Page 11 of 17 · complaints 501–550 of 846

1998 Ford Contour complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 27, 2000MD

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 27, 2000TX

MORE OFTEN THAN NOT, WHEN I PUT GAS IN MY CAR, THE CAR KICKS THE PUMP OFF AT LEAST TWICE, SOMETIMES MORE THAN THAT. A FEW DAYS AGO, I BECAME FED UP BECAUSE IT STOPPED AND SPEWED GASOLINE BACK ONTO ME, RUINING MY PANTS. THIS HAS HAPPENED MORE TIMES THAN I CARE TO COUNT. I PUT 25, BUT IT IS JUST AN ESTIMATE. I AM WORRIED THAT IT WILL SPEW MORE THAN JUST A LITTLE GAS NEXT TIME. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 24, 2000ME

WHEN FUELING IN HOT WEATHER, GASOLINE DOES NOT FLOW FROM PUMP NOZZLE INTO TANK. PUMP SHUTS OFF EVERY FEW CENTS, AND GASOLINE SPURTS BACK OFTEN. DEALER CLAIMED TO FIX, BUT PROBLEM PERSISTS. *AK

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Nov 22, 2000AL

VEHICLE WAS REPAIRED UNDER RECALL FOR GEAR SHIFT INDICATOR. AFTER REPAIRS OF VEHICLE, IT WOULD NOT GO INTO GEAR. DEALER HAS ATTEMPTED TO REPAIR VEHICLE THREE TIMES SINCE FIRST REPAIRED, AND PROBLEM HAS NOT BEEN CORRECTED. MANUFACTURER HAS BEEN NOTIFIED.*AK *SLC

Engine and Engine Cooling › Exhaust System
Filed Nov 20, 2000PA

CONSUMER HAS BEEN SMELLING FUMES INSIDE VEHICLE FOR 6-8 MONTHS. SEVERAL DEALERS COULD NOT DETERMINE WHAT CAUSED IT. CONSUMERS COMPLAINED THAT FUMES WERE MAKING HER SICK. CONSUMER HAS STOPPED DRIVING VEHICLE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Nov 15, 2000IA

SAFETY FEATURE ON VEHICLE CAN BE SHIFTED (FLOOR) WITHOUT PRESSING BRAKES OR ACCELERATOR PEDAL. EVEN IF VEHICLE WAS NOT STARTED OR STARTED CAN SHIFT INTO GEAR. TOOK VEHICLE TO DEALER & WAS INFORMED BY MECHANIC THAT SOLENOID HAD BROKEN, BUT NOT UNDER WARRANTY OF SAFETY RELATED ISSUES. *AK

Unknown or Other
Filed Nov 8, 2000CA

CAR SHUTS OFF WITHOUT WARNING,WHILE IN GEAR. *AK

Electrical System › Ignition
Filed Nov 7, 2000FL

INTERMITTENTLY WHILE DRIVING VEHICLE AT ANY SPEED VEHICLE CUT OFF. VEHICLE HAS CUT OFF 3 TIMES SINCE SEPTEMBER OF THIS YEAR. A TOTAL OF 6 SIX TIMES OVER LAST 3 YEARS. EACH TIME VEHICLE HAD TO BE TOWED TO DEALERSHIP, IT WILL NOT RESTART. DEALERSHIP HAS TRIED TO CORRECT THIS PROBLEM, BUT PROBLEM STILL EXISTS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission
Filed Nov 7, 2000NC

TRANSMISSION SLIPS AND JERKS AND CAN'T BE DRIVEN FOR LONG PERIODS OF TIME. COST IS 1,500 TO FIX IT. I DON'T HAVE THE MONEY TO FIX IT. THIS IS OBVIOUSLY A FACTORY RELATED PROBLEM. I AM VERY DISPLEASED WITH FORDS.*AK

Seat Belts › Front › Buckle AssemblyCrash2 injured
Filed Nov 3, 2000WA

CONSUMER'S VEHICLE WAS AT A INTERSECTION AND ANOTHER VEHICLE VEERED INTO IT. CONSUMER AND HIS WIFE WAS THROWEN FORWARD. SEAT WAS KNOCKED AT A 45DEGREE ANGLE. SEAT BELT BROKE AND LATCH FAILED. ALSO, THE DRIVER'S SEAT AND PASSENGER'S SEAT BROKE. DEALERSHIP WAS AWARE OF THE PROBLEM. THERE WERE MINER INJURIES.*AK

Equipment › Appliance › Air Conditioner
Filed Nov 1, 2000CA

A/C NOT COLD ENOUGH DUE TO FAULTY SEAL O-RINGS AT THE EVAPORATOR TOP AND LOWER LINE OUTLET. NLM

Fuel System, Gasoline
Filed Oct 26, 2000NJ

EA00025, WHILE REFUELING IT WON'T REFUEL OR IT'S VERY HARD TO FUEL VEHICLE. COMMON PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Oct 26, 2000CT

WHEN IT RAINS ALOT SERPENTINE BELT SKIPS AND I LOSE STEERING POWER. THE LAST TIME IT HAPPENED I NEARLY STRUCK A CONCRETE WALL. I CALLED THE DEALER AND THE MANAGER PLAYED DUMB SAYING THAT HE WAS NOT AWARE OF A DEALER NOTICE. I CHECKED YOUR WEB PAGE AND THERE IS A SERVICE BULLETIN. I AM AFRAID IF THIS WERE TO HAPPEN AT SPEED OR ON A CURVE THAT I OR MY CHILDREN COULD BE SERIOUSLY INJURED IF INVOLVED IN A CRASH.*AK

Electrical System › Alternator/Generator/Regulator
Filed Oct 25, 2000GA

I HAVE TAKEN MY CAR TO THE FORD DEALER TWICE AND THEY HAVE BEEN UNABLE TO FIX MY CAR. YET THEY FIND IT NECCESSARY TO KEEP MY CAR FOR WEEKS AT A TIME. I AM AT THE POINT TO WHERE I WANT THEM TO TAKE THIS CAR BACK AND GIVE ME A NOTHER ONE. PLEASE HELP ME. I HAVE NO MORE RENTAL CAR FEES AND THEY ARE LOOKING AT MY SITUATION LIKE OH WELL. THAT IS NOT FAIR TO ME. IF YOU HAVE ANY SUGGESTIONS OR ANY KNOWLEDGE THAT WILL ELEVIATE MY PROBLEM PLEASE GET IN CONTACT WITH ME.*AK

Visibility › Defroster/Defogger/Hvac System
Filed Oct 16, 2000VA

1)DRIVER'S POWER SEAT ROCKS FROM FRONT TO REAR, REPLACING SEAT TRACK MADE PROBLEM WORSE. 2) VENTS LOCATED TO CLEAR SIDE WINDOW OF FOG DO NOT OPERATE WHEN HEAT SELECTOR KNOB IS SET TO HOT.

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Oct 10, 2000IL

HEADLIGHTS IN LOW DIM WHEN ACTIVATED THERE IS A SHADOW IN THE HEADLIGHT WHICH MAY CAUSE VISUAL DIFFICULTY AND MAY RESULT IN A CRASH. FORD SAID IT'S THE DESIGN OF THE HEADLIGHTS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 9, 2000MI

RECENTLY MY 1998 CONTOUR SVT'S ANTI-LOCK BRAKES HAVE ON SEVERAL OCCASIONS LOCKED UP WHEN APPLIED CAUSING THE CAR TO SWERVE. IN SOME CASES THE BRAKES HAVE REMAINED LOCKED AND ONLY RELEASED AFTER BEING TAPPED AND PRESSED SEVERAL TIMES AFTER THE CAR HAS BEEN CAUSED TO COME TO A HALT IN TRAFFIC. AVAILABLE AVENUES OF ADDRESSING THIS SERIOUS BRAKING PROBLEM IN THE VEHICLE WITH FORD MOTOR COMPANY ARE EXHAUSTED. FORD'S STANDARD POLICY REQUIRES THE DEALER'S SERVICE FACILITY TO REPLICATE THE PROBLEM. THE PROBLEM IN THIS CASE IS INTERMITTENT AND DEALER CANNOT REPLICATE IT. FORD REFUSES TO BE INVOLVED OR TO DISCUSS THE PROBLEM BEYOND THE CLERICAL AREA THAT ANSWERS AT CUSTOMER RELATIONSHIP CENTER. I PURCHASED THE ABOVE VEHICLE NEW FROM BORGMAN FORD IN GRANDVILLE, MICHIGAN IN 1998. I CURRENTLY RESIDE IN BIRMINGHAM, MICHIGAN. THE VEHICLE WAS TAKEN TO HUNTINGTON FORD IN ROCHESTER HILLS ON TWO OCCASIONS. IN THE FIRST INSTANCE I PAID TO HAVE THE REAR BRAKE PADS REPLACED AND ALSO A FEE TO HAVE THE CAR INSPECTED FOR THE LOCKUP PROBLEM. THE PROBLEM COULD NOT BE REPLICATED AND NO SOURCE WAS IDENTIFIED. AFTER THE LATEST INCIDENT HUNTINGTON PROVIDED A "LOANER" VEHICLE FOR TWO OR THREE DAYS, BUT WAS AGAIN UNABLE TO REPLICATE OR IDENTIFY THE SOURCE OF THE PROBLEM. INTERNAL FORD PROCEDURES BLOCK EFFORTS TO BRING THE SITUATION TO THE ATTENTION OF A HIGHER LEVEL OF FORD MANAGEMENT. I HAVE CONTACTED FORD THROUGH THEIR CUSTOMER RELATIONSHIP CENTER, 800-392-3673--A HIGHER LEVEL OF AUTHORITY IS NOT AVAILABLE

Wheels
Filed Oct 4, 2000CA

THE LEFT FRONT WHEEL BEARING DUST COVER RUBBS ON THE WHEEL. IT GIVES THE IMPRESSION THAT A WHEEL BEARING IS BAD.

Service Brakes, Air › Antilock › Wheel Speed Sensor
Filed Oct 4, 2000NY

SPEED SENSOR BROKE CAUSING THE SPEEDOMETER TO NOT WORK, CONFUSING THE CAR'S COMPUTER, THE ENGINE REVED ON HIGH AND THE VEHICLE SUDDENLY BUCKED LIKE IT WAS DOWNSHIFTING. *SLC

Power Train › Automatic Transmission
Filed Oct 1, 2000PA

I MENTIONED TO THE DEALERSHIP WHERE I PURCHASED MY CAR THAT WHEN I TEST DROVE IT, IT JUST SEEMED TO JERK WHEN IT WOULD SHIFT. KEN SCHUCK ASSURED ME THAT THERE WAS NOT ANYTHING WRONG WITH THE CAR. IT DID COME WITH A WPC ASSOC. LIMITED WARRANTY THOUGH IF ANYTHING WOULD HAPPEN IT WOULD BE COVERED. WELL, MY CAR CONTINUED TO AUTOMATICALLY SHIFT HARD AND I WAS ALLOWED TO TAKE IT TO AAMCO IN WMSPT. PA. THIS WAS A MONTH AGO. THEY LOOKED AT IT AND SAID THERE WAS NOTHING WRONG WITH MY CAR. I CONTINUED TO DRIVE IT UP UNTIL 4 WEEKS AGO AND ON MY WAY TO WORK "THE TRANSMISSION WENT." I CONTACTED KEN AND TOLD HIM WHAT HAPPENED AND HE SAID TO CALL THE WARRANTY CO. AND TAKE IT TO A DEALERSHIP. WHICH I DID AND 4 WEEKS TO THIS DAY, THEY STILL HAVE IT AND IT'S STILL NOT REPAIRED! THAT'S AT FARFIELD FORD PA. 570-368-8121. SO, BETWEEN KEN, WPC WARRANTY AND FARFIELD, I'M NOT GETTING MY CAR FIXED. PLEASE HELP ME. I KNOW THERE IS RECALL WORK THAT NEEDS DONE ALSO. PLEASE HELP ME. *AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 29, 2000MO

BRACKET THAT HOLDS BRAKE LINE INTO THE REAR PART OF THE ENGINE MELTED OFF OR BROKE, CAUSING NO BRAKING ABILITY, WHICH ALMOST CAUSED A CRASH. CURRENTLY WILL TAKE TO THE DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine
Filed Sep 29, 2000PA

WHILE UNDER WARRANTY THE ENGINE LIGHT CAME ON. HAD IT REPLACED. WHILE UNDER WARRANTY HAD THE REAR MAIN SEAL REPLACED. JUST THREE WEEKS AFTER THAT REPAIR THE OIL LIGHT CAME ON. I CHECKED THE OIL LEVEL AND FOUND THAT IT WAS AT THE PROPER LEVEL.I TOOK IT TO THE DEALER WHO SAID I NEEDED A NEW ENGINE. NOW I HAVE APPEALED TO FORD MOTER CO. TO REPLACE THE ENGINE AT THEIR COST. IT SEEMS TO ME THAT THE FAILURE BEGAN UNDER WARRANTY BUT ONLY MANIFESTED ITSELF 3 WEEKS AFTER THE WARRANTY PERIOD.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Sep 28, 2000MI

WHEN SHE APPLIED BRAKES PEDAL WENT ALL THE WAY TO FLOOR. AND THE BRAKE LIGHT STAYS ON CONSTANTLY. CONSUMER WAS GOING OUT OF DRIVEWAY/ BACKING UP AND APPLIED BRAKES, AND VEHICLE KEPT GOING. VEHICLE SLID AND WAS INVOLVED IN A CRASH. VEHICLE AT THE DEALERSHIP.*AK

Engine and Engine Cooling › Cooling System
Filed Sep 20, 2000CT

VEHICLE WAS RUNNING HOT THE 1ST TIME DEALER KEPT IT FOR 2 WEEKS & CLAIMED IT WAS FIXED. VEHICLE WENT TO THE DEALER AGAIN THIS TIME FOR 47 DAYS WHICH A LOANER VEHICLE WAS GIVEN & IT WAS RETURNED WITH NO EXPLANATION WHAT WAS WRONG. IT'S STILL RUNNING HOT. *AK

Service Brakes, Air › Antilock
Filed Sep 17, 2000CA

I AM VERY DISPLEASED WITH THE FORD CONTOUR. ABOUT 2 MONTH AFTER I PURCHASED MY CAR I HAD TO HAVE THE BRAKE PADS REPLACED, THEN REPLACED AGAIN AFTER THAT. I'VE HAD SEVERAL RECALLS ON THE CAR, NOT TO MENTION ALL THE OTHER HEADACHES I'VE DEALT WITH. I'M REALLY CONSIDERING NOT TO EVER BUY ANOTHER FORD CAR, THIS HAS BEEN THE WORST CAR I'VE EVER OWNED

Visibility › Defroster/Defogger/Hvac System
Filed Sep 16, 2000IA

WHEN THE CAR IS DRIVEN AND YOU TURN THE HEATING SYSTEM ON YOUR GETTING A MUSTY SMELL. IT HAPPENS ON HEATING MORE THAN COOLING.

Air Bags
Filed Sep 12, 2000CO

I NEED TO FIND OUT INFORMATION REGARDING NHTSA CAMPAIGN 99V243000 ON THE AIRBAG SENSORS. THE WEBSITE STATES THAT "VEHICLES THAT HAVE THE AIRBAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED" CURRENTLY, THE DEALER REFUSES TO INSTALL THIS MONITOR AS PART OF THE RECALL SAYING THAT THEIR INFO DOES NOT COVER IT. THEY WANT US TO REPLACE IT AT AN APPROXIMATE COST OF 200 DOLLARS PLUS LABOR. I WOULD LIKE TO HAVE SOME SORT OF DOCUMENTATION SENT TO ME TO FIND OUT IF THE INFO ON THE WEBSITE IS CORRECT. IF IT IS CORRECT, I WOULD LIKE TO BE ABLE TO PROVIDE THE DEALER WITH SOME SORT OF DOCUMENTATION, RECALL NUMBER, ETC. ANY HELP YOU COULD GIVE ME IN RESOLVING THIS WOULD BE APPRECIATED. *AK

Tires
Filed Sep 6, 2000MI

PE00-020; FIRESTONE FIREHAWK GTA, P20560R15, ORIGINAL EQUIPMENT FOR FORD CONTOUR 1998 WITH 14,300 MILES . ALL 4 TIRES CRACKED FROM TREAD ALL THE WAY AROUND THE TIRE. CONSUMER WAS ADVISED TO GO SLOW ON ROADS, AND AVOID HIGHWAYS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 5, 2000MI

THOUGH THIS CAR IS ONLY SLIGHTLY OVER 3 YEARS OLD, I HAVE HAD 5 RECALLS ON IT, HAD TO REPLACE FRONT WHEEL BEARINGS ($400), CONSOLE CLOCK LIGHT HAS BURNED OUT, HAD TO REPLACE WINDSHIELD DUE TO EXTENSIVE CRACK CAUSED BY SMALL STONE CHIP,ETC. CURRENT CAM TIMING JOB ESTIMATED AT $1,000. I'VE NEVER HAD THIS MUCH TROUBLE WITH A VEHICLE IN MY LIFE. ASKED FORD'S TO COVER 1/2 OF COST; WAS REFERRED TO DEALER, WHO "DECLINED." IS THERE ANYTHING ELSE I CAN DO ABOUT THIS LEMON??

Power Train › Manual Transmission
Filed Aug 30, 2000WA

3RD GEAR SYNCRONIZER FAILED. TRANSMISSION IS DIFFICULT TO SHIFT INTO 3RD GEAR. GRINDING SOUND PRESENT WHEN SHIFING INTO 3RD, EVEN WITH THE CLUTCH PEDAL PUSHED ALL THE WAY IN.

Tires
Filed Aug 25, 2000TN

FUSEBOX: BOUGHT CAR IN JULY 1999, HAD TO HAVE THREE RECALLS FIXED, ONE OF THEM WAS ON THE AIR BAG SENSOR, WE WENT AND HAD ONE OF THE RECALLS CORRECTED, THE NEXT WEEK WE WERE SCHEDULED TO HAVE THE REMAINING TWO FINISH, ON WEDNESDAY OF THAT WEEK THE AIR CONDITIONER STOPPED WORKING WHILE WE WERE DRIVING HOME FROM WORK, WE HAD THE MECHANIC CHECK IT THAT FRIDAY WHEN THEY FIXED THE AIR BAG SENSOR, THE MECHANIC SAID THE FUSE BOX WAS BROKEN AND NEEDED TO BE REPLACED, HE REPLACED THE FUSE BOX (FREE OF CHARGE) AND WE WENT ON OUR WAY, THEN ON 8/14/2000 AS WE WERE AGAIN DRIVING HOME FROM WORK ON THE EXPRESSWAY AT ABOUT 55 THE AIR CONDITIONER DIED AGAIN, WE READ THROUGH THE CAR MANUAL AND FOUND THE CORRECT FUSES TO THE BLOWER MOTOR AND A/C, WE CHANGED THOSE FUSES, THAT DIDN'T FIX THE PROBLEM, WE THEN CHANGED THE RELAYS, (WHICH WERE VERY HARD TO GET REPLACEMENTS FOR), THAT DIDN' T FIX IT EITHER, FINALLY WE TOOK IT TO A FORD DEALER AND HAD THEM CHACK IT, THEY SAID THERE WAS A FUSE IN THE FRONT (WHICH THE OWNERS MANUAL SAID SHOULD ONLY BE CHANGED BY AN AUTHORIZED FORD MECHANIC) THAT HAD BLOWN AND WHEN IT DID IT FUSED THE FUSE TO THE CONNECTOR AND THAT THE ENTIRE FUSE BOX WOULD HAVE TO BE REPLACED, THIS TIME AT A COST OF OVER $400.00 TIRES: WE HAVE JUST HAD TO REPLACE TWO FIRESTONE FIREHAWK GTA P205/60R15 90T M+S TIRES BECAUSE THE TREAD WAS COMING AWAY FROM THE SIDEWALL AT THE SEEM, IT WAS SO BAD THERE WERE SMALL FLAPS OF THE TREAD THAT STUCK STRAIGHT OUT LIKE SOMEONE HAD PEEL A BANANA.( DOT

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Aug 23, 2000WV

WHEN PUTTING GAS IN TANK IT BEGAN TO SPITTING THE FUEL BACK OUT AFTER A FEW CENTS. IT TAKES AT LEAST 10 MINUTES TO PUT 5$ WORTH OF GAS INTO VEHICLE. DEALER HAS BEEN CONTACTED. *AK

Unknown or Other
Filed Aug 23, 2000MO

ENGINE CHECK LIGHT COMES ON AND STAYS ON.*AK

Seat Belts › Front › Retractor
Filed Aug 22, 2000PA

BOTH THE DRIVER'S SIDE AND PASSENGER'S SIDE SEATBELT DO NOT RETACT DURING NORMAL USE. THE SEATBELTS WILL FOLD OVER AND BECOME JAMMED APPROXIMATELY 4-5 TIMES DURING THE WEEK. WOULD LIKE TO HAVE THE PROBLEM TAKEN CARE OF BEFORE SOMEONE IS KILLED BECAUSE A SEATBELT DOES NOT RETRACT AND TIGHTEN UP DURING AN ACCIDENT.

Suspension › Rear
Filed Aug 22, 2000CA

NO SUMMARY

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Aug 21, 2000MD

I WAS IN TRANSIT TO REPLACE MY BRAKING SYSTEM FOR THE SECOND TIME IN 6 MONTHS WHEN MY TRANSMISSION FAILED. MY 'CHECK ENGINE' LIGHT STAYS ON AND THE CAR NOW STALLS WHEN IN A STOPPED POSITION AT A TRAFFIC LIGHT. THESE ISSUES, AMONGST A LIST OF OTHER MAJOR FAILURES HAS OCCURRED IN THE LAST 2.5 YEARS OF OWNERSHIP OF THIS LEMON ( COMPLETE A/C SYSTEM HAS BEEN REPLACED, COMPLETE FUEL SYSTEM HAS BEEN REPLACED, WINDOW MOTOR HAS BEEN REPLACED, ETC.). NEITHER THE FORD MANUFACTURER OR DEALERSHIPS HAVE RESPONDED, AGREED OR OFFERED ANY INVESTIGATION, CORRECTION, COMPENSATION OR ASSISTANCE IN RESPONSE TO THESE PREVIOUSLY WRITTEN AND VERBAL MATTERS, AND LEGAL ACTION WILL COMMENCE. THE ISSUES LISTED IN THIS TABLE ARE ONLY THE RECENT (LAST 3 MONTHS), AND DO NOT INCLUDE THE MONTAGE OF PROBLEMS IN THE LAST 2 YEARS, SOME OF WHICH ARE MENTIONED IN THE COMMENTS SECTION.

Tires
Filed Aug 19, 2000GA

I PURCHASED MY CAR IN JUNE 98 AND BEFORE LEAVING THE LOT THE SERVICE DEPARTMENT HAD TO REPLACE BOTH OF THE REAR TIRES DUE TO DEFECTS. THEY COULD NOT DETERMINE THE EXACT PROBLEM. THEREFORE THE TIRES WERE REPLACED. SINCE THEN I HAVE HAD TO REPLACE THE FRONT TIRES IN FEB 2000. THIS WAS DUE TO THE TREAD SEPERATION AND EXTENSIVE WEAR. AT THE SAME TIME I WAS TOLD THAT THE FRONT BRAKES WERE BAD AND THAT I NEEDED NEW BRAKES AND ROTORS. THE TIRES AND BRAKE JOB COST 481.93. NOW I HAD 2 FLAT TIRES ON THE SAME TIRE WITHIN 3 WEEKS OF EACH OTHER AND NOW THE BACK BRAKES NEED REPLACING. I FEEL THAT THESE REPAIRS ARE DUE TO DEFECTIVE PARTS. I HAVE ALREADY TAKEN MY CAR BACK TO FORD FOR AT LEAST 6 MANUFACTURER RECALLS. I DO NOT FEEL SAFE DRIVING THIS CAR. THE CAR SENSOR LIGHT HAS BEEN REPLACED AND REPLACED BUT IT STILL COMES ON ALL THE TIME. FROM MY RESAERCH ON THIS COMPONENT THIS COULD CAUSE THE AIR BAGS TO ENGAGE WITHOUT CAUSE. BETWEEN THE RECALLS, TIRE, AND THE BRAKES THIS SEEMS TO ME TO BE A VERY UNSAFE VECHILE. I WAS THINKING THAT THE PROBLEMS WERE NORMAL BUT AFTER HAVING ALL THESE RECALLS AND NOW THE RECALL ON SOME OF FIRESTONE TIRES I THOUGHT THAT I SHOULD LET SOMEONE KNOW OF THE PROBLEMS THAT I'VE HAD WITH MY CAR.( DOT NUMBER: TIRE SIZE: P20560R15 )

Power Train › Manual Transmission
Filed Aug 16, 2000OK

WHEN ATTEMPTING TO SHIFT INTO 3RD GEAR, GEARS GRIND SEVERELY.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 14, 2000MA

VERY DIFFICULT FILLING GAS TANK, WHEN FILLING PUMP KEEPS SHUTTING OFF , AT TIMES GAS WILL COME RIGHT BACK OUT ALL OVER THE SIDE OF THE CAR. *AK

Unknown or Other
Filed Aug 11, 2000NC

ENGINE CHECK LIGHT STAYED ON THE DASHBOARD CONSTANTLY. VEHICLE WILL NOT MOVE BEYOND 30 MPH IN FIRST GEAR. THEN WHEN VEHICLE IS IN SECOND GEAR IT GOES UP TO 70MPH. *AK

Power Train › Automatic TransmissionCrash
Filed Aug 3, 2000AZ

VEHICLE JUMPED INTO REVERSE INADVERTENDLY WHILE IN PARK, RESULTING IN A COLLISION. MANFUACTURER AND DEALER HAVE BEEN NOTIFIED. *AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Aug 1, 2000IL

THE FUSE TO TURN SIGNALS CONTINUE TO BLOW, AND THERE IS NO WARNING UNTIL ATTEMPED TO USE THE SIGNAL. DEALER HAS BEEN CONTACTED. *AK THE VEHICLE WAS TAKEN TO A DEALER IN MAY 2000 FOR SHIFT INDICATOR PROBLEM RECALL. THE VEHICLE WAS RETURNED TO THE DEALER AGAIN SEVERAL TIMES BECAUSE THE PROBLEM CONTINUED AND APPROXIMNATELY 12 FUSES BLEW OVER ALL. *YH

Unknown or Other
Filed Jul 31, 2000GA

WATER PUMPS FAILED.*ET

Tires › SidewallFire
Filed Jul 26, 2000NC

(3)OF THE FOUR TIRES SEPERATED WHERE THE TREAD MEETS THE SIDEWALL AT 7000MILES. DEALER WILL REPLACE ONLY TWO OF THE TIRES.

Wheels
Filed Jul 25, 2000NC

WHEELS HAVE 12 HOLES ON A 14 INCHES WHEELS WHERE THEY ARE CRACKING AND CAN POP OUT OF VEHICLE. *AK

Engine and Engine Cooling › Cooling System
Filed Jul 25, 2000GA

HAVE HAD 5 RECALLS SINCE BUYING THE CAR. ALSO, HAVE HAD TO HAVE THE WATER PUMP CHANGED. THE PROBLEM IS TRYING TO GET THE RECALLS DONE. I HAD TAKEN THE CAR IN PREVIOUSLY ONLY TO BE TOLD THEY DIDN'T HAVE THE PARTS AND HAD TO RESCHEDULE. THE LAST TWO RECALLS I STRESSED THE IMPORTANCE OF GETTING THESE DONE WHEN SCHEDULE. THE AIR BAG AND THE BRAKES WERE THE LAST TWO. I SCHEDULED THEM FINALLY IN APRIL THIS YEAR. ON SATURDAY AFTERNOON I WENT TO PICK UP MY CAR ONLY TO BE TOLD THEY DID NOT HAVE THE PARTS. I EXPRESSED AGAIN HOW HARD IT WAS FOR ME TO COME IN BECAUSE I WORK 5-6 DAYS A WEEK. AGAIN I RESCHEDULED FOR JULY. I CALLED AND MADE AN APPOINTMENT VERIFIED THE PARTS WERE THERE. I BROUGHT THE CAR IN. AGAIN LATE SATURDAY AFTERNOON WENT TO PICK UP THE CAR ONLY TO BE TOLD AGAIN THEY DID NOT HAVE PARTS. IT SEEMS TO BE THESE RECALLS ARE NOT THAT IMPORTANT. I ALSO ASKED WHY MY BRAKES SCRUBBED WHEN I STOPPED, THEY COMMENT WAS WE COULDN'T GET IT TOO. MY POINT IS IT I DO NOT BELIEVE THE FORD PLACE CARES ONE WAY OR THE OTHER WHAT HAPPENS TO ME OR MY CAR.

Unknown or Other
Filed Jul 18, 2000SC

CHECK THE ENGINE LIGHT CAME ON REPEATDLY AFTER BEING FIXED. YH

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 17, 2000AZ

THE PART FOR THIS CAR IS BACK ORDERED AS OF TODAY NO PART AVAILABLE. CAR IS NOT OPERATIVE. BACKORDER IS WHO NATION AND CANADA. PAYING FOR A VEHICLE THAT YOU CAN'T EVEN USE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

Equipment › Appliance › Air Conditioner
Filed Jul 17, 2000FL

TOOK VEHICLE TO DEALER TO HAVE PROBLEM RESOLVED, GAVE INFO ON TSB ABOUT PROBLEM ABSOLUTELLY NOTHING WAS DONE TO VEHICLE. CABLE ASSEMBLY AT BLOWER RESISTOR MELTED WHILE A/C WAS RUNNING EARLIER THIS AFTERNOON. WILL DEFINITELY HAVE A DISCUSSION WITH DEALER TOMORROW. THERE ARE TWO TSB'S ON BLOWER MOTORS IN THE 98 CONTOUR. WHY DOESN'T THE DEALERS KNOW HOW TO CHECK TO SEE IF THEY APPLY TO A PARTICULAR VEHICLE. I INFORMED THE ASST SERVICE MANAGER OF THE TSB'S ON MY VEHICLE 99M07 & 99M08 BOTH OF WHICH DEAL WITH BLOWER AND BLOWER RESISTOR PROBLEMS. SEEMS MY TRIP TO GARY SMITH THIS DATE WAS A WASTE OF TIME AND ALMOST A WASTE OF MY VEHICLE. THERE COULD HAVE EASILY BEEN AN ELECTRICAL FIRE DUE TO THE OVERHEATING CABLE ASSEMBLY AND BLOWER RESISTOR. MAYBE NHTSA CAN HELP RESOLVE THIS PROBLEM BEFORE SOMEONE GETS HURT!!!!*AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Jul 14, 2000PA

INTERMITTENTLY WHEN HORN BLOWS THERE IS A BURNT WIRE SMELL, AND THE HORN BECOMES INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1998 Ford Contour → · Every Contour year → · How the figures are calculated →