Page 10 of 18 · complaints 451–500 of 891

1995 Ford Contour complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →

Vehicle Speed Control
Filed Jul 5, 2000CO

THE ENGINE RPM'S DO NOT DROP FAST ENOUGH TO ENABLE A SMOOTH GEAR CHANGE. I COMPLAINED ABOUT THIS PROBLEM WHEN THE CAR WAS NEW BUT THEY SAID NOTHING WAS WRONG. NOW IT HAS 125000 ON IT AND STILL DOES THE SAME THING. THE ENGINE RPM'S DO NOT DROP FAST ENOUGH TO ENABLE A SMOOTH GEAR CHANGE. IF YOU TRY TO CHANGE GEARS BEFORE THE ENGINE HAS SLOWED DOWN THE GEARS WILL GRIND. YOU HAVE TO HOLD THE CLUTCH IN FOR 3 - 4 SECONDS BEFORE YOU ARE ABLE TO MAKE A SMOOTH GEAR CHANGE. IF YOU ARE TRYING TO ACCELERATE UP TO HIGHWAY SPEEDS AND HAVE TO WAIT SO LONG IN BETWEEN SHIFTS IT IS HARD TO ACCELERATE SMOOTHLY AND QUICKLY WHICH CAN GET A PERSON REAR ENDED AROUND HERE WHILE ATTEMPTING TO ENTER THE INTERSTATE. ALSO THE HEAT THAT COMES FROM UNDER THE HOOD IS VERY HOT, AND HAS CAUSED THE PAINT ON THE HOOD TO START CRACKING. THE ENGINE HAS NEVER OVERHEATED, AND HAS NEVER BEEN ABOVE THE HALFWAY POINT IN THE NORMAL ENGINE OPERATING RANGE (ACCORDING TO THE GUAGE). BUT THE HEAT HAS CAUSED THE PAINT ON THE HOOD TO CRACK. I ALSO RECIEVED A RECALL NOTICE FROM FORD TO HAVE THE WIRING HARNESS UNDER THE HOOD IN THE ENGINE COMPARTMENT REPLACED BUT WHEN I CALLED PHIL LONG FORD IN COLORADO SPRINGS I WAS TOLD THAT OUT VEHICLE HAD TO MANY MILES ON IT AND THERFORE DID NOT QUALIFY FOR THE NEW WIRING HARNESS UNDER THE HOOD IN THE ENGINE COMPARTMENT. ON THE RECALL NOTICE IT STATES THAT THE FAULTY WIRING HARNESS CAN CAUSE A FIRE, AND IS DUE TO THE HIGH HEAT PRESENT UNDER THE HOOD. FORD HAS STILL REFUSED TO REPLACE IT D

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Jun 15, 2000OH

I HEARD A THUMPING NOISE THAT I THOUGHT WAS A TIRE OR BRAKE CALIPER.DROVE CAR FOR A WEEK.WENT TO DEALER AND WHEN I PULLED IN FLUID WAS LEAKING FROM THE CAR. POWER STEERING LINE WAS REPLACED ($600), CAR RELEASED TO ME. DROVE HOME. HEARD METALLIC SOUND AND RETURNED CAR THE NEXT DAY. DEALER SAID PROBLEM WAS SHEARED BOLTS ON THE REAR MOUNT. THEY SPECULATED THAT CORROSION STARTED BECAUSE THE TRANSMISSION HOUSING IS ALUMINUM AND THE BOLT ARE STEEL.THIS WILL COST ME ANOTHER $600 TO REPAIR. ABOUT A MOTH AGO THE SERPENTINE BELT WAS REPLACE. DON'T KNOW IF ANY CONNECTION TO THE LATER PROBLEMS.

Engine and Engine Cooling › Cooling System
Filed Jun 15, 2000NY

PLASTIC IMPELLER ON WATER PUMP BROKE, CAUSING FAILURE TO PUMP COOLANT, CAUSED ENGINE TO OVERHEAT. MY MECHANIC SAID HE HAD NEVER SEEN ANOTHER AUTOMAKER USE A PLATIC IMPELLER WHICH IS INHERENTLY UNSAFE BECAUSE, AS COMPARED TO STEEL IMPELLERS, IT IS BOUND TO BREAK UNDER THE PRESSURE OF YEARS OF USE, AND COULD CAUSE SEVERE DAMAGE AND IMPERIL THE DRIVER AND ANY PASSENGERS.

Engine and Engine Cooling › Cooling System › Fan
Filed Jun 13, 2000OH

ENGINE COOLING FAN MALFUNCTIONED CAUSING SMOKE TO COME FROM THE ENGINE. DEALER HAS REPAIRED VEHICLE BY REPLACING THE FAN ASSEMBLY AND MOTOR. *ML

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jun 7, 2000MD

RECALL 95V223000/ FUEL PIPE: FILLER:NECK. UPON RECEIPT OF THE RECALL, DEALER INSPECTED VEHICLE AND CONCLUDED THAT IT WAS NOT AFFECTED. SINCE THAT INSPECTION, PROBLEM HAS REOCCURRED. FORD WOULD NOT HONOR THE RECALL ( AUGUST 96) BECAUSE AT THE TIME OF INSPECTION VEHICLE DID NOT SHOW A PROBLEM. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Jun 5, 2000TX

WHILE IDLING IN TRAFFIC, COOLING FAN MADE TERRIBLE NOISE AND SMOKE POURED OUT FROM UNDER HOOD. COOLANT TEMP. QUICKLY ROSE. HAD TO STOP AND LET VEHICLE COOL BEFORE LIMPING HOME WITHOUT AN EFFECTIVE COOLING FAN.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 2, 2000WI

WHILE DRIVING ON HIGHWAY ( 70 MPH ) ENGINE JUST STOPPED . DEALER SAID ENGINE LOCKED UP .WITHOUT WARNING,NO NOISES .*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed May 30, 2000MO

WHEN VEHICLE IS STANDING STILL OR WHILE DRIVING FUEL LEAKS EXCESSIVELY FROM TANK. DEALER SAYS THAT TANK NEEDS TO BE REPLACED. *AK *ML

Suspension › Rear › Shock Absorber
Filed May 29, 2000KS

BAD SHOCKS AND STRUTS. *AK

Equipment › Appliance › Air Conditioner
Filed May 28, 2000TX

A/C STOPPED COOLING, TEMPERATURE GAUGE WENT TO HOT AND I PULLED OVER. THERE WAS NO SIGN THAT THE CAR HAD GOTTEN HOT. NO STEAM, ETC. REGULAR MAINTENANCE ON CAR DONE. *AK

Suspension › Front › Springs › Coil Springs
Filed May 24, 2000NH

I HEARD A NOISE IN THE FRONT END WHEN TURNING THE STEERING WHEEL LOOKED UNDER FRONT END AND FOUND A BROKEN PIECE OF SPRING HANGING NEAR BOTTOM OF STRUT TOOK IT TO THE DEALER FOR REPAIRS. ESTIMATE WAS $275.00 FOR NEW SPRINGS AND A FRONT END ALIGNMENT. SPRINGS WERE ON BACK ORDER AT SEVERAL DEALERS, SEEMS TO BE A HARD TO COME BY ITEM AS SO MANY ARE BROKEN THAT I HAVE SEEN.*AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed May 19, 2000MI

GEAR INDICATOR BROKE. YH

Suspension › Front › Stabilizer Bar
Filed May 16, 2000SC

SERVICE BULLETIN ON STABILIZER BAR ISSUED IN 1996. PROBLEM EXISTED SINCE 40,000 MILES. *AK

Power Train › Axle Assembly
Filed May 15, 2000CT

SINCE AN INITIAL VISIT TO THE FORD DEALER FOR WHAT SEEMED TO BE AN "OUT OF BALANCE TIRE" PROBLEM THE VEHICLE HAS HAD 6 NEW FORD FACTORY REPLACEMENT AXLES IN THE FRONT PASSANGER SIDE AND 2 ON THE DRIVERS SIDE. VEHICLE IS UNSAFE AT HIGHWAY SPEEDS AND AROUND TOWN BECAUSE AXLES WILL LET GO WITHOUT WARNING. THE FORD DEALER SERVICE DEPARTMENT HAS BEEN WORKING ON THIS VEHICLE SINCE LAST YEAR AND HAS COME UP WITH NO CAUSE FOR THE REPEATED FAILURES. THE TRANSMISSION HAS ALSO HAD TO BE REPAIRED DUE TO WORK DONE BY THE DEALERS SERVICE DEPARTMENT WHICH RUINED THE LOCKUP TORQUE CONVERTER. I PURCHASED THE EXTENDED SERVICE PLAN WARRANTEE THROUGH FORD WHEN I PURCHASED THE VEHICLE AND THEY ARE STILL WORKING ON THE PROBLEM AS OF MAY 15TH 2000. NO RESOLUTION IS IN SITE THAT I CAN SEE. THIS IS AN EXTREMELY DANGEROUS SITUATION AND NEEDS TO BE LOOKED AT BY SOMEONE OTHER THAN A FORD DEALER. *AK

Seat Belts
Filed May 10, 2000MS

REAR SEATBELTS ARE NOT OPERABLE. SEAT BELT LOCKING MECHANISM *AK.ET.

Electrical System › Wiring › Front UnderhoodFire
Filed May 4, 2000OK

EA00005, SMOKE STARTED COMING FROM UNDERNEATH THE HOOD AND THE FLAMES CAME OUT, STARTING A FIRE WITHOUT ANY PRIOR WARNING. *AK

Steering › Steering Wheel/Handle Bar
Filed May 3, 2000AZ

I HAVE HAD AN ONGOING PROBLEM WITH MY STEERING WHEEL BECOMING LOOSE. THE NUT THAT HOLDS THE STEERING WHEEL ON LOOSENS EVERY 5 TO 6 MONTHS.I HAVE CALLED FORD MOTOR COMPANY RECALL DEPT. AND THEY DONT REALLY CARE ABOUT MY PROBLEM.I FEEL THIS IS A VERY BIG SAFETY ISSUE.I AM VERY FORTUNATE TO HAVE A MECHANIC IN THE FAMILY,SO IT DOESNT COST ME $300-$400 DALLARS EVERY TIME THIS OCCURS.BUT IT IS STILL A WASTE OF MY TIME AND MY MECHANICS TIME EVERY TIME THIS PROBLEM ARISES. I WOULD APPRECIATE IF SOMEONE WOULD GET BACK TO ME ON WHETHER OR NOT THIS PROBLEM IS GOING TO LOOKED INTO OR NOT.....THANKS DAWM M BAN. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed May 2, 2000IL

WHEN DRIVING SMELLED GAS. TOOK VEHICLE TO DEALER, INDICATED THAT THERE WAS A CRACKED GAS TANK FUEL FILLER NECK. DEALER REPLACED FUEL TANK ASSEMBLY. *AK *ML

Fuel System, Gasoline › Storage › Tank AssemblyCrashFire
Filed Apr 28, 2000GA

A REAR END IMPACT WITH ANOTHER VEHICLE, TRAVELING ABOUT 50 MPH CAUSED THE REAR END TO CATCH ON FIRE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 15, 2000MA

THE ENGINE RACES IN WARMER WEATHER (65 AND UP) AT STARTUP AND WHEN IDILING AT STOPS, AT THE SAME TIME THE VEHICLE BUCKS AND WANTS TO TAKE OFF, DEALER HAS RESET THE COMPUTER CODES, REPLACED THE COMPUTER CONTROLS AND CLEANED THE THROTTLE BODY BUT NONE OF THIS HAS MADE A DIFFERENCE. NLM

Air Bags › Frontal
Filed Apr 12, 2000FL

AIRBAGS DEPLOYED OVER SPEEDBUMP. NO OTHER RELATED VEHICLE DAMAGE. BODY AND PAINT ORIGINAL. *AK

Air Bags › FrontalCrash
Filed Apr 4, 2000FL

AIRBAGS DEPLOYED IN 3 MPH COLLISION. SMALL BUMPER COVER TEAR ONLY. AIRBAGS DEPLYED BREAKING WINDSHIELD ON DEPLOYMENT. I FEEL THE AIRBAGS SHOULD NOT HAVE DEPLYOYED ON SUCH A LIGHT IMPACT. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 30, 2000VA

TRACTION CONTROL AND ABS BRAKE WARNING LIGHT CAME ON. TOOK TO DEALER. THEY SAID CONSUMER NEEDED A NEW COMPUTER , TOTALLING $1200. CONSUMER PAID TO HAVE IT FIXED, AND THERE IS STILL NO TRACTION CONTROL OR ABS BRAKES. CURRENTLY, DEALER INDICATED THAT CONSUMER NEEDED WIRING HARNESS THAT CONNECTS TO COMPUTER. A MECHANIC SAID IT WAS A PROBLEM WITH THESE PARTICULAR CARS THAT WATER GETS IN THE WIRING HARNESS AND SHORTS OUT THE COMPUTER. ALSO,CONSUMER SAID IF BRAKING IN SKID CAR WOULD KEEP GOING. *AK

Vehicle Speed Control
Filed Mar 28, 2000MD

RECALL 97V225000 WAS PERFORMED 03/27/1998. THE CABEL FAILED AND FORD DID NOT HAVE THE PART IN STOCK. PROJECTED DATE IS JUNE 2000. I SUSPECT THAT THE RECALL DID NOT FIX THE ORIGINAL PROBLEM. PART #F5RZ-9775-AA WAS REPLACED WITH RECALL AND PART NUMBER F5RZ-9A758-A FAILED. WITH 38000 POTENTIAL CARS IMPACTED A LOT OF LIVES COULD BE AT STAKE. THE NHTSA DATABASE SHOWS THIS PROBLEM HAS OCCURRED AFTER THE RECALL WAS PERFORMED. FORD UNWILLING TO BE OF ANY HELP AND HAS NO SYMPATHY FOR CARS THAT COULD BE INOPERABLE FOR 3 MONTHS. THE FACT THAT THE PARTS ARE NOT IN STOCK TELLS ME THAT THIS MAY BE A PROBLEM THAT IS BEING PUSHED UNDER THE CARPET. FORD MAY NOT HAVE THE PARTS BECAUSE TOO MANY OF THESE CABLES ARE BREAKING EVEN AFTER THE RECALL. THE RECALL WAS DONE TWO YEARS AGO. THE EXCUSE THAT WE ARE IN THE MIDDLE OF A RECALL ON THESE CARS DOES NOT EXPLAIN WHY THE PARTS ARE NOT AVAILABLE.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Mar 27, 2000MD

AFTER DEPRESSING THE GAS PEDAL, PEDAL WENT TO THE FLOORBOARD. BECAUSE PEDAL WAS BROKEN. DEALER AND MANUFACTUREER WERE CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine
Filed Mar 22, 2000GA

CAR OVERHEATED. I PULLED OVER, FORD DEALER SAID HEAD GASKET CRACKED, ENGINE NEEDS REPLACED. FORD JUST EXTENDED WARRANTY ON V6 TAURUS & SABLE OF SAME YEAR BECAUSE OF PROBLEMS, WHICH START TO OCCUR AT 65-70K. I THINK THIS IS A SIMILAR PROBLEM AND FORD SHOULD REPLACE MY ENGINE. *AK

Power Train › Automatic Transmission
Filed Mar 6, 2000CA

TRANSMISSION BLEW OUT FOR NO REASON ON FREEWAY. *AK *ML

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 5, 2000WA

HAD TO REPLACED BRAKES. HEADLIGHTS DIM WHEN BRAKE IS PRESSED,INTERIOR LIGHTS STAY ON WHEN LEFT TAIL LIGHT GOES OUT (REPLACED 4 TIMES SINCE 1996) STEERING WHEEL BOUNCES UP AND DOWN WHEN SITTING WITH CAR RUNNING AND IN GEAR MUST PUT CAR IN NEUTRAL AT STOP LIGHTS OR SITTING IN GEAR, SO AS TO NOT GET VIBRATED TO DEATH, MECH-NOT ABLE TO FIX PROBLEM, JUST THE WAY CAR IS BUILT.

Power Train › Axle Assembly
Filed Feb 25, 2000NJ

WHILE DRIVING OUT OF DRIVEWAY LESS THEN 5 MPH, FRONT AXLE BROKE. VEHICLE WAS BEING REPAIRED AT AN INDEPENDENT REPAIR SHOP. MANUFACTURER NOTIFIED. *AK

Engine and Engine Cooling › Cooling System › FanFire
Filed Feb 14, 2000TX

COOLING FAN MOTOR CAUGHT FIRE AND DAMAGED THE ELECTICAL SYSTEM. YH

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Feb 11, 2000MA

CONSUMER COULD SMELL BLOWER SWITCHES MELTING WHILE DRIVING ON HIGHWAY. NLM

Steering
Filed Feb 8, 2000FL

DRIVING THROUGH WET ROADS STEERING WILL LOCK UP, LASTING FOR ABOUT 15 SECONDS, AND CAUSING A LOSS OF CONTROL. DEALER HAS REPLACED SWAY BAR AND SERPENTINE BELT, BUT DEFECT KEEPS OCCURRING. CAUSE IS STILL UNKNOWN. *AK

Power Train › Automatic Transmission
Filed Feb 4, 2000KY

FORD HAS A RECALL ON THIS, BUT THE REP THAT RESPONDED TO MY EMAIL, CLAIMED MY VIN NO. DISQUALIFIES MY CAR. I DISAGREE, THEY HAVE A RECALL FOR THIS PROBLEM & I HAVE THE PROBLEM. THREE TIMES I HAVE ACCIDENTLY PUT IT IN REVERSE WHEN I WANTED TO GO FORWARD. YOU CANNOT TELL WHAT GEAR YOU HAVE SELECTED. *AK

Engine and Engine Cooling › Cooling System
Filed Feb 3, 2000TX

FROM INFORMATION I'VE READ VIA THE INTERNET, THIS IS A COMMON FAILURE ON THESE CARS MODELS 1995-96. IMPELLER EXPLODES SUDDENLY INTO 100S OF PIECES, DEFECTIVE PLASTIC. ENGINE OVERHEATS SUDDENLY, SERIOUS ENGINE DAMAGE IF NOT CAUGHT IMMEDIATLY. *AK

Suspension › Rear
Filed Feb 2, 2000PA

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Electrical System › Wiring
Filed Feb 1, 2000MA

WHILE DRIVING SMELLED AN AWFULL SMELL LIKE WIRES BURNING. BLOWER/ HEATER, AND AIR CONDITIONING STOPPED WORKING. CONSUMER SPOKE TO A MECHANIC WHO SAID THAT IT COULD HAVE CAUGHT FIRE. *AK

Power Train › Axle Assembly
Filed Jan 28, 2000TX

BECAUSE THE AXLE WAS PUT IN WRONG, MANY PROBLEMS OCCURED, INCLUDING TRANSMISSION AND ELECTRICAL PROBLEMS. I DO NOT KNOW ALL THE DETAILED PROBLEMS, BUT I HAVE A RECEIPT FROM MY MECHANIC WITH EVERYTHING LISTED. HE SAID THAT BECAUSE THE AXLE WAS NOT INSTALLED PROPERLY, THE TRANSMISSION FLUID LEAKED THROUGH IT AT AN ODD ANGLE. I ALSO HAVE A FAX FROM FORD THAT WAS SENT TO MY MECHANIC REGARDING WARNINGS OF THE AXLE BEING INCORRECTLY INSTALLED ON MY PARTICULAR VEHICLE. YOU MAY CONTACT MY MECHANIC FOR ANY INFORMATION YOU MAY NEED. HIS NAME IS KEN FOWLER, THE OWNER OF A-1 TRANSMISSIONS IN LUBBOCK, TX. HIS PHONE NUMBER IS 806-792-4319.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 27, 2000CT

FAILURE OF DEFECTIVE MANIFOLD GASKET CAUSED POWER ASSIST FAILURE IN ACCIDENT AVOIDANCE SITUATION. HAD I NOT BEEN ABLE TO SWERVE AROUND STOPPED CAR, VEHICLE WOULD NOT HAVE STOPPED IN TIME TO AVOID COLLISION DUE TO DRASTIC REDUCTION IN BRAKING. DEALER REPORTS THAT THIS HAS OCCURRED ON A NUMBER OF DIFFERENT MODEL YEARS RECENTLY. GASKET IS UNAVAILABLE FOR REPLACEMENT FOR OVER 2 WEEKS BECAUSE IT IS BEING REDESIGNED. CUSTOMER SERVICE STATED NOT TO TAKE IN PERSONAL THAT THEY WOULD NOT COVER THIS SAFETY DEFECT. THE PROBLEM WITH THIS DEFECT IS THAT IT IS SUDDEN AND WITHOUT NOTICE. CAR RAN ROUGH FOR A FEW DAYS, BUT GAVE NO INDICATION OF POTENTIAL BRAKE FAILURE UNTIL IT WAS ALMOST TOO LATE. THANK YOU FOR YOUR CONSIDERATION. *AK

Electrical System › Wiring › Front Underhood
Filed Jan 18, 2000LA

TWO OTHER VEHICLES EXHIBIT SAME DEFECTAS 95 CONTOUR VIN [XXX] AND 95 MERCURY MYSTIQUE 2.5 VIN [XXX]. NO SAFETY DEFECT (S) STATED WITHIN SUMMARY. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 15, 2000NC

VEHICLE EXPERIENCES LOSS OF POWER AND RUNS ROUGH. I HAD CATALYTIC CONVERTER REPAIRED FROM RECALL. IT HAS BECOME ONCE AGAIN DEFECTIVE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 10, 2000CA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Engine
Filed Jan 6, 2000NM

ENGINE HEAD GASKET BLEW, CAUSING ENGINE TO WARP. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Dec 28, 1999MO

ORIGINAL OXYGEN GAS SENSOR CAUSING CHECK ENGINE CHECK LIGHT TO COME ON. COST TO FIX $400. LOW COOLANT SENSOR WARNING LIGHT COMES ON. COST TO FIX $70. THESE SHOULD NOT BE MY RESPONSIBILITY. THERE IS NOTHING THAT I CAN DO TO CAUSE THESE ITEMS TO MALFUNCTION. THESE ARE MANUFACTURERS' PARTS PROBLEMS. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Dec 23, 1999VA

BOTH FRONT DOORS ON DRIVER'S SIDE AND PASSENGER'S SIDE WILL NOT UNLOCK/OPEN FROM INSIDE. THIS POSES A DANGEROUS SITUATION FOR ALL OCCUPANTS IF INVOLVED IN A VEHICLE COLLISION. DEALER NOTIFIED. *AK

Suspension › Rear
Filed Dec 20, 1999OH

THE REAR SWAY BAR IS BEING REPLACED FOR THE 2ND TIME BY THE DEALER . PLEASE PROVIDE FURTHER DETAILS. *AK

Power Train › Automatic Transmission
Filed Dec 13, 1999PA

AT ABOUT THE TIME INDICATED PREVIOUSLY, THE PLASTIC STRIP THAT INDICATES WHICH GEAR THE AUTOMATIC TRANSMISSION HAS SEPARATED. THE BASIC WARRANTY WAS UP, SO I HAD REPAIRS ATTEMPTED BY MY SERVICE AND INSPECTION STATION. THEY DID NOT WORK. OCCASIONALLY THE PIECES BIND SOMEWHAT AND MAKE SHIFTING DIFFICULT. I CANNOT USE THIS STRIP TO JUDGE WHICH GEAR I AM IN, SINCE IT DOES NOT READ CORRECTLY. FORD SAYS THAT MY VEHICLE IS NOT INCLUDED IN YOUR CAMPAIGN NUMBER 98V233000. I FEEL THAT THIS IS A SAFETY DEFECT WORTHY OF A RECALL. I NEED TO COUNT GEARS TO KNOW WHICH ONE I AM IN. IF ANYONE ELSE WERE TO DRIVE THE VEHICLE, THEY MIGHT DAMAGE THE CAR OR THEMSELVES BY SELECTING A WRONG GEAR BECAUSE THE DEFECTIVE STRIP GAVE THE WRONG INFORMATION. FORD DENIES ANY RESPONSIBILITY IN THIS MATTER ( WITH ALL KINDS OF "GEE, WE'RE REALLY SORRY, BUT ..."). I HAVE NOT ABUSED THE VEHICLE IN ANY WAY. IT HAS BEEN CONSISTENTLY AND PROPERLY MAINTAINED WHILE IN MY POSSESSION. I AM 61 YEARS OLD AND LONG PAST ANY DESIRE TO ABUSE MY VEHICLES. *AK

Power Train › Automatic Transmission
Filed Dec 8, 1999NY

THE BEZEL FIRST FAILED ON 12/20/95 AT ABOUT 31,000 MILES. THE BEZEL WAS REPLACED ON 01/05/96 AT ABOUT 33,460 MILES. THE REPLACED BEZEL FAILED AT ABOUT 85,000 MILES. I FOUND OUT THAT THERE IS A SAFETY RECALL ( 98S26 ) THAT INVOLVES 1994-998 MODEL YEAR CONTOUR/MYSTIQUE ( SEE ATTACHED RECALL NOTICE FROM FORD. I DID NOT GET THIS NOTICE. I CHECK WITH THE DEALER , THEY TOLD ME THAT MY CAR WAS NOT INVOLVED IN THE RECALL AND THEY CAN'T DO ANYTHING ABOUT IT. I CALLED THE FORD CUSTOMER ASSISTANCE CENTER AND EXPLAIN MY PROBLEM. THEY SAID THAT SINCE MY VEHICLE WAS NOT IN THE LIST OF RECALLS THEY WILL NOT DO ANYTHING TO CORRECT THE FAULT. MY VEHICLE EXHIBITED THE SAME SYSMPTON AS THE SAFETY RECALL 98S26 (WHICH INVOLVES ABOUT 210,500 VEHICLES FROM 1995 TO 1998). THIS PROBLEM WAS NOT DETECTED BY FORD TILL LATE 1998. FROM FORD'S RECALL LETTER IT INDICATED THAT PARTS MANUFACTURE PRIOR TO 08/14/98 WILL MOST LIKELY TO HAVE THE PROBLEM. THE PART IN MY CAR WAS REPLACED ON 01/05/96. THIS IS DEFINITELY A SAFETY HAZARD BECAUSE ONE CANNOT TELL WHICH GEAR THE TRANSMISSION IS IN. THERE IS ANOTHER PROBLEM WITH THE GEAR SHIFTER- IT NEEDS A LOT OF EFFORT TO SHIFT FROM ONE POSITION TO ANOTHER. I AM INCLUDING THE SERVICE WORK ORDERS AND THE RECALL DOCUMENTS FROM FORD. *AK

Vehicle Speed Control
Filed Dec 7, 1999OH

WHEN GAS PEDAL IS DEPRESSED, CAR DOES NOT MOVE. THE ENGINES IDLE DOESN'T CHANGE. IT FILLS LIKE THE THROTTLE CABLE IS BINDING. WILL EVEN HAPPEN AT HIGHWAY SPEEDS. CONTACTED THE DEALER AND WAS TOLD TO CHANGE THE BRAND OF GAS AFTER SPENDING $70.00 IN DIAGNOSTIC TESTING. AFTER DOING SOME RESEARCH FOUND THAT MANUFACTOR POSTED RECALLS FOR CARS WITH SIMILAR PROBLEMS WITH SAME MANUFACTOR DATE. CONTACTED DEALER AND WAS TOLD THAT MY VEHICLE WAS NOT ONE OF THE CARS INVOLVED. THE CAR IS DANGEROUS TO DRIVE. WHAT BOTHERS ME MORE THAN ANYTHING IS THERE INABILITY TO FIND THE PROBLEM. I GUESS SOMEONE HAS TO GET HURT BEFORE THE REAL PROBLEM IS FOUND

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Dec 6, 1999MN

IMMEDIATELY AFTER RECALL TO REPLACE CATALYTIC CONVERTER & EXHAUST MANIFOLDS, THE ENGINE RUNS ROUGH & STALLS AFTER START-UP UNTIL 15-20 MINUTES

Vehicle Speed Control › Cables
Filed Dec 6, 1999ID

THROTTLE CABLE FAILED. MJS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1995 Ford Contour → · Every Contour year → · How the figures are calculated →