TAKATA RECALL, LETTER RECEIVED FEB 2018, FORD MOTOR CO & LOCAL DEALER SAY DON"T KNOW WHEN PARTS ARE AVAILABLE TO FIX ISSUE, FORD MOTOR CO SAYS IN LETTER RECEIVED MAY 2018 THAT FORD ALLOWING $30 DAY FOR RENTAL CAR, LOCAL DEALER SAYS DON'T HAVE RENTAL CARS FOR $30 DAY, MINIMUM IS $38 DAY, THAT MEANS ABOUT $240 PER MONTH THAT A LOT OF PEOPLE DON'T HAVE. SCARED TO DRIVE THE CAR BECAUSE OF INJURY THAT COULD BE CAUSED. WANTED TO SELL CAR AS IT WAS MY MOMS WHO HAS PASSED AWAY BUT NOBODY WANTS TO BUY IT BECAUSE OF THIS RECALL - I DON'T BLAME THEM. SO THERE IT SITS PARKED WHILE I AM PAYING FOR LICENSE PLATE AND INSURANCE. READ THAT IT IS SAFE IF NO ONE SITS IN FRONT PASSENGER SEAT - DO I TRUST THIS? WHY DOES IT TAKE SO LONG TO GET PARTS, WHEN NEW CARS ARE COMING OUT AND FORD HAS AIR BAGS IN NEW CARS. WHERE DO THEY GET AIR BAG PARTS FOR THE NEW CARS BEING MANUFACTURED? GUESS JUST HAVE TO WAIT, FOR HOW LONG - NOBODY KNOWS!
2009 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
"TAKATA RECALL" "TIRED OF WAITING FOR REPLACEMENT PARTS" CAR IS UNSAFE . CAR IS STILL BEING USED AS HAVING A HARD TIME FINDING A RENTAL VEHICLE CLOSE TO MY AREA FOR $30/DAY. I HAVE BEEN WAITING FOR REPLACEMENT PARTS FOR OVER A YEAR? IT IS NOT SAFE TO RIDE IN THE FRONT PASSENGER SEAT OF VEHICLE. THIS IS TOO LONG FOR THEM TO EXPECT PEOPLE TO GO WITHOUT A FIX TO THIS PROBLEM! THERE IS A $30/DAY RENTAL OPTION, SO FAR I HAVE NOT FOUND A RENTAL PLACE THAT WILL RENT A CAR THAT CHEAP. NEED TO FIND A BETTER WAY TO HANDLE THIS. AS I AM TIRED OF HAVING EVERYONE RIDE IN BACK SEAT OF CAR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V712000 (FUEL SYSTEM, GASOLINE) AND 17V024000 (AIR BAGS). THE DEALER (WAYNE FORD, 444 US-46, WAYNE, NJ 07470, (973) 256-8800) INDICATED THAT THE REPAIR PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). *TT CONSUMER STATED THE FUEL PROPULSION SYSTEM (PWS) 140000 AIR BAGS. VEHICLE PURCHASE DATED SHOULD BE ON OR BEFORE INCIDENT DATE, PURCHASE DATE 10/21/17 INCIDENT DATE 10/26/15 UPDATED 10/15/18*JB
TAKATA RECALL I HAVE BEEN RECEIVING SAFETY RECALL NOTICES SINCE 2016 FROM FOR TELLING ME THAT MY TAKATA AIRBAG WAS ON A SAFETY RECALL, I HAVE BEEN TO THE FORD DEALER AND NUMBER OF TIMES AND EACH TIME I GO I'M ALWAYS TOLD THAT THE PARTS AREN'T IN IN 2018 I RECEIVED A SAFETY RECALL NOTICE TELLING ME NOT TO DRIVE MY CAR BECAUSE OF THE UNSAFE CONDITIONS THAT'S NOT AN OPTION FOR ME I NEED TO DRIVE MY CAR EACH AND EVERY DAY, I LIVE IN FLORIDA WHERE I UNDERSTAND THAT IT IS VERY UNSAFE TO BE DRIVING AROUND WITH THAT TAKATA AIRBAG I DON'T KNOW WHAT TO DO AT THIS POINT BUT SOMETHING NEEDS TO BE DONE THIS IS BEEN GOING ON FOR 2 YEARS
HAVE RECEIVED SEVERAL RECALL NOTIFICATIONS CONCERNING THE PASSENGER SIDE AIR BAG IN MY VEHICLE. I'VE CHECKED WITH THE DEALER SEVERAL TIMES AND AM ONLY TOLD THEY ARE NOT AVAILABLE AND I'LL BE NOTIFIED WHEN ONE DOES BECOME AVAILABLE. WHY ISN'T THE NHTSA FORCING THE ISSUE ON THESE RECALLS? I'VE SEEN MANY COMPLAINTS FOR ALL YEARS AND MODELS SO IT IS NOT JUST LIMITED TO MY PARTICULAR VEHICLE. IF THIS IS A SAFETY ISSUE, ENFORCE THE REQUIREMENT!
I HAVE SEARCH THE INTERNET AND THERE IS A LARGE REPORTS OF A POWER BOOSTER FAILURE IN CERTAIN YEARS OF THIS FORD MODEL. I SEARCHED MY VIN # AND IT WAS NOT INCLUDED IN THE RECALL EVEN THOUGH I READ FROM OTHERS THAT HAD THE SAME ISSUE THAT I'M HAVING NOW. THE BRAKE PEDDLE AT TIMES IS TOUGH TO PRESS, LIKE NO PLAY IN IT WHILE I AM TRYING TO STOP IT IS DIFFICULT. I HAVE TO PUMP THE PEDDLE TO GET IT TO WORK. THIS IS VERY DANGEROUS AND I HAVE READ MANY OTHERS HAVING THE SAME EXPERIENCE.
I RECEIVED A LETTER FROM FORD ABOUT NOV/DEC 2017 ADVISING ME OF THE RECALL ISSUES FOR MY VEHICLE. I HAVE NOT BEEN ABLE TO SPEAK TO A FORD CUSTOMER SERVICE REP, AND MY DEALER NOR THE FINANCE COMPANY KNOW WHAT TO DO. I RECEIVED A MORE RECENT LETTER FROM FORD WITH OPTIONS AND STATING THAT THE PARTS REQUIRED ARE STILL NOT AVAILABLE. I NEED TO SPEAK TO SOMEONE BECAUSE I AM AFRAID OF ALL THE RECALL ISSUES SURROUNDING MY VEHICLE. I KEEP THE MAINTENANCE UP ON MY VEHICLE BUT I HAVE BEEN EXPERIENCING SAFETY ISSUES WHILE DRIVING, LIKE MY VEHICLE THREATENS TO STOP FOR NO APPARENT REASON WHILE I'M DRIVING IT. I CAN'T AFFORD TO CONTINUALLY PAY FOR REPAIRS OR EVEN JUST BE WITHOUT MY VEHICLE BECAUSE I'M THE ONLY INCOME FOR MY FAMILY!
TAKATA RECALL: 2009 FORD EDGE FIRST LETTER OF NOTIFICATION VIA US MAIL I RECEIVED OF KNOWLEDGE: DECEMBER 2017. MY FIRST CAR PAYT WAS FEB. 2017. (10 MONTHS AFTER I PURCHASED THE VEHICLE). PLEASE NOTE AT THIS TIME, MY COMPLAINT IS WHY SHOULD I BE PAYING A MONTHLY CAR PAYMENT FOR A CAR STORED ON MY DRIVEWAY NOT TO BE USED UNTIL REPAIRS. WHY? CAN YOU HELP TO RESOLVE MY CONCERN. PLEASE FIND THE FOLLOWING INFORMATION FOR YOUR RECORDS: THIS IS FOR YOU TO NOTE THE CURRENT PROCESS. I RECEIVED A LETTER FROM FORD COMPANY TO CONTACT MY LOCAL DEALERSHIP TO BE PLACED ON A REPAIR SCHEDULE LIST UNTIL PARTS BECOME AVAILABLE FOR MY VEHICLE. FORD IS OFFERING SHOULD I REQUIRE A RENTAL VEHICLE WHILE WAITING. AS OF FRIDAY, JUNE 15,2018 I AM DRIVING A RENTAL CONTRACTED FROM ENTERPRISE WITH THE DEALERSHIP AT NO COST TO ME WITHING THE FOLLOWING GUIDELINES: UP TO $44.00 PER DAY. FUEL AND INSURANCE ARE NOT INCLUDED. RENTAL TO BE USED FOR PERSONAL TRANSPORTATION ONLY. DEALERS ARE NOT AUTHORIZED TO STORE CUSTOMER VEHICLES. CUSTOMERS SHOULD RETAIN THEIR RECALLED VEHICLE AND DRIVE THE RENTAL VEHICLE UNTIL RECALL REPAIRS HAVE BEEN COMPLETED. DEALERSHIP RECORDED CURRENT ODOMETER ON JUNE 15,2018- 98,957
TAKATA RECALL - NO REMEDY AFTER APPROXIMATELY 2 YEARS OR MORE WAITING FOR REPLACEMENTS!
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED THE DEALER (PIERSON FORD LINCOLN, INC, 701 AUTO PLAZA DR., ABERDEEN, SD 57401, 605-225-3720) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I RECEIVED A NOTICE ABOUT THE DEFECTED AIRBAGS THAT NEEDED TO BE REPLACED A WHILE BACK, BUT THE REPLACEMENT AIRBAGS HAVE NEVER CAME IN. I HAVE BEEN WAITING PATIENTLY FOR THE ITEM BUT THE DEALERSHIP HAS NEVER RECEIVED THE ITEM. EVERY DAY ON THE ROAD IS A RISK TO MY PASSENGER'S LIFE AND I NO LONGER WANT TO PATIENTLY WAIT FOR SOMETHING THAT MAY NEVER ARRIVE. I AM ON THE ROAD EVERYDAY FOR LONG PERIODS OF TIME WITH MY WIFE ALL OVER HARRIS COUNTY IN HOUSTON, AND I CANNOT RISK SOMETHING HAPPENING TO MY WIFE AS A RESULT OF DEFECTIVE AIRBAGS. I WOULD APPRECIATE A TIMELY SOLUTION.
TAKATA RECALL- I RECEIVED A LETTER DATED DECEMBER 2017 STATING THAT THERE WAS A RECALL ON THE PASSENGER SIDE FRONT AIRBAG. THE LETTER ALSO STATED THAT WHEN THE PARTS BECOME AVAILABLE, I WOULD RECEIVE A LETTER INSTRUCTING ME TO CALL AND MAKE AN APPOINTMENT TO GET THE AIRBAG FIXED. I HAVE NOT RECEIVED THE LETTER YET. I FEEL THAT THE PARTS SHOULD HAVE BEEN AVAILABLE ALREADY AND THE AIRBAG FIXED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (HELFMAN FORD IN MEADOWS PLACE, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SIMI VALLEY FORD, 2440 FIRST ST, SIMI VALLEY, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (JONES-WEST FORD OF RENO, NEVADA) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
BOTH SIDES REAR TAIL/STOP LIGHT SOCKETS ARE MELTED AROUND BULB
TAKATA RECALL...NO REMEDY YET FOR AIRBAGS IN CARS IN VA BUT ALL OTHERS HAVE BEEN FIXED IN ALL OTHER US STATES AND VERY UNSAFE AND UNPROFESSIONAL..WHEN WILL THERE BE A REMEDY?
TAKATA RECALL - RECEIVED A LETTER IN MARCH 2017 ABOUT THE RECALL AND PLAN TO FIX IT. FORD HAS YET TO CONTACT ME WITH THE FIX.
TAKATA RECALL SAFETY RECALL NOTICE 17S01/NHTSA RECALL 17V-024: RECALL LETTER REC'VD MARCH 2017, A YEAR AGO. WE HAVE CALLED FORD DEALER(S) FOR ALMOST A YEAR. THEY STATE THEY DO NOT HAVE THE PARTS TO MAKE THE REPAIRS. FORD INFORMS DRIVERS TO STOP DRIVING THE VEHICLES AND TAKE CAR TO THE FORD DEALER FOR REPAIR OF AIRBAG INFLATOR YET DEALERS ARE NOT PROVIDED REPAIR PARTS "YET". ONE NEWS ARTICLE STATED A LOANER CAR WILL BE PROVIDED, BUT DEALER DOES NOT PROVIDE A LOANER CAR. SAFERCAR VIDEO STATES AIRBAG INFLATOR CAN BE AFFECTED BY EXTREME HEAT. I LIVE IN AN AREA THAT INCLUDES EXTREME HOT WEATHER. VIDEO STATES THE OLDER CAR MODELS ARE MORE LIKELY AFFECTED. OUR MODEL IS 9 YEARS OLD. I TRANSPORT GRANDCHILDREN AND ELDERLY PARENTS IN MY CAR. THE RECALL SHOWS IT IS FOR THE PASSENGER AIRBAG. DOES THE DRIVER SIDE OF THE CAR NOT INCLUDE AN AIRBAG ALSO? AFTER WAITING PATIENTLY FOR MANY MONTHS, WE HAVE TRIED DILIGENTLY TO GET OUR CAR RECALL REPAIRED, WITHOUT ANY SUCCESS. OUR DEALER REFERRED US TO THE FORD OFFICE IN FLORIDA FOR ASSISTANCE. THE REP WAS NOT OF ASSISTANCE OR SYMPATHETIC. THE FLORIDA CALL IS CONFIRMED BY CALL CASE NO. CAS13975245. WE DO NOT HAVE THE PRIVILEGE OF LEAVING OUR VEHICLE PARKED, UNDRIVEN. WE EVEN ASKED THE DEALER AND THE FLORIDA OFFICE IF THEY WILL DISCONNECT THE ENTIRE AIRBAG UNTIL PARTS ARE RECEIVED, RESPONSE = UNLAWFUL. WHY ARE MANY VEHICLE AIRBAGS BEING REPAIRED, HOWEVER, FORD EDGE VEHICLES ARE NOT BEING REPAIRED? THIS IS SERIOUS, AND YOUR HELP IS GREATLY REQUIRED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ALL AMERICAN FORD OF HACKENSACK, 520 RIVER ST, HACKENSACK, NJ 07601) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
BOOSTER ON CAR BRAKES NO GOOD, BOUGHT FROM CAR DEALERSHIP LESS THEN 3 YEARS AGO
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAY HASKELL FORD LINCOLN (801 KENNEDY MEMORIAL DR, OAKLAND, ME 04963, (207) 873-7193) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED REINEKE FORD LINCOLN OF LIMA AT (419) 223-3673 (LOCATED AT 1360 GREELY CHAPEL RD, LIMA, OH 45804) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KIRKWOOD FORD AT (314) 822-9300 (LOCATED AT 10340 MANCHESTER RD, KIRKWOOD, MO 63122) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT ANOTHER NOTIFICATION WOULD BE SENT ONCE THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ENCINITAS FORD, 1424 ENCINITAS BLVD, ENCINITAS, CA 92024, 1-(888) 700-8208) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - STILL DRIVING VEHICLE WHILE RECALL IS INCOMPLETE. REMEDY NOT YET AVAILABLE. HAVE NO WAY TO SELL OR REPAIR VEHICLE BECAUSE OF SAFETY ISSUE . CAUSE FOR FUTURE BODILY HARM IF VEHICLE IS INVOLVED IN ACCIDENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GOSCH FORD HEMET (150 CARRIAGE CIR, HEMET, CA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HAGERSTOWN FORD LOCATED AT 1714 MASSEY BLVD, HAGERSTOWN, MD 21740 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALL STAR FORD AT (925) 752-7800 (LOCATED AT 3800 CENTURY BLVD, PITTSBURG, CA 94565) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (FAIR OAKS FORD LINCOLN (2055 OGDEN AVE, NAPERVILLE, IL 60540, (630) 355-8140) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, STATING THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. MY AIRBAG WAS RECALLED A YEAR AGO AND STILL HAS NOT BEEN REPLACED, EVEN AFTER I'VE MADE MULTIPLE PHONE CALLS TO FORD. I'M VERY CONCERNED ABOUT THE UNSAFE AIRBAG, ESPECIALLY SINCE THIS CAR HAS BEEN REGISTERED IN VERY WET AND HUMID PARTS OF THE COUNTRY: NORTH CAROLINA, INDIANA AND OREGON. I'D LIKE FORD TO REPAIR MY CAR WITH A REPLACEMENT AIRBAG IMMEDIATELY OR PROVIDE ME WITH A NON-AFFECTED FORD EDGE TO DRIVE UNTIL MINE IS MADE SAFE.
TAKATA RECALL I RECEIVED THE SAFETY RECALL LETTER ON MARCH 2017 AND SINCE THEN I HAVE CALLED FORD DEALERSHIP SEVERAL TIMES AND WAS TOLD THAT PARTS NOT AVAILABLE YET AND THEY WOULD NOTIFY US BY MAIL ONCE THEY HAVE THE PARTS. THIS IS WAY OVERDUE AND I AM NOT FEELING SAFE DRIVING A CAR WHICH HAS A PROBLEM WITH THE AIRBAGS. PLEASE REDIRECT MY COMPLAINT TOWARD THEM SO THEY GET THE PARTS ASAP AND FIX THE PROBLEM.
TAKATA RECALL IT HAS BEEN 10 MONTHS SINCE WE WERE FIRST NOTIFIED OF THE RECALL AND WE HAVE YET TO RECEIVE NOTICE THAT WE CAN GET OUR CAR FIXED. THIS ISSUE HAS NOT BEEN HANDLED PROPERLY NOR HANDLED IN A TIMELY MANNER.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAC HAIK FORD (10333 KATY FWY, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL ... FORD DEALERSHIPS ARE REFUSING TO GIVE ME (AND OTHER FORD OWNERS AFFECTED BY THE AIRBAG RECALL) A LOANER CAR OR RENTAL CAR. I LIVE IN A STATE WITH HIGH HUMIDITY, WHICH MEANS THERE'S A HIGHER FAILURE RATE. MY WIFE COULD BE NUMBER 19 IN THE DEATH TOLL SO FAR! IN FORD'S LETTER TO ME REGARDING THIS, THEY SIMPLY STATE "DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT". THAT IS A HORRIBLE STATEMENT, WHICH EFFECTIVELY MEANS "SORRY, 50% OF YOUR CAR IS UNUSABLE UNTIL WE FIND A SOLUTION A YEAR FROM NOW"! ALL OTHER COMPANIES AFFECTED BY THIS RECALL ARE OFFERING IT'S CUSTOMERS A SAFE VEHICLE TO RIDE DURING THE WAIT. FORD SHOULD AS WELL! PLEASE ATTEMPT TO PUSH THEM TO DO SO. THANK YOU.
TAKATA RECALL. I RECEIVED THIS RECALL NOTICE YESTERDAY, I HAVE SPOKEN TO MY FORD DEALERSHIP, AND TO FORD CUSTOMER RELATIONSHIP AND RECEIVED THE SAME RESPONSE. THAT THE PARTS ARE ON BACK ORDER TILL SPRING AND THEY ARE SORRY. I AM BEING INCONVENIENCED, I HAVE A FAMILY, I CAN NOT GO WITHOUT PUTTING SOMEONE IN THE PASSENGER SEAT. I HAVE NO OTHER WAY TO TRANSPORT MY FAMILY, AND FORD DOESN'T CARE ABOUT MY FAMILY NEEDS. IF I AM INCONVENIENCE BY THIS FORD ISSUE, THEN I WANT TO BE COMPENSATED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KARL FLAMMER FORD, 41975 US-19, TARPON SPRINGS, FL 34689 (888) 901-5275) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS OF AVAILABLE.
TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. A DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
TAKATA RECALL. DEALERSHIP AND FORD MOTOR COMPANY HAVE NO INFORMATION ON AVAILABILITY OF THE REPLACEMENT AIR BAGS, OR, AT LEAST THEY SAY THE HAVE NO INFORMATION. YET CHRYSLER CORPORATION ADVERTISES THAT THEY HAVE REPLACEMENT AIR BAGS AND WANT THEIR CUSTOMERS TO MAKE APPOINTMENTS TO GET THE REPLACEMENT COMPLETED. THIS TELLS ME THAT THE BAGS ARE AVAILABLE AND FORD'S CLAIMS SHOULD BE INVESTIGATED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD FRISCO (6850 HIGHWAY 121, FRISCO, TX 75034; 972-763-5523) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 8/24/18*JB
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COMMERCIAL MOTOR COMPANY IN ARANSAS PASS, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEN DRIVING MY 2009 FORD EDGE WITH UNDER 46,000 MILES, THE BRAKE PEDAL HAS A SPONGY FEEL AND IT BECOMES QUITE DIFFICULT TO USE THE BRAKE AT TIMES. IT ALSO MAKES A HISSY OR SQUEALING NOISE. AT TIMES IS VERY, VERY HARD TO PRESS THE BRAKE DOWN TO STOP THE CAR. MY HUSBAND TOOK THE VEHICLE TO AN INDEPENDENT AUTO REPAIRMAN. HE SAID THE BRAKE BOOSTER WAS BAD. IT HAD FAILED. MY HUSBAND TALKED WITH AN INDEPENDENT AUTO REPAIR PERSON. HE SAID I HAD A BAD BRAKE BOOSTER. MY HUSBAND CALLED THE FORD DEALER AND AFTER RUNNING THE VIN NUMBER, HE WAS TOLD THAT MY CAR DID NOT QUALIFY FOR A RECALL. THE BRAKE BOOSTER HAS FAILED. THE CAR HAS UNDER 46,000 MILES ON IT. I HAVE IT SCHEDULED TO BE REPAIRED AT MY OWN EXPENSE AS THIS IS A DANGEROUS DRIVING SITUATION. WHY DID FORD HAVE AN EXTENDED WARRANTY COVERAGE FOR THE 2007-2008 AND 2010-2015 EDGE MODELS BUT OMITTED THE 2009 MODELS?
TAKATA RECALL NOT DONE YET
"TAKATA RECALL" - RECALL WAS JUNE 2016 AND KEEP CALLING FORD AND STILL CANNOT FIX IT. THEY CAN BUILD NEW CARS AND MAKE MONEY BUT NOT FIX A VERY BAD PROBLEM OF CARS THEY ALREADY MADE MONEY ON, WHICH IS NOT RIGHT. THEY SHOULD BE HELP ACCOUNTABLE TO DO A FIX THAT'S DANGEROUS THAN BRINGING NEW CARS OFF THEIR ASSEMBLY LINE!!!!
TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM FORD ON MARCH 17, 2017 DESCRIBING AN "ISSUE" REGARDING POTENTIAL METAL FRAGMENTS IN THE AIRBAGS. I TRIED TO GET THE AIRBAGS REPLACED IN CLEVELAND, AT LIBERTY FORD. WE MOVED TO HILTON HEAD IN THE SPRING OF 2017 AND I HAVE SINCE TRIED TO GET THE AIRBAGS REPLACED, ON NOVEMBER 6, 2017 AT O.C. WELCH FORD IN HARDEEVILLE, SC. NEITHER DEALERSHIPS WILL REPLACE THE AIRBAGS BECAUSE THEY STATE THE REPLACEMENT AIRBAGS ARE "NOT AVAILABLE" AND THAT FORD WILL SEND ME A LETTER ADVISING ME WHEN PARTS ARE AVAILABLE. PART OF THE PROBLEM MAY BE THAT I DID NOT BUY MY 2009 FORD EDGE AT A DEALERSHIP. I BOUGHT IT WHILE I WAS STATIONED IN LANDSTUHL, GERMANY WITH THE NAVY. I BOUGHT IT THROUGH OVERSEAS MILITARY SALES AND PICKED THE CAR UP AT A DEALERSHIP IN PARMA OH AFTER IT WAS SHIPPED THERE. THIS SHOULDN'T HAVE ANY BEARING ON FORD REPLACING MY AIRBAGS, BUT PERHAPS IT DOES.
2009 FORD EDGE. CONSUMER WRITES IN REGARDS TO SAFETY AIRBAG RECALL. *LD THE CONSUMER STATED THE AIRBAG RECALL EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 11/22/2017*JS UPDATED 12/7/2017*JS *JS *TR
TAKATA RECALL IN JULY OF 2016 I RECEIVED NOTICE THAT MY PASSENGER SIDE AIR BAG WAS UNDER RECALL IT HAS A TAKATA AIR BAG. I HAVE CALLED AND COMPLAINED TO FORD MOTOR CO. I HAVE RECEIVED NO RESPONSE AND THE AIRBAG IS STILL IN MY CAR. THEY ASSURE ME THAT THERE IS NO REASON FOR ALARM. THEY HAVE NO REPLACEMENT AT THIS TIME I CALL THE DEALERSHIP AT LEAST ONCE A MONTH TO CHECK.
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHEEHY FORD OF ASHLAND OF ASHLAND, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL, IT HAS BEEN OVER A YEAR SINCE THE RECALL BEGIN AND THE DEALERS STILL SAY THEY DON'T HAVE PARTS.
TAKATA RECALL ALL FORD SERVICE DEPARTMENTS IN MY AREA SAID THAT THEY CANNOT GET THE PARTS TO FIX MY AIRBAGS.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Ford Edge → · Every Edge year → · How the figures are calculated →