Page 18 of 37 · complaints 851–900 of 1,803

2011 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Unknown or Other
Filed Aug 24, 201668,800 milesPA

TWO DOOR AJAR LIGHTS ON OUR 2011 EDGE REMAIN ON AT ALL TIMES. BEA AIDE OF THIS I AM FORCED TO DRIVE AT NIGHT WITH THE INTERIOR LIGHTS ON. THIS IS UNSAFE AND VERY DISTRACTING FOR US AND OTHER DRIVERS. ONE OF THESE DOORS IS MY DAUGHTERS WHICH WE ARE VERY UNEASY ABOUT. WE ARE AWARE HOW BIG THIS PROBLEM IS AND PEOPLE ARE DESPERATE FOR HELP!!! I WROTE TO FORD BUT THEY SAID THEY CAN'T HELP BECAUSE THERE ARE NO RECALLS AND THEY CAN'T FIND ANY RECORD OF OUR CAR BEING AT A FORD DEALER SO I JUST SENT THEM THE INVOICE. I CANNOT BELIEVE THERE ARE SO MANY VEHICLES WITH THE SAME PROBLEM AND FORD WON'T DO ANYTHING ABOUT IT.

Unknown or Other
Filed Aug 19, 201630,000 milesIL

AFTER THE CAR IS SRARTED THE DOOR AJAR WARNING IS DISPLAYED. THE WARNING CAN BE CLEARED, BUT THE POWER DOOR LOCKS MALFUNCTION. THE DOORS WILL LOCK,BUT THEY IMEDIATLY UNLOCK. THIS IS THE CASE ANYTIME, ANYWHERE THE CAR IS RUNNING. GOING ON FOR SEVERAL MONTHS.

Exterior Lighting
Filed Aug 18, 201640,000 milesVA

DOOR AJAR WARNING STAYS ON EVEN WHEN THE DOOR IS CLOSED, PREVENTING THE DOME LIGHT FROM GOING OFF AND THE DOOR FROM LOCKING WHILE DRIVING. INFREQUENTLY WHEN I REOPEN THE DOOR AND SLAM IT SHUT THE DRIVER'S DOOR AJAR AND LIGHT WILL GO OFF. IF IT DOES NOT AND I HAVE TO BACK UP IT IS VERY HARD TO SEE.

Electronic Stability Control (esc)
Filed Aug 16, 201690 milesVA

I HAVE NO CONTROL OVER ALL THINGS THAT ARE CONTROLLED THROUGH THE TOUCH SCREEN: HEAT, A/C, AUDIO, BLUETOOTH AND SYNC WITH OTHER DEVICES, , ETC. IT'S BLACK. I WAS TOLD TO DISCONNECT THE BATTERY, LET IT SIT FOR FIVE MINUTES, HOOK IT UP AND IT WILL RESTART. NO LUCK. TRIED IT AGAIN AND LET THE BATTERY UNHOOKED OVER NIGHT, STILL NOTHING. IT STARTED ABOUT 2 MONTHS AGO AND WOULD BE OUT FOR A DAY OR SO BUT WOULD FINALLY COME BACK ON BUT NOT NOW IT HAS BEEN OUT FOR 2 WEEKS AND I'VE TRIED THIS PROCESS OVER AND OVER AND NOTHING. VERY FRUSTRATED!!!!!!!!!!!!!!!!!!

Power Train
Filed Aug 16, 201624,950 milesCO

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER HAVING MAINTENANCE PERFORMED, THE TRANSMISSION FAILED TO SHIFT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE PRESSURE PLATE CRACKED AND AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,950.

Structure › Body
Filed Aug 11, 201666,000 milesPA

THE DOOR AJAR LAMP INDICATES THAT THE DRIVER'S SIDE FRONT DOOR IS AJAR EVEN THOUGH IT IS CLOSED. THIS PREVENTS ANY OF THE DOORS FROM BEING LOCKED.

Unknown or Other
Filed Aug 11, 201660,000 milesOH

THE DOOR AJAR WARNING WILL NOT TURN OFF. MAKES IT IMPOSSIBLE TO LOCK THE DOORS WHEN TRAVELING,

Unknown or Other
Filed Aug 10, 2016MN

DRIVERS SIDE DOOR LATCH NOT WORKING - CAUSING WARNING LIGHT AND NOT ENABLING SAFETY/SECURITY SYSTEMS TO ENGAGE WHEN DRIVING VEHICLE. VEHICLE IS STATIONARY, HAPPENS WHEN GETTING IN AND OUT OF CAR. ALSO, DOME LIGHTS REMAIN ON AFTER CAR IS PARKED CAUSING BATTERY TO DIE.

Unknown or Other
Filed Aug 10, 2016VA

SAFETY RECALL DRIVER DOOR SENCER ON MY DASH BOARD REGISTERS MY DOOR ISN'T CLOSED. DOME LIGHT STAYS ON AND MY DOORS WON'T LOCK.NO MATTER HOW MANY TIMES U CLOSE IT IT WON'T CUT OFF. CONCERNS ME BECAUSE WHAT IF MY DOOR ISN'T CLOSED AND IT OPENS UP WHILE DRIVING. I JUST BOUGHT THIS CAR USED. I ALSO SMELL BURNING RUBBERY HEY MY VENTS WHEN IDLING.

Structure › Body
Filed Aug 10, 2016NV

DOOR AJAR WARNING STAYS ON EVEN WHEN THE DOOR IS CLOSED, PREVENTING THE DOME LIGHT FROM GOING OFF AND THE DOOR FROM LOCKING WHILE DRIVING.

Structure › Body
Filed Aug 9, 201672,000 milesCO

"DRIVER DOOR AJAR" WARNING ON DASH, AND INTERIOR LIGHTS ON, WHILE DOOR CLOSED. INTERIOR LIGHTS ON AT NIGHT INTERFERE WITH NIGHT VISION AND, ESPECIALLY, REAR VIEW MIRROR VISION. ALSO DRAINS BATTERY OVER NIGHT. STARTED AS AN INTERMITTENT PROBLEM, BUT NOW CONSTANT.

Unknown or Other
Filed Aug 9, 201690,000 milesOH

DOOR AJAR WARNING LIGHT COMES ON BECAUSE OF A FAULTY SENSOR. ONLY COMES ON WHEN VEHICLE IS FIRST STARTED AND MAKES THE AUTOMATIC LOCKS USELESS. INTERIOR LIGHT STAYS ON, DOORS WILL NOT LOCK AUTOMATICALLY, OR CAN THEY BE LOCKED REMOTELY. SEEMS TO BE A VERY COMMON ISSUE WITH MANY FORD PRODUCTS.

Unknown or Other
Filed Aug 9, 2016TX

THE DOOR AJAR LIGHT IS STAYING ON EVEN AFTER THE DOOR IS SHUT. THE INTERIOR AND OUTSIDE LIGHTS WILL STAY ON AFTER SHUTTING DOOR, CAUSING THE VEHICLE TO LOSE BATTERY POWER IF NOT DETECTED EARLY. IF IT IS DAYLIGHT THIS MAY BE HARD TO SEE. IT ALSO DOES NOT LET YOU ENGAGE THE ALARM, OR EVEN WORSE THE ALARM WILL GO OFF FOR NO APPARENT REASON, ALSO DRAINING THE BATTERY IF NOT DETECTED EARLY. I'VE ONLY HAD THIS CAR A FEW MONTHS, BUT HAS BEEN A PROBLEM SINCE DAY ONE. I THOUGHT IT WAS SOMETHING THAT I WAS DOING WRONG UNTIL I DID A LITTLE RESEARCH AND FOUND OUT THAT I WAS NOT THE ONLY ONE HAVING THIS PROBLEM.

Electrical System
Filed Aug 8, 201666,000 milesAE

DOOR AJAR WARNING CAME ON WITH THE DOOR CLOSED HAS VERY QUICKLY GOT WORSE CAR WILL NOT LOCK PROPERLY WHEN OFF ANYONE CAN PRESS THE KEYPAD AND GET IN THE CAR SO POTENTIAL BREAK IN AND DOOR DO NOT LOCK WHILE DRIVING SAFETY ISSUE IF MY DAUGHTER REACHES FOR THE DOOR WHILE DRIVING THE DOME LIGHTS STAY ON WHILE DRIVING SAFETY HAZARD WHILE DRIVING AT NIGHT. THERE NEEDS TO BE A RECALL AS I'M ABOUT TO SPEND HUNDREDS TO GET THIS FIXED AND IT COULD POTENTIALLY HAPPEN AGAIN !

Latches/Locks/Linkages › Doors › Latch
Filed Aug 8, 201636,000 milesNC

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

Exterior Lighting
Filed Aug 8, 2016MI

DOOR AJAR STAYS ON EVEN WHEN DOOR IS CLOSED, DRIVERS DOOR AND PASSENGER DOOR. DOME LIGHTS STAY ON AND DOORS DO NOT LOCK WHEN DRIVING, ALSO COMES ON IN MIDDLE OF NIGHT WHEN THE CAR IS JUST SETTING AND NOBODY AROUND IT. AT NIGHT WHEN YOU ARE TRYING TO BACK UP THE LIGHT IS AFFECTING THE SIGHT SINCE IT GLARES IN YOUR EYES CAUSING YOU TO BE UNABLE TO SEE WHAT IS AROUND YOU. I PUT A DATE OF TODAY BUT THIS HAS BEEN GOING ON FOR A MONTH.

Engine
Filed Aug 7, 2016106,000 milesCA

I PURCHASED THE CERTIFIED USED EDGE IN OCTOBER OF 2013. I HAVE A MAJOR PROBLEM WITH THE VEHICLE IT HAS LOST ALL POWER ON ME TWICE IN THE LAST MONTH. ONCE WHILE SITTING IDLE AND JUST TONIGHT WHILE DRIVING 65 MPH ON THE HIGHWAY. THE WRENCH LIGHT CAME ON AND I HAD JUST ENOUGH TIME TO PUT MY HAZARD LIGHTS ON TO ALERT THE VEHICLE APPROACHING MY VEHICLE. IT TOOK SEVERAL MINUTES FOR ME TO GET TO THE SIDE OF THE HIGHWAY AS I WAS IN THE MIDDLE LANE. I CALLED FOR AAA TO HAVE THE VEHICLE TOWED HOME. WHILE WAITING I TURNED THE VEHICLE OFF. JUST AS THE TOW TRUCK ARRIVED I TURNED THE VEHICLE BACK ON AND THE WRENCH SYMBOL WAS GONE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE SO I STILL HAD IT TOWED. I WILL BE TAKING IT TO THE SHOP ON MONDAY MORNING. HOPEFULLY THEY CAN FIND AND FIX THE ISSUE. THIS SEEMS TO BE A VERY DANGEROUS ISSUE. I COULD HAVE BEEN REAR ENDED OR KILLED IN A HORRIBLE ACCIDENT. I HAVE BEEN SEARCHING ONLINE TO SEE IF THIS IS A COMMON PROBLEM AND IT SEEMS AS IF MANY FORD EDGE OWNERS HAVE EXPERIENCED THIS PROBLEM. THEN I CHECKED FOR A RECALL AND CANNOT SEEM TO FIND ONE. I WOULD HATE FOR SOMEONE TO BE SERIOUSLY INJURED BEFORE THIS PROBLEM IS SOLVED OR DEALT WITH BY FORD MOTORS.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 5, 201670,000 milesOH

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE WARNING LIGHT FOR THE DRIVER'S DOOR WAS ILLUMINATED, WHICH INDICATED THAT THE DOOR WAS NOT LOCKED DESPITE THE LOCKS BEING ACTIVATED. THE INTERIOR LIGHTING ALSO REMAINED ILLUMINATED DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Service Brakes
Filed Aug 5, 201630,000 milesCA

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK THE DOORS. THE INTERIOR DOME LIGHT REMAINED ILLUMINATED AND CAUSED THE BATTERY TO DRAIN. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO FUNCTION. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER A VOLUNTARY RECALL BY THE MANUFACTURER; HOWEVER, THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE DOOR LATCH AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.

Fuel/Propulsion System
Filed Aug 5, 2016CT

MY VEHICLE SMELLS LIKE GAS AFTER 5 MINUTES DRIVING. TOOK THE VEHICLE TO THE DEALER THEY COULD TELL ME THE PROBLEM AND INSISTED THEY DID NOT SMELL NOTHING. I VERY CONCERN. I CAN'T DRIVE THE VEHICLE LIKE THIS. THE GAS SMELL ITS BAD. I FOUND A RECALL ON THE BODY CONTROL MODULE ON THIS VEHICLE. PLEASE HELP ME FIXED THIS PROBLEM.

Unknown or Other
Filed Aug 4, 2016MI

THE DRIVER SIDE DOOR SENSOR IS CONTINUALLY SAYING THE DOOR IS OPEN, WHEN IT IS CLOSED. THE LIGHTS STAY ON, THE LOCKS WON'T LOCK WHILE DRIVING.

Power Train
Filed Aug 2, 201655,640 milesOH

HAD LOSS OF POWER WHILE DRIVING 55 MPH WITH NO WARNING. WRENCH LIGHT ON DASH COMES ON AND CAR SLOWS TO APPROXIMATELY 10MPH. ACCELERATOR HAD NO RESPONSE, BRAKES AND STEERING STILL WORKED.

Electronic Stability Control (esc)
Filed Aug 2, 2016OR

DRIVER DOOR AJAR SENSOR.

Fuel/Propulsion System
Filed Aug 1, 201647,850 milesSC

2 TIMES TODAY I LOST POWER AND MY CAR CRAWLED OUT OF THE ROAD. THE WRENCH LIT UP AND AFTER I STOPPED AND RESTARTED CAR IT WAS BACK TO NORMAL. FIRST TIME WAS PULLING INTO WORK THEN AFTER WORK ON THE WAY TO THE DEALERSHIP. THEY ARE FIXING IT. SAID IT WAS A FAULTY THROTTLE BODY CONTROL MODULE. BEFORE THEY CALLED BACK I LOOKED THIS UP AND THERE WERE MANY STATEMENTS ON THIS HAPPENNING. IF I HAD BEEN ON THE INTERSTATE I COULD HAVE BEEN KILLED. I DON'T KNOW WHY THERE HASN'T BEEN A RECALL BEFORE THERE ARE ANY LAWSUITS FROM PEOPLE DIEING.

Engine
Filed Jul 31, 2016120,000 milesKS

WHILE DRIVING CAR JUST SHUTS OFF, CANNOT ACCELERATE . WRENCH LIGHT COMES ON. I HAVE RESEARCHED THIS AND NUMEROUS FORDS HAVE SAME ISSUE. THEY ALL COME BACK WITH THROTTLE BODY REPLACEMENT. I CALLED FORD MOTOR COMPANY TO ASK ABOUT ISSUE AND TO SEE IF ANY RECALLS ARE OUT. NO WAS THE ANSWER. HOW CAN THERE BE NO RECALLS WHEN THERE ARE HUNDREDS (PROBABLY THOUSANDS) HAVING THIS PROBLEM. FORD ESCAPE, EXPLORER AND SOME TRUCKS DID HAVE A RECALL....WHY NOT THE EDGE. I'M AM ABOUT TO PUT OUT OVER 600 DOLLARS TO GET THIS PROBLEM FIXED. I BELIEVE FORD SHOULD BE MADE TO ISSUE A RECALL AND STAND BEHIND THEIR PRODUCT. I'M JUST GRATEFUL THAT OUT OF THE 7 OR 8 TIMES THIS HAPPENED THAT NOBODY WAS HURT OR WORSE MAKE FORD STAND BEHIND THEIR CARS...[XXX] IT I'M SICK OF PUTTING OUT THOUSANDS AND GETTING CRAP IN RETURN. PS. DOWN BELOW WHEN YOU ASKED WHEN THIS HAPPENED....THERE ARE SEVERAL DATES NOT JUST ONE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electrical System
Filed Jul 28, 201659,000 milesPA

DASH SHOWS THAT THE DRIVER'S FRONT DOOR IS AJAR EVEN THOUGH IT IS CLOSED. IF I SLAM THE DOOR IT WORKS.

Structure › Body
Filed Jul 27, 201637,000 milesWI

WHEN CLOSING THE DOOR THE DOOR LATCH DOESN'T LATCH PROPERLY AND THE WARNING LIGHT THE DOOR IS AJAR LIGHT STAYS ON KEEPING DOME LIGHTS LIT. DOOR CAN BE OPENED AND CLOSED 5,6 TIMES AND STILL THE SAME PROBLEM. SOMETIMES THE DOOR DOESN'T EVEN LATCH, NON OF THE DOORS LOCK, AND AT NIGHT ITS DANGEROUS TO DRIVE WITH DOME LIGHTS LIT. I PAID FOR THE REPAIR ONCE SHORTLY AFTER THE WARRANTY EXPIRED AND WAS TOLD BY THE DEALER WHEN THE PROBLEM STARTED AGAIN THERE WAS NOTHING THAT THEY COULD DO AND I WOULD NEED TO PAY TO HAVE IT FIXED. I SO MAD I'M READY TO TRADE THE CAR IN ON A TOYOTA. TO MAKE THE ISSUE WORSE IS EVERY CAR YOU'VE MADE SINCE I BOUGHT THIS HAS HAD DOOR LATCH RECALLS. MY BOYFRIEND JUST GOT A RECALL (15S16) FOR HIS 2013 FUSION AND HE HAS NEVER HAD AN ISSUE WITH HIS DOORS. I'M JUST WAITING FOR THE DOOR TO COME OPEN AGAIN WHILE I'M DRIVING. [XXX] DATE ENTERED IS THE LAST TIME IT HAPPENED. IT DOES THIS ON A DAILY BASIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Jul 26, 2016PA

DOOR AJAR WARNING LIGHT REMAINS ON, ALTHOUGH DOOR IS COMPLETELY SHUT. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS. I'VE NOTICED IT HAPPENS MORE OFTEN IF THE VEHICLE IS NOT LEVEL. ALSO, THE CAR ALARM GOES OFF RANDOMLY

Electronic Stability Control (esc)
Filed Jul 25, 201669,600 milesMA

VEHICLE CUT OUT WHILE DRIVING IN NORMAL TRAFFIC CONDITIONS, AWD OFF-WRENCH WARNING LIGHT CAME, VEHICLE WAS IN A LIMP HOME CONDITION. NEXT DAY ATTEMPT, SAME INCIDENT, AWD LIGHT AND THEN ENGINE LIGHT ON = CODE P2111. THROTTLE BODY AND MOTOR ASSEMBLY.

Structure › Body
Filed Jul 23, 201652,000 milesTX

THE DOOR AJAR SWITCH STAYS ON ALL THE TIME . IT CAUSE THE LIGHTS ON THE INSIDE FOR FEW MINUTES AND YOU CAN'T SEE HOW TO DRIVE AT NIGHT YOU HAVE TO WAIT FOR THEM TO GO OUT.

Electrical System
Filed Jul 23, 201688,000 milesIA

DOOR AJAR SWITCH FAILURE WHICH CAUSES ERROR NOTIFICATION AND THE INTERIOR LIGHTS TO REMAIN ON WHICH CAN LEAD TO BATTERY DRAINAGE, FAILURE, OR DAMAGE. ULTIMATELY, THIS BECOMES A SAFETY HAZARD DUE TO POSSIBILITY OF BECOMING STRANDED IN AN UNSAFE LOCATION OR UNPOPULATED AREA. THIS INCIDENT OCCURS WHENEVER YOU OPEN AND CLOSE THE DRIVERS SIDE FRONT DOOR. THERE APPEAR TO BE MANY COMPLAINTS ABOUT THIS AND SHOULD BE CONSIDERED FOR A SAFETY RECALL.

Electrical System
Filed Jul 22, 2016NV

DOOR AJAR WARNING ON DASHBOARD: THE DASHBOARD SAYS " DOOR IS AJAR" ON THE DRIVER SIDE EVEN IF ALL DOORS ARE LOCKED AND THAT MADE THE ALARM SOUND TELLING ME THAT THE DOOR IS OPEN. THE DOME LIGHT IS CONTINUOUSLY ON. IF THE CAR KEY IS IN THE IGNITION, I CAN'T MANUALLY LOCK THE DOORS IT STAYS IN UP POSITION. ALL THESE PROBLEMS ARE EITHER THE CAR IS IN MOTION OR STATIONARY.

Structure › Body
Filed Jul 20, 201680,000 milesAR

AT ABOUT 75,000 MILES MY DOOR ADJAR LIGHT FOR MY DRIVER DOOR WOULD NOT TURN OFF. IT TURNS OUT THE SENSOR OF THE DOOR LATCH ASSEMBLY IS BAD. THIS CAUSES SAFETY HAZARDS BECAUSE MY INTERIOR LIGHTS WILL NOT TURN OFF WHEN THE DOOR IS SHUT AND IT WILL NOT ALLOW ME TO LOCK THE DOORS FROM THE INTERIOR WHEN THE CAR IS IN MOTION. I'VE SPOKEN WITH FORD REPRESENTATIVES AND THIS IS A KNOWN, COMMON PROBLEM BUT THEY HAVEN'T DONE ANYTHING ABOUT THE ISSUE. I THINK A RECALL OF THE FAULTY PRODUCT THAT CAUSES SAFETY HAZARDS WOULD BE APPROPRIATE.

Electronic Stability Control (esc)
Filed Jul 20, 201685,000 milesAL

CAR WIL GRADUALLY SLOW DOWN LEADING TO A COMPLETE STOP. POWER TO THE ENGINE SEEMS TO DECREASE AND SPEED SLOWS. HAPPENED 4 TIMES OVER SEVERAL WEEKS. IT WOULD HAPPEN THEN AN HOUR LATER CAR WOULD BE COMPLETELY FINE AND DRIVE OK FOR A FEW DAYS AND THEN HAPPEN AGAIN. HAPPENED WHEN THE CAR WAS DRIVING AT 30-50 MPH ON NORMAL CITY STREETS (NOT HIGHWAY) WE TOOK IT TO THE DEALER, WHERE THEY IDENTIFIED THE THROTTLE BODY AS THE CAUSE OF THE ISSUE. OUR VIN IS NOT ELIGIBLE FOR THE REPLACEMENT PROGRAM THOUGH; WHICH WE DO NOT UNDERSTAND - MEETS THE YEAR/MAKE/MODEL AND CHARACTERISTICS OF ISSUE. EVER SINCE WE PURCHASED THE CAR WE HAVE ALSO HAD LINGERING ELECTRICAL ISSUES - SEPARATE OF THE THROTTLE BODY, THAT NO ONE HAS BEEN ABLE TO IDENTIFY -- DRIVE DOOR LIGHT SAYS OPEN AND IT'S NOT, TAILLIGHTS RANDOMLY FLASH WHEN CAR IS OFF AND NO ONE IS IN CAR, ETC. WE ARE THINKING THIS ONE WAS JUST A DUD. WE ALSO OWN ANOTHER FORD EDGE 2014 MODEL - NO ISSUES. CAR IS CURRENTLY BEING REPAIRED FOR THE THROTTLE BODY ISSUE. WE CAN PROVIDE RECEIPTS / INFO ONCE WE PICK IT UP. CALLED FORD AND THEY SAID THAT VEHICLES IDENTIFIED FOR THE RECALL WERE BASED ON DATE OF MANUFACTURE AND LOCATION - THEY MUST'VE MISSED US.

Unknown or Other
Filed Jul 17, 2016IL

TAKATA RECALL: DRIVER DOOR AJAR WARNING LIGHT COMES ON WHEN TRYING TO LOCK MY VEHICLE BY REMOTE OR MANUALLY AFTER PARKING. DOES NOT MATTER IF I AM ENTERING OR EXITING THE VEHICLE. THIS WARNING LIGHT IS ON WHILE I AM DRIVING, AND IT TURNS ON WHEN STARTING ENGINE. IT WILL HAPPEN CONSISTENTLY AT VARIOUS TIMES SUCH AS, THERE ARE TIMES THAT THE INTERIOR LIGHTS WILL COME ON WHILE THE VEHICLE IS PARKED FOR AT LEAST AN HOUR AND THE DRIVER DOOR IS LOCKED, ONCE I AM FINALLY ABLE TO LOCK IT. WHENEVER THE INTERIOR LIGHTS COMES ON FOR NO APPARENT REASON (OTHER TIMES THE INTERIOR LIGHTS WOULD TURN ON AND OFF AGAIN AFTER A MINUTE), AND I WOULD HAVE TO WORK ON GETTING MY DOOR AJAR LIGHT OFF AGAIN. VERY, VERY ANNOYING, AND I HAD TO REPLACE MY BATTERY DUE TO THIS ISSUE. I BOUGHT THIS VEHICLE USED SEPTEMBER 2015, AND IT ALL STARTED A WEEK AFTER PURCHASING IT. I LOVE MY CAR, BUT I HATE TO DRIVE IT BECAUSE OF THIS ISSUE. PLEASE ISSUE A RECALL, I SHOULD NOT HAVE TO PAY FOR A FAULTY ISSUE THAT I DID NOT CAUSE. THIS HAS BEEN HAPPENING TO ME EVERY SINGLE DAY, EVERY TIME I USE MY VEHICLE. I TOOK IT TO THE SERVICE DEPARTMENT AND WAS TOLD THAT THERE IS NO RECALLS. THIS HAS BECOME WORSE, AND I AM STARTING TO DISTRUST ANY FORD VEHICLES. SOMETHING REALLY HAS TO BE DONE ABOUT THIS!

Electrical System
Filed Jul 17, 2016VA

DRIVER SIDE DOOR AJAR ALWAYS PRESENT. CAUSES A VARIETY OF ISSUES FROM NOT BEING ABLE TO LOCK/UNLOCK CAR HANDS-FREE, AUTOLOCK WHEN DRIVING DOESN'T WORK, AND RECENTLY, THE ALARM GOES OFF RANDOMLY. THIS REALLY IS A PROBLEM. WOULDN'T BUY A FORD AGAIN BASED ON THE ELECTRICAL ISSUES WITH THIS CAR THAT DON'T SEEM TO BE WILLING TO BE ADDRESSED.

Electrical System
Filed Jul 17, 201645,000 milesTX

FAULTY DRIVER DOOR LATCH MICROSWITCH KEEPS SHOWING DOOR IS OPEN EVEN THOUGH THE DOOR IS CLOSED.

Electrical System
Filed Jul 16, 201680,000 milesCA

DUE TO THE LATCH MECHANISM ON THE DOORS, THE COMPUTER THINKS THE DOORS ARE STILL OPEN AND THE LIGHTS INSIDE DO NOT TURN OFF WHICH MAKES IT VERY DIFFICULT TO SEE AND DRIVE WHEN THE INTERIOR LIGHTS OF THE CAR ARE ON. COMPUTER KEEPS SAYING "DOOR AJAR". THE DEALERSHIP WANTS TO CHARGE $600 TO REPLACE THE LATCH MECHANISM AND THEY DON'T GUARANTEE THAT THE PROBLEM DOESN'T HAPPEN AGAIN

Fuel/Propulsion System
Filed Jul 15, 201652,964 milesFL

VEHICLE SLOWED AND SHUT-DOWN. DEALER STATED THROTTLE BODY HAD AN ELECTRICAL SHORT . UNSAFE DRIVING CONDITION TO SAY THE LEAST. VEHICLE SHUT DOWN ON PUBLIC STREET..VEHICLE MILEAGE WAS 52,964.

Structure › Body
Filed Jul 15, 201671,022 milesFL

DRIVER DOOR ADJAR WARNING / INTERIOR LIGHTS WOULD NOT SHUT-DOWN.

Unknown or Other
Filed Jul 14, 201680,000 milesWI

THE FOLLOWING THREE BULLET POINTS ALL HAPPEN IN CONJUNCTION WHEN I CLOSE THE DRIVER SIDE DOOR. HAPPENS WHILE DRIVING AND THE INTERIOR LIGHT STAY IN EVEN WHEN THE VEHICLE IS PARKED AFTER EXITING THE VEHICLE. *THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS CLOSED. *THE INTERIOR LIGHTS STAY ON IN THE VEHICLE WHILE STARTING TO DRIVE AND STAY ON UPON EXITING THE VEHICLE. * I AM UNABLE TO LOCK THE DOORS WHILE THE VEHICLE IS IN MOTION I HAD THE DOOR LATCH REPLACED ONCE A FEW YEARS AGO FOR THE SAME ISSUE.... THIS IS A HUGE SAFETY ISSUE. WHEN DRIVING AT NIGHT , THE INTERIOR LIGHTS STAY ON FOR A WHILE AFTER STARTING TO DRIVE. AND IT IS A HUGE SAFETY HAZARD THAT THE DOORS WILL NOT LOCK WHILE DRIVING ESPECIALLY WITH KIDS IN THE VEHICLE.

Electrical System
Filed Jul 14, 2016104,000 milesAL

THE DRIVERS SIDE DOOR LATCH SENSOR DOES NOT RECOGNIZE THE DOOR BEING CLOSED. "DOOR AJAR" COMES ON, INTERIOR LIGHTS STAY ON, CAN'T LOCK THE DOORS. I SLAM THE DOOR REPEATEDLY TO GET THE LIGHT TO OCCASIONALLY TURN OFF. IVE HAD IT FIXED TWICE, ONCE AT MY OWN COST AND IT IS HAPPENING AGAIN FOR A THIRD TIME. IT IS NOT SAFE AND IT IS FRUSTRATING FORD REFUSES TO HELP

Vehicle Speed Control
Filed Jul 13, 201654,000 milesNJ

I HAVE 2011 FORD EDGE LIMITED WITH 54K MILEAGE. IM GOING THROUGH SAME SITUATION RIGHT NOW. CAR STARTS TO DECELERATE ALL OF A SUDDEN AND IT COMES WITH MESSAGE ALL WHEEL DRIVE OFF AND A RANCH SIGN. FIRST TIME I HAD THIS ISSUE WAS ON 2/20/16 WHEN I WAS 7 MONTH PREGNANT AND ON MY WAY TO MY BABY SHOWER. I CALLED MY DEALER AD THEY SAID THEY CAN CHECK THE CAR BUT UNLESS THEY CAN REPLICATE THE ISSUE THEY MIGHT NOT BE ABLE TO HELP AT ALL. MY HUSBAND STARTED DRIVING THE CAR AND IT SEEMED PROBLEM JUST WENT AWAY. WELL WE WERE WRONG BECAUSE THE PROBLEM CAME BACK AGAIN FROM LAST WEEK AND THIS TIME WE WERE IN HIGHWAY AND WE HAD OUR 12 WEEKS OLD SON IN THE CAR. THE CAR IS AT THE DEALER CURRENTLY AND APPARENTLY THEY THINK THE ISSUE IS RELATED TO THROTTLE BODY AND ITS GOING TO COST ME AT LEAST $700.00 AND NOT COVERED BY ANY TYPES OF WARRANTY. I'M SURPRISE FORD HASN'T BEEN SUED MULTIPLE TIMES ALREADY SINCE ITS A KNOWN ISSUE AND LOTS OF FORD OWNER BEEN AFFECTED BY IT. THE SERVICE AND CUSTOMER SATISFACTION DEPARTMENT ARE NOT WILLING TO HELP OR ACKNOWLEDGE THAT ITS A SAFETY ISSUE.

Structure › Body
Filed Jul 13, 201656,000 milesWA

DRIVER DOOR SHOWS A "DOOR AJAR" WARNING WHEN THE DOOR IS ACTUALLY FULLY CLOSED. WARNING REMAINS WHEN VECHICLE IS STATIONARY AND IN MOTION. CURRENTLY SLAMMING THE DOOR VERY HARD WILL PREVENT THE MESSAGE FROM COMING ON, BUT IS BECOME LESS EFFECTIVE.

Structure › Body
Filed Jul 12, 2016AL

HAD PROBLEMS WITH DOOR SIDE SENSOR SAYING THE DOOR WAS OPEN WHEN IT WASN'T. NOW THE PASSENGER SIDE DOOR IS DOING THE SAME THING. THE DOORS WILL NOT LOCK WHILE DRIVING IF THE DOOR SENSOR IS SAYING THE DOOR IS OPEN. THIS IS A SAFETY HAZARD. ALSO, IF THE DOOR OPEN SENSOR IS SAYING THE DOOR IS OPEN ONCE YOU HAVE GOTTEN OUT OF YOUR VEHICLE AND SHUT THE DOOR, THE INTERIOR LIGHT WILL STAY ON AND THIS DRAINS YOUR BATTERY.

Unknown or Other
Filed Jul 7, 201644,000 milesIL

THE DRIVE SIDE DOOR KEEPS SAYING AJAR NO MATTER HOW MANY TIMES YOU CLOSE IT. THIS CAUSES A VARIETY OF ISSUE BECAUSE IT IS A SENSOR PROBLEM. THE CAR WILL DING THINKING THAT KEYS ARE NOT IN THE IGNITION AND AT TIMES HAVE CAUSED THE DOOR NOT CLOSE. THIS ALSO CAUSE THE INTERIOR LIGHTS TO STAY ON WHEN ALL DOORS ARE CLOSED. THIS HAPPENS BOTH WHEN THE VEHICLE IS IN MOTION AND IN PARK.

Electrical System
Filed Jul 7, 201655,000 milesTX

DOOR DOES NOT LOCK AND THE "DOOR AJAR" LIGHT STAYS ON. WHEN I START THE CAR, IT SEEMS TO THINK THE DOOR IS OPEN WHEN IT IS CLOSED. BECAUSE OF THIS, WHEN YOU TRY TO LOCK THE DOOR, IT WON'T LET YOU. THE DOME LIGHT WILL STAY ON FOR ABOUT 30 SECONDS AND THE DASHBOARD WILL READ "DOOR AJAR". (EVEN THOUGH THE DOOR IS CLOSED) THIS REALLY BECAME A PROBLEM WHEN WE WERE IN A SEEDY SIDE OF TOWN AND SOMEONE CAME UP TO THE CAR AND WE TRIED TO LOCK THE DOOR BUT COULDN'T. THE ACTUAL DOOR OPENS AND CLOSES FINE BUT BECAUSE THE CAR DOESN'T RECOGNIZE THAT THE DOOR IS CLOSED, IT WILL NOT LET YOU LOCK THE DOOR. IT DOESN'T MATTER IF YOU ARE DRIVING OR IF YOU ARE STATIONARY. WE DO FIND THAT WE CAN LOCK THE DOOR FROM THE OUTSIDE AFTER THE CAR IS OFF BUT THAT DOESN'T HELP WITH THE SAFETY WHILE IN THE CAR.

Electrical System
Filed Jul 7, 201652,000 milesMI

PASSENGER DOOR AJAR LIGHT WILL NOT GO OUT ALTHOUGH THE DOOR IS SHUT COMPLETELY. THIS CAUSES THE DOME LIGHT TO STAY ON WHEN PARKED AND CAUSES OTHER LIGHTS TO BEGIN BLINKING ON AND OFF, ALSO HAS CAUSED CAR ALARM TO GO OFF FOR SHORT PERIODS OF TIME AND THAN STOP BY ITSELF. THE DOOR AJAR LIGHT IS ALWAYS ON WHEN OPERATING THE VEHICLE, AND ALWAYS WHEN STARTING THE CAR AFTER ENGINE OFF AND PARKED.

Electrical System
Filed Jul 7, 2016100,000 milesTX

MY FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT STAYS ILLUMINATED WHETHER THE DOOR IS CLOSED HARD OR SOFT, AND COMPLETELY CLOSED. ONCE I REACH SPEEDS OF 10MPH WHILE DRIVING, THE AUTOMATIC LOCKING FEATURE DOES NOT WORK. IF I PUSH THE LOCK BUTTON WHILE DRIVING, THE DOORS AUTOMATICALLY UNLOCK. THE WARNING LIGHT IS CONSTANTLY ILLUMINATED AND MY INTERIOR LIGHTS STAY ON FOR SEVERAL MINUTES AFTER MY CAR IS TURNED OFF EVEN THOUGH THE DOOR IS CLOSED WHICH IS DEPLETING MY BATTERY. THIS IS A SAFETY CONCERN BECAUSE I HAVE 2 YOUNG KIDS BEHIND THESE DOORS I CANNOT LOCK.

Unknown or Other
Filed Jul 6, 2016109,000 milesMS

VEHICLE KEEPS SAYING DOOR AJAR. DOOR SEEMS TO BE SHUT BUT CONSTANTLY SAYS THAT IT IS STILL OPEN. THIS KEEPS MY LIGHTS ON AND I AM SCARED THE DOOR IS REALLY MESSED UP AND MY CHILDREN MAY FALL OUT OF THE DOOR OR MY PASSENGERS. ITS STARTING TO POP UP EVEM WHEN I HAVE NOT USED THE DOOR IN DAYS. THEN I HAVE TO OPEN AND CLOSE THE DOOR OVER AND OVER AGAIN UNTIL IT TELL THE THAT IT IS FINALLY SHUT. THE OTHER NIGHT FOR EXAMPLE I WAS OUTSIDE FOR 25 MINUTES TRYING TO GET THE DOOR TO FINALLY SAY IT WAS SHUT. PLEASE RECALL THIS ISSUE.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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