Page 26 of 49 · complaints 1,251–1,300 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed Jul 3, 2017FL

THE DRIVER SIDE DOOR CONSTANTLY SHOWS AS " DOOR AJAR" I HAVE TRIED LUBRICATING SWITCH AND BLOWING AIR ACROSS SWITCH AND IT STILL STAYS ON. I HAVE TRIED CLOSING DOOR WITH FORCE AND IT STILL REGISTERS AS AJAR. THE PROBLEM IS IT CONSTANTLY MAKES A NOISE WHILE DRIVING AND THE DOME LIGHTS REMAIN ON AFTER DOOR IS CLOSED AND I AM AFRAID THAT IT WILL DRAIN MY BATTERY AND I WONT KNOW FOR SURE THAT THE DOOR ISN'T AJAR AND I WILL NOT BE AWARE IF IS IN REALITY AJAR. THIS COULD BEE A SERIOUS SAFETY ISSUE. THIS OCCURS WHEN I GET IN THE CAR AND START THE IGNITION, ALSO OCCURS WHEN I TURN THE CAR OFF AND CLOSE AND LOCK THE CAR DOORS. THERE IS NOTHING TO TAKE A PICTURE OF, IT IS JUST A MICRO SWITCH MALFUNCTION. THIS HAS BEEN OCCURRING FOR THE LAST YEAR PLUS.

Engine
Filed Jun 29, 201745,995 milesCA

WHILE ON THE FREEWAY, MY HAD COMPLETE ENGINE FAILURE AND I HAD LESS THEN 20 SECONDS TO PULL OVER TO THE SHOULDER HOWEVER EVERYTHING LOCKED UP AND I ALMOST CAUSED AN ACCIDENT. I LET THE CAR SIT FOR 30 SECONDS AND RESTARTED THE CAR. I TOOK IT TO GET LOOKED AT BY 2 DIFFERENT SERVICE CENTERS AND THEY DIDNT FIND A PROBLEM. I DROVE IT AGAIN, AND IT HAPPENED 3 TIMES ON THE FREEWAY FROM SAN DIEGO TO ORANGE COUNTY. I HAD MY CAR TOWED, DID MY OWN RESEARCH AND LEARNED THIS IS AN ONGOING PROBLEM WITH FORD EDGES FOR MY SPECIFIC YEAR. THE MANUFACTURER IS NOT COVERING IT. I AM SELLING THIS CAR BECAUSE I AM FEARFUL FOR MY LIFE AND MY BABY GIRL THAT WAS IN THE CAR WITH ME.

Service BrakesCrash
Filed Jun 28, 201785,000 milesCO

BRAKE BOOSTER FAILURE SIMILAR TO SAME MODEL YEAR VEHICLES WHICH HAVE AN EXTENDED WARRANTY FOR THIS PROBLEM. THIS VEHICLES VIN IS NOT COVERED BY THE EXTENDED WARRANTY EVEN THOUGH IT HAS THE IDENTICAL PROBLEM.

Electrical System
Filed Jun 28, 201743,000 milesCA

LEFT FRONT DOOR AJAR WARNING LIGHT. DOORS WILL NOT LOCK WHILE DRIVING. REPEATING ALARM. DOME LIGHT STAYS ON. WHILE DRIVING.

Electrical System
Filed Jun 28, 201735,000 milesVA

DRIVER DOOR LATCH PROBLEM. THE DOOR SHUTS BUT THE WARNING SAYS THAT THE DOOR IS STILL OPEN AND THE CABIN LIGHTS AND EXTERIOR LIGHTS REMAIN ON. THIS DRAINS THE BATTERY AND MAKES IT DIFFICULT TO SEE WHEN DRIVING OR BACKING UP AT NIGHT.

Structure › Body
Filed Jun 27, 201748,000 milesPA

DOOR AJAR ISSUE SEE ATTACHED. 5TH COMPLAINT AND NO RESPONSE SAFETY ISSUE WHEN DOOR FLUNG OPEN WHILE DRIVING , 8 YEAR OLD CHILD WAS IN THE VEHICLE!!!

Structure › Body
Filed Jun 27, 201758,000 milesKY

DRIVERSIDE DOOR LATCH IS MESSED UP,IT IS SHOWING DOORS AJAR WHEN IT IS CLOSED.

Service Brakes
Filed Jun 27, 201750,000 milesMA

ALL FOUR ROTORS FAILED BEFORE THE BRAKE PADS FAILED. THE DEALER SAYS THIS IS NORMAL WEAR AND TEAR. HOWEVER THE VEHICLE HAS BEEN LIGHTLY USED. IT SEEMS THE BRAKE ROTORS ARE MADE OF DEFECTIVE MATERIALS SUBJECT TO ABNORMAL CORROSION. FORD CUSTOMER SERVICE REFUSED TO COVER THE PARTS UNDER WARRANTY. THIS IS A SAFETY ISSUE THAT I WILL HAVE TO RESOLVE AND PAY FOR.

Structure › Body
Filed Jun 27, 201751,000 milesMA

DEFECTIVE DOOR LATCH - THE DEFECT IS NOT COVERED IN OTHER RECALL FOR FORD MODELS FOR THE SAME PROBLEM. IT IS SAFETY CONCERN AND FORD CUSTOMER SERVICE WILL NOT REPAIR THE VEHICLE.

Electrical System
Filed Jun 27, 201742,500 milesPA

WHEN CAR IS STARTED AND PUT IN DRIVE, "ENGINE ON" WARNING COMES ON, FOLLOWED BY, "DRIVER DOOR AJAR" WARNING. NEXT MESSAGE IS TO PUT CAR IN PARK. DOOR IS NOT AJAR, BUT OPENING AND SLAMMING DOOR SOLVES THE PROBLEM. INTERMITTENTLY, THE CAR WILL NOT LOCK OR UNLOCK WITHOUT THE KEY BEING USED ON THE DRIVERS SIDE. PASSENGER DOOR IS UNAFFECTED.

Structure › Body
Filed Jun 26, 201736,000 milesIL

LEFT FRONT DOOR SENSOR REGULARLY INDICATES DOOR AJAR, WHEN IT IS NOT. EFFECTS WHETHER I CAN LOCK DOORS TO PROTECT CHILDREN AND OTHER PASSENGERS. ALSO ADVERSELY IMPACTS BATTERY LIFE; IF SENSOR INCORRECTLY INDICATES DOOR AJAR, THE INTERIOR LIGHTS REMAIN ON AFTER DEPARTING THE VEHICLE, THUS DRAINING BATTERY AND INCREASING LIKELIHOOD OF NOT BEING ABLE TO START LATER.

Electrical System
Filed Jun 26, 2017111,000 milesSD

THE DOOR AJAR LIGHT LIGHT WILL COME ON WHILE DRIVING AS THERE WAS NOT LIGHT ON WHEN ONE STARTED THE TRIP BUT COMES ON AFTER DRIVING A BIT, AND HAVE TO SLAM THE DOOR SEVERAL TIMES AND ALSO CAUSE THE INTERIOR LIGHTS TO COME ON. HAVE TO BE CAREFUL AS SOME TIMES THE LIGHT DOES NOT GO OFF WHEN CAR IS PARKED. FEEL IT IS A HAZARD TO BE DRIVING AND THE DOOR AJAR LIGHT COME ON AFTER DRIVING A WHILE IN TRAFFIC

Electrical System
Filed Jun 24, 201737,000 milesTX

DOOR AJAR SENSORS ARE FAULTY, CAUSING UNSAFE CONDITIONS WHILE DRIVING, MOSTLY AT NIGHT TINE..

Engine
Filed Jun 21, 201739,750 milesFL

SUDDEN LOSS OF POWER, NO SPECIAL ENVIRONMENTAL CONDITIONS, ENGINE RPM DROPPED WITHOUT WARNING TO 400 RPM, CAR SPEED LIMITED TO 1 MPH. HAD TO QUICKLY PULL OFF 45 MPH, 4-LAND HWY. THRU HEAVY TRAFFIC TO REACH SIDE STREET (NO SHOULDER AVAILABLE). ENGINE CONTINUED TO RUN - BUT NO RESPONSE TO THROTTLE PEDAL. CONDITION KNOWN AS "LIMP MODE". TURNED ENGINE OFF, WAITED FEW MINUTES, STARTED BACK UP NORMALLY. DEALER UNABLE TO PULL ERROR CODE. HOWEVER, RESEARCH AND COMPLAINTS FILED ON-LINE SHOW THIS IS RECURRING PROBLEM WITH FORD ELECTRONIC THROTTLE BODY FAILURE. THIS IS DEFINATELY A SAFETY ISSUE. MANY OTHER FORD MODELS HAVE HAD RECALL FOR DEFECTIVE ETB'S - BUT NOT MY VIN. SUDDEN LOSS OF POWER IS INDICATED BY "YELLOW WRENCH" INDICATOR - BUT SUDDEN COMPLETE LOSS OF POWER IS SEVERE SAFETY ISSUE ON ROADS WITHOUT SHOULDER, OR WORSE, HEAVY MULTI-LANE TRAFFIC OR NARROW BRIDGES. FORD ACCEPTED COMPLAINT - BUT REFUSED EXTENDED WARRANTY COVERAGE - DEALER CHARGES FOR REPLACEMENT ETB INSTALLATION WERE NOT SUBSIDIZED BY FORD. IF FORD ETB'S HAVE BEEN RECALLED ON OTHER MODELS, ALL ETB'S SHOULD BE RECALLED. SEVERE, SCARY, RELIABILITY & SAFETY ISSUE.

Electrical System
Filed Jun 21, 201736,296 milesAZ

DOOR AJAR LIGHT STAYING ON FOR DRIVER DOOR. ALERT KEEPS TELLING ME TO PUT CAR IN PARK WHILE CAR IS IIN MOTION. DOORS WON'T LOCK WHILE CAR IS IN MOTION. DONE LIGHTS STAY ON WHILE CAR IS IN MOTION. THIS HAPPENED IN EARLY 2016 AS WELL, FORD DEALERSHIP REPLACED THE ENTIRE DOOR MECHANISM SO THIS PART IS ONLY 16 MONTHS OLD.

Structure › Body
Filed Jun 21, 201741,300 milesMD

THIS IS MY SECOND TIME REPORTING NON-WORKING DOOR LOCK SYSTEMS. HAS BEEN REPAIRED BUT CONTINUES TO NOT WORK. WHAT CAN BE DONE

Service Brakes
Filed Jun 20, 201754,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO SLOW DOWN. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, ALAN CAR CARE, WHO DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Electrical System
Filed Jun 19, 201759,172 milesWA

CONSTANT DOOR ADJAR WARNINGS. UPON CLOSING THE DRIVERS DOOR, THE DOOR ADJAR WARNING GOES OFF, AND I CAN NOT LOCK MY DOOR AFTER THIS WARNING GOES OFF. NOT ONLY THAT, BUT IF IT IS THROWING THIS DOOR ADJAR WARNING WHEN YOU PARK YOUR CAR, THE DOME LIGHTS WILL STAY ON AND DRAIN YOUR BATTERY. THIS IS AN ENGINEERING FAILURE, AND NEEDS HAVE A RECALL ISSUED. IF YOU CAN NOT LOCK YOUR DOORS WHILE YOU ARE DRIVING....NOW DAYS THAT IS A HUGE SAFETY ISSUE. CAN YOU SAY CARJACKING WAITING TO HAPPEN?? THINK ABOUT YOUR FAMILY, DRIVING IN A CAR WITH THIS PROBLEM...NOT A GOOD FEELING HUH? MAKE THIS A RECALL FORD! STAND BEHIND YOUR VEHICLES THAT YOU SELL !!!!!

Engine
Filed Jun 18, 201763,000 milesWI

2ND AND 3RD CYLINDERS IN MY 2.0 ECOBOOST ENGINE ARE MISFIRING. CAR HAS 63000 MILES. CAR SHAKES WHEN IDLING AND DOES NOT ACCELERATE PROPERLY. CAR DRIVES AT 6000 RPM WHEN GOING 60MPH ON THE HIGHWAY. CAR SHAKES AND JERKS WHEN DRIVING. CHANGED ENGINE COILS AND SPARK PLUGS AND THAT DID NOTHING.

Electrical System
Filed Jun 18, 201720,000 milesTN

DRIVER DOOR AJAR WARNING STAYS ON. WITH THAT THE DOME LIGHT STAYS ON AND CAR WILL NOT LOCK WHILE DRIVING. DRAINS BATTERY. ALARM KEEPS BEEPING AS I'M DRIVING. ALL ARE SAFETY CONCERNS.

Power Train
Filed Jun 16, 201760,000 milesFL

VEHICLE WAS BOUGHT NEW AND NOW HAS 60000 MILES. WE HAVE HAD NO PROBLEMS BEFORE 06/14/17. DRIVING TO WORK, THERE WAS A SUDDEN LOSS OF POWER, ACCELERATOR WOULD NOT FUNCTION AND SPEEDOMETER QUIT REGISTERING. THE YELLOW WRENCH CAME ON INDICATING THERE WAS SOME TYPE OF POWERTRAIN FAILURE. VEHICLE WAS ON A TWO-LANE BRIDGE AND HAD TO LIMP TO THE OTHER SIDE TO SAFELY PULL OVER. WAS NOT ABLE TO TRAVEL MORE THAN 1-2 MILES PER HOUR. PULLED TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. WAITED A FEW MINUTES AND DECIDED TO RESTART THE CAR. VEHICLE WORKED NORMALLY AND WAS ABLE TO CONTINUE INTO WORK. CONTACTED FORD SERVICE AND MAKE APPOINTMENT TO BRING IT IN THE NEXT MORNING FOR DIAGNOSIS. TECHNICIAN VERIFIED CONCERN, TRIED TO PULL A CODE, WAS NOT ABLE TO GET ONE, BUT DETERMINED THE PROBLEM WAS WITH THE THROTTLE BODY INTERNAL FAILURE AND REPLACED AND REPROGRAMMED PCM. A SIMPLE GOOGLE SEARCH REVEALED A RECALL FOR THIS SAME PROBLEM AND PART BY FORD BUT NOT FOR THE EDGE. HOWEVER, IT APPEARS THAT THERE ARE MANY EDGE OWNERS WHO HAVE HAD THIS SAME ISSUE. THIS NEEDS TO BE ADDRESSED AND CORRECTED BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED.

Unknown or Other
Filed Jun 15, 201763,187 milesGA

WHEN YOU SHIFT INTO DRIVE THE DOOR ADJAR LIGHT COMES ON, THE CHIME AND MESSAGE TO SHIFT TO PARK AND THE INABILITY TO LOCK THE DOORS. IT CAUSES A SAFETY PROBLEM FOR THE DRIVER. VERY EXPENSIVE TO REPAIR.

Structure › Body
Filed Jun 14, 201762,000 milesCA

DOOR AJAR LAMP STAYS ON, DRAINS BATTERY. COMES ON WHILE DRIVING, FORCES PULL OVERS ON FREEWAYS TO GET THE INTERIOR LIGHTS TO GO OFF.

Electrical System
Filed Jun 14, 201759,600 milesIL

THE LEFT REAR DOOR AJAR NOTIFICATION LIGHT ON THE DASH WILL NOT GO OFF, EVEN THOUGH THE DOOR IS SHUT. WHICH MEANS THE DOME LIGHT STAYS ON AND THE DOORS WILL NOT LOCK. THIS HAPPENED WHEN THE DOOR WAS OPENED, BUT NO MATTER HOW MANY TIMES, OR HOW MUCH FORCE IS USED TO CLOSE THE DOOR, THE NOTIFICATION WON'T GO AWAY, AND THE DOORS WON'T LOCK WHILE IN MOTION.

Structure › Body
Filed Jun 13, 2017IN

DOOR LATCH SENSOR STAYS ON. DEALERSHIP STATES IT IS A TYPICAL FAULTY PART THAT THEY HAVE TO REPLACE. EVEN AFTER REPLACING THE SAME PART CONTINUES TO FAIL.

Engine
Filed Jun 13, 201788,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE'S SPEED REDUCED AND WOULD ONLY ACCELERATE TO 4 MPH. A WRENCH WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PINES FORD LINCOLN LOCATED AT 8655 PINES BLVD, PEMBROKE PINES, FL 33024; (954) 443-7000) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. CASE NUMBER: CAS12510115 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

Service Brakes
Filed Jun 12, 2017SC

FORD HAS A KNOWN PROBLEM WITH THE BRAKE BOOSTER ON THE EDGE. BEING PROACTIVE TO HAVE MINE MY ORIGINAL EQUIPMENT BRAKE BOOSTER REPLACED.

Exterior Lighting
Filed Jun 12, 2017CA

INTERIOR HEADLIGHTS WITH DOOR AJAR LIGHT COME ON AND OFF RANDOMLY

Structure › Body
Filed Jun 11, 201770,000 milesIL

THERE IS WATER LEAKING INTO MY FORD EDGE LEAVING A PUDDLE ON MY DRIVERS SIDE FLOOR, COMPLETELY SATURATING THE CARPET. THE WATER IS LITERALLY POOLING ON THE FLOOR UNDER MY FEET. THIS HAPPENS WHEN THE CAR SITS IDLE, UNDRIVEN, WHEN THERE IS RAIN. IT HAS NOTHING TO DO WITH AN A/C LEAKAGE, CONDENSATION, ETC. THERE IS WATER LEAKING FROM THE OUTSIDE INTO MY VEHICLE AND HAS NOW RESULTED IN RUSTING OF MY FLOORBOARD AND MOLDING TO MY CARPET. THERE IS A STRONG MOLD ODOR AND IS INTOLOERABLE UNLESS THE WINDOWS ARE OPEN WHILE DRIVING. I HAVE A CHILD WITH ALLERGIES AND HE CAN NOT BE EXPOSED TO THIS. THIS HAS HAPPENED NUMEROUS TIMES AFTER RAIN . I HAVE VACUUMED UP THE WATER, DRIED THE CARPETING BUT IT REOCCURRES OVER AND OVER. MY FIRST INCIDENT WAS JUST A MONTH OR SO AFTER I PURCHASED THE VEHICLE USED. I WILL GET INTO MY VEHICLE IN THE MORNING AND YOU CAN VISUALLY SEE A PUDDLE ON MY DRIVERS SIDE FLOOR, SOMETIMES EVEN SUBMERSING MY FLOOR MAT, WHEN THERE WAS RAIN DURING THE NIGHT AND THE FLOOR WAS DRY WHEN I PARKED IT THE NIGHT BEFORE.

Unknown or Other
Filed Jun 9, 2017MA

LAST YEAR I BROUGHT MY EDGE IN FOR DOOR AJAR LIGHT TO A FORD DEALER. THEY FIXED IT AND IT COST 225.00. THIS WAS JULY 14 2016. IT HAS STARTED TO DO THE SAME THING LESS THEN A YEAR. THIS CAN BE A SAFETY ISSUE BECAUSE IF YOU JUST PRESS THE OK AND THE LIGHT GOES OUT THE DOORS WILL NOT LOCK. AND IF YOU HAVE CHILDREN IN THE BACK THEY CAN STILL OPEN THE DOOR.. FORD SHOULD BE RESPONSIBLE TO HAVE THIS FIX NOT THE CONSUMER.

Structure › Body
Filed Jun 9, 201761,000 milesNC

THE DOOR AJAR WARNING WILL NOT GO OFF WITH THE DOOR CLOSED . IT WILL DO IT AFTER DRIVING FOR A FEW MILES AND WHEN FIRST STARTED. I CAN NO LONGER LOCK MY CAR AT NIGHT BECAUSE THE ALARM WILL GO OFF DUE TO THIS ISSUE AND WAKE EVERYONE UP. I HAVE BEEN READING MANY COMPLAINTS ABOUT THIS ISSUE,AND FOR AS MUCH AS THESE CARS COST , I CAN'T BELIEVE FORD HAS NOT ISSUED A RECALL TO FIX IT. THIS IS A SAFETY HAZARD DUE TO ME NOT BEING ABLE TO LOCK MY DOORS AT NIGHT, AND BECAUSE WHILE DRIVING, THE DOORS UNLOCK. PLEASE EXPEDITE THIS INVESTIGATION FOR MYSELF AND THE THOUSANDS OF OTHERS THIS HAS AFFECTED.

Electrical System
Filed Jun 8, 2017TX

I HIT JUST A LITTLE OVER 60 K MILES ON MY 2013 FORD EDGE AND I WAS ALSO DUE FOR AN OIL CHANGE. I TOOK MY CAR TO THE FORD DEALERSHIP AND WHEN IT WAS GETTING SERVICED, THEY OFFERED ME MAINTENANCE ON MY CAR AS IT WAS DUE. I DECLINED. WHEN I GOT IN MY CAR THE 'DOOR AJAR' LIGHT STARTED TO SOUND SO I OPENED AND SHUT MY DOOR BUT THE PROBLEM WOULD NOT CORRECT. I WENT ABOUT MY DAILY ROUTINES AND IT HAS NOT STOPPED AND IT'S VERY ANNOYING AND THE INTERIOR LIGHTS WON'T SHUT OFF CAUSING THE PANELS TO BECOME VERY HOT. NOW THE INSIDE PANEL/SCREEN HAS FROZEN UP AND I KEEP HAVING TO RESET IT. I CALLED FORD SERVICE DEPARTMENT AND THEY ONLY WANT ME TO BRING IT IN (SO THEY CAN CHARGE ME THE $500+ TO FIX IT). THIS IS A RIPOFF!!! MY DOOR WON'T LOCK EITHER. I LIVE ALONE IN A RATHER LARGE CITY AND THERE ARE BEGGARS ON JUST ABOUT EVERY CORNER. THIS MORNING, ONE CAME UP TO MY CAR AND TAPPED ON MY WINDOW WANTING MONEY. MY DOORS WOULD NOT LOCK AND I WAS SCARED TO DEATH. ANYONE CAN OPEN MY DOOR AT A STOP LIGHT OR WHEREVER I AM AND I AM NOT SECURE. FORD KNOWS THIS IS HAPPENING AND WILL DO NOTHING ABOUT IT. IT'S A SCAM TO GET MONEY FROM EVERYONE HAVING THIS ISSUE AND I AM NOW CONCERNED FOR MY SAFETY.

Electrical System
Filed Jun 8, 201730,000 milesNY

DOOR AJAR SIGNAL & INTERIOR LIGHTS REMAIN ON WHEN DOOR IS CLOSED. CAUSES A NIGHT DRIVING HAZARD SINCE LIGHTS STAY ON WHEN DRIVING, LEAVES INTERIOR LIGHTS ON WHICH DRAINS THE BATTERY WHEN CAR IS OFF & IN PARK, & UNABLE TO LOCK DOORS WHEN IN VEHICLE WHETHER OR NOT YOU ARE IN DRIVE. HAPPENS MULTIPLE TIMES A DAY OVER MULTIPLE WEEKS & MONTHS.

Unknown or Other
Filed Jun 7, 201719,000 milesTN

SHIFT TO PARK WARNING ON THE DASH COMES ON WHEN THE CAR IS IN PARK. THIS CAUSES THE BATTERY TO RUN DOWN. I WAS TOLD THE PROBLEM IS IN THE SHIFT ASSEMBLY.CAR HAS 19,000 MILES.

Service Brakes
Filed Jun 7, 201769,000 milesSC

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO APPLY THE BRAKES, THE CONTACT HAD TO PLACE EXTRA PRESSURE ON THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO BEGIN TO STOP. THE BRAKES ALSO MADE A HISSING TYPE NOISE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS REGARDING THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Electrical System
Filed Jun 7, 201756,900 milesNV

DOOR AJAR ALARM WILL NOT TURN OFF WITH DOOR FULLY SHUT. THIS IS SECOND TIME AFTER WE PAID TO HAVE REPAIRED APPROX. ONE YEAR AGO.

Electrical System
Filed Jun 6, 201752,500 milesSC

THE "DOOR AJAR" LIGHT COMES WHEN THE DOOR IS FULLY LATCHED, THE DOOR CAN BE SLAMMED REPEATEDLY AND THE LIGHT STAYS ON. THE INTERIOR DOME LIGHT STAYS LIT CREATING NIGHT VISION PROBLEMS, THE DOORS WILL NOT LOCK, THESE TWO PROBLEMS CREATE VERY IMPORTANT SAFETY ISSUES. THIS IS NOT AN ISOLATED PROBLEM AND HAS BEEN DOCUMENTED NUMEROUS TIMES

Electrical System
Filed Jun 6, 2017MI

DRIVER DOOR AJAR LIGHT STAYS ON LONG AFTER CAR IS PARKED OR DRIVING ALONG WITH INTER LIGHTS STAY ON TIRE PRESSURE SENSOR STAYS LOW PRESSURE RANDOM TIMES COLD OR HOT WEATHER

Electrical System
Filed Jun 6, 2017AK

DOOR AJAR SENSOR GOES OFF EVEN THOUGH DOOR IS CLOSED PROPERLY. THIS HAPPENS WHILE STATIONARY. DINGS TO 'SHIFT TO PARK'. STARTED OFF WITH HAVING TO CLOSE AND RECLOSE THE DOOR ON OCCASION. NOW IT'S UP TO 8-10 TIMES IN A ROW BEFORE THE DOOR AJAR SENSOR STOPS. CAR ALARM WON'T ENGAGE. HAVE ALSO HAD TO DRIVE WITH INDICATOR CONSTANTLY DINGING WHILE DRIVING TELLING ME TO STOP AND CLOSE DOOR. LOCKS WON'T ENGAGE WHILE DRIVING WHICH IS A SAFETY ISSUE. CALLED MY LOCAL FORD SERVICE CENTER AND THEY SAID THEY HAD TO DO A DIAGNOSTIC...WHICH WILL COST ME OVER 100 DOLLARS EVEN THOUGH I HAVE THE EXTENDED WARRANTY. THERE SEEMS TO BE QUITE A FEW COMPLAINT REGARDING THIS ISSUE. COSTS TO REPAIR RUN BETWEEN $350-500 ACCORDING TO REPORTS ON FORUMS. MY CAR HAS 50,000 AND IS MAINTAINED IMPECCABLY. WOULD SEEM BECAUSE THE NUMBER OF COMPLAINTS AND THE SAFETY ISSUE OF DRIVING WITH THE SENSOR GOING OFF AND NOT BEING ABLE TO LOCK THE DOOR WHILE DRIVING, THIS SHOULD BE A RECALL ISSUE. THIS STARTED A COUPLE MONTHS AGO AND HAS GOTTEN CONTINUALLY WORSE AND MORE OFTEN.

Engine
Filed Jun 5, 201762,000 milesCA

ENGINE SUDDENLY STALLS WHILE DRIVING. YELLOW WRENCH LIGHT COMES ON AND THERE IS NO POWER WHEN APPLYING ACCELERATOR. HAS HAPPENED WHILE ON HIGHWAY (APPROX 70 MPH) AND SURFACE STREETS (APPROX 30 MPH). PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE RESTART WAS SPUTTERY BUT CAME ON AND NO MORE WRENCH LIGHT, THE VEHICLE RAN AS IF NOTHING HAPPENED. AFTER TAKING IT TO A DEALERSHIP WAS TOLD PROBLEM COULD NOT BE DUPLICATED AND NO FIX COULD BE MADE.

Unknown or Other
Filed Jun 5, 201740,105 milesMO

DOOR AJAR WARNING LIGHT AND ALARM COMES ON EVEN WHEN DOOR IS SECURELY CLOSED. NO MATTER HOW MANY TIMES THE DOOR IS CLOSED OR HOW HARD IT IS SLAMMED, THE WARNING CONTINUES. ALSO, THE DOME LIGHT WILL NOT GO OFF, AND THE DOORS WILL NOT LOCK WHILE THE WARNING IS ON. THE NOISE IS DRIVING ME NUTS! HAD THIS SAME PROBLEM WHEN THE CAR WAS 1 YEAR OLD AND NOW IT IS BACK AGAIN. 40,000 MILES SO NO WARRANTY. OBVIOUSLY THEY DO NOT HAVE A PERMANENT FIX FOR THIS RECURRING PROBLEM. THE DOOR AJAR WARNING COMES ON AS SOON AS I START THE CAR, AND CONTINUES WHEN THE CAR IS IN MOTION. AGAIN - THE DOOR IS SECURELY CLOSED!!!

Electrical System
Filed Jun 1, 2017TN

DOOR AJAR LIGHT IS ON CONSTANTLY

Latches/Locks/Linkages › Doors › Latch
Filed Jun 1, 201768,000 milesNY

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE CHIME SOUNDED. THE "ENGINE ON, DOOR OPEN, PARK CAR" MESSAGE FLASHED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD, BUT THE CHIME CONTINUED AND THE MESSAGE REMAINED. THE CONTACT HAD TO UNPLUG THE BATTERY IN ORDER TO STOP THE WARNING INDICATOR AND THE CHIME. THE VEHICLE WAS TAKEN TO THE CAPELL FORD WOODSIDE NEW YORK DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE DOOR LATCH WAS DAMAGED AND NEEDED REPLACEMENT. THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Electrical System
Filed May 30, 201742,000 milesME

DOOR AJAR WARNING REMAINS ON AFTER DOORS HAVE BEEN CLOSED TIGHTLY. LIGHTS REMAIN ON AND DRAINS BATTERY. DRIVER DOOR AJAR LIGHT COMES ON RANDOMLY.

Service Brakes
Filed May 30, 201745,000 milesCA

BREAK BOOSTER WENT OUT. THIS CAUSES THE BREAK PEDAL TO BE HARD TO PRESS AND DELAY IN BREAKING.

Electronic Stability Control (esc)
Filed May 29, 201767,000 milesNY

DOOR LATCH SYSTEM MALFUNCTION. THIS TRIGGERS A DOOR ADJAR SIGNAL IN THE VEHICLE. THIS ULTIMATELY KEEPS THE INTERIOR LIGHTS ON AND PROHIBITS YOU FROM LOCKING THE DOORS OF THE VEHICLE

Unknown or Other
Filed May 29, 201745,000 milesNM

THE REAR WINDOW EXPLODED, FOR NO REASON! THE CAR WAS PARKED IN MY GARAGE AND HADN'T BEEN DRIVEN FOR 3 HOURS.

Electrical System
Filed May 28, 201774,000 milesCA

THE DRIVER DOOR AJAR LIGHT WOULD NOT TURN OFF WITH THE DOOR CLOSED. THIS PREVENTS THE DOOR LOCKS FROM WORKING WHILE THE CAR IS IN MOTION, INCLUDING THE REAR DOORS WHERE THE BABY SEAT IS LOCATED. THIS COULD ALLOW A CHILD TO OPEN THE DOOR WHILE IN MOTION. ALSO, THE INTERIOR LIGHTS SHINE ON THE WINDSHIELD AT NIGHT MAKING I DIFFICULT TO SEE ONCOMING TRAFFIC AT NIGHT.

Service Brakes
Filed May 28, 201723,126 milesAZ

MY BRAKE BOOSTER FAILED. IT HAD A HISSING SOUND WHEN THE PEDAL WAS DEPRESSED, AND THE BRAKES WERE EXTREMELY DIFFICULT TO ACTUATE WHEN DRIVING UNDER ANY CONDITIONS. I KNOW THERE WAS A SIMILAR RECALL ON THE FORD EDGE BUT THEY TELL ME THAT MINE IS NOT AFFECTED OR COVERED. I JUST PAID TO HAVE IT REPLACED AT 23,126 MILES.

Electrical System
Filed May 25, 201725,644 milesIN

WHILE VEHICLE WAS UNDER WARRANTY, DOOR AJAR SENSOR INDICATED DRIVER'S SIDE DOOR WAS AJAR WHEN IT WASN'T. DEALER CLEANED SENSOR AND IT WORKED FOR AWHILE. NOW VEHICLE IS OUT OF WARRANTY AND SENSOR IS FAILING AGAIN, BUT THIS TIME WHILE IT WAS PARKED IN MY GARAGE FOR THE NIGHT THE PARKING LIGHTS AND DOME LIGHTS CAME ON BECAUSE SENSOR INDICATED THE DRIVER'S SIDE DOOR WAS AJAR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Edge → · Every Edge year → · How the figures are calculated →