Page 3 of 3 · complaints 101–134 of 134

1999 Ford Crown Victoria complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Unknown or Other
Filed Jul 9, 2000TX

THIS IS SECOND SUBMISSION ON THIS DANGEROUS COACH. A LARGE 3 FOOT METAL STORAGE COMPARTMENT FELL OFF THE COACH ONTO THE ROAD AFTER ONLY 1 MONTH OF USE. THE COMPARTMENR HAD A VARIETY OF ITEMS IN IT. THANK GOD I WAS TURNING OFF THE HIGHWAY INTO A PARKING LOT WHEN THE SCREWS FAILED AND IT BROKE FROM THE FRAME. I WAS ABLE TO REMOVE IT BEFORE ANYONE WAS KILLED. THE FACTORY PUT IT BACK ON BUT IT WAS NEVER REALLY SAFE. THE SAME COMPARTMENT WAS FALLING OFF A SECOND TIME EARLIER THIS SUMMER WHEN WE DETECTED THE PROBLEM. ANOTHER METAL STORAGE COMPARTMENT IS RELEASING AT THIS TIME. WE DO NOT KNOW WHEN IT WILL FALL OFF, BUT IT IS NOT SAFE! A LARGE STEEL LEVELING JACK WITH SELF-CONTAINED HYDRAULIC TANK FELL OFF THE COACH AFTER ANOTHER WELD BROKE. THIS LARGE METAL OBJECT FELL ONTO THE ROAD AT A TIME I COULD STOP ON THE PAVEMENT TO PICK IT UP AND GET IT AND US OUT OF HARM'S WAY. WELDS BRAKE. MANY OF THE SCREWS WERE NOT INSTALLED DURING MANUFACTURING PROCESS. OTHER REMAINING SCREWS FAIL CAUSING LARGE OBJECTS TO FALL ONTO THE ROAD FROM THE COACH. WE HAVE HAD MORE THAN 100 PROBLEMS REQUIRING SERVICE IN JUST OVER ONE YEAR OF OWNERSHIP. IT HAS BEEN IN THE SHOP FOR 7 MONTHS OF THE FIRST YEAR DUE TO MANUFACTURER DEFECTS! THIS COACH IS NOT SAFE FOR US OR THE PEOPLE TRAVELING BEHIND US. IT SEEMS THAT THE COACH WAS NOT MADE WITH ANY INTEGRITY. THE FIBERGLASS WALLS ARE DELAMINATING FROM THE FRAME. DOORS FALL OFF THE CLOSETS WITH GLASS MIRRORS THAT COULD DISFIGURE ANYONE NEARBY. IT DIES WITHOUT WARNING

Wheels
Filed Jun 20, 2000KY

WE HAVE 35 POLICE UNITS. WE MUST PAY FOR OUT OF WARRANTY VEHICLES. NO SAFETY DEFECT LISTED. *AK

Power Train › Driveline
Filed Jun 20, 2000CA

DRIVELINE OF THE VEHICLE HAS FAILED, UNABLE TO DETERMINE CAUSE OF PROBLEM

Wheels › Hub
Filed May 23, 2000PA

HUB CAPS FELL OFF WHILE DRIVING VEHICLE. HUB CAP FELL OFF THE RIGHT REAR TIRE A COUPLE OF DAYS AGO. NOT SURE WHEN THE HUB CAP ON THE RIGHT FRONT TIRE FELL OFF. THE HUB CAP ON THAT TIRE HAS BEEN REPLACED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 20, 2000MA

WHEN APPLYING BRAKES ON A DAMP ROAD VEHICLE PULLS TO THE LEFT. MANUFACTURER STATES THAT THIS IS A NORMAL CONDITION.VEHICLE WILL BE CHECKED BY DEALERSHIP. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Suspension › Front
Filed Apr 19, 2000MA

NOISE COMING FROM FRONT SUSPENSION WHEN TURNING OR GOING OVER BUMPS HAPPENS AT SLOW SPEEDS IN FORWARD AND REVERSE HAVE TALKED TO OTHER PEOPLE WHO HAVE SAME PROBLEM AND ALSO PEOPLE ONLINE ARE REPORTING SAME SYMTOMS. STEERING WHEEL HAS ALSO BECOME MISALIGNED. *AK

Wheels › Multi Piece
Filed Apr 12, 2000MD

WHEEL COVER HAS FALLEN OFF FROM TWO POLICE VEHICLES WHILE VEHICLE WAS IN USE. MANUFACTURER HAS SENT A SERVICE NOTICE TO DEALERSRS # 13928. *AK

Steering › Steering Wheel/Handle Bar
Filed Apr 6, 2000SC

WHILE SLOWING DOWN FROM 45 MPH TO MAKE A TURN STEERING SHAFT FELL APART AND CAUSED VEHICLE TO LOSE CONTROL. NO COLLISION WAS REPORTED. DEALER NOTIFIED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Apr 3, 2000AL

WHEN THE VEHICLE IS PLACED IN PARK INDICATOR READS PARK, BUT THE VEHICLE WILL JUMP BACK INTO GEAR AND START TO ROLL. DEALER HAS NOT BEEN CONTACTED. *AK

Wheels › Hub
Filed Mar 31, 2000NM

WHILE DRIVING WHEEL COVER: CAPS WILL COME OFF, AND THIS HAPPENS CONSTANTLY. NHTSA HAS AN INVESTIGATION OPENED FOR THIS PROBLEM AT THIS TIME. DEALER HAS BEEN CONTACTED. *AK

Wheels › Hub
Filed Mar 29, 2000NJ

WHEEL COVERS DETACHED FROM WHEELS WHILE DRIVING VEHICLE. *AK

Wheels › Hub
Filed Mar 29, 2000NJ

WHEEL COVERS DETACHED FROM WHEELS WHILE DRIVING VEHICLE. *AK

Wheels › Hub
Filed Mar 29, 2000NJ

WHEEL COVERS DETACHED FROM WHEELS WHILE DRIVING VEHICLE. *AK

Wheels › Hub
Filed Mar 29, 2000OR

I HAVE HAD TWO INCIDENTS WITH HUB CAPS COMING OFF MY CAR FOR NO REASON. *AK

Fuel System, Other › Storage
Filed Mar 27, 2000IA

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (99B03), REPLACEMENTS OF THE INERTIA SWITCH ON SEVERAL OCCASIONS PRIOR TO RECALL REPAIR, NOTICE SENT TO CONSUMER INDICATING THAT THE VEHICLE DID NOT FIT THE RECALL CRITERIA. *MJS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 6, 2000FL

BRAKES WENT BAD, THEY WERE RUBBING METAL TO METAL AND MAKING A WINDING NOISE. ALSO, THERE WAS A LOUD CLUNKING NOISE BECAUSE THE LOWER CONTROL ARM WENT BAD, AND THEY REPLACED IT. WHEN CONSUMER APPLIES BRAKES VEHICLE PULLS TO THE LEFT.*AK

Wheels › Hub
Filed Mar 3, 2000NJ

AFTER HAVING BEEN TAKEN OFF VEHCILE SEVERAL TIMES, WHEEL COVER/HUBCAPS PINS WHICH SECURE HUBCAP TO WHEEL BECOME FRAYED. THIS CAUSES HUPCAPS TO EJECT OFF VEHICLE WHILE TRAVELING. HUBCAPS THEREBY BECOMES A PROJECTILE POSSIBLY CAUSING INJURY. *AK

Wheels › Hub
Filed Mar 3, 2000NJ

WHEEL COVER/HUBCAP COVER PINS BECOME FRAYED AFTER USAGE,CAUSING HUBCAPS TO COME LOSE WHILE DRIVING. THIS CAUSES HUBCAPS TO BECOME PROJECTILES, POSSIBLY CAUSING ACCIDENTS AND INJURY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 26, 2000NY

EXPERIENCING CHRONIC BRAKE FADE / LOW BRAKE PEDAL / VIBRATION COMING OFF FREEWAY/ DEALERSHIP SERVICE CLAIMS TO HAVE CHECKED BRAKE SYSTEM / SAYS THIS IS NORMAL / CONCERNED. *AK

Structure › Body › Bumpers
Filed Feb 18, 2000WI

THE INNER FENDER PROTECTION IS COMPLETELY INADEQUATE, ALLOWING ROAD SALT TO COMPLETELY COVER THE ENTIRE ENGINE AND WIRING. THE SUSPENSION, MASTER CYCLINDER, FUEL INJECTION, AND OTHER PARTS ARE COATED COMPLETELY. THIS COULD CAUSE DETERIORATIONG AND FAILURE OF THE ENGINE POSSIBLY LEADING TO AN ACCIDENT. THIS HAS BEEN REPORTED TO FORD, ACKNOWLEDGING THAT THIS IS HAPPENING, BUT REFUSING TO FIX THE SITUATION. THEY STATED IF SOMETHING HAPPENS MY COMPLIANT IS ON FILE FOR FUTURE REFERENCE. IN THE 5,000 MILES I'VE PUT ON THE CAR I HAVE WASHED THE ENGINE COMPARTMENT DOWN 4 TIMES TO PREVENT CORROSION OR FAILURE. YOUR HELP IN THIS MATTER WOULD BE APPRECIATED AND COULD PREVENT AN ACCIDENT DUE TO A MECHANICAL FAILURE IN THE FUTURE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 22, 2000WA

WHILE DRIVING VEHICLE 35-40MPH IN WET WEATHER & APPLYING BRAKES VEHICLE WOULD PULL TO THE RIGHT. CONTACTED DEALERSHIP & WAS INFORMED BY MECHANIC THE PULLING PROBLEM WAS NOT CORRECTABLE. *AK

Vehicle Speed ControlCrash1 injured
Filed Jan 19, 2000AL

DUE TO A DEFECTIVE ALTERNATOR VEHICLE SURGES FOWARDS OR BACKWARDS. WHEN OCCUPANT WAS IN REVERSE POSITION VEHICLE SUDDENLY SURGED BACKWARD, HITTING ANOTHER PERSON AND CAUSING SERIOUS INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 27, 1999FL

CONSUMER EXPERIENCES VIBRATIONS WHEN APPLYING BRAKES DUE TO DEFECTIVE ROTORS. ROTOR HAVE BEEN MACHINED 3 TIMES BUT THE VIBRATION RETURNS SLOWLY.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Oct 27, 1999AZ

INERTIA SWITCH KEEPS GOING OFF WHILE DRIVING OVER BUMPS , CAUSING ENGINE TO CUT OFF. ALSO,2. FRONT CALIPERS STICK, CAUSING VEHICLE TO STEER TO LEFT OR RIGHT. *AK

Wheels
Filed Oct 6, 1999MA

RIMS SEEM TO VIBRATE AT VARYING SPEEDS BETWEEN 50 AND 70 MPH. RUBBER WAS REPLACED, PROBLEM THE SAME. TIRE DEALER TOLD ME THAT CERTAIN RIMS WERE NOT CUT TOTALLY ROUND, AND THAT NO MATTER HOW MANY TIMES YOU BALANCE THE RUBBER, IT WILL NEVER BE RIGHT

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 26, 1999FL

REPEATED TRIPS TO DEALER IN NEW HAMPSHIRE COULD NOT FIX PROBLEM WHICH IS CAUSING "CHECK ENGINE LIGHT" TO COME ON.

Suspension › Front
Filed Sep 22, 1999NY

WHILE DRIVING ON THE HIGHWAY VEHICLE SEVERELY PULLS TO THE LEFT. DEALER CANNOT IDENTIFY THE CAUSE OF THE PROBLEM. DEALER AND MANUFACTURER CLAIM IT IS OKAY TO DRIVE VEHICLE AS IT IS AND THAT IS ALIGNED PER SPECIFICATIONS. *AK

Seat BeltsCrash2 injured
Filed Sep 15, 1999MO

CONSUMER WAS STRUCK IN THE REAR END WHILE MAKING A TURN AND WAS PUSHED 55 FEET FORWARD, CAUSING VEHICLE TO BE PUSHED INTO A DITCH. SEAT BELT DID NOT HOLD THE CONSUMER, WHO WAS PROPELLED INTO THE DASH AND STRUCK HIS SHOULDER, CAUSING INJURY. DEALER HAS BEEN CONTACTED. *ML

Suspension › Rear
Filed Apr 22, 1999FL

THERE IS A VIBRATION IN THE VEHICLE DUE TO THE REAR LOWER CONTROL ARM NOT FITTING VEHICLE AND NOT BEING ADJUSTABLE. HAS SEEN DEALER OVER 5 TIMES. DEALER HAS NO SOLUTION. *AK

Power Train › Axle Assembly
Filed Apr 15, 1999PA

VEHICLE IS A POLICE PACKAGE CROWN VICTORIA USED FOR PARAMEDIC SERVICE. WE BEGAN TO NOTICE THE VEHICLE SWAY SUBTLY WITH BRAKING, ACCELERATION, AND ROAD IMPERFECTIONS IN JAN 1999. IN MARCH, THE REAR AXLE BEGAN TO MAKE A LOUD BANGING NOISE UPON MODERATE ACCELERATION FROM A STOP. IT WAS TAKEN TO CHAPMAN LINCOLN-MERCURY, BALTIMORE PIKE, SPRINGFIELD, PA 19064 (610-544-0100), WHERE THE DIAGNOSIS OF A LOOSE/MISSING PASSENGER SIDE REAR TRAILING ARM WAS MADE. APPARENTLY, A BOLT HAD WORKED LOOSE, AND THAT SIDE OF THE AXLE WAS BASICALLY HELD IN PLACE BY THE SHOCK ABSORBER AND LEAF SPRING. OBVIOUSLY, THIS WOULD ADVERSELY AFFECT THE HIGH SPEED HANDLING OF THE VEHICLE, OR EVEN CAUSE THE AXLE TO BREAK COMPLETELY FREE, WITH POTENTIALLY FATAL IMPLICATIONS. I WOULD APPRECIATE BEING INFORMED OF THE OUTCOME OF THIS, PREFERABLY VIA E-MAIL. THANKS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 18, 1999IN

WHEN BRAKES ARE APPLIED THE CAR PULLS HARD TO THE RIGHT OR LEFT. DEALER REPLACED FRONT PADS. DANGEROUS PULLING CONTINUES, BUT THE BRAKES SQUEAL.

Engine and Engine Cooling › Engine › GasolineFire
Filed Mar 12, 1999IA

WHILE PARKED FOR TWO DAYS THE ENGINE COMPARTMENT CAUGHT ON FIRE. FIRE MARSHALL DETERMINED IT WAS A DEFECT IN THE ENGINE COMPARTMENT. MANUFACTURER CONTACTED. PLEASE PROVDIE FURTHER INFORMATION. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Feb 5, 1999WV

INTERTIA FUEL CUT-OFF ACTIVATED AFTER RUMBLE STRIPS AND A POTHOLE WHILE ON INTERSTATE EXIT RAMP. DEALER REPLACED FRONT DISK PADS THAT WERE "MISMATCHED" AND OCCASIONALLY CAUSED LOSS OF CONTROL DURING MODERATELY HARD BRAKING. STEERING WHEEL MAKES CREAKING NOISE THAT COULD/POSSIBLY BE A SIGN THAT AIR BAG CIRCUIT MAY NOT FUNCTION RELIABLY IF NEEDED. *AK

Seat Belts › Front
Filed Feb 2, 1999IL

POLICE PACKAGE VEHICLE; DRIVER'S/PASSENGER'S LAP SEATBELT IS NOT LONG ENOUGH TO ACCOMODATE A POLICE OFFICER WHO IS FULLY EQUIPPED. IT BECOMES DIFFICULT TO BUCKLE AND UNBUCKLE THE SEATBELT, ESPECIALLY WHEN THERE IS AN EMERGENCY SITUATION. *AK.ET.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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