Page 16 of 23 · complaints 751–800 of 1,134

2012 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Structure › Body
Filed Nov 29, 201553,000 milesCO

THE DRIVERS DOOR AJAR LIGHT GOES ON AFTER THE DOOR IS CORRECTLY CLOSED. THIS PROBLEM HAS GOTTEN WORSE OVER THE COURSE OF A COUPLE OF WEEKS. THE LIGHT NOW STAYS ON CONTINUOUSLY AND WHEN THE CAR SLOWS TO A STOP A YELLOW PANEL LIGHT TELLS THE DRIVER TO PUT THE CAR IN PARK. THIS IS VERY DANGEROUS AND MUST BE CORRECTED AS SOON AS POSSIBLE!

Electrical System
Filed Nov 28, 2015ID

OCTOBER OF 2014, I PURCHASED A 2012 FORD EDGE. ONLY A FEW MONTHS OF OWNING IT THE 'DOOR AJAR' WARNING WOULD CONTINUE TO SHOW UP, EVEN THOUGH THE DOOR WAS CLEARLY CLOSED. THIS HAS STILL CONTINUED, ITS NOW NOVEMBER 2015. I WENT TO A DEALERSHIP AT ONE POINT AND THEY SIMPLY LET ME KNOW HOW MUCH IT WILL BE TO FIX, NOT ONCE DID THEY MENTION THIS IS A RECURRING PROBLEM. FORD NEEDS TO TAKE NOTICE OF THIS ISSUE AND ACTUALLY SHOW THEY CARE FOR THEIR CUSTOMERS. I HAVE RECENTLY REVIEWED MANY OTHERS COMPLAINING OF THE SAME ISSUE. THIS IS A HUGE RED FLAG THAT NEEDS TO BE LOOKED AT. I DO NOT FEEL SAFE DRIVING MY CAR ANYMORE, WITH MY CHILD ESPECIALLY. THE DOORS DO NOT LOCK ONCE THE CAR IS IN DRIVE, THAT SCARES ME. ALSO SINCE THE DOOR DOES NOT APPEAR TO BE CLOSED ACCORDING TO THE COMPUTER, THE DOME LIGHT STAYS ON, MAKING IT HARD TO START DRIVING AT NIGHT. I HAVE ALSO BOUGHT A NEW BATTERY AND ALREADY IT IS DRAINED DUE TO THE LIGHT STAYING ON FOR ABOUT 20 MINUTES BEFORE TURNING OFF. WHEN I PURCHASE A VEHICLE I NEED TO FEEL SAFE ABOUT MY CHOICE AND AT FIRST I DID, I LOVE MY CAR BUT NO LONGER FEEL SAFE DRIVING IT.

Electrical SystemFire
Filed Nov 25, 201530,000 milesDC

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE OFF POSITION, A FIRE IGNITED UNDER THE FRONT HOOD OF THE VEHICLE. THE DRIVER AND FRONT PASSENGER EXITED THE VEHICLE AND THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Engine
Filed Nov 25, 201537,600 milesCA

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT A LOW SPEED, THE ENGINE FAILED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,600.

Electrical System
Filed Nov 25, 201589,000 milesGA

2012 FORD EDGE - CHECK ENGINE LIGHT COMES ON 4+ TIMES A MONTH. NO PROBLEMS FOUND. COULD CAUSE CONSUMER TO IGNORE THE LIGHT WHEN THERE IS A REAL PROBLEM WITH THE ENGINE. OCCURS WITH ENGINE ON IN STATIONARY CONDITION, AND UPON STARTING THE VEHICLE AND WHILE IN MOTION. PURCHASED MAY 2014.

Engine
Filed Nov 25, 201550,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed Nov 25, 2015MN

DOOR AJAR WARNING COMES ON AFTER SHUTTING THE DRIVERS DOOR. I HAVE TAKEN THIS IN 2 TIMES SINCE I HAD THIS UNDER WARRANTY TO HAVE IT FIX AND NOW IT HAS HAPPEN AGAIN. WITH THIS PROBLEM THESE ARE THE OTHER PROBLEMS CAUSED BY IT. ' THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. ' THE DOME LIGHT STAYS ON AND CREATES A SAFETY HAZARD WHEN SITTING IN A PUBLIC AREA AT NIGHT. ' THE FALSE DOOR AJAR SIGNALS PREVENTS THE DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION ... VERY DANGEROUS. ' THE DOORS WILL NOT LOCK WHICH IS A MAJOR SAFETY ISSUE. ' FAULTY LATCH. THE CAR HAS ONLY 33000 MILES ON IT AND THIS IS THE 3RD TIME THIS HAS HAPPEN. THIS SHOULD BE RECALL BEFORE SOMEONE GETS HURT OR KILL BY A FACULTY SENSOR THAT PEOPLE WILL START IGNORING BECAUSE IT DOESN'T WORK.

Electrical System
Filed Nov 24, 2015IN

DOOR AJAR SENSOR STAYS ON EVEN WHEN THE DOOR IS CLOSED, THIS EVOLVES THE DRIVERS DOOR ONLY....AT THIS TIME.

Engine
Filed Nov 23, 201537,000 milesCA

ON FIVE OCCASIONS RECENTLY, MOVING AT NORMAL SPEED ON CITY STREETS, SUDDENLY LOST POWER AND WOULD ONLY CRAWL ALONG TO CURB. I STOPPED THE ENGINE, WAITED A FEW MOMENTS, AND STARTED AGAIN. IT FUNCTIONED NORMALLY. THE DEALER SAID ALL WAS NORMAL ON THREE SEPARATE OCCASIONS. I SUSPECT IT IS THE ELECTRONIC THROTTLE BODY, BUT I CAN'T BE SURE. MY DEALER WON'T REPLACE IT IN SPITE OF ALL OF THE SIMILAR REPORTS ON THE NET. I CONSIDER IT TO BE TOO RISKY TO DRIVE.

Electrical System
Filed Nov 20, 2015MI

MY 2012 FORD EDGE HAS DRIVER AND REAR DOORS AJAR INDICATORS ARE ON THE DASH, CLOSING THE DOOR REPEATEDLY DOES NOT CORRECT THE PROBLEM. THE CAR KEEPS TELLING ME TO SHIFT TO PARK. THE DOOR SWITCH IS A MODULE INSIDE THE DOOR. THIS IS BAD. WHEN YOU PARK THE CAR AND LOCK IT THE LIGHT STAYS ON EXPOSING THE INSIDE OF THE CAR. THIS IS UNACCEPTABLE AND NEED TO BE FIXED OR REMOVED COMPLETELY.

Fuel/Propulsion System
Filed Nov 19, 201561,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO BE SERVICED, THE TECHNICIAN DISCOVERED THAT THE FUEL LINE WAS CRACKED AND LEAKED FUEL. AS A RESULT, THE TECHNICIAN INFORMED THE CONTACT THAT THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V438000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Electrical System
Filed Nov 19, 201551,000 milesMO

DRIVERS DOOR AJAR WARNING COMES ON AND THE DOME LIGHTS WILL NOT GO OFF. THE DOOR IS CLEARLY CLOSED. THIS WARNING COMES ON MORE OFTEN THAN NOT. VERY DANGEROUS DURING NIGHT DRIVING

Structure › Body
Filed Nov 16, 201544,850 milesTN

MY 2012 FORD EDGE HAS DRIVER DOOR AJAR INDICATOR, CLOSING THE DOOR REPEATEDLY DOES NOT CORRECT THE PROBLEM. THE CAR KEEPS TELLING ME TO SHIFT TO PARK. THE DOOR SWITCH IS A MODULE INSIDE THE DOOR.

Unknown or Other
Filed Nov 11, 201557,568 milesCA

DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED, INTERIOR LIGHTS STAY ON, THE DOOR DOES NOT LOCK. THE DOME LIGHT STAYS ON CREATING A SAFETY HAZARD WHILE DRIVING AT NIGHT. THE FALSE DOOR AJAR SIGNAL PREVENTS THE DOOR FROM LOCKING. THIS IS A MAJOR SAFETY ISSUE. THIS HAPPENS BOTH WHEN STATIONARY AND WHILE DRIVING. TODAY NOVEMBER 11, 2016 IS THE FOURTH TIME I HAVE TAKEN IN THE CAR FOR THE SAME ISSUE.

Electrical System
Filed Nov 9, 201536,885 milesFL

DRIVERS SIDE DOOR LATCH SWITCH. DOOR AJAR WARNING CAME ON DASH INTERIOR LIGHTS WILL NOT GO OFF DANGEROUS DRIVING AT NIGHT. SOMETIMES IT GOES OFF AND THEN IT'S OK. COST TO REPAIR $550.00 COMPLETE RIP OFF.

Service Brakes
Filed Nov 5, 201520,000 milesPA

THE CAR FAILS TO STOP AND BREAK PEDAL GOES TO THE FLOOR WHEN APPLIED. FORD HAS A BLURB OUT - 13N02 - EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER - ABOUT THIS BUT IT'S NOT A MANDATORY RECALL. I ALMOST GOT KILLED GOING THROUGH AN INTERSECTION YESTERDAY WHEN MY VEHICLE FAILED TO STOP. DO PEOPLE NEED TO DIE BEFORE THEY ADDRESS THIS ISSUE?

Electrical System
Filed Nov 5, 201548,000 milesCA

DRIVER DOOR AJAR SWITCH MALFUNCTIONING. DOOR AJAR DISPLAY MESSAGE STAYS ON WHILE DOOR IS CLOSED, PARK/SHIFT INDICATOR COMES ON.

Electrical System
Filed Nov 3, 201567,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, ALL THE INTERIOR LIGHTS ILLUMINATED AND THE DOOR AJAR INDICATOR ILLUMINATED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT REMOVED ONE OF THE FUSES IN ORDER TO SHUT OFF THE INTERIOR LIGHTS. THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Service Brakes
Filed Oct 30, 201574,000 milesMA

PEDAL SOMETIMES GOES TO FLOOR AND IS SLOW TO PUMP UP AGAIN. MORE NORMAL SYMPTOM IS THE BREAK CONTINUES TO SLOWLY GO TO FLOOR WHILE STOPPED AT A LIGHT. FIRST THOUGH WAS AIR IN THE BRAKES BUT NOW BELIEVE THE BOOSTER PUMP IS INADEQUATE OR FAILING.

Electrical System
Filed Oct 28, 201544,000 milesMI

DRIVER DOOR AJAR SWITCH MALFUNCTIONING. DOOR AJAR DISPLAY MESSAGE STAYS ON WHILE DOOR IS CLOSED AND THE RESULT IS THAT THE DOORS WILL NOT LOCK WHEN THE VEHICLE IS MOVING. THIS IS VERY UNSAFE! THIS ISSUE ORIGINALLY OCCURRED AT APPROXIMATELY 20K MILES AND DEALER REPLACED THE DOOR AJAR SWITCH UNDER WARRANTY. BUT ISSUE IS HAPPENING AGAIN 2 YEARS LATER.

Service Brakes
Filed Oct 28, 2015PA

WHEN I PRESS BRAKE PEDAL IS HARD AND THE VEHICLE DONT WANT STOP AND WHEN I TRY TO PRESS PEDAL TWICE STILL DIDN'T STOP CORECTLY , BRAKE ROTOR AND PADS STILL LIKE 80%

Structure › Body
Filed Oct 26, 201564,000 milesMD

DRIVERS DOOR AJAR REPEATEDLY COMES ON, DOME LIGHT ILLUMINATES, MESSAGE TO PUT IN PARK SHOWS. CALLED FORD MOTOR CO. WHO REPORTS NO RECALL!! THIS IS A SAFETY ISSUE AS IT PROHIBITS DOOR LOCKING, TURNS ON INTERIOR LIGHT DURING NIGHT DRIVING. FORD ADVISED THAT THEY DIDN'T KNOW IF THIS WOULD BE COVERED BY MY EXTENDED WARRANTY. HOW CAN THAT BE? ALL THEY COULD DO WAS GIVE ME A CASE NUMBER IF IT EVER TURNS INTO A RECALL. EVEN IF OUT OF WARRANTY, THIS SHOULD BE CONSIDERED A LATENT MANUFACTURE SAFETY DEFECT! LEAVES ME WONDERING HOW MANY OWNERS NEED TO REPORT MUCH LESS BE INJURED BEFORE FORD TAKES CARE OF IT. I WOULD ADVISE ALL WHO HAVE EXPERIENCED THIS TO REPORT TO FORD CUSTOMER SERVICE.

Unknown or Other
Filed Oct 20, 2015CA

I HAVE A 2012 FORD EDGE. IT LOSS POWER WHEN I DRIVE AT 20MPH IN THE NOON . THE YELLOW WRENCH LIGHT WAS ON AND THE CAR STARTED SHAKING. THE ENGINE WAS STILL WORKING AT THAT TIME. I WAS STOPPED IN THE MIDDLE OF THE ROAD TO TURN LEFT. I TURN OFF THE CAR AND RESTART IT. IT WORKED WELL. IT HAPPENED TWICE IN A WEEK. FORD DEALER AUTO SERVICE IN SANTA MONICA WOULDN'T FIND THE PROBLEM. I AM STILL IN EXTENSION WARRANTY. FORD CUSTOMER SERVICE HAVE NO SOLUTION EXCEPT ASKING ME TO TRY OTHER DEALER AUTO SERVICE. I JUST PRAY FOR A GOOD LUCK...

Service Brakes
Filed Oct 19, 201560,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING IN REVERSE, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED TO STOP AND THE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED ALL FOUR BRAKE PADS AND MACHINED THE ROTORS. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000....UPDATED 01/27/16 *BF; 04/23/18*JB *CN

Electrical System
Filed Oct 14, 201551,600 milesCA

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE AIR CONDITION SYSTEM FAILED TO BLOW COOL AIR. IN ADDITION, THE INTERIORS LIGHTS WOULD REMAIN ILLUMINATED AND CAUSE THE BATTERY TO DRAIN. THE CONTACT STATED THAT ALL THE ELECTRICAL FUNCTIONS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,600.

Electrical System
Filed Oct 14, 201531,000 milesMI

BOUGHT A 2012 FORD EDGE WITH 28,000 MILES DOOR AJAR LIGHT STAYED ON EVEN WHEN DOOR WAS SHUT. FORD DEALER SAID THE LATCH JUST NEEDED CLEANING. THE WORK ORDER STATES ( CUSTOMER STATES, DOOR AJAR LIGHT STAYS ON ALL THE TIME ADVISE ON NEEDED REPAIR- JUST PURCHASE VEHICLE FROM US. CHECKED WITH IDS AND DRIVERS FRONT DOOR AJAR SWITCH STAYING ON ALL THE TIME, FOUND TSB #15-0013 FOR CLEANING ELECTRONICS WITH SPECIAL TOOL FOR REPAIR, PERFORMED TSB#15-0013, REPAIR VERIFIED)NOW 3 MONTHS LATER SAME PROBLEM. DOOR AJAR LIGHT STAYS ON BELL SOUNDS AND INTERIOR LIGHTS COME ON. THIS IS A CERTIFIED EDGE UNTIL MARCH 2016. GLARE FROM DOME LIGHT DISTRACTING WHEN DRIVING AT NIGHT. FORD NEEDS TO FIX THIS PROBLEM NOW.

Service Brakes
Filed Oct 13, 201522,200 milesPA

BACKING DOWN DRIVEWAY IN REVERSE THE BRAKES FAILED TO FUNCTION PROPERLY. I HAD TO STAND ON THEM (PUSH WITH ALL MY LEG STRENGTH) AND THEN ALL OF A SUDDEN THEY WERE WORKING WITH THE POWER ASSIST. THANKFULLY NO ONE WAS COMING DOWN THE STREET AT THE TIME. I'M CERTAIN THIS IS A DESIGN OR MANUFACTURING FLAW. IT WAS SIMILAR TO THE TIME I BROKE A BRAKE LINE AND ONLY HAD THE REAR DRUM BRAKES WORKING AND HAD TO USE THE EMERGENCY BRAKE TO STOP. TO ME THE BRAKES ARE MISSION CRITICAL FOR SAFETY AND IF FORD WON'T ADMIT IT AND HAVE A RECALL THEN THE NTSB MUST STEP IN. THIS THREAD IS LOADED WITH SIMILAR COMPLAINTS AND SOMETHING NEEDS TO BE RECTIFIED BEFORE SOME ONE IS KILLED.

Unknown or Other
Filed Oct 13, 201530,000 milesPA

WHEN THE DRIVERS SIDE DOOR IS CLOSED THE DOOR AJAR LIGHT STAYS ON.

Service Brakes
Filed Oct 8, 2015OH

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AS THE BRAKE SYSTEM FAILED. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, IT WAS DIFFICULT TO DEPRESS. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TO BE TAKEN TO A DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Oct 8, 2015CA

THE PANEL SHOWS DRIVER DOOR AJAR ALL THE TIME WHILE DRIVING THE INTERIOR LIGHTS STAY ON AFTER CAR HAS BEEN LOCKED FOR SOME TIME THE LIGHTS GO ON EVEN IF THE CAR HAS NOT BEEN USED FOR A WHILE WHILE THE DOOR AJAR IS ON, THE DOORS DO NOT LOCK-SAFETY ISSUE, CAR IN MOTION I TRIED GETTING THE DEALER I BOUGHT THE CAR FROM TO REPAIR IT, THEY STATED THAT THEY COULD NOT BECAUSE THERE WAS NOT RECALLS ON MY ISSUES. BUT IF I WANTED IT REPAIRED IT WOULD COST ME $350.00 TO CHANGE THE SENSOR THAT MAY BE CAUSING THE PROBLEM. I BELIEVE THE DEALER SOLD ME A LEMON...THE DOOR AJAR COMES UP AS I CLOSE THE LEFT DOOR AS I PUT THE CAR IN MOTION;THE DOORS DO NOT LOCK WHILE THE CAR IS IN MOTION; INTERIOR LIGHTS IS WHEN THE CAR IS PARKED; THE LIGHTS GO ON WHEN THE CAR IS PARKED IN THE GARAGE. THE BATTERY HAS DIED A COUPLE OF TIMES AS A RESULT OF THIS.

Electrical System
Filed Oct 8, 201573,000 milesOH

LIKE THE HUNDREDS OF OTHER COMPLAINTS, WHEN DOOR IS PROPERLY CLOSED, THE "DRIVER DOOR AJAR" ALERT COMES ON AND BEEPS EVERY TIME YOU ACCELERATE FROM A STOP, ALSO CAUSES INTERIOR LIGHT TO STAY ON. I HAD NOT REALIZED IT WAS NOT ALLOWING ME TO LOCK THE DOOR UNTIL I READ ALL OF THE OTHER COMPLAINTS AND TESTED IT MYSELF....SURE ENOUGH, BACK DOOR CAN BE OPENED! I AM NOW HIGHLY CONCERNED ABOUT MY 11 MONTH OLD SITTING IN THE BACK SEAT. GOING TO FORD TOMORROW TO FIGURE THIS OUT!

Latches/Locks/Linkages › Doors › Latch
Filed Oct 7, 201566,000 milesNC

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND ALL THE DOORS UNLOCKED WITHOUT ACTIVATION. A WARNING FROM THE INSTRUMENT CLUSTER INDICATED THAT THE CONTACT SHOULD PARK AND SHUT THE VEHICLE OFF. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 1/19/16 LN *JS

Engine
Filed Oct 5, 201535,500 milesNM

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE WRENCH AND THE OIL PRESSURE WARNING MESSAGE ILLUMINATED. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE BEING EXPERIENCED, THE OIL WAS CHANGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,500.

Electrical System
Filed Sep 29, 201555,000 milesAL

WHILE GETTING IN MY CAR I REALIZED AFTER I SHUT THE DOOR AT STILL SAYS DOOR AJAR ON DASH. AND NOW ITS GETTING WORSE IT WONT GO OFF CONSTANTLY STAYS ON AND WILL NOT ALLOW YOU TO LOCK DOORS.

Power Train
Filed Sep 25, 201538,500 milesMO

SOMETIMES WHEN I PUT THE CAR INTO PARK, I GET REPEATED WARNINGS TO "SHIFT TO PARK". IF I DON'T JIGGLE THE BUTTON ON THE SHIFT KNOB, MY SEAT AND OTHER ELECTRICAL COMPONENTS WILL NOT RESPOND. I HAVE TO START THE TRUCK A FEW TIMES, PUT IT THROUGH THE GEARS (IN DRIVE AND REVERSE), THEN I PRESS THE SHIFT RELEASE BUTTON SEVERAL TIMES THEN THE WARNING STOPS AND MY DRIVER SEAT FUNCTIONS TO ALLOW ME TO GET OUT OF THE CAR. THIS IS A PAIN AND THE DEALER SAID THAT IF THE PROBLEM COULDN'T BE DUPLICATED, THEN THEY CANT DO ANYTHING ABOUT IT. I HAVE HAD THE TRUCK IN 2 TIMES ABOUT THIS - THE TRANSMISSION SHIFTS HARD INTO GEAR AFTER SLOWING OR COASTING AND THEN ACCELERATING. ALMOST FEELS LIKE I HAVE HIT SOMETHING WHEN IT HAPPENS. I'M VERY CONCERNED, HAVING TWO TODDLERS IN THE TRUCK. I ALSO TOOK VIDEO OF THE PARKING, SHIFTING INTO PARK ISSUE. I JUST WANT IT FIXED....

Latches/Locks/Linkages › Doors › Latch
Filed Sep 24, 201526,600 milesMI

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR LATCH FAILED AND THE DOOR AJAR WARNING INDICATOR SOUNDED. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO CLOSE THE DOOR; HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,600.

Service Brakes
Filed Sep 21, 201550,729 milesMI

BRAKES DID NOT INITIALLY RESPOND WHEN BACKING UP. BRAKE PEDAL WAS HARD AND TOOK TREMENDOUS FORCE TO EVEN BEGIN TO SLOW VEHICLE. SAME OCCURRENCE WHEN MOVING FORWARD AT SLOW SPEED. AT FASTER SPEED, BRAKES WERE VERY GRABBY AND INCONSISTENT. IMMEDIATELY CONCERNED FOR SAFETY AND TOOK TO FORD DEALERSHIP. SERVICE TECH. KNEW IMMEDIATELY WHAT ISSUE WAS JUST BY DESCRIPTION OF SYMPTOMS. INFORMED ME CAR UNSAFE TO DRIVE AND THAT REPAIR WOULD BE COVERED BY FORD CUSTOMER SATISFACTION PROGRAM 13N02 TO REPLACE BRAKE BOOSTER. THIS SEEMS LIKE A RECALL SITUATION AS EVIDENCED BY MANY OTHER ACCOUNTS OF THIS BRAKE FAILURE BY ME AND MANY OTHERS. I WAS JUST FORTUNATE IT DIDN'T OCCUR ON HIGHWAY THE DAY BEFORE.

Unknown or Other
Filed Sep 18, 201553,000 milesNY

DOOR AJAR WARNING LIGHT STAYS ON

Electrical System
Filed Sep 15, 2015GA

RECEIVING "DRIVER DOOR AJAR" WARNING WHILE DRIVING, EVEN THOUGH THE DOOR IS SECURE. AT ONE POINT I WOULD LOCK THE DOORS AND AS I DROVE THE WARNING WOULD SOUND AND THE LOCKS WOULD POP OPEN. THE DOOR LATCH WAS REPLACED ONCE BEFORE IN 2012 BY THE DEALER WHILE STILL UNDER WARRANTY. NOW THE DEALER WANTS TO CHARGE ME SEVERAL HUNDRED DOLLARS TO REPLACE IT AGAIN.

Unknown or Other
Filed Sep 11, 201522,500 milesMN

MY FORD TOUCH SCREEN WONT WORK. ONLY 22,500 MILES

Electrical System
Filed Sep 9, 201530,000 milesMI

THE DOOR AJAR SENSOR IS NOT RESPONDING: (JUST LIKE THE OTHER FORD CUSTOMERS RESPONDING) THIS IS A PROBLEM WHEN YOU HAVE SMALL CHILDREN. SAFETY ISSUE THAT THERE DOOR IS UNLOCKED AS WELL. THIS KEEPS INTERIOR LIGHTS ON, DISTRACTING AT NIGHT, WHICH COULD CAUSE GLARE. I CANT PARK MY LEAVE ANYTHING IN MY CAR WHEN GOING ANYWHERE BECAUSE CARE IS UNABLE TO LOCK. AND THE VEHICLE THIS CAR HAS 30000 MILES ON IT. I LIVE IN AREAS WHERE THERE IS CARJACKINGS FEELING VERY UNSAFE IN MY 2012 FORD EDGE WITH 30000 MILES ON IT. THIS IS SO REDICULIOUS THAT FORD & NHTSA IS LOOKING INTO THIS WITH ALL THE FORD VEHICLES COMPLAINING ABOUT THIS. THIS IS A SAFETY ISSUE IN MORE WAYS THAN ONE> GET STRANDED BECAUSE DOOR AJAR CAUSES BATTERY TO RUN DOWN.

Latches/Locks/Linkages
Filed Sep 9, 201532,000 milesMI

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN STARTING THE VEHICLE, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTS FAILED TO DEACTIVATE. THE CONTACT MENTIONED THAT THE FAILURE CAUSED THE BATTERY TO FAIL. IN ADDITION, CHILDREN SEATED IN THE REAR SEATS WERE ABLE TO OPEN THE DOORS WHEN CHILD LOCK WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Electrical System
Filed Sep 8, 201531,000 milesMI

THIS HAS BEEN AN ONGOING ISSUE IT STARTED OUT EVERY NOW AND THEN. NOW ITS CONSTANT THIS MORNING RAN MY BATTERY DOWN CAUSING CRAZY THINGS TO GO ON WITH ELECTRICAL. THE DOME LIGHT STAYS ON SO AT NIGHT DRIVING IS BOTHERSOME, AND THE DOOR LOCKS WILL NOT WORK.

Unknown or Other
Filed Sep 8, 2015KS

DRIVER DOOR AJAR SENSOR MALFUNCTION. YOU MUST CLOSE DOOR MULTIPLE TIMES BEFORE THE DOOR AJAR ALARM GOES OFF. SOMETIMES YOU CAN'T MAKE IT GO OFF AND THE DOME LIGHTS STAY ON, ALARM DINGS. WHEN PARKING CAR AND GETTING OUT, YOU CAN'T LOCK DOORS, DOME LIGHT STAYS ON. VERY FRUSTRATING. FORD DEALER SAYS THIS IS A COMMON ISSUE. CAR OUT OF WARRANTY. VERY EXPENSIVE TO HAVE FIXED.

Unknown or Other
Filed Sep 6, 201544,000 milesIL

THE DOOR AJAR SENSOR IS MALFUNCTIONING. WHEN THE DOOR IS CLOSED THE SENSOR IS ON AND I AM UNABLE TO LOCK THE VEHICLE. IF I PARK THE CAR THE DOME LIGHT WILL STAY ON AND RUN THE BATTERY DOWN UNLESS I CLOSE THE DOOR MULTIPLE TIMES OVER AND OVER AGAIN.

Unknown or Other
Filed Sep 5, 201535,000 milesFL

DRIVER DOOR AJAR SHOWS ON DASHBOARD INTERMITTENTLY. WHEN ATTEMPTING TOOCK CAR, IT GIVES A DOUBLE SIGNAL AS IF IT IS NOT LOCKED. LIGHTS STAY ON IN THE CAR.

Electrical System
Filed Sep 5, 201536,000 milesOH

DRIVER DOOR REMAINS AJAR NO MATTER WHAT WE DO. INTERIOR LIGHTS STAY ON. SAFETY CONCERN BECAUSE ONE NEVER KNOWS IF DOOR IS REALLY CLOSED PROPERLY OR NOT! INTERIOR LIGHTS CAN DRAIN BATTERY. DEALER REPAIRED ABOUT 15 MONTHS AGO. SAME PROBLEM RETURNED. VERY EXPENSIVE.

Electrical System
Filed Sep 5, 201536,000 milesCA

UNABLE TO LOCK DOORS FROM WITHIN CABIN DUE TO DOOR AJAR SENSOR. CHILD EASILY OPENS DOOR WHILE DRIVING. HAD A STRANGER OPEN MY DOOR AND GOT IN PASSENGER SEAT THINKING IT WAS HIS MOTHERS CAR, THAN GOODNESS HE DID NOT HAVE A GUN. LACK OF SAFETY AND SECURITY FUNCTION.

Electrical System
Filed Sep 3, 201542,378 milesMD

THE IS CLOSED AND THE DOOR AJAR WARNING IS COMING UP AND NOT LEAVING. I HAVE TO CLOSE THE DOOR 10+ TIMES SOMETIME TO GET THE WARNING TO GO AWAY. IT LEAVES THE LIGHT ON AND RUNS THE BATTERY.

Latches/Locks/Linkages › Doors › Latch
Filed Sep 3, 201530,000 milesNY

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 20 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE DOME LIGHT ILLUMINATED AND THERE WAS A WARNING CHIME. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DOOR AJAR LATCH NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR AJAR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford Edge → · Every Edge year → · How the figures are calculated →