AIR CONDITIONER UNIT GIVES OUT A MUSTY AND MILDEW ODOR. DEALERSHIP IS AWARE OF PROBLEM. *AK
1998 Ford Contour complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
ENGINE LIGHT AND AIR BAG LIGHT HAVE ILLUMINATED ON INSTRUMENT PANEL. VEHICLE WAS SERVICED FOR CAMPAIGN 99V243000 PREVIOUSLY, CONSUMER DID NOT KNOW DATE. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE CAUSE OF PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
RACK AND PINION STEERING FAILURE. DEALER/ MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
RECALL 01 V 255 000/FRONT COIL SPRING CORROSION: UNABLE TO GET DEALER; SALCONIS FORD; MOON TOWNSHIP, PA; PHONE# 412/269-2255 TO HONOR RECALL. FEEL FREE TO PROVIDE ANY FURTHER INFOIRMATION CONCERNING THIS MATTER.*AK
WAS INFORMED BY DEALERSHIP OF RECALL 99V243000. MECHANIC REFUSED TO COMPLY WITH RECALL REGARDING DIAGNOSTIC MONITOR. MECHANIC INDICATED AIR BAG RECALL WAS FOR CRASH SENSORS ONLY. OWNER THEN CONTACTED MANUFACTURER, AND WAS INFORMED OF SAME RECALL. INDICATED TO OWNER THAT DIAGNOSTIC MONITOR FOR AIR BAGS COULD NOT BE INSTALLED DUE TO NOT HEARING FROM NHTSA. *AK
WHILE EXITING HIGHWAY, STEERING WHEEL GOT REALLY HARD TO TURN, CONSUMER ALMOST HAD AN ACCIDENT. CONSUMER PULLED VEHICLE TO SIDE OF ROAD AND NOTICED POWER STEERING FLUID POURING OUT OF VEHICLE. *AK *JB
DEALER PUT A SHIELD ON FRONT COIL SPRING. SINCE THEN EVERYTIME CONSUMER HITS A BUMP THERE IS A LOT OF NOISE COMING FROM THAT AREA. SHIELD HAS BEEN REPLACED TWICE, AND NOISE IS STILL PRESENT. *AK *YH
WHILE EXITING HIGHWAY STEERING WHEEL WAS SO TOUGH TO TURN THAT CONSUMER ALMOST HAD A COLLISION. CONSUMER PULLED OVER, AND NOTICED POWER STEERING FLUID WAS POURING OUT OF VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER IS CALLING TO REPORT THAT DEALERSHIP REFUSES TO PROVIDE RENTAL CAR FOR THE TIME THAT THE VEHICLE WILL BE REMEDIED UNDER RECALL FOR THE HEATER BLOWER RESISTOR. PLEASE PROVIDE FURTHER DETAILS. *AK
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 01V230000. DEALER AND MANUFACTURER STATED THIS VEHICLE WAS NOT INCLUDED IN RECALL. HEATER BLOWER RESISTOR AND AIR CONDITIONING UNIT WERE INOPERABLE. DEALER NEEED TO REPLACE BLOWER SWITCH.*AK
ENGINE CHECK LIGHT CAME ON. TOOK VEHICLE TO DEALER, AND THEY REPLACED FUEL PUMP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
VEHICLE STALLED AT ANY SPEED/ ANY TIME. VEHICLE TAKEN TO DEALER NUMEROUS TIMES, CANNOT REMEDY PROBLEM. *AK
CONSUMER RECEIVED RECALL NOTIFICATION 98V233000. PREVIOUS DEALERSHIP INFORMED CONSUMER PARTS WERE NOT AVAILABLE, AND WOULD BE CONTACTED WHEN SERVICE COULD BE PERFORMED. SINCE THAT TIME, DEALERSHIP CLOSED ITS OPERATION; MARKSVILLE FORD, MARKSVILL LOUISIANA. CURRENT DEALERSHIP INDICATED COMPUTER SHOWED SERVICE WAS PERFORMED FOR THIS RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
CONTROL SWITCH FOR HEATER AND AIR CONDITIONER MALFUNCTIONED, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
NHTSA CAMPAIGN # 011013000 - NO PROBLEM SO FAR - RECALL HOWEVER LIMITED TO CERTAIN STATES - I DO NOT LIVE IN ONE OF THESE ALTHOUGH I TRAVEL IN THEM A GREAT DEAL - THEREFORE, I MAY EXPERIENCE PROBLEM WITHOUT OPPORTUNITY OF PREVENTATIVE ACTION - FORD CUSTOMER SERVICE INFORMS ME I AM NOT ELIGIBLE FOR "FIELD SERVICE ACTION" - PLEASE REQUIRE EXTENSION OF RECALL TO ALL OWNERS - THANK YOU
PARTS ARE UNAVAILABLE TO COMPLETE RECALL01V230000 FOR HEATER BLOWER RESISTOR DUE TO PARTS BEING UNAVAILABLE.ALSO , WHEN THE HEATER IS ON AIR DOES NOT GET HOT. PLEASE PROVIDE FURTHER DETAILS.*AK
CONSUMER STATES THE WATER PUMP FAILED.*YD
ELECTRICAL SHORT IN PASSENGER'S SIDE TURN SIGNAL. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
WATER PUMP IMPELLER FAILURE. *AK
CONSUMER RECEIVED NOTIFICATION THAT VEHICLE WAS AFFECTED BY RECALL 01V230000. DEALERSHIP EXAMINED VEHICLE, BUT PERFORMED NO REPAIRS IN ACCORDANCE WITH DESCRIPTION OF CORRECTIVE ACTION. *AK ENGINE LIGHT ILLUMINATED DUE TO FAULTY O2 SENSOR. *JB
SOON AFTER PURCHASING VEHICLE IT STARTED TO HAVE PROBLEMS WITH ENGINE. ALSO,VEHICLE WAS SHAKING WHENEVER GOING ABOVE 50 MPH. *AK
RACK AND PINION STEERING MALFUNCTIONED, HAD NO STEERING/ CONTROL OF VEHICLE.*AK
DRIVER'S SEAT BASE STABILIZER BAR IS BROKEN, CUASING SEAT TO MOVE SIDE TO SIDE FREELY, AND SEAT BACK IS UNSTABLE.*AK
RECALL 99V243000. REPAIRS WERE DONE. HOWEVER, AFTER REPAIRS, AIR BAG WARNING LIGHT ON THE INSTRUMENT PANEL REMAINED ILLUMINATED, AND DEALERSHIP COULD NOT DIAGNOSE PROBLEM BY ERROR OR COMPUTER CODES. *NOTE: AIR BAG LIGHT WAS NOT ON PRIOR TO RECALL SERVICE. IN SEPTEMBER 2001, DEALERSHIP DISCOVERED AN ERROR CODE FINDING THAT THE FRONT AIR BAG IMPACT SENSORS WERE FAULTY. DEALERSHIP WAS CHARGING CONSUMER $70, FOR DIAGNOSTIC S, $300 FOR REPAIR WORK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK
THE VEHICLE WAS IMPOSSIBLE TO PLACE IN EITHER FIRST GEAR OR REVERSE DUE TO WORN OUT CLUTCH. *YH
AFTER RECEIVING RECALL 01V23000 NOTIFICATION FOR HEATER BLOWER RESISTOR, AN ATTEMPT WAS MADE TO HAVE RECALL REPAIRS DONE BY LOCAL DEALER, DEALERSHIP INFORMED CONSUMER THAT UNLESS PROBLEM DESCRIBED IN RECALL WAS OCCURRING, VEHICLE WOULD NOT BE SERVICED, *AK CONSUMER CONTACTED NHTSA WHO SUGGESTED ANOTHER DEALER AND WAS GIVEN AN IMMEDIATE SCHEDULED APPOINTMENT, VEHICLE HAS HAD RECALL REPAIRS. *SLC
PASSENGER'S SIDE REAR TURN SIGNAL HAS AN ELECTRICAL SHORT IN WIRING THAT CAUSES BULBS TO CONSTANTLY BE REPLACED. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS. *AK
WOULD BE DRIVING AT VARIOUS SPEEDS AND NOTICED THAT SPEEDOMETER WOULD INDICATE A DIFFERENT SPEED; EITHER HIGHER OR LOWER THAN ACTUALLY TRAVELING. HAD TAKEN VEHICLE TO DEALER, AND MECHANIC TEST DROVE VEHICLE. HAD SPEEDOMETER REPAIRED UNDER WARRANTY. PROBLEM HAS SINCE REAPPEARED.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE FILLED WITH SMOKE, NO FLAMES JUST WIRES BURNING. CONSUMER RECEIVED A RECALL NOTICE 01V230000/ MANUFACTURER'S RECALL 01S22.MADE AND APPOINTMENT, AND PART WAS ORDERED 4 DAYS AHEAD, AT THAT TIME INFORMATION CAME UP AS A RECALL. ONCE CONSUMER ARRIVED AT DEALER WAS UNABLE TO PULL UP RECALL, AND DENIED RECALL REPAIRS. *AK
WHILE DRIVING IN FOG AND TURNING ON DEFROSTER IT WON'T WORK ON LOW, BUT WILL WORK ON HIGH. THIS COULD CAUSE A BAD ACCIDENT BECAUSE DEFROSTER HAS A DELAYED REACTION, AND WHILE DRIVING WINDOWS ARE STILL FOGGED UP. CONSUMER HAS YET TO CONTACT THE DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER RECEIVED RECALL NOTICE 99V243000. DEALERSHIP WAS REFUSING TO INSTALL A NEW DIAGNOSTIC MONITOR AS DESCRIBED IN RECALL CORRECTIVE ACTION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHILE DRIVING THROUGH A PUDDLE AND TURNING A CORNER, WATER WAS SPRAYED INTO THE ENGINE COMPARTMENT AND DISABLED THE POWER STEERING. LUCKILY THERE WAS NO ONE AT THE CORNER OR I WOULD HAVE HIT THEM, WITH THE SUDDEN LOSS OF STEERING. FORD HAS A TSB, BUT THIS IS A LIFE-SAFETY ISSUE.
VEHICLE HAS STALLED AT LEAST 7 TIMES, MOSTLY AT SLOW SPEED, TAKEN TO DEALER 3 TIMES, CANNOT FIND CAUSE. *AK
STALLS FOR NO REASON, WHEN I PUT IT IN GEAR OR WHEN I COME TO A STOP. ALSO AT A SLOW SPEED.*AK
A COIL ON THE DRIVER'S SIDE BROKE AND BLEW THE TIRE, SPARE WAS INSTALL AND BLEW ALSO DUE TO COIL. *YH
THIS VEHICLE HAS BEEN A "LEMON" SINCE PURCHASED NEW IN AUGUST, 1997 FROM SAM GALLOWAY FORD IN FORT MYERS, FLORIDA. FROM THE BEGINNING, THE CAR DROVE "ROUGH" NOT SMOOTH. THE VEHICLE CONSTANTLY WAS VIBRATING, AND SIMPLY GOT WORSE OVER TIME. THE VIBRATIONS WOULD OCCUR AT SPEEDS AS LOW AS ABOUT 40 MILES PER HOUR, INCREASING THE FASTER YOU DROVE. YOU COULD ACTUALLY FEEL AND SEE YOUR BODY SHAKE. THE RIDE WAS THE TOTAL OPPOSITE OF A SMOOTH ONE. ROUGH AND BUMPY, EVEN ON SMOOTH, FLORIDA ROADS. THE VEHICLE FELT LIKE YOU WERE "PUSHING" OR "FORCING" IT TO DRIVE. THE GEAR SHIFT HAS ALWAYS BEEN DIFFICULT TO MANUVER, GENERALLY STICKING WHILE TRYING TO CHANGE GEARS. A COUPLE OF TIMES, THIS NEARLY CAUSED AN ACCIDENT, DUE TO THE INABILITY TO CHANGE GEARS. WHEN REPORTED TO FORD, THE ONLY RESPONSE THAT THAT "PER THE MANUAL, THE TRANSMISSION NEEDED SOME TYPE OF OVERHAUL, AT A COST OF ABOUT $500. ALSO, SEVERAL TIMES, THERE WAS SMOKE AND A BURNING RUBBER TYPE SMELL EMITTING FROM THE AIR VENTS. THIS WAS BROUGHT INTO FORD SEVERAL TIMES, AND NOT FIXED. THE FINAL TIME, THE ENTIRE CAR FILLED WITH SMOKE--I CALLED THE SERVICE MANAGER, MARLON HANSON, FROM THE VEHICLE ON MY CELL PHONE, BECAUSE I WAS SCARED THAT THE CAR MAY BURST INTO FLAMES. HIS REMARKS MADE IT SOUND LIKE "NO BIG DEAL" JUST BRING IN THE CAR. MEANWHILE, I HAD TO PULL OVER, I WAS SO SCARED, NOT KNOWING IF THE VEHICLE WAS GOING TO START ON FIRE OR EVEN BLOW UP. THIS VEHICLE WAS BROUGHT IN TWICE MORE FOR THIS REPAIR, AND FINALLY APPEARS TO BE F
VEHICLE STALLS FOR NO REASON. CONSUMER WILL GO TO START VEHICLE, AND IT WILL NOT START. WHEN GOING IN LOW SPEED OR COMING TO A COMPLETE STOP VEHICLE STALLS. SOMETIMES WHEN TRYING TO PULL OFF VEHICLE STALLS. CONTACTED DEALER.*AK
VEHICLE STALLS OUT WHILE DRIVING. ENGINE CHECK LIGHT WAS FIXED SO CONSUMER WOULD SEE THE WARNING SIGN. PROBLEM WAS INTERMITTENT, BUT CURRENTLY AN ONGOING ISSUE. ENGINE NEEDS A VCT SOLENOID REPLACED AT THE CONSUMER'S COST.*AK
WHILE TRAVELING AT ABOUT 65 MPH IN POURING RAIN, THE AIRBAG WARNING LIGHT STARTED TO FLASH A CODE 5 AND 2. NEXT MORNING LIGHT WAS OFF. CONSUMER TOOK VEHICLE TO DEALER, AND THEY COULD NOT DUPLICATE PROBLEM. CONSUMER FELT LIKE AIRBAG SYSTEM WAS DISABLED, AND MAY NOT DEPLOY IN AN ACCIDENT. DEALER REPLACED FRONT AIRBAGS UNDER RECALL 99 V 243 000.*AK *SLC
WAS DRIVING AND APPLIED TBRAKES, AND BRAKES LOCKED UP. VEHICLE SLID INTO A DITCH. THIS CAUSED FRONT END TO BE DAMAGED. VEHICLE WAS DRIVABLE. AN INDEPENDENT MECHANIC CHECKED VEHICLE AND INDICATED THAT BRAKE PADS WERE THE PROBLEM.
VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. DEALERSHIP WAS AWARE OF PROBLEM.*AK
INTERMITTENTLY UNDER WET CONDITIONS VEHICLE WILL STALL OUT AND DIE. DEALER HAS INSPECTED VEHICLE AND ADJUSTED BELTS. PLEASE SPECIFY WHICH BELTS, AND PROVIDE ADDITIONAL INFORMATION. *AK
INTERMITTENTLY VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING AT VARIOUS SPEEDS. VEHICLE WILL START UP IMMEDIATELY AFTER . DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
CONSUMER HAD JUST PUT ON NEW BRAKES. BUT, 2 DAYS EARLIER BRAKES FAILED WHILE WIFE WAS DRIVING, RESULTING IN A HEAD-ON COLLISION. DRIVER AND PASSENGER OF OTHER VEHICLE WERE INJURED. *AK CONSUMER STATES A VEHICLE SUDDENLY STOPPED IN FRONT OF THEM AND WHEN THE BRAKES WERE APPLIED THE VEHICLE PULLED TO THE LEFT AND HIT ANOTHER VEHICLE HEAD ON. *SLC
PUMP WAS REPLACED ONLY THREE (3) MONTHS AGO!
COIL SPRING BROKE PUCTURING NEW $ 50.00 TIRE. WHILE PARKED. IS RIGHT SPRING A CONCERN? IS FORD RESPONSIBLE FOR DEFECT?*AK
THE DASH IS DISTORTED SO THAT THE DEFROSTER WILL NOT WORK PROPERLY. NLM
COIL SPRING EXPLODED WHILE SHIFTING INTO REVERSE. THIS CAUSED RIGHT FRONT TIRE TO BE SLICED. FRONT END SEIZED UP AFTER VEHCLE COLLAPSED TO GROUND.*AK
WHILE DRIVING AT ABOUT 5MPH AND MAKING A RIGHT TURN RIGHT FRONT WHEEL CAME OFF DUE TO LOOSE LUGS: NUTS. DEALER HAS SEEN VEHICLE. *AK CONSUMER STATES THE VEHICLE HAS EXPERIENCED PROBLEMS WITH THE FOLLOWING: FUEL FILTER, SPARK PLUGS, TRANSMISSION, CV BOOT, BRAKES, AIR FILTER, WIRE, ROTORS NEED TURNING, TIMING GEAR, TIMING BELT, AND VEHICLE WILL NOT START. *SLC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Ford Contour → · Every Contour year → · How the figures are calculated →