TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUB CITY FORD (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507, (337) 233-4500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2010 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUB CITY FORD (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507, (337) 233-4500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I HAD THIS CAR IN A FORD GARAGE BACK IN JANUARTY I HAD TO SPEND OVER $2000.00 BECAUSE ONE OF THE ENGINE COILS BURNED UP AND DAMAGED THE COMPUTER FOR THE ENGINE. I WAS TOLD THE OTHERS SHOULD BE REPLACED ALSO, BUT COULD NOT FIX IT BECAUSE OF NO MONEY. AND ALSO THE BRAKES, ROTORS CALIPERS ON FRONT OF THIS CAR ARE A MESS. I HAD TO REPLACE EVERY BIT OF IT ALSO. THIS CARS SUCKS I HATE IT BUT /
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE RPMS INCREASED AND THE VEHICLE DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER SYSTEM NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
MY FORD EDGE BRAKES ARE FREQUENTLY HARD TO APPLY, LIKE THE BOOSTER IS NOT WORKING,THEN THEY SUDDENLY APPLY AS IF THE BOOSTER HAS STARTED WORKING. THISISVERY UNSAFE TO DRIVE BECAUSE IT'S SUDDEN AND UNEXPECTED. ALSO THE NORMAL TWO OR THREE BOOSTER APPLICATIONS THAT NORMALLY APPLY DO NOT WORK. I CALLED WITTMEIR FORD IN CHICO AND THEY SAID MY VIN # WAS NOT COVERED UNDER THE EXTENDED WARMING.
FROM IDLE AT A FULL STOP: UNCONTROLLABLE FULL THROTTLE OCCURRED CAUSING ME TO RUN OVER A CONCRETE CURB BARRIER. I COULD NOT STOP CAR BY APPLYING FULL BRAKE PRESSURE FOR AT LEAST 50 FEET.
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE TRACTION CONTROL INDICATOR WOULD REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 18,200.
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT HEARD AN ABNORMAL NOISE CONCERNING THE BRAKE SYSTEM AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN OTHER INSTANCES, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND WAS TO FURTHER DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, THE BRAKES MADE AN ABNORMAL SCREECHING NOISE WHEN APPLIED, THE VEHICLE HESITATED, AND THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE CONTACT CALLED CIRCLEVILLE FORD (24001 US-23, CIRCLEVILLE, OH 43113, (740) 474-3138), BUT THE VEHICLE WAS NOT DIAGNOSED TO THE COST. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THERE WAS NO RECALL. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SYMPTOMS RELATED TO NHTSA CAMPAIGN NUMBER: 16V733000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 207,329.
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 15-25 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE BRAKE PEDAL WAS EXTREMELY FIRM AND ADDITIONAL EFFORT WAS NEEDED TO DEPRESS THE BRAKE PEDAL. ADDITIONALLY, THERE WAS AN ABNORMAL HISSING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO DIEHL'S FORD (11782 NATIONAL PIKE, GRANTSVILLE, MD 21536) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
DRIVING ON THE FREEWAY FOR ABOUT AN HOUR, I GOT OFF OF THE FREEWAY AND A COUPLE OF STOP LIGHTS LATER MY CAR SPUTTERED AND SHUT DOWN. I LOOKED AT THE TEMP GAUGE AND SAW I WAS OVERHEATED. I RECEIVED NO WARNING OR ALERTS ON MY DASHBOARD. I LET IT COOL FOR FEW MINUTES AND WAS ABLE TO GET OUT OF THE ROAD INTO A PARKING LOT. MY RADIATOR OVERFLOW WAS EMPTY. I LET IT COOL SOME MORE AND PUT IN 1 1/2 GALLONS OF COOLANT. I STARTED THE ENGINE, IT STARTED VERY ROUGH. AFTER A MINUTE OF RUNNING, COOLANT STARTED POURING OUT OF THE FRONT OF MY ENGINE. I ASSUME IT WAS FROM THE RADIATOR. THE ENGINE SHUT ITSELF DOWN AGAIN AND I LEFT THE CAR OVERNIGHT. I CAME BACK THE NEXT DAY AND HAD IT TOWED TO A REPAIR SHOP. HE TURNED THE KEY AND THE ENGINE WOULDN'T TURN OVER. IT WAS JUST CLICK. HE SAID, "THAT'S NOT GOOD." HE ATTACHED HIS DIAGNOSTIC EQUIPMENT AND A BATTERY JUMPER. SAME RESULT. HE SAID HE DIDN'T EVEN NEED TO LOOK AT MY ENGINE TO KNOW IT WAS BLOWN. THE ERROR MESSAGES ON HIS EQUIPMENT CONFIRMED IT. HE PUT WATER IN MY RADIATOR AND PUT IT UNDER PRESSURE. WATER AGAIN STARTED POURING OUT. HE PULLED OUT THE OIL PAN DRAIN PLUG AND WHAT LOOKED LIKE A VANILLA MILKSHAKE OOZED OUT. HE INSPECTED MY WATER PUMP AND CONFIRMED THAT IT HAD FAILED. IT DRAINED MY RADIATOR AND MY CAR OVERHEATED AND BLEW THE HEAD IN A MATTER OF MINUTES, AGAIN WITH NO INDICATORS OF ANY KIND THAT SOMETHING WAS WRONG. I HAVE TO REPLACE MY ENGINE. I STILL OWE MONEY ON IT SO IT'S NOT WORTH IT TO TRASH THE CAR. MY CAR HAS ONLY 70,000 MILE
BRAKES ARE MAKING HISSING NOISE AND ALMOST WRECKED MY EDGE DUE TO NOT BEING ABLE TO PUSH THE BRAKE PEDAL DOWN. NO WARNINGS ON DASH. THIS NEEDS TO BE A RECALL FROM FORD TO REPLACE THE BRAKE BOOSTERS ON ALL 2010 EDGES NO MATTER THE MILEAGE. I KNOW THERE IS A TSB OUT FOR THIS TO REPLACE THIS PART FOR 10 YRS OR 150K MILES, BUT NEEDS TO BE EXTENDED AS THIS IS A MAJOR SAFETY ISSUE. CAN WE SAY FORD PINTO PART 2??
VEHICLE HAS MAJOR ABS PROBLEMS WITCH ALSO AFFECTS THE TRACTION CONTROL. VEHICLE RANDOMLY DOES NOT RESPOND TO BRAKING AT VARIOUS SPEEDS. FORD NEEDS TO STAND BEHIND THEIR PRODUCT AND FIX THIS PROBLEM BEFORE SOMEONE GETS HURT AS A RESULT. I BOUGHT THIS SUV FOR MY WIFE AND KIDS IT ONLY HAS 100K. IT SHOULDN'T BE HAVING THESE ISSUES.
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AS IF A GUN WERE FIRED. THE CONTACT STOPPED THE VEHICLE TO CHECK, BUT DID NOT NOTICE ANYTHING. THE CONTACT RESUMED DRIVING AND STILL HEARD UNUSUAL NOISES. SHE STOPPED AND EXITED THE VEHICLE AGAIN TO FIND THAT THE SUN ROOF HAD FRACTURED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER AND THE SUN ROOF WAS REPLACED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. SUNSET FORD (6616 166TH AVE E, SUMNER, WA 98390, (253) 863-2211) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALL AMERICAN FORD IN OLD BRIDGE (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 242-0405) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO ANOTHER LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..*BF..*JB
TAKATA RECALL THE FIRST RECALL NOTICE FROM FORD MOTOR COMPANY CAME TO ME IN JULY 2016. SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384. THE LETTER PROMISED FORD MOTOR COMPANY (FMC) WOULD SEND A LETTER WHEN REPLACEMENT PARTS FOR THE DEFECTIVE AIRBAG WOULD BE AVAILABLE TO FIX THE PROBLEM AT MY LOCAL DEALER. SINCE THAT TIME I HAVE RECEIVED 4 MORE SAFETY RECALL LETTERS, DATED DECEMBER 2017, JUNE 2018, OCTOBER 2018 ALL WITH THE SAME RECALL NUMBERS. THE MOST RECENT LETTER OF MARCH 2019 IS FOR THE SAME THING, BUT WITH NEW NUMBERS, SAFETY RECALL NOTICE 19S01 / NHSTA RECAL 19V-001. UPON GETTING THE OCTOBER NOTICE, I CALLED MY LOCAL FORD DEALER, AND THEIR REPRESENTATIVE SAID HE WOULD ORDER THE PARTS AND CALL ME WHEN THEY ARRIVE TO MAKE AN APPOINTMENT FOR REPLACEMENT. THEN WITH THE MARCH 2019 LETTER, I CALLED THE DEALER AGAIN. THIS TIME THE REPRESENTATIVE INFORMED ME THAT HE WOULD HAVE TO ORDER THE PARTS, AND IT WOULD BE UP TO 5 WEEKS BEFORE THE NEW AIRBAG COMES IN. HE ALSO SAID THAT FMC IS SENDING THEM ONLY 2 PER WEEK. NOTE: THE ANSWER TO WHEN DID THIS HAPPEN IS THE DATE OF THE FIRST NOTICE I GOT FROM FMC. AT TWO AND ONE HALF YEARS, I BELIEVE FMC HAS HAD MORE THAN ENOUGH TIME TO SOURCE SAFE AIRBAG TO REPLACE THESE DEFECTIVE ONES. PLEASE EXERT ALL THE INFLUENCE YOU HAVE AVAILABLE TO YOUR AGENCY TO EXPEDITE THE REPLACEMENT OF THESE AIRBAGS. THANK YOU.
WHILE DRIVING DOWN THE HIGHWAY, MY HEATER STARTED BLOWING COLD AIR AND WITHIN 5-10 MINUTES MY GAS PEDAL WOULD NO LONGER ACCELERATE. 1-2 MINUTES AFTER MY GAS PEDAL WOULD NO LONGER ACCELERATE, MY ENGINE LIGHT CAME ON. THANKFULLY THIS HAPPENED AS I WAS APPROACHING AN EXIT AND I WAS ABLE TO EXIT THE HIGHWAY BEFORE MY CAR OVERHEATED AND COMPLETELY SHUT OFF. MY CAR OVERHEATED 1-2 MINUTES AFTER MY ENGINE LIGHT CAME ON. THERE WERE NO SIGNS OF ANY PROBLEMS ON MY CAR BEFORE THIS ALL HAPPENED. IT WAS VERY SUDDEN. I WAS ABOUT 1.5 HOURS AWAY FROM HOME AND HAD TO HAVE MY CAR TOWED. A MECHANIC LOOKED AT IT AND SAID THE COOLANT IS COMPLETELY DRAINING OUT. THEY USE AN ENTIRE GALLON OF COOLANT AND IT POURED OUT OF MY CAR IMMEDIATELY, IN UNDER A MINUTE. AS OF RIGHT NOW, I HAVE TO REPLACE THE WATER PUMP ON MY CAR. HOWEVER, IN ORDER TO REPLACE THE WATER PUMP, THE MECHANIC SAID THEY HAVE TO COMPLETELY REMOVE MY FRONT ENGINE IN ORDER TO ACCESS THE WATER PUMP. THIS WILL CALL FOR AT LEAST 12 HOURS OF LABOR, RAISING COST OF WHAT SHOULD HAVE BEEN AROUND $200 FOR A NEW WATER PUMP TO BETWEEN $1700-$2100. IF THE MECHANICS FIND THAT THE COOLANT HAS INDEED MIXED WITH MY ENGINE OIL AND RUINED MY ENGINE, THEN I WILL HAVE TO COMPLETELY REPLACE MY ENGINE, RAISING THE COST FURTHER TO $7K+. ACCORDING TO KELLEY BLUE BOOK, IF I END UP HAVING TO REPLACE THE ENGINE, THIS WILL COST ABOUT 2-3 TIMES WHAT MY CAR IS WORTH.
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLACIER VALLEY (1243 SOUTH BLVD, BARABOO, WI 53913, (608) 356-2222) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED ANOTHER DEALER HAD THE PARTS AND REPLACED THE PARTS.*JB
WAS IN IN CAR ACCIDENT WHERE SOMEONE HIT ME FROM BEHIND GOING 45-75 MILES PER HOUR AND KNOCK ME IN THE OTHER LANE ON EXPRESS WAY AND THE AIR BAGS DIDN'T COME OUT FOR EITHER SIDE . I WAS DRIVING AT THE TIME GOING 5-40 MILES PER HOUR SINCE MY TIRE HAD BLEW OUT .
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BELL FORD COLONIA (1200 NJ-27, COLONIA, NJ 07067, (732) 388-6900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB
THE WATER PUMP IS LOCATED INSIDE THE ENGINE FAILED WITHOUT WARNING, IT CIRCULATED ANTI-FREEZE THROUGH THE ENGINE DISTROYING IT. THIS HAPPENED WITHIN THE SPAN OF 5 MINUTES WITH NO SYMPTOMS, OTHER THAN A LOSS OF ALL ENGINE POWER AT HIWAY SPEED. NO WARNING OR ENGINE LIGHTS CAME ON. FRANKLY OTHER THAN THE LOSS OF ENGINE POWER THERE WERE NO INDICATIONS THE ENGINE HAD FAILED. THERE WAS A TERRIBLE NOISE AS I FOUND MY WAY TO A SAFE SPOT TO STOP THE CAR AND IT WAS ONLY DURING THIS TIME THAT THE TEMPRATURE IN THE ENGINE STARTED TO RISE. I BELIEVE THIS IS THE MOST BASIC KIND OF IRRESPONSIBILITY WHERE AS FORD HAS DESIGNED A VEHICLE WITH A KNOW DEFECT AND FAILED TO NOTIFY ITS UNSUSPECTING OWNERS. IT IS ALSO MY BELIEF THAT FORD SHOULD BE RESPOSIBLE FOR PAY 100% OF ANY AND ALL REPAIRS TO MAKE AN OWNER WHOLE. AT THIS POINT I HAVE NO PICTURES, OTHER THAN AN ENGINE THAT LOOKS FULLY INTACT, WITH AN OIL DIPSTICK THAT IS A MILKY DESERT SAND COLOR.
2010 FORD EDGE AWD TRANSFER CASE JUST FAILED 01/30/19 APPROX. 85,000 MILES. WE HAVE HAD ALL OIL SERVICE DONE AT FORD DEALER. THEY ADVERTISE THEY CHECK AND TOP OFF ALL FLUIDS I GUESS THEY MISSED A FEW. WE JUST HAD IT TO THE DEALER PRIOR TO OUR WARRANTY ENDING IN NOVEMBER 2018 FOR ENGINE OIL LEAK AND OTHER ITEMS TO BE REPAIRED. IF THIS HAS BEEN A PROBLEM THAT FORD HAS BEEN AWARE OF WHY WEREN'T THE DEALERS AT LEAST NOTIFIED TO INSPECT AND CHECK THE FLUID IN TRANSFER CASE. IS FORD GOING TO CORRECT THIS PROBLEM OR LIKE EVERYONE ELSE AND MYSELF I WILL BE STUCK WITH A REPAIR BILL OF $2500.00 - $3500.00 THIS IS NOT WRIGHT FORD HAS KNOWN ABOUT THIS FOR QUITE SOME TIME.
'POWER STEERING ASSIST FAULT' POWER STEERING ACCESS FAULT CODE DISPLAYS ON GAUGE CLUSTER AND STEERING WHEEL HAS NO POWER STEERING. VERY DIFFICULT TO DRIVE AND DANGEROUS. A RECALL FOR 2011 AND UP TAURUS WAS ISSUED BUT NOT THE 2010 WHICH HAVE THE SAME PROBLEM. THE CAR IS NOT DERIVABLE AND NOT SAFE TO DRIVE THIS WAY. THIS HAPPENS ON START UP AND STAYS THIS WAY IN EVERY GEAR, NO POWER STEERING AVAILABLE.THE FORD TAURUS SHO 2010 MODEL HAS THE EXACT SAME PART FOR THE STEERING AS THE 2011-2015 MODEL THAT WAS RECALLED. FORD DID NOT INCLUDE THIS MODEL WITH THE RECALL AND IT SUFFERS THE SAME PROBLEM, SUDDEN LOSS OF STEERING WITH NO WARNING. MY CAR LOST STEERING WHEN DRIVING BUT DID NOT CAUSE ME TO WRECK. THIS CAR SHOULD BE INCLUDED IN THE RECALL.
PASSENGER SIDE AIR BAG NEEDS REPLACEMENT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER RECALL NUMBER: 19S01 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAPLECREST FORD LINCOLN (2800 SPRINGFIELD AVE, VAUXHALL, NJ 07088, (908) 964-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TOOK CAR IN JUST TO HAVE TIRES CHANGED AND AFTER I LEFT VEHICLE SMELLED LIKE SOMETHING WAS BURNING AS WELL AS A HOWLING NOISE WHEN I WENT UP THE HIGHWAY. ON TOP OF ALL THIS IT HAD A DRAG WHICH DAILY HAD GOTTEN WORSE. BROUGHT CAR BACK TO WHERE I HAD THE TIRES PUT ON AND THEY SAID THINGS DO GO WHEN YOU PUT SOMETHING NEW ON CAR. THEY CHECK THE CAR AND SAID I NEED INNER AND OUTER TIE RODS. THEY DO THE WORK, NEVER TEST DROVE THE CAR AND I LEAVE HAVING THE SAME PROBLEM. I BRING IT BACK IMMEDIATELY AND NOW THEY SAY, "YOUR TRANNY IS WHINING SO TAKE IT TO A TRANSMISSION PLACE. MAYBE YOUR PUMP ISN'T WORKING IN TRANNY." I TAKE IT TO A TRANSMISSION PLACE AND THEY DIAGNOSE IT. THE POWER TRANSFER CASE IS SHOT!! CAN'T EVEN FIX IT, GEARS ARE ALL BURNT OUT ETC, NEEDS A NEW ONE TO THE TUNE OF $1900.00. THIS CAR JUST TURNED 70,000 MILES. I WENT ON COMPUTER AND COULDN'T BELIEVE THE INFO I GOT AS FAR AS THIS HAPPENING TO SO MANY PPL. SAME MAKE AND MODEL, SOME ONLY HAD 50,000 MILES ON THEIR CAR. UNBELIEVABLE, NO RECALL, AND FORD HAS KNOWN ABOUT THIS PROBLEM FOR AT LEAST 8 YRS.? THEY INSTALLED THIS CASE RIGHT NEXT TO EXHAUST WHICH GETS HOT AND EVAPORATES THE FLUID IN THIS CASE. FLUID THAT IS SUPPOSE TO BE FOREVER FOR THE LIFE OF THE CAR. NO PLUG IN THESE BOXES SO NO ONE...EVEN YOUR MECHANIC WOULDN'T BE CHECKING IT'S FLUID. ALL THESE COMPLAINTS, FORD KNOWS ABOUT THIS ISSUE BECAUSE THEY HAVE SINCE CHANGE THE POWER TRANSFER CASES AND EVERYONE WITH THESE VEHICLES ARE STUCK WITH AN OUTRAGEOUS BILL!!! WE
TAKATA AIR BAG RECALL NOTICE DATED NOV 2018 NEEDS REPLACING BUT I HAVE BE UNSUCCESSFUL THUS FAR. SPRINGFIELD FORD IS WHERE I SERVICE MY VEHICLE. THEY COMPLETED ONE RECALL ON MY GAS TANK AND STATED THEY'D CALL ME WHEN THE AIR BAG PART WAS RECEIVED. I CONTACTED THEM BY PHONE MANY TIMES BUT WAS TOLD THE PART ISN'T IN YET. I RESIDE IN THE (XXXX) ZIP CODE AND NEED ASSISTANCE PLEASE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V712000 (FUEL SYSTEM, GASOLINE) AND 18V046000 (AIR BAGS). THE CONTACT CALLED AN UNKNOWN FORD DEALER IN DEARBORN, MI AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR 15V712000 (FUEL SYSTEM, GASOLINE).
THE SEAT FIRST STARTED ROCKING A BIT. THEN THIS EVENING I GET IN THE VEHICLE AND IT SINKS TO THE FLOOR AND SOUNDS LIKE IT HAS STRIPPED GEARS. IT HAS A POWER SEAT AND IT WILL NOT MOVE IT
MY TIRES HAVE BEEN SLOWLY LOSING AIR FOR A WHILE. GOT NEW TIRES. STILL LOSING AIR MORE FREQUENTLY. NOW I FILL TIRES AT EVERY GAS FULL UP. FOUND A CRACK IN THE RIM. NOW ANOTHER RIM HAS A CRACK. THE RIMS ARE ALUMINUM 20", 7 SPLIT SPOKE, 5 BOLT RIMS. MANY COMPLAINTS ABOUT THIS ON LINE TOO. SEEMS WAY TO EARLY IN A CAR'S LIFE TO HAVE THIS HAPPEN. I WILL BE ORDERING ANOTHER NEW REPLACEMENT RIM. I'VE OWNED MANY CARS AND HAVE NEVER HAD THIS HAPPEN BEFORE. THANK YOU
I WAS MAKING A LEFT HAND TURN ONTO A MAIN ROAD ANOTHER DRIVER BROAD SIDE HIT ME ON THE DRIVER SIDE OF THE CAR SIDE AIRBAGS NEVER WENT OFF THAT I PAID FOR AND COULD OF SAVED MY INJURIES THEY WERE PART OF MY PURCHASE OF THE CAR TO SAVE ME MY CAR THE INSURANCE COMPANY HAS IT AS A TOTAL LOSS DOES NOT HELP ME NONE
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO CLOSE AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWNSEND FORD (340 MAIN ST, TOWNSEND, MA 01469, 888-708-7319) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO ACTON FORD (76 POWDER MILL RD, ACTON, MA 01720, 978-897-7000) WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY AND HOUSING SWITCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 63,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). FRIENDLY FORD (660 NORTH DECATUR BLVD, LAS VEGAS, NV 89107, 866-724-9143) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLASSIC FORD OF COLUMBIA (177 GREY STONE BLVD, COLUMBIA, SOUTH CAROLINA 29210, 888-393-0466) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOUNTAIN VIEW FORD (301 E 20TH ST, CHATTANOOGA, TN 37408, (423) 641-0438) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WOULD BE IN STOCK DURING THE THIRD QUARTER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
CAR WILL NOT MOVE BEFORE IT WARMS UP IS THIS A PROBLEM. I PUT IT IN GEAR AND NOTHING HAPPENS
VEHICLE STALLED TO DRIVE UP HILL ,TRACTION SLIPPED . SOUNDED LIKE SOMETHING BEATING WITH A HAMMER IN FRONT OF VEHICLE ON THE PASSENGER SIDE,VEHICLE WAS IN NEIGHBORHOOD WHILE IN MOTION. VEHICLE TOWED
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM) IN JANUARY OF 2018. THE DEALER (PEARSON FORD, 10650 N MICHIGAN RD, ZIONSVILLE, IN 46077) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE CONTACTED NEEDED TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THAT THERE WAS CORROSION ON THE VEHICLE, WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
I WENT INTO AUBURN FORD OVER A YEAR AGO AND INQUIRED ABOUT THE AIRBAG RECALL. THE SERVICE MANAGER INFORMED ME THAT NONE WERE AVAILABLE AND THEN ATTEMPTED TO CONVINCE ME IT WASN'T NECESSARY. IN JUNE 2018, I RECEIVED A RECALL LETTER TELLING ME THAT AS THE PARTS COME IN DURING THE SECOND AND THIRD QUARTER OF THIS YEAR, I WILL BE CONTACTED FOR MY AIRBAG REPLACEMENT. THE LETTER EVEN OFFERED A FREE RENTAL CAR IF I WAS UNCOMFORTABLE DRIVING MY CURRENT CAR. ON JUNE 12, I REQUESTED A CAR AND WAS TOLD NO CAR WAS AVAILABLE AND I WOULD BE CALLED WHEN ONE BECAME AVAILABLE. I NEVER RECEIVED THE CALL. NOW IT IS ALMOST 2019, SO I CONTACTED AUBURN FORD AGAIN ONLY TO LEARN THAT STILL NO AIRBAGS WERE AVAILABLE FOR MY CAR. FORD HAS RENEGED ON IT'S RESPONSIBILITY TO PROVIDE ME WITH SAFE TRANSPORTATION BY FAILING TO INSTALL NEW AIRBAGS OR PROVIDE ME WITH A RENTAL VEHICLE. FORD HAS IGNORED THE PROBLEM BY REFUSING TO ADDRESS IT; THUS JEOPARDIZING THE SAFETY OF THE OCCUPANTS IN MY CAR.
2010 FORD EDGE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NIELSEN FORD (375 NJ-23, WANTAGE, NJ 07461, (973) 702-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVILABLE. *TT CONSUMER STILL WAITING FOR PARTS. *JB
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO DEACON JONES FORD-LINCOLN (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) WHERE IT WAS DIAGNOSED THAT THE BRAKES BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL REGARDING THE FAILURE OR THE 150,000 MILE EXTENDED WARRANTY. THE VEHICLE CURRENTLY HAD 109,000 MILES. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO STATED THE SAME THING AS THE DEALER. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT ALSO STATED THAT HE WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), WHICH WAS UNRELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GENE LANGLEY FORD (LOCATED AT 3500 EASTEND DR, HUMBOLDT, TN 38343, (731) 784-9311) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH BAY FORD (5100 ROSECRANS AVE, HAWTHORNE, CA 90250, (310) 584-7641) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED MCCOY MILLS FORD AT 855-710-0183 (LOCATED AT 700 W COMMONWEALTH AVE, FULLERTON, CA 92832) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 50 MPH, THE ENGINE STALLED ON THE HIGHWAY. WHEN THE CONTACT EXITED THE HIGHWAY, THE ENGINE WAS SMOKING. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OH 44111, (216) 941-9800) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP LEAKED COOLANT INTO THE ENGINE AND A NEW ENGINE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 150,000.
TAKATA RECALL I AM STILL TRYING TO GET THIS AIRBAG REPLACED. FORD DOES NOT HAVE PARTS. THEY SENT ME A LETTER STATING I COULD GET A FREE RENTAL CAR, BUT I CAN'T GET ANY DEALERS CLOSE TO ME TO PROVIDE ME A CAR. THEY SAY THERE IS A RENTAL CAR LIST AND I HAVE BEEN ON THAT LIST NOW FOR OVER 6 MONTHS. TIRED OF WAITING FOR THIS TO BE RESOLVED.
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL - WE ARE STILL WAITING FOR OUR RECALLED AIRBAGS TO BE REPLACED. WE ARE AFRAID TO DRIVE OUR CAR IF WE GET IN AN ACCIDENT AS WE HAVE A SMALL CHILD PLUS THE TWO OF US WHO COULD GET HURT. WE DON'T KNOW HOW TO SOLVE THIS WITHOUT JUST SELLING THIS CAR AND BUYING A NEW ONE. PLEASE ADVISE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Edge → · Every Edge year → · How the figures are calculated →