HAD TREAD SEPARATIONS ON 4 OF THE ORIGINAL 6 TIRES. AT ADVISE OF DEALER REPLACED OEM TIRES WITH A LARGER SIZE BRIDGESTONE TIRE WHICH HAS NOT FAILED TO THIS POINT. WE WERE TOLD BY THE TIRE DEALER THAT THE BRIDGESTONES HAD A GREATER LOAD CAPACITY THAN THE FIRESTONES. THE PROBLEM IS THE BRIGESTONES ARE LARGER, HAVE A GREATER ROLLING DIAMETER AND AFFECT THE OVERALL GEARING TO A POINT WHERE THE VEHICLE IS SLUGGISH (WELL, IT WAS ALWAYS SLUGGISH, BUT NOW IT'S MORE SO) AND THE TRANSMISSION NOW HUNTS IN AND OUT OF O/D. THIS IS NOT THE ANSWER. WE NEED THE OEM SIZE TIRE BACK ON THE VEHICLE BUT IT HAS TO HOLD UP. THE FAILURES STARTED AT 12,00 MILES AND OCCURED AT 14,000 AND THE LAST 2 @ 16,000. TWO TIMES THE TREAD SEPARATION DESTOYED THE STORAGE BOXES ADJACENT TO THE REAR WHEEL WELLS RESULTING IN A DAMAGED PROPANE LINE, THE WIRING TO A PORTION OF THE CABIN WAS SEVERED AND STRUCTURAL DAMAGE TO THE BASEMENT STORAGE BOXES. WHEN WE SAW THE INVESTIGATION INTO STEELTEX TIRES IT ONLY CONFIRMED WHAT FIRESTONE WOULD NOT SAY; THAT IS THERE IS A PROBLEM WITH THESE TIRES. COPIES OF RECEIPTS FOR THE DAMAGED PARTS AND REPAIRS CAN BE FURNISHED UPON REQUEST. (DOT NUMBER: VN1L1XA176 TIRESIZE: LT22575R16)
1997 Ford E-350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
THE INSIDE RIGHT REAR DUEL LOST IT'S TREAD WHILE TRAVELING DOWN I-70 AT 75 MPH. THIS CAUSED THE INNER FENDER WALL TO ROLL UP OVER THE TIRE'S. UNIT IS A AMBULANCE AND A PATIENT WAS ON-BOARD. THE DRIVER WAS ABLE TO PULL INTO A REST-AREA AND NO ACCIDENT OCCURED. IN THE LAST 10 DAYS HAVE BEEN CONTACTED BY COOPER COUNTY AMBULANCE AND CARROLL COUNTY AMBULANCE , BOONVILLE AND CARROLLTON MISSOURI REPORTING THE SAME TYPE INCIDENT INVOLVING FIRESTONE TIRES OF THE SAME SIZE AND MAKE. I HAVE THE TIRE . I ALSO TRIED TO REPORT THIS TO FIRESTONE, WAS TOLD THAT THESE TIRE'S WERE NOT BEING RE-CALLED. THEY DIDN'T TAKE ANY INFORMATION .*AK( DOT NUMBER: VN1L1XB TIRE SIZE: 225/75R16 )
THE TIRE'S TREAD PEELED OFF AT 55MPH VERY SUDDENLY AND VIOLENTLY CAUSING DAMAGE TO THE BODY OF THE TRUCK AND THE MUD FLAP. THIS TRUCK HAD A DUAL WHEEL REAR AXLE AND I REPLACED ALL FOUR TIRES BECAUSE I WAS SCARED OF THEM( DOT NUMBER: EJAKDXM TIRE SIZE: LT225/75R1 )
FIRESTONE STEELTEX RADIAL TIRE P225/75R16 DOT VD1L1XA406 EXPERIENCED TREAD SEPARATION, CAUSING FRONT END TO SHAKE, TIRE REMAINED INFLATED. *SLC
SIDE MIRRORS FOLD INWARD AT LEGAL HIGHWAY SPEED MAKING IT IMPOSSIBLE TO SEE TO THE REAR. DRIVER IS DISTRACTED BY HAVING TO WIND DOWN WINDOW AND PUSH MIRROR BACK. I HAVE COMPLAINED MANY TIMES TO DEALER BUT THEY ARE NOT ABLE TO FIX AND SAY "ALL WINNEBAGO MIRRORS DO THAT". PROBLEM IS CONTINUING.
THIS IS THE THIRD SET OF FIRESTONE TIRES I'VE HAD, ALL ON NEW VEHICLES, AND THE THIRD FAILURE OF THIS TYPE (TREAD SEPARATION). I REPLACED THE PREVIOUS SETS AT MY OWN EXPENSE. I REPLACED ALL FOUR REAR TIRES AFTER THIS RECENT FAILURE. UPON INSPECTION, A SECOND TIRE WAS FOUND TO HAVE TWO BULGES IN THE SIDEWALL. I CONTACTED A LOCAL SERVICING SHOP WHO SAID I COULD ONLY GET AN ADJUSTMENT AGAINST ANOTHER FIRESTONE TIRE. UNACCEPTABLE. *AK( DOT NUMBER: UNK TIRE SIZE: 22570R16 )
THE REAR RIGHT TIRE TREAD CAME OFF CAUSING DAMAGE TO THE VEHICLE. YH
CRUISE CONTROL POSSIBLY STUCK CAUSING DRIVER TO LOOSE CONTROL OF THE VEHICLE, RUN OFF THE ROAD,HIT A GUARDRAIL, RETURN TO THE ROAD WHEN THE VEHICLE OVERTURNED AND SLID DOWN THE ROAD. ONE PASSENGER WAS EJECTED FORM THE VEHICLE AND DIED ALL OTHER PASSENGER HAD NO EVIDENT INJURIES. *NLM
BRAKE SYSTEM FAILURE RESULTED IN THE CONSUMER FEELING VIBRATIONS WHEN APPLYING THE BRAKES. NLM
WHEN PUTTING THE VEHICLE INTO REVERSE AND APPLYING BRAKES,, THE BRAKES WENT STRAIGHT TO THE FLOORBOARD,AND CONSUMER HAD TO PUMP THE BRAKES UNTIL VEHICLE SLOWED DOWN AND CAME TO A COMPLETE STOP. *AK
OUR VEHICLE QUIT WHILE WE WERE DRIVING ON A 2-LANE RURAL HWY. W/NO SHOULDER. IT ACTED LIKE IT WAS LOSING POWER. THE CHECK ENGINE LIGHT STARTED FLUTTERING ON & OFF AND THEN THE OTHER ELECTRICAL FUNCTIONS STARTED TO FADE. THE ENGINE THEN QUIT TOTALLY. WE TRIED TO RESTART THE ENGINE; IT WOULD TURN OVER BUT NOT FIRE. AFTER APPROX. 10 MINUTES WE TRIED AGAIN AND IT STARTED AND RAN FINE THE REST OF THE WAY HOME. WE TOOK OUR VEHICLE TO THE GALLOWAY FORD DEALERSHIP ON 3/25/99, INV.#FDTS344292, AND THEY SAID THE FOLLOWING ON THE INVOICE: ROAD TESTED 48 MILES AT HWY SPEED AND STOP & GO SEED W/FIRM & SOFT ACCELERATION. 2 DIFFERENT EVENTS DID HAPPEN. AFTER SHORT DRIVE HEADING TOWARDS I-75, TRANSMISSION SEEMED TO NEUTRAL OUT, THE ENGINE WAS STILL RUNNING. BROUGHT VEHICLE BACK TO SHOP, BUT DID NOT HAPPEN ON THE WAY BACK. TOOK TO TECH. THEY TRIED 1 MORE TIME TO RECORD ON GPS, NEGATIVE RECORDING/TOOK OUT 1 MORE TIME. BEFORE GETTING OFF LOT, THE ENGINE SEEMED LIKE IT WAS GOING TO SHIFT, BUT JUST DIED. STARTED BACK UP. TOOK OUT AGAIN WITH GPS, NEITHER EVEN OCCURRED. AT VERY LOW SPEEDS, TRANSMISSION SEEMS TO BE SLIPPING OR NOT UP SHIFTING. VERY VERY LOW SPEEDS . . . . BOB BROOKS. THE TECHNICIAN AND SERVICE ADVISER TOLD ME THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS OR HOW TO CORRECT IT. I THINK THAT THIS IS A SERIOUS SAFETY HAZARD. WHAT WOULD HAPPEN IT MY FAMILY AND I WERE ON AN INTERSTATE AND THE ENGINE QUIT? WITH NO ENGINE POWER, DO WE HAVE STEERING AND BRAKE CONTROL? I AM AFRAID TO USE MY VEH
FRONT BRAKE ROTORS ARE PREMATURELY WEARING AND CRACKING, CAUSING LOSS CONTROL, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHEN APPLYING BRAKES ENTIRE FRONT END VIBRATES. ALSO, DEALER REPLACED ROTORD AT LEAST FIVE TIMES. AFTER ROTORS REPLACEMENT VIBRATION STOPPED FOR A SHIRT PERIOD, AND THEN STARTED AGAIN. *AK
WHEN APPYLING THE ABS BRAKES THE PEDAL TRAVELS TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE, CAUSE UNKNOWN. *AK
WHEN APPLYING THE ABS BRAKES, PEDAL TRAVELS ALMOST TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE.. *AK
WHEN APPLYING THE ABS BRAKES THE PEDAL TRAVELS TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
THE AMBULANCE EXPERIENCED PROBLEMS WITH THE BRAKING SYSTEM, SUCH AS CRACKED ROTORS/ FROZEN CALIPERS, AND HAD 3 REPLACED BRAKE MASTER CYLINDERS THIS MAY CAUSE NO BRAKING ABILITY OR EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
DUE TO FAILURE OF THE PARKING BRAKE WHICH DOES NOT RELEASE CAUSING OVERHEATING OF BRAKE SYSTEM DAMAGING THE CALIPERS AND ROTORS, WHILE BRAKING THE STEERING WHEEL PULLS VERY HARD ALMOST RESULTING IN SEVERAL NEAR ACCIDENTS DUE TO LOSS OF CONTROL.
INTERMITTENT PROBLEM; WHEN ATTEMPTING TO MAKE A SUDDEN, GRAUDAL OR NORMAL STOP THE STEERING WHEEL JERKS OUT THE CONSUMER'S HAND, CAUSING LOSS OF VEHICLE CONTROL, RESULTING IN THE VEHICLE PULLING TO RIGHT HAND SIDE DUE TO THE REAR BRAKES THAT ARE NOT RELEASING. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHEN APPLYING THE BRAKES THE VEHICLE VEERS TO THE LEFT OR RIGHT AND ALSO VIBRATES. DEALER CAN'T FIND SOLUTION. *AK
TRANSMISSION SHIFTS INTO 2ND GEAR WHILE DRIVING AT 65 MPH AND OVER CAUSING ENGINE TO RACE EXCESSIVELY.
WHEN PROCEEDING FROM A STOP POSITION OR COMING TO A STOP THE VEHICLE WILL STALL. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
VEHICLE CONTINUES TO VIBRATE AND MAKE NOISE AFTER ENGINE REPLACEMENT.
VEHICLE CAUGHT FIRE. CAUSE OF FIRE WAS DETERMINED BY FORD INSPECTOR TO BE A FAULTY ELECTRICAL CABLE THAT SHORTED OUT DUE HIGH MOISTURE LEVELS AND NO PROTECTION OF CABLE. *AK
RIGHT REAR BRAKE SHOES WERE WORN OUT DOWN TO THE METAL AND IT RUINES SIDE DRUMS. *AK
REAR SUSPENSION AXLES CONNECTED DIRECTLY TO THE FRAME SPRINGS A NOT SUFFICIENT ENOUGH. THEY APPARENTLY EXCEED THEIR LIMIT. *AK
DUE TO THE DESIGN OF THE HUB CAPS, THE HUB CAPS FALL OFF THE VEHICLE, CAUSING DAMAGE TO A MOTORIST VEHICLE, CONSUMER HAS LOST 8 HUB CAPS WITHIN 6000 MILES. *AK
AFTER DRIVING VEHICLE FOR A LONG PERIOD OF TIME OR PULLING A LOAD THE BRAKES BECOME WARM AND THE BRAKING POWER DECREASES. THE VEHICLE ALSO VIRBRATES WHEN APPLYING THE BRAKES. VEHICLE SERVICED 8 OR 9 TIMES FOR BRAKE PROBLEMS. PROBLEM STILL EXISTS. *AK FRONT BRAKE ROTOR WARP DUE TO HEAT WHICH LESSONS THE CONTACT OF THE PADS CAUSING POOR BRAKING AND VIBRATION. *YH
THROTTLE: WHILE DRIVING DOWN FREEWAY APPROXIMATELY 65MPH AND HIT THE BRAKES TO TURN OFF CRUIISE CONTROL BECAUSE APPROACHING A GRADE, HAD FOOT ON BRAKE AND VEHICLE KEPT ACCELERATING AT AVERY HIGH IDLE. VEHICLE HAD TO BE TOWED, CAUSE OF PROBLEM UNKNOWN. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Ford E-350 → · Every E-350 year → · How the figures are calculated →