WINDSHIELD CRACKED. YH
1997 Ford Crown Victoria complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
HEATER CONTROL DOOR UNDER THE DASH FAILED. YH
THE DRIVER SEAT SLIDE TRACK FAILED. *YC
THE WATER TOWNSHIP POLICE DEPARTMENT HAS 30 ADDITIONAL COMPLAINTS ON THE SAME TYPE OF VEHICLE, AND WILL SEND ADDITIONAL DOCUMENTS REGARDING OTHER COMPLAINTS. *AK.
VEHICLE IS IN PARK POSITION WITH ENGINE ON. VEHICLE CAME OUT OF GEAR INTO REVERSE, CAUSING DAMAGE TO VEHICLE.
SUSPENSION VIBRATES WHEN HITTING BUMPS OR RUTS ON THE FREEWAY CAUSING THE STEERING TO "SHIMMY" FORCING THE VEHICLE TO MOVE FROM LEFT TO RIGHT UNCONTROLABLY.
INTAKE MANIFOLD FAILED PRIOR TO RECALL.
WHEN APPLYING THE BRAKES THERE IS NOISE. THE CALIPERS WERE NOT TIGHTENED WHICH MAY CAUSE MORE WEAR AND TEAR ON THE BRAKING SYSTEM. PLEASE PROVIDE DETAILS. *AK
WHEN TRAVELING ON THE HIGHWAY ABOUT 50MPH THE INTAKE MANIFOLD DEVELOPED A CRACK, CAUSING THE ANTI-FREEZE TO LEAK ONTO THE ENGINE COMPARTMENT, RESULTING IN AN OVERHEATING CONDITIONS. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
SEDONA POLICE DEPARTMENT HAVING PROBLEMS WITH THE LOWER PASSENGER SIDE CONTROL ARM CAME OFF THE VEHICLE WHEN TRAVLING AT 10 MPH, PUNCTURING THE FRONT TIRE, RESULTING IN THE TIRE BLOWING OFF THE VEHICLE. CONSUMER HAS CONTACTED THE DEALER, DEALER REPLACED PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
THE SPRING ON THE RIGHT HAND SIDE OF THE VEHICLE KEEPS POPPING OUT OF THE HOLDING MECHANISM AND IS HITTING THE FRAME OF THE VEHICLE, CAUSING AN EXCESSIVE GRINDING NOISE. TOOK VEHICLE TO THE DEALER AND HAS REPAIRED. THE VEHICLE HAS BEEN REPAIRED TWICE FOR THIS PROBLEM. *AK
ENGINE FIRE.
WHEN DRIVING THE VEHICLE VEERS TO THE LEFT, AND WHEN TURNING CORNERS THE CAR FISHTAILS. DEALER SAYS THAT IS HOW THE VEHICLE IS SUPPOSE TO BE. *AK
BALL JOINT FAILURE.
I AM A MECHANIC FOR THE CITY AND WANT TO REPORT THIS TO YOU AS ALL OF OUR CARS HAVE THE LINE RUBBING THE FRAME AT THE REAR AND ONE HAS RUBBED THROUGH. FORD HAS A RECALL FOR THE BRAKE LINE THAT RUBS AT THE CROSSMEMBER IN THE FRONT. FORD FACTORY REP. WAS CONTACTED AND STATED HE HAS HAD OTHER COMPLAINTS BUT, THE RECALL ONLY COVERS THE FRONT. AS A MECHANIC FOR THE POLICE DEPT. WE SEE ALOT OF PROBLEMS BEFORE THE PUBLIC AND FEEL THAT THIS IS A REAL DANGER AS THE LINE WILL FAIL WITHOUT WARNING. THANK YOU.
POLICE DEPARTMENT- EAST HAMPTON TOWN POLICE: WHEN TRAVELING THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. CAUSE OF THE FIRE IS UNDETERMINED. VEHICLE IS AWAITING SERVICE AT A FORD DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
THE BRAKE LINE ON THE LEFT SIDE, MIDWAY OF THE VEHICLE, RUBS AGAINST THE FRAME, CAUSING A HOLE AND THE BRAKE FLUID TO LEAK, WHICH COULD CAUSE AN ACCIDENT. *AK
POWER ASSIST ON THE BRAKE SYSTEM FAILED WHILE MAKING A "U" TURN AND BRAKING AT 20MPH. THE PEDAL ALMOST WENT TO THE FLOOR WITHOUT SLOWING THE VEHICLE. THE VEHICLE STRUCK A CURB AND TRAVERSED THE SIDE WALK.
COMPLETE BRAKE FAILURE ON TWO CROWN VICTORIA VEHICLES.
BRAKE LINES MOUNTE UNDER LEFT FRONT REAR RUBBED THROUGH, CAUSING LEAKAGE OF BRAKE FLUID/BRAKE FAILURE.
INTERMITTENTLY, WHILE DRIVING THE VEHICLE BETWEEN 30-40 MPH, THE VEHICLE BEGINS TO ACCELERATE TO A HIGH SPEED. THE ACCELERATOR PEDAL ACTUALLY LEAVES THE DRIVER'S FOOT ON IT'S OWN. THE CONDITION STOPS WHEN THE DRIVER APPLIES THE BRAKE. THE DEALER IS NOT AWARE OF THIS CONDITION. *AK
VEHICLE CAUGHT ON FIRE DUE TO A FAULTY FUEL LINE. NO PRIOR WARNING. *AK
STEEL BRAKE FLUID LINE RUBBED FLOOR, CAUSING STEEL LINE TO WEAR THROUGH AND LEAK.
REAR BRAKE LINES RUB ON BODY ON DRIVER'S SIDE ABOVE TRANSMISSION CROSS MEMBER DUE TO DESIGN LOCATION.
BRAKE LINE LOCATED NEAR TRANSMISSION HAS SHEARED THROUGH, CAUSING TOTAL LOSS OF BRAKES, MASSIVE FAILURE. BRAKES WENT TO FLOOR. DRIVER HAD TO PUMP BRAKES ,WAS ABLE TO COME TO A STOP. THIS DEFECT CAN RESULT IN AN ACCIDENT. *AK
THE BRAKE LINE IS MOUNTED SO CLOSE TO THE FLOOR AND THE TRANSMISSION THAT A HOLE WAS RUBBED THROUGH BY THE METAL ON THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. SHOP UNABLE TO FIND HOSE TO REPLACE. *AK REFERENCED IN RQ03-004
BRAKE FAILURE.
STEERING WHEEL LOCKED WHILE DRIVING.
BRAKE LINE IS NOT COVERER TO PROTECT IF VEHICLE IS DRIVEN ON UNPAVED AREA.
BRAKE LINES MOUNTED UNDER LEFT OF VEHICLE RUBBED THROUGH CAUSING BRAKE FAILURE.
(1) OUT OF (10) VEHICLES IN FLEET LOST BRAKES COMPLETELY BECAUSE THE BRAKES LINES CROSSED THE FRAME, CAUSING A HOLE TO RUB IN BRAKE LINE. OTHER (9) VEHCLE WERE CHECKED AND FLAT SPOTS WERE FOUND, BUT HAD NOT WORN INTO HOLES. ALL VEHICLES IN THE FLEET WERE REPAIRED. *AK
BRAKE LINE WORN FROM RUBBING AGAINST VEHICLES BODY PARTS, RESULTING IN BRAKE FAILURE.
BRAKE LINE WORN FROM RUBBING AGAINST VEHICLES BODY PARTS, RESULTING IN BRAKE FAILURE. REFERENCED IN RQ03-004
DUE TO DESIGN FLAW OF THE THROTTLE LINKAGE AND BRACKET THE LINKAGE WAS STUCK RESULTING IN SUDDEN ACCELERATION AND VEHICLE COLLISION.
BRAKE LINE INSTALLED TOO CLOSE TO FLOOR PAN, BRAKE LINE RUBS AGAINST FLOOR, CAUSING HOLE IN BRAKES LINE, THIS DEFECT CAN RESULT IN ACCIDENT. *AK
WHILE DRIVING, TRANSMISSION JERKS.OWNER TOOK VEHICLE TO DEALER, AND TRANSMISSION FLUID WAS CHANGED AND FILTER WAS REPLACED. PROBLEM WAS CORRECTED. OWNER ALSO NOTES THAT TORQUE CONVERTER IS FAULTY. *AK *SLC
CONSUMER COMPLAINS THAT FRONT DOORS ARE TOO LARGE AND DIFFICULT TO MANEUVER AROUND.
DESIGN OF FRONT DOORS HAVE INJURIED 3 PEOPLE DUE TO THE SHARP EDGES.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Ford Crown Victoria → · Every Crown Victoria year → · How the figures are calculated →