Page 2 of 3 · complaints 51–100 of 134

1999 Ford Crown Victoria complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Nov 18, 2003NY

CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC NOTICED THAT INTAKE MANIFOLD CRACKED, ALLOWING FLUID TO LEAK ONTO THE ENGINE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 21, 200352,000 milesPA

I AM CONCERNED ABOUT FUEL TANK FIRES STARTED BY REAR END COLLISIONS. ALL RESEARCH I HAVE DONE STATES THAT FORD IS RECALLING POLICE CARS ONLY. AS A CONSUMER I THINK FORD OWES IT TO THE PUBLIC TO RECALL ALL FORD CROWN VICTORIA'S. MY FAMILY IS MORE IMPORTANT THEN THEIR BOTTOM LINE. MY WIFE AND I DO NOT FEEL SAFE DRIVING OUR CHILDREN AROUND IN THIS CAR. FORD NEEDS TO ACKNOWLEDGE THEY ARE PUTTING OUT AN UNSAFE PRODUCT. *LA

Suspension › Front › Control Arm › Upper Arm
Filed Sep 24, 200324,108 milesNJ

I OWN A 1999 FORD CROWN VICTORIA SEDAN. I RECENTLY DISCOVERED, THAT ONE OF THE BOLTS CONNECTING THE UPPER CONTROL ARM TO THE FRAME, WAS MISSING THE NUT TO SECURE IT AND IT HAD BACKED ITSELF OUT OF THE MOUNTING BUSHING. THE BOLT HAD BACKED OUT ABOUT 2.5 INCHES WHEN I DISCOVERED IT. THIS LEFT ONLY ONE BOLT HOLDING THE UPPER CONTROL ARM TO THE CAR'S FRAME. THE CAR HAS ONLY 24,000 MILES ON IT AND WAS RECENTLY PURCHASED USED,AT A LOCAL DEALER. THE CAR IS IN EXCELLENT CONDITION, EXCEPT FOR THE BOLT PROBLEM. I SUSPECT THAT THE BOLT CAME LOOSE ON ITS OWN BECAUSE I NOTICED THAT THE FACTORY APPLIED BLUE THREAD LOCK TO THE OTHER UPPER ARM BOLTS, BUT I FOUND NO TRACE OF THE COMPOUND ON THE BOLT THAT BACKED OUT OF THE BUSHING. THE BOLT CAUSED DAMAGE TO THE MOUNTING HOLE OF THE FRAME MOUNT AS WELL AS DAMAGING ITSELF. THE BOLT IS SLIGHTLY BENT AND SEVERAL THREADS ARE WORN OFF.THE RUBBING ACTION OF THE BOLT ELONGATED THE MOUNTING HOLE TOO. THIS MOUNT IS WELDED TO THE FRAME AT THE FACTORY AND I FEAR THAT I WILL BE STUCK WITH A MOUNT THAT IS WORN, EVEN THOUGH I AM GOING TO REPLACE THE WORN BOLT AND MISSING NUT WITH A FORD FACTORY REPLACEMENT PART.I AM COMPLAINING BECAUSE I AM CONCERNED THAT THIS PROBLEM COULD OCCUR TO OTHER VEHICLES.I DID NOT NOTICE ANY PROBLEMS PRIOR TO DISCOVERING THE BOLT FALLING OUT. IF THIS BOLT LET LOOSE WHILE I WAS DRIVING AT HIGHWAY SPEEDS, I DON'T KNOW IF I WOULD BE WRITING THIS TO YOU. I WAS A CERTIFIED MECHANIC FOR SEVERAL YEARS AND I WORKED ON FORD VEHICLES AT TWO

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 11, 2003CA

CONSUMER HAS BEEN THE UNLUCKY OWNER OF A FORD CROWN VICTORIA. SHE DOES NOT FEEL SECURE IN THE VEHICLE UNTIL FORD MAKES A RECALL TO GET THEM FIXED.*AK. THE CONSUMER WAS CONCERNED ABOUT A POSSIBLE GAS TANK EXPLOSION IN AN EVENT OF A REAR END COLLISION. *TS *JB

Air BagsCrash1 injured
Filed Jun 12, 2003NY

WHILE DRIVING ALONG ON THE FREEWAY CONSUMER'S VEHICLE WAS HIT HEAD ON AT THE REAR WHEEL. UPON IMPACT, BOTH PASSENGER'S SIDE AND DRIVER'S SIDE AIR BAGS DEPLOYED. CONSUMER READ IN MANUAL THAT THIS SHOULD NOT HAVE HAPPENED. CONSUMER HAS SUSTAINED BODY INJURIES WHICH CAUSED HIM TO BE ALL BLACK AND BLUE ALL OVER. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed May 16, 200374,694 milesTX

FUEL LINE CONNECTION TO FUEL FILTER UNDER CAR FAILED CAUSING A HIGH SPEED FUEL LEAK CREATING A POSSIBLE CATASTROPHIC FIRE CONDITION. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed May 5, 200322,003 milesFL

ON APRIL 15, 2003 I TOOK MY 1999 FORD CROWN VICTORIA (VIN [XXX]) TO THE BILL CURRIE FORD DEALERSHIP IN TAMPA, FLORIDA, FOR SERVICING. THE REAR BRAKE PADS WERE WORN OUT (2 MM REMAINING) WHILE THE FRONT BRAKE PAD WEAR WAS NORMAL (8 MM REMAINING). THE ENTIRE BRAKING SYSTEM WAS CHECKED AND NO MALFUNCTION WAS DETECTED. I NOTIFIED FORD MOTOR COMPANY AND RECEIVED NO VIABLE EXPLANATION FOR THE EXCESSIVE WEAR ON THE REAR BRAKES. I NOTIFIED THE DEALERSHIP VIA EMAIL AS REQUESTED BY FORD MOTOR COMPANY AND RECEIVED ONLY AN AUTOMATED REPLY. FORD MOTOR COMPANY INDICATED THAT MY REPORT TO THEM WOULD BE FORWARDED TO THEIR ENGINEERING DIVISION (I BELIEVE) BUT I HAVE RECEIVED NO FURTHER RESPONSE. I AM VERY MUCH CONCERNED THAT THE VEHICLE HAS AN AS YET UNDETECTED BRAKING SYSTEM PROBLEM SINCE IT WOULD BE NORMAL FOR THE FRONT BRAKE PADS TO WERE OUT FIRST. IF THERE IS A PROBLEM WITH THE BRAKING SYSTEM AND THAT PROBLEM ESCALATES, THEN ALL THE OCCUPANTS OF THE VEHICLE COULD BE IN JEOPARDY. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 3, 2003NY

THE CONSUMER WAS CONCERNED ABOUT THE FUEL TANK ASSEMBLY AND THE RESULT OF REAR ACCIDENTS WHICH CAUSED FIRE/EXPLOSION UPON IMPACT. MR SCC *JB

Unknown or Other
Filed Mar 6, 2003NY

CROWN VICTORIA VEHICLES MANIFESTED SERIOUS MANUFACTURING DEFECTS. *AK *JB

Engine and Engine Cooling
Filed Feb 16, 200352,000 milesNY

ENGINE ON MY CAR JUST STOPPED WORKING AND WHEN TOWED TO FACILITY THE MECHANIC INFORMED ME THE ENGINE WAS GONE. WARRANTY PEOPLE CAME TO LOOK AT THE VEHICLE AND STATED I USED BAD GASBECAUSE CARBON HAD BUILT UP ON THE RINGS AND WOULD NOT HONOR WARRANTY. ALL FLUIDS WERE CLEAR AND CAR HAS BEEN PROPERLY MAINTAINED.

Equipment
Filed Dec 2, 200238,600 milesWI

CONSUMER EXPERIENCED PROBLEMS WITH THE FLOOR MAT ON THE DRIVER'S SIDE. TS. THE FLOOR MAT MOVED AROUND AND BECAME STUCK TO THE HOOKS WHICH WERE EMBEDDED IN THE FLOOR AND WERE FLAT FROM NORMAL WEAR. CONSUMER WAS UNABLE TO HOOK THE FLOOR MAT ON THE APPARATUS, THEREFORE THE FLOOR MAT SLID UNDER THE ACCELERATOR. SCC. *JB

Fuel System, Other › Storage
Filed Oct 9, 2002FL

CONSUMER STATES THAT THERE IS A RECALL OUT FOR THE GAS TANK LEAKEGE BUT ONLY FOR POLICE'S CARS AND HE THINKS IS NOT RIGHT. DEALER WAS CONTACTED. MR

Equipment › Appliance › Air Conditioner
Filed Aug 7, 2002CA

AIR CONDITIONING (A/C) EMITS AN ODOR AND CAUSES MOLD BUILD UP. DEALER REPLACED HEATER CORE AND A/C EVAPORATOR, BUT PROBLEM WAS CORRECTED ONLY TEMPORARILY. CONSUMER IS ALLERGIC TO MOLD.*AK

Suspension › Front › Control Arm
Filed Jul 29, 2002MA

WHILE PULLING INTO DRIVEWAY WHEEL FELL OFF . DEALER NOTIFIED , BALL JOINT WAS NO GOOD.*AK

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Jul 23, 2002CA

WHILE DRIVING 55 MPH AT NIGHT, HEADLIGHTS WENT OUT FOR ABOUT 30 SECONDS. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK CONSUMER STATES WHILE CHANGING HEAD LIGHTS FROM REGULAR TO BRIGHT BEAMS, ON SEVERAL OCCASIONS, THE LIGHTING INSIDE AND OUTSIDE GOES OUT FOR AT LEAST 15-30 SECONDS, DEALER CAN NOT DUPLICATE. *SLC

Power Train › Automatic Transmission
Filed Jun 7, 2002NJ

BETWEEN 29-49MPH TRANSMISSION WILL BUCKLE AND OR SHUTTER WITH NO WARNING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

Steering › Linkages › Tie Rod Assembly
Filed May 3, 2002NJ

VEHICLE MAKES A SQUEAKY NOISE WHEN TURNING CORNERS. PARTS HAVE BEEN REPLACED MORE THAN USUAL. DEALER WAS NOTIFIED. *AKVEHICLE HAS HAD RIGHT AND LEFT UPPER BALL JOINTS AND CONTROL ARMS REPLACED. THE RIGHT FRONT INNER TIE ROD WAS REPLACED. THE LEFT OUTER TIE ROD HAS BEEN REPLACED. *JG

Electrical System
Filed Feb 14, 2002VA

I HAD PROBLEMS WITH THE "BATTERY" LIGHT. IT WOULD COME ON AND STAY ON. THE CAR WAS RETRUNED TO THE DEALER SEVERAL TIMES. THE LAST TIME THE DEALER TOLD ME THAT THEY KNEW WHAT THE PROBLEM WAS AND WOULD ORDER A PART AND THAT THE CAR WAS "SAFE" TO DRIVE IN THE MEANTIME. NOT SO. THE CAR HAD LOSS OF ELECTRICAL POWER AND ENGINE SHUTDOWN. ENGINE SHUTDOWN, LOSS OF POWER STEERING, LOSS OF HYDRAULIC BRAKE AND LOSS OF VEHICLE CONTROL. THE CAR WAS TOWN INTO THE DEALER THAT NIGHT. THEY DENY KNOWING THERE WOULD BE ANY "PROBLEM." SEE YOUR NHTSA RECALL NO. 94V056/FORD RECALL NO. 94S83. DIFFERENT YEAR AND REGION. SIMILAR "PROBLEM."

Service Brakes, Hydraulic › Foundation Components
Filed Feb 11, 2002MD

CONSUMER WAS TRAVELING ABOUT 65MPH ON THE HIGHWAY. WHILE DRIVING NOTICED A SMELL COMING FROM UNDERNEATH THE DASHBOARD. ALSO, BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Electrical System › 12v/24v/48v Battery
Filed Feb 6, 2002VA

BATTERY LIGHT COMES ON INTERMITTENTLY AND STAYS ON FOR A LONG PERIOD OF TIME, WHICH LEADS TO A SHUTDOWN WHILE DRIVING, VEHICLE BEEN TO THE DEALER ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING.*AK

Electrical System › Horn
Filed Jan 14, 2002FL

HORN FAILED TO SOUND AFTER PRESSURE WAS APPLIED TO THE STEERING WHEEL. DEALER HAS BEEN CONTACTED.*AK DEALER STATES THERE IS NOTHING WRONG. *JB

Fuel System, Gasoline
Filed Jan 3, 2002FL

CONSUMER STATED THAT THE VEHICLE WAS RATED AT 28 MPG BUT IT NEVER GOT BETTER THAN 21 MPG WHILE DRIVING WITH CRUISE CONTROL ON DURING A TRIP. *YD

Structure › Body › Bumpers
Filed Nov 5, 2001NJ

REAR BUMPER HAS A LARGE VERTICAL CRACK IN IT WHERE EXHAUST PIPE COMES FROM UNDERNEATH THE VEHICLE. CONSUMER FEELS THAT HEAT FROM EXHAUST PIPE HAS CAUSED THIS CRACK, AND CHANGED STABILITY OF THE BUMPER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AIK

Fuel System, Gasoline › Carburetor System
Filed Oct 6, 2001NY

HAD TO POST ON THIS BLUE OVAL NEWS WEB SITE SIMPLY BECAUSE OF THE AMOUNT OF EDUCATED CONSUMERS WHO UTILIZE BLUE OVAL NEWS RESEARCHING PRIOR TO THEIR VEHICLE PURCHASES. BESIDES THE KNOWN ISSUE OF THE DREADED PLASTIC RESIN INTAKE MANIFOLDS CRACKING ON THE 4.6L SOHC ENGINE ON THE FORD CROWN VICTORIA THERE IS A MORE CATASTROPHIC QUALITY ISSUE WITH THE CROWN VICTORIA AND THAT IS THE TORQUE CONVERTER SHUDDER ON THE CROWN VICTORIA 4R70W TRANSMISSION. STARTING WITH THE '92 MODEL YEAR AND IT'S AODE AND NOW THE 4R70W WHICH REPLACED THE AODE STARTING IN '98 FORD HAS KNOWN OF QUALITY ISSUES OF THEIR TRANSMISSIONS WHICH MANIFESTS ITSELF AS A HORRIBLE SHUDDER OR VIBRATION AS THE TRANSMISSION SHIFTS FROM 3RD GEAR GOING INTO 4TH GEAR (USUALLY TRANSITIONING FROM 40 TO 50 MPH!). I PURCHASED MY '99 CROWN VIC AND IT HAS PROVIDED ME RELIABLE TRANSPORTATION UNTIL JUST RECENTLY. I PICKED UP THIS HORRIBLE SHUDDER JUST 6 WEEKS PRIOR TO MY 3YR/36K FORD WARRANTY RUNNING OUT. WHEN THIS PROBLEM FIRST OCCURRED WITH HAVING JUST 22K ON THE ODOMETER AND 6 WEEKS LEFT ON THE WARRANTY I QUICKLY BROUGHT THE CAR IN FOR WARANTY WORK. UNIVERSAL FORD IN LONG ISLAND CITY, NY VALIDATED THAT INDEED THERE WAS A SHUDDER AND REPLACED THE TRANSMISSION WITH A REBUILT TRANSMISSION. I DROVE THE "REPAIRED" VEHICLE FROM NYC TO LEESBURG, VIRGINIA BUT ON THE RETURN TRIP THE SHUDDER CAME BACK WORSE THAN EVER. I MANAGED TO LIMP THE CAR BACK HOME AND THE VEHICLE HAS BEEN AT UNIVERSAL FORD SINCE. FOR THOSE OF YOU CONSIDERING A CROWN

Tires › Tread/Belt
Filed Sep 20, 2001FL

THE CAR WAS PARKED WHEN I NOTICED THE MISSING PIECES OF TREAD. UPON CLOSER EXAMINATION OF THE TIRE, I NOTICED THAT THE SOME OF THE TREAD WAS SEPARATED FROM THE TIRE. ALSO SOME OF THE STEEL BELTS WAS SHOWING. I DROVED TO THE NEAREST GOODYEAR DEALER AND THEY INDICATED THAT THERE WAS 25% TREAD LEFT AND THE AMOUNT TO REPLACE THE TIRE WAS OVER $112.00. I WENT TO ANOTHER STORE AND PURCHASED ANOTHER BRAND OF TIRE WHICH WAS LESS EXPENSIVE THAN THE AMOUNT QUOTED BY THE GOODYEAR DEALER. I CONTACTED THE GOORYEAR CUSTOMER SERVICE AND THEY ALSO SAID THAT IT WAS AN EXPENSIVE TIRE AND THAT THEIR POLICY WAS TO PRORATE THE TIRE. I AM GLAD THAT I NOTICED THIS BEFORE GOING ON A LONG DISTANCE TRIP THIS WEEKEND. I HAVE 2 CONCERNS - 1..I NEED TO REPORT THE TIRE DEFECT TO SOMEBODY. 2. I THINK THAT SIMILIAR TO THE FIRESTONE SITUATION, GOODYEAR SHOULD AT LEAST PAY FOR PART OF THE TIRE REPLACEMENT, NOT JUST PRORATED BASED ON AN ARTIFICIALLY HIGH LIST PRICE. RECALL . *AK (DOT NUMBER: POXO BMER TIRESIZE: P225/60R16)

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jul 16, 2001IA

VEHICLE STALLS AT ANY SPEED AND ANY TIME. VEHICLE TAKEN TO DEALER 3 TIMES. DEALER SAID INERTIA SWITCH WAS DEFECTIVE ,AND NEEDS TO BE REPLACED.*AK

Exterior Lighting › Headlights
Filed Jul 2, 2001TN

INTERMITTENTLY HEADLIGHTS BECOME INOPERABLE, OBSTRUCTING VIEW OF THE DRIVER. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAS REPLACED VARIOUS PARTS, HOWEVER THE PROBLEM STILL EXISTS. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Parking Brake › Conventional › Mechanical › Linkage and Cable
Filed May 11, 2001WA

WE HAVE OVER 70 1998 TO 2001 FORD CROWN VICTORIA POLICE CARS AND ON EVERY ONE OF THEM THE FORWARD MOST PARKING BRAKE CABLE IS BEING SEVERED WHERE IT GOES THROUGH A HOLE ON ITS WAY UP TO THE PARKING BRAKE PEDAL ASSEMBLY. *AK

Fuel System, GasolineFire1 killed
Filed Apr 17, 2001AK

THE ARIZONA DEPT PUBLIC SAFETY & PHOENIX POLICE DEPT ARE REPORTING HIGH OCCURENCES OF FIRES ASSOCIATED WITH REAR-END COLLISION OF THE CROWN VICTORIA VEHICLES, AN OFFICER WAS KILLED WHEN HIS VEHICLE WAS STRUCK FROM BEHIND AND BURST INTO FLAMES, THE OFFICERS VEHICLE WAS STOPPED FOR A TRAFFIC STOP AND THE OTHER VEHICLE WAS TRAVELING IN EXCESS OF 81 MPH AT IMPACT, AUTHORITIES SUSPECT FUEL SYSTEM RELATED (NO VIN GIVEN)*JB

Steering
Filed Apr 3, 2001SC

VEHICLE WILL SHIFT TO LEFT OR RIGHT EVEN WHEN HOLDING STEERING WHEEL STRAIGHT. DEALER CLAIMS THERE IS NO DEFECT ,CAUSE IS UNKNOWN.*AK *SLC

Exterior Lighting › Headlights › Switch
Filed Feb 26, 2001LA

ON TWO OCCASIONS WHEN TURNING ON INTERIOR LIGHT, WHILE IN MOTION, TURNED OFF HEADLIGHTS INSTEAD. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Feb 16, 2001RI

WHILE DRIVING LOST ALL ENGINE POWER, BUT ENGINE NEVER STALLED. WHEN STEPPING ON GAS PEDAL NOTHING HAPPENED. IT HAPPENED BEFORE ON A INCLINE HILL, AND COULD NOT HOLD VEHICLE FROM ROLLING BACK. THEN, TOOK VEHICLE TO DEALER, AND THEY DID NOT FIND ANYTHING. CONSUMER BELIEVED PROBLEM WAS TRACTION CONTROL. *AK

Engine and Engine Cooling › Cooling System
Filed Jan 11, 2001KY

THE THERMOSTAT HOUSING IS LEAKING CAUSING A BAD ODOR INSIDE THE VEHICLE RESULTING IN THE DRIVER BECOMING NAUSEOUS DEPENDING ON THE SEVERITY OF THE LEAK. NLM

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Dec 20, 2000FL

CONTINOUS SQUEALING AND GRINDING BRAKES 4 ATTEMPTS TO CORRECT, NO RELIEF. *AK

Tires
Filed Nov 18, 2000SD

I WOULD LIKE TO KNOW IF MY CAR HAS BEEN IN AN ACCIDENT. IT DRIVES ALL OVER THE ROAD. AND ALSO MY TIRE RIPPED TO SHREDS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 16, 2000MD

FRONT ROTORS HAD TO BE REPLACED DUE TO WARPING. UNABLE TO HAVE THEM TURNED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 13, 2000FL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Electrical System › Ignition
Filed Nov 13, 2000FL

WHILE DRIVING, THE ENGINE SUDDENLY AND WITHOUT WARNING SHUT OFF. THIS MEANT I HAD NO POWER, NO POWER STEERING, AND NO CONTROL.THE ENGINE STARTED AGAIN WHEN I USED THE STARTER. CAR ACTED NORMALLY UNTIL THE NEXT DAY THE SAME THING OCCURRED.THIS IS A VERY SERIOUS SAFETY PROBLEM. IF IT HAPPENED IN HEAVY TRAFFIC OR THE INTERSTATE A VERY SERIOUS ACCIDENT COULD OCCUR. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM AND SO REFUSES TO TAKE ANY ACTION. FORD WILL NOT AUTHORIZE ANY CORRECTIVE ACTION EITHER. I FEEL THE CARE IS UNSAFE TO DRIVE UNTIL SOME COREECTIVE ACTION IS TAKEN. *AK

Exterior Lighting › Headlights
Filed Oct 25, 2000NY

HEADLIGHTS ARE NOT BRIGHT, DO NOT PROJECT BEAM OF 365 FEET IN FRONT OF CAR, LIGHT DOES NOT LIGHT UP. DRIVER'S LICENSE PLATE IN FRONT, EVEN WITH HIGH BEAMS, A PADESTRIAN WAS CROSSING AND LIGHTS COULDN'T EVEN SEE HIM, AND CONSUMER ALMOST HIT PADESTRIAN. HIGH BEAMS GIVE OFF THE LIGHT THAT REGULAR BEAMS SHOULD. TOOK VEHICLE TO DEALER 3 TIMES FOR THE SAME PROBLEM, THEY SAID THEY ADJUSTED THEM ALL 3 THREE TIMES TO FORD'S JUSTIFACATION. DEALER TOLD CONSUMER THAT BEAM WASNOT HIGH ENOUGH. CONSUMER THOUGHT IT WAS A MANUFACTURER'S DEFECT, AND A HIGH RISK AT NIGHT. *AK

Visibility › Windshield
Filed Oct 3, 2000NH

I WOULD LIKE TO REPORT A STRESS PROBLEM WITH THE WINDSHIELD ON MY CAR. WHILE IN FLORIDA I HAD A LARGE LINE START RUNNING DOWN THE MIDDLE OF THE WINDSHIELD TO THE MIDDLE AND THEN ACCROSS TOWARDS THE DRIVERS SIDE. THERE WAS NO CRACK OR CHIP ANYWHERE IN THE WINDSHIELD. IT CREATED A VISION PROBLEM AS IT KEPT FLICKERING LIGHT. THIS CONDITION WAS WORSE AT NIGHT. THE FORD DEALER IN KISSIMMEE TOLD ME HE HAD A LOT OF THIS PROBLEM AND IT WAS STRESS. HE COULD NOT REPLACE IT AS FORD WOULD GIVE HIM A HARD TIME. I HAD TO DRIVE HOME WITH THIS. THE DRIVING AT NIGHT WAS WORSE AS THE FLICKERING BECAME A SERIES OF BLUE AND WHITE. THE CAR WAS TAKEN TO A GLASS COMPANY AND THEY COULD NOT FIND A CRACK ANYWHERE. THEY SAID IT WAS A STRESS PROBLEM. WE TOOK IT TO NASSAR FORD IN LAWRENCE, MASS AND THEY CALLED FORD AND THEY REPLACED THE WINDSHEILD. FORD SHOULD BE MADE TO FIX THESE WINDSHIELDS AT ANY DEALER FOR THERE CUSTOMERS AS IT IS A SERIOUS SAFETY RISK TO A DRIVER. *AK

Suspension › Rear
Filed Sep 26, 2000CT

THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

Suspension › Rear
Filed Sep 26, 2000CT

THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

Suspension › Rear
Filed Sep 26, 2000CT

THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Sep 14, 2000CA

CONSUMERS RECEIVED NHTSA RECALL 000200000/ MANUFACTURER'S RECALL 00S13/ JACKING INSTRUCTIONS. CONSUMER SAID RECALL SEEMED TO BE INCOMPLETE BECAUSE IT DID GIVE WHAT TYPE OF BLOCK TO USE TO CHANGE THE TIRES. DEALER OR MANUFACTURER DO SEEM TO BE INTERESTED IN THE MATTER. IT DID STATE THAT IF NOT PROPERLY DONE VEHICLE COULD FALL DOWN ON THE PERSON. *AK

Suspension
Filed Aug 26, 2000NY

SUSPENSION PROBLEM(?)--CAR KEEPS DRIFTING TO RIGHT.FORD CLAIMS THIS IS NORMAL(MARJORIE HICKS--REGIONAL OFFICE, MAHWAH,NJ) AS DOES PARK INN FORD SERVICE MANAGER. TWO OTHER FORD DEALERSHIPS, BEST FORD & UNIVERSAL FORD, ROAD TESTED VEHICLE AND ADMITTED PROBLEM EXISTS / OUT OF SPECS.CAR ALSO SEEMS TO "FISHTAIL" ON SECONDARY TWO-LANE ROADS. GENERALLY POOR HANDLING.KINDLY ADVISE, THANK YOU.

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 21, 2000CA

WHILE DRIVING VEHICLE JUST TOTALLY STOPPED AND DIED, CONSUMER FELT THIS WAS UNSAFE IF IT HAPPENED IN TRAFFIC, SOMEONE COULD BE KILLED.*AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Aug 15, 2000MD

THE FUEL CUT OFF SWITCH ACTIVATED AS CONSUMER WAS ENTERING A MAJOR HIGHWAY CAUSING THE VEHICLE TO STALL. NLM

Seats
Filed Aug 10, 2000FL

DRIVER'S SEAT ALIGNMENT ISN'T LINED UP PROPERLY WITH THE STEERING WHEEL/ GAS PEDAL AND BRAKE PEDAL. SEAT IS GOING TO THE RIGHT. *AK

Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jul 27, 2000MD

VEHICLE EXPERIENCED A LOSS OF POWER WHILE ON THE HIGHWAY, WAS ABLE TO PULL OFF ONTO THE SHOUDER SAFELY, AND HAD VEHICLE TOWED TO THE DEALER. DEALER INFORMED CONSUMER THAT THE EMERGENCY FUEL CUT OFF VALVE WAS ACTIVATED. CONSUMER WAS CONCERNED HOW DID IT GET ACTIVATED IF NO ONE WAS IN THE TRUNK. *AK THE RIGHT REAR SEAT BELT FAILED. *YH

Unknown or Other
Filed Jul 9, 2000TX

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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