STOP AND GO TRAFFIC. STOPPED AT TRAFFIC SIGNAL 4 CARS BACK. TRAFFIC STARTED MOVING ON GREEN LIGHT, I TAPPED MY BRAKES 3X, 4TH TIME NO BRAKES. I ROLLED INTO THE BACK OF A JEEP SLOWLY, 2MPH, WHILE STANDING ON MY BRAKE PEDAL WITH NO HYDRAULIC PRESSURE AT ALL. WE MOVED TO THE SHOPPING MALL PARKING LOT, BRAKE PRESSURE WAS RESTORED. HAPPENED ONLY WHEN PUMPING BRAKES REPEATEDLY AT SLOW RATE OF SPEED. BROUGHT VEHICLE TO DEALER. TOLD BRAKE BOOSTER WOULD HAVE TO BE REPLACED. CUSTOMER SATISFACTION PROGRAM # 13N02.COMPLETED 7/29/14. PREVIOUSLY RAN VEHICLE HEALTH REPORT THROUGH MYSYNC = BRAKES OK. FEB'14 - OIL CHANGE AT DEALERSHIP. ASKED ABOUT LETTER I RECEIVED ABOUT BRAKE BOOSTER BUT WAS TOLD "I WASN'T READY FOR THAT JUST YET. I WOULD FEEL SPONGY BRAKES BEFORE IT NEEDED REPLACING". THEY DROVE MY VEHICLE INTO BAY AND TECH SAID BRAKES WERE FINE. OBVIOUSLY NOT. BRAKES FAILED WITHOUT WARNING. 77% INCREASE IN PREMIUMS DUE TO MERIT RATING BOARD, INSURANCE AGENT SAID THEY COULD DO NOTHING ABOUT SURCHARGE (10 YR OLD JEEP BUMPER THAT WAS ALREADY RUSTED OUT) .
2012 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
STOP AND GO TRAFFIC. STOPPED AT TRAFFIC SIGNAL 4 CARS BACK. TRAFFIC STARTED MOVING ON GREEN LIGHT, I TAPPED MY BRAKES 3X, 4TH TIME NO BRAKES. I ROLLED INTO THE BACK OF A JEEP SLOWLY, 2MPH, WHILE STANDING ON MY BRAKE PEDAL WITH NO HYDRAULIC PRESSURE AT ALL. WE MOVED TO THE SHOPPING MALL PARKING LOT, BRAKE PRESSURE WAS RESTORED. HAPPENED ONLY WHEN PUMPING BRAKES REPEATEDLY AT SLOW RATE OF SPEED. BROUGHT VEHICLE TO DEALER. TOLD BRAKE BOOSTER WOULD HAVE TO BE REPLACED. CUSTOMER SATISFACTION PROGRAM # 13N02.COMPLETED 7/29/14. PREVIOUSLY RAN VEHICLE HEALTH REPORT THROUGH MYSYNC = BRAKES OK. FEB'14 - OIL CHANGE AT DEALERSHIP. ASKED ABOUT LETTER I RECEIVED ABOUT BRAKE BOOSTER BUT WAS TOLD "I WASN'T READY FOR THAT JUST YET. I WOULD FEEL SPONGY BRAKES BEFORE IT NEEDED REPLACING". THEY DROVE MY VEHICLE INTO BAY AND TECH SAID BRAKES WERE FINE. OBVIOUSLY NOT. BRAKES FAILED WITHOUT WARNING. 77% INCREASE IN PREMIUMS DUE TO MERIT RATING BOARD, INSURANCE AGENT SAID THEY COULD DO NOTHING ABOUT SURCHARGE (10 YR OLD JEEP BUMPER THAT WAS ALREADY RUSTED OUT) .
DOOR AJAR LIGHT STAYS ILLUMINATED WHEN DOOR IS CLOSED. THIS CAUSES A DISTRACTION TO THE DRIVE BECAUSE THE INTERIOR LIGHTS STAY ILLUMINED WHEN DRIVING. VERY SERIOUS AND THE DEALER WANTS OVER 650 TO FIX THE ISSUE.
THE DOOR AJAR MESSAGE SHOWS ON THE DASH WHEN DOOR IS CLOSED. AFTER MANY ATTEMPTS THE SENSOR DOES NOT READ THE DOOR BEING CLOSED. THIS SEEMS TO BE A VERY BIG ISSUE THAT REQUIRES A RECALL DUE TO SAFETY SINCE IT IS PART OF THE ELECTRICAL SYSTEM.
THE BRAKE ROTORS ARE CAUSING THE VEHICLE TO VIBRATE WHEN APPLYING THE BRAKE AT MODERATE SPEEDS.
DOOR SENSOR MALFUNCTIONING. DOOR ALARM AND LIGHTS CONTINUE TO STAY ON AFTER DOOR IS CLOSED.
"DRIVER'S DOOR AJAR" INDICATOR IS ON ALL THE TIME EVEN THOUGH DOOR IS CLOSED COMPLETELY. THEN THE DOORS WILL NOT LOCK FROM INSIDE THE VEHICLE AND THE INTERIOR LIGHTS STAY ON (THIS IS A SAFETY HAZARD AT NIGHT AS THE DRIVERS VISION IS IMPAIRED BY THE INTERIOR LIGHTS). ALSO RELATED TO THIS PROBLEM: THE "SHIFT TO PARK" AUDIBLE AND VISUAL INDICATOR OPERATES AT RANDOM WHILE DRIVING WHICH IS A SIGNIFICANT DISTRACTION TO THE DRIVER.
DOOR AJAR SIGNAL STAY ON WHEN DOOR IS CLOSED. INTERIOR LIGHT STAYS ON. INABILITY TO LOCK DOORS WHILE IN VEHICLE. FAULTY LATCH. CONTINUOUS DOOR AJAR CHIME SOUND ON.
THE "DOOR AJAR" LIGHT STAYS ON EVEN WHEN THE DOOR IS SHUT SECURELY. WHEN THIS HAPPENS, THE INTERIOR LIGHTS STAY ON AND THE DOORS WILL NOT LOCK WHILE DRIVING. THIS IS VERY DANGEROUS, PARTICULARLY IF YOU HAVE CHILDREN IN THE CAR. WE HAD THIS FIXED ONCE FOR OVER $150 AT A DEALERSHIP. NOW LESS THAN A YEAR LATER WE ARE HAVING THE SAME ISSUE.
THE DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS SHUT. INTERIOR LIGHT STAYS ON. DOOR CANNOT BE LOCKED WHEN INSIDE.
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS SHUT. INTERIOR LIGHT STAYS ON. DOORS CANNOT BE LOCKED WHEN INSIDE.
THE DRIVER DOOR LATCH IS DEFECTIVE THUS FAILING TO NOTIFY THE SENSOR THAT THE DOOR IS ACTUALLY CLOSED. THE DOOR, ALTHOUGH CLOSED, REGISTERS OPEN. THE DOOR AJAR WARNING SOUNDS ON THE DASH BOARD, DOME LIGHTS STAY ON AND DOORS DO NOT LOCK. I AM CONCERNED THAT THE DEFECTIVE LATCH MAY AFFECT AIRBAG DEPLOYMENT BECAUSE THE DOORS INTERMITTENTLY FAIL TO LOCK. I BEGAN SEARCHING FORD FORUMS ONLY TO FIND THAT THIS IS AN ISSUE FOR MANY FORD OWNERS. I CONTACTED FORD MOTOR CORPORATION ONLY TO BE INFORMED THAT THEY KNEW NOTHING OF THIS ISSUE. IT WOULD BE APPROPRIATE FOR FORD TO ACKNOWLEDGE THIS ISSUE, REPAIR THE FAULTY PART AT THEIR EXPENSE, AND CONTINUE TO FOLLOW INDUSTRY STANDARDS BEST PRACTICES.
TO WHOM IT MAY CONCERN: MY VEHICLE DOES NOT RECOGNIZE WHETHER MY DOOR IS OPENED OR CLOSED. I AM ALWAYS CONCERNED THAT EVEN SHUTTING IT MAY LEAD TO ISSUES BECAUSE THE ALERT IS SAYING ITS NOT IS NOT CLOSED. WILL MY DOOR RADOMLY OPEN ON THE HIGHWAY? IF IM IN AND ACCIDENT WILL I BE THROWN OUT OF THE CAR? I HAVE CONTACTED THE FORD DEALERSHIP AND EVEN PUT MY CAR IN THE SHOP TWICE. THEY GAVE A TEMPORARY FIX AND REALLY SAID THERE WAS NOTHING THEY COULD ABOUT IT AND THE VEHICLE NEEDED TO BE RECALLED IN ORDER THEM TO LOOK IN TO THE ISSUE. MY GIRLFRIEND PURCHASE THE CAR AT THE SAME TIME AND SHE IS HAVING THE SAME ISSUE WITH NOT ONLY HER DRIVERS DOOR BUT HER PASSENGER DOORS WHICH COULD ENDANGER HE CHILDREN. PLEASE DO SOMETHING ABOUT THIS. WE ARE AFRAID THAT THIS ISSUE COULD POTENTIALLY HURT ALOT OF PEOPLE.
MY DRIVER SIDE DOOR DOES NOT REGISTER AS CLOSED. THE CABIN LIGHTS STAY ON AND THE DOORS DON'T ALWAYS LOCK BECAUSE THE CAR THINKS THE DOOR IS AJAR WHEN IT IS NOT. WHEN DRIVING THE CAR I GET AN ALARM IN THE DASHBOARD THAT CONTINUALLY STATES THE DRIVER SIDE DOOR IS AJAR.
THE DRIVER'S DOOR WILL NOT REGISTER CLOSED. THIS LEADS TO A SERIES OF ISSUES INCLUDING THE DOME LIGHT STAYING LIT (DISTRACTING DURING DRIVING AND KILLS BATTERY), CONSTANT ALARMS (DISTRACTING) GOING OFF WHILE DRIVING AND MOST IMPORTANTLY THE DOORS WILL NOT LOCK WHILE DRIVING. THE LAST ISSUE WAS NOT APPARANT UNTIL MY 3 YEAR OLD OPENED THE REAR DOOR WHILE THE CAR WAS MOVING. I ATTEMPTED TO MANUALLY LOCK THE DOORS AND THEY WOULD NOT LOCK. WHEN PRESENTED TO FORD WE WERE GIVEN A QUOTE OF $500 AND DESPITE THIS BEING AN ISSUE IN OTHER MODELS WHERE ITS BEEN RECALLED, THEY OFFERED NO CONCESSION TO THEIR CUSTOMERS. THE INABILITY TO LOCK THE DOORS WILL PROVE DEADLY IF THIS ISSUE IS NOT PART OF A RECALL.
DOORS WILL NOT REGISTER CLOSED EVEN IF YOU SLAM THE DOOR WILL NOT CLOSE HAVE TO RUN CAR WITH ALARMS GOING OFF FORD WILL REPLACE AT AN LARG COST
VEHICLE SUDDENLY AND WITHOUT ANY WARNING BECAME INCREDIBLY DIFFICULT TO BRING TO A STOP. THIS OCCURRED WITHIN 3 WEEKS OF A DEALER MULTI-POINT INSPECTION/SERVICING. BRAKES SEIZED UP AND I WOULD HAVE TO SLAM DOWN ON THEM TO GET THE CAR TO STOP. PROBLEM ONSET IN A PARKING LOT AND I WAS UNABLE TO STOP AND ACTUALLY STRUCK A PARKING BUMPER. APPARENTLY MY BRAKE BOOSTER REQUIRED REPLACEMENT. UNLIKE ASSERTED IN FORD'S 13N02 BULLETIN, THIS DID AFFECT ABILITY TO BRAKE AND ONSET WITHOUT ANY WARNING. I BELIEVE THIS IS A SIGNIFICANT SAFETY DEFECT.
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE PROPERLY AND WOULD SET OFF THE ALARM. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SENSOR IN THE DOOR THAT CONFIRMS THE DOOR IS CLOSED AND LOCKED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
OUR FORD EDGE DOOR LATCH CONTINUES TO FAIL STATING THE DOOR IS OPEN. THE ALARM SOUNDS FREQUENTLY AND DISTRACTING TO THE DRIVER. I TOOK THE CAR IN MULTIPLE TIMES AND FORD WOULD ONLY AUTHORIZE A CLEANING. FINALLY THE CAR WENT OUT OF WARRANTY AND I HAD THE PART REPLACED. FORD HAS ACKNOWLEDGE THIS AS A PROBLEM. THE PROBLEM IS VERY DANGEROUS AS THE WARNING SOUND DISTRACTS THE DRIVER.
DOOR AJAR LIGHT STAYS ON SO THE DOORS CANT LOCK THE DOME LIGHT STAYS ON AND FORD WILL NOT RECALL THIS UNSAFE PROBLEM THERE SEEMS TO BE AN EXISTING PROBLEM WITH THIS MODEL THAT THE DRIVER'S DOOR WILL NOT CLOSE PROPERLY AND WON'T LOCK JUST WENT IT GETS OUT OF WARRANTY. THE DOME LIGHT STAYS ON AND THE DASHBOARD ALERTS KEEP GOING OFF. CALLED FORD AND THEY WON'T FIX THE PROBLEM. THIS IS UNSAFE TO DRIVE AND THIS MODEL SHOULD BE RECALLED. 600.00 FOR REPAIR
DRIVER DOOR SHOWS NOT CLOSED, LIGHTS ARE ON, DISPLAY SHOWS DOOR AJAR AND THE BELL IS RINGING.VERY DIFFICULT TO DRIVE NIGHT TIME WITH THE INTERIOR LIGHTS ON SHINNING IN YOUR FACE. ALSO THE DISPLAY IS SHOWS REQUEST TO ACKNOWLEDGE AND TO VALIDATE INFORMATION REGARDING THE DOOR BEING OPEN. THE SYMPTOM IS INCREASING EVERY DAY GOING TO 90%+ NOW WHEN GET IN THE CAR WE START BEING AFRAID TO USE THE CAR NOW
THE WARNING LIGHT AND SOUND FOR THE DRIVER DOOR BEING AJAR COMES ON AND STAYS ON. THE INTERIOR LIGHT STAYS ON WHILE DRIVING BECAUSE OF THIS AND WILL STAY ON AFTER THE CAR IS OFF AND DOORS ARE LOCKED OR UNLOCKED. I'VE TAKEN IT INTO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD IT WAS SIMPLY THE SENSOR NEEDING TO BE CLEANED. AFTER I HAD IT FIXED AND PAID TO HAVE IT FIXED, THE PROBLEM BEGAN AGAIN ABOUT TWO MONTHS LATER. I'VE FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD EDGE AND OWNERS ARE HAVING TO PAY TO GET IT FIXED. *TR
"DRIVERS DOOR AJAR" WARNING SYSTEM WILL NOT DISENGAGE WHEN DOOR IS CLOSED CAUSING INTERIOR LIGHTS TO REMAIN ON AND WILL NOT ALLOW DOORS TO LOCK WHEN CAR MOVING.
WHEN DRIVER'S DOOR IS CLOSED, THE "DOOR AJAR" LIGHT IS STILL ON THE DISPLAY. YOU CAN SLAM THE DOOR HARD SEVERAL TIMES BEFORE IT WILL GO OFF. MANY TIMES, IT REAPPEARS AFTER YOU BEGIN DRIVING. THIS CAUSES A SAFETY HAZARD TO MY FAMILY BECAUSE MY WIFE IS NOT ABLE TO LOCK THE DOORS WHEN INSIDE THE CAR. (THE "DOOR AJAR" WILL NOT ALLOW IT TO BE LOCKED). *TR
DRIVE DOOR AJAR ON PANEL, DOORS WON'T LOCK, INTERIOR LIGHT STAYS ON INITIALLY, WHILE DRIVING IT WILL SAY TO SHIFT TO PARK DUE TO THE DOOR AJAR...WHEN YOU ACCELERATE, THE DOORS DO NOT LOCK LIKE NORMAL. AFTER TURNING CAR OFF SOMETIMES CAN'T LOCK TO VEHICLE AND THE INTERIOR LIGHT STAYS ON FOR ABOUT 5 MINUTES. *TR
DOOR AJAR SIGNAL WILL INTERMITTENTLY ACTIVATE EVEN THOUGH DRIVERS DOOR IS CLOSED. THIS ALSO MEANS THAT DOME LIGHTS WILL NOT GO OFF AND THAT THE DOORS WILL NOT LOCK. THIS IS APPARENTLY A VERY COMMON ISSUE WITH THE FORD EDGE AND IT NEEDS TO BE ESCALATED TO A RECALL FOR FIX. *TR
DRIVE DOOR AJAR ON PANEL, DOORS WON'T LOCK, INTERIOR LIGHT STAYS ON INITIALLY, WHILE DRIVING IT WILL SAY TO SHIFT TO PARK DUE TO THE DOOR AJAR...WHEN YOU ACCELERATE, THE DOORS DO NOT LOCK LIKE NORMAL. AFTER TURNING CAR OFF SOMETIMES CAN'T LOCK TO VEHICLE AND THE INTERIOR LIGHT STAYS ON FOR ABOUT 5 MINUTES. *TR
2012 FORD EDGE DOOR AJAR SENSOR STAYS ON,DOORS WON'T LOCK AND WARNING BUZZER SOUNDS EVERY TIME I STOP. *TR
DRIVER'S SIDE DOOR AJAR SENSOR ALWAYS READS THE DOOR AS OPEN. THIS CAUSES THE CAR TO CHIME EVERY TIME YOU ACCELERATE FROM A COMPLETE STOP, THE INTERIOR LIGHTS STAY ILLUMINATED, AND PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING WHEN THE VEHICLE IS IN MOTION. THE CHIME IS A DISTRACTION AND ALSO CAUSES THE DRIVER TO IGNORE THE ALARM WHICH MEANS YOU COULD NOT NOTICE SOME OTHER, MORE SERIOUS MALFUNCTION IN A TIMELY MANNER. THE INTERIOR LIGHTS MAKE PARKING AT NIGHT VERY DANGEROUS AS IT'S HARD TO SEE OUTSIDE OF THE VEHICLE. AND THE DOORS NOT LOCKING AUTOMATICALLY IS OBVIOUSLY DANGEROUS. ON TOP OF ALL THIS, YOU CANNOT UNLOCK THE DOOR FROM THE OUTSIDE IF THE PROXIMITY KEY IS INSIDE THE VEHICLE WHEN IT THINKS THE DOOR IS OPEN. IF SOMEONE IS USED TO BEING ABLE TO DO THIS, IT'S VERY EASY TO LOCK YOURSELF OUT OF YOUR CAR. IT HAPPENED TO ME YESTERDAY. GLAD I DIDN'T HAVE A BABY STUCK IN THERE. INSTEAD I JUST HAD TO PAY $60 FOR A LOCKSMITH. ATTEMPTING TO CLEAN THE AREA WHERE THE SENSOR IS LOCATED DOES NOT FIX THE ISSUE. AND THE PROCESS TO REPLACE THE SENSOR IS EITHER VERY EXPENSIVE OR FAR BEYOND MOST PEOPLE'S ABILITY (IT REQUIRES COMPLETE DISASSEMBLY OF THE DOOR). THIS MEANS A LOT OF PEOPLE WON'T BOTHER TO REPAIR IT AND THERE WILL BE A LOT OF FORD VEHICLES ON THE ROAD WITH THIS PROBLEM. WATCH OUT FOR THEM IN A PARKING LOT. *TR
A FAULT IN THE DOOR LATCH ON THE DRIVERS SIDE IS MALFUNCTIONING AND SENDS A SIGNAL THAT THE DOOR IS OPEN WHEN IT IS NOT. BESIDES BEING ANNOYING, I FEAR THE FACT THAT THE DOORS DO NOT LOCK WHILE THE VEHICLE IS IN MOTION. THEY COULD BE LOCKED MANUALLY, BUT I HAVE TWO SMALL CHILDREN THAT CAN NOT LOCK THEM ON THEIR OWN. I FEAR THAT IF WE WERE IN AN ACCIDENT, THEY COULD BE THROWN FROM THE CAR DUE TO NOT HAVING THE DOORS LOCKED. AT THIS POINT I DO NOT EVEN WANT TO DRIVE MY CHILDREN ANYWHERE IN THIS VEHICLE. IT IS A SAFETY ISSUE! *TR
A FEW MONTHS AGO, THE DRIVER SIDE DOOR AJAR LIGHT BEGAN STAYING ON WHEN THE DOOR WAS CLOSED PROPERLY. THIS CAUSES THE LIGHTS TO STAY ON INSIDE THE CAR ALONG WITH THE ANNOYING BEEPING SOUND. WHAT REALLY CONCERNS ME IS THAT I HAVE MY DAUGHTER IN THE VEHICLE WITH ME AND BEING THAT THE DOORS WON'T LOCK AS THE LIGHT IS NOW ON CONTINUOUSLY, SHE WOULD BE ABLE TO OPEN THE DOOR AT ANY TIME. JUST WAIT UNTIL THERE IS A MAJOR INJURY FROM THIS BEFORE BEING RECALLED, ISN'T THAT HOW IT USUALLY WORKS? *TR
DRIVER'S SIDE DOOR AJAR LIGHT IS ILLUMINATED AND WILL NOT GO OFF EVEN THOUGH DOOR IS CLOSED . LIGHT IS DISTRACTING WHEN DRIVING. DOOR OPEN WARNING RELAY PART # MISW6169 IS BAD AND NEEDS REPLACING. *TR
DRIVER DOOR AJAR LIGHT COMES ON. DOOR HAS TO BE OPENED AND CLOSED IN THE PARK POSITION SEVERAL TIMES BEFORE THE ALERT GOES AWAY. CONSTANTLY CHECK THE DOOR AND IT IS INDEED CLOSED BUT ALERT IS STILL THERE. *TR
WHILE TRAVELING IN MEXICO, I HIT A BLACK STEER STANDING IN THE MIDDLE OF THE ROAD AT NIGHT. IT WAS A FULL FRONTAL COLLISION. IT WRAPPED ITSELF AROUND THE COMPLETE FRONT AND BOTH SIDES OF MY VEHICLE BEFORE COMING UP ON THE HOOD. IT ALSO BROKE THE WINDSHIELD. NEITHER THE AIRBAGS NOR THE SIDE CURTAINS DEPLOYED. I HAD IT SENT TO A FORD DEALER, PER THE REQUEST OF FORD MOTOR COMPANY. THEY REPORTED THAT THE AIRBAG SYSTEM WAS WORKING JUST FINE. THAT'S VERY PECULIAR. THE FACT REMAINS THAT IN A FULL FRONTAL COLLISION THE AIRBAGS DID NOT WORK AND I NO LONGER FEEL SAFE TRAVELING IN THAT VEHICLE. I CALLED THE NHTSA ON 4/9/15 AT 1-888-327-4236 AND TALKED TO [XXX] WHO GAVE ME A COMPLAINT #10704792 AND SAID SOMEONE WOULD BE CONTACTING ME WITHIN 72 HOURS. NOBODY HAS CONTACTED ME TO THIS DAY. THE VEHICLE IS AT HERRON' AUTO BODY IN SAN DIEGO, CA. PH: 619-281-4801. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 2 MPH, THE DOOR LIGHT REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO OPEN AND CLOSE THE DOOR THREE OR FOUR TIMES IN ORDER FOR THE LIGHT TO DIM. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,052.
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 30 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BATTERY AND THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
THE DRIVERS DOOR DOES NOT CLOSE ALL THE TIME AND THE LIGHT COMES ON AND IT BEEPS VERY ANNOYING......IT IS A SAFETY HAZARD AS THE DOORS WILL NOT LOCK WHEN THIS ACTS UP. *TR
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT STATED THAT THE DOOR HAD TO BE CONTINUOUSLY SHUT IN ORDER FOR THE LIGHT AND THE CHIME TO DEACTIVATE. THE CONTACT MENTIONED THAT HE HAD TO EXIT THROUGH ANOTHER DOOR ON SOME OCCASIONS DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,500.
THE DRIVER DOOR AJAR LIGHT AND SIGNAL IS CONTINUALLY BEING ACTIVATED EVEN THOUGH THE DOOR IS CLOSED TIGHTLY. THIS ALSO PREVENTS THE DOORS FROM BEING LOCKED WHILE DRIVING AND THE DOME LIGHTS STAY ON FOR A WHILE CAUSING A SAFETY ISSUE. *TR
DOOR SENSOR FAILURE CAUSING DASH WARNING LIGHT TO SAY" DOOR AJAR". THIS CAUSES INTERIOR LIGHTS TO STAY ON EVEN AFTER DOOR HAS BEEN CLOSED AND YOU LEAVE YOUR CAR. *TR
I WAS DRIVING DOWN THE ROAD AND WAS COMING TO A STOP SIGN BY OUR LOCAL ELEMENTARY SCHOOL. THE BRAKES FELT LIKE THEY WERE NOT WORKING AND THAT I WAS NOT GOING TO STOP! THE ONLY WAY I COULD GET IT TO STOP WAS TO PUSH VERY HARD. THANK THE GOOD LORD THAT I DIDN'T HAVE TO STOP ON A DIME FOR A CHILD WALKING ACROSS THE SCHOOL! THE BRAKES ARE STILL THAT WAY TODAY AND IT IS NOT SAFE AT ALL TO DRIVE. WE TOOK IT TO OUR LOCAL SHOP TO VERIFY THAT THE BRAKES PADS WERE OK, WHICH THEY WERE. WE HAVE AN APPOINTMENT FOR OUR LOCAL FORD SHOP. AFTER REVIEWING MANY COMPLAINTS, IT SOUNDS AS THOUGH THIS IS A KNOWN PROBLEM, (BRAKE BOOSTER) AND FORD NEEDS TO HAVE A RECALL ON THIS. WE HAVE ALREADY SPEND $75 HAVING THE SHOP LOOK AT THE BRAKE PADS, AND NOW IT WILL PROBABLY COST US ANOTHER $300-$400, WHICH IS NOT RIGHT FOR A VEHICLE THAT HAS LESS THAN 45,000 MILES ON IT AND IS A 2012. NHTSA NEEDS TO CONTACT FORD AND MAKE THEM RECALL THIS, AS IT SOUNDS LIKE THERE ARE SO MANY OUT THERE WITH THE SAME PROBLEM. THIS IS A HUGE SAFETY ISSUE AND SOMEONE CAN BE KILLED OVER THIS! FORD NEEDS TO BE HELD ACCOUNTABLE OVER THIS! READ MORE AT... HTTP://WWW.MOTORTREND.COM/CARS/2012/FORD/EDGE/RECALLS/ *TR
I PULLED OUT OF MY DRIVEWAY AND AT 9 MPH MY DOORS AUTOMATICALLY LOCK. THEY ALL LOCKED WITH THE EXCEPTION OF MY REAR DRIVER DOOR. THE DOOR AJAR LIGHT WAS STILL LIT ON MY INSTRUMENT PANEL. I OPENED THE DOOR AND RECLOSED IT SEVERAL TIMES. A FEW HARDER AND A FEW LIGHTER SLAMS AND IT NEVER WENT OFF. THE LIGHT STAYS LIT FOR A FEW DAYS TO A FEW HOURS AND COMES AND GOES OFF AS IT PLEASES. I HAVE EVEN REFRAINED FROM USING THAT DOOR AND IT WILL STILL GO OFF AND LIGHT UP WHEN IT WANTS. I HAVE FOUND SEVERAL POSTS ON THE INTERNET OF THIS SAME ISSUE WITH OTHER FORD VEHICLES: F150, EDGE, RANGER AND ESCAPE NEWER YEAR MODELS FROM 2007 TO CURRENT. IF THE DOORS DO NOT LOCK THIS PUTS THE PERSON OR PERSONS IN THE VEHICLE AT RISK. IT IS A SAFETY HAZARD. THIS MAY ALSO AFFECT THE PROPER ACTIVATION OF THE ALARM WHICH IS ALSO A SAFETY HAZARD. THIS IS A COSTLY FIX THAT IS UNNECESSARY TO THE CONSUMER SINCE THIS IS SUCH A COMMON PROBLEM WITH FORD TRUCKS AND SUVS. IT WOULD BE A RELIEF TO KNOW THAT FORD COULD BE TAKING SUCH SERIOUS CONSIDERATION SINCE IT PUTS ITS CONSUMERS IN JEOPARDY. I LOVE FORD AND ESPECIALLY MY FORD EDGE, BUT THIS IS A VERY ANNOYING PROBLEM AND CONCERN FOR MY FAMILIES' SAFETY. *TR
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 48 MPH, THE CONTACT CRASHED INTO AN ANIMAL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE FRONT PASSENGER SUSTAINED BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE REAR DRIVER SIDE PASSENGER SUSTAINED FOOT INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 5/29/15*CN THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE OPERATED AS DESIGNED. UPDATED 11/6/15*JS
DOOR AJAR LIGHT STAYS ON AFTER DOOR IS FIRMLY SHUT! LOCKS WILL NOT OPERATE WHEN THIS HAPPENS ! ! ! VERY DANGEROUS??? *TR
WHEN I GET INTO THE CAR AND SHUT THE DRIVERS SIDE DOOR, I GET AN ERROR THE DOOR IS AJAR. CLEARLY IT IS NOT BUT A RELENTLESS BEEPING IS WARNING ME OF THE TROUBLE. THE DOOM LIGHT WILL NOT GO OUT AND THE DOORS WILL NOT LOCK. WHEN I GET OUT OF THE CAR THE LIGHTS STAY ON FOR FIVE MINUTES, INDICATING A DOOR IS STILL OPEN. *TR
FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY, DOORS NOT LOCK. NOT SAFE TO DRIVE. *TR
WHEN DRIVER SIDE DOOR IS CLOSED THE DOOR-AJAR LAMP LIGHTS UP IN TRANSIT, DOOR AJAR BELL TURNS ON AND BOTH REMAIN ON. COURTESY LIGHTS REMAIN ON AT FIRST, BUT WILL EVENTUALLY TURN OFF. AT OTHER TIMES, THE DOOR AJAR LAMP LIGHTS AS SOON AS THE KEY IS IN THE IGNITION AND BEFORE THE CAR IS TURNED ON AND THEY REMAIN ON EVEN AFTER MULTIPLE ATTEMPTS ARE MADE TO CLOSE THE DOOR SUCCESSFULLY. I REPLACED THE DOOR LATCH AT MY OWN EXPENSE, BUT THE PROBLEM RESUMED 18 MONTHS LATER. *TR
THE DOOR AJAR SWITCH STAYS ON WHEN THE DRIVERS DOOR IS CLOSED AND LATCHED. THIS IS A KNOWN PROBLEM AND EASILY SEARCHABLE ON MANY VEHICLE FORUMS AND YOUTUBE. *TR
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
THE NET EFFECT IS THAT THE CAR'S INTERIOR LIGHTS WILL NOT GO OFF NOR WILL THE DOORS LOCK WHEN THE CAR IS IN MOTION MAKING IT DIFFICULT TO SEE AT NIGHT AND IMPOSSIBLE TO SECURE THE DOORS FROM BEING OPENED AT ANY SPEED. HISTORY: IN DEC 2014 MY FORD EDGE DRIVERS DOOR "OPEN" INDICATOR WOULD OCCASIONALLY NOT TURN OFF AFTER THE DOOR HAD BEEN SECURELY CLOSED. THIS HAPPENED ABOUT ONCE A WEEK AND BY CLOSING THE DOOR WITH A BIT MORE FORCE WOULD IT THEN TURN OFF. OVER THE NEXT THREE MONTHS THE INDICATOR LIGHT WOULD WORK FOR A PERIOD OF TIME AND THEN FAIL AGAIN. STARTING IN FEBRUARY 2015 THE LIGHT BECAME MORE DIFFICULT TO GET TO GO OFF UNTIL MARCH WHEN THE INDICATOR LIGHT NEVER GOES OFF. THE EFFECT OF THE DOOR NOT REGISTERING AS CLOSED CAUSES THE INTERIOR LIGHTS TO REMAIN ON, THE DOORS NOT TO LOCK AND THE OCCASIONAL DINGING THAT THE DOOR IS OPEN. ALTHOUGH CAPABLE OF BEING DRIVEN THIS MAKES THE CAR UNSAFE AS THE DOORS ARE IMPOSSIBLE TO LOCK WHEN THE VEHICLE IS IN MOTION AT ANY SPEED AND THE INTERIOR LIGHTS REMAIN LIT MAKING IT VERY DIFFICULT TO SEE AT NIGHT. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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