOOR AJAR LIGHT FOR DRIVER SIDE DOOR COMES ON INSPITE OF BANGING DOOR LOCKED AND DOES NOT GO AWAY AFTER SEVERAL TIME CLOSING HARD. CHECKED DOOR IS LOCKED AND LIGHT IS FALSE. SENSOR DOES NOT WORK PROPERLY. SOMETIME THIS COME ON WHEN VEHICLE IN MOTION ON THE STREET. THIS WAS REPAIRED BY FORD DEALER IN TURNERSVILLE NJ 1.5 YEARS BACK WHEN VEHICLE WAS IN WARRANTY.

Structure › Body
Filed Mar 30, 201743,374 milesPA

I HAVE HAD AN ISSUE WITH DRIVER SIDE DOOR LATCH TWICE. TAKEN TO DEALERSHIP FOR REPAIR. JUNE 2015 AND FEBRUARY 2016

Unknown or Other
Filed Mar 29, 201760,000 milesMI

I HAVE A DOOR AJAR ISSUE WITH MY 2013 FORD EDGE. THE LIGHT WILL NOT GO OFF WITHOUT SLAMMING MY DOOR.

Latches/Locks/Linkages › Doors › Latch
Filed Mar 29, 2017112,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 75 MPH, ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED AND THE DRIVER SIDE WAS AJAR. THE CONTACT HAD TO USE EXCESSIVE FORCE IN ORDER TO SECURE THE REAR PASSENGER DOOR AND PREVENT THE DOME LIGHTS FROM ILLUMINATING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE REAR PASSENGER DOOR LATCH WAS PREVIOUSLY REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Service Brakes
Filed Mar 29, 201776,000 milesFL

AT APPROXIMATELY 76,000 MILES, MY 2013 FORD EDGE'S BRAKES FAILED. I WAS ON THE INTERSTATE WHEN I HIT THE BRAKES. THE BRAKES WERE HARD TO PRESS & THE VEHICLE DID NOT SLOW DOWN. I PRESSED DOWN HARDER & CAME TO A VERY HARD & SUDDEN STOP. THANKFULLY THERE WAS NO ONE FOLLOWING & I WAS ABLE TO AVOID AN ACCIDENT. I SLOWED & WITHIN A COUPLE OF SECONDS BRAKES BECAME RESPONSIVE AGAIN. I NEEDED TO GET HOME SO I DROVE AS SLOW AS POSSIBLE STAYING AWAY FROM OTHER CARS, HOWEVER BRAKES WORKED WITHOUT ISSUES. APPROACHING HOME THERE WERE MULTIPLE STOP SIGNS & AGAIN THE BRAKES LOCKED & THE CAR DID NOT STOP. I ALSO HEARD A LOUD WHISTLING NOISE IN THE CAR. I TOOK THE CAR TO THE DEALER & EVEN THOUGH THE DEALER SAYS THEY KNOW BRAKES ARE FAILING IN THE 2010-2013 FORD EDGES, THERE IS NO RECALL, ONLY A CUSTOMER SERVICE PROGRAM THAT DOES NOT APPLY TO MY VIN. THIS PROGRAM NUMBER IS 13N02 AND EXTENDS THE COVERAGE OUT TO 150K MILES ON SELECTED VEHICLE'S. I CONTACTED FORD @ 1-866-436-7332 TO EXPRESS MY PROBLEM & CONCERN. I SPOKE TO 4 DIFFERENT REPRESENTATIVES THAT ALL RECITED THE SAME SCRIPT. THE SCRIPT BASICALLY SAID SORRY YOUR CAR IS EXPERIENCING A PROBLEM AND TO HAVE A CERTIFIED FORD DEALERSHIP FIX IT AT MY COST. APPARENTLY SOMEONE DECIDED THAT THE EXPENSE OF THE ESTIMATED NUMBER OF PEOPLE THEY PUT AT RISK OF DEATH OR INJURY IS STILL LESS THAN WHAT IT WOULD COST THEM TO FIX THEIR FAULTY BRAKES. HERE IS THE KICKER, I BOUGHT THIS CAR CERTIFIED PRE OWNED IN EARLY 2016. HOW WAS FORD OF PORT RICHEY, ABLE TO

Unknown or Other
Filed Mar 29, 2017PA

MY DOOR AJAR LIGHT STAYS ON WHEN MY DOOR IS SHUT AND I HAD A DEAD BATTERY 2 TIMES

Power Train
Filed Mar 28, 201735,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO DISPLAY THE PARK LIGHT WHEN THE CONTACT PLACED THE GEAR INTO PARK. THE CONTACT SPOKE WITH A REPRESENTATIVE AT THE DEALER AND WAS INFORMED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 08/08/17*LJ

Electrical System
Filed Mar 28, 201753,000 milesTX

THE DOOR AJAR SENSOR IS MALFUNCTIONING ON BOTH THE DRIVER DOOR AND DRIVER SIDE PASSENGER DOOR. IT IS SO BAD ON THE PASSENGER DOOR THAT I DO NOT EVEN USE IT ANY MORE BECAUSE IT IS SO HARD TO GET THE LIGHT TO GO OFF, SINCE IT STAYS ON EVEN THOUGH THE DOOR IS CLOSED. THE DRIVER DOOR IS ALSO EXTREMELY HARD TO GET THE SENSOR TO GO OFF, EVEN AFTER OPENING AND CLOSING THE DOOR MANY TIMES. I HAVE ALSO TRIED FLIPPING THE LOCK SWITCH OPEN AND CLOSED IN AN EFFORT TO GET THE SENSOR WORKING RIGHT SO THE LIGHT WILL GO OFF. MANY TIMES I AM DRIVING WITH THE INSIDE DOME LIGHTS ON. THERE HAVE ALSO BEEN TIMES WHEN THE LIGHT COMES ON WHILE I AM DRIVING. I HAVE TRIED EVERYTHING I HAVE GOOGLED FROM COMPRESSED AIR TO WD40 TO ELECTRICAL PARTS CLEANER, BUT THE FIX IS ONLY TEMPORARY. I AM ALMOST TO THE POINT OF CUTTING THE WIRE TO THE SENSOR SO THE DOOR AJAR ALARM AND LIGHT WILL GO OFF, BUT THEN THAT DEFEATS THE PURPOSE OF THE SENSOR IN CASE THE DOOR WAS ACTUALLY AJAR. I HAVE SEEN THIS AS AN ISSUE SINCE 2011 AND I CANNOT BELIEVE IT HAS TAKEN FORD THIS LONG TO FIX THE PROBLEM. MY BROTHER-IN-LAW HAS AN EXPLORER WITH THE SAME LATCH/SWITCH AND HAS THE SAME PROBLEM.

Electrical System
Filed Mar 27, 2017NJ

DRIVER DOOR NOT LOCKING, DOOR MUST BE OPENED AND RE CLOSED SEVERAL TIMES. IF NOT ENGAGED, INTERIOR LIGHTS STAY ON DRAINING BATTERY AND CAR REMAINS UNSECURED AND PRONE TO THEFT. ALSO SOMETIMES WHILE DRIVING THE UNLOCKED INDICATOR LIGHTS UP AND SOUNDS AND NOT SURE IF DOOR HAS TRULY UNLATCHED.

Electrical System
Filed Mar 27, 2017TX

DOOR AJAR SENSOR MALFUNCTION. WHEN DOOR IS CLOSED THE ALARM WARNING KEEPS GOING OFF AND INSIDE LIGHTS STAY ON.

Structure › Body
Filed Mar 25, 2017NE

DOOR AJAR WARNING LIGHTS UP, DOME LIGHTS REMAIN ON AND DOORS WILL NOT AUTOMATICALLY LOCK EVEN WHEN DOOR IS SHUT. WARNING DOES NOT GO OFF SO YOU HAVE TO DRIVE WITH THE DOME LIGHT ON FOR A WHILE AND WHEN YOU PARK YOUR CAR THESE STAY ON AND IT CAN DRAIN YOUR BATTERY STRANDING YOU. THIS IS AN ONGOING EVERYDAY PROBLEM.

Structure › Body
Filed Mar 24, 2017MO

DOOR AJAR LIGHT WON'T GO OUT.

Unknown or Other
Filed Mar 24, 201751,000 milesKY

DOOR AJAR LIGHT COMES ON EVEN WHEN ALL DOORS ARE CLOSED. LIGHT WILL COME ON WHEN DRIVING, DOME LIGHTS COME ON AND DURING NIGHT DRIVING THIS IS VERY DANGEROUS AND BLINDING. THIS WILL DRAIN THE BATTERY, NOT TO MENTION THE OUTRAGEOUS COST TO GET THIS "FIXED" AT A FORD DEALERSHIP. THIS HAS HAPPENED MULTIPLE TIMES SINCE I BOUGHT THE CARD USED FROM A FORD DEALER ONE YEAR AGO.

Electrical System
Filed Mar 24, 201765,000 milesFL

I HAVE HAD A RE-OCCURRING DOOR AJAR ISSUE WITH MY FORD EDGE EVER SINCE I PURCHASED IT. OVER TIME, THE DOOR AJAR LIGHTS COME ON AND OFF EVEN AS ALL THE DOOR ARE CLOSED. HAVE HAD THE ISSUE LOOKES AT BY FORD DEALERSHIP, BUT THEY CHARGE A SUBSTANTIAL AMOUNT TO REPAIR IT. WITHIN THE PAST WEEK, THE DOOR AJAR ISSUE IS NOW CAUSING THE INTERIOR LIGHTS TO REMAIN ON. I DID NOT USE MY CAR OVER THE WEEKEND, AND NOTICED 3 DAYS LATER THAT MY INTERIOR LIGHTS HAD BEEN ON FOR A WHILE. THE LIGHTS WERE EXTREMELY HOT, THAT ONE OF THEM WAS SMOKING. THE LIGHTS NOW WILL NOT TURN OFF BECAUSE OF HE DOOR AJAR ISSUE. WHEN I OPEN AND CLOSE THE DOOR OVER AND OVER AGAIN, THE DOOR AJAR ISSUE GOES AWAY AND THEN THE LIGHTS GO OFF. THIS IS A SAFETY ISSUE DUE ONE OF THE LIGHTS SMOKING. IN ADDITION, TOUCHING THE LIGHTS AFTER BEING ON FOR DAYS, COULD HAVE CAUSE BURNS ON THE SKIN.

Electrical System
Filed Mar 24, 201760,000 milesIL

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST INTO A PARKING LOT AND TURNED OFF THE ENGINE. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed Mar 24, 201719,000 milesKS

DOOR AJAR LIGHT AND WARNING COME ON WITH DOOR CLOSED. OPENING AND CLOSING DOOR ALLEVIATES THE PROBLEM AT TIMES.

Electrical System
Filed Mar 24, 201730,000 milesOR

THE DRIVERS SIDE "DOOR AJAR" WARNING LIGHT COMES ON WHEN THE DOOR IS CLOSED. IN THIS CONDITION THE DOORS WILL NOT LOCK AUTOMATICALLY AND THE WARNING CONTINUES TO COME ON INTERMITTENTLY WHICH IS A DISTRACTION TO THE DRIVER. THE WARNING LIGHT AND ANNUNCIATOR COME IN WHEN THE CAR IS STATIONARY AND WILL GO QUIET WHEN THE CAR IS IN MOTION ONLY AFTER ACKNOWLEDGING THE WARNING BY DEPRESSING OK ON THE STEERING WHEEL CONTROLS. THE ALARM COMES IN AGAIN WHEN STOPPED AT A STOP LIGHT

Unknown or Other
Filed Mar 23, 2017MS

DOOR AJAR WARNING MALFUNCTION. THE DOOR AJAR ALARM WILL NOT CLEAR EVEN WHEN THE DOOR IS SHUT. THIS CAUSES THE DOORS TO REMAIN UNLOCKED WHILE THE VEHICLE IS UNDERWAY, THE INTERIOR LIGHTS REMAIN ILLUMINATED(EVEN AT NIGHT) WHICH IS A HUGE SAFETY CONCERN.

Electrical System
Filed Mar 23, 201738,000 milesMS

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE DOOR AJAR AND THE 'PLACE THE VEHICLE IN PARK' WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY AND CAUSED THE DOORS TO NOT BE ABLE TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

Unknown or Other
Filed Mar 23, 201723,940 milesVA

DOOR AJAR SIGNAL ALARM FOR DRIVER SIDE DOOR SOUNDS WHEN DOOR IS CLOSED. SHIFT INTO PARK AND CLOSE DOOR MESSAGE SHOWS ON SCREEN. TAKES THREE OR MORE TIMES CLOSING THE DOOR BEFORE SIGNAL WILL GO OFF. DOORS WILL NOT LOCK UNTIL THAT SIGNAL GOES OFF. OPTION TO PRESS OK IS GIVEN BUT THAT DOES NOT SOLVE THE SAFETY ISSUE. WARNING CONTINUES AT SPEED RATE OF 60 MPH OR MORE. INTERIOR DOME LIGHT WILL NOT GO OFF IF DOOR AJAR SIGNAL IS STILL SHOWING ON COMPUTER SCREEN WHICH CAUSES DRAIN OF BATTERY POWER. 24,557 MILES ON 2013 EDGE. SAFETY RECALL NEEDED!!!!!!!

Electrical System
Filed Mar 23, 201745,000 milesIA

DOOR AJAR LIGHT WILL NOT GO OFF. QUOTED $400 TO FIX FROM FORD DEALER

Structure › Body › Door
Filed Mar 22, 2017OH

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR RANDOMLY FLASHED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT CONSTANTLY HAD TO OPEN AND CLOSE VARIOUS DOORS. THE INTERIOR LIGHTING AND DOOR AJAR WARNING INDICATOR CONTINUED TO FLASH. THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL TO ADDRESS THE DOOR AJAR FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Unknown or Other
Filed Mar 22, 201760,000 milesMN

DRIVER SIDE DOOR AJAR WHEN DOORS CLOSED. SHIFT TO PARK COMES ON. MAKES THIS VERY DANGEROUS IN THE EVENT OF A REAL OCCURRENCE OF THE DOOR NOT BEING CLOSED PROPERLY. TAKES SEVERAL SLAMS OF THE DOOR TO SOMETIMES FIX IT. SOMETIMES IT DOES NOT TAKE CARE OF THE SITUATION. HAPPENS WHEN IN MOTION AND NOT OR SLOWING DOWN TO A STOP SIGN OR TRAFFIC LIGHT. FORD NEEDS TO MAKE A RECALL ON THIS AS MANY OTHERS ARE AFFECTED.

Electrical System
Filed Mar 22, 201723,350 milesTX

DRIVER DOOR AJAR ALERT COMES ON AND STAYS ON WILL NOT RESET, AT THE SAME TIME INTERIOR LIGHTING REMAINS ON FOR AN EXTENDED TIME AFTER TURNING CAR OFF AND EXITING. DRAINS THE BATTERY. THE DOOR LACKS ARE ALSO EFFECTED UNABLE TO LOCK WHILE CAR IS ON, THE AUTO LOCK NOT FUNCTIONING PLACING DRIVER AND PASSENGERS IN JEOPARDY. THE INTERIOR LIGHTS ALSO EFFECTED WHEN DRIVING ESPECIALLY AT DARK DUE TO AN EXTENDED DELAY IN GOING OFF AFTER STARTING PROHIBITS BEING ABLE TO SEE OUTSIDE AND DRIVE SAFELY. HAVE REVIEWED MANY REPORTS FROM OTHER FORD OWNERS ON THIS SUBJECT ON YOU TUBE MANY OF WHIZ HAVE HAD VERY COSTLY REPAIRS DONE REPEATEDLY ON THE SAME PROBLEM, SOME PURCHASING PARTS TO REPAIR ONLY TO FIND THE PARTS WERE FAULTY AS WELL.

Unknown or Other
Filed Mar 21, 201799,000 milesWA

DRIVER SIDE DOOR LATCH WARNING EVEN WHEN DOOR IS LATCHED AND CLOSED PROPERLY. HAVE ALREADY TAKEN IT TO DEALER FOR A "FIX" APPROXIMATELY 1 YEAR AGO, AND NOW IT STARTED AGAIN. DOOR OPEN SENSOR STAYS ON, DOME LIGHT STAYS ON AND DOORS CANNOT BE LOCKED.

Unknown or Other
Filed Mar 21, 201790,461 milesOR

MY 2013 FORD EDGE WAS RECENTLY SERVICED TO CORRECT A PROBLEM WHICH WAS THE CAR ALARM COMING ON AND RANDOM TIMES AND AN INTERIOR LIGHT COMING ON TO SAY DRIVER DOOR AJAR. THIS DOOR AJAR LIGHT HAS BEEN COMING OFF AND ON FOR OVER A YEAR, I JUST LIVED WITH IT. WOULD SLAM THE DOOR WHILE DRIVING TO SEE IF IT WOULD GO OFF. ANNOYING. THE FORD DEALERSHIP IN ROSEBURG OR DID MY SERVICE WORK AS THEY DO SINCE I HAVE PURCHASED THE CAR FROM THEM. LOOKING ONLINE, I SEE THAT THIS PROBLEM WITH A FAILED DRIVER DOOR LATCH IS SOMETHING MANY FORD OWNERS HAVE COMPLAINED ABOUT. I FEEL THAT FORD HAS BEEN AWARE OF THIS PROBLEM WITH THEIR PRODUCT AND I DON'T FEEL THAT US VEHICLE OWNERS SHOULD BE THE ONES FOOTING THE BILL TO GET A NEW LATCH INSTALLED TO FIX THEIR PROBLEM!! I PAID $555 TO GET THIS PROBLEM DIAGNOSED AND A NEW LATCH INSTALLED. THE PART ITSELF WAS $214.70 AND THE REST WAS FOR LABOR AND THE DIAGNOSIS. SEEMS VERY, VERY HIGH PRICE TO PAY FOR THIS PROBLEM THAT FORD SHOULD BE PAYING FOR.

Electrical System
Filed Mar 21, 2017MO

DOOR AJAR LIGHT COMES ON SAYING DOOR IS OPEN AND NO MATTER HOW MANY TIMES YOU SHUT THE DOOR IT STILL STAYS ON. BECAUSE OF THIS INTERIOR LIGHTS ARE STAYING ON AND DOORS WILL NOT LOCK WHEN IN DRIVE. THIS HAPPENS WHEN YOU TURN ON THE VEHICLE EVEN IF YOU DID NOT OPEN THAT DOOR. IT STARTED WITH THIS JUST HAPPENING ONCE A WEEK AND NOW IT HAPPENS EVERY TIME I START MY CAR. IT IS JUST ON THE PASSENGER DOOR.

Electronic Stability Control (esc)
Filed Mar 20, 201737,000 milesTX

I WAS MAKING A LEFT HAND TURN IN THE MIDDLE OF A LARGE INTERSECTION WHEN I LOST ACCELERATION AND I HAD EXTREMELY LIMITED POWER ABOUT 2 TO 3 MILES PER HOUR. I COULD JUST BARELY "SLOWLY LIMP" OFF TO A SAFE PLACE OUT OF THE TRAFFIC. MY VEHICLE WAS TOWED TO MECHANIC AND MOST LIKELY WILL BE THE ETB ELECTRONIC THROTTLE BODY. FORD SAID MY VIN NUMBER WAS NOT LISTED ON THEIR RECALL LIST OR THEIR "CUSTOMER SATISFACTION PROGRAM" YET THEY FIXED 1.6 MILLION OTHER CARS WITH THIS SAME VERY DANGEROUS DEFECT. FORD EDGE 2013. I AM VERY FEARFUL TO DRIVE MY VEHICLE ANYMORE AS IT IS NOT SAFE AND CAN BE A REOCCURRING PROBLEM WITHOUT ANY WARNING!! ONLY 37,000 MILES. I CALLED AND MADE A FORMAL COMPLAINT TO FORD. ALSO THE ETB IS ON A LONG BACK ORDER WHICH MAKES SENSE BUT YET NO COMPLETE RECALL FROM FORD?? THIS IS INDEED A VERY SERIOUS AND DANGEROUS PROBLEM WITH THESE VEHICLES. PLEASE DO SOMETHING ABOUT IT FOR THE CONSUMERS AND THE PUBLIC'S SAFETY!

Unknown or Other
Filed Mar 20, 2017MS

DOOR AJAR SWITCH IS IS INOPERABLE, WHICH PREVENTS THE DOORS FROM BEING LOCKED WHEN THE CAR IS UNDERWAY. IT ALSO CAUSES THE LIGHTS THROUGHOUT THE VEHICLE TO STAY ON (ILLUMINATED) AT ALL TIMES CAUSING A TREMENDOUS DRAIN ON THE BATTERY , LEADING TO REPEATED BATTERY REPLACEMENT (WHICH IN ITSELF AN ENVIRONMENTAL CONCERN). FORD KNOWS THIS SWITCH IS INFERIOR AND STILL THEY REFUSE TO RECALL IT.

Structure › Body
Filed Mar 17, 201728,000 milesPA

MY DRIVER SIDE DOOR LATCH SEEMS TO BE FAILING. MY DOOR AJAR LIGHT COMES ONE WHEN THE DOOR IS CLOSED. I'M NOT SURE IF IT ACTUALLY IS OR NOT. IT HAS YET TO OPEN ON ITS ON, BUT UPON SOME RESEARCH IT APPEARS THIS COULD HAPPEN. WHEN THE DRIVER SIDE DOOR SAYS ITS AJAR THE DOORS WON'T LOCK. I'VE HAD TO OPEN AND CLOSE MY DOOR A DOZEN TIMES JUST TO GET THE INTERIOR LIGHTS TO SHUT OFF. THIS HAPPENS ON A DAILY BASIS. I'VE ALSO HAD THE GOOD FORTUNE OF GETTING IN THE CAR AND THE DOOR AJAR LIGHT DOESN'T COME ON. THEN I PUT THE CAR IN DRIVE, START MY WAY DOWN THE ROAD ONLY FOR THE DOOR AJAR LIGHT TO COME ON AND THE INTERIOR LIGHTS COME ON AS WELL. MORE OFTEN THAN NOT THOUGH, THE DOOR AJAR LIGHT COMES ON IMMEDIATELY. AGAIN, I'M NOT SURE IF IT'S SENSOR, OR IF THE DOOR LATCH IS MALFUNCTIONING. I'M NOT SURE IF THE DOOR IS EVEN LATCHED WHEN I'M DRIVING. I'VE LOOKED ONLINE AND THIS SEEMS TO BE A COSTLY ISSUE TO REPAIR. FORD SEEMS TO HAVE DONE A RECALL ON CERTAIN MAKES EXCEPT THE EDGE.

Structure › Body
Filed Mar 16, 2017CA

VEHICLE DOES NOT LOCK CORRECTLY. THIS OCCURS DAILY AT RANDOM PLACES WHILE PARKED. LIGHTS STAY ON DRAINING THE BATTERY. ALARM GOES OFF RANDOMLY AT DAY OR NIGHT WAKING ME AND NEIGHBORS ALMOST EVERY NIGHT. IT IS 4 AM ALARM WENT OFF AND I JUST SPENT 30MIN TRYING TO FIX THE DOOR BECAUSE LIGHTS ARE STILL ON.

Electrical System
Filed Mar 15, 201776,000 milesND

A FEW THOUSAND MILES AGO I REPLACED THE DOOR LATCH ON THE DRIVERS DOOR DUE TO FAILURE, AND NOW THE LEFT REAR SENSOR HAS FAILED. THIS RESULTS IN CABIN LIGHTING SUDDENLY COMING ON, REFUSING TO GO OFF, AND LEAVING MY VEHICLE ILLUMINATED WHEN PARKED. WHEN FIRST OCCURRED, I PULLED OVER ON A BUSY HIGHWAY TO ASSURE MY DAUGHTER (IN THE REAR SEAT) WAS SAFE AND THE DOOR WOULDN'T FLY OPEN. RECOGNIZING IT NOW AS A SENSOR, AND THE SECOND ON THIS VEHICLE, I'M SHOCKED TO SEE THAT FORD STILL THINKS THIS IS OK AND SHOULD NOT BE ADDRESSED.

Structure › Body
Filed Mar 15, 201741,953 milesOR

DOOR LATCH SENSER IS MALFUNCTIONING. WITH IT DOING THIS THE DOORS WILL NOT LOCK WHILE OPERATING THE CAR. LIGHTS STAY ON WHEN NOT IN USE. AND ALARM WILL GO OFF WHEN EVER IT DECIDES TO WHILE NOT IN USE. DUE TO CAR SENSING THE DOOR IS AJAR. THIS MAKES THE CAR AVAILABLE TO BE PLUNDERED BY BURGLARY. WHILE IT DRAINS THE BATTERY. THE LIGHTS WILL GO OFF EVENTUALLY. BUT DRIVER DOOR ( THE ONE CAUSING ISSUES) WILL NOT RESPOND KEYFOB. WHEN I USE SET OF KEYS NUMBER 2 ( MY SET) IT WON'T RESPOND TO THEM TILL I LOCK CAR AND REMOTE START SITTING INSIDE THE AUTOMOBILE. EVERY TIME YOU STOP THE CAR WILL SOUND AN ALARM AND TELL YOU TO SHIFT INTO PARK AND CLOSE DOOR, EVERYTIME!! EVEN WHEN YOU PHYSICALLY LOCK DOORS THE CAR WILL UNLOCK THEM. (POSABLY SO WE CAN GET CAR JACKED) IT IS A DESIGN FLAW. REPLACING THE MECHANISM ISN'T THE WHOLE ANSWER. I HAVE FRIENDS WHO HAVE DONE THAT ONLY TO HAVE THE SAME ISSUE POP UP IN SEVERAL MONTHS. THEN THEY ARE OUT ABOUT $600. PLEASE DEAL WITH THIS IT IS ON SEVERAL MAK S AND MODELS OF FORD. I LIKE THE COMPANY, BUT AM GETTING TIRED OF THE RUN AROUND. IT STARTED IN 11/01/16 TO CURRENT. SAD PART IS IT USE UP COME AND GO. NOT ANYMORE.

Electrical System
Filed Mar 14, 2017IL

DOOR AJAR LATCH/SENSOR CONTINUES TO STICK WHICH KEEPS THE DOOR AJAR LIGHT ON AND KEEPS THE INTERIOR LIGHTS AND PARK LIGHTS ON AFTER TURNING OFF CAR, CLOSING DOOR, AND LOCKING CAR. INTERIOR LIGHTS AND PARK LIGHTS ARE HARD TO NOTICE DURING DAYLIGHT HOURS AND THIS RESULTS IN DRAINING BATTERY WHICH LEAVES THE OWNER STRANDED. THIS HAPPENS REPEATEDLY!

Electrical System
Filed Mar 14, 201758,850 milesAZ

DRIVER DOOR AJAR SENSOR IS CONTINUALLY ON AND REQUIRES STOPPING PUTTING IN PARK AND OPENING AND CLOSING DOOR MULTIPLE TIMES THIS IS AN ONGOING PROBLEM AND IS BEING ADDRESSED FOR OTHER FORD MODELS BUT NO THE EDGE PLEASE CONSIDER INCLUDING IT IN THE CURRENT RECALL 16S30. THIS OCCURS WHILE BOTH STATIONARY AND MOVING.

Electrical System
Filed Mar 14, 201766,000 milesIN

CONTROL PANEL STATES DOORS AJAR AND LIGHTS WON'T TURN OFF OR DOORS WON'T LOCK. DOME LIGHT STAYS ON AND CREATES DANGEROUS CONDITIONS AT NIGHT WHEN TRYING TO BACK OUT OR WHILE DRIVING. LIGHTS WILL ALSO COME BACK ON WHEN STOPPED AT STOP LIGHT AND WON'T GO BACK OFF UNTIL A CERTAIN RATE OF SPEED HAS BEEN MET DUE TO THE SYSTEM THINKING THE DOOR IS AJAR WHEN IT'S NOT. DOORS WILL ALSO NOT LOCK WHEN CAR IS OFF AND DOME LIGHT STAYS ON DRAINING BATTERY TILL THE BATTERY IS DEAD SITTING IN PARKED POSITION. IT IS ALSO CLIMATE SENSITIVE AND IS WORSE ON COLD OR HUMID DAYS. BOTH THE DRIVER AND THE DRIVERS PASSENGER DOOR IS AFFECTED AND CREATES EXTREMELY DANGERS DRIVING CONDITIONS. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS AND CONTINUES TO GET WORSE.

Electrical System
Filed Mar 13, 201742,716 milesMD

RECEIVED A DOOR AJAR MESSAGE FOR DRIVER SIDE DOOR ON INSTRUMENT PANEL AND INTERIOR LIGHT WOULD STAY ON EVEN THOUGH DOOR WAS CLOSED. DOORS WOULD NOT LOCK WHILE DRIVING AND WOULD HEAR A CONSTANT DINGING SOUND AND WOULD RECEIVE A MESSAGE ON CONSOLE SAYING SHIFT TO PARK. THE DOOR LATCH HAD TO BE REPLACED ON 3/13/17 AND COST $590. THE MILEAGE ON THIS VEHICLE IS 42,716 WHEN THE LATCH FAILED AND WAS REPAIRED.

Electrical System
Filed Mar 11, 201737,000 milesNV

THE DOOR AJAR WARNING LIGHT KEEP COMING ON FOR MY DRIVERS SIDE DOOR EVEN THOUGH ALL DOORS ARE CLOSED AND FULLY LATCHED. THE LIGHTS STAY ON AFTER THE THE CAR HAS BEEN PARKED AND ALL DOORS CLOSED, CAUSING THE BATTERY TO DRAIN QUICKLY. THE WARNING WILL ALSO COME ON WHILE I AM DRIVING AND EACH TIME I COME TO A STOP. PROBLEM IS INTERMITTENT. IT WILL DO IT MOST OF THE TIME AND THEN OCCASIONALLY, THE DOOR AJAR WILL WORK PROPERLY.

Electronic Stability Control (esc)
Filed Mar 11, 201737,000 milesNV

THE ADVANCE TRAC WARNING LIGHT COMES ON IF THE CAR HAS BEEN IDLING FOR MORE THAN 5 MINUTES. THE TRACTION CONTROL LIGHT COMES ON AND SAY MY TRACTION CONTROL IS OFF. THE CAR ONLY HAS 38,000 MILES. I HAVE HEARD THAT OTHERS HAVE HAD THIS ISSUE WITH THE FORD EDGE. ONCE I START MOVING THE WARNING LIGHT WILL EVENTUALLY GO AWAY AFTER A FEW MINUTES.

Structure › Body
Filed Mar 9, 201780,000 milesKS

THE FRONT, DRIVER SIDE DOOR LATCH IS DYSFUNCTIONAL. THE SENSOR DOES NOT CORRECTLY READ WHEN THE DOOR IS OPEN AND CLOSED. IT WILL NOT READ WHEN THE DOOR IS CLOSED, SO THE INTERIOR LIGHTS STAY ON. PLUS, THE DOOR AGAR SWITCH DINGS. IT IS VERY DIFFICULT DRIVING DURING THE NIGHTTIME WHEN THE INTERIOR LIGHTS WILL NOT GO OFF BECAUSE OF THIS DYSFUNCTIONAL SENSOR. PLUS, THE DOORS WILL NOT LOCK BECAUSE THE SENSOR READS INCORRECTLY. I RECENTLY ATTEMPTED TO LOCK MY DOORS BECAUSE I WAS AT A STOP-LIGHT IN A ROUGH PARTY OF TOWN, BUT THEY WOULD NOT LOCK BECAUSE THE SENSOR READS MY DRIVER'S DOOR AS "OPEN." I WILL NOT PURCHASE ANOTHER FORD BECAUSE OF THIS ISSUE.

Electrical System
Filed Mar 8, 201750,250 milesAL

DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS SHUT AND INTERIOR LIGHTS STAY ON. IN ADDITION, EACH TIME YOU STOP AND RESUME DRIVING THE CHIMES DING WHICH DISTRACT DRIVER. IF YOU DO NOT NOTICE INTERIOR LIGHTS ARE ON WHEN YOU LOCK YOUR CAR, BATTERY WILL BE DEAD WHEN YOU RETURN. IN ADDITION TO A INCREASED POSSIBILITY OF A MOTOR VEHICLE ACCIDENT THIS DEFECT ALSO SUBJECTS YOU TO BEING VICTIM OF A CRIME WHEN YOU RETURN TO A STRANDED VEHICLE AND HAVE TO WAIT FOR ASSISTANCE TO ARRIVE.

Electrical System
Filed Mar 8, 201750,000 milesGA

SENSOR FOR DRIVER DOOR KEEPS COMING ON WHEN DOOR IS CLEARLY SHUT. THIS CAUSES BATTERY TO DRAIN, INTERIOR LIGHTS TO REMAIN ON, DOORS TO NOT LOCK, AND CONSTANT BEEPING. RESEARCHED IT AND TENS OF THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM AND ARE PAYING $300+ TO FIX IT AND HAVING IT HAPPEN A YEAR LATER AGAIN.

Structure › Body
Filed Mar 7, 2017PA

COMPLAINT--NOT SURE DRIVERS DOOR IS SECURLELY LATCHED WHILE DRIVING. DRIVER DOOR WARNING LIGHT WILL NOT GO OUT WHEN DOOR IS CLOSED. OTHER TIMES WARNING LIGHT WILL COME ON WHILE VEHICLE IS BEING DRIVEN. ANOTHER WARNING LIGHT SAYING "SHIFT TO PARK" COMES ON WHILE DOOR AJAR LIGHT COMES ON. TSB 150013 DONE BY DEALER 7/23/2015 @ 31,833 MILES. THIS TSB IS TO CLEAN THE SWITCH CONTACTS BUT DO NOT REPLACE SWITCH. . CURRENT MILEAGE 3/7/2017 53,000 MILES. I WAS TOLD BY DEALER THAT LATCH ASSEMBLY NEEDS TO BE REPLACED. CONTACTED FORD DEALER, I MUST PAY FOR REPAIR. CONTACTED FORD CUSTOMER SERVICE @ 888-270-1055 3/7/2017 WAS TOLD NO HELP FROM FORD. WARRANTY HAS EXPIRED. COST OF REPAIR $150.00 PARTS $!87.00 LABOR PLUS 6% SALES TAX.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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