1997 Ford Crown Victoria complaints

EXPERIENCING VIBRATION-SHUDDER DURING 2-3 UPSHIFT. THIS IS OCCURRING WITH THE FDQ 4R70W. THE ORIGINAL 4R70W HAD TO BE REPLACED AROUND 50,000 MILES. *AK

HYDRAULIC BRAKE LINE(S) RUBBED AGAINST BODY PARTS CAUSING LOSS OF BRAKE FLUID. DEALER WILL NOT CONSIDER AS A MANUFACTURING DEFECT. THERE APPEARS TO BE SEVERAL MANY COMPLAINTS CONCERNING THIS PROBLEM, BUT DEALER SAYS WARRANTY REPAIRS ONLY APPLY TO POLICE VEHICLES. WHAT ABOUT THE REST OF US? REFERENCED IN RQ03-004

THIS VEHICLE SWERVES SIDE TO SIDE WHEN I GO OVER A POT HOLE OR BUMP, CAUSING VEHICLE'S STEERING WHEEL TO MOVE AS WELL. OUTCOME IS LOSS OF STEERING AND VEHICLE CONTROL.*AK( DOT NUMBER: )

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

PARKING BRAKE SHOES FAILED TO RETRACT WHEN PARKING BRAKE WAS RELEASED. SHOES WORE DOWN TO METAL BASE AND DAMAGED REAR DRUMS. BOTH REAR BRAKE ROTORS AND PARKING BRAKE SHOE KITS HAD TO BE REPLACED AT OWNER'S EXPENSE.*AK

THIS IS SECOND TIME THAT HAS ACCURED TO MY VEHICLE, FORD DENIED ANY DEFECT PART AT MY FIRST CONTACT WITH THEM ABOUT FIVE MONTHS AGO. I THINK THERE IS A MAJOR COMPONENT AND ASSEMBLY PROBLEM WITH THE ELECTRIC POWER WINDOW SYSTEM IN THIS MODEL CARS AND SHOULD BE TAKING CARE OF ASAP.

WHILE DRIVING COULD HEARD NOISE COMING FROM FRONT LIKE GRINDING, AND STEERING WHEEL COULD NOT ALIGN WITH VEHICLE. ALSO, WILL MAKE A CLICKING NOISE ON THE RIGHT SIDE. CONSUMER NOTICED THAT VEHICLE WAS ON THE GROUND, AND TECHNICIAN SAID THAT THERE WAS A PROBLEM WITH THE LOWER CONTROL ARM BALL JOINT. LIKE RECALL 98 V 322 000 LOWER CONTROL ARM. *AK

NO SUMMARY

ALL ITEMS LISTED ARE DESIGN FLAWS AND COULD CAUSE SERIOUS IF NOT FATAL INJURIES TO OCCUR..TURN SIGNALS WILL NOT STAY ON IF THEY WILL HOLD ON AT ALL. TWICE REPAIRED..STEERING WHEEL AND COLUMN JUMP AND VIBRATE ON BUMP IMPACT AT MID TO HIGHWAY SPEEDS.CAR SWERVES. HAVE NOT YET LOST CONTROL!! REAR SHOCKS CANNOT STABILISE REAR END..WINDSHIELD HAS RIPPLE DISTORTION. HAS CAUSED VISION PROBLEMS. BOTH FRONT DOORS WILL NOT STAY OPEN..BOTH MY WIFE AND I HAVE BEEN INJURED BY THESE DOORS..SERVICE DEPT CLAIMS DOORS ARE WITHIN TOLERENCES..NOT MINE!! HOPE YPU CAN ASSIST ME. THANKS,,PAUL SILBERMAN. *AK

INTAKE MANIFOLD CRACKED WHERE ALTERNATOR IS MOUNTED. HAD NOTICED MINILMAL COOLANT LEAK AND GRADUAL INCREASE IN TEMP OVER THE LAST YEAR. FINALLY FOUND CRACK IN PLASTIC INTAKE MANIFOLD. *AK

THE TIRE ON THE REAR PASSENGER SIDE EXPERIENCED A BLOWOUT WHILE CONSUMER WAS DRIVING ON THE HIGHWAY, TIRE WAS REPLACED BY SPARE, ABOUT A YEAR LATER MAY 13,2000, THE SPARE TIRE ON THE REAR PASSENGER BLEWOUT WHILE DRIVING LOCALLY AT 30 MPH. CONSUMER IS CONCERNED BECAUSE THE 3 REMAINING TIRES ARE THE SAME MAKE/MODEL (MICHELIN X1 ALL SEASON, DOT M3C7DAX177) AS THE TWO THAT FAILED. NLM

TRANSMISION JERKS WHEN YOU TRY TO ACCELERATE IN A HIGH GEAR, IF YOU MAKE IT DOWNSHIFT IT WILL STOP JERKING AND DRIVE SMOOTHLY. *AK

98V322 000/LOWER CONTROL ARM : BOTH SIDES LOWER CONTROL ARM/BALL JOINTS FAILED AT 42,000 MILES. DEALER NOTIFIED, AND REPAIRS/REPLACEMENT WAS DONE AT CONSUMER'S COST. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

BRAKE LINE FORWARD OF REAR AXLE AND ABOVE FUEL FILTER RUBS ON CAR BODY, RESULTING IN A HOLE IN BRAKE LINE.

WHILE DRIVING VEHICLE HIT ANOTHER VEHICLE AT ABOUT 35MPH, IT WAS A FRONTAL IMPACT, AND AIRBAGS DID NOT DEPLOY. *AK

PLASTIC HEADLIGHT ASSEMBLY HAS DISINTEGRATED. DEALER HAS BEEN NOTIFIED, AND WILL PERAIR THE VEHICLE AT THE OWNER'S EXPENSE. *AK

SEEMS AS THOUGH WHEN WE SWITCED TO FORD IN 1994 WE HAVE HAD THIS PROBLEM EVER SINCE IN ALMOST ALL OF OUR SQUAD CARS. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

AT 19 THOUSAND MILES TRANSMISSION WAS REPLACED DUE TO A TORQUE CONVERTER WHICH NEED REPLACING. ALSO, AT 42 THOUSAND AND 47 THOUSAND MILES TRANSMISSION WAS REBUILT. THERE IS A TSB DEALING WITH SAME TYPE OF PROBLEM. DEALER HAS MADE REPAIRS, AND NOTED THE PROBLEM WAS COMMON. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

THE HYDRAULIC LINE BETWEEN THE MASTER CYLINDER AND THE REAR BRAKES HAD A HOLE RUBBED THROUGH WHERE IT WAS CONTACTING THE FRAME. THIS IS WAS VERIFIED BY THE FORD DEALERSHIP THAT PERFORMED THE REPAIRS. I HAVE THE LINE ITSELF AS EVIDENCE. I BROUGHT THIS TO THE ATTENTION OF BOTH GREGG MOTORS AND THE FORD CUSTOMER SERVICE OFFICE AND THAT DIDN'T SEEM TO ALARM THEM. I AM A MECHANICAL ENGINEER AND FEEL THAT THE LINE WAS EITHER INSTALLED TOO CLOSE TO THE FRAME AT ASSEMBLY OR IT WAS DESIGNED WITHOUT THE PROPER SPACERS TO KEEP IT FROM RUBBING. FORD CUSTOMER SERVICE STATED THAT THEY WERE UNAWARE OF THIS PROBLEM AND THAT THEY WOULD FORWARD THE INFORMATION TO THE ENGINEERS. I ASKED IF SOMEONE COULD GET BACK TO ME AND THEY STATED THIS WAS NOT POSSIBLE. I WAS CHARGED A $100.00 DEDUCTIBLE FOR THE WORK. THE VEHICLE IS LEASED TO MY EMPLOYER BERGSTROM, INC. CAN YOU PLEASE INVESTIGATE THIS PROBLEM ? I AM CONCERNED ABOUT OTHER VEHICLES THAT MAY EXPERIENCE BRAKE FAILURE ON THE HIGHWAY. I HAVE NEVER HEARD OF A BRAKE LINE FAILING AFTER 3 YEARS DUE TO RUBBING ON THE FRAME. THERE WAS NO EVIDENCE OF DAMAGE TO THE LINE OR TO THE VEHICLE. I CAN SEND SOME DIGITAL PICTURES OF THE BRAKE LINE IF IT HELPS YOUR INVESTIGATION. *AK REFERENCED IN RQ03-004

WHILE GOING DOWN A SLIGHT ENBANKMENT, BRAKES APPLIED AND LOCKED UP. VEHICLE ALMOST HIT A TREE. MECHANIC SAID IT WAS THE ABS. *AK *ML

FLOOR AT ATTACHMENT POINT OF FRONT SEAT ANCHOR BOLT HAS CRACKED SO THAT THE FRONT SEAT CAN ROCK UP AND DOWN (THIS IS DESCRIBED IN FORD TSB 98-24-5 FOR 1992-1997 FORD CROWN VICTORIAS); WILL THIS DEFECT AFFECT OCCUPANT'S PROTECTION IN A CRASH, AS THE SEAT IS NOW PERMITTED TO MOVE IN A LARGER RANGE OF MOTION DURING AN IMPACT THAN ITS ORIGINAL DESIGN SPECIFICATIONS? FORD TSB LISTS THIS REPAIR AS APPLICABLE UNDER ITS BUMPER-TO-BUMPER WARRANTY, BUT THIS DEFECT MAY EXIST IN OUT-OF-WARRANTY VEHICLES AS WELL. *AK

VOLTAGE DROP TO 0 AND CAR WILL STOP WORKING WHILE WAITING ON RED LIGHT. WHEN ELECTR. WINDOWS ACTIVATED, VOLTAGE DROP AND WILL STOP WORKING.

INTAKE MANFOLD SPLIT. THIS IS NOT THE ONLY PROBLEM WITH THIS VECHILE, BUT THERE IS A VIBRATION INTHE TRANSMISSION. THIS CAR WAS PURCHASED UNDER WARRANTY, BUT BECAUSE IT'S OUT FORD MOTOR CO. DOESN'T WANT TO RESPOND IN GOOD FAITH.

DISC BRAKE ROTORS WARPING,CAUSING VIBRATION DURING BRAKING. THIRD INCIDENCE IN 35,500 MILES. *AK

FAST DECELERATION FROM 70-80 KM HR OVER SMALL WASHBOARD,CAUSED THE FUEL RESET BUTTON TO COME OUT, CAUSING A STALL.LOSS OF POWER BRAKES/STEERING...IF YOU HAVE HEARD OF THIS BEFORE PLEASE LET ME KNOW. *AK

SUDDEN ACCELORATION- ENGINE WENT TO FULL UNCONTROLLED ACCELORATION

WHILE DRIVING TAXI TO GARAGE TRANSMISSION WOULD KEEP SLIPPING, EVEN ON THE STREETS. THE VEHICLE CAUGHT ON FIRE WHILE IN MOTION & VEHICLE STOPPED. FIRE DEPARTMENT EXTINGUISHED THE FLAMES. DRIVER WAS INFORMED LOCATION FROM ENGINE AFTER NOTICING SMOKE COMING FROM UNDER THE HOOD. *AK

NOTICE LOSS OF BRAKE FLUID. MANFACTURE HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON. *AK

HAD A PREVIOUS PROBLEM WITH ALWAYS BLOWING A FUSE. VEHICLE WAS PARKED IN DRIVEWAY. CAUGHT ON FIRE. THE CAUSE WAS A SHORT CIRCUIT IN THE HEATING SYSTEM. DEALER WAS CONTACTED. *AK REFERENCED IN EA02-025

THE IGNITION KEY CAN BE REMOVED FROM THE STEERING COLUMN IGNITION SWITCH WHEN THE SWITCH IS NOT IN THE OFF POSITION: THIS IS THE SAME TYPE DEFECT THAT WAS FOUND IN THE FORD TAURUS (NHTSA CAMPAIGN ID NUMBER: 85V172000)

POWER STEERING SHAFT CAME OUT OF PUMP WITH THE PULLEY ON IT WHILE VEHICLE WAS BEING OPERATED. VEHICLE WAS STOPPED, STEERING CONTROL LOST - DRIVE BELT SHREDDED. PUMP HAD TO BE REPLACED. *AK

ALL THE WINDOWS ARE NOT WORKING. CONSUMER BROUGHT VEHICLE INTO REPAIR SHOP FORSEVEN TIMES, AND THE DEALER COULDN'T DETERMINE THE CAUSE. *AK

POWER STEERING FAILED. MJS

THE LOWER CONTROL ARM BRACKET DOES NOT APPEAR TO BE ADEQUATELY WELDED TO THE FRAME(I.E. THERE IS NO WELD AT THE LOWER BRACKET CONTACT POINT). THIS HAS RESULTED IN THE BRACKET CRACKING AT THE UPPER WELD POINT. THIS WILL LEAD TO SEPARATION OF THE LOWER CONTROL ARM BRACKET FROM THE FRAME. DUE TO THE NATURE OF THE HIGH SPEED USE OF A POLICE VEHICLE THIS COULD LEAD TO AN ACCIDENT AND LOSS OF LIFE, IF SEPARATION SHOULD OCCUR DURING HIGH SPEED PURSUIT MANEUVERS. *AK

VEHICLE SUDDENLY ACCELERATED AFTER LEAVING GAS STATION. UNABLE TO STOP VEHICLE IN APPROXIMATELY 200 FEET. LOST CONTROL, RESULTIN GIN A CRASH. 3 PASSENGERS WERE INJURED. ALSO, BRAKE FAILURE. *AK

WE HAVE HAD WINDSHIELD CRACK ON FOUR OF OUR PATROL CARS IN THE LAST 12 MONTHS. TWO FAILURES WERE ON 1997 FORD CROWN VICTORIA AND TWO WERE ON 1998 FORD CROWN VICTORIAS. ALL WINDSHIELDS HAVE CRACKED IN THE SAME LOCATION (HALF WAY UP THE SUPPORT PILLAR). THREE HAVE CRACKED ON THE DRIVERS SIDE, AND WENT STRAIGHT ACROSS THE WINDSHIELD, THE FOURTH CRACKED ON THE PASSENGER'S SIDE, HALFWAY UP THE SUPPORT PILLAR AND WENT STRAIGHT ACROSS THE WINDSHIELD. *AK

THIS APPEARS TO BE A FAILURE OF THE FRONT SUSPENSION BALL JOINT WHICH I JUST HAD REPAIRED UNDER RECALL AT SPRINGFIELD FORD, RINCON, GA. ACCORDING TO BANNER FORD IN DECATUR, GA WHERE THE CURRENT REPAIR IS UNDERWAY, THE RETAINING NUT WAS NOT INSTALLED PROPERLY. IT CAME LOSE AND THE ROD PUNCTURED THE RIGHT FRONT TIRE. I OWN A SECOND CROWN VICTORIA LX, VIN [XXX]. I HAVE WRITTEN FORD CONCERNING THE NEED TO HAVE A SIMILAR REPAIR MADE ON THIS CAR, BUT THEY HAVE NOT RESPONDED IN THE PAST MONTH. I WOULD LIKE TO BRING THESE TWO PROBLEMS TO YOUR ATTENTION, AND ASK FOR ANY ADVICE OR DIRECTION YOU MAY HAVE TO OFFER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING THE EMERGENCY BRAKE PAD FLEW OFF, LODGING ITSELF INTO THE RIGHT REAR BRAKING SYSTEM , CAUSING THE REAR BRAKES TO LOCK UP. CONSUMER GOT INTO AN ACCIDENT. DEALER HAS BEEN CONTACTED. *AK *ML

WHEN DRIVING AT HIGH SPEED VEHICLE VIBRATES, AND MOVES FROM SIDE TO SIDE. CONSUMER BROUGHT VEHICLE TO REPAIR SHOP TWICE FOR SERVICE, BUT DEALER CAN'T DETERMINE THE PROBLEM. *AK

THE FLOOR MATS KEEPS SHIFTING RIGHT INTO & UNDER THE GAS PEDAL AND/OR BRAKES. THIS CAUSES AN INTERFERENCE WITH THE APPLICATION OF EITHER OR BOTH PEDALS. WILL BE TAKING TO DEALER TO GET MATS MORE STABILIZED. *AK

RECALL 98V322000, THE OTHER VEHICLE VIN# [XXX], BOTH OF THESE VEHICLE WHICH ARE POLICE PACKAGED. THE DEALER DOES NOT HAVE THE PARTS YET, AND THE POLICE STATION NEEDS THE VEHICLE TO BE REPAIRED AS SOON AS POSSIBLE. PLEASE PROVIDE FURTHER INFORMATION. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

EMERGENCY BRAKE LOCKED. *YC

CRUISE CONTROL FAILED. *YC

WINDSHIELD WIPER FUSE FAILED. NM

ARM REST PAINT/STAIN WEARING OFF. MJS

WIPER MOTOR REPLACED. *YC

ELECTRONIC DIGITAL INSTRUMENTATION FAILURE. *YC

POSSIBLE ELECTRICAL FAILURE, CAUSING HORN TO BEEP WHEN PARKED. *YC