THE DEALER HAD NO PARTS AVAILABLE TO FIX RECALL (00S44/00M13), WHEN THE CONSUMER REQUESTED THE RECALL LETTER BACK BUT THE TECHNICIAN SAID HE THREW IT AWAY NOW THE CONSUMER DOES NOT HAVE A RECALL NOTICE TO TAKE TO ANOTHER DEALER FOR REPAIR. NLM CONSUMER STATES HE IS STILL CONTINUING TO HAVE TRACKING CONTROL PROBLEMS WHEN IT RAINS OR WHEN VEHICLE IS TAKEN TO THE CAR WASH. *SLC
1995 Ford Contour complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
WHILE WATING FOR DEALERSHIP TO RECEIVE PARTS TO REPAIR RECALL #00V367000/ 00S44 FOR ENGINE COOLING SYSTEM. THIS VEHICLE SUFFERED A FIRE IN THE ENGINE COMPARTMENT. *AK
I HAD THE HEATER BLOWER FIXED UNDER WARRANTY ON FEB1,2000. ON NOV 17 2000, I HAD IT REPLACED AGAIN AT MY OWN COST. ON JAN 24, 2001 I HAD IT FIXED AGAIN. THIS TIME I HAD TO REPLACE THE FUSE BOX JUNCTION PANEL AS WELL. THIS HAS BEEN FIXED THREE TIME IN THE LAST 12 MONTHS. EVERYONE I KNOW WHO OWNS A CONTOUR HAS HAD THIS PROBLEM. I DON'T THINK I SHOULD HAVE TO PAY FOR A KNOWN DEFECT LIKE THIS. THEY WOULDN'T FIX IT UNDER THE RECALL THE LAST TWO TIMES BECAUSE I HAD OVER 72000 MILES ON IT AND I SPENT OVER 300.00 OF MY MONEY ON IT THE LAST TWO TIMES. THANK YOU FOR YOU TIME
RECALL 00V367000/ COOLING FAN FAILURE. CONSUMER MADE APPOINTMENT FOR RECALL REPAIRS. LEFT VEHICLE AT DEALERSHIP ALL DAY, REPAIRS NOT PERFORMED DUE TO NO PARTS. WAS TOLD DEALER WOULD CALL WHEN PARTS CAME IN. 10 DAYS LATER, CONSUMER CALLED DEALER TO INQUIRE ABOUT PART. WAS TOLD PART WAS IN, AND GIVEN APPOINTMENT. VEHICLE WAS AT DEALER FROM 9:20 AM UNTIL 3:30 PM ON 2 MAR 2001, AND RECALL REPAIRS NOT PERFORMED. CONSUMER NEEDED VEHICLE AND LEFT DEALERSHIP. WHILE THERE SHE OBSERVED A WALK IN BEING TOLD HIS VEHICLE WOULD BE SERVICED. *AK
PROBLEM STARTED AT 59000 MILES AND HAS WORSENED. HAS BEEN TO DEALER ON 3 DIFFERENT OCCASIONS AND TOLD THAT THIS IS "NORMAL FOR MILEAGE". DIFFICULTY ENGAGING GEARS 2,3,4 ESPECIALLY ON DOWN SHIFT. CAN NOT ENTER 4TH GEAR AT 50-55 MPH. CANNOT ENTER 3RD AT 40-45MPH. *AK
CONSUMER RECEIVED RECALL 00V367, HOWEVER REPAIRS COULD NOT BE COMPLETED FOR ANOTHER WEEK DUE TO A LACK OF PARTS. *SLC
CONSUMER HAS TAKEN VEHICLE TO DEALERSHIP REGARDING RECALL 00V367000/MANUFACTURER RECALL 00S44/00M13/COOLING FAN FAILURE. DEALER WAS REFUSING TO PERFORM NECESSARY REPAIRS. *AK THE OWNER OF THE VEHICLE WAS DIED AND THE DAUGHTER BROUGHT IN THE VEHCILE FOR RECALL SERVICE. ORIGINAL DOCUMET WAS MISPLACED, BUT THE DAUGHTER HAD A COPY WHICH THE DEALER DECLINED TO ACCEPT. *YH
CONSUMER WAS TRAVELING 34MPH WHEN BRAKES DIDN'T HOLD. WHEN APPLYING BRAKES PEDAL WENT UP AND DOWN. DEALERSHIP WAS AWARE OF PROBLEM.*AK
THE VEHICLE SUDDENLY OVERHEATED QUICKLY DAMAGING THE HEAD GASKET AND THERMOSTAT, THE CONSUMER BELIEVES SHE SHOULD BE REIMBURSED FOR REPAIR UNDER RECALL 00V-367, DEALER REFUSED REIMBURSEMENT. NLM
THE CONSUMER BELIEVES HER VEHICLE EXPERIENCED RECALL (00V-367) FAILURE OF THE ENGINE COOLING FAN MOTOR PRIOR TO NOTICE RESULTING IN A VEHICLE FIRE. NLM
VEHICLE HAD CAUGHT ON FIRE, AND OWNER REPLACED COOLING FAN. A WEEK LATER, RECALL 00V36700/ MANUFACTURER'S RECALL 00S440VM13 ARRIVED AFTER REPAIRS WERE DONE. TOOK VEHICLE TO DEALERSHIP. MECHANIC REFUSED TO REPAIR ENGINE COOLING FAN DUE TO OWNER HAVING IT REPAIRED. INDICATED NOTHING COULD BE DONE. OWNER CONTACTED MANUFACTURER WHO AGREED WITH MECHANIC. WAS INFORMED NHTSA WOULD BE NOTIFIED, TOLD NOT TO CONTACT NHTSA. *AK
THE VEHICLE FEELS AS IF IT'S GOING TO STALL INTERMITTENTLY WHILE SITTING AT A LIGHT CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE. NLM
PREMATURE FAILURE OF WATER PUMP (PLASTIC IMPELLOR DISINTEGRATION). *AK
WHILE DRIVING AT APPROXIMATELY 65 MPH ENGINE OVERHEATED, CAUSING "HEAD GASKET" TO GO OUT. TOOK TO DEALERSHIP AND TOLD CONSUMER THAT COOLING FAN WAS OPERATING, BUT COULD NOT CONFIRM WHETHER OR NOT FAN WAS WORKING AT TIME OF INCIDENT. THERE WAS A RECALL 00V367000 REGARDING THE COOLING FAN. CONSUMER COMPLAINT WAS IN REGARD TO DAMAGE CAUSED BY INOPERABLE FAN. *AK ALSO, THERE WAS A HEAD GASKET RECALL BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN NUMBER. *YH
WHILE DRIVING ENGINE WILL OVERHEAT. TECHNICIAN REPLACED THERMOSTAT. THEN, DAYS TOOK VEHICLE BACK TO DEALER FOR A RECALL NOTICE THAT HAD RECEIVED FOR COOLING FUSE WHICH HAD TO BE REPLACED. DUE TO FUSE HEAD GASKET WAS DAMAGED. *AK
HEAD LAMPS ARE DIM. THEIR IS SOMETHING FORMING ON LENS THAT IS CAUSING THIS. DEALER HAS BEEN CONTACTED. *AK
WHILE DRIVING WITHOUT COLLISION OCCURRING DRIVER'S AIR BAG FELL FROM STEERING WHEEL, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
CONSUMER ATTEMPTED TO START VEHICLE, WOULD NOT TURN OVER. RAISED HOOD OF VEHICLE AND TRIED TO RESTART VEHICLE. ON THE SECOND ATTEMPT A FIRE STARTED AND WAS IMMEDIATELY PUT OUT BY CONSUMER. INSURANCE COMPANY WAS IN POSSESSION OF VEHICLE FOR 2 MONTHS, AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE. CONSUMER CLAIMED THAT A PIECE OF MOTOR THAT WAS INITIALLY BURNED, HAS BEEN REPLACED. *AK PREVIOUSLY CONSUMER HAD THE WATER PUMP AND TIMING BELT REPLACED DUE TO ENGINE STALLING, THERE WAS ALSO A COOLANT LEAK, THERE IS A RECALL REGARDING ENGINE FIRES (00V367). *SLC
CONSUMER COMPLAINED, EXHIBITING FEATURES OF NHTSA RECALL #95V232000. THERE IS A STRONG FUEL SMELL COMING FROM VEHICLE. RANDOM OCCURRENCE, NO SPECIFIC CAUSE FOUND. *AK THE FUEL SMELL COMES INSIDE THE VEHICLE ONLY WHEN THE WINDOWS ARE ROLLED DOWN. *YH
BEGINNING A MONTH AGO, MY CAR WILL NOT START ON AN INTERMITTENT BASIS. I HAVE HAD IT TOWED INTO 2 DIFFERENT INDEPENDENT SHOPS, REPLACED FUEL FILTER, AND FUEL PUMP. CAR STILL WON'T START EARLY MORNINGS. HAD CAR TOWED TO FORD DEALERSHIP, THE RETAINED CAR 48 HOURS, COULD NOT IDENTIFY PROBLEM. FRIENDS SUGGESTS IT MAY BE EMI CAUSING PROBLEM. FORD MOTOR COMPANY IN DEARBORN, MI DOES NOT RESPOND TO MY QUESTIONS REGARDING EMI (ELECTRICAL INTERFERENCE WITH MY CAR'S "COMPUTER". NEIGHBORS WITH FORD AUTOMOBILES HAVE HAD SIMILAR PROBLEMS. WE LIVE IN A SENIOR MOBILE HOME PARK AND HAVE NOT GOTTEN ANSWERS FROM OUR LANDLORD.*AK
CONSUMER WAS TRAVELING 50-55MPH , AVEHICLE STARTED SMOKING AT A STOP LIGHT, AND WHEN TAKING OFF. CONSUMER PULLED OVER, AND IT BURSTED INTO FLAMES. INSURANCE COMPANY NEVER SAID WHAT CAUSED FIRE. VEHICLE WAS TOTALED
ENGINE COOLING FAN SHUTDOWN, RENDERING ENGINE INOPERABLE. A RECALL HAS BEEN ISSUED ON VEHICLE. *AK
ALL FOUR MAUAL DOOR LOCKS WHEN LOCKED WILL NOT UNLOCK, PREVENTING ALL/ ANY OCCUPANTS FROM EXITING VEHICLE. CONSUMER EXITED VEHICLE FROM WINDOW OR AFTER KICKING ON DOOR LOCKS WOULD UNLATCH. CONSUMER HAS CONTACTED DEALER. DEALER NOTED THERE WAS A DEFECT IN DOOR LATCHES. DOOR LATCHES NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
ELECTRICAL DEFECT IS CAUSING ERRATIC PERFORMANCE OF PARKING LIGHT ON PASSENEGR'S SIDE, AND AIRBAG LIGHT. PLEASE PROVIDE FURTHER INFORMATION.*AK
REAR BUCKLES CAME OFF, AND CAN'T FASTEN SEATBELTS.*AK
HEAD GASKET BLEWOUT, CAUSING VEHICLE TO OVERHEAT AND SMOKE. THERE WERE NO SIGNS OR WARNING LIGHT INDICATOR. VEHICLE HAD REQUIRED LARGE AMOUNTS OF ANTIFREEZE AND OIL. CONSUMER RECEIVED A RECALL ON COOLING FAN. QUESTIONED DEALER IF RECALL HAD ANYTHNG TO DO WITH GASKET BLOWING. DEALER SAID THEY WERE NOT AWARE OF ANY RELATIONSHIP. *AK THE VEHICLE WOULD NOT START DUE TO SPARK PLUG ASSEMBLY FAILURE AND ENGINE HEAD GASKETS FAILURE. *YH
1.) REPLACED IGNITION SWITCH ON TWO OCCASIONS; 2.) FRONTAL TORSION BAR HAD TO BE REPLACED; 3.) AIR BAG IN STEERING WHEEL HAS A RATTLE NOISE WHEN TURNING WHEEL, AND 4.) AIR BAG SENOR LIGHT INTERMITTENTLY COMES ON. DEALER NOTIFIED AND MADE ALL REPAIRS EXCEPT RATTLE IN AIR BAG ON STEERING WHEEL, AND THE AIR BAG SENSOR LIGHT THAT COME ON INTERMITTENTLY. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
CONSUMER CONTACTED FT MILL FORD FOR RECALL00V367000/ COOLING FAN SEVERAL TIMES, BUT DEALER HAS NOT SET UP AN APPOINTMENT TO PERFORM RECALL REPAIRS IN TIMELY MANNER . IN MEANTIME CONSUMER IS DRIVING AN UNSAFE VEHICLE.*AK
VEHICLE OVERHEATED AND ENGINE COMPARTMENT CAUGHT ON FIRE, TOTALLING VEHICLE . RECALL 00 V367 000/ COOLING VAN HAS BEEN ISSUED. *AK *SLC
WHILE DRIVING ON HIGHWAY AT ABOUT 65 MPH ENGINE COOLING SYSTEM STARTED TO ACT UP, AND TEMPERATURE GAUGE INSIDE VEHICLE STARTED TO REACH THE OVERHEATING AREA, AND THEN ENGINE BLEW. CONTACTED DEALER, AND DEALER SAID THEY WILL TAKE A LOOK AT VEHICLE. *AK THERMOSTAT HAD BEEN REPLACED TWICE AND GALLONS OF WATER AND ANTIFREEZE HAD BEEN PUT INTO THE RADIATOR SEVERAL TIMES BEFORE THE INCIDENT OCCURED. *YH
THIS VEHICLE WAS A TOTAL LOSS. I HAD TO REPLACE WITH A NEW VEHICLE IN JUNE 2000. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ONE OF FRONT AND TWO OF REAR COIL SPRINGS BROKE, CONSUMER STATES THE SPRINGS WERE SO SHARP THEY COULD OF RUPTURED TIRES.*AK THE REAR STRUTS AND THE TWO REAR COIL SPRINGS WERE REPLACED BY DEALER AT CONSUMER'S COST. *YH *SLC
RECALL 98V233000/TRANSMISSION. EVEN THOUGH CONSUMER IS SUFFERING THE SAME PROBLEM THIS VEHICLE DOES NOT FALL UNDER RECALL DUE TO VIN. *AK
WHILE DRIVING AT 25 MPH VEHICLE STALLED, NOT ABLE TO START VEHICLE AGAIN. IN FOR REPAIRS AT THIS TIME. 2 CABLES UNDER HOOD HAD MELTED. ALSO SEAT BELT CASING ON REAR MIDDLE SEAT FELL APART. *AK
FIRST START OF DAY WHILE ENGINE WAS RUNNING FAN MOTOR CAUGHT ON FIRE, CAUSING ABOUT $4000 DOLLARS WORTH OF DAMAGE. *AK
WHILE DRIVING ENGINE WILL OVERHEAT. TEMPERATURE GAUGE WILL GO ALL WAY TO RED PART, AND A DARK SMOKE WILL COME FROM DASHBOARD WITH A PLASTIC SMELL. COOLING SYSTEM WILL NOT WORK. *AK
CONSUMER WAS TRAVELING ON HIGHWAY, AND VEHICLE STARTED TO OVERHEAT. PULLED OVER TO THE SHOULDERS, AND VEHICLE COOLED DOWN. ABOUT 25 MINUTES LATER, THERE WAS A BURNING SMELL INSIDE OF VEHICLE COMING THROUGH THE VENTS. ALSO, ENGINE WAS REPLACED. *AK THE MANUFACTURER HAD ISSUED RECALL NOTICE AND THE VEHICLE WAS FIXED. RECALL # 00V-367. *YH
WATER PUMP FAILED CAUSING THE ENGINE TO OVERHEAT AND CRACK, DEALER STATED THAT THE ENGINE WOULD NEED REPLACED. *SLC
VEHICLE STALLED DUE TO A BLOWN HEAD GASKET, CONSUMER LATER FOUND OUT ABOUT THE MANUFACTURER'S RECALL REGARDING THE HEAD GASKETS AND IS REQUESTING REIMBURSEMENT. *SLC
SERPENTINE BELT NOISY, IDLER PULLEY FLAT WITH FLAT SPOT AND TENSIONER NOT TIGHT. NLM
ENGINE COOLING MOTOR QUIT DUE TO WIRING OVERHEATING . IT ALL MELTED IN A BLOB ON ENGINE. VEHICLE HAS ALWAYS OVERHEATED. SAME PROBLEM AS ONE MENTIONED IN RECALL 00V367000 CONCERNING COOLING FAN IN 2.5 ENGINES, THIS VEHICLE WAS NOT INCLUDED IN RECALL BECAUSE OF A 4.0 ENGINE. *AK
CAR OVERHEATED WITHOUT WARNING AND STALLED. CAR WOULD NOT CRANK BACK UP AND HAD TO GET TOWED. COMPRESSION TEST REVEALED ZERO PRESSURE IN 2 CYLINDERS THUS MEANING COMPLETE ENGINE FAILURE. CURRENTLY, CAR IS AT REPAIR SHOP WHERE ENGINE IS BEING COMPLETELY TORN DOWN TO DETERMINE CAUSE OF ENGINE FAILURE. *AK
A NUMEROUS AMOUNT OF TIMES MY CAR WOULD GET STUCK IN PARK AND AFTER ABOUT 5 MINUTES OF HITTING AND TRYING TO PRESS THE BUTTON IN ON THE GEAR SHAFT, I WAS ABLE TO MOVE IT INTO PARK. I GOT THE PROBLEM FIXED AND IT COST $345.00, WHICH LUCKILY WAS COVERED IN MY 30 DAY WARRANTY. BUT I STILL WORRY THAT THE PROBLEM WILL HAPPEN AGAIN. ANOTHER PROBLEM IS THAT THE STEERING WHEEL AND PART OF THE DASHBOARD VIBRATE EXTREMELY HARD WHEN I HAVE MY FOOT ON THE BRAKE AND THE CAR IN DRIVE, LIKE WHEN I'M AT A STOP LIGHT.*AK
DEFECTIVE ENGINE COLLING FAN CAUSED A FIRE. THIS VEHICLE WAS NOT INCLUDED IN RECALL 00V367000 ALTHOUGH IT HAD SAME PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
FORD HAS A RECALL FOR ENGINE COOLING FAN ON SOME FORD CONTOURS. THIS VEHICLE HAS THAT PROBLEM, BUT IS NOT COVERED BY RECALL. DEALER HAS TOLD CONSUMER THIS. *AK
CONSUMER WAS TRAVELING ON HIGHWAY AND SMELLED SMOKE COMING FROM ENGINE COMPARTMENT. VEHICLE CUT OFF IN MIDDLE OF HIGHWAY. IT WS RAINING AND ENGINE WAS A V-4. RECALL WAS FOR A V-6 ENGINE. VEHICLE CAUGHT ON FIRE. VEHICLE HAD TO BE TOWED. VEHICLE HAD A NEW ENGINE. CONSUMER STATED THAT ENGINE WAS DEFECTIVE FROM BEGINNING, AND ENGINE WAS REPLACED AT HIS EXPENSE. *AK *SLC
ON JUNE 5, 1999 I WAS DRIVING MY FORD CONTOUR AND THE ENGINE JUST STOPPED. I HAD MY CAR TOWED TO AL SERRA FORD IN ALPHARETTA TO SEE WHAT WAS WRONG. THE FORD MECHANIC INFORMED ME THAT HEAD GASKET HAD BLOWN AND THAT THE ENGINE NEEDED TO BE REPLACED. I HAVE CALLED AND WRITTEN TO FORD MOTOR CO. SINCE I HEARD THEY DID HAVE A PROBLEM WITH THIS AND GET NO RESPONSE. THE CONSUMER ACTION CENTER IN ATLANTA SUGGESTED I SPEAK TO YOU.*AK
SWITCH FAILED WHEN REMOVED TO REPLACE IT WAS MELTED TO THE TO THE WIRING CONECTOR AND ONE YEAR LATER THE SAME PART FAILED IT HAD THE SAME PROBLEM IT WILL NOT WORK IN THE HIGH BUT WILL WORK ON OTHER TWO SPEEDS. *AK
ENGINE HEAD GASKET BLEWOUT WITHOUT PRIOR WARNING AND VEHICLE OVERHEATED. ALSO, CONSUMER WAS TRAVELING ON HIGHWAY AND HEARD A SCREECHING NOISE, AIR CONDITIONER WENT OUT, AND HEATER MOTOR BURNED OUT, THERE WAS NO HEAT. SHE HAS CONTACTED DEALERSHIP. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1995 Ford Contour → · Every Contour year → · How the figures are calculated →