Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
TAMARA RECALL RECALL WAS ISSUED ON JUNE 1ST 2016, AND REPLACEMENT PARTS ARE STILL NOT AVAILABLE. I HAVE S 5 PERSON FAMILY AND CAN NOT CARRY THEM ALL IN THIS CAR( THE REASON I PURCHASED IT), BECAUSE OF THE FRONT PASSENGER AIR BAG DEFECT.
I HAVE OWNED THE VEHICLE SINCE SEPTEMBER 5 2017 AND WAS TOLD BY DRIVE TIME THAT IF I CALL THE DEALERSHIP THAT I CAN GET MY VEHICLE IN RIGHT AWAY FOR THE REPAIR BUT WHEN I CONTACTED THE DEALERSHIP THEY SAY THAT THE PART IS NOT BEING PRODUCED. I HAVE HANDICAP PEOPLE WHO RIDE IN MY VEHICLE THAT CAN BE HURT IF THE AIRBAG DEPLOYS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KIRK BROTHERS FORD-LINCOLN, LLC (1512 US-82, GREENWOOD, MS 38930) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (INVER GROVE FORD LINCOLN, 4725 S ROBERT TRAIL, INVER GROVE HEIGHTS, MN 55077) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL AND 3 LETTERS FROM FORD WARNING ME ABOUT PASSENGER SIDE AIRBAG AND ONE LETTER FROM TAKATA ABOUT CLASS ACTION SUIT AGAINST TAKATA. METAL FRAGMENTS FROM RUPTURED AIRBAG COULD CAUSE SERIOUS INJURY OR DEATH AND ALREADY HAS! FORD'S SOLUTION "DON'T LET ANYONE RIDE IN PASSENGER SIDE!"! THIS IS NOT ACCEPTABLE!!!
TAKATA RECALL I HAVE FIRST CONTACTED FORD AND SPOKE TO RACHAEL A CUSTOMER SERVICE REPRESENTATIVE FOR RECALLS SHE DIDNT HELP ME SHE JUST PUT ME THROUGH THE SURVEY LINE THEN ON SATURDAY I CALLED FORD IN OTRAWA IL I SPOKE TO ARRON BRIAN THEN MIKE WHO WAS THE MANAGER AND SAID THERES NOTHING HE CAN DO BECAUSE FORD WONT REIMBURSE HIM OR THE COMPANY I JUST HEARD A HUGE METAL AS IF IT FELL OFF MY LEFT FRONT TIRE I KEEP HAVING LOW AIR ON IT THIS SCARES ME AS I TOLD THEM I HAVE KIDS WHY WOULDNT THEY HELP?
TRANSMISSION FAILURE TRAVELLING AT 55 MPH WITH TRANSMISSION DE-DECELERATING TO FIRST GEAR AND 20 MPH ALMOST RESULTING IN SERIOUS CAR ACCIDENT ON HIGHWAY. PREVIOUSLY NO SYMPTOMS OF ISSUES WHILE DRIVING.
TAKATA RECALL, AIRBAG PASSENGER SIDE - FRONT AIRBAG RECALL - FORD IS TAKING TOO LONG TO PROVIDE A FIX. MAJOR SAFETY ISSUE HERE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (MULLINAX FORD OF WEST PALM, 1210 NORTHLAKE BLVD, WEST PALM BEACH, FL 33403) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - RECALL NOTICE STATES "...DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT" RENDERING THE VEHICLE UNFIT FOR THE PURPOSE INTENDED WHEN PURCHASED. THE DEALER HAS NO MEANS TO REMEDY THIS SITUATION AS THEY DO NOT HAVE PARTS AND COULD NOT PROVIDE AN ETA.
TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. AUTO NATION FORD IN SAINT PETERSBURG, FLORIDA (2525 34TH ST NORTH, 33713, (855) 377-3667) WAS MADE AWARE OF THE FAILURE AND DETERMINED THAT THE PLUG THAT CONNECTED THE PASSENGER AIR BAG TO THE VEHICLE HAD FRACTURED UNDERNEATH THE PASSENGER SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED AN INTERIM RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LATHAM FORD, 637 COLUMBIA ST EXT, LATHAM, NY 12110, (518) 785-4161) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
TL* THE CONTACT OWNED A 2008 FORD EDGE. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, A COMMERCIAL TRUCK CRASHED HEAD ON INTO THE VEHICLE. THERE WAS SEVERE FRONT END DAMAGE TO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER SUSTAINED INJURIES TO THE LEFT WRIST AND LOWER BACK. THE FRONT PASSENGER SUSTAINED FACIAL AND ORAL INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED, BUT THE LOCAL DEALER WAS NOT. THE FAILURE MILEAGE WAS 84,000.
TAKATA RECALL - I RECEIVED A RECALL LETTER REGARDING THE PROBLEM WITH THE PASSENGER AIRBAG IN MY 2008 FORD EDGE. MY PROBLEM IS ARLINGTON HEIGHTS FORD IS SAYING THAT THEY WILL NOT BE ABLE TO FIX IT FOR AT LEAST A YEAR BECAUSE THEY DON'T HAVE THE PART. IN THE MEAN TIME, I AM NOT SUPPOSED TO HAVE ANYONE RIDE IN THE FRONT PASSENGER SEAT. I DRIVE MY DAUGHTER AND NIECES AND NEPHEWS ALL THE TIME THAT HAVE TO BE IN CAR SEATS IN THE BACK SEAT, WHICH LEAVE MY 12 YEAR OLD SON IN THE FRONT SEAT. I HAVE NO OTHER OPTION TO DRIVE THE CHILDREN AROUND. IT IS UNACCEPTABLE FOR THIS TO NOT BE FIXED FOR A YEAR. THIS IS A LIFE THREATENING PROBLEM, AND NEEDS TO BE RESOLVED IMMEDIATELY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HARRIS FORD LINCOLN, 20006 64TH AVE W, LYNNWOOD, WA 98036, (425) 774-4141) WAS CONTACTED ON SEVERAL OCCASIONS AND INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HEARD THAT TAKATA FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA INFLATORS - THE PARTS TO REPAIR THE ISSUE ARE DELAYED UNTIL SPRING 2018. I WAS TOLD ON THE RECALL NOTICE NOT TO HAVE PEOPLE SIT IN THE FRONT PASSENGER SEAT AND THIS IS STARTING TO NEGATIVELY IMPACT MY PROFESSIONAL AND PERSONAL LIFE. I FEEL THAT I'VE BEEN WAITING AN UNREASONABLE AMOUNT OF TIME TO GET THIS ISSUE FIXED. THANK YOU.
TAKATA RECALL NOTIFIED 3 YEARS AGO MY VEHICLE WAS PART OF TAKATA RECALL AND STILL NO REPAIR/REPLACEMENT FROM FORD. ## VIN PASSED ## FORD, EDGE, 2008 ##
TAKATA RECALL SAME STORY AS MANY OTHER POSTERS HERE, JUST ADDING TO THE LIST. 2008 FORD EDGE W/ 170,000. SPEEDOMETER QUITS WORKING, LOW TIRE PRESSURE LIGHT, WRENCH LIGHT, AIRBAG LIGHT -- INITIALLY WORKS AS IF IN LOW GEAR (HIGH RPM'S AND LITTLE SPEED), THEN QUITS ACCELERATING ALL TOGETHER -- LOUD THUMP WHEN CHANGE BETWEEN P / R / D. I WAS DRIVING DOWN THE HWY AT 60 MPH. HAD TO STOP AND PULL OVER AND LET THE CAR SIT BEFORE I COULD GO AGAIN IT TOOK ABOUT 15MINS BEFORE THE CAR WOULD GO AGAIN.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (BERGE FORD, 460 E AUTO CENTER DR, MESA, AZ 85204) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
FORD HAD SENT RECALL NOTICE NOT TO HAVE ANYONE IN PASSENGERS SEAT UNTIL AIRBAG IS REPLACED BUT ALSO STATES THE PARTS WON'T BE AVAILABLE UNTIL SPRING 2018. THIS IS TOO LONG TO WAIT FOR A FIX FOR SOMETHING THAT CAN CAUSE BODILY INJURY.
TAKATA RECALL - I WAS NOTIFIED OF THIS RECALL ALMOST A FULL YEAR AGO. HOWEVER, THERE HAS BEEN NO RESOLUTION. MORE OFTEN THAN NOT, THERE ARE PASSENGERS IN MY VEHICLE, AND I (WE) WOULD LIKE THE REASSURANCE OF HAVING THIS RECALL COMPLETED SO THAT WE KNOW WE ARE SAFE RIDING IN THIS VEHICLE. I HAVE CALLED THE DEALERSHIPS A FEW TIMES, AND HAVE BEEN INFORMED THAT THE PARTS NEEDED FOR THIS RECALL HAVE NOT EVEN BEEN PRODUCED YET. PLEASE LET ME KNOW WHEN I MAY EXPECT THIS ISSUE TO BE RESOLVED.
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (PALMETTO FORD, 1625 SAVANNAH HWY, CHARLESTON, SC 29407 (843)-571-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
TAKATA RECALL - RECEIVED A LETTER TODAY FROM FORD THAT THE REMEDY PARTS HAVE BEEN DELAYED. THE FIRST NOTIFICATION DATES BACK TO JUNE 2016. FORD'S RECENT REQUEST TO DELAY THE RECALL FAILED, BUT NOW WE ARE BEING NOTIFIED THAT THE PARTS ARE NOT GOING TO BE AVAILABLE AT THE TIMELINE STATED IN JUNE 2016 NOTICE, WITH NO FIRM TIMELINE INDICATING WHEN THEY WILL BE AVAILABLE. MEANWHILE, FORD IS DIRECTING ME TO NOT USE MY PASSENGER SEAT. THIS IS NOT A TIMELY RECALL REPAIR, AND IT IS LEAVING CONSUMERS LIMITED IN HOW THEY UTILIZE THEIR VEHICLES.
TL-CONTACT OWNS A 2008 FORD EDGE ---- TK HOLDINGS NOTICE RECEIVED --TWO LETTERS RECEIVED FROM FORD -- FORD DEALERSHIP STATED AIRBAG REPLACEMENT WAS NOT A BIG DEAL AND DID NOT NEED TO BE REPLACED RIGHT AWAY-- CONTACT GIVEN NUMBER TO FEDERAL TRADE COMMISSION.
TAKATA RECALL THE PASSENGER FRONTAL AIRBAG COULD RUPTURE CAUSING DEATH OR INJURY. THIS RECALL IS INCOMPLETE, I CONTACTED FORD AS INSTRUCTED TO DO SO TO CORRECT THIS RECALL AND THEY INFORMED US THAT TAKATA (THE MANUFACTURER THAT MADE THE AIRBAGS) HAS FILED CHAPTER 11 BANKRUPTCY. I AM BEING TOLD THERE IS NO REMEDY AVAILABLE YET. I AM DRIVING MYSELF AND MY CHILDREN AROUND IN AN UNSAFE VEHICLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GOSCH FORD TEMECULA AT (951) 708-9148 (26895 YNEZ RD, TEMECULA, CA 92591) WHERE IT WAS CONFIRMED THAT THE PARTS MAY NOT BE AVAILABLE UNTIL SPRING OF 2018. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL SERVICE AT EARNHARDT FORD CHANDLER AZ HAS BEEN CONTACTED SEVERAL TIMES SINCE ORIGINAL RECALL LETTER WAS RECEIVED JULY 2016, AND WE HAVE BEEN ADVISED EACH TIME THEY STILL DO NOT HAVE THE PARTS TO FIX OUR VEHICLE FROM THIS RECALL. LAST CONTACT WAS NOVEMBER 2017.
TAKATA RECALL'', I RECEIVED A LETTER LAST YEAR ABOUT THE AIRBAG RECALL AND NEVER HEARD ANYTHING ELSE UNTIL OCTOBER 2017 A POSTCARD SAYING THE TAKATA COMPANY HAS FILED BANKRUPT AND THE PARTS ARE NOT YET AVAILABLE. I GET A LETTER IN DECEMBER STATING THAT THE PARTS ARE STILL UNAVAILABLE AND MAYBE BY SPRING 2018 I SHOULD GET MY AIRBAG REPLACED ON THE DRIVER SIDE AND I WAS ALSO INSTRUCTED NOT TO HAVE ANY PASSENGERS ON THE PASSENGER SIDE OR THE AIRBAG WILL ERUPT AND COULD CAUSE INJURY OR EVEN DEATH. I WAS READING IN THE NEWSPAPER ABOUT THE SAME AIRBAG IN HONDA AND THE DRIVER AIRBAG ERUPTED AND THE DRIVER WAS KILLED, HOW AM I SURPOSE TO BELIEVE THAT MY PASSENGER SIDE IS ONLY DEFECTED AND NOT BOTH. I ALSO USE MY CAR FOR MY JOB, I TRANSPORT ME CLIENTS TO THEIR OUTING, AND APPOINTMENTS THIS IS CERTAINLY A INCONVENIENCE TO ME AND POSSIBLY NOT HAVING A JOB. THIS SITUATION NEEDS TO BE CORRECTLY BEFORE IT CAUSES A HARDSHIP ON ME AND MANY OTHERS WHO ARE EXPERIENCING THIS RECALL AS TO THIS DATE I HAVE NOT HAD A PROBLEM OR EVERY BEEN IN A ACCIDENT WITH ME FORD 2008 EDGE, I WANT TO FEEL SAFE WHILE I DRIVE AND WHEN I AM DRIVING OTHERS. PLEASE RESPOND TO MY COMPLAINT AND TAKE IN CONSIDERATION THIS MAY HAPPEN TO ME AFTER THE DECEMBER 27TH 2017 DEADLINE TO COMPLAIN.
TAKATA RECALL, I CAN NOT FIND A DEALER WITH THE REPLACEMENT PART. FORD STATES NOT TO LET ANYONE RIDE IN THE PASSENGER SIDE OF THE VEHICLE YET I HAVE A FAMILY AND THIS IS MY ONLY TRANSPORTATION!
TAKATA RECALL - I RECEIVED A LETTER FROM FORD MOTOR CITY COMPANY EXPLAINING THAT MY CAR SHOULD NOT BE DRIVEN WITH A PASSENGER IN THE FRONT SEAT UNTIL SPRING OF 2018 WHEN A SAFETY RECALL CAN BE COMPLETED. THIS RENDERS THE CAR BASICALLY USELESS FOR THE APPLICATION WHICH IT WAS PURCHASED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JAY MALONE MOTORS AT (320) 587-4748 (1165 MN-7, HUTCHINSON, MN 55350) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (ROBICHAUX FORD, 272 W MAIN ST, THIBODEAUX, LA 70381) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. *TT
TAKATA RECALL - NOTIFIED JULY 2016, STILL NO PARTS AVAILABLE IN DECEMBER 2017
TAKATA RECALL NOT FIXED. DEALER SAID NO PARTS RECEIVED RECALL JULY 2016
I HAVE NOT GOTTEN REPLACEMENT AIRBAGS. AFTER CALLING SEVERAL DEALERSHIPS THEY SAY THEY DON'T HAVE ANY REPLACEMENT PARTS AND I WILL GET A NOTICE WHEN THE PART COMES IN.
I HAVE BEEN WAITING FOR ALMOST 2 YEARS FOR FORD TO GET THE PARTS AND REPLACE THE DEFECTIVE AIRBAG
TAKATA RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HARROLD FORD, 1535 HOWE AVE, SACRAMENTO, CA 95825 (877) 514-2833) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE BECAUSE THE DEALER GAVE HER THE WRONG NUMBER TO FORD CUSTOMER SERVICE. THE CONTACT WAS ADVISED THAT, PER THE RECALL NOTICE, OWNERS WOULD RECEIVE A SECOND NOTICE WHEN PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 30MPH, WE DROVE OVER A STANDARD MANHOLE COVER AND THERE WAS AN IMMEDIATE BANGING NOISE ABOVE THE FRONT DRIVER'S SIDE WHEEL AND THE SECTION OF THE HOOD CLOSEST TO THE WINDSHIELD WAS PUSHED UP ABOUT 6 INCHES. WE PULLED OVER AND COULD SEE THE STRUT PRESSING UP AGAINST THE HOOD. THE VEHICLE WAS TOWED TO A MECHANIC SHOP WHERE WE LEARNED THAT THE ENTIRE STRUT TOWER HAD BROKEN THROUGH THE STRUT SUPPORT DUE TO A CATASTROPHIC FAILURE OF THE SPOT WELDS THAT WERE CONNECTING THE UPPER STRUT MOUNT CAP TO THE VEHICLE BODY. THE TOW TRUCK DRIVER NOR THE MECHANIC HAD EVER SEEN THIS KIND OF STRUCTURAL FAILURE. WE ARE GRATEFUL THAT WE WERE NOT ON THE HIGHWAY WHEN THIS INCIDENT OCCURRED, AND WE ARE EAGER FOR THE ISSUE TO BE LOOKED INTO FURTHER TO DETERMINE IF THIS IS A STRUCTURAL DEFECT OF THE 2008 FORD EDGE THAT COULD FURTHER AFFECT OUR OR OTHER FAMILIES' VEHICLE SAFETY.
RECALL
TAKATA RECALL. I RECEIVED NOTIFICATION IN THE MAIL FROM TK HOLDINGS REGARDING AN IMPORTANT LEGAL NOTICE FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATORS. I CONTACTED WESTWAY FORD IN IRVING TEXAS AS MY FORD EDGE CAME UP AS ONE OF THE VEHICLES IN THE RECALL OF THE AIR BAGS. THEIR SERVICE DEPARTMENT TOLD ME THE PARTS FOR THE RECALL ARE NOT AVAILABLE AND THAT I WOULD RECEIVE A LETTER FROM FORD WHEN THE PARTS WOULD BE AVAILABLE. HOW DO I GET THIS ISSUE RECTIFIED ASAP? MY DAUGHTER DRIVES THE VEHICLE.
INTERNAL WATER PUMP FAILURE WHILE DRIVING CAUSING ENGINE TO SHUT OFF.
TAKATA RECALL. AIRBAG UNDER RECALL AND FORD DEALERSHIP STILL UNABLE TO REPAIR DUE TO LACK OF AIRBAG REPLACEMENT PARTS AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT HAD NOT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), BUT FOUND THE RECALL ONLINE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHN KENNEDY FORD OF CONSHOHOCKEN (1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428 (888) 377-1951) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND THE VEHICLE JERKED. THE CONTACT TOOK THE VEHICLE TO A COLLISION CENTER FOR BODY REPAIRS AND THE TECHNICIAN INFORMED HER THAT THERE WAS A TRANSMISSION FAILURE. THE TRANSMISSION NEEDED TO BE REPLACED, BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THERE WAS NO EXTENDED WARRANTY FOR THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
TAKATA RECALL NOTICE WAS RECEIVED IN JULY 2016 AND VISALIA FORD DEALER SAYS THEY DO NOT HAVE THE REPLACEMENT PART.
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FORD DEALER (FAIRWAY FORD, 2323 LAURENS RD, GREENVILLE, SC 29607, 864-242-5060) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE/ PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AUTONATION FORD (5300 CAMPUS DR, FORT WORTH, TX 76119) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE TAKATA RECALL HAPPENED WELL OVER A YEAR AGO BUT WE HAVE YET TO RECEIVE A FORD RECALL SO IN THE MEANTIME OUR DAUGHTER CONTINUES TO DRIVE WITH THIS DANGEROUS AIRBAG. WHY IS IT TAKING FORD SO LONG TO PERFORM THE REPLACEMENT OR ARE THEY EVEN RECALLING ANYTHING AT THIS POINT?
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT NEVER RECEIVED A RECALL NOTIFICATION AND WAS MADE AWARE OF THE RECALL PER THE TK HOLDINGS LEGAL NOTICE AS OF OCTOBER 2017. THE DEALER (CITY WORLD FORD, 3850 BOSTON RD, BRONX NY, 10475) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED, BUT NO ONE HAS OCCUPIED THE SEAT SINCE LEARNING OF THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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