CONSUMER STATES WHILE TRAVELING, AND WITHOUT ANY INDICATION VEHICLE STALLS, VEHICLE WAS SERVICED BY TECHNICIAN WHO NOTICE TIMING BELT NEEDED TO BE REPLACE VEHICLE IS ON THE SECOND TIMING BELT. NLM
1998 Ford Contour complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
THE VEHICLE STALLS WITHOUT WARNING WHILE STOPPED, THE VEHICLE HAS BEEN TAKEN TO TWO DEALERS BUT NEITHER INSPECTED THE VEHICLE. *NLM *SCC
MFR# 99S23 & NHTSA# 99 V 243 000/AIR BAG SENOR ASSEMBLY:CONSUMER STATES THAT THE AIR BAG SENOR LIGHT WOULD FLASHES INTERMITTENTLY WHILE DRIVING. A RECALL HAS BEEN ISSUED ON THE THE VEHICLE MAKE & MODEL, HOWEVER THIS VEHICLE IS NOT INCLUDED DUE TO THE VIN#. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. NLM
THE HEADLIGHTS ON THE VEHICLE ARE SWEATING ON THE INTERIOR WALL AND ARE BURNING VERY DIM. CONSUMER WONDERS WILL THERE BE A RECALL FOR THIS PROBLEM. *JG
WHEN REFUELING VEHICLE PUMP WILL CUT OFF NUMEROUS TIMES AND FUEL WILL SPILL. THIS HAS GOTTEN WORSE OVER THE LAST 2 YEARS. VEHICLE WAS TAKEN TO DEALER AT 96000 MILES, CONSUMER WAS INFORMED OF EXTENTION OF WARRANTY ON FUEL PIPE. PART WAS ON BACKORDER UNTIL VEHICLE WAS OVER 100000 MILES. NOW FORD REFUSES TO HONOR WARRANTY.*AK
CONSUMER STATES THE AIR BAG LIGHT STARTED FLASHING ON AND OFF, AND WAS INSTRUCTED TO BRING IT IN WHEN FLASHING. (IT WAS A DEFECTIVE COMPONENT IN THE REPLACEMENT MODULE-PER CONSUMER) *SCC
THE HOOD'S SAFETY LATCH FAILED CAUSING HOOD TO FLIP OPEN AND SMASH BACKWARD ONTO TO THE WINDSHIELD SHATTERING IT COMPLETELY, KNOCKING OUT THE LIGHT CONSOLE IN THE ROOF, DENTING THE ROOF, AND CAUSING SIGNIFICANT DAMAGE TO THE HOOD, AND VARIOUS APPURTENANCES IN THE HOOD AND WINDSHIELD AREA. NLM
CONSUMER STATES AIR BAG MOUDLE SHORTED OUT. *TT
LEFT FRONT HUB STUCK/ BROKE WHILE THE VEHICLE WAS GOING THOUGH INSPECTION. DEALERSHIP IS AWARE OF PROBLEM.*AK
WHILE DRIVING 50MPH HEAT WAS EXTREMLY HOT COMING FROM UNDER THE DASHBOARD.*AK
WHILE DRIVING NOTICED A FIRE ON RIGHT SIDE OF VEHICLE IN COOLING FAN. CAR WAS TOTALED. *AK *NLM
TIMING CHAIN BROKE WHILE DRIVING AT 50 MPH. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
INTERMITTENTLY VEHICLE BRAKE LIGHTS AND TURN SIGNAL LIGHTS WILL NOT OPERATE WHEN VEHICLE RAN OVER A BUMP OR POTHOLE. VEHICLE BEEN TO THE DEALER ON FIVE OCCASIONS, AND PROBLEM IS STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
ROTORS HAVE WARPED, AND CONSUMER HAD THEM REPLACED SEVERAL THOUSAND MILES LATER. NEW ROTORS ALSO WARPED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK THE ORIGIONAL ROTORS WARPED DUE TO EXCESSIVE HEAT BUILD UP AND WAS REPLACED, BUT THE PROBLEM OCCURRED AGAIN. *YH
VEHICLE WOULD NOT START. VHEICLE WAS TOWED TO GARAGE AND A MECHANIC STATED THAT FLYWHEEL NEEDED REPLACEMENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHEN DRIVING SLOWLY THROUGH A PUDDLE THE CAR CAN EXPERIENCE A SUDDEN, TEMPORARY LOSS OF POWER STEERING. THIS RESULTS IN DIFFICULTY CONTROLLING THE CAR.*AK
ENGINE STALLS WITHOUT WARNING, CAUSING LOSS OF STEERING AND BRAKES. HAVE HAD THE CAR BACK TO CHARAPP FORD NUMERIOUS TIMES FOR SAME COMPLAINT. FIRST TIME VCT SOLENOID WAS REPLACED, SECOND TIME VCT REPLACED AGAIN. THIS PAST WEEK WAS TOLD THAT THEY COULDN'T DUPLICATE THE PROBLEM. AFTER TALKING WITH TECHICIAN HE CONFIRMED THE STALLING PROBLEM. WAS TOLD IT WAS A CARBON BUILD UP AND TO TRY DRIVING WITH GAS TREATMENT IN CAR. STALLED TWICE LEAVING CHARAPP. CONTINUED STALLING 6 TIMES THAT DAY. DROVE FOR OVER TWO HUNDRED MILES AND NO CHANGE. THIS PROBLEM HAS TO BE ADDRESSED. PEOPLES LIVES ARE AT STAKE! MY CAR STALLED WHILE TURNING INTO ON COMING TRAFFIC FROM A STOP SIGN. LUCKILY I WAS ABLE TO GET OFF THE ROAD.*AK
99 V 243 000/AIR BAG SENSOR ASSEMBLY: AIR BAG LIGHT REMAINS ON WHILE DRIVING. DEALER CONTACTED. *AK NOTHING HAS CHANGED SINCE CONSUMER FIRST REPORTED THE PROBLEM TO NHTSA AND THE FORD COMPANY. THE WARNING LIGHT IS STILL BLINKING. CONSUMER REFUSES TO PAY FOR REPAIRS BECAUSE THE FORD COMPANY KNOWS IT IS A PROBLEM. *JG
WHILE DRIVING 25MPH INTERIOR LIGHT DROPPED OUT, CAUSING LOSS OF CONTROL.*AK
TOOK VEHICLETO DEALER FOR RECALL 99V243000 REPAIRS IN MARCH OF 2000. DEALER REPLACED DIAGNOSTIC MONITOR FOR AIRBAG SYSTEM. 15 MONTHS AFTER ORIGINAL PARTS WERE REPLACED. AIRBAG WARNING LIGHT WAS FLASHING. TOOK BACK TO DEALER, AND THEY STATED THAT DIAGNOSTIC MONITOR FAILED, WHICH HAD BEEN REPLACED PRIOR. *AK
SEATBACK COLLAPSED DUE TO A REAR END COLLISION FROM ANOTHER VEHICLE WHILE SITTING STILL. SPEED FROM OTHER VEHICLE WAS 55 MPH. TRUNK CRUMBLED, AND VEHICLE HAD BEEN TOTALED FROM THE EXTENT OF THE DAMAGE. DRIVER DID SUSTAIN A SEVERE HEAD INJURY.*AK
PLASTIC IMPELLER BLADES ON WATER PUMP HAVE REPORTEDLY FAILED ON NUMEROUS CONTOURS, RESULTING IN ENGINE OVERHEATING. COOLANT FROM RESERVOIR SPRAYED INSIDE ENGINE COMPARTMENT. UPON LIFTING HOOD, BOILING COOLANT WAS VISIBLE IN RESERVOIR. THIS PRESENTS AN INJURY HAZARD FROM THE HOT COOLANT, AS WELL AS FROM POSSIBLE ENGINE FAILURE DURING VEHICLE USE.*AK
CONSUMER STATES THAT THE VEHICLE POPPED OUT OF GEAR AND WENT INTO NEUTRAL WHILE MAKING A LEFT HAND TURN, CONSUMER ALSO STATES THAT THERE ARE INTERMITTENT PROBLEMS WITH GETTING VEHICLE INTO GEAR, VEHICLE EXPERIENCED SHIFT AND CLUTCH PROBLEMS. *SLC
AIR BAG LIGHT COMES ON/OFF INTERMITTENTLY. VEHICLE WAS CHECKED BY DEALER, WHO ADVISED CONSUMER THAT THERE WAS NO PROBLEM. CONSUMER CONCERNED THAT AIR BAG MAY OR MAY NOT DEPLOY.*AK
THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. ONE DAY THE VEHICLE STALLED 12 TIMES. THE ENGINE LIGHT HAS BEEN ILLUMINATED SINCE PURCHASED. NLM THE VEHICLE STALLED THE SECOND DAY THE CONSUMER EVER DROVE IT. THE BLOWER ON THE A/C AND HEATER FAILED. ON ONE OCCASION THE VEHICLE WOULDN'T START. IT TURNED OUT THE PROBLEM WAS WITH THE ALARM SYSTEM. *NM
TURN SIGNAL ELECTRICAL HARNESS MALFUNCTION, NO 4-WAY OR TURN SIGNAL AT ALL. REPLACED WITH ANOTHER ELECTRICAL HARNESS, WORKED FOR ABOUT 3 WEEKS THEN MALFUNCTIONED AGAIN, THIS TIME LEFT TURN SIGNAL INOP AT THE HARNESS(SOMETIMES IT WORKS, SOMETIMES IT DOESN'T.)
WHILE DRIVING DRIVER'S SIDE SEAT CAME LOOSE AND FELL INTO THE FLOOR OF VEHICLE, ALMOST CAUSED AN ACCIDENT, CONSUMER STATED THE FRAME OF THE SEAT WAS CRTACKED. *AK THE RECALL (99B23) ON THE WATER PUMP EXPIRED BECAUSE THE DEALER WAS BOOKED UP SEVERAL TIMES AND THE CONSUMER WAS UNABLE TO LEAVE THE VEHICLE AT THE DEALER. *YH
FUEL WAS LEAKING ON THE GROUND DUE TO A CRACK IN SEAMS OF GAS TANK. CONSUMER IS CONCERNED THAT A FIRE CAN START. *AK DEALER FOUND LEAK AT FUEL TANK AND REPLACED. CONSUMER FEELS FUEL TANK IS DEFECTIVE. *TT
AFTER RECALL WAS COMPLETED PROBLEM RECCURRED AND CAUSED DAMAGE TO OTHER PARTS OF VEHICLE.*AK
WHILE DRIVING AT HIGHWAY SPEED VEHICLE STARTED TO LOSE POWER. TOWED TO DEALER, DEALER STATED ENGINE NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
I HAD A ACTIVE RECALL 99V24300 CONCERNING AIR BAG FAILURE ON MY FORD IN EARLY 2000 AND TOOK MY AUTOMOBILE TO THE DEALER THAT I PURCHASED THE VEHICLE TO GET THE DIAGNOSTIC COMPONENT AND SENSOR REPLACED IN MARCH 2000. WHEN I TOOK THE CAR TO BE SERVICED THE ORIGINAL PARTS WERE STILL IN WORKING ORDER. I TOOK THE CAR IN FOR SERVICE BECAUSE I RECIEVED THE RECALL AND I WANTED TO AVOID FUTURE PROBLEMS. MY VEHICLE I USED TO TRANSPORT CLIENTS AS PART OF COMMUNITY BASED CRISIS TEAM THAT WORKED WITH TEENS WITH SEVERE MENTAL HEALTH ISSUES SO I WANTED TO ADDRESS THE PROBLEM DUE TO SAFETY AND POTENTIAL LIABILITY ISSUES. THE REPLACEMENT PART WORKED FOR THE FIRST 15 MONTHS AND THEN FAILED AND I TOOK IT TO SEVERAL DEALERS IN MY HOME TOWN TO DIAGNOSE THE PROBLEM. WAS TOLD THAT IT WAS A 500.00 DOLLAR PLUS REPAIR. I WAS ALSO TOLD THAT THE ORIGINAL PART HAD BEEN REPLACED BACK IN MARCH 2000 AND NOW THE REPLACEMENT HAD FAILED. WHEN I FIRST TOOK IT IN TO THE DEALER IN DID NOT REALIZE THAT THE PART THAT WAS REPLACED WAS THE SAME PARTS OF THE RECALL IN EARLY 2000. IT IS MY BELIEVE THAT FORD IS RESPONSIBLE FOR THIS REPAIR BECAUSE THE ORGINAL PART WAS IN WORKING ORDER WHICH WOULD HAVE BEEN COVERED UNDER THE ORGINAL WARRANTY. OBVIOUSLY THEIR OUR STILL SOME PROBLEMS WITH THIS PARTICULAR SYSTEM. I ALSO BELIEVE THAT IT IS A MAJOR SAFETY ISSUE AND FAILURE WHICH FORD NEEDS TO ADDRESS IMMEDIATELY. IF THESE ISSUES ARE NOT ADDRESSED IN A TIMELY MANNER I WILL PURSUE POSSIBLE LEGAL OPTIONS WITH FORD. *AK
WHILE STALLING A CAR SEAT IN THE REAR OF THE VEHICLE WAS NOT TIGHT. CONSUMER WAS PULLING ON SEAT BELT TO TIGHT UP,AND IN DOING SO, SEAT BELT RIPPED. CONTACTED DEALER. *AK
AIR BAG LIGHT REMAINS ON WHILE DRIVING. DEALER CONTACTED.*AK CONSUMER STATES THE WARNING LIGHT WAS STILL BLINKING ON AND OFF. *YH
WHILE TRAVELING ABOUT 5MPH ON A SIDE STREET VEHICLE HIT A CURB AND RIGHT COIL SPRING FELL OUT AND PUNCTURED TIRE, CAUSING A FLAT. DEALERSHIP IS AWARE OF PROBLEM.*AK
AIRBAG LIGHT IS COMING ON INTERMITTENTLY. VEHICLE HAS NOT BEEN INSPECTED BY DEALERSHIP.*AK
ENGINE CHECK LIGT COMES ON FOR NO REASON. HAS BEEN LOOKED AT 5 TIMES IN THE PAST YEAR. I RECENTLY PAID $526.00 BECAUSE THE FORD REPAIR SHOP SAID THE SENSOR WAS BAD. ENGINE CHECK LIGHT STILL COMES ON FOR NO REASON. NEED HELP IN DETERMINING IF THERE IS A SILET RECALL OR ANY TYPE OF RECALL MAKING THIS SITUATION OCCUR.*AK
DRIVER'S SIDE SEAT,BACKREST,RIGHT SIDE,INTERNAL STEEL FRAMEWORK,SNAPPED COMPLETELY THROUGH,CAUSING ME TO LOSE CONTROL OF VEHICLE AND ALMOST BEING INVOLVED IN A TRAFFIC COLLISION. *AK
AUTOMATIC TRANSMISSION SLIPPED BADLY NEARLY CAUSING ACCIDENT AS CAR BEHIND ME DID NOT ANTICIPATE MY CAR NOT BEING ABLE TO ACCELARATE AS I TURNED ONTO A BUSY ROAD. SECOND TIME TRANMISSON HAS FAILED IN THE VEHICLE - FIRST AT APPROX 25000 MILES. LEAKING TRANS FLUID ALSO DAMGE SEALS TO POWER STEERING "RACK" CAUSING SEALS TO FAIL COMPETELY IN LESS THAN 300 MILES.*AK
WHILE DRIVING AND WITHOUT WARNING AIR BAG LIGHT ILLUMINATED ON DASHBOARD. MINUTES LATER, LIGHT WENT OFF. DEALER HAS BEEN NOTIFIED; HOWEVER, MECHANIC CAN NOT DUPLICATE THE PROBLEM.*AK CONSUMER ADDS WITH FULL TANK OF GAS, FUEL LIGHT IS ILLUMINATED. *TT
WHILE TRAVELING ON HIGHWAY VEHICLE WAS MAKING A LOUD NOISE WHICH WAS COMING FROM UNDERNEATH THE HOOD. CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDERS, AND VEHICLE WAS IN DRIVE. VEHICLE STARTED ROLLING IN REVERSE.*AK
WHILE DRIVING ENGINE LIGHT CAME ON AND TRANSMISSION SLIPPED WHEN CHANGING GEARS WHICH WAS CAUSED BY TRANSMISSION FAILURE.*AK
CONSUMER RECEIVED A RECALL. TOOK VEHICLE TO BE SERVICED, MECHANIC STATED VEHICLE HAD BEEN SERVICED,.CONSUMER DISAGREED AND STATED VEHICLE STILL HAD SAME PROBLEM. TOOK IT TO ANOTHER DEALER, AND HAD VEHICLE SERVICED. CONSUMER HAD TO PAY FOR SERVICE.*AK
I KNOW A COUPLE OF PEOPLE WHO HAVE HAD EXPERIENCED THE SAME PROBLEMS WITH THEIR CONTOURS AS I HAVE. I BOUGHT THIS CAR THROUGH A PRIVATE PARTY AND TOOK OUT AN EXTENDED WARRANTY THROUGH MY CREDIT UNION. THE TRANSMISSION WAS COVERED BUT THE SIGNALS AND THE SHIFTER LEVER WAS NOT COSTING ME HUNDREDS OF DOLLARS. HOW MANY COMPLAINTS DOES IT TAKE UNTIL THE MANUFACTURER IS FORCED TO RECALL THE PARTS. I READ THE COMMENTS ON THE TRANSMISSIONS AND IT IS AMAZING THAT EVERYONE IS EXPERIENCING THE SAME THING, IT GOES OUT WITHOUT WARNING.*AK
ALTERNATOR ORIGINALLY REPLACED ON 06/04/2001,PART FAILED ON 05/16/2002. *AK
CASING AROUND COIL SPRINGS OF RECALL 01I013000 DOES NOT ALLOW VEHICLE TO CARRY 15 INCH TIRES WHICH ARE RECOMMEND FOR VEHICLE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATED THE DEALER FINAALY AGREED TO ADJUST THE SHILEDS, HOWEVER WHEN HE WENT TO PICK UP VEHICLE, CONSUMER DISCOVERED THAT NEW SHIELDS HAD BEEN INSTALLED.*JB
DURING THE WINTER I TURNED ON MY HEATING UNIT AND IT WOULD NOT BLOW UNLESS IT WAS ON HIGH. I WOULD HAVE TO CONSTANTLY TURN MY HEAT OFF AND ON BECAUSE IT WOULD BE TOO HOT THEN TOO COLD. I NOTICED ON REAL COLD DAYS THE HEATING SYSTEM WOULD MALFUNCTION ON MILDER DAYS THE HEATING SYSTEM WOULD WORK CORRECTLY. MY WINDOW WOULD GET OFF TRACT AND I WOULD HAVE TO CONSTANTLY SET THE WINDOW IN PLACE WHILE I RAISE THE WINDOW. TOOK THE CAR TO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH IT.*AK
SMELLING A BURNT ODOR COMING FROM THE HEATER VENTS.
I HAVE EXPERIENCE DEFECTS WITH THE SEAT BELT BUCKLES AS WELL AS THE SEAT BELTS. THE SEAT BELTS ARE CONSTANTLY JAMMING. THEREFORE, I AM UNABLE TO SAFELY SECURE MY CHILDREN OR MYSELF WHEN DRIVING. ALSO THE BUCKLE DOES NOT FASTEN. SOMETIMES THEY WOULD WORK AND SOMETIMES THEY WOULD NOT. ON THIS PARTICULAR DAY THE BELT JAMMED FOR MY SIX YEAR OLD AND THE BUCKLE WOULD NOT LOCK FOR MY THREE YEAR OLD. I PROCEEDED TO TURN LEFT (AFTER TWO CARS GAVE MY THE RIGHT OF WAY) INTO A PARKING LOT WHILE TRAFFIC WAS AT A STAND STILL. ALL OF A SUDDEN A CAR SPEEDS BY AND FORCED ME TO BRAKE SUDDENLY. WHEN I DID THIS BOTH MY CHILDREN HEADS HIT THE FRONT PASSENGER CAR SEATS. I BEGAN TO WONDER WHAT WOULD HAVE HAPPENED TO MY CHILDREN IF I WOULD HAVE BEEN INVOLVED IN THE ACCIDENT. I HAVE CONTACTED A DEALER TO GET THEM CHECK OUT AND FIXED AND I AM CONTACTING THE MANUFACTURE.*AK
CONSUMER STATES THAT THE SPRING PUNCHED A HOLE IN THE TIRE.*JB. THE FRONT COIL SPRINGS WERE REPLACED.*JB
AUTOMATIC TRANSMISSION FAILED WITHOUT WARNING OR SYMPTOMS WHILE MERGING ONTO A BUSY FREEWAY.VEHICLE COULD HAVE BEEN HIT BY PASSING TRAFFIC BECAUSE OF A NARROW SHOULDER AT POINT OF FAILURE.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Ford Contour → · Every Contour year → · How the figures are calculated →