2021 Ford Bronco complaints

The contact owns a 2021 Ford Bronco. The contact stated that the passenger’s side rear shock was blown. While driving 35 MPH over a bump in the road, or while driving over a wet surface, the rear of the vehicle was fishtailing. There was oil leaking from the shock. The contact had a nail in the tire, and after removing the wheel, the contact became aware that the shock was covered in oil. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the rear shocks needed to be replaced. The vehicle was not repaired due to the parts being on back order. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Both rear shocks disassembled. The external reservoir to the factory 2021 Badlands bilstein shocks fell off at or around 36,000 miles. I did not hit a particular pothole, drive off road, it’s used for town/highway driving only, yet both external reservoir cylinders fell off at some point. These are solid cylinders that could cause damage to other vehicles. Now, my vehicle has an unsafe suspension ride, bouncy and kicks, and I’m scheduled for out of pocket repair.

Back window clips on this softo top ford bronco broke cause water to enter thru the clip holes and lil gap.

I had multiple issues with the window/door drivers side rear. At first the door would not open because of the window getting stuck up. The window would also get stuck open at times. The vehicle was brought back to the dealership 3x for this same issue. The top seam (weather strip) appeared to "fall" down and trap it and then other times the window wouldn't completely close and you could hear whistling sound from the air forcing through the space. This had been going on until this past week when while driving on the highway the window just shattered into pieces. Thankfully no one was in that seat at the time.

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V165000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

While driving my family of 4 the week before last, our Bronco without warning began shaking and then lost all power / ability to accelerate. I was able to pull to the side of the road before the engine completely shut off. A warning light then showed indicating “manual restart required” for which I could not locate any information in the manual. This happened in 110 degree heat and with young kids in the car. There was no previous warning and the engine would not reengage. Vehicle had to be towed 100 miles to Ford dealership nearer to our home. Dealership diagnosis indicated the problem was the fuel pump which then was replaced, although they did not acknowledge that this was a “known” issue. We were fortunate this happened in an area where we were able to pull over outside of a direct traffic lane and did not happen 15 minutes later where we would have been traveling at high speed on a busy freeway.

Shocks blew out on the highway with 47500 miles on it.vehicle was pushed sideways when hitting bumps

Vehicle stopped multiple times over the course of 2 weeks. 1 time it shut off while driving on a side road. I was able to restart and continue on. The last time it shut off in my driveway abs would not start again. Vehicle Ford dealership was recently towed to Ford dealership awaiting repair.

The contact owns a 2021 Ford Bronco. The contact stated while driving 60 MPH, the driver's side rear shock absorber became detached and struck the vehicle traveling behind. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the shock absorber had exploded causing the shock to detach from the vehicle. The vehicle was repaired, but the failure reoccurred within a year. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 44,000.

Ford Bronco windshield washer reservoir will no longer hold fluids. Multiple attempts to refill lead to the reservoir being empty. This is problematic as the windshield CANNOT be cleaned while driving the vehicle. Finally got an appointment with a Ford dealer to be told that the washer reservoir needs to be replaced, that they know these crack and fail, and that I was 9 days out of warranty. Dealership also stated there was a long backlog to get a replacement washer reservoirs (3-4 weeks minimum). There is no way that the reservoir could have been damaged by us (the owner) - it is nestled between the exterior and interior of the front quarter panel and inaccessible unless the exterior quarter panel is removed. This appears to be a well-known issue with Bronco owners as many forums (easily found in internet searches) have numerous complaints and discussions about the leaking washer fluid reservoirs.

Bronco lost power, crank no start, 24 miles from a maintained road. Left us stranded and required 5 Jeeps to recover vehicle to pavement before having it towed to dealer 172 miles away. Extremely dangerous situation to lose power descending a steep hill and leaving vehicle stranded miles off road in 100+ degree weather. Low Fuel pressure DTC captured, possible loss of fuel pump, several similar reports on [XXX] . Currently at dealership for diag and warranty work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Week and half ago engine started idling real rough, sputtering, then drove about 100 yds. Engine conked out in middle of intersection and would not restart. Was dangerous because had 3 grandchildren in back seat. Because engine wouldn’t start I had trouble trying to get it in neutral to push vehicle to side of road. Had to walk grand kids back to their house. Got a AAA tow approximately 35 miles to Ford dealer where purchased. There were no warning messages prior to engine failure except the rough idle and sputtering Vehicle was diagnosed as a fuel pump failure, but vehicle is still at dealership over 10 days awaiting parts

I was towing the vehicle with my Class A RV. It was a total loss nothing could be inspected. I was in hour number 6 of our long drive to Key West. I looked out of my left side mirror and noticed smoke coming from behind my RV. I immediately pulled off the interstate onto the shoulder. I moved behind my RV and noticed the vehicle was on fire. Within in seconds the fire engulfed the whole vehicle. I had seconds to unhook it from my RV. It took me three tries to unhook because of the smoke. I eventually got it unhooked and went back to the front of the RV and pulled forward out of harms way.

2.7 engine failure while accelerating on to a hwy. Loss of acceleration and power. I was unable to get fully off the road. Engine was replaced under warranty only 3,636 miles on car. No warning lights prior to this failure. Once engine failed and started smoking the check engine light came on.

The contact owns a 2021 Ford Bronco. The contact stated while driving 55 MPH, the contact heard an abnormal popping sound from the rear of the vehicle. When the contact stopped at his destination, he observed that the rear removable soft top had come loosened, and the plastic clips used to hold the soft top in place had fractured due to the force of the air blowing over the roof of the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact stated that the failure had occurred for the second time and had been previously repaired a year prior. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 23-2091 Loose Exterior Fabric on Rear Window (Structure). The failure mileage was 42,725.

The stock bilstein shocks lost the reservoir for hydraulic fluids causing shock absorber to fail while driving. the canister simply fell off. I didn't hit anything other than normal bumps in the road. The vehicle has never been in an accident or offroad to cause the canister to fall off. Many other owners have complained on different blog sites about this same issue. This causes the vehicle to bounce uncontrollably since the shocks are rendered useless without the hydraulic canister/reservoir. Bouncing down the highway is super dangerous, and Ford didn't really seem to be worried that this is happening when I called the 800 Ford Assistance number two different times. I think a recall of these shock absorbers is required. I ended up having to pay for brand new shocks after 36,600 miles and Ford told me I had to use OEM (same bad designed shocks) to maintain my extended warranty. Please research and recall this dangerous part. Here is one forum discussing the issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V165000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer and two unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA hotline for assistance. The contact had not experienced a failure. Parts distribution disconnect.

The prime screen fails, will not enable any system updates, interconnectivity via bluetooth devices fails...basically everything to do with the primary screen fails. We have documentation to show multiple visits to the dealership that have not been able to fix it. Most recently the dealer has a full screen replacement parts on backorder. They state they have no idea when the backorder will be resolved as they believe the factory will not ship the parts until they are no longer having quality control issues. This has been numerous visits to the deal on the same issue so we need to invoke the lemon law to address this problem.

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V165000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted it was confirmed that the software to perform the update was not available. The manufacturer was made aware of the issue, and it was confirmed that the parts to perform the software updates were not available. The contact had not experienced a failure. Parts distribution disconnect.

Four hours into a drive today, going down a fairly steep hill @ ~30mph into a 4 point intersection my Bronco lost all power, brakes and steering. I mean it had nothing. We barely made it thru the intersection because the cars coming directly at us slammed brakes. I had no control and went off the road into someone’s yard, barely missing their fence. It was the scariest thing we’ve ever encountered. My son in the back screaming STOP at the top of his lungs is burned in my brain. What makes all of this worse is that Ford just had it in the shop for 3 days because the week before when they had my Bronco in the shop for yearly inspection/oil change and under their care it had the first symptoms of this issue. I received an app notice of a battery failure AND at their request because of this new issue they wanted my car for a “longer look” the following week. Today was first time driving it since they handed it back to me (I use the valet service that picks up and drops it back to me). Ford could come back and say they will give us a new car and there’s no way I can ever convince my wife to get back in this car. She was absolutely freaked out as the cars coming towards us would have drilled her door. It took Ford 4 hours to come 17 miles to tow us (probably a contractor) to the local Ford dealer that was closed by the time it arrived. We had to Uber to Enterprise and then drive the rental home four hours.

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V069000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Bronco. The contact stated while driving 70 MPH, the vehicle lost motive power and the accelerator pedal became inoperable. The contact pulled over to the side of the roadway. The contact was not able to restart the vehicle. There were several unknown warning lights illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty fuel pump inside the fuel tank and a faulty fuel module. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under recall. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 16,900.

The contact owns a 2021 Ford Bronco. The contact stated that while her son was driving at an undisclosed speed, the brake pedal was depressed but failed to stop the vehicle immediately. The brake pedal was extremely stiff while depressed. The brake warning light was illuminated. The vehicle struck a speed sign, causing the front driver's side mirror to shatter, and glass shards flew inside the vehicle, cutting the contact's son's left hand and arm. Medical attention was not received. The air bags did not deploy. No police report was filed. The vehicle was taken to the dealer, where it was determined that the brake vacuum hoses, front driver's side mirror, and quarter panel needed to be replaced. Only the brake vacuum hoses were replaced by the dealer. The vehicle was not repaired. The contact stated that prior to the accident, the vehicle was taken to the dealer for the same issue; however, the dealer was unable to duplicate the failure. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 20,553.

The wiper will work for about 20 minutes. the slow to a very slow intermittent wipe no matter the rain amount. Once this has started you can adjust the speed of the wiper and it will work for about 30 seconds the fall back into the slow intermittent wipe. I took it to the dealer, and they said the wipers were working normally, even though I have a video of the issue happening. There are no indications of a malfunction on the dashboard.

I was out offroading in remote desert of Oregon for hours. I stopped with the engine on to hook up my air compressor to refill the air in them before returning to pavement. Truck idled until timeout time and started back up without problem. Drove less than a mile and bronco started sputtering while attempted in move forward. Completed my turn onto the highway and realized there was a problem. Had barely enough time to get to the shoulder where the vehicle wouldn't start again. Pulled negative battery cable to reset, no help. It was very clear there was fuel delivery issue. Tank was full when I started my adventure and was still over half full when the fuel pump/module died. Luckily I just got back into cellular range and was able to call for a tow. I was on a blind corner as well. There really wasn't much time to get the vehcile to safety thus this complaint. Ford replaced the fuel pump and module, with the same part numers. There has since been a part modification. There are others who have had thier fuel pumps fail.

Good day! Bronco 2021 (VIN [XXX] ) - my engine suddenly broken while driving - i heard some unusual clicks-knocks from the engine side, check engine lamp apperared. i stopped vehicle, look under the hood and saw puddle of oil under the engine (car mileage about 7000 miles). service man said that i should buy a new engine - old one broken with no chance of repair... how can you help me? thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Bronco. The contact stated while driving 45 MPH, the rear window clips fractured, causing the window to detach and fall onto the roadway in traffic. No warning light was illuminated. The vehicle had been diagnosed by the dealer and determined that the failure was the depillar clip. The vehicle had not been repaired by the dealer because the part was not available. The manufacturer was made aware of the failure and determined that the part was not yet available. The failure mileage was approximately 19,000.

The wipers are slowing during use. Seems like a intermittent weak motor.

These vehicles have a warning to keep hands on wheels and when on straights it goes off when hands are on the wheel and is annoying you have to rock the wheel back amd forth causing the vehicle to swerve alot of people are saying they have to do the same thing on forums.

In late March 2023, the touchscreen on my Bronco went dead, along with the USB ports in the console below. With the dead screen, I have no back up camera, which is a huge safety concern. Also, all other features managed by the touch screen are gone (no radio, no navigation, no hands free phone usage, etc.). I have been to the dealer twice, and they said we just have to wait for Ford engineers to send a patch to the SYNC system, because they think it has interfered with the APIM module. This may or may not be related to the open recall 22c27, because that is not the same issue as mine. But Ford just is telling me to wait for that recall to be completed, but for four months and counting they have not provided a patch for the 8-inch screen model that I have. I have been given no other options except potential buy back of the vehicle.

While sitting in the Bronco talking on the phone in a parking lot, it shuddered and then stopped. It could not be restarted. Had to have it towed to the dealership. Current diagnosis is that there is a faulty fuel pump.

The contact owns a 2021 Ford Bronco. The contact stated that with the vehicle in park and the engine running, the vehicle inadvertently shifted into drive and accelerated up a slight incline. Upon inspection, the contact observed that the gear selector was still in park(P). No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V070000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 12,500.

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 22V825000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but stated that the VIN was not included in the recall as per the information in their system. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Bronco. The contact stated that while driving at various speeds with the front windshield wipers at the low or high position, the windshield wipers slowed down and almost stopped. There were no warning lights illuminated. The vehicle was taken to the local dealer who informed him that the windshield wipers were working as designed. The vehicle was not repaired. The manufacturer was contacted on several occasions and referred the contact to the NHTSA Hotline. The failure mileage was approximately 18,822.

Windshield wipers are very slow when set to high speed. On the highest setting they are going the same speed as other vehicles low speed setting. During heavier rain visibility is near zero in the Bronco when it wouldn’t be in other vehicles.

Driving on the highway, the check engine light came on. I felt a loss of power in the vehicle, and couldn't accelerate. I was able to pull over put the car in park and turn it off. When I tried to turn it on, there was no power. Had to get it towed to the dealership to replace the engine.

NHTSA is showing that there is an open recall on this vehicle. I have spoken to FORD Corporate and also taken the vehicle to 2 different dealers who have all communicated the same thing: There is no recall, nor has there ever been a recall for this vehicle. I have asked the dealer to report this to NHTSA and they said that they cannot due to there is no recall to report and they've never reported a recall. I have called Ford twice, NHTSA twice and gone to 2 dealers. No one at NHTSA has been willing to help get the information corrected. I have asked if someone can simply verify the information with FORD online OR if we can place a 3 way call with FORD-the response I'm getting is "NO" but I'm stuck in the middle of FORD and NHTSA and no one seems to even be willing to help me at either place. If I have paperwork from FORD insisting there has never been a recall and you can clearly pull the records online that there is no recall I need NHTSA to update their records. This is costing me $ as I purchased this vehicle to TURO and cannot do so until you update your records to match FORD showing that there is no recall.

The Axle Tubes are held to the center differential with 3 x Plug Welds per side. The plug welds on our axle are weeping oil and do NOT appear to be properly welded. Upon online comparisons this is a known issue and is resulting in catastrophic failures. Ford claims that "weeps" are NOT covered under warranty. A weep in this location/situation means that the welding process was sub-standard and compromised.

The contact owns a 2021 Ford Bronco. The contact stated that he received notification of NHTSA Campaign Number: 23V165000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN tool showed no recall associated with the VIN.

Sync 4 system has a critical issue that Ford has not fixed and is a known issue in many sync 4 systems. This causes the system to reboot at random times and reload. This includes being black and not working for many minutes so the rear camera and cross traffic do not function at all. This is a safety issue as with most SUVs the rear is a huge blind spot. Ford has not been able to update my system with a recall issued for safety concerning a different issue and the rear view camera. Ford will not replace the unit until they have sent out an update that is unknown release date. I have spoke to Ford reps and two dealerships and all refuse to fix the radio to allow for normal function.

The wipers shut off on their own during heavy rains. Need to be turned on and off to get to activate. I took it to dealer and they said Ford said it is normal.

When driving in light, moderate, and heavy rain, the wipers fail to operate properly causing a loss in visibility and significant risk of accident. Specifically, when the wipers are on the fast intermittent, slow constant on, or fast constant on, they operate as expected for 45-80 seconds after which the wipers begin to slow down and stop. The wipers must be physically turned off and back on the make them work again, only to have the issue continue to occur after another 45-80 seconds. While driving at freeway speeds in moderate rain, this issue has caused numerous dangerous situations where my visibility has been reduced significantly.

When my vehicle was warming up I noticed two plumes of smoke coming from the muffler area. One plume was the tailpipe and the other was shooting straight down from underneath the vehicle. Upon inspection I found a whole in the bottom of the muffler. There is no denting or impact damage near the hole. There is exhaust stains on the muffler ranging from the hole towards the rear of the vehicle. The exhaust stains show evidence that the whole and the exhaust leaking out has been taking place for quite some time. It is obvious the muffler rotted.

My toddler in his car seat while we were driving, reached over and grab the seatbelt that was closest to his car seat with his hand. As we were driving, he pulled the seatbelt as far out as he could, so that the locking mechanism was activated. After he pulled the seatbelt all the way out, he had wrapped around his neck and let go of it, and the seatbelt ended up tightening around his neck. Luckily, he was able to tell me what happened and I was able to pull off and grab the seatbelt and keep tension on it so it wouldn’t get any tighter around his neck. We had to call the fire department to cut the seatbelt off because the seatbelt was locked and getting tighter and we could not get it off his neck neck. As I called 911 I had to hold the seatbelt away from his neck from getting tighter, when the fire department got there their only option was to cut the seatbelt strap in order to remove it from his neck. Thankfully, quick thinking and holding the seatbelt away from his neck allowed me to be on the phone with 911 and when they got here allowed me to hold it away from his neck to keep it from choking him and potentially him turning blue from no oxygen. The seatbelt strap did leave a red mark on his neck from being wrapped around.

Ford has a recall for rearview camera issues. They say my VIN# is not included yet I have the same problem After backing up in 4-Low has ended, the back camera stays on when moving forward. The recall notice that I am not suposed to need is 22C27. I have experienced this in the off roading in Colorado. To reset the camera, I have to move to a safe spot, shut off the engine, and restart. the camera resets to normal until I back up in low gear again. Talked to someone at the Ford custome service was told over and over again I was not included. Asked about reporting my problem and they would not. So giving you the info..;.

The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, she depressed the accelerator pedal however, the engine failed to engage, and the vehicle stalled. The vehicle was towed to the contacts residence. No warning lights was illuminated. The vehicle was not diagnosed or repaired. The dealer was notified, and the contact was scheduled and appointment for the following month. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.

This issue occurs anytime the wipers are used, including rain, snow, sleet, etc.. The issue has been present from day 1 of ownership and continues to this day. Wipers are turned on to any setting. After approximately 1 minute, the wiping will stop completely, then start wiping at approximately 4sec intervals (15 cycles per minute). This pace is almost always inadequate to provide unobstructed visibility. This pace does not meet the mandated requirements of FMVSS 104 section S4.1.1.3 (20 cycles per minute) and thus means the vehicle should deemed non compliant for on road use until corrected.

Check engine light came on and I took it into the dealership. They found the codes and confirmed low compression in cylinder 6. Was told I needed a new engine.

On December 4, 2021, I was accelerating to get on the freeway when my Bronco started shaking (from the front of the vehicle/under the hood) and refused to speed up. I was thankfully able to pull safely off the freeway into a vacant lot and wait for a tow. The work was completed, but I still had to wait over a month before getting my vehicle back. The entire engine needed to be replaced.