Page 24 of 49 · complaints 1,151–1,200 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed Oct 17, 201750,000 milesCA

'DRIVER DOOR AJAR' NOTIFICATION IS PRESENT WHILE IN MOTION IN SPITE OF DOOR BEING CLOSED/LATCHED. DOORS WON'T LOCK WHILE IN THE CAR (WHETHER IN MOTION OR STATIONARY) & ALARM CANNOT BE SET BECAUSE OF THIS. SEVERAL TIMES, THE NOTIFICATION WASN'T PRESENT ONLY TO POP UP WHILE DRIVING & DOORS UNLOCKED & WOULDN'T LOCK AGAIN. SOMETIMES NOTIFICATION GOES AWAY BUT IT'S BEEN INCREASING IN FREQUENCY THE LAST MONTH & A HALF. "DRIVER DOOR AJAR" NOTIFICATION IS PRESENT MORE OFTEN THAN NOT. SAFETY IS AN ISSUE & FRUSTRATION IS HIGH. SLAMMING THE DOOR DOESN'T WORK. SHUTTING THE DOOR LIGHTLY DOESN'T WORK. SHUTTING THE DOOR NORMALLY DOESN'T WORK. THERE'S NO RHYME OF REASON TO IT. REGARDING "WHEN DID THIS HAPPEN", IT'S BEEN HAPPENING FOR THE LAST MONTH & A HALF (BEGINNING OF SEPT UNTIL NOW) .

Electrical System
Filed Oct 15, 201735,000 milesNC

DRIVER'S SIDE REAR DOOR IS INDICATED AS ALWAYS OPEN/AJAR. THE ON-DASH WARNING SHOWS UP WHEN THE VEHICLE IS STARTED. WHEN VEHICLE IS DRIVEN IN REVERSE, THE INTERIOR LIGHTS STAY ON. WHEN THE VEHICLE IS DRIVEN FORWARD, THE LIGHTS FADE OUT BUT THE DOORS TO NOT LOCK AUTOMATICALLY. THIS IS A SAFETY CONCERN. WHEN THE VEHICLE IS SITTING IN MY GARAGE, THE CONVENIENCE LIGHTS WILL RANDOMLY TURN ON. THIS STARTED HAPPENING CLOSE TO TWO YEARS AGO AND WAS INTERMITTENT. NOW IT IS VERY CONSISTENT. I USED 10/15/2017 FOR THIS REPORT SINCE I DON'T REMEMBER WHEN THIS FIRST HAPPENED.

Structure › Body
Filed Oct 14, 201745,000 milesCT

DOOR LATCH DOESN'T LATCH DISABLING DOOR LOCKS AND IT IS A HAZARD. WAS TOLD NOT ON RECALL. HEAVY SMELL OF EXHAUST. WHEN FILLING GAS THE EVAP CODE COMES AND IT IS ROUGH TO START.

Structure › Body
Filed Oct 12, 201757,300 milesNC

VEHICLE WAS IN MOTION WHEN ALL SYSTEMS, INCLUDING POWER STEERING STOPPED DURING A LEFT TURN. UPON INSPECTION, BATTERY WAS DEAD. PRIOR TO THIS, THE "DOOR AJAR" WARNING INDICATOR WAS LIGHT, DESPITE THE DOOR BEING LATCHED. CERTIFIED FORD SERVICE CENTER SAID THAT THE DOOR WAS INDEED LATCHED, SO THERE WAS NO SAFETY ISSUE THERE. HOWEVER, DIDN'T INFORM THAT IT WOULD DRAIN BATTERY. OCCASIONALLY, THE VEHICLE PARKING HEADLIGHTS WOULD COME ON, ALONG WITH DOME LIGHT WHEN NOT IN OPERATION.

Electrical System
Filed Oct 12, 2017WA

DRIVERS DOOR AJAR SENSOR ALWAYS ON INTERIOR LIGHTS DRAINING BATTERY UNABLE TO LOCK DOORS

Electrical System
Filed Oct 12, 201773,000 milesOH

BATTERY DRAIN FROM SOMETHING. CAR BATTERY WILL GO DEAD FOR NO REASON. I'VE HAD TO HAVE CAR JUMP STARTED 5 TIMES IN 3 WEEKS. NO GETTING BATTERY SAVER MODE IS OFF. BATTERY WILL TEST GOOD WITH PROPER VOLTAGE. THEN IT WILL TEST AT 9 VOLTS. JUMP IT AND IT WILL BE FINE AND CHARGE. THEN IT WILL GO DEAD AGAIN. SOMETHING IS DRAINING THE BATTERY AND FORD HAS NO CLUE BUT TO SAY LET'S PUT A NEW BATTERY IN. AND THEN THE NEW BATTERY WILL GO DEAD.

Electrical System
Filed Oct 11, 201772,000 milesOH

DRIVERS DOOR LATCH. DOOR IS CLOSED AND DOOR AJAR ALARM STAYS ON CAUSING BATTERY DRAIN IF YOU DON'T GET IT TO GO OFF. BATTERY HAS WENT DEAD 5 TIMES BECAUSE INTERIOR LIGHTS WON'T GO IF DOOR AJAR ALARM IS ON. THIS ALSO CAUSES DOOR LOCKS NOT TO WORK. FORDS FIX IS TO SERVICE THE LATCH WITH CLEANING THAT LASTS ONLY A COUPLE MONTHS AT $250.00. TO REPLACE LATCH CAN BE IN EXCESS OF $500.00 FOR A $50.00 PART. A BATTERY CAN ONLY TAKE GOING DEAD SO MANY TIMES. BATTERY'S CAN COST WELL OVER $100.00 DOLLARS TO REPLACE.

Power Train
Filed Oct 11, 201725,000 milesGA

WHEN THE PROBLEM STARTED ABOUT 1 1/2 MONTHS AGO, I WOULD BE DRIVING AND THE CAR WOULD SIMPLY BEGIN SLOWING DOWN UNTIL IT WAS STOPPED, NO MATTER HOW MUCH GAS I TRIED TO GIVE IT. AFTER THIS HAPPENING 2 TIMES AND THE CHECK ENGINE LIGHT COMING ON, I TOOK IT TO THE DEALERSHIP AND THEY SAID THE FUEL PUMP WAS FAULTY AND CHANGED IT. I GOT THE CAR BACK APPROX. 2 WEEKS AGO. LAST FRIDAY, 10/6/17, I WAS ON MY WAY HOME FROM WORK AND THE SAME THING AGAIN, EXPECT THIS TIME, THE AUTOTRAIN ERROR (A WRENCH) CAME ON, AS WELL AS THE CHECK ENGINE LIGHT. IT STOPPED 3 TIMES ON THE WAY HOME - EACH TIME I PULLED OVER (AS WELL AS I COULD), TURNED THE CAR OFF AND RECRANKED IT. EACH TIME I WOULD TURN THE CAR OFF AND RECRANK IT, THE WARNING LIGHTS WOULD GO OFF AND THEN COME BACK ON AS SOON AS THE CAR LOST POWER AGAIN. I FINALLY GOT IT HOME. MY HUSBAND DECIDED TO PUT A NEW BATTERY IN (SINCE I'M ALSO HAVING PROBLEMS THE DOOR OPEN ALERT - ANOTHER STORY). AFTER PUTTING THE BATTERY IN, HE DROVE IT AROUND FOR 30 MINUTES OR SO WITH NO PROBLEMS. IT WORKED FINE ALL WEEKEND. THE FOLLOWING WEDN., 10/11/17, I WAS ON MY WAY TO WORK AND WAS IN THE MIDDLE OF AN INTERSECTION WHEN IT SUDDENLY LOST POWER AGAIN - ENGINE STILL RUNNING, BUT NOTHING HAPPENING WHEN I PRESSED THE GAS AND THE AUTOTRAIN & CHECK ENGINE LIGHT CAME ON. I ALMOST GOT HIT BY ANOTHER CAR. I FINALLY WAS ABLE TO PULL OVER, TURN IT OFF AND LET IT SIT FOR A MINUTE AND THEN CAME ON TO WORK WITH NO MORE PROBLEMS. IT'S TERRIFYING NOT KNOWING WHEN IT'S GOING TO

Electrical System
Filed Oct 9, 201745,750 milesFL

DRIVERS DOOR AJAR WARNING LIGHT ON WITH ALL DOORS CLOSED, OVERHEAD LIGHTS ILLUMINATED AND AUDIBLE WARNING AS RESULT OF DEFECTIVE SWITCH OR ASSOCIATED ELECTRONIC DEVICES OR OTHER MECHANICAL COMPONENT INSTALLATION,

Service Brakes
Filed Oct 9, 20172 milesTX

NOTED A HISSING SOUND WHEN DEPRESSING BRAKE PETAL, THEN A SPONGE PETAL WITH LITTLE EFFECT ON BRAKING AND FINALLY THE LOSS OF ANY BRAKE BOOSTER OR POWER BRAKE EFFECT WHILE BRAKING. DEALER SAID SOME VEHICLES HAD EXTENDED WARRANTY FOR THIS PROBLEM, BUT OTHERS, LIKE MINE, MAGICALLY DID NOT!

Service Brakes
Filed Oct 5, 201774,000 milesCA

THE PROBLEM STARTED AS JUST SOUNDING LIKE AIR PRESSURE WAS RELEASING FROM THE BREAK PEDDLE. BEFORE I COULD GET IT INTO THE FORD DEALERSHIP THE BREAKS STARTED LOCKING UP IN THE BREAK PEDDLE TO WHERE I COULDN'T STOP SAFELY AND FEEL COMFORTABLE TRANSPORTING MY SELF OR MY 11 YEAR OLD DAUGHTER. I ALSO IN THE SAME TWO DAYS WAS AT A STOP LIGHT AND THE BREAK UNDER MY FOOT SLOWLY PUSHED UP AT A RED LIGHT 30 SECONDS OR SO, AND THEN LOCKED AND MY CAR TURNED OFF WHILE IT WAS IN GEAR. THIS, ALL APART OF THE RECALL, I'M BEING TOLD IS MY PROBLEM NOT THEIRS, BECAUSE MY CAR WAS "BORN" OR MADE ONLY 5 MONTHS AFTER THEY THOUGHT THEY FIXED THE PROBLEM WITH TH NEW CARS BEING MANUFACTURED. I AM GOING TO FIGHT BACK AND INVESTIGATE THIS TO THE BITTER END. I WANT A SAFE CAR. IT HAS 74,000. MILES ON IT, A BREAK ISSUE IS A HUGE ISSUE. THAT'S THE DIFFERENCE IN LIFE AND DEATH.

Service Brakes
Filed Oct 5, 201778,000 milesFL

WHILE BRAKES WERE DEPRESSED, HISSING OCCURRED FOR ABOUT 7-10 DAYS. THEN, WHILE TRAVELING IN STOP AND GO TRAFFIC, THE BRAKE PEDAL BECAME STIFF, AND COULD BARELY STOP THE VEHICLE. THIS HAPPENS ON A DAILY BASIS NOW, INCLUDING NOT BEING ABLE TO STOP IN A DRIVE THROUGH, AND PASSING THE WINDOW.

Electrical System
Filed Oct 4, 201770,000 milesMA

DRIVER SIDE DOOR AJAR DETECTION IS FAULTING. WHEN THE DOOR IS CLOSED OFTEN TIMES THE DOOR IS DETECTED AS OPEN, THE ALARM KEEPS GOING. RESULT: I CAN'T LOCK THE DOORS AND THE CONSTANT ALARMS ARE VERY DISTRACTING AND ANNOYING.

Electrical System
Filed Oct 4, 2017CA

THE DOOR AJAR INDICATOR LIGHT IS ON BUT THE DOORS ARE SHUT TIGHT ALSO THE DOORS COME UNLOCKED WHILE DRIVING WITHOUT US TOUCHING ANY BUTTONS.

Power Train
Filed Oct 2, 201767,900 milesTX

DRIVING ALONG ON FREEWAY FEEDER AND ELECTRONIC THROTTLE BODY DID NOT WORK AND I COULD NOT DRIVE MY CAR. HAD TO STOP AND PUT ON EMERGENCY BLINKERS. HAD TO SPEND $542.99 TO GET IT FIXED AS IT WAS NOT CONTROLLABLE. THE CAR IS ONLY 4 YEARS OLD. THIS SHOULD NOT HAPPEN. NEVER BEEN INVOLVED IN ACCIDENT, FLOOD OR ETC.

Unknown or Other
Filed Sep 29, 2017WI

DRIVER SIDE DOOR AJAR WARNING COMES ON AND DOOR IS NOT OPEN

Electrical System
Filed Sep 28, 201759,000 milesMT

PURCHASED CAR JAN 2017, STARTED HAVING TROUBLES 5 MONTHS LATER + SUNROOF WON'T OPEN, THEN WHEN DOES, WON'T CLOSE. GO TO PUT IN PARK, TELLS YOU CAR ISN'T IN PARK WHEN IT IS AND SEAT WON'T MOVE! AIRBAG LIGHT COMES ON AT RANDOM AND STAYS ON. OF COURSE IT GOES OFF WHEN YOU TAKE IT TO THE DEALERSHIP! LOW AIR TIRE PRESSURE LIGHT COMES ON AND STAYS ON NO MATTER THE TEMPERATURE OUTSIDE. NO PROBLEM WITH TIRES... TRYING TO TALK TO ANYONE ON THE CARS PHONE FEATURE HASN'T WORKED SINCE WEEK 2... KEEPS DROPPING CALLS EVEN WHEN SITTING IN THE SAME PLACE WHICH IS EXTREMELY FRUSTRATING WHEN TALKING TO MY TRUCK DRIVER HUSBAND! HAPPENS WHETHER DRIVING OR STATIONARY! REALLY STARTING TO FEEL LIKE WE GOT STUCK WITH A LEMON HERE AND NO MONEY FOR ANOTHER CAR!

Exterior Lighting
Filed Sep 26, 201740,000 milesMO

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN STARTING THE VEHICLE, THE DRIVER'S DOOR SENSOR WOULD CHIME AND THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED. THE CONTACT STATED THAT THE DOOR WOULD NOT LATCH CORRECTLY. THE VEHICLE WAS TAKEN TO SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO 63127, (314) 472-7109) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S DOOR LATCH SENSOR MALFUNCTIONED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO YEARS LATER. UPON EXITING THE VEHICLE, THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED FOR A LONG PERIOD OF TIME. THE CONTACT WOULD HAVE TO START THE VEHICLE AND TURN THE VEHICLE OFF TO RESET THE INTERIOR LIGHTING TO TURN OFF. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Power Train
Filed Sep 23, 201749,023 milesIL

WHILE DRIVING, THERE IS A SUDDEN LOSS OF ENGINE POWER, THE ENGINE LIGHT AND WRENCH LIGHT INDICATOR COME ON AND THE CAR SLOWS DOWN TO A CRAWL WITH LIMITED ACCELERATION, MORE LIKE IDLE SPEED. THE SITUATION HAPPENS 1X-2X PER WEEK. AFTER TURNING THE CAR OFF AND THEN RESTARTING THE CAR WILL RUN NORMALL. THIS HAS HAPPENS AT RANDOM TIMES WITH NO OTHER INFLUENCES LIKE WEATHER. IT IS EXTREMELY UNSAFE TO BE IN THE CAR WHEN THIS SITUATION OCCURS. YOU ARE IMMEDIATELY PUT INTO UNSAFE DRIVING CONDITIONS WITH THE POTENTIAL TO CAUSE TRAFFIC ISSUES. EVEN MORE FREIGHTENIN IS YOU BECOME A TARGET TO BE IN AN ACCCIDENT IF OTHERS ARE NOT PAYING ATTENTION TO YOU SUDDEN LOSS OF SPEED.

Unknown or Other
Filed Sep 23, 2017OH

DRIVER DOOR AJAR LIGHT STAYS ON, BECAUSE OF THAT INSIDE LIGHTS STAYS ALSO ON AND DRAINS MY BATTERY. (I ALREADY REPLACE BATTERY). I HATE TO BE THROWING MY DOOR TO TRY TO SHUT OFF THAT LIGHT AJAR AND THAT IT'S CAUSING A MARK ON THE OUTSIDE OF MY DOOR. I JUST BOUGHT MY EDGE LAST YEAR AND APPARENTLY A LOT OF PEOPLES ARE HAVING THE SAME PROBLEM BUT IT'S NOT MARK AS A RECALL WHEN IT'S FACTORY FAULT. PLEASE REVIEW THE PROBLEM AND FIX IT OTHER WISE IT'S GOING TO BE A PROBLEM FOR FUTURE BUYERS, I LOVE MY EDGE BUT THIS SITUATION IT'S GETTING TO ANNOYING AND FRUSTRATING, PLEASE FIX THIS PROBLEM ASAP THANK YOU

Unknown or Other
Filed Sep 22, 201756,000 milesTX

DOOR AJAR SWITCH FAILED. INTERIOR LIGHTS WOULD NOT SHUT OFF CAUSING GLARE PROBLEMS WHILE DRIVING ON THE HIGHWAY AT NIGHT. DOORS WOULD NOT LOCK

Electrical System
Filed Sep 18, 201749,000 milesFL

DOOR AJAR LIGHT STAYS ON RUNNING INTERIOR LIGHTS CAUSING BATTERY USAGE EVEN WHEN DOOR IS CLOSED. TRYING TO OPEN AND CLOSE DOOR WHILE DRIVING TO ELIMINATE DOOR AJAR COULD CAUSE ACCIDENT. FORD NEEDS TO RECALL ON THIS ISSUE AND FIX.

Electrical System
Filed Sep 18, 201756,000 milesTX

DRIVER DOOR SENSOR WILL RANDOMLY SAY THAT THE DRIVER DOOR IS AJAR. IT ALSO AUTOMATICALLY TURNS THE DOME LIGHTS ON AS PART OF THE ALERT WHICH IS IN TURN BURNING UP MY BATTERY. I AM UNABLE TO LOCK THE VEHICLE WHEN THE SENSOR IS MALFUNCTIONING WHICH CAUSES SAFETY ISSUE BY LEAVING MY VEHICLE UNLOCKED. THIS IS A MAJOR ISSUE.

Electrical System
Filed Sep 18, 201720,000 milesFL

REAR LIFT GATE SENSOR BROKE AT 20K.IT WOULD START TO CLOSE THEN WOULD OPEN AUTOMATICALLY. IT HAD TO BE FORCE CLOSED.IT TOOK 2 WEEKS FOR THE PART BUT BY THEN THE LIFT GATE MOTOR WAS WORN OUT TOO.I HAD TO WAIT 2 MORE WEEKS FOR THAT PART TO COMPLETELY REPAIR THE ELECTRIC LIFT GATE.AT 36K MY COLLISION WARNING SENSOR OFTEN WOULDN'T WORK WHILE DRIVING.IT STOPS THE WARNING FROM ALARMING WHEN THE CAR IN COLLISION DANGE AND IT STOPS THE CAR CRUISE CONTROL TO AUTOMATICALLY ADJUST THE CARS SPEED TO KEEP A SAFE DISTANCE. THE DEALER SAID THE BUMPER WAS DAMAGED AND THE SENSOR WAS POINTING DOWN BUT DON'T KNOW HOW THAT CAN BE WITH NO VISIBLE BUMPER DAMAGE.AT 38K MY DRIVERS SIDE DOOR SENSOR ALMOST ALWAYS SAYS THE DOOR IS AJAR AS SOON AS ENTERING AND INDICATOR ILLUMINATES AND CHIMES AND THE INTERIOR LIGHT STAYS ON FOR A PERIOD AND THE CAR CAN'T BE LOCKED AT THIS TIME ALL WHILE DRIVING.SOMETIMES THERE IS CHIMING WITH NO INDICATOR LIGHTS TO WHAT THE PROBLEM IS WHILE DRIVING.OFTEN THE SHIFT TO PARK LIGHTS AND CHIMES WITH THE DOOR AJAR WARNING WHILE DRIVING AND WHEN THE CAR IS IN PARK AND AFTER IT IS TURNED OFF. NOW THERE ARE IS A CONSTANT WARNINGS CHIMING AND FLASHING BEFORE 39K. THE CAR CANTED BE LOCKED WHEN THE DOOR FALSELY INDICATES ITS AJAR.

Electrical System
Filed Sep 17, 201758,000 milesPA

I HAVE A 2013 FORD EDGE AND THE DRIVERS SIDE DOOR AJAR INDICATOR REMAINS ILLUMINATED EVEN AFTER THE DOOR IS SHUT. IT WAS INTERMITTENT AT FIRST, BUT NOW THE SYSTEM ALWAYS THINKS THE DOOR IS AJAR. WHEN I LOCK IT WITH MY KEYFOB, IT LOCKS BUT THE LIGHTS STAY ON AND IT HONKS TWICE, INDICATING THAT IT THINKS A DOOR IS OPEN. THIS WILL CAUSE THE CARS INTERIOR AND EXTERIOR LIGHTS TO REMAIN ON FOR AN EXTENDED PERIOD OF TIME, DRAINING THE BATTERY. THIS IS RIDICULOUS. NOT TO MENTION THE DOME LIGHTS STAYING ON WHILE DRIVING AT NIGHT IS A SAFETY CONCERN BECAUSE IT IMPEDES MY ABILITY TO DRIVE SAFELY BECAUSE I CAN'T SEE OUTSIDE AS WELL WITH LIGHTS ON INSIDE.

Service Brakes
Filed Sep 15, 201739,000 milesFL

I BEGAN TO NOTICE A WHISTLING SOUND WHEN I STEP ON MY BRAKES AFTER STARTING BUT BEFORE MOVING. IN ADDITION THE BRAKES FELT SPONGY WHEN STOPPING. I GOOGLED THE SYMPTOMS AND CAME UP WITH FORD SERVICE BULLETIN 13N02 CONCERNING TEARS IN THE BRAKE BOOSTER MEMBRANE. THE DEALER INDICATED MY VEHICLE WAS NOT PART OF THE CAMPAIGN EVEN THOUGH IT IS A 2013 EDGE. I WOULD LIKE TO SEE THIS SERVICE CAMPAIGN EXTENDED AS THE THERE APPEARS TO BE AFFECTED EDGES OUTSIDE THE CURRENT VIN # THAT ARE HAVING THE SAME ISSUE AS THOSE COVERED UNDER 13N02

Electrical System
Filed Sep 13, 201778,000 milesVA

I HAVE A 2013 FORD EDGE WHICH BEGAN EXPERIENCING INTERMITTENT ISSUES WITH THE DRIVER DOOR AJAR SWITCH AT APPROXIMATELY 50K MILES. THE SWITCH WAS REPAIRED BY A FORD DEALER AT APPROXIMATELY 61K MILES AND WITHIN 6 MONTHS BEGAN TO REOCCUR. NOW A YEAR LATER AT 79K MILES IT COMES AND GOES MOST EVERYDAY IT IS DRIVEN. SOME DAYS IT IS WHEN YOU FIRST GET IN THE VEHICLE, OTHER DAYS IT MAY SUDDENLY UNLOCK THE DOORS AT HIGHWAY SPEEDS AND SOUND THE ALARM TELLING YOU TO PLACE THE VEHICLE IN PARK AND CLOSE THE DOOR. THIS IS A CLEAR SAFETY HAZARD THAT FORD SHOULD BE MADE TO CORRECT. BLINDING LIGHTS AT NIGHT, DOORS THAT WILL NOT LOCK OR UNLOCK WHILE DRIVING DOWN THE ROAD POSES A SAFETY RISK FOR CHILDREN OPERATING DOORS AS WELL AS THE ADULT OCCUPANTS. NOT TO MENTION THE SECURITY RISK WHEN DRIVING THROUGH A QUESTIONABLE AREA AND THE DOORS WILL NOT LOCK. THE CONSTANT DISTRACTION FOR THE DRIVER AND OCCUPANTS ANYTIME YOU TAKE YOUR FOOT OFF THE BRAKE FROM THE AUDIBLE ALERT TELLING YOU TO PLACE THE CAR IN PARK AND CLOSE THE DOOR. THIS IS A SERIOUS ISSUE THAT APPEARS WILL NOT BE CORRECTED UNTIL ENOUGH PEOPLE DIE. IT HAS BEEN A KNOWN ISSUE FOR YEARS AND STILL NO RECALL. ALL AT THE RISK OF THE VICTIMS THAT BOUGHT THESE CARS FROM FORD. WHY SHOULD THE OWNERS OF THE VEHICLES BE FORCED TO PAY FORD TO REPAIR THESE DEFECTIVE COMPONENTS EVERY 6-12 MONTHS. WHY SHOULD THE PUBLIC BE EXPOSED TO THE RISK OF CRASHES FROM THE DISTRACTION AND PEOPLE HAVING TO REPEATEDLY SLAM THEIR DOORS WHILE DRIVING DOWN THE ROAD TO

Structure › Body
Filed Sep 12, 201768,000 milesWI

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES AROUND THE PASSENGER SIDE AIR BAG AREA, WHICH CAUSED THE PASSENGER SIDE AIR BAG TO BE EXPOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A LOCAL UNKNOWN DEALER WAS CONTACTED. THE DASHBOARD WAS NOT REPLACED. THE FAILURE MILEAGE WAS 68,000.

Electrical System
Filed Sep 11, 201779,000 milesOH

A WARNING PANEL DECLARING THAT THE DRIVER'S SIDE DOOR IS AJAR COMES UP WHEN THE DOOR IS NOT AJAR WHETHER WE ARE DRIVING OR STATIONARY. ALSO, ANOTHER PANEL DIRECTS ME TO PUT THE VEHICLE IN PARK WHEN ACCELERATING FROM A STOP. WHEN THE DOOR IS AJAR THE INTERIOR LIGHTS COME ON WHICH IS DANGEROUS AT NIGHT BECAUSE IT DIMINISHES VISIBILITY. IT IS A SAFETY DEFECT.

Electrical System
Filed Sep 10, 201761,256 milesMI

HUNDREDS AND HUNDREDS OF PEOPLE WITH THIS SPECIFIC MODEL AND YEAR ARE REPORTING THE SAME ISSUE OF THE DOOR AJAR SENSOR GOING OUT. SOME PEOPLE SAY IT IS HAPPENING REPEATEDLY EVEN AFTER REPAIR. FORD HASN'T RECALLED IT THOUGH, AND IT IS COSTING AS MUCH AS $750 FOR CONSUMERS. MINE HAS BEEN OUT SINCE JUST AFTER BUYING THE CAR. THE FACT THAT THE REPAIRS ARE NOT EVEN WORKING PERMANENTLY IS A BIGGER ISSUE TOO. THIS IS CLEARLY A MANUFACTURER PROBLEM AND NEEDS TO BE RESOLVED BY FORD. THIS IS A CONSTANT ISSUE REGARDLESS OF MOTION. STATIONARY VEHICLES AND MOVING VEHICLES ALIKE ARE SHOWING THIS ISSUE.

Engine
Filed Sep 10, 2017MI

CLICKING BUT NOT STARTING

Service Brakes
Filed Sep 8, 201757,700 milesCA

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, THE CONTACT HAD TO USE THE AUTOMATIC GEAR SHIFTER IN ORDER TO DOWNSHIFT. THE VEHICLE WAS TAKEN TO KEN GRODY FORD (6211 BEACH BLVD, BUENA PARK CA 90621, (714) 521-3110) AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE ISSUE WOULD BE ESCALATED TO KEN GRODY FORD. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 57,700.

Structure › Body
Filed Sep 8, 201729,500 milesMN

THE "DOOR AJAR" LIGHT STAYS ON AFTER CLOSING THE DOOR. PER SOCIAL MEDIA IT IS A KNOWN AND COMMON PROBLEM. BECAUSE THE ESTIMATE FOR DIAGNOSTICS AND REPLACEMENT (QUOTED BY FORD DEALERSHIP) OF A FAULTY SWITCH IN THE DOOR IS APPROXIMATELY $525.00, THERE ARE SOCIAL MEDIA SUGGESTIONS ON HOW TO DISABLE THE SWITCH (CUTTING A WIRE, ETC.). DISABLING THE SWITCH COULD CAUSE A SAFETY HAZARD. I THINK A RECALL SHOULD IS IN ORDER. MY VEHICLE (2013 FORD EDGE) HAS 29,300 MILES ON IT. THE PROBLEM FIRST STARTING OCCURRING IN AUG. 2017 AND HAS STEADILY GOTTEN WORSE.

Power Train
Filed Sep 8, 201755,000 milesWA

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE SHIFTING INTO PARK, A "SHIFT TO PARK" MESSAGE APPEARED AND A BEEPING SOUND WAS HEARD. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTING AND INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED AFTER EXITING THE VEHICLE. THE CONTACT WOULD HAVE TO RE-ENTER THE VEHICLE, RESTART THE VEHICLE, AND SHIFT THE GEAR SHIFTER SEVERAL TIMES UNTIL THE MESSAGE AND INTERIOR LIGHTING TURNED OFF. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND OTHER OWNERS WITH THE SAME FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Power Train
Filed Sep 5, 201742,000 milesCA

TRANSMISSION IS SLIPPING AND JERKING. ENGINES REVS HIGH WHEN TRYING TO SHIFT. I WAS DRIVING ON A CITY STREET WHEN THIS PROBLEM STARTED. I BARELY MADE IT THRU SEVERAL INTERSECTIONS TO A SAFE LOCATION. THE CAR IS UNDRIVABLE AND TOWED TO DEALER ON 8/14/2017. FORD CASE NUMBER 19010926. CSM JUDY RIZZO. NO ONE FROM FORD WILL TALK TO ME OR RETURN MY PHONE CALLS.

Electrical System
Filed Sep 5, 201785,000 milesVA

DOOR WON'T STAY LOCKED WHEN CAR IS IN MOTION. I HAVE SMALL CHILDREN AND THE DOORS WON'T LOCK WHEN I'M DRIVING. DOOR ALARM KEEPS GOING OFF, SHOWING THAT DOOR ISN'T LATCHED PROPERLY.

Service Brakes
Filed Sep 3, 201732,288 milesTX

13N02 HAS ALREADY BEEN ISSUED FOR THIS SAME ISSUE ON MY SAME MAKE AND MODEL VEHICLE; NAMELY THE BRAKE BOOSTER. HOWEVER, MY VIN WAS NOT VALID FOR THE AGREED UPON 10 YEAR EXTENDED WARRANTY/ONE TIME LABOR & MATERIAL REPAIR PROGRAM. OUR VEHICLE HAS EXPERIENCED A BRAKE BOOSTER FAILURE AT 32288 MILES. PREMATURE FAILURE AND WHAT MY FAMILY CONSIDERS A SAFETY RISK. SOFT PEDAL RESULTS WHEN PUMPING THE BRAKES ON JUST THE SECOND PUSH DOWNWARD.

Power Train
Filed Sep 2, 201748,000 milesCA

9/1/17, I WAS DRIVING HOME ON THE FREEWAY. THE CAR LOST POWER BUT I WAS ABLE TO LIMP OUT OF TRAFFIC. HERE IS THE UNSAFE THING'.. WHILE COMING TO A STOP THE ACCELERATOR SURGED TWO OR THREE TIMES FORCING ME TO DEPRESS THE BRAKE TO KEEP IT FROM ACCELERATING FURTHER. THE ENGINE RPMS WENT FROM IDLE (APPROX. 600RPM) TO 3000RPM WHILE MY FOOT WAS PRESSING ONLY ON THE BRAKE AND THE WRENCH SYMBOL DISPLAYED ALONGSIDE THE SPEEDO. 15 MINUTES LATER, IT HAPPED AGAIN. I LOST ALL ABILITY TO ACCELERATE, THE WRENCH DISPLAYED, AND THE CHECK ENGINE LIGHT CAME ON. WHILE STOPPING, THE CAR SURGED FORWARD AND FORCED ME TO SHIFT INTO NEUTRAL TO CONTROL IT WHILE PRESSING THE BRAKE. IF THERE WAS ANYONE INFRONT OF ME, I WOULD HAVE SURGED AND REAR-ENDED THEM CAUSING DAMAGE OR INJURY. THERE IS A LOT OF HISTORY ON THE ELECTRONIC THROTTLE BODIES AND THEIR ELECTRICAL CONNECTION PROBLEMS IN THE EDGE, ESCAPE, EXPLORER, AND MUSTANGS. PLEASE GET THIS MAKE MODEL INCLUDED IN A RECALL.

Unknown or Other
Filed Sep 1, 2017105,560 milesFL

AUGUST 31, 2017: TRAVELING 80MPH (WITHOUT CRUISE CONTROL, IN LEFT HAND LANE THAT HAD NO SHOULDER), ENGINE SUDDENLY LOST POWER, DROPPED BELOW IDLE SPEED, & RUNNING ROUGH. MANAGED TO LIMP CAR TO RIGHT SHOULDER WITHOUT INCIDENT! INFO SYSTEM DISPLAYED A "YELLOW WRENCH" "SEE OWNER'S MANUAL." HAS OCCURRED 4 TIMES PRIOR TO THIS INCIDENT UNDER 40 MPH. ENGINE DIED COMPLETELY ONE TIME WITH "LOW OIL PRESSURE" MESSAGE. EVERYTHING HAS BEEN CHECKED. NO CODES & OIL SYSTEM IS FINE. HAVE DISCOVERED ON LINE THAT THERE IS AN ISSUE WITH THROTTLE BODY ACROSS SEVERAL FORD MODELS. THE SECOND TIME THIS FAILED WAS RIGHT AFTER MAKING A TURN. THIS LAST INCIDENT WHICH HAS BROUGHT ME HERE TO LODGE A COMPLAINT, WAS VERY SCARY AND COULD HAVE CAUSED MAJOR LOSS OF LIFE. WHY ARE THERE NO RECALLS! I HAVE JUST FOUND A CALIFORNIA CLASS ACTION LAWSUIT REGARDING FORD THROTTLE DECELERATION DEFECT. AFTER EACH INCIDENT THE CAR RESTARTS & RUNS NORMAL. I NEVER KNOW WHEN IT GOING TO QUIT!

Service Brakes
Filed Aug 28, 2017CA

DOOR AJAR WILL NOT GO OFF, BECAUSE IF THIS THE DOORS DO NOT LOCK, INTER LIGHTS WILL NOT GO OFF.HEATS UP INTER LIGHT AREA, DRAINS BATTERY.

Electrical System
Filed Aug 25, 201715,000 milesCA

1. THE 'DOOR AJAR' SENSOR IS TELLING THE CAR THAT THE DOOR IS ALWAYS OPEN. AS A RESULT, THE INTERIOR LIGHTS STAY ON ALL THE TIME, WHICH CAUSES VISIBILITY ISSUES WHILE DRIVING AT NIGHT. IT ALSO LEAVES THE LIGHTS ON EVEN AFTER THE ENGINE IS TURNED OFF AND DOORS ARE LOCKED, WHICH DRAINS THE BATTERY, AND HAS CAUSED MY WIFE TO BE STRANDED A COUPLE OF TIMES. WE REPLACED THE SWITCH AND A YEAR LATER, WE ARE HAVING THE SAME PROBLEM AGAIN. OUR DAUGHTER OFTEN DRIVES THE CAR TO COLLEGE AT NIGHT AND HAS BEEN STRANDED AT LEAST TWICE AFTER GETTING OUT OF CLASS AT 10 PM. THIS PROBLEM HAS GONE BEYOND A NUISANCE AND IS NOW A SAFETY ISSUE. WHEN I CALLED FORD DEALER TO COMPLAIN AGAIN, THEY TOLD ME THEY CAN FIX IT, BY REPLACING THE SWITCH ASSEMBLY ON THE DOOR LOCK, FOR $400. SO FAR, THIS SENSOR HAS BEEN REPLACED TWICE IN 4 YEARS AND IT LOOKS LIKE IT WILL NEED TO BE REPLACED AGAIN. 2. OVER THE LAST FEW WEEKS, THE LIGHT FOR "SHIFT TO PARK" COME ON RANDOMLY. MOST OFTEN, IT IS WHEN MY WIFE IS STOPPED AT THE LIGHT. THE MOMENT SHE TAKES HER FEET OFF THE BREAK, THE LIGHT COMES ON AND STAYS ON UNTIL SHE STEPS ON THE GAS AND THE CAR STARTS TO MOVE. WE TOOK THE CAR TO THE DEALER AND THEY WERE NOT ABLE TO FIND ANY PROBLEMS. RIGHT AFTER LEAVING THE DEALERSHIP, AT THE STOP LIGHT, THE LIGHT CAME BACK ON AGAIN. WE TOOK THE CAR BACK TO THE DEALERSHIP AND THEY SAID IF WE WANTED THEM TO LOOK AT IT, THEY WILL HAVE TO CHARGE US ANOTHER $140 FOR THE TESTS. EITHER THE DEALERSHIP SERVICE PEOPLE DON'T KNOW WHAT THEY ARE

Structure › Body
Filed Aug 23, 201755,000 milesCO

DRIVER SIDE DOOR LATCH SENSOR INDICATING DOOR AJAR FAILED AND THE ENTIRE DOOR LATCH HAD TO BE REPLACED.

Service Brakes
Filed Aug 23, 201756,000 milesNH

LOAD HISSING SOUND WHILE PRESSING THE BRAKE PEDAL AND FEELS SPONGY. WHILE DRIVING, ESPECIALLY WHEN TRYING TO COME TO A FULL STOP, THE PEDAL MUST BE FORCIBLY SLAMMED TO THE FLOOR OR THE VEHICLE WILL CONTINUE TO TRAVEL. THE DEALER CONFIRMED I HAVE A FAULTY BRAKE BOOSTER. FORD HAS ALREADY RECALLED THE BRAKE BOOSTER ON 2013 EDGE MODELS MANUFACTURED UNTIL MARCH 2013. MY VEHICLE WAS MANUFACTURED IN JULY 2013.

Engine and Engine Cooling › Exhaust System
Filed Aug 23, 201719,905 milesNC

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND PASSING OTHER VEHICLES, THE CONTACT NOTICED A STRONG ODOR OF EXHAUST FUMES INSIDE THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO JACKY JONES FORD OF HAYESVILLE (1493 US-64, HAYESVILLE, NC 28904, 828-389-6325), BUT COULD NOT BE DIAGNOSED. THE SERVICE TECHNICIAN SUGGESTED THAT THE SOURCE OF THE ODOR COULD BE THAT THE REAR SPOILER WAS HOLDING EXHAUST FUMES. THE REAR SPOILER WAS RESEALED WITH SEALANT. THE CONTACT STATED THAT THE ISSUE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE SERVICE MANGER WAS ADVISED BY THE FORD CORPORATE OFFICE TO SEAL ALL THE HOLES, ESPECIALLY BY BOLTS WHERE ANY ODOR COULD ENTER THE VEHICLE FROM UNDERNEATH. THE HOLES WERE SEALED, BUT FUMES STILL ENTERED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED MANY TIMES BY THE CONTACT, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 19,905.*BF *JS

Engine
Filed Aug 16, 201745,000 milesFL

IN THE LAST 3 MONTHS MY FORD EDGE HAS SHUT DOWN 6 TIMES AND GOES TO LUMP MODE. AFTER PULING TO THE SIDE OF THE ROAD AND RESTARTING VEHICLE EVERYTHING IS FINE THIS HAPPENS WITHOUT WARNING AND AT INTERSTATE SPEEDS SO FAR I HAVE AVOIDED HAVING AN ACCIDENT BUT ITS ONLY A MATTER OF TIME.I HAVE CONTACTED FORD CUSTOMER SERVICE WITH NO HELP I HAVE TAKEN IT TO FORD FOR SERVICE AND THEY SAY THERE IS NOT ANY CODES IN SYSTEM AND WITHOUT THEM THERE ISN'T ANYTHING THEY CAN DO. AFTER DOING RESEARCH THERE ARE MULTIPLE REPORTS WITH THE SAME PROBLEM FORD NEEDS TO ADDRESSED THIS BEFORE SOMEONE GETS SERIOUSLY HURT

Structure › Body
Filed Aug 14, 201759,000 milesPA

YOU CAN BE DRIVING AND THE DOOR AJAR LIGHT WILL COME ON WHICH TURNS THE INTERIOR LIGHTS ON MAKING DRIVING AT NIGHT VERY DIFFICULT DUE TO THE UNEXPECTED LIGHTING THAT REDUCES VISIBILITY GREATLY AT AN INSTANCE. ALSO IT MAY TAKE SEVERAL ATTEMPTS CLOSING THE DOOR TO GET THE DOOR AJAR LIGHT TO GO OUT CAUSING ONE TO WONDER IF THE DOOR IS TRULY CLOSED OR NOT.

Power Train
Filed Aug 11, 2017MT

PTU LEAKING AND GOING OUT. WHEN YOU DRIVE YOU GET A SMELL LIKE PROPANE. INSIDE THE CAR. MAKE A GRINDING NOISE AFTER YOU STOP AND THEN START MOVING AGAIN. THIS WILL SHUT DOWN THE VEHICLE AND STOP IT INSTANTLY. VERY DANGEROUS. THERE IS A CLASS ACTION LAW SUIT ON THIS. PLEASE HELP MANY PEOPLE SO WE CAN GET THI SAFETY PROBLEM FIXED SO IT DOES HURT MORE PEOPLE.

Engine
Filed Aug 10, 201765,000 milesNC

ON SEVERAL OCCASIONS VEHICLE FAILS TO START. WHEN ATTEMPTING TO START ENGINE IT WILL TURN OVER BUT NOT FIRE. TURNING SWITCH OFF THEN ATTEMPTING TO START ENGINE AGAIN USUALLY RESULTS IN THE ENGINE STARTING. WHEN THIS HAPPENS IT DOES NOT MATTER IF THE ENGINE IS HOT OR COLD, BRAND OF GAS USED OR LENGTH OF TIME OR MILES DRIVEN. THIS HAS OCCURRED SEVERAL TIMES OVER THE LAST 6 MONTHS. VEHICLE HAS BEEN TAKEN TO DEALERSHIP SERVICE DEPARTMENT TWICE. THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM.

Electrical System
Filed Aug 10, 201728,729 milesMN

DRIVER'S DOOR FALSELY INDICATING AJAR. FIRST OCCURRENCE WAS AT 29K MILES AND LOCAL FORD DEALER CLEANED IT PER TSB 15-0013 AND THE SYSTEM WORKED FINE FOR A PERIOD OF TIME. ISSUE WOULD REOCCUR SPORADICALLY FOR VARYING DURATION. IT IS NOW A DAILY ISSUE AND NEEDS TO BE REPLACED AND IS "NOT A WARRANTY ITEM". THIS ISSUE PRESENTS A SERIOUS SAFETY ISSUE WHILE DRIVING AT NIGHT AS THE INTERIOR LIGHT COMES ON AS IF THE DOOR WAS OPENED CAUSING REDUCED VISIBILITY AS WELL AS REMOVING FOCUS FROM THE ROAD TO MANUALLY OVERRIDE THE INTERIOR LIGHTING SYSTEM.

Electrical System
Filed Aug 9, 201739,000 milesOK

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE HEATER DID NOT WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (SETHWABLEY CHEVROLET IN ADA, OK) WHERE THE SOFTWARE WAS RESETTLED. THE FAILURE RECURRED A YEAR LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Edge → · Every Edge year → · How the figures are calculated →