Page 7 of 14 · complaints 301–350 of 673

2010 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Service Brakes
Filed Jun 8, 201898,000 milesTX

BRAKE BOOSTER FAILURE

Air Bags
Filed Jun 8, 2018IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB RIDINGS FORD (931 W SPRINGFIELD RD, TAYLORVILLE, IL 62568, (217) 824-2207) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Jun 8, 201894,000 milesPA

FORD EDGE IS HAVING A MULTI YEAR PROBLEM WITH THE AWD PTU (POWER TRANSFER UNIT)...FORD SAYS THAT THE FLUID IN THE PTU IS A LIFETIME FLUID, MEANING IT DOESN'T EVER HAVE TO BE CHANGED...IT DOES NOT EVEN HAVE A DRAIN PLUG...BUT IT IS INSTALLED VERY CLOSE TO THE EXHAUST SYSTEM, WHICH OVERHEATS THE FLUID EVERY TIME IT IS DRIVEN...EVENTUALLY THE FLUID TURNS TO A SOLID GREASE LIKE GUNK THAT WEARS DOWN THE GEARS AND BEARINGS AND MECHANICS SAY CAN EVEN LOCK UP THE DRIVE SYSTEM, CAUSING AN ACCIDENT. INSTEAD OF A $75 LUBE JOB TO REPLACE THE GEAR FLUID, REPLACING THE PTU COSTS ANYWHERE FROM $1500 TO SEVERAL THOUSAND DOLLARS. MY FORD EDGE PTU JUST WENT BAD AND I'M NOW FINDING OUT THAT THOUSANDS OF EDGE OWNERS ARE BEING FACED WITH THIS DILEMMA ALSO...I STARTED TO HEAR THE GEARS GRINDING WHEN GOING INTO A TURN AND EVENTUALLY THERE WAS A CONSTANT GRINDING NOISE EVEN WHILE GOING FORWARD

Air Bags
Filed Jun 7, 2018CA

TAKATA AIRBAG RECALL. I HAVE HAD NO ACCIDENT YET...KNOCK ON WOOD. BUT I NEED TO UPGRADE TO A LARGER SUV AS OUR FAMILY IS GROWING. BUT I CANNOT SELL MY CAR DUE TO THIS OPEN RECALL. THIS HAS BEEN SINCE 2016...TOO LONG TO GO ON WITHOUT A REMEDY FOR SUCH A BIG ISSUE. THIS HAS REALLY BEEN A HUGE INCONVENIENCE AND SAFETY HAZARD. WHEN WILL THIS ISSUE BE RESOLVED? I STILL HAVEN'T RECEIVED WORD FROM FORD ON A REMEDY. YOUR HELP IS GREATLY APPRECIATED.

Air Bags
Filed Jun 5, 2018TX

TAKATA RECALL. WE RECEIVED OUR RECALL LETTER IN DECEMBER 2017. JUST HOW LONG DO WE WAIT FOR A NEW AIR BAG REPLACEMENT. LOVE OUR FORD VEHICLE BUT WANT IT REPAIRED AND DO NOT WISH TO WAIT ANY LONGER. TO COMPLETE THIS FORM I MUST ENTER A CURRENT DATE TO GET TO THE NEXT QUESTION. THIS IS A FACTORY DEFECT THAT WE WERE ADVISED OF IN DECEMBER OF 2017

Air Bags
Filed Jun 3, 2018CA

THE PASSENGER FRONTAL AIRBAGS INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT.I RECEIVED A LETTER FOR MAIL 2 YEAR AGO BUT FORD DEALER IS NOT DOING ANYTHING ABOUT IT

Exterior Lighting
Filed Jun 2, 2018141,000 milesIN

REAR TURN SIGNALS KEEP GOING OUT ABOUT EVERY 3 TO 4 MONTHS. BOTH REAR TURN SIGNAL SOCKETS PASSENGER AND DRIVER SIDE.

Air Bags
Filed Jun 1, 2018FL

TAKATA RECALL, NO SOLUTION. FORD DOES NOT HAVE REPLACEMENT EQUIPMENT

Air Bags
Filed May 31, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 25, 2018GA

TAKATA RECALL IT HAS BEEN 2 1/2 YEARS SINCE I RECEIVED MY FIRST LETTER FROM FORD ABOUT THIS RECALL. I AM STUCK WITH AN UNSAFE CAR. I DON'T LET ANYONE RIDE IN THE FRONT PASSENGER SEAT. I DO NOT LIKE MY GRANDCHILDREN TO BE IN THIS CAR AT ALL. FORD IS DRAGGING THEIR HEALS ON THIS RECALL!

Air Bags
Filed May 24, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed May 23, 2018112,302 milesAZ

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE DEALER (ANDERSON FORD BULLHEAD CITY, 2585 AZ-95 BULLHEAD CITY, AZ 86442) REPLACED THE BRAKE BOOSTER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 112,302. *TT *TR

Seats
Filed May 22, 201863,292 milesSD

2010 EDGE BOUGHT NEW. POWER DRIVER SEAT STARTED ROCKING AND WAS GETTING WORSE WHEN I TOOK IT TO DEALERSHIP WHERE I BOUGHT IT AND WAS TOLD THAT THERE WERE TWO RIVETS THAT WERE BAD. I WAS TOLD THAT AT SOME POINT THEY WOULD FAIL AND IT WOULD BE A SAFETY ISSUE SO I HAD IT REPAIRED FOR $1084. TURNS OUT IT IS A KNOWN PROBLEM. I'VE BEEN BUYING FORDS SINCE 1994 BUT I'M FEELING KINDA STUPID NOW.

Air Bags
Filed May 21, 201897,000 milesTX

RECEIVED NOTICE 2 YEARS AGO I HAVE A DEFECTIVE TAKATA AIR BAG IN MY CAR. I AM UNABLE FOR 2 YEARS TO TRADE OR SELL MY CAR OR HAVE A FRONT SEAT PASSENGER IN MY CAR AS FORD CONTINUES TO SELL NEW CARS WITH AIR BAGS THAT WORK THIS IS TOO LONG A WAIT

Air Bags
Filed May 8, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LEIF JOHNSON, 501 E KOENIG LN, AUSTIN, TX 78751) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WOULD BE AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed May 7, 2018TX

TAKATA RECALL: NEARLY TWO YEARS LATER AND FORD HAS STILL NOT MADE REPLACEMENT PARTS AVAILABLE TO DEALERSHIPS. AT LEAST, THIS IS WHAT I'M BEING TOLD BY AUTONATION FORD.

Air Bags
Filed May 7, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERRY FORD OF SANTA BARBARA (440 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 682-2411) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 7, 2018CA

A LETTER REGARDING NOBODY HAS TO SEAT ON THE FRONT PASSENGER BECAUSE OF THE AIRBAG BUT HOW LONG STILL- ITS BEEN YEARS? WE WENT TO PRIVATE COMPANY FOR THE AIRCONDITION TO BE REPLACED SINCE KENGRODY FORD MAINTENANCE HAS NOT DONE US GOOD NOT ONLY EXPENSIVE BUT DID NOT WORK AFTER THE MAINTENANCE. THIS CAR IS NOT A GREAT CAR ALTHOUGH ITS ALREADY BEEN SERVICE A LOT OF TIMES. THANK YOU.

Air Bags
Filed May 6, 2018FL

RECEIVED RECALL (AIRBAG) NOTICE 12/017 THAT AIRBAG COULD CAUSE DEATH AFTER GOING OFF. CALLED FORD DEALER IN JANUARY 2018 TO MAKE APPOINTMENT TO HAVE FIXED . THEY ASSURED PART WOULD BE THERE WITHIN NEXT TWO MONTHS. KEPT CALLING & GETTING REASSURED PART WOULD COME IN. WENT TO FORD DEALER IN MAY2018, COMPLAINING NOT ABLE TO DRIVE CAR WITH SOMEONE IN PASSENGER SEAT DUE TO RECALL AIRBAG NOTICE THREATENING POTENTIAL DEATH. HERE IT IS MAY 2018, HAVING GONE SIX MONTHS WITH NO ONE ABLE TO RIDE IN PASSENGER SEAT, ONLY TO BE TOLD TO ?WAIT TWO MORE MONTHS!!?! HAVE ALWAYS PURCHASED FORD IN PAST, BUT HAVE NEVER BEEN MORE ANGRY WITH A DEALERSHIP!! PLANS ARE TO DRIVE DAD TO ILLINOIS FROM FLORIDA IN MAY 2018! PLEASE ADVISE WHERE TO GET RECALL FIXES AS SOON AS POSSIBLE! DAD IS 89YRS OLD THIS YEAR AND NEEDS TO RIDE IN PASSENGER SEAT! RECALL MUST BE FIXED THIS WEEK! WHERE CAN I GET FORD EDGE 2010 FIXED ASAP? VIN [XXX] ZIP CODE 34223 (ENGLEWOOD, FL) PLEASE TELL ME WHERE TO GO TO GET RECALL FIXED BEFORE DRIVING TO ILLINOIS FROM FLORIDA (?) I DON'T WANT TO REPORT A DEATH, SO PLEASE TELL ME WHERE TO GET RECALL (AIRBAG) FIXED!! SIX MONTHS OF THIS WAITING AND STILL NO ACTION IS WORTH NEVER BUYING A FORD VEHICLE AGAIN. FORD HAS FAILED TO DELIVER SERVICE, MAKING IT IMPOSSIBLE TO DRIVE WITH PASSENGER..UPSETTING AND AT BEST, BAD SERVICE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes
Filed May 6, 2018195,000 milesOH

THE TRACTION CONTROL AN ABS LIGHT COMES ON FOR NO REASON AN WILL NOT GO OFF AN HAVE BEEN TOLD THIS HAS BEEN HAPPING WITH THESE CARS

Air Bags
Filed May 4, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EL CENTRO MOTORS (1520 FORD DR., EL CENTRO, CA 92243, (760) 336-2100) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power TrainCrash
Filed Apr 26, 2018197,000 milesGA

ON OCTOBER 25, 2018 I PUT MY VEHICLE IN REVERSE WHEN IT SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. IT HIT THE CURB AND CONTINUED TO ACCELERATE INTO ANOTHER PARKED VEHICLE WHICH CAUSE THAT VEHICLE TO HIT A BUILDING AND THEN MY VEHICLE CONTINUED IN REVERSE AND HIT ANOTHER CAR AND THEN CONTINUED UNTIL MY VEHICLE HIT A GMC TRUCK WHICH FINALLY STOPPED MY VEHICLE. DURING THIS ENTIRE EPISODE, I WAS UNABLE TO GET CONTROL OF MY VEHICLE AT NO POINT WAS I ABLE TO USE MY BRAKES AS THEY DID NOT RESPOND. ALF THIS OCCURRED IN A SMALL COMMERCIAL PARKING LOT AND ALL VEHICLES INVOLVED WERE STATIONARY EXCEPT MINE.

Vehicle Speed Control
Filed Apr 18, 2018111,000 milesIL

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

Air Bags
Filed Apr 12, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WAXAHACHIE FORD, 1780 OLD HWY 287, WAXAHACHIE, TX 75165) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THE AIR BAG MANUFACTURER HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 4, 2018VA

LETTER FROM SENATOR WARNER ON BEHALF OF CONSTITUENT RE RECALL NOTICE ON 2010 FORD EDGE EQUIPPED WITH TAKATA AIRBAGS STILL AWAITING. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE OF TIME COMPLETING THE RECALL REPAIR. *JS *JS

Service Brakes
Filed Apr 4, 2018113,000 milesTX

BRAKE PEDAL IS SOFT, SOMETIMES GOES ALL THE WAY TO THE FLOOR AND MAKES A HISSING SOUND. SOME BREAK FUNCTION IS LOST. WE HAD NEW BRAKE PADS AND ROTORS, AND THE PROBLEM PERSISTS. OUR MECHANIC TELLS US THAT IT IS THE BRAKE BOOSTER. SAFETY IS NOW A GREAT CONCERN AS IT IS NOW COMPROMISED. OCCURS WHEN THE VEHICLE IS IN MOTION, REGARDLESS OF LOCATION ON CITY STREET, HIGHWAY, OR TURNING.

Air Bags
Filed Mar 19, 2018CA

TAKATA RECALL - THERE'S A RECALL ON THE PASSENGER AIRBAG FOR MY FORD EDGE. THE CAR IS SAFE TO DRIVE, BUT IT'S NOT SAFE TO USE THE PASSENGER SEAT. IT'S BEEN 2 YEARS AND THERE IS STILL REPLACEMENT PARTS OR REPAIRS AVAILABLE. I DON'T HAVE USE OF MY PASSENGER SEAT AND IT AFFECTS THE RESALE VALUE.

Air Bags
Filed Mar 14, 2018PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THEY WOULD RELEASE THE PART BETWEEN APRIL AND JUNE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 12, 2018KS

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Mar 7, 2018136,000 milesLA

BRAKE BOOSTER. I HAVE A 2010 EDGE THAT HAD A RECALL ON THE BRAKE BOOSTER. THE FORD WEBSITE LISTED THE RECALL FOR 2010-2013 BUT FOR SOME REASON MY VEHICLE WASN'T PART OF THE RECALL AND I NEED TO KNOW WHY ESPECIALLY WHEN IT STATES THAT FSA VIN LIST WILL NOT BE ACTIVATED FOR THE SERVICE ACTION. THIS WAS A VERY DANGEROUS SITUATION I WAS PUT IN AND I'M BEING TOLD THAT THE RECALL IS NOT ON MY VIN. MY BRAKES MADE A "HISSING" SOUND WHEN PRESSED AND TO GET THE CAR TO STOP I HAD TO PRESS VERY HARD WITH BOTH FEET. AND THIS DIDN'T HAPPEN OVER TIME. WITHIN A WEEK MY CAR WENT FROM BRAKING NORMALLY TO HAVING TO FIGHT TO STOP MY CAR.

Air Bags
Filed Mar 7, 2018TX

TAKATA INFLATORS: MY COMPLAINT IS WITH YOUR AGENCY AS MUCH AS FORD. TWO YEARS AGO I LEARNED OF THE INFLATOR RECALL. I FINALLY GOT WRITTEN NOTIFICATION FROM FORD JULY 2016. AFTER NO FURTHER CONTACT I CALLED THEM WITH NOTHING FURTHER THEY COULD ADD. CALLED BACK JULY 2017 AND WAS TOLD NO PARTS WERE BEING MADE, JUST DON'T USE 1/4 THE VEHICLE SEATING FOR SAFETY. (NOT AN OPTION.) FOLLOW UP OCTOBER 2017, WORKING WITH A NEW VENDOR...PARTS SOON BUT NO DATE. GOT DECEMBER 2017 LETTER PARTS DELAYED UNTIL EARLY 2018. ITS MARCH. CALLED TODAY, MORE BS. NO PARTS MADE. MAYBE 1ST OR 2ND QUARTER. LADY MADE A U-TURN OUT OF A PARKING LOT A COUPLE WEEKS AGO AND I MISSED HER BY INCHES. WORRY EVERY TIME WE DRIVE IT OFTEN WITH GRANDKIDS IN CAR. NHTSA HAS DONE NOTHING WE HAVE OBSERVED TO FINE OR OTHERWISE HOLD FORD ACCOUNTABLE/MOTIVATE THEM. I SUSPECT THEY PAY LOBBYIST TO PRESSURE YOUR AGENCY TO IGNORE THIS PROBLEM. THEY HAD NO PROBLEM GETTING THEIR NEW CARS OUT THESE LAST TWO MODEL YEARS. TIRED OF MY FAMILIES LIVES BEING AT RISK DAILY, BUT CAN NOT GET OUT FROM UNDER THIS CAR AT THIS TIME AND WHO WOULD WANT TO BUY IT. WHAT HAPPENED TO THE RALPH NADER DAYS WHEN COMPANIES WERE FINED INTO MOTIVATION TO DO THE RIGHT THING INSTEAD OF WORRYING ABOUT THEIR PROFITS. I'M TIRED OF WORRYING ABOUT THIS PROVEN DEADLY FAULT. FORD HAS VERIFIED WE ARE PART OF THE HIGH RISK GROUP BECAUSE OF HUMIDITY. GET OFF YOUR BUTS AND GET US SOME HELP PLEASE!

Air Bags
Filed Mar 6, 2018WV

TAKATA RECALL. MY 2010 FORD EDGE IS ON THE RECALL LIST FOR A REPLACEMENT AIRBAG AND THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. THE PASSENGER FRONTAL AIRBAG INFLATOR MAY EXPLODE IN THE EVENT OF A CRASH. IF THIS IS A KNOWN RECALL AND PEOPLE HAVE DIED AS A RESULT OF THIS, WHY IS IT TAKING SO LONG TO GET THE REPLACEMENT? AN ACCIDENT CAN HAPPEN AT ANYTIME AND I DON'T WANT TO BE AFRAID TO RIDE IN MY OWN VEHICLE FOR THE FEAR OF THE AIRBAG. IF A REPLACEMENT CANNOT BE MADE, WHAT CAN BE DONE? TAKATA HAS FILED FOR CHAPTER 11 BANKRUPTCY.

Air Bags
Filed Mar 3, 2018107,000 milesCA

TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE I WAS FIRST NOTIFIED OF THIS RISK AND FORD HAS NOT TAKEN ANY ACTION OR NOTIFIED ME. TO PUT THIS IN TO PERSPECTIVE, THE US MILITARY MOVED TENS OF THOUSANDS OF TROOPS AND EQUIPMENT HALF WAY AROUND THE WORLD TO IRAQ AND DEFEATED THE WORLDS 5TH LARGEST ARMY IN LESS TIME THAN FORD HAS BEEN WORKING ON THIS RECALL. TIME IS UP. I NEED A NEW AIRBAG SYSTEM BEFORE I GET IN TO AN ACCIDENT NOT AFTERWARDS.

Air Bags
Filed Mar 1, 2018103,000 milesTX

TAKATA RECALL THIS RECALL HAS BEEN UNDERWAY FOR SEVERAL YEARS. TO DATE FORD HAS NOT PROVIDED A REPAIR FOR MY AIRBAG. I LIVE IN HOT HUMID AREA OF THE COUNTRY. SPECIFICALLY HOUSTON, TX NHTSA STATES HOT HUMID AREAS ARE MOST DANGEROUS FOR THESE AIRBAGS TO BECOME UNSTABLE. I AM WONDERING WHY THERE IS NOT AVAILABLE FIX FOR THIS DANGEROUS PRODUCT. I CANNOT AFFORD TO REPLACE MY VEHICLE. I MUST DRIVE IT TO EARN A LIVING. IT IS CAUSING TREMENDOUS STRESS AND ANXIETY ON A DAILY BASIS I FEAR HAVING AND ACCIDENT AND BEING HORRIBLY INJURED OR KILLED BY THE AIRBAG.

Service Brakes
Filed Feb 27, 201882,000 milesNV

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPROACHED A STOP SIGN AND DEPRESSED THE BRAKE PEDAL. THE CONTACT STATED THAT SHE HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130, (702) 395-5100) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED AT THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Air Bags
Filed Feb 13, 2018FL

RECALL DATE:06/01/2016. DEALER UNABLE TO DO ANYTHING AS YET, NO REPLACEMENT OR REPAIR PARTS AVAILABLE. DANGEROUS TO DRIVE VEHICLE AND AND REPAIR DEFINITELY UNTIMELY. TODAY;S DATE: 02/13/2018.

Air Bags
Filed Feb 12, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FOUR LOCAL DEALERS: TROPICAL FORD LOCATED AT 9900 S ORANGE BLOSSOM TRL, ORLANDO, FL 32837 (407) 851-3800, GREENWAY FORD LOCATED AT 9001 E COLONIAL DR, ORLANDO, FL 32817, FORD OF CLERMONT LOCATED AT 1101 E HIGHWAY 50, CLERMONT, FL 34711 (800) 313-9787, AND SUN STATE FORD LOCATED AT 3535 W COLONIAL DR, ORLANDO (407) 299-5900. THE DEALERS STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 19, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 18, 201870,000 milesCA

TAKATA RECALL: I HAVE BEEN TRYING TO GET MY AIRBAGS REPLACED SINCE THE BEGINNING OF THIS RECALL. I DID RECEIVE A LETTER TO HAVE THEM CHANGED IMMEDIATELY BUT IS BEEN WAY OVER A YEAR SINCE I HAVE BEEN CALLING THE FORD PLACES TO HAVE THEM REPLACED. THEY KEEP TELLING ME THEY DONT HAVE THEM IN STOCK AND THE PLACE THAT SENDS THEM THE AIRBAGS DOES NOT HAVE THEM. MY FORD IS THE ONLY VEHICLE I HAVE TO TRAVEL AROUND IN AND HAVE NO CHOICE TO USE IT EVERYDAY SO WHATS GOING TO HAPPEN IF THE AIRBAGS GO OFF? AM I GOING TO BE BLAMED FOR NOT GETTING THEM FIXED OR DO I HAVE TO GO THROUGH THE PAIN OF SOMEONE IN MY FAMILY, INCLUDING ME, GETTING MAMMED OR DIE FOR HAVING BAD AIRBAGS. LIVES ARE AT STAKE. I NEED THESE CHANGED. I LOVE MY FORD BUT THEY NEED TO STEP UP AND GET MY CAR IN THEIR SHOP TO FIX THESE. I CALLED SEVERAL FORD PLACES HERE IN SOUTHERN CALIFORNIA AND THEY KEEP TELLING ME THE SAME THINGS. THANK YOU.

Air Bags
Filed Jan 17, 2018FL

TAMARA RECALL I WAS INFORMED THAT THERE HAS BEEN RECALL AS OF JULY 2016 I BOUGHT THIS VEHICLE OF REGAL AUGUST 2017 AND WAS NOT TOLD ABOUT RECALL UNTIL DECEMBER 2017 WHEN I GOT THE LETTER IN THE MAIL!

Service Brakes
Filed Jan 16, 201862,500 milesAL

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 35 MPH, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE BOOSTER AND MASTER CYLINDER WERE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,500.

Air Bags
Filed Jan 16, 2018CA

'TAKATA RECALL' THE IDEA OF FORD FINDING A SOLUTION TO THIS RECALL PROBLEM WITH AIR BAG IS TO INFORM ME NOT TO HAVE A PASSENGER IN THE PASSENGER SEAT IS COMPLETELY UNACCEPTABLE. I TALKED TO A FORD EMPLOYEE ABOUT THEIR SUGGESTION FOR OUR PASSENGER. WE HAVE A 5 PASSENGER VEHICLE FOR 5 OF US AND NOW WE HAVE TO CHOOSE WHAT PERSON CAN NO LONGER RIDE IN THE CAR OR ARE WE SUPPOSE TO THROW ONE PERSON IN THE BACK WITH NO SEAT BELTS. THIS DOES NOT WORK FOR US. OUR TWELVE YEAR OLD IS TRAUMATIZED FIRST HE WAS WORRIED HE WOULD BE LEFT OUT, BUT THEN HE IS SCARED TO GET INTO THE VEHICLE. THIS SITUATION HAS LEFT ALL OF US UPSET AND AFTER TALKING TO FORD EMPLOYEES THEY DON'T CARE THEIR ONLY COMMENTS ARE TO MAKE SURE I UNDERSTAND I AM NOT GETTING A RENTAL CAR FOR THIS PERIOD OF TIME. I WANT TO HEAR A BETTER ANSWER FROM YOU. I CAN'T EVEN SELL MY CAR, BUT I DO KNOW AFTER BEING A FORD FAMILY FOREVER IT IS A TIME FOR A CHANGE.

Air Bags
Filed Jan 15, 2018GA

TAKATA RECALL' WE RECEIVED THE RECALL NOTICE DATED DECEMBER 2017 NOTIFYING US THAT REPAIR PARTS WILL NOT BE AVAILABLE UNTIL THE SPRING OF 2018. IT ALSO STATED WE CANNOT RIDE IN THE FRONT PASSENGER SEAT. MY WIFE AND I ARE BOTH DISABLED AND CANNOT SIT IN THE REAR SEAT. WE ASK THE LOCAL FORD DEALERSHIP TO DISCONNECT THE AIRBAG IN ORDER THAT WE CAN RIDE IN THE FRONT PASSENGER SEAT UNTIL PARTS ARE AVAILABLE. THEY SAID THEY COULD NOT AUTHORIZE THIS WITHOUT PERMISSION FROM YOU. I WOULD APPRECIATE YOUR ASSISTANCE WITH THIS MATTER. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Air Bags
Filed Jan 10, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (JARRETT FORD, 38300 DICK JARRETT WAY, DADE CITY, FL 33525, (866) 906-7651) AND (MACKINAC SALES INC, W858 US HIGHWAY 2 W, ST IGNACE, MI 49781, (906) 643-8040) WERE UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

Air Bags
Filed Jan 9, 2018AZ

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JONES FORD BUCKEYE IN BUCKEYE, ARIZONA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 4, 2018CA

"TAKATA RECALL", NO PARTS AVAILABLE UNTIL SPRING 2018 FOR "CERTAIN" CARS, NO FIRM DATE FOR REPLACEMENT. ORIGINAL NOTIFICATION RECEIVED JULY 2016 - NO ACCIDENT HAS OCCURRED, MY CONCERNS IS THE DELAY IN REPLACEMENT PARTS.

Air Bags
Filed Jan 1, 2018VA

TAKATA RECALL. THIS IS A COMPLAINT THAT FORD IS NOT FIXING THE ISSUE IN A TIMING MANNER. FIRST NOTICE OF ISSUE WAS JULY 2016 JUST GOT A NOTICE DEC 2017 THAT THEY STILL DO NOT HAVE A REMEDY FOR THE SITUATION. THIS SHOULD BE UNACCEPTABLE, I CANNOT USE THE PASSENGER SEAT IN MY CAR FOR FEAR OF INJURY.

Air Bags
Filed Dec 29, 2017CO

TAKATA RECALL - FORD IS UNWILLING TO PROVIDE REASONABLE INTERIM SOLUTIONS REGARDING TAKATA AIRBAGS. I HAVE BEEN TOLD TO NOT PLACE ANYONE IN THE PASSENGER SEAT UNTIL PARTS ARE AVAILABLE HOPEFULLY IN SPRING 2018. THIS IS NOT ACCEPTABLE AS THE VEHICLE'S INTENDED PURPOSE IS TO TRANSPORT MULTIPLE PASSENGERS WITH USE OF THE MAIN FRONT PASSENGER SEAT. I HAVE ASKED FOR A LOANER VEHICLE, COMPENSATION TO OBTAIN A RENTAL, OR AN INTERIM REPAIR UNTIL THE PARTS ARE LOCATED. I WAS TOLD THAT NONE OF THOSE OPTIONS ARE AVAILABLE AND THAT I SHOULD AVOID USING THE SEAT. ADDITIONALLY, THE INFORMATION PROVIDED IN THE RECALL NOTICE IS CONTRADICTORY TO THE RECALL INFORMATION ON THE FORD WEBSITE. THE WEBSITE STATES THAT PER TECHNICAL INFORMATION, THE VEHICLE IS SAFE TO DRIVE UNTIL REPAIR. THE RECALL LETTER SATES OTHERWISE IN THAT THE AIRBAG MAY CAUSE HARM OR DEATH IF ACTIVATED BY A PASSENGER IN THE VEHICLE. THIS PLACES AN UNDUE BURDEN ON THE CONSUMER TO ASSUME THE INCREASED INHERENT RISK AND LIABILITY IF IN A POSITION TO NEED FULL CAPABILITY OF VEHICLE, IE. 5 PASSENGERS TO TRANSPORT IN THE 5 PASSENGER ENABLED 2010 FORD EDGE. I HAVE SPOKEN TO THE FORD RECALL DEPARTMENT AND CUSTOMER RELATIONSHIP DEPARTMENT TO NO AVAIL. I HAVE BEEN TOLD THAT MY ONLY REMAINING COURSE OF ACTION IS TO WRITE TO THE FORD EXECUTIVES AT THE GENERIC CUSTOMER SERVICE ADDRESS. THIS WILL NOT SUFFICE.

Air Bags
Filed Dec 27, 2017TX

TAKATA RECALL. I RECEIVED A RECALL IN THE MAIL IN JUNE 2016 AND TOOK MY CAR TO SOUTHWEST FORD TO REPAIR. THEY SAID THAT THEY DID NOT HAVE THE PARTS AND WOULD CONTACT ME WHEN THEY CAME IN, NEVER HEARD FROM THEM. I CALLED BACK IN EARLY 2017 AND THEY SAID TAKATA WAS UNDER BANKRUPTCY AND DON'T KNOW IF THEY WILL GET ANY PARTS. MY CAR IS STILL NOT REPAIRED AND COULD BE A DANGER TO ME OR MY KIDS. I RECEIVED A LETTER FROM FORD JULY 2016.

Air Bags
Filed Dec 27, 2017CA

TAKATA RECALL

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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