WHEN CONSUMER TURNED ON THE WINDSHIELD WIPERS, THE WIPER ASSEMBLY FELL APART, THERE WAS A LOUD GRINDINDG NOISE WHEN SHE TURNED WINDSHIELD WIPERS ON.*AK DURING A RAIN STORM THE DRIVERS SIDE WINDSHIELD WIPER FAILED.*AK. THE DEALER INFORMED CONSUMER THAT THE ENTIRE ASSEMBLY HOUSING NEEDED TO BE REPLACED.*YH
1995 Ford Contour complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
CATALYTIC CONVERTER PLUGGED. MECHANIC ADVISED ME THIS IS A FORD ORDERED RECALL. I HAVE DOCUMANTATION THAT FORD RECALL 97E61 WAS PERFORMED, BUT NOW CONVERTES THEY HAVE REPLACED ARE CLOGGED. FORD TOLD ME THAT THEY WERE NOT ALLOWED TO PROCEED WITH ANY REPAIRS AND NHTSA ARE THE ONLY BODY TO POST A RECALL. IT IS MY OPINION THAT FORD HAVING TO MEET ITS RESPONSIBILITY TO MAKE THIS RIGHT BY RECALL 97E61 SHOULD ALSO REPAIR THE REPAIR THAT DOES NOT WORK. THIS SHOULD NOT HAVE HAPPENED I HAVE LESS THAN 50,000 MILES SINCE THEY INSTALLED THE NEW CONVERTERS. *AK
ACCORDING TO NEWS GROUPS ON THE INTERNET, THOUSANDS OF FORD WATER PUMPS HAVE FAILED PREMATURELY BUT SO FAR NO RECALL. THIS SEEMS TO BE WRONG.*AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
WHEN SHIFTING TO DRIVE, INDICATOR SHOWS GEAR TO BE IN NEUTRAL. SAME PROBLEM AS MENTIONED IN RECALL 98V233000. YET, THIS VEHICLE NOT IN RECALL. *AK *JG
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND NOTICED A SMOKE SMELL COMING THROUGH THE VENTS. HE PULLED OVER TO THE SHOULDER AND VEHICLE WAS ON FIRE. DEALERSHIP WAS AWARE OF PROBLEM.*AK PRIOR TO RECALL 00V367, ENGINE WAS OVERHEATING AND BURNING EXCESS OIL FROM OVERHEATED PISTON RINGS, AFTER RECALL REPAIRS, THERE WAS AN INTERNAL ANTIFREEZE LEAK THAT WAS GOING INTO MOTOR OIL, ENGINE COOLING FANS WERE OPERATING INTERMITTENTLY WHEN ENGINE WAS HOT, DEALER FOUND UPPER RADIATOR HOSE AT WATER PUMP HAD A PINHOLE LEAK, ENGINE COOLING FAN WIRING OVERHEATED AND BURNED OUT AT FAN RELAY AND FAN CONNECTORS, THEN CONSUMER RECEIVED RECALL 01I009 AND HAD THESE REPAIRS COMPLETED ON VEHICLE, AFTER RECALL REPAIRS, ENGINE AND IN-DASH WIRING OVERHEATED AND BURNED, DEALER INSTALLED RECALL PARTS FOR BLOWER MOTOR AGAIN, CONSUMER LATER INFORMED A NEW MOTOR WAS NEEDED DUE TO NO COMPRESSION DUE TO OVERHEATING DAMAGE. THIS TOOK PLACE PRIOR TO VEHICLE FIRE. HEADLIGHT AND TAILLIGHT LENSES REPLACED. OVERDRIVE LIGHT WAS INOPERATIVE, SHIFT LEVER INTERNAL SLIDING BEZEL HAD A STRESS CRACK, AT TIMES IT WAS HARD TO GET OUT OF PARK WHEN TEMPERATURE WAS COLD. A/C DID NOT BLOW COLD AIR AND WAS NOISY. FUEL DOOR WOULD NOT OPEN AT TIMES. SPEEDOMETER CABLE WAS REPLACED DUE TO A TICKING NOISE. *JB
THRE IS A CUURENT CAMPAIGN RECALL ON BOTH DEFECTS, BUT DOES NOT FIX PROBLEM OF WIRE OVERHEAT AND FIRE. *AK
THE MOUNTS FOR THE DRIVER'S SEAT ARE ABOUT TO BREAK OFF. I HEARD A LOUD "POP" WHILE IN MID CORNER, THEN THE SEAT BEAN TO LEAN HARD. WHEN THESE MOUNTS COMPLETELY BREAK, I BELIEVE IT MAY CAUSE A SERIOUS ACCIDENT. I KNOW THAT THIS IS A COMMON PROBLEM IN FORD CONTOURS, PLEASE DO SOMETHING AS THESE SEATS ARE NOT SAFE. HOW CAN FORD EXPECT SOMEONE TO REMAIN IN CONTROL OF THEIR VEHICLE IF THE SEAT BREAKS OFF WHILE THEY ARE DRIVING?*AK
VEHICLE WAS INVOLVED IN A SIDE COLLISION WITH SOME FRONTAL DAMAGES, AND NEITHER AIR BAG DEPLOYED, DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMASTION.*AK
WHILE FILLING VEHICLE WITH GASOLINE FILLER NECK WILL ONLY ACCEPT EIGHT GALLONS OF GASOLINE. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
THE CONSUMER EXPERIENCING PROBLEMS WITH AIR BAGS. *YH
MY COIL SPRING ON THE RIGHT SIDE (REAR) BROKEN. FORD HAS A RECALL FOR THE FRONT COIL SPRING. I TOOK IT TO THE FORD DEALERSHIP AND THEY SAID THAT THERE WASN'T NOTHING THEY COULD DO ABOUT IT BECAUSE THEY CAN ONLY FIX THE FRONT COIL SPRING IF IT WAS BROKEN THEN THEY WILL HAVE TO FIX ALL OF THEM. BUT SINCE IT WAS MY BACK THAT HAD BROKEN THEY CAN'T DO NOTHING ABOUT IT AND THAT IT IS A GENERAL MAINTAINCE PROBLEM THAT I HAVE TO FIX. I TOOK MY CAR TO 4 DIFFERENT REPAIS SHOPS AND THEY SAID THE REAR COIL SPRING BROKEN IS COMMON IN THESE TYPES OF CARS. *AK
THE DOOR LOCKS WILL NOT UNLOCK FROM THE INSIDE. FORD REFUSES TO HELP N ANY WAY. THIS CAN CAUSE UNTOLD PROBLEMS IN CASE OF EMERGENCY. *AK
WE CURRENTLY OWN A 1995 FORD CONTOUR 2.5 V-6. OUR CAR OVERHEATED FOR THE 1ST TIME EVER DUE TO A FAILURE OF THE WATER PUMP. WE CONTACTED FORD TO EVALUATE THE DAMAGE FOR REPAIR. THEY CONTACTED US BACK AND STATED THAT THE FAILURE OF THE WATER PUMP CAUSED DAMAGE TO THE ENGINE AND NOW THEY SAY WE NEED TO REPLACE THE ENGINE AT A COST OF $4200.00. THEY CONTACTED THE MANUFACTURER OF THE WATER PUMP AND THEY WILL COVER THE REPLACEMENT OF THE WATER PUMP DUE TO FAILURE BUT THEY WILL NOT COVER THE DAMAGE TO THE ENGINE DUE TO THE FAILURE OF THE WATER PUMP. I WOULD LIKE TO KNOW IF YOU HAVE RECEIVED OTHER COMPLAINTS SIMILAR TO THIS FOR A WATER PUMP FAILURE. I CAN'T UNDERSTAND WHY THEY WOULD TAKE RESPONSIBILITY FOR THE COST OF REPLACING ONLY THE PUMP WHEN THIS WAS THE CAUSE OF THE ENGINE DAMAGE PER FORD MOTOR CO..
CONSUMER RECEIVED A RECALL NOTICE 00S-440 ON ENGINE COOLING FAN ELECTRONIC FUSE AND TOOK THE VEHICLE TO THE DEALER, AFTER REPAIR THE VEHICLE CONTINUED TO OVERHEAT WORSE THAN BEFORE. *YH
CONSUMER STATED THERE IS A GASOLINE ODOR INSIDE OF VEHICLE. *AK *JG
THE FUSES CONTINUE TO BLOW-AC, DEFOGGER, DEFROST, LEFT & RIGHT BLINKERS ARE NOT OPERATIONG. I HAVE REPLACED THE FUSES MANY TIMES PROBLEM STILL EXSIT. *AK
AFTER HEARING ENGINE NOISE, SMOKE STARTED BILLOWING OUT OF THE FRONT HOOD, AND WATER DRIPPING PROFUSELY ONTO THE GROUND. THE SMELL OF RUBBER WAS OVERWHELMING. IT APPEARS THE BEARING ON WATER PUMP IS FROZEN SOLID AND BELT MELTED. THE CAR HAD TO BE TOWED FOR REPAIRS.. *AK
VEHICLE WOULD STALL WHEN RAINING HEAVY WHILE DRIVING. ALSO CONSUMER GOT A SAFETY LETTER TO GET CORRECTION ON VEHICLE. CONTACTED DEALER, AND DEALER STATED FORD HAD PART THAT COULD CORRECT PROBLEM. PLEASE ADD VIN. *AK
COIL SPRINGS ARE CRACKED IN REAR AND FRONT. VEHICLE HAS BEEN TO THE DEALERSHIP.*AK
MAIN WIRING HARNESS INSULATOR CRACKED AND FELL OFF INTO PIECES, EXPOSING BARE WIRE. FORD HAD A M PROGRAM WIRING. CONSUMER DID NOT RECEIVE NOTICE OF THIS PROGRAM. CONTACTED DEALER, AND VEHICLE WAS IN FOR REPAIR. CONTACTED FORD CUSTOMER SERVICE, AND THEY STATED IF VEHICLE HAD LESS THAN 100000 MILES THEY COULD FIX IT.*AK
A FUEL ODOR IS PRESENT IN PASSENGER COMPARTMENT OF THE VEHICLE, STRONGEST ODORS ARE IN REAR SEATING POSITIONS. DEALERSHIP INFORMED CONSUMER THAT RECALL 95V23200 REPAIRS FOR FUEL FILLER NECK WAS PERFORMED PRIOR TO HIS OWNERSHIP, AND THIS VEHICLE WAS NO LONGER COVERED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK
VEHICLE STALLS WHEN THE AMBIENT TEMP IS HIGH. I HAVE ALMOST BEEN KILLED. REFER TO TSB NUMBER BC0301961101. *AK
CONSUMER WAS SMELLING GASOLINE. TOOK VEHICLE TO DEALERSHIP, MECHANIC STATED THAT FUEL HOSE HAD A HOLE INSIDE OF FUEL LINE, CAUSING GASOLINE TO LEAK UNDERNEATH VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK CONSUMER ENCLOSED INFORMATION ON RECALL 94S97 REGARDING THE FUEL TANK ASSEMBLY WHICH MAY LEAK FUEL, CONSUMER HAD REPAIR WORK DONE BEFORE LEARNING ABOUT RECALL. *TT
FEMALE'S PART OF TWO OF MY REAR SEAT BELTS FAILED. *AK
RECALL 98V23300; SHIFT LEVER INDICATOR SHOWS VEHICLE BEING IN "PARK" WHILE IT IS ACTUALLY IN "DRIVE". DEALERSHIP INFORMED CONSUMER THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
MY SON GIRL FRIEND HAS A CONTOUR 95 SAME AS MINE. IT DID THE SAME THING AND A DEALER TOLD HER ITS A COMMON PROBLEM. WHEN THIS HAPPENS YOU SPILL GAS ALL OVER THE THE SERVICE STATION PUMP AREA. THANK YOU FOR YOUR HELP WITH THIS MATER, JAN. *AK
RADIATOR FAN MOTOR NOT WORKING PROPERLY AND WATER PUMP FAILURE CAUSED ENGINE TO OVERHEAT. THIS THEN CAUSED THE ENGINE HEAD OR GASKET TO FAIL. ALSO EXPECT TO FIND WATER PUMP IMPELLER DAMAGE. THESE COMPONENT FAILURES HAVE PRODUCED A VERY EXPENSIVE REPAIR ESTIMATE. BY SEARCHING CONSUMER COMPLAINTS ON THIS WEBSITE, OWNERS CAN PLAINLY SEE THAT THE COOLING SYSTEM FAILURES ARE CAUSEING EXTENSIVE AND COSTLY DAMAGE TO THE VEHICLE ENGINE. A RECALL IS IN EFFECT FOR THE FAN MOTORS, THIS DOES NOT ADDRESS THE DAMAGE CAUSED TO THE VEHICLE ENGINE BY THE FAILURE OF THE FAN MOTOR. THIS VEHICLE WAS PURCHASED USED ABOUT 1 MONTH AGO, AND I DID NOT HAVE A NOTICE OF VEHICLE RECALL ON THE RADIATOR FAN MOTOR.*AK
MANUFACTURERS RECALL 99 M 03/WIRING HARNESS UNDER HOOD: VEHICLE WOULD NOT START/RUN. NOTIFIED MANUFACTURER, AND INFORMED OF A RECALL CONCERNING WIRING HARNESS. NOTIFIED DEALER; GERRY FORD, LEEBURG; VA, PHONE# 703/777-0000, WHO REFUSED TO HONOR RECALL. SEEKING ASSISTANCE FROM NHTSA IN THIS MATTER. *AK CONSUMER STATED THAT THE WIRING HARNESS FAILED CAUSING STARTER, SOLENOID AND BATTERY TO BLOW UP. *YD
CONSUMER COMPLAINS THAT THE LEFT/MIDDLE REAR SEATBELT WILL NOT LATCH, HAS TO TAKE COVER OFF LATCHING PART TO FASTEN SEAT BELT. CONTACT DEALER, AND DEALER STATED WARRANTY EXPIRED, AND THERE WERE NO RECALLS, CAN NOT DRIVE WITH CHILDREN IN THE CAR. *AK
VEHICLE DEVELOPED A NOISE AND DEALER REPLACED THE POWER STEERING PUMP, HOWEVER NOISE DID NOT GO AWAY, DEALER STATED NOISE WAS DUE TO PULLEY THAT HAD RUSTED AND CORRODED, RECALL 00V367, REGARDING THE FAN MOTOR, CAUSED THE PULLEY TO RUST AND CORRODE, THEREFORE CAUSING THE NOISE, VEHICLE HAD OVERHEATED AND DEALER HAD TO REPLACE THE ENGINE AND MANY OTHER COMPONENTS DUE TO THE FAILURE OF THE RECALL COMPONENT, CONSUMER STATES THE ENGINE LIGHT HAS ILLUMINATED. *SLC
I HAVE HAD COUNTLESS PROBLEMS WITH THIS CAR. THE LATEST IS THE INSULATING COATING ON THE WIRES UNDER THE HOOD IS CRACKED AND BREAKING OFF. THIS IS CAUSING NUMEROUS ENGINE CODES. THESE SHORTS ARE CAUSING THE CAR TO STOP UNEXPECTEDLY ON THE HIWAY AND NOT RESTART. I WAS NOTIFIED OF FORD'S EXTENDED WARRANTY AFTER THE CAR HAD ALREADY PASSED THE MILEAGE THAT THEY OFFERED. I CAN NOT DRIVE OR SELL THE CAR AS IS. WHY HAS THERE NOT BEEN A NHTSA RECALL YET, I HAVE HEARD OF MANY OF THESE CARS EVEN CATCHING ON FIRE.*AK
HEADLIGHT SWITCH IS ALWAYS WARM AND HOT TO TOUCH.
CONSUMER WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE, BUT DRIVER'S SIDE AIR BAG DID NOT DEPLOY FULLY. AS A RESULT, DRIVER HIT STEERING WHEEL AND DASHBOARD. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
ORANGE LETTERING FOR FLOOR SHIFT LEVER CAN NO LONGER BE READ, AND DOES NOT SHOW GEAR THAT VEHICLE IS IN. DEALERSHIP INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL 98V233000. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
SPEEDOMETER NEEDLE FLUCTUATED WILDLY, THEN IT REGISTERED ZERO. TEN SECONDS LATER THE CAR'S DRIVEABLITY WENT DOWN DUE TO THE ON-BOARD COMPUTER RECEIVING ZERO SPEED INPUT: LIMITED ACCELLERATION, NO CRUISE CONTROL, ETC. END RESULT: BOTH SPEED CABLE AND SPEED CONTROL SENSOR BROKEN; CONNECTION PIN FROM TRANSMISSION TO SENSOR STUCK OR SNAPPED --> WILL NEED TO DROP TRANSMISSION AND TEAR IT OPEN JUST TO GET AT A $25 PART!*AK
CONSUMER STATES THAT DUE TO RECALL 00S44 HE HAD TO REPLACE THE ENGINE IN HIS VEHICLE, AT THE DEALERSHIP THE SERVICE MANAGER STATED THAT THE COOLING FAN HAD BEEN CHECKED AND IT WAS FINE, 1500 MILES LATER CONSUMER ASKED THE SAME SERVICE MANAGER HOW THE COOLING FAN COULD BE CHECKED WITHOUT THE MOTOR RUNNING AND HE INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *SLC
CANNOT RELEASE LOCKS.DANGEROUS IN COLLISION /FIRE WE NO LONGER LOCK OUR CAR DOORS. *AK
REPLACE BOTH REAR SPRINGS 7/15/2000. NOW THE RIGHT FRONT IS BROKEN.*AK
BOTH REAR SPRINGS BROKE ALLOWING THE BODY TO LOWER SO THAT THE TIRES WERE ALMOST AGAINST THE WHEEL WELLS. IF THEY HAD CONTACTED EACHOTHER WHILE DRIVING, IMMEDIATE CATASTROPHIC DAMAGE COULD HAVE OCCURRED TO THE TIRES, OR THE CAR'S STEERING COULD HAVE BEEN AFFECTED. I UNDERSTAND THAT THIS IS A COMMON OCCURRENCE WITH FORD CONTOURS AND THAT THOUGH FORD EXTENDED THE WARRENTY PERIOD ON THE FRONT SPRINGS DUE TO BREAKAGE, THEY REFUSE TO DO SO WITH THEB REAR SPRINGS. THIS IS A VERY SERIOUS PROBLEM AND FORD SHOULD BE MADE TO ADDRESS IT BEFORE SOMEBODY IS SERIOUSLY INJURED.*AK
WHILE DRIVING, THREE MOUNTS ON THE TRANS MOUNT AXLE RUSTED AND SHEARED OFF, CAUSING THE INTAKE MANIFOLD TO CUT THE BRAKE LINES, CONSUMER WENT THROUGH A RED LIGHT, LUCKILY THERE WAS NOT AN ACCIDENT, CONSUMER STATES THE SHEARED MOUNTS CAUSED OTHER DAMAGES AS WELL BUT DID NOT ELABORATE, CONSUMER RECEIVED RECALL 00S03 AFTER THE ACCIDENT AND HAS CONTACTED FORD, HOWEVER THEY WILL NOT RESPOND BACK, CONSUMER NO LONGER OWNS THIS VEHICLE. *SLC
RECALL #98V233000/MANUFACTURER'S RECALL 98S26. CONSUMER CALLED DEALER ABOUT RECALL NOTICE, AND DEALER STATED THERE WAS NO RECALL. CONSUMER CALLED FORD CUSTOMER SERVICE, AND THEY ALSO STATED THERE WAS NO SUCH RECALL, TOLD CONSUMER TO CALL NHTSA TO BE CORRECTED ABOUT RECALL.*AK *SLC
RECALL 97V225000/ MANFACTURER'S RECALL 97S95. CONSUMER CALLED DEALER ABOUT RECALL NOTICE, BUT DEALER STATED THERE WAS NO NOTICE. CALLED FORD CUSTOMER SERVICE, AND THEY ALSO STATED THERE WAS NO SUCH RECALL. MANFACTURED TOLD CONSUMER TO CALL NHTSA TO GET RECALL CORRECTED. *AK
SEATBACK BROKEN SIX INCHES UP FROM BOTTOM ON OUTSIDE POST.*AK
AIR CONDITIONER WAS NOT PRODUCING COLD AIR . ALSO, VEHICLE WAS STALLING, AND ENGINE WAS CRACKED. DEALERSHIP WAS AWARE OF PROBLEMS. *AK
ENGINE/ BRAKES/ STARTER /CATALYTIC CONVERTER/ FUEL PUMP AND FUSE FAILED. DEALERSHIP WAS AWARE OF PROBLEM VEHICLE WOULDN'T START, AND RADIATOR WENT OUT ALSO. *AK
IN RAINY WEATHER WATER WILL GET UNDER POWER STEERING BELT AND CAUSE POWER STEERING TO GO OUT. THERE WAS A TSB ON INSTALLING A SHIELD TO PROTECT BELT FROM WATER. THIS WAS NOT PROPERLY INSTALLED, AND WATER STILL GETS TO DRIVE BELT.*AK
WHILE DRIVING THE SMELL OF SMOKE CAME FROM THE DASH AND THEN THE HEATER BLOWER CONTROL SWITCH STOPPED WORKING. I HAD A LETTER FROM FORD DATED OCTOBER OF 1999 THAT THEY WERE HAVING PROBLEMS WITH THE SWITCHES. THEY INFORMED ME THAT THEY WOULD EXTEND THE WARRANTY ON THAT COMPONENT. NOW WHEN I ASK THEM ABOUT IT, NOBODY SEEMS TO KNOW ANYTHING ABOUT IT. I AM CONVINCED THAT A SMALL FIRE WAS UNDER MY DASH BOARD. ALSO, MY DEFROSTER WON'T FUNCTION CORRECTLY AND MAKES FOR DANGEROUS DRIVING. *AK
CONSUMER HAD TAKEN VEHICLE TO DEALER FOR RECALL 00 V 367 000/ ENGINE COOLING FAN REPAIRS. AFTER CONSUMER TOOK IT BACK TO DEALER, THEY FOUND OUT A BARE WIRE WICH WAS CAUSING PROBLEM. A GENERAL MANAGER SAID THAT THEY COULD NOT BE RESPONSIBLE FOR WHAT HAD HAPPENED, THEREFORE NOTHING COULD BE DONE.*AK CONSUMER STATES AFTER VEHICLE WAS RETURNED IT BEGAN TO OVERHEAT, THE CHECK ENGINE LIGHT WOULD COME AND FUSES WERE BLOWN, CONSUMER WAS INFOMRED THAT THE REASON THE FUSES WERE BLOWING WAS BECAUSE THE RECALL THAT WAS PERFORMED ON THE ENGINE COOLING FAN WAS DONE WRONG AND THAT WAS WHY VEHICLE WAS OVERHEATING, DELAER THEN STATED THAT ADDITIONAL REPAIRS WOULD NOT BE COVERED DUE TO THE MILEAGE.*JB
WE HAVE EXPERIENCED INTERMITTENT FAILURES OF THE HEATER / AIR CONDITIONER BLOWER OVER THE PAST YEAR. LAST FALL AND WINTER, THE BLOWER WOULD OCCASIONALLY CEASE WORKING FOR SHORT PERIODS OF TIME, BUT WOULD ALWAYS COME BACK ON IF THE SWITCH POSITION WAS CHANGED (OR OCCASSIONALLY IF THE IGNITION WAS TURNED OFF AND THEN TURNED BACK ON). AT THAT POINT, IT WAS CERTAINLY AN ANNOYANCE, BUT NOT A MAJOR PROBLEM. AS TIME PROGRESSED, IT BEGAN TO BECOME MORE DIFFICULT TO GET IT TO COME BACK ON AND WHEN THE CAR WAS IN FOR SERVICE AT CHARLIE WATSON FORD IN LEBANON, OH ON 2/19/2001 (MILEAGE - 100,477), I ASKED THE SERVICE WRITER ABOUT IT. HE INDICATED THAT THEY WOULD TAKE A LOOK AT IT, BUT WHEN I PICKED IT UP, THEY SAID THAT THE BLOWER OPERATED FINE WHENEVER THEY CHECKED IT AND THAT I SHOULD BRING IT BACK WHEN IT WASN'T WORKING. THE VEHICLE WAS RETURNED TO THEM ON 04/09/2001 (MILEAGE - 101,988) WHEN THE BLOWER STOPPED OPERATING AND WOULDN'T RESTART. WHEN I PICKED THE CAR UP, I PAID A $70.00 DIAGNOSTIC FEE AND WAS TOLD THAT ALTHOUGH FORD HAD AN UN-ANNOUNCED CAMPAIGN ON BLOWER FAILURES, MY VEHICLE DIDN'T QUALIFY BECAUSE 1) THE CAMPAIGN DIDN'T COVER VEHICLES OVER 100,000 MILES AND 2) THE WIRING ON OUR CAR FAILED AT THE FUSE BLOCK, NOT AT THE SWITCH. WHEN I PRESSED THEM, THEY INDICATED THAT THEY HAD SPOKEN WITH FORD ABOUT THE MILEAGE BEING JUST OVER 100,000 AND FELT THEY COULD OVERCOME THAT ISSUE BUT FORD WOULD ONLY FIX IT IF THE WIRING FAILURE WAS AT THE SWITCH. THEY QUOTED AN ESTIMATE OF $800.0
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1995 Ford Contour → · Every Contour year → · How the figures are calculated →