Page 4 of 6 · complaints 151–200 of 276

1996 Ford Crown Victoria complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Apr 17, 2000CT

BRAKE LINE FOWARD OF REAR AXLE AND ABOVE FUEL FILTER RUBS ON CAR BODY RESULTING IN A HOLE IN BRAKE LINE

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Mar 31, 2000CT

WHEN THE VEHICLE WAS IN PARK CONSUMER WALKED BEHIND VEHICLE AND VEHICLE SHIFTED ON ITS OWN INTO REVERSE, STRIKING THE CONSUMER WITH THE REAR PASSENGER DOOR WHICH WAS OPEN. DEALER HAS BEEN CONTACTED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 11, 2000AL

WHILE DRIVING ENGINE CHECK LIGHT CAME ON, AND THE NEXT DAY CONSUMER TRY TO START VEHICLE, BUT IT COULDN'T START. ENGINE HAD BEEN REPLACED, PROBLEM STILL EXITS. *AK

Engine and Engine Cooling › Engine
Filed Feb 8, 2000AL

ENGINE ROCKER ARM WAS REPLACED. ALSO, CONSUMER EXPERIENCED SHAKING AND TREMBLING WHEN HE DROVE VEHICLE. *AK

Visibility
Filed Dec 6, 1999IA

WHILE USING HIGH BEAMS IN RAIN, WINDSHIELD WIPERS WOULD STOP WORKING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATON. *AK

Steering › Hydraulic Power Assist SystemCrash1 injured
Filed Nov 23, 1999WA

OFFICER WAS TRAVELING NORTHBOUND ON SUMMIT AVE E AT APPROXIMATELY 30-35MPH. AT THE INTERSECTION OF SUMMIT AND E. HARRISON ST, THE OFFICER SLOWED TO CLEAR THE INTERSECTION AND TO NEGOTIATE HER PATROL VEHICLE AROUND A TRAFFIC CIRCLE. THE OFFICER NEGOTIATED HER VEHICLE AROUND THE CIRCLE. NORTH OF THE INTERSECTION, THE OFFICER ATTEMPTED TO BRAKE, BUT THE BRAKES DID NOT RESPOND - ABS LIGHT WAS ON AND THE ABS MODE DID NOT FUNCTION. THE OFFICER THEN ATTEMPTED TO STRAIGHTEN THE VEHICLE, BUT FOUND THAT THE STEERING HAD FAILED AS WELL. THE VEHICLE FISHTAILED. THE OFFICER'S VEHICLE WAS NOW HEADING WEST TOWARDS A LEGALLY PARKED VEHICLE ON THE WEST SIDE OF SUMMIT AVE. E. THE OFFICER ATTEMPTED TO STEER TO THE RIGHT TO STRAIGHTEN OUT THE VEHICLES MOVEMENT. THE OFFICER FOUND THAT THE STEERING WHEEL WOULD NOT TURN LIKE IT HAD BEEN LOCKED. THE VEHICLE HAD TOTAL STEERING FAILURE. THE OFFICER WAS HEADED STRAIGHT TOWARDS THE PARKED VEHICLE, JERKED THE STEERING WHEEL AS HARD AS SHE COULD TO THE RIGHT. HER VEHICLE RESPONDED BUT ENDED UP HITTING TWO PARKED VEHICLES ON THE EAST SIDE OF THE STREET. THESE VEHICLES WERE PUSHED INTO TWO ADDITIONAL VEHICLES AND A MOTORCYLE. THE OFFICE WAS TREATED FOR NECK AND BACK INJURIES. *AK

Power Train › Automatic Transmission
Filed Nov 8, 1999WI

THE TRANSMISSION FLUID IN MY CAR IS NO LONGER RED BUT A MUDDY COLOR. THE CLUTCH PLATES ARE CHUDDERING WHEN THE CAR SHIFTS INTO OVER DRIVE AND LOCK UP,ONCE THE CAR SHIFTS THE TRANSMISSION IS IN AND OUT ALL THE TIME.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Oct 17, 1999NJ

IT GETS TOO HOT BECAUSE OF CATALIC CONVERTER RIGHT UNDER DRIVER SEAT. LACK OF PROPER INSULATION.

Steering › Hydraulic Power Assist SystemCrash1 injured
Filed Oct 13, 1999WA

OFFICER WAS TRAVELING NORTHBOUND ON SUMMIT AVE E AT APPROXIMATELY 30-35MPH. AT THE INTERSECTION OF SUMMIT AND E. HARRISON ST, THE OFFICER SLOWED TO CLEAR THE INTERSECTION AND TO NEGOTIATE HER PATROL VEHICLE AROUND A TRAFFIC CIRCLE. THE OFFICER NEGOTIATED HER VEHICLE AROUND THE CIRCLE. NORTH OF THE INTERSECTION, THE OFFICER ATTEMPTED TO BRAKE BUT THE BRAKES DID NOT RESPOND - ABS LIGHT WAS ON AND THE ABS MODE DID NOT FUNCTION. THE OFFICER THEN ATTEMPTED TO STRAIGHTEN THE VEHICLE BUT FOUND THAT THE STEERING HAD FAILED AS WELL. THE VEHICLE FISHTAILED. THE OFFICER'S VEHICLE WAS NOW HEADING WEST TOWARDS A LEGALLY PARKED VEHCILE ON THE WEST SIDE OF SUMMIT AVE. E. THE OFFICER ATTEMPTED TO STEER TO THE RIGHT TO STRAIGHTEN OUT THE VEHICLES MOVEMENT. THE OFFICER FOUND THAT THE STEERING WHEEL WOULD NOT TURN LIKE IT HAD BEEN LOCKED. THE VEHICLE HAD TOTAL STEERING FAILURE. THE OFFICER WAS HEADED STRAIGHT TOWARDS THE PARKED VEHICLE, JERKED THE STEERING WHEEL AS HARD AS SHE COULD TO THE RIGHT. HER VEHICLE RESPONDED BUT ENDED UP HITTING TWO PARKED VEHICLES ON THE EAST SIDE OF THE STREET. THESE VEHICLES WERE PUSHED INTO TWO ADDITIONAL VEHICLES AND A MOTORCYLE. THE OFFICE WAS TREATED FOR NECK AND BACK INJURIES.

Visibility › Windshield Wiper/Washer
Filed Oct 8, 1999GA

WINDSHIELD WIPERS FAILS TO WORK PROPERLY WHEN IN USE. WINDSHIELDWIPERS STOPPED WORKING IN MIDDLE OF A DOWNPOUR. HAD TO STOP VEHICLE & GET OUT & JIGGLE WIPERS TO GET THEM WORKING AGAIN. THIS CAUSED HAVOC WITH THE DRIVER'S VISIBILIT. WILL BE TAKING VEHICLE TO DEALER TO HAVE THEM CHECK IT. *AK

Steering › Hydraulic Power Assist System
Filed Oct 6, 1999WA

LOSS OF POWER STEERING WHEN MAKING QUICK LANE CHANGES OR MAKING SHARP TURNS. CONTACTED DEALER. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Sep 2, 1999FL

FIRE OCCURRED 6 HRS AFTER PARKING. DOES CROWN VIC USE SAME SPEED CONTROL DEACTIVATION SWITCH AS LINCOLNS? I UNDERSTAND THE LINCOLN TOWN CARS HAVE A RECALL FOR FIRES LIKE THIS.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 13, 1999SC

THE ABOVE MENTIONED CAR WAS TRADED IN AT A LOSE TO US, WE NOW OWN A 97 TAURUS WITH NO PROBLEMS. FORD WAS CONTACTED, BUT THEY DID NOT SEEM TO CARE, WE DEPLETED OUR SAVINGS ACCOUNT OF $2000.00 IN A MONTH ON THIS CAR. THE DEALER HASSELED US, BUT EVENTUALLY ATE THE COST TO FIX THE PLASTIC INTAKE MANIFOLD. FROM SEPT. 15 ON SLIGHTLY CHILLY MORNINGS IT WOULD NOT CRANK, IT WAS WORKED ON THREE DIFFERENT TIMES AND I WAS OUT OF WORK FOR IT. THEN THE HEAD GASKETS CRACKED, LEAVING ME OUT OF WORK AND A SAVINGS, AND IN DEC. THE INTAKE WENT OUT. THE DEALER ATE THE REPAIR, BUT I HAD TO HAVE A MORE RELIABLE CAR SO I TRADED TO A TAURUS. APPARENTLY I WAS NOT THE ONLY ONE TO GET A "LEMON".

Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed Aug 3, 1999FL

AN ELECTRICAL SHORT UNDER THE HOOD IN THE AREA OF THE POWER DISTRIBITOR BOX CAUSED AN FIRE THAT TOTALED THE ENTIRE VEHICLE. DEALER HAS BEEN CONTACTED. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Aug 3, 1999FL

AREA NEAR POWER DISTRIBUTION BOX (A/K/A ENGINE FUSE COMPARTMENT) STARTED FIRE WITH ELECTRICAL SHORT. CAR WAS ONLY DRIVEN 4 MINUTES AT LOW RESIDENTIAL SPEEDS. PARKED IN DRIVEWAY OF OFFICERS HOME. 2 MINUTES LATER RAGING FIRE. CAR WAS TOTALLED. SATELLITE BEACH FIRE MARSHALL, LT. ABERNATHY PHONE 407-773-4405 HAS REPORT AND DIGITAL PHOTOS. CAR HAS ONLY BEEN DRIVEN INTERMITTENTLY BEFORE, NOT ON ROUTINE PATROL. NO SIRENS, STROBES, OR LIGHT BARS WERE BEING USED.

Suspension › Front › Control Arm › Upper Arm
Filed Jun 30, 199900

FRONT PASSENGER'S SIDE CONTROL ARM BROKE. OWNER HAS HAD VEHICLE REPAIRED AT HIS OWN EXPENSE. A RECALL WAS ISSUED ON THE VEHICLE MAKE AND MODEL, HOWEVER, THIS VEHICLE WAS NOT INCLUDED. MANUFACTURER HAS BEEN NOTIFIED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 28, 1999FL

WHILE DRIVING AT 25 MPH, VEHICLE WILL SHUT DOWN WITHOUT PRIOR WARNING. DEALER IS AWARE OF THE PROBLEM. *AK *YH

Service Brakes, Hydraulic › Power Assist › Vacuum
Filed May 27, 1999MA

WHEN BRAKES ARE APPLIED ON WET PAVEMENT THE PEDAL BECOMES HARD, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS REPLACED THE BRAKE BOOSTER, PROBLEM STILL EXISTS. PLEASE GIVE ANY FURTHER DETAILS. *AK

Structure
Filed May 27, 1999MD

STRESS CRACK OF THE FLOOR BOARD CAUSED THE BOLTS THAT HOLD THE FRONT DRIVERS SEAT SECURE TO BREAK RESULTING IN THE SEAT TO BE UNSTABLE AND LURCH BACKWARDS.

Fuel System, Gasoline › Carburetor System
Filed May 23, 1999OH

THE INTAKE MANIFIOLD CRACKED, CAUSING THE COOLANT TO KEEP RUNNING OUT, THAT CRACK SUCKED IN SO MUCH AIR, CAUSING THE COOLANT TO STEAM AND THEN CAUSING MY ENGINE TO SEIZE UP. ALSO THE COOLANT WAS POURING ONTO THE ALTERNATOR, CAUSING IT TO GO BAD. FORD WILL NOT COVER ONE SINGLE BIT OF THEIR DEFECT. THEY RECALLED THE 96-97 TAXIS, INTERCEPTORS, AND MUSTANGS FOR THE SAME PROBLEM, JUST NOT MY CAR. *AK

Suspension › Front
Filed May 10, 1999MS

THE VEHICLE HAS MANY MORE PROBLEMS THAT ARE NOT LISTED AND THEY STARTED SHORTLY AFTER PURCHASE. I HAVE ALL THE RECORDS WITH CORRECT DATES, TIMES, MILEAGES, AND ETC. OF ALL THE PROBLEMS. I WOULD BE MORE THAN HAPPY TO MAIL YOU COPIES OF EVERYTHING ABOUT MY VEHICLE. PLEASE FEEL FREE TO CONTACT ME. // I USED A FAMILY MEMBERS COMPUTER TO SEND IN THIS COMPLAINT FORM SO PLEASE CONTACT ME BY MAIL OR TELEPHONE. THANK YOU FOR YOUR TIME AND CONCERN IN THIS MATTER. *AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Apr 29, 1999MO

NO SUMMARY

Power Train
Filed Apr 17, 1999FL

SPEEDOMETER OCCASIONALLY FAILS TO REGISTER SPEED WHEN STARTING FROM STANDING STOP.WHEN THIS OCCURS IT USUALLY RETURNS THE SPEED READ-OUT WHEN APPROX. 35 MPH IS REACHED.FORD TESTED CAR BY DRIVING ON ROAD FOR 3 MILES. *AK

Visibility › Windshield Wiper/Washer
Filed Apr 6, 1999VA

WHEN DRIVING AND TRYING TO USE THE WINDSHIELD WIPERS , WINDSHIELD WIPERS WORK INTERMITTENTLY.SOMETIMES CONSUMER HAS TO PULL OVER TO THE SIDE OF THE ROAD UNTIL THE RAIN STOPS IN ORDER FOR THE CONSUMER TO SEE. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 24, 1999FL

FRONT PASSENGER SIDE BALL JOINT FAILED,DEALER REFUSED RECALL REPAIRS DUE TO MILAGE.

Steering › Steering Wheel/Handle Bar
Filed Mar 22, 1999IL

POLICE CRUISER: WHEN TURNING CORNERS, THE STEERING WHEEL IS VERY TIGHT AND HARD TO TURN. WOULD HAVE TO FORCE IT MANUALLY, TO ORIGINAL POSITION. THIS MAKES IT HARD TO DRIVE OR CONTROL VEHICLE. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 12, 1999FL

VEHICLE EXPERIENCED LOWER BALL JOINT FAILURE WHILE DRIVING AT APPROIMATELY. 40 MPH. DEALER NOTIFIED AND INFORMED CONSUMER THAT VEHICLE WAS NOT UNDER A MANUFACTURER'S RECALL EVEN THOUGH A RECALL NOTICE WAS RECEIVED CONCERNING THAT DEFECT IN LATE JAN OF 1999. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 4, 1999FL

CONSUMER WAS DRIVING APROXIMATELY 40MPH WHEN THE BALL JOINT SEPARATED. THERE IS AN OPEN INVESTIGATION AT THIS TIME--ID#-IE-98-040, THE VIN# OF THIS VEHICLE IS NOT INCLUDED. CONSUMER'S OFFERING TO SEND PART(S) TO (ODI) IF WE WOULD LIKE, PLEASE CALL. FORD HAS OFFERED TO TAKE PARTS BACK TO MI. TO LOOK AT.-----PLEASE ADD VIN.#. *AK

Suspension › Front › Control Arm › Lower Arm
Filed Mar 4, 1999IL

THE FRONT SUSPENSION LOWER CONTROL ARM BALL JOINT WAS WORE TO THE POINT OF POSSIBLE SEPERATION, THERE WAS A RECALL ON OR 1998 CROWN VIC , BUT THE RECALL WAS NOT MADE FOR THE 1996 AND THERE WAS A SERIOUS PROBLEM

Steering › Linkages › Knuckle › Spindle › Arm
Filed Feb 19, 1999NC

PROBLEM INVOLVES NHTSA RECALLS 98I001000 AND 98V322000. DEALER AND FORD SAY MY CAR DOES NOT HAVE THESE PROBLEMS. I DO NOT WANT TO TAKE THE CHANCE OF HAVING MY STEERING CONTROL FAIL, OR HAVING MY BRAKES FAIL. PLEASE HELP. ALSO, THE TRANSMISSION HAS AN EXTREMELY LONG SHIFT FROM FIRST TO SECOND. FORD HAS A TSB ON THIS, AND STATES THIS WILL NOT AFFECT THE TRANSMISSION,BUT IT WILL SHORTEN THE LIFE AND LEAD TO POSSBILE ACCUMULATOR BORE SCUFFING. THANKS! *AK

Electrical System › Wiring › Interior/Under DashFire
Filed Feb 12, 1999FL

WE HAVE A 1996 CROWN VICTORIA WITH 58000 MILES. ONE OF THE SWITCHES UNDER

Steering › Steering Wheel/Handle Bar
Filed Feb 2, 1999IL

STEERING LOCKS UP AND WILL NOT RETURN.

Steering › Steering Wheel/Handle Bar
Filed Feb 2, 1999IL

STEERING LOCKS UP AND WILL NOT RETURN.

Steering › Steering Wheel/Handle Bar
Filed Feb 2, 1999IL

STEERING LOCKS UP AND WILL NOT RETURN.

Steering › Steering Wheel/Handle Bar
Filed Feb 2, 1999IL

STEERING LOKS UP AND WILL NOT RETURN. *AK

Steering › Steering Wheel/Handle Bar
Filed Feb 2, 1999IL

STEERING LOCKS UP AND WILL NOT RETURN. *AK

Electrical System › WiringFire
Filed Dec 21, 1998FL

THE CONSUMER HAS EXPERIENCED PROBLEMS WITH ELECTRICAL WIRING. VEHICLE WAS PARKED FOR 24 HOURS BEFORE IT BURST INTO FIRE. THE CONSUMER PUT THE FIRE OUT. THE MANUFACTURER HAS YET TO BE CONTACTED. *AK CONSUMER STATES THERE WERE SIGNS OF A SHORT UNDER THE FRONT RIGHT FENDER BY THE TRAILER WIRES, A FORD MECHANIC INFORMED CONSUMER THAT HE DID NOT BELIEVE THE FIRE WAS CAUSED BY THE TRAILER WIRES. *ADJ REFERENCED IN EA02-025

Suspension › Front
Filed Nov 19, 1998GA

ON 06/05/1996 EVENING SHIFT LT. C. DAVIS WAS DRIVING VEHICLE #102, A 1996 FORD CROWN VICTORIA POLICE PACKAGE SEDAN. WAS COMING TO A STOP ON CITY STREET WHEN LF BALL JOINT NUT CAME OFF. LF SUSPENSION CAME LOOSE AND VEHICLE LANDED ON PAVEMENT. CALLED WRECKER SERVICE HAD VEHICLE TOWED TO VEHICLE SERVICES. BALL JOINT NUT WAS FOUND AND PLACED IN ASH TRAY OF #102. VEHICLE TOWED TO BOBBY JONES FORD ON 06/06/1996. REPLACED LF SUSPENSION ARM ASSY. VEHICLE SERVICES CHECKED OTHER CRUISERS. NO OTHER BALL JOINT PROBLEMS FOUND. SAW ARTICLE IN FLEET MANAGEMENT-OCT.98/VEHICLE RECALL REPORT.

SteeringCrash1 injured
Filed Nov 16, 1998TN

CONSUMER WAS DRIVING DOWN ROAD WHEN STEERING LOCKED UP AND HE COULD NOT STEER THE VEHICLE. CONSUMER LOST CONTROL, AND STARTED DOWN AN EMBANKMENT.TRIED TO APPLY BRAKES, BUT THEY DID NOT WORK. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 15, 1998CA

CAR HAS BEEN IN THE SHOP 2 TIMES FOR GAS VAPORS INSIDE THE CAR, THE SECOND TIME THEY REPLACE A GAS LINE O-RING BUT THAT DID NOT HELP.I WILL BE SENDING IT BACK FOR THE SAME PROBLEM THIS IS THE THIRD TIME. THE CAR ENGINE SHUTS DOWN AT ANY SPEED AND HAS DONE IT FOUR TIMES, AND THIS WILL BE THE SECOND TIME FOR THIS PROBLEM, LAST TIME MY CAR WAS IN THE SHOP FOR 5 DAYS AND THEY WERE UNABLE TO FIND ANY THING WRONG WITH IT.NO GAS VAPORS OR THE ENGINE SHUTTING DOWN.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Nov 13, 1998NY

CATALYTIC CONVERTER HAS FAILED SEVERAL TIMES.

Electrical System › Ignition › Module
Filed Nov 12, 1998TN

COMPUTER SYSTEM DESIGN COULD RESULT IN FAILURE AT THE YEAR 2,000.

Steering › Steering Wheel/Handle Bar
Filed Nov 5, 1998NY

THE STEERING COLUMN HAS DETERIORATED WHILE MAKING A TURN.THE WHEEL DOES NOT RETURN, AND IT STARTED LOCKING UP, MAKING IT DIFFICULT FOR THE CONSUMER TO STRAIGHTEN THE WHEEL. THIS IS A POLICE VEHICLE. DEALER HAS BEEN CONTACTED. *AK

Power Train › Automatic Transmission
Filed Oct 27, 1998UN

AUTOMATIC TRANSMISSION ROLLS BACKWARD AFTER RELEASING BRAKE PEDAL, DUE TO DESIGN.

Latches/Locks/Linkages › Hood › Latch
Filed Oct 6, 1998GA

WHILE DRIVING OUT OF THE YARD AND TURNING THE STEERING WHEEL COLUMN, CAN HEAR A POPPING NOISE. ALSO, WHEN DRIVING ON THE HIGHWAY AND PARKING THE HOOD LATCH POPPED OPEN, AND THE DEALER WON'T REPAIR THE VEHICLE, DUE TO LACK OF ANY RECALL. *AK

Suspension › Front › Control Arm
Filed Oct 1, 1998NJ

LEFT FRONT BALL JOINT FAILED. *ET

Suspension › Front › Control Arm › Lower Ball Joint
Filed Sep 8, 1998SC

LOWER CONTROL ARM AND BALL JOINT BUSHINGS HAVE FAILED. THE DEALER WILL BE NOTIFIED. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 25, 1998MT

CHIEF OF POLICE IS RESPONDING TO POLICE INTERNET RECALL CONCERNING VEHICLE RECALL FOR FRONT CONTROL ARM/ LOWER BALL JOINT . *AK

Seat Belts › Front › RetractorCrash2 injured
Filed Aug 12, 1998OK

VEHICLE WAS INVOLVED IN A COLLISION. WHEN THE BRAKES WERE APPLIED PRIOR TO IMPACT, THE RESTRAINTS DID NOT RETRACT, CAUSING THE OCCUPANTS TO BE THROWN INTO THE WINDSHIELD. THE MANUFACTURER HAS NOT BEEN NOTIFIED. *AK

Power Train › Automatic Transmission › Torque Converter
Filed Aug 11, 1998NC

TORQUE CONVERTER SHUDDERS WHEN IT SHOULD LOCK UP, CAUSING THE VEHICLE TO VIBRATE VIOLENTLY. *SLC

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1996 Ford Crown Victoria → · Every Crown Victoria year → · How the figures are calculated →