The force necessary to depress the brake pedal has increased and at times the car still rolls while the brake pedal is depressed.
2013 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
The contact owns a 2013 Ford Edge. The contact stated that while having routine maintenance, she was informed there was an abnormal power train noise detected. The contact stated that while driving at unknown speeds the vehicle was shaking. The check engine warning indicator light illuminated The vehicle was towed to the local dealer who diagnosed the power transfer unit and the transfer case needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 94,000.
Hissing sound when the brake pedal was depressed and then the stiffness in the pedal itself. There was little to extremely little braking power and was very difficult to slow and stop the vehicle. Took the car to a local repair shop and determined that it was a faulty brake booster. They felt that it should be taken to the dealer, which I did. I did find out that this is a very common problem with the same make and model Fords. A Customer Satisfaction program 13N02 was launched but not for my vin. This is a very dangerous situation feel that more investigation should be done on this particular product.
Brakes hiss are spongy and then get solid and hard to stop vehicle. Vehicle was made in Oakville plant where 2013 Ford Edge’s have been identified to have known issues with brake booster (Ford program 13N02) although they say my Ford does not qualify even with only 60k miles.
This is not an unknown problem to NHTSA or Ford for covered vehicles. Brake booster failed, causing serious problems with the ability to stop the vehicle. For other 2013 Ford Edge and Mercury MKX vehicles, this repair is covered (NHTSA 10054925), while some of these vehicles are not covered for some reason, including this VIN. The brake booster failure on this vehicle presents no less of a safety issue than that of the covered vehicles, which received a Ford 10 year extended warranty on the brake booster. No warning lamps, messages, or other symptoms.
This is a vigilant preventative report. There aren't any warning lamps, failures or messages yet and I sure am glad. But the symptoms were noticed on May 21, 2021 after I returned home from getting my emissions done. I noticed both front tires were streaming wet with liquid and at first I thought I had run over something. Then today May 30, I needed to run to the grocery store but before I left I had my son look underneath the hood because I thought maybe a fluid or freon may have caused the scene but soon found out that there is no way for any fluids to penetrate to the tires because there is a solid panel separating the mechanisms underneath the hood from the wheels and tire. That made me take a closer look at the inside of the wheel covers/caps and low and behold you can see because of the dark color of the fluid in the wells of the wheels; brake fluid has been spewing now, both times as far as I can tell. I don't know how long it takes for the fluid reservoir to become empty, but I sure wouldn't want to be driving my vehicle when that happens. So this is in my opinion a "Life or Death" Safety Hazard and would really be appreciative for an immediate response! I need your suggestion as soon as you're able to, what should be my next step. I am a senior citizen and I purchased this 2013 vehicle as my future retirement vehicle in 2014 and retired in 2017. I believed it would be a nice, sturdy well-built and reliable vehicle for years to come. I've owned many a vehicle and have
The purpose of this letter is to request a recall on 2013 Ford Edge. The customer satisfaction program 13N02 released in January of 2014 identifies that “it is possible for the brake booster on your vehicle to develop a small tear in the diaphragm.” This is what has occurred in my vehicle under 100,000 miles. The recall/program covers vehicles made prior to March 28, 2013 and my vehicle was made in approximately June. As a result my request for relief has to this point been denied. I am very disappointed as it is an identical issue to the recall but because my car is approximately 90 days younger than others identified, I am out $940.30 dollars for the repair. The repair is completed now. The vehicle was not stopping responsively and put myself and others at risk. My auto mechanic confirmed the issue and identified it as the same described in the recall noted above. There were no warning lamps or other symptoms to make us aware of the issue. Ford denies to cover my repair as it is a vehicle made shortly after the bulletin identifies.
Entire panel system shuts down when driving at various times. Non-functioning lights, speedometer, and warning systems. Entire panel across Ford Edge goes black. Driving at night and the entire cabin and headlamps shut off immediately. No hazard lights. Ford stated my vehicle is not recalled due to being manufactured at another plant from other recalls of the same year, model and make. Vehicle has less than 28,000 as of this date. Available for inspection immediately.
Backup camera started having issues (screen image upside down, screen flashing) 3 years ago. Dealer stated this is common complaint and since the car was not under warranty the estimated repair could be upwards to $2,000. I asked if the issue was common and pointed out there was a recall on new Ford cars and trucks due to backup camera issues, and why this issue shouldn't be covered as it is has the same problem that the recall on newer vehicle has? There was no response other than asking if I wanted the camera fixed, or not.
I HAVE EXPERIENCED SEVERAL OCCASIONS WHERE I HAVE EITHER HAD TO 1) PRESS THE BRAKES VERY HARD TO THE FLOOR TO STOP, SOMETIMES STILL ROLLING OR 2) OCCASIONALLY FELT VERY STIFF BRAKES THAT WILL NOT STOP THE CAR WHEN PRESSING ON THE BRAKE. THE CAR WOULD CONTINUE TO ROLL. I HAD TO PULL TO THE SIDE SO I WOULD NOT IMPACT THE CAR IN FRONT OF ME. THIS HAS HAPPENED SEVERAL TIMES ON HIGHWAY 23. THERE WAS A RECALL FOR A BRAKE BOOSTER ISSUE, BUT FORD CLAIMS MY CAR WAS MADE THE MONTH AFTER THE RECALL ENDED. THIS ISSUE HAS BEEN HAPPENING FOR YEARS, AND GETTING WORSE RECENTLY. WE HAD TO SCHEDULE THE REPAIR BECAUSE THE CAR WAS UNSAFE TO DRIVE. THE BRAKES WERE IN GOOD CONDITION OTHERWISE - NO OTHER ISSUES.
EVEN THOUGH THE DOOR IS CLOSED, THE DOOR OPEN SIGNAL IS ON AND WILL STAY ON AND I CANNOT LOCK THE CAR. IT WAS HAPPENING PERIODICALLY, NOW IT IS CONSISTENT. AFTER REVIEWING THE NHTSA WEBSITE, I NOTICED THAT 19N09 WAS ISSUED AND I NEVER RECEIVED THE NOTICE TO BRING THE CAR IN.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WOULD DEPRESS TO THE FLOORBOARD TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE BRAKE BOOSTER NEEDING TO BE REPLACED. THE CONTACT WANTED A SECOND OPINION AND TOOK THE VEHICLE TO KEN GARFF ST. GEORGE FORD (145 HILTON DR, ST. GEORGE, UT 84770) WHERE IT WAS DIAGNOSED WITH THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
DRIVER DOOR AJAR INDICATOR REMAINS ON EVEN WHEN DOOR IS FULLY CLOSED. THIS RESULTS IN DOORS NOT BEING ABLE TO LOCK, POSING A POSSIBLE SAFETY ISSUE. THIS IS HAPPENING RANDOMLY. ADDITIONALLY, THE INTERIOR LIGHT ON CONTINUOUS ILLUMINATION WHICH COULD RESULT IN DEAD BATTERY.
2013 FORD EDGE WITH PUSH BUTTON START MODELS EXHIBITS A SHIFT TO PARK MESSAGE, DISPLAYED WHILE THE SHIFTER IS IN PARK POSITION AND VEHICLE IS STATIONARY AND PARKED. THERE HAS BEEN A TECHNICAL SERVICE BULLETIN ISSUED ON THIS 14 DECEMBER 2017, BUT REPAIR OF SHIFTER KIT -PARK DETECT SWITCH, 2011-2014 EDGE IS NOT COVERED AS A RECALL ISSUE EVEN THOUGH IT IS A WELL KNOWN PROBLEM.
I HAVE A HISSING NOISE WHEN PRESSING THE BRAKE AND A SOFTER FEELING WHEN PUSHING THE BRAKE. THIS HAPPENS WHEN I COME TO A COMPLETE STOP OR WHEN I'M IDLING. MY VEHICLE WAS BUILT IN THE PLANT THAT HAD A CUSTOMER SATISFACTION PROGRAM OFFER AN EXTENDED WARRANTY TO FIX THIS ISSUE, BUT MY DATE IS 6 MONTHS OFF OF THEIR WINDOW AND THEY WON'T COVER IT.
ON GOING ISSUE WITH BRAKE BOOSTER FAILURE, JUST HAD THE 2ND BRAKE BOOSTER REPLACED FOR A HARD BRAKE PEDAL DUE TO DIAPHRAM FAILURE IN THE BOOSTER, IT WAS REPLACED AT A LOCAL FORD DEALERSHIP ON DAY OF 3/2/2018 MILAGE ON VEHICLE WAS 42785 (THIS BOOSTER WAS REPLACED UNDER AN EXTENDED PART WARRANTY DEFECT) 3RD NEW BOOSTER INSTALLED 3/21/2021 MILAGE ON VEHICLE WAS74757 FORD CUSTOMERS SERVICE WAS UNRESPONSIVE TO PROBLEM
SPONGY SOFT BRAKE PEDAL DUE TO FAULTY ABS BRAKE MANIFOLD VALVE, (AS DIAGNOSIS FROM REPAIR SHOP) WHILE BRAKING TO MAKE A LEFT HAND TURN STARTED THE PROBLEM OF SPONGY, DIMINISHED BRAKING CAPACITY, APPLYING BRAKES WOULD RESULT IN A SOFT FADING PEDAL PROBLEM OCCURED WHILE CAR IN MOTION MAKING LEFT HAND TURN FROM HIGHWAY TO ROAD NORMAL BRAKING CONDITION
THE ABS WENT OUT. BRAKES WENT ALL THE WAY TO THE FLOOR. ON A SEPARATE OCCASION, A BRAKE LINE GAVE OUT AND WAS LEAKING' THAT NEEDED TO BE FULLY REPLACED' POWER BRAKE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED' THIS ALL HAPPENED WITHIN 4-5 MONTHS. THE WRENCH IDIOT LIGHT CAME ON AND THERE WAS LOSE OF POWER. IT HAS COME ON MULTIPLE TIMES BUT THEN GOES AWAY AND THEN THE CAR IS FINE.
FAILURE OF THE BRAKE BOOSTER. THIS ALLOWS THE BRAKE PEDAL TO GO ALMOST TO THE FLOOR, REQUIRING A LONGER STOPPING DISTANCE AND MORE PRESSURE ON THE BRAKE PEDAL. MY WIFE TOLD ME ABOUT THIS OCCASIONAL BEGINNING ABOUT 1.5 YEARS AGO BUT I WAS UNABLE TO DUPLICATE IT. THIS PAST WEDNESDAY FEBRUARY 17, 2021, WHILE I WAS DRIVING THE CAR AT VARIOUS SPEEDS, IT FAILED COMPLETELY. IN 2014 FORD ISSUED CSP 13N02 TO CORRECT THIS PROBLEM ON 2010-2013 FORD EDGE VEHICLES. THIS WAS NOT A RECALL, BUT IT SHOULD BE. MY WIFE NEVER RECEIVED NOTIFICATION FROM FORD OR THE SELLING DEALERSHIP ABOUT THIS. WE MADE AN APPOINTMENT FOR TODAY, FEBRUARY 21, 2021, AT THE SELLING DEALERSHIP. WHEN WE DROPPED IT OFF I INFORMED THEM OF THE PROBLEM, AS WELL AS CSP 13N02. SINCE HER VEHICLE HAD JUST OVER THE 150,000 MILE LIMIT FOR THE CSP THEY REFUSED TO PERFORM THE WORK UNDER THE TERMS OF THAT CSP. THAT CSP HAS A PARTS COST OF $200 AND ALLOWS 2 HOURS LABOR. THEY HAVE QUOTED HER $700+. THE CAR HAS BEEN LEFT THERE FOR REPAIR SINCE WE HAVE NO OTHER CHOICE. THERE SHOULD BE A RECALL INITIATED FOR THIS DANGEROUS SITUATION.
CAR WAS SERVICED IN MASSACHUSETTS PRIOR TO DRIVING TO FLORIDA. DEALER RECOMMENDED NEW BRAKES AND AIR CABIN FILTER. NO MENTION OF OTHER ISSUES DURING 99 POINT INSPECTION (REPORT NOT PROVIDED). REACHED FLORIDA AND CAME OFF HIGHWAY AND WAS CUT OFF AND SLAMMED ON BRAKES. HEARD A LARGE BOOM AND TRIED TO DRIVE FORWARD AND WOULD NOT DRIVE. REACHED PARKING LOT AND CAR WOULD REVERSE BUT WHEN MOVING FORWARD WOULD SKIP. HAD IT TOWED TO LOCAL DEALERSHIP TOLD ME THAT POWER TRANSFER UNIT HAD EXPLODED. MOST LIKELY HAD LEAK THAT WAS NOT DISCOVERED DURING CAR SERVICING. RESEARCHED ONLINE AND THE POWER TRANSFER UNIT SEEMS TO BE A MAJOR ISSUE WITH THE AWD FORD EDGE. SURPRISED THERE HAS NOT BEEN A RECALL.
1/19/2021 HAD ACCIDENT ON I85 HIGHWAY CHARLOTTE NC. WHEN I BRAKE AT 50 MILES FOR TRYING AVOID ACCIDENT CAR DIDN'T STOP AS SOON AS. BUT I HIT MY HEAD FIRST BEFORE THE AIRBAG DEPLOYED.. MY FOREHEAD IS BLACK AND BLUE STILL AFTER A WEEK OF THE ACCIDENT
LIGHT KEEPS COMING ON WHILE DRIVING, SAYING LEFT PASSENGER DOOR IS NOT CLOSED. SHORTLY AFTER THAT STARTED THE WIPERS STARTED COMING ON BY THEMSELVES ONCE THE CAR IS STARTED. WE DO NOT HAVE AUTOMATIC WIPERS. WHILE LOOKING ONLINE TO TRY TO FIGURE OUT WHY THIS WAS HAPPENING, DISCOVERED MANY OTHER PEOPLE HAD THE SAME PROBLEM ON THIS YEAR, MAKE & MODEL. THERE SHOULD BE A RECALL ON THIS SINCE THERE ARE SO MANY!
THE POWER TRANSFER UNIT FAILED WHICH COST $2,800.00 TO FIX. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL CAR. AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE BOTH VERY COSTLY AS WELL AS A SAFETY ISSUE AS WELL. AFTER BRINGING UP THE METALLIC NOISE A COUPLE OF TIMES WITH THE DEALERSHIP, I FINALLY ASKED THEM TO CHECK THE PTU UNIT WHICH IT WAS CONFIRMED TO BE.
THE COLLISION AVOIDANCE AND CRUISE CONTROL SYSTEM HAS BECOME INTERMITTENT, UNDEPENDABLE AND DANGEROUS WHILE DRIVING. THERE IS NO WAY TO TELL WHEN IT IS WOKING OR NOT AND TO DEPEND ON IT IS ASKING FOR DISASTER. THE DEALER DOESN'T SEEM TO HAVE A CLUE AS TO WHAT TO DO ABOUT IT.
POWER TRANSFER UNIT FAILED. COST TO FIX WAS $2,800.00. I BROUGHT IT TO THE FORD DEALER A COUPLE OF TIMES. AFTER DIAGNOSING IT MYSELF I ASKED THEM TO CHECK POWER TRANSFER UNIT WHICH WAS MAKING A METALLIC SOUND. I DID SOME RESEARCH AND FOUND THIS IS A VERY COMMON AND POSSIBLY DANGEROUS AND CERTAINLY COSTLY CONDITION WITH THIS CAR.
HAD TO HAVE TRANSMISSION REPLACED AT 48,000 MILES. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN IT JUST SHUT OFF WHILE DRIVING. I WAS ON A CITY STREET DRIVING ABOUT 40 MPH. I HAD TO CALL THE LOCAL POLICE DEPARTMENT TO HAVE THEM COME PARK BEHIND THE CAR BECAUSE MULTIPLE PEOPLE ALMOST HIT ME WHILE STRANDED IN THE MIDDLE OF THE ROAD. OIL PRESSURE LIGHT CAME ON FOR A SINGLE SPLIT SECOND THEN WENT OFF. RIGHT AFTER THE TRANSMISSION GAVE OUT AND ENGINE SHUT OFF AS A WAY TO PROTECT THE MOTOR. I WAS ALMOST HIT BY SEVERAL PEOPLE. I STARTED THE CAR AGAIN AND IT IDLED FINE. AS SOON AS I SHIFTED INTO DRIVE IT SHUT OFF AGAIN. THIS COULD HAVE GOTTEN ME AND MY GF SERIOUSLY INJURED. REAR CROSS TRAFFIC WARNING SIGNALS GO OFF WHEN NOTHING IS AROUND. IT HAPPENS ALL THE TIME AND IS SUPER ANNOYING.
DRIVER'S SEAT BEGAN TO ROCK BACK AND FORTH WITH VEHICLE MOTION. SEAT IS POWER WITH MEMORY. DEALER STATES THAT ITS A KNOWN ISSUE WITH NO RECALL OR TSB. QUOTED $1600 FOR REPLACEMENT. SEAT HAS NOW BEGAN TO MOVE FORWARD UNDER BRAKING CONDITIONS, AND AFT UNDER ACCELERATION. THIS IS AN UNSAFE CONDITION THAT COULD BE A MAJOR CONTRIBUTING FACTOR TO AN ACCIDENT. UPON INSPECTION OF THE SEAT TRACK, THE GUIDE RAILS HAVE BEGAN SEPERATING AND HAVE BECOME LOOSE.
MY CAR HAS BEEN LEAKING OIL FOR YEARS, BUT NO ONE COULD FIND A LEAK IN OUR OIL SYSTEM. WE WERE JUST TOLD WE HAVE A CRACKED TRANSFER CASE BY THE FORD DEALERSHIP.
OVER A YEAR AGO MY DRIVER SIDE DOOR WOULD BE CLOSED AND MY EDGE WOULD SAID DOOR AJAR LEAVING THE LIGHTS ON AND ME UNABLE TO LOCK MY DOORS. AFTER DROPPING A BUNCH OF MONEY THE LATCH WAS REPLACED AND HAS A WARRANTY ON IT. MY PASSENGER DOOR IS NOW DOING THIS AND IF MY DRIVER DOOR HAS A WARRANTY MEANING WHATEVER COMPANY IS AWARE OF THIS HAPPENING AND COVERING IT, I WANT MY PASSENGER DOOR COVERED WITHOUT ME BEING OUT ANY MONEY! IT IS HARD TIMES RIGHT NOW AND ANY HELP WOULD BE GREAT!
ISSUE WITH BRAKES AT ONLY 66,000 MILES, HAVINGTO PUMP THE BRAKES, CAR STILL ROLLING WHEN PEDAL IS TO THE FLOOR, HISSING SOUND WHEN STOPPED. HAPPENED OVER A FEW WEEKS TIME. TOOK TO FORD DEALER, DIAGNOSED BRAKE BOOSTER AND NEEDS REPLACEMENT. RESEARCHED AND FOUND CUSTOMER SATISFACTION PROGRAM 13NO2 LETTER HTTPS://FORD.OEMDTC.COM/2280/13N02-EXTENDED-WARRANTY-COVERAGE-ON-BRAKE-BOOSTER-2010-2013-FORD-EDGE-LINCOLN-MKX DATING BACK TO 2014 REGARDING THIS SAME ISSUE BUT WAS TOLD BY MY DEALERSHIP SERVICE DEPT THAT MY VEHICLE WAS BUILT 3 MONTHS AFTER THE EFFECTED VEHICLE CUT OFF OF MARCH 3 2013 . THIS IS SO SUSPECT . I CANT DRIVE MY CAR. MY BRAKES DONT WORK. I TOOK IT TO FIRESTONE AND THE TECHICIAN TOLD ME THAT ITS NOT SAFE TO DRIVE. I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN. ONCE THIS IS FIXED I WILL TRADE IT IN FOR A CHEVROLET. NOTE THAT THE DEALER CAN LOOK UP YOUR VEHICLE INFO IN THEIR SYSTEM CALLED OASIST,
BRAKES NOT WORKING PROPERLY. HAD BRAKES REPAIRED. ATTACHED INVOICES FOR OVER $2000. BRAKES STILL OVERHEATING, SMELLS LIKE THE CAR WILL CATCH FIRE, ENGINE LIGHTS COME ON, TOO HOT TO EVEN SWITCH IN GEAR, CAR NOT DRIVABLE NOW. NOW I'M TOLD IT IS A PROBLEM WITH FORD PARTS ABC CONTROL 2C219 AND ABC HYDRAULIC 2C215. I'M ALSO TOLD THE PART IS ON BACKORDER AND IS NOT AVAILABLE.
12/18/2020, I DROVE 2013 FORD EDGE TO A RESTAURANT IN TOWN. NO PROBLEMS. 12/19/2020, LEFT HOUSE, DROVE ONE MILE, TURNED ONTO PUBLIC ROAD, HIT BRAKES AND THEY WENT STRAIGHT TO THE FLOOR. NO BRAKING AT ALL. BRAKE FLUID VERY LOW. HAD BEEN FINE THE WEEK BEFORE. MANAGED TO GET CAR BACK HOME. HAD TOWED TO DEALER WHO SAID RECALLS FOR THAT WENT OUT IN SEPTEMBER BUT I DID NOT RECEIVE ONE.
FORD EDGE 2013 EVERY COUPLE OF MONTHS YOU WILL FIND THE BRAKE REACH TO THE FLOOR SUDDENLY. I VISITED THE AGENCY SOME TIMES THEY SAYING MASTER CILINDER AND SOME TIMES HYDRAULIC CONTROL UNIT AND BOTH ARE VERY EXPENSIVE BECAUSE MOST OF THIS CARS MODEL ALWAYS CHANGE IT. YOU HAVE TO PUT IN YOUR MIND EVERY TIME YOU WILL USE THE BRAKES THAT YOU WILL NOT FID THE BRAKES PEDAL.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL EXTENDED TO THE FLOOR, EXTENDING THE BRAKING DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER FORD SQUARE OF MT. VERNON LOCATED AT 1501 BROADWAY ST, MT VERNON, IL 62864 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
I WAS IN A CAR ACCIDENT AND THE AIRBAG INJURED MY CHEST AND SHOULDER AND CHEST. THEE SEAT BELT CUT MY NECK . I HAVE BEEN DRIVING FORDS ALL MY LIFE AND WAS A SATISFIED CUSTOMER. BUT AFTER THAT ACCIDENT I WAS SCARD BECAUSE THE DASH BOARD DROPPED DOWN. I NOW QUESTION MY SAFETY IN A FORD EDGE. I WAS DRIVING AT A SPEED OF 35 MILES AN HOUR.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH PULLING INTO PARKING SPACE WHEN THEY ATTEMPTED TO PRESS THE BRAKES, HOWEVER, THE BRAKE PEDAL FLOORED CAUSING THE VEHICLE TO SKIP THE CURB. THERE WERE NO AIR BAGS, NO DAMAGE TO THE VEHICLE.. THE VEHICLE WAS NOT TOWED. THERE WERE NO INJURIES. THE CONTACT HAD CONTINUED TO OPERATE THE VEHICLE AS NORMAL HOWEVER THE FAILURE WOULD OCCUR INTERMITTENTLY AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE BRAKES AND INFORMED THEM OF A SB REGARDING THE BRAKE BOOSTER. THE CONTACT SPOKE WITH ARCHIE COCHRANE MOTORS INC. (2133 KING AVE W, BILLINGS, MT 59102;(406) 656-1100) WHO REPLACED THE BRAKE BOOSTER AND THE HOSE. THE DEALER STATED THE ISSUE WAS NOT RESOLVED. THE DEALER INFORMED THEM THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED HOWEVER IT WOULD TAKE APPROXIMATELY A MONTH DUE TO BACKORDER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 50-55 MPH, THE VEHICLE JERKED AND THERE WAS AN ABNORMAL BURNING SMELL DETECTED. THE INSTRUMENT CLUSTER CONTINUED TO RESET. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LONG-LEWIS FORD 2091 FAIRVIEW AVE, PRATTVILLE, AL 3606 334) 365-2272 WHERE IT WAS DIAGNOSED THE COIL PACK WAS BURNT OUT AND THE PCS SYSTEM NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 154,000.
CAMERA BACKUP DOES NOT WORK, THE PASSENGER DOOR WILL NOT LATCH, SO IT IS OPEN AND FLEW OPEN WHILE DRIVING.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT CALLED CROSSROADS FORD LINCOLN INC. (1070 VERSAILLES RD, FRANKFORT, KY 40601; (502) 695-1990) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,794.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT INITIALLY HAD THE BRAKE MASTER CYLINDER REPLACED BY HER HUSBAND HOWEVER, THE FAILURE RECURRED. THE SECOND TIME, THE CONTACT HAD THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ABS MODULE. THE MECHANIC THEN SPOKE WITH FOWLER FORD (3400 S SHERIDAN RD, TULSA, OK 74145) WHERE HE WAS INFORMED THAT HE WOULD BE PLACED ON A WAITING LIST TO RECEIVE PARTS FOR THE REPAIR. THE VEHICLE REMAINED WITH THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
THE ENGINE LIGHT IS ON IN MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT HAD THE CODES OF P2196 AND P2198 A H02S HEATED OXYGEN SENSOR IS MALFUNTIONING. WHEN THE REP PULLED UP THE CODES HE INFORMED ME THEY HAD THOUSANDS OF MY SAME VEHICLE WITH THE SAME PROBLEM. I CONTACTED FORD WARRANTY AND THEY SAID IT WAS NOT COVERED. THIS IS HORRIBLE FOR FORD TO KNOW THIS IS A DEFECT ON THEIR VEHICLE AND NOT BE RESPONSIBLE FOR FIXING IT. SO I WOULD LIKE TO LAUNCH THIS FORMAL COMPLAINT. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. THE AIP HAS GONE OUT IN MY VEHICLE AND I HAVE HAD OTHER ISSUES THAT THE FORD WARRANTY HAS SAID DID NOT APPLY. THE VEHICLE WAS IN MOTION WHEN THE LIGHT CAME ON.
MY REAR/BACKUP CAMERA IS INOPERATIVE AND DOESN'T ENGAGE PROPERLY. ALSO, MY "CHECK ENGINE LIGHT" COMES ON ( AND GOES OFF) PERIODICALLY; CODE "402" APPEARS {EMISSIONS} ISSUE!??
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATE AND THE CONTACT HAD TO TURN THE VEHICLE ON AND PLACE THE VEHICLE IN PARK WHILE OPENING AND CLOSING THE DOOR FOR THE WARNING LIGHT TO NOT BE DISPLAYED. THE CONTACT STATED THAT THE PROCEDURE NEEDED TO BE PERFORMED SEVERAL TIMES. THE CONTACT HAD TAKEN THE VEHICLE TO A CERTIFIED MECHANIC BUT WAS UNABLE TO CONFIRM WHETHER OR NOT ANY REPAIRS WERE PERFORMED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
I LIVE ON A RURAL HIGHWAY, UPON APPROACHING MY HOUSE, TRAVELING AROUND 55 MPH, WHEN I APPLIED MY BRAKES, THE ABS SYSTEM ACTIVATED, THE PEDAL WENT TO THE FLOOR, ALMOST DIDN'T STOP AND ALMOST TOOK MY MAILBOX OUT, FORTUNATELY I WAS HOME. THE NEXT DAY, THE BRAKE PEDAL NOW GOES TO THE FLOOR WITH LITTLE BRAKING POWER. I WORK FOR AN INDEPENDENT REPAIR FACILITY AND HAVE DETERMINED THE PROBLEM IS WITH THE HCU. 2 OTHER VEHICLES CAME TO OUR SHOP WITH THE SAME PROBLEM WITHIN THE LAST COUPLE MONTHS. I HAVE CONTACTED FORD AND HAVE BEEN INFORMED THERE ARE RECALLS/CAMPAIGNS FOR THIS PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE WITH THE SUDDEN LOSS OF BRAKES. FORD MOTOR CO. SHOULD TAKE RESPONSIBILITY FOR THIS COMMON PROBLEM!
DRIVER DOOR SAYS AJAR AFTER CLOSING DOOR DRAINING BATTERY ALARM GOES OFF IN MIDDLE OF THE NIGHT AS BATTERY DRAINS AND EVENTUALLY DIES.
PASSANGER DOOR ADJAR LIGHT ON ALL THE TIME AND DOORS WILL NOT LOCK WITH LIGHT ON. A SAFETY HAZARD WHEN IN HIGH CRIME AREAS. HAVE RECALL FOR DRIVERS DOOR BUT NOT PASSANGER DOOR.
IGNITION SWITCH IS STAYING TURNED ON AFTER LETTING GO OF THE KEY WHEN STARTING THE CAR.
THE VEHICLE FAILED TO BRAKE PROPERLY AND MAINTAIN ITS DISTANCE.
FOR NO REASON THE GLASS SUN ROOF ON OUR 2013 FORD EDGE EXPLODED TO DAY WHILE DRIVING ON THE HI WAY NOTHING HIT THE GLASS THE SOUND MAD ME LOSE CONTROL FOR I FEW SECONDS I CALLED FORD DEALER TO SEE IF THERE WAS A RECALL THEY SAID NO THE CAR IS OUT OF WARRANTY I SEE THIS IS A PROBLEM WITH SUN ROOFS FROM 2008 TO NOW WITH FORD EDGE AND OTHER AUTO
VEHICLE IS EXTREMELY SHAKY AND HARD TO HANDLE. ALSO SOMETIMES THE ADVANCED TRACTION CONTROL WARNING LIGHT COMES ON IN THE ANTI-LOCK BRAKES ENGAGE WHILE BREAKING NORMAL LEE
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ford Edge → · Every Edge year → · How the figures are calculated →