Page 20 of 37 · complaints 951–1,000 of 1,803

2011 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Latches/Locks/Linkages › Doors › Latch
Filed May 25, 201685,000 milesIA

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE REAR DRIVER SIDE DOOR DOME LIGHT REMAINED ILLUMINATED DUE TO THE FAULTY DOOR LATCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Electrical System
Filed May 25, 201673,000 milesNY

THE DOOR AJAR LIGHT REMAINS ON, NO MATTER HOW HARD OR SOFT I CLOSE THE DOOR, I MUST OPEN AND CLOSE IT 3-7 TIMES BEFORE THE DOOR AJAR LIGHT TURNS OFF. IF IT DOESN'T, IT REMAINS ON THE ENTIRE TIME DRIVING. I AM UNABLE TO UNLOCK THE DOOR WITH THE REMOTE SOMETIMES, MAKING IT UNSAFE WHEN I LEAVE WORK LATE. THEN UNABLE TO LOCK THE DOOR AS SOON AS I GET IN SINCE THE CAR THINKS MY DOOR IS AJAR. VERY UNSAFE! THIS HAS BEEN GOING ON FOR MONTHS, MILEAGE IS AT 73000.

Latches/Locks/Linkages › Doors › Latch
Filed May 25, 201672,993 milesCA

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN STARTING THE VEHICLE AND DRIVING OFF AT APPROXIMATELY 10 MPH, THE DOORS WOULD NOT LOCK AND THE WARNING LIGHT ILLUMINATED. THE FRONT PASSENGER DOOR AND THE REAR PASSENGER DOOR WAS OPEN AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE BATTERY WAS DRAINED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND REPAIRED. THE MECHANIC STATED THAT BOTH SENSORS REQUIRED LATCH REPLACMENT. THE APPROXIMATE FAILURE MILEAGE WAS 72,993.

Electrical System
Filed May 23, 201650,000 milesPA

THE DOOR AJAR LIGHT REMAINS ON WITH THE DRIVER'S SIDE DOOR, AND NOW ALSO THE REAR LEFT DOOR, WHEN THE DOORS ARE CLOSED CAUSING THE INTERIOR LIGHT TO STAY ON AND MAKING THE DOOR LOCKS INOPERABLE. THE LIGHT STAYING ON CAUSES SEVERAL ISSUES...BATTERY DRAIN AND THE INABILITY TO LOCK THE DOORS. THIS HAPPENS APPROXIMATELY 90% OF THE TIMES NOW. IT STARTED AROUND 47,000 MILES AND CONTINUES NOW AT 52,000 MILES (WITH THE ADDITION OF THE REAR DOOR DOING IT ALSO AT THIS POINT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON MANY WEBSITES WITHOUT A PERMANENT FIX...EVEN AFTER REPLACEMENT OF PARTS. NOT BEING ABLE TO LOCK THE DOORS WHILE DRIVING IN SOME AREAS DUE TO THE FACT ANYONE COULD JUMP INTO THE CAR NOT TO MENTION THE DOORS COULD BE OPENED BY CHILDREN IN THE REAR OF THE VEHICLE.

Electrical System
Filed May 21, 201674,000 milesKS

DOOR AJAR LIGHT STAYS ON, CAN'T LOCK DOOR WHILE CAR IS IN MOTION

Electrical System
Filed May 21, 201680,000 milesTN

DOOR LATCH ASSEMBLY MALFUNCTION IS EXTREMELY UNSAFE ESPECIALLY WHEN BACKING UP AT NIGHT. THE FRONT PASSENGER SIDE WAS REPAIRED BY THE DEALERSHIP BUT NOW THE BACK DOOR ON THE DRIVER SIDE IS SHOWING AJAR THEREFORE THE INTERIOR LIGHTING IS ON AND MAKING IT DIFFICULT TO SEE AT NIGHT. MAKING THINGS MORE DIFFICULT IS THAT THE BACK UP CAMERA HAS STOPPED WORKING ALSO.

Electrical System
Filed May 19, 201655,000 milesMA

DOOR AJAR WARNING ISSUE-OF COURSE WARRANTY IS OVER, FORD IS REALLY NOT TRYING TO SATISFY IT'S CUSTOMERS. I REFUSE TO BRING TO DEALERSHIP BECAUSE THEY CHARGE UNREASONABLE RATES AND LOOK FOR OTHER ISSUES NOT ASSOCIATED TO MY REASON FOR BRINGING IN THE CAR. I WILL TRY TO REPAIR MYSELF OR BRING TO A MOM AND POP REPAIR SHOP.

Service Brakes
Filed May 18, 20165 milesCA

I WAS DRIVING DOWN A FREEWAY RAMP TOWARDS A STOP LIGHT AND PRESSED THE BRAKES. THE CAR DIDN'T SLOW DOWN. I HAD TO STEP ON THE BRAKES COMPLETELY APPLYING PRESSURE AND THE CAR DID NOT COME TO A COMPLETE STOP. THERE WAS A HISSING NOISE THAT I HEARD FROM BELOW THE INSIDE OF MY CAR NEAR BRAKES. MY CAR PROVIDE ANY WARNING OF MALFUNCTION.

Latches/Locks/Linkages › Doors › Latch
Filed May 18, 201698,000 milesIA

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER ENTERING THE VEHICLE ON THE FRONT PASSENGER SIDE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT REOPENED AND CLOSED THE DOOR, BUT THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT PROVIDED.

Unknown or Other
Filed May 18, 201699,000 milesMN

DOOR AJAR LIGHTS STAY ON EVEN WITH DOORS SECURELY CLOSED. THEY GO OFF RANDOMLY SO DOME LIGHTS COME ON EVEN WITH NOBODY IN CAR CAUSING MY BATTERY TO DRAIN. THE DOOR AJAR LIGHT COME ON RANDOMLY WHILE DRIVING CAUSING AN ANNOYING DISTRACTION. THIS AFFECTS BOTH FRONT DOORS.

Electrical System
Filed May 16, 201680,000 milesTX

DOOR AJAR SENSOR MALFUNCTION. SENSOR WILL NOT SHUT OFF WHEN DOOR IS ACTUALLY CLOSED. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON WHILE OPERATING VEHICLE. ALSO CAUSES A STRAIN ON BATTERY WHEN EXITING VEHICLE BECAUSE LIGHTS STAY ON FOR A WHILE. THIS IS OCCURRING IN THE FRONT PASSENGER DOOR.

Power Train
Filed May 12, 201680,000 milesMO

MY TRCT CNTRL LIGHT HAD COME ON A FEW MONTHS AGO, I HAD NOT GOTTEN IT FIXED YET AND AS I WAS DRIVING HOME THE WRENCH LIGHT CAME ON, I COULD NOT ACCELERATE AND MY CAR STOPPED. I TOOK IT IN, AND AS TOLD IT WAS A BAD FUSE. A FEW MONTHS LATER I WAS DRIVING ON THE HIGHWAY, HIT A SMALL PUDDLE THE WRENCH LIGHT CAME BACK ON AND I STALLED IN THE FAST LANE ON THE HIGHWAY. LUCKILY I WAS NOT HIT BUT I COULD OF BEEN SERIOUSLY INJURED. THIS IS BECOMING A HUGE PROBLEM!

Electrical System
Filed May 12, 201674,500 milesMN

CAR HAS STALLED TWO TIMES, ONE TIME WAS WHILE DRIVING AND TURNING INTO ONCOMING TRAFFIC. THE CAR WAS GOING FULL SPEED 55MPH , HAD NO ISSUES LEADING UP TO IT, I SLOWED DOWN TO RUN AND IT COMPLETELY SHUT DOWN - NO POWER STEERING, NO ACCELERATION IT WAS DEAD, THE ENGINE WAS OFF BUT THE CAR WAS STILL ON. OBVIOUSLY THIS WAS A HORRIBLE TIME FOR IT TO DIE. I WAS ABLE TO, BARELY, MAKE THE TURN WITHOUT POWER STEERING AND PULL OVER. I SHUT THE CAR OFF, TURNED IT BACK ON AND IT WAS FINE. THE OTHER TIME IT HAPPENED WAS MY 16 YEAR OLD DAUGHTER HAD JUST STARTED THE CAR, PUT IT IN REVERSE, AGAIN THE CAR ON BUT NOTHING WAS HAPPENING. THE ISSUE I HAVE HERE IS JUDGING BY THE ONLINE POSTS THIS IS HAPPENING TO A LOT OF FORD SUV'S BUT BECAUSE THIS ISN'T A RECALL THE SERVICE PEOPLE HAVE TO SEE IT ACTUALLY HAPPENING, SO IT NEVER CAN GET FIXED, BECAUSE IT IS VERY INTERMITTENT. I AM VERY DISAPPOINTED IN FORD AND NOT ISSUING A RECALL, PUTTING LIVES IN DANGER - I WILL BE SELLING ALL OF OUR FORDS ( WE HAVE 3).

Unknown or Other
Filed May 10, 2016KY

DOOR MECHANISM ISN'T WORKING CORRECTLY AND 'DOOR AJAR' WILL PRESENT. THIS KEEPS THE INTERIOR LIGHTS ON AND DOESN'T ALLOW AUTO LOCKS TO ENGAGE BECAUSE IT THINKS THE DOOR IS STILL OPEN. IT ISN'T.

Electrical System
Filed May 10, 201636,000 milesNY

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE IN PARK, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED WITH ALL DOORS CLOSED. IN ADDITION, THE CONTACT WAS UNABLE TO LOCK THE DOOR ELECTRONICALLY, AS THE DOME LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

Electrical System
Filed May 10, 2016KY

THE DASH INDICATION LIGHT IS ILLUMINATED AT ALL TIMES EVEN WITH THE DOOR BEING CLOSED. THIS IS A SAFETY CONCERN BECAUSE THE OTHER DOORS ON THE VEHICLE WILL NOT LOCK WHILE PARKED AND/OR IN MOTION. I HAVE DRIVEN ON THE INTERSTATE WITH MY DOORS UNLOCKED AND MY INTERIOR LIGHT ON BECAUSE OF THIS SENSOR. I HOPE THAT THIS CAN BE RECALLED IMMEDIATELY.

Structure › Body
Filed May 8, 201660,356 milesCA

DOOR AJAR WARNING. THERE'S A COMMON ISSUE WITH MANY FORDS WHERE THERE'S AN ISSUE IN THE DOOR LATCH ASSEMBLY THAT TRIGGERS THE DOOR AJAR WARNING LIGHT AND LEAVES THE DOME LIGHTS ON. THIS IS A SAFETY ISSUE IF ONE IS TRYING TO RECLOSE THE (ALREADY CLOSED) DOOR WHILE THE CAR IS MOVING AND THE DOME LIGHT REMAINING ON AFFECTS NIGHT VISION. THIS HAPPENS AFTER CAR IS STARTED AND REMAINS ALL THE TIME THE CAR IS TURNS ON - IN MOTION OR NOT

Electrical System
Filed May 8, 201658,000 milesCA

HAVE A "DRIVER DOOR AJAR" WARNING LIGHT ON 90% OF THE TIME WHEN THE DOOR IS FULLY CLOSED. INTERIOR LIGHTS REMAIN ON AND DO NOT GO OFF UNLESS ENGINE IS STARTED. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH FORD EDGE VEHICLES, YET FORD DOES NOT SEEM TO WANT TO RECALL. WHY? THIS IS NOT A CHEAP OR EASY FIX FOR THE CONSUMER.

Electrical System
Filed May 8, 2016AL

2011 FORD EDGE. PASSENGER DOOR STARTED SAYING DOOR AJAR ERROR. HAVE TRIED ALL THE QUICK FIXES NONE OF THEM HAVE WORKED. HAVE SLAMMED AND REOPENED AND RECLOSED. HAVE TRIED PUTTING THE KEY IN AND TURNING IT OFF AND ON. DOESN'T WORK . HAVE TTIED SPRAYING THE LATCH WITH BRAKE CLEANER AND WD40. IT'S MAKING MY INSIDE LIGHT STAY ON. I HAVE NO CLUE WHAT TO DO IF IT WON'T GO OFF. IT'S GOING TO KILL MY BATTERY. IT'S TO THE POINT WHERE I'M AFRAID TO LET ANYONE IN ON THE FRONT PASSENGER SIDE. BC ONCE IT SAYS THAT IT TAKES FOREVER TO GET THE LIGOT TO GO OUT. SUCKS SO BAD. SO AGGRAVATING WHEN I CAN'T GET THE INSIDE LIGHTS TO GO OUT OR THE CAR TO LOCK. THIS SUCKS!!! ALSO MY DIGITAL SCREEN IS CONSTANTLY LOCKING UP GOING BLACK AND WON'T HOLD MY BLUETOOTH CONNECTION. I HATE THIS CAR. . I HAVE BEEN. AT THIS POINT DRIVING OUR 2000 NISSAN FRONTIER. I PAID EXTRA FOR THE WARRANTY BUT THE DEDUCTIBLE IS 500. DON'T HAVE IT RIGHT NOW.

Electrical System
Filed May 7, 201685,000 milesVA

DRIVER'S SIDE DOOR LATCH SENSOR INDICATES DOOR AJAR CONTINUALLY WHEN IT IS NOT AJAR. THIS RESULTS IN INTERIOR LIGHTS REMAINING ON FOR A WHILE WHEN DRIVING THE VEHICLE UNLESS MESSAGE IS ACKNOWLEDGED ON DRIVERS PANEL. DOORS REMAIN UNLOCKED. LIGHTS REMAIN ON WHEN EXITING AND LEAVING THE VEHICLE. THIS PROBLEM FIRST OCCURRED UNDER WARRANTY IN 2012 AND DOOR LATCH WAS REPLACED. NOW IT HAS OCCURRED AGAIN AND WILL NEED TO BE ADDRESSED. IT IS A SIGNIFICANT NUISANCE AND POTENTIAL SAFETY ISSUE, ESPECIALLY AT NIGHT. THE NUMBER OF IDENTICAL COMPLAINTS IN THIS DATABASE CLEARLY INDICATES TO ME THAT A SYSTEMIC PROBLEM EXISTS AND SHOULD BE ADDRESSED BY THE MANUFACTURER.

Structure › Body
Filed May 2, 201669,000 milesTN

DRIVER DOOR LATCH HAS FAILED TWICE.

Unknown or Other
Filed May 1, 201695,598 milesGA

DRIVERS SIDE DOOR SENSOR MALFUNCTIONS. WHEN DOOR IS CLOSED IT INDICATES THAT THE DOOR IS STILL OPEN AND DOME LIGHTS INSIDE THE VEHICLE REMAIN ON EVEN WHEN DRIVING THE VEHICLE.

Engine
Filed Apr 30, 201665,000 milesOR

THE CAR STOPS WORKING WHEN YOU'RE DRIVING IT THEN HAVE TO PULL OVER THE SIDE OF THE ROAD AND TO THE 4 WHEEL DRIVE LIGHT COMES ON AND THE WRENCH LIGHT COMES ON AND FROM WHAT I'M READING IT'S A THROTTLE BODY PROBLEM

Electrical System
Filed Apr 28, 201648,000 milesWY

DRIVER DOOR AJAR SENSOR STAYS ON EVEN THOUGH DOOR IS SECURELY CLOSED WHICH CAUSES INTERIOR LIGHTS TO STAY ON AND MAKING IT HARD TO SEE TO BACK UP AT NIGHT. DOOR WILL NOT LOCK WHEN THIS SENSOR STAYS ON WHICH IS ESPECIALLY UNSAFE FOR TRANSPORTING CHILDREN OR SECURING YOURSELF IN YOUR CAR IN LESS THAN FAVORABLE CONDITIONS. BATTERY CAN RUN DOWN WITH LIGHTS STAYING ON LEAVING YOU STRANDED.

Vehicle Speed Control
Filed Apr 28, 201649,000 milesFL

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, EXHAUST FUMES EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

Fuel/Propulsion System
Filed Apr 28, 201652,519 milesFL

DRIVING ON INTERSTATE CAR LOSES ALMOST ALL ENGINE POWER WARNING LIGHT GOES ON TOWED TO DEALER TOLD THROTTLE BODY NEEDS REPLACEMENT PART BACKORDERED NOW GOING ON 3 WEEKS CAR HAS 52000 MILES SERVICE ADVISORIES FOR THIS PART ON OTHER FORD MODELS NOT EDGE

Electrical System
Filed Apr 28, 201681,000 milesNY

DRIVER SIDE DOOR AJAR INDICATOR LIGHT COMES ON WHEN THE DOOR IS SECURELY CLOSED CAUSING DOORS TO REMAIN UNLOCKED WHILE DRIVING. I HAD THE DOOR LATCH ASSEMBLY REPLACE BACK IN JULY 2013 AT A COST OF $309. THE SAME ISSUE HAS REOCCURRED NEARLY 3 YRS. LATER. I CONTACTED THE DEALER WHO STATED SENSOR COULD NEED CLEANING FOR A COST OF $180 OR LATCH REPLACEMENT MIGHT BE REQUIRED AGAIN AT OVER $300. I STRONGLY BELIEVE THIS IS A WELL DOCUMENTED SAFETY ISSUE THAT FORD NEEDS TO ADDRESS.

Electrical System
Filed Apr 28, 201633,000 milesNY

MY DRIVER DOOR KEEPS AJAR WHEN I FULLY CLOSED IT. I HAVE SLAM MANY TIMES.THE ALARM SYSTEM GOES OFF LATER VERY OFTEN .

Structure › Body
Filed Apr 27, 2016VA

BACK CAMERA NOT WORKING PROPERLY, DOORS WILL NOT LOCK PROPERLY, FEAR FOR CHILDREN AND DOOR UNLOCKED

Unknown or Other
Filed Apr 27, 201630,000 milesPA

DRIVER SIDE DOOR AJAR INDICATOR LIGHT COMING ON. WHEN THIS LIGHT IS ON IT CAUSES THE INTERIOR DOME LIGHTS TO STAY ON, MAKING DRIVING AT NIGHT VERY DIFFICULT. IT ALSO DOESN'T ALLOW THE DOORS TO BE LOCKED WHICH IS A HUGE SAFETY CONCERN FOR ME AS I TRAVEL WITH MY 1 AND 2 YEAR OLD GIRLS OFTEN. WHEN THE CAR IS OFF AND I LOCK THE DOOR WITH THE KEY FOB, IF THE SENSOR IS ON THE HORN WILL HONK TWICE. THIS WILL CAUSE NOT ONLY MY INTERIOR LIGHTS TO STAY ON BUT ALSO MY EXTERIOR LIGHT. NEEDLESS TO SAY I'VE HAD TO REPLACE A FEW BATTERIES. THE 1ST TIME I REPORTED THIS TO MY DEALER MY CAR WAS UNDER WARRANTY AND ONLY HAPPENING OCCASIONALLY, I WAS TOLD TO SPRAY WD-40 ON THE LOCK LATCH AND THAT WOULD HELP. NOW ITS A CONSTANT THING AND OF COURSE THE CAR IS OUT OF WARRANTY. UGH I JUST WANT TO FEEL SAFE WITH MY CHILDREN IN THE CAR.

Electrical System
Filed Apr 26, 2016112,569 milesTX

DOOR AJAR LIGHT COMES ON DESPITE DOOR BEING SECURELY CLOSED WHICH PREVENTS DOOR FROM AUTO LOCKING AT SPEEDS OVER 15 MILES AN HOUR OR BEING ABLE TO BE LOCKED USING CONTROL PANEL OUTSIDE. POSES HAZARD AS IT CAN REGISTER AJAR WHILE DRIVING AND UNLOCK THE DOOR AT RANDOM.

Unknown or Other
Filed Apr 25, 2016CA

DRIVERS DOOR AJAR LIGHT SHOWS ACTIVE WHEN DOOR IS FULLY CLOSED. AUTOMATIC LOCKS FAIL, INTERIOR LIGHT REMAINS ON. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS THAT HAVE BEEN VERIFIED AT MY LOCAL DEALERSHIP. I HAVE CONTACTED FORD CUSTOMER RELATIONS, AS DID THE SERVICE REPAIR MANAGER,AND THEY HAVE OFFERED NO ASSISTANCE TO REPAIR THIS PROBLEM.

Structure › Body
Filed Apr 24, 2016WI

FAULTY DRIVER SIDE DOOR LATCH ASSEMBLY. FORD KNOWS OF ISSUE IN TSB'S. DOORS WON'T LOCK AT HIGHWAY SPEEDS DUE TO DOOR AJAR BEING SENSED.

Unknown or Other
Filed Apr 24, 201685,000 milesFL

DOOR LOCKS CONTAIN FAULTY "DOOR AJAR" SENSORS. THEY FALSELY REPORT THE DOOR IS OPEN WHEN IT IS PROPERLY LATCHED, PREVENTING YOU FROM LOCKING THE DOORS WHILE INSIDE THE VEHICLE WHILE STATIONARY. WHEN THE VEHICLE IS MOVING THEY WILL TRIP TO "DOOR IS AJAR" TURNING ON THE DOME LIGHTING AND UNLOCKING THE DOORS. I FEEL THIS IS A SAFETY HAZARD WHILE MOVING, IT ALLOWS YOUNG CHILDREN TO OPEN THE DOORS, REGARDLESS OF THE LOCK SWITCH SETTINGS.

Electrical System
Filed Apr 22, 2016OH

DOOR AJAR WARNING STAYS ON WHILE DOOR IS SHUT. THE DOORS ARE UNABLE TO LOCK WHEN VEHICLE IS IN MOTION AND DOME LIGHTS REMAIN LIT AT NIGHT MAKING IT DIFFICULT TO DRIVE.

Electrical System
Filed Apr 20, 201682,000 milesIA

WHEN STATIONARY AND 1ST STARTED IT WILL STATE THAT THE DRIVER DOOR IS AJAR WHEN IT IS CLEARLY CLOSED. THIS HAS CAUSED MY DOORS NOT TO LOCK AND THIS IS A SAFETY CONCERN. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST MONTH.

Latches/Locks/Linkages › Doors › Latch
Filed Apr 20, 201698,000 milesVA

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR CAUSED THE DOOR AJAR LIGHT TO ILLUMINATE ALTHOUGH THE DOOR WAS CLOSED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Unknown or Other
Filed Apr 19, 201650,000 milesCA

FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY ON AND UNABLE TO LOCK VEHICLE DOORS

Latches/Locks/Linkages › Doors › Latch
Filed Apr 19, 201639,948 milesMT

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER STARTING THE VEHICLE, THE PASSENGER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE DOORS FAILED TO LOCK. DUE TO THE FAILURE, THE BATTERY WAS COMPLETELY DRAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH WIRE HARNESS NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. AS A RESULT, THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,948.

Exterior Lighting
Filed Apr 18, 2016NY

I AM HAVING PROBLEMS WITH DRIVER DOOR. THE DASH LIGHT APPEARS SAYING DOOR AJAR AND MY DOME LIGHT STAYS ON, EVEN THOUGH THE DOOR IS SHUT. IF I OPEN AND SHUT THE DOOR MULTIPLE TIMES IT SOMETIMES GOES OUT. THIS IS A SAFETY ISSUE AS MY DOOR DOES NOT LOCK IN THUS CONDITION. THIS HAPPENS WHEN STATIONARY. IF I CAN'T GET THE DOOR AJAR LIGHT TO GO OUT AND I DRIVE DOWN THE ROAD IT STAYS ON. I TOOK MY VEHICLE TO THE DEALER AND THEY GAVE ME TWO OPTIONS, TRY CLEANING THE LATCH ASSEMBLY, WHICH MAY OR MAY NOT HELP OR TO REPLACE THE PART. I HAVE NOT DONE EITHER AT THIS POINT. IT WILL BE $150 TO CLEAN IT OR $300 TO REPLACE. I TOLD THEM I NEEDED TIME TO MAKE A DECISION. THIS WAS ON APRIL 15,2016.

Exterior Lighting
Filed Apr 18, 201685,000 milesMN

INTERIOR LIGHT WOULD STAY ON WITH FALSE DOOR OPEN SIGNAL ON DRIVER SIDE, THEN SAME THING ON PASSENGER SIDE. UNDER WARRANTY AT THE TIME BUT HAD $100 DEDUCTIBLE PAID ON EACH SIDE. NOW WARRANTY IS UP AND R/REAR SIDE DOOR AJAR LIGHT STAYING ON. THIS HAS TO BE MANUFACTURED ISSUE AND RECALLED. 2011 EDGE WITH NOW 86000 MILES. HELP PLEASE!

Electrical System
Filed Apr 18, 2016TX

DRIVER DOOR OPEN KEEPS SHOWING UP EVEN WHEN THEN DOOR IS SHUT. THIS RESULTS IN INSIDE LIGHTS NOT SHUTTING OFF AND OTHERS ANNOYING THINGS AS WELL. I AM HAVING TO RESHOT THE DOOR SEVERAL TIMES WHILE TRYING TO DRIVE THE VEHICLE. THIS IS NOT SAFE. WHY HAS THERE NOT BEEN A RECALL ON THIS ISSUE?

Electrical System
Filed Apr 17, 201655,000 milesIL

INTERIOR LIGHTING STAYS ON WHEN IN PARK OR DRIVING BECAUSE OF DOOR SWITCH MALFUNCTION SAYING DOOR IS AJAR WHEN IT IS IN FACT CLOSED CREATES DRIVING HAZARD WHEN LIGHTS WILL NOT TURN OFF AND GLARING OFF WINDSHIELD MAKING DRIVING AT NIGHT DANGERS PLEASE MAKE A RECALL AND FIX THIS ISSUE.

Unknown or Other
Filed Apr 17, 201656,000 milesSD

THE DRIVER DOOR AJAR WARNING AND PASSENGER DOOR AJAR WARNING COMES ON WHEN THE DOORS ARE NOT AJAR, AND DOORS WILL NOT LOCK, IT HAPPENS WHEN YOU PUT THE CAR IN GEAR. THIS IS A SAFETY ISSUE.

Engine
Filed Apr 13, 201668,000 milesIL

WHILE DRIVING, THE AWD TURNED OFF & THE ENGINE STALLED. A WRENCH LIGHT AND ENGINE LIGHT CAME ON. I TOOK IT TO A DEALER AND THEY ADVISED IT WAS THE THROTTLE BODY. THE FIRST OCCURENCE, I WAS ADVISED TO IGNORE IT. THE SECOND OCCURENCE I ASKED IT TO BE FIXED & WAS TOLD THE PART WAS BACK ORDERED APPROXIMATELY 6 WEEKS. THERE HAVE BEEN MULTIPLE INSTANCES SINCE THEN WHERE THE CAR HAS DIED WHILE DRIVING, OR SOMETIMES WHILE STOPPED AT A LIGHT.

Structure › Body
Filed Apr 13, 201690,000 milesVA

THE DRIVER SIDE FRONT DOOR LATCH ISN'T WORKING PROPERLY, I WILL BE DRIVING DOWN THE ROAD AND ALL MY INTERIOR LIGHTS WILL COME ON AND A MESSAGE WILL APPEAR AND IT SAYS MY DOOR IS OPEN, THIS IS VERY UNSAFE BECAUSE IT HAS HAPPENED AT NIGHT, IT IS VERY DISTRACTING TO DRIVE AT NIGHT WITH ALL THE INTERIOR LIGHTS AND YOU HAVE TO WAIT UNTIL THEY GO OFF, THIS ISSUE HAS TO BE FIX ASAP. I'VE READ THIS IS A COMMON PROBLEM WITH THE FORD EDGE AND MANY OTHER MODELS FOR MAKES.

Structure › Body
Filed Apr 7, 201629,093 milesTN

WE HAD THE OIL CHANGED BY FORD DEALER HERE IN WINCHESTER, TN AND EVERY SINCE THEN, WHEN I GET IN THE CAR AND CLOSE THE DRIVERS DOOR CLOSES, BUT A NOTICE ON THE DASH STATES " DRIVERS DOOR IS AJAR". NO MATTER HOW MANY TIMES I CLOSE THE DOOR, THE MESSAGE STAYS THE SAME. ONCE IN A WHILE IT WILL GO AWAY.

Electrical System
Filed Apr 6, 201660,000 milesAL

DRIVERS SIDE DOOR SENSOR IS SAYING THE DRIVERS SIDE DOOR IS OPEN AND EVENTHOUGH THE DOOR IS CLOSED. THIS LEAVES THE INTERIOR LIGHTS ON AND DRAINS THE BATTERY. THIS ORIGINALLY HAPPENED WHEN THE VEHICLE WAS UNDER WARRANTY, THE DEALERSHIP "CLEANED" THE LATCH AND IT QUIT, THEN IT STARTED ACTING UP AGAIN AFTER THE WARRANTY RAN OUT AND NOW THEY WANT TO REPLACE IT AND HAVE ME PAY FOR IT.

Unknown or Other
Filed Apr 6, 201686,000 milesOH

I PURCHASED MY 2011 FORD EDGE NEW SEVERAL YEARS AGO. MY WARRANTY JUST RECENTLY EXPIRED, AND I PURCHASED AN EXTENDED WARRANTY. RECENTLY MY PASSENGER DOOR AJAR LIGHT KEPT COMING ON. I DIDN'T PAY MUCH ATTENTION TO IT; HONESTLY JUST THOUGHT IT WAS A SENSOR AND I WOULD TAKE IT IN TO GET LOOKED AT. EVENTUALLY THE LIGHT STAYED ON ALL THE TIME, AND EVEN MADE MY INTERIOR LIGHT STAY ON AS WELL. I TOOK IT TO MY LOCAL FORD DEALERSHIP THIS WEEK, AND IT IS NOT THE DOOR SENSOR, BUT THE DOOR LATCH. THIS IS NOT COVERED UNDER MY WARRANTY, AND I WILL BE PAYING $430 TO GET IT FIXED. THE PART ONLY IS $380. I AM FURIOUS. I HAVE READ ON NUMEROUS SITES THAT THIS IS A COMMON ISSUE WITH FORD EDGE'S. THEY REALLY SHOULD RECALL THIS.

Electrical System
Filed Apr 5, 2016140,000 milesKS

DOOR AJAR WARNING. THIS IS DANGEROUS IN A NUMBER OF WAYS. THE INTERIOR LIGHT STAYS ON WHEN DRIVING OFF. WHEN DARK OUT, IT'S HARD TO SEE, ESPECIALLY BACKING UP. ALSO THE DOORS DO NOT LOCK SINCE IT THINKS A DOOR IS STILL OPEN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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