2021 Ford Bronco Sport complaints

The contact owned a 2021 Ford Bronco Sport. The contact stated that while driving at 55 MPH, the vehicle inadvertently drove off the roadway and caught fire. The fire started from the front of the vehicle. The air bags were deployed. The contact sustained a broken hip, injuries to her pelvis, left clavicle, and right rib, as well as a head injury causing a minor brain bleed. Medical attention was received. The fire department arrived on the scene and extinguished the fire. A police report was filed. The contact was unaware if a fire department report had been filed. The vehicle was towed to an unknown location, where it was deemed totaled by the insurance company. The failure mileage was approximately 30,000.

Had a recall done on my brakes because of the noise vehicle was making when going in reverse and difficulty and stopping. Brakes were replaced but current brakes do not work well and threw off a lot of dust did not fix the noise when going in reverse not sure if it needs rotors or if there’s another issue with the brakes recall not resolved

My car has around 13,000 miles and my heat started to not work. I took it to the ford dealer shop and it has been at the mechanic for over 1 month. They are replacing the water coolant. I read in forums that several people have had issues with the water coolant as well. I am unsure when the car will be ready

The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing at an undisclosed speed, there was an abnormal squealing noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where the failure was confirmed but was not repaired. The manufacturer was notified of the issue and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,202.

Our vehicle has multiple issues with it's brakes since we purchased the vehicle in December of 2021. Initially, when we would use our brakes while in reverse, the brakes would make a groaning sound (this started around January of 2022). We assumed it had something to do with the recall announced about the brakes of the vehicle and waited for parts to become available to get the brakes fixed. We finally got our brakes replaced once parts became available, but this did not fix the rear brake sound. The dealership replaced the rear brakes and the noise stopped. We brought the vehicle home and the front brakes began to squeal when using them while in drive. We called the dealership and let them know and they said to bring it back in. We brought the vehicle in, they replaced the front brakes and by the time we got home, the brakes were squealing again. We called the dealership, they had us bring the vehicle in again to inspect it, and confirmed they heard the squealing but they would not be performing a service until they confirmed with Ford if they should replace the rotors. Two weeks later, we get the call to bring back the vehicle to replace the rotors. We bring it in, get rotors replaced and brought the vehicle home. After 4 days, our vehicle began to make the same squeal sound on our brakes while in drive, and make some sort of groaning sound when we came to a complete stop. Ford employees seem to not be able to fix this issue and seem frustrated with us that we keep calling

The vehicle seems to have long stopping distances and I experienced shaking at highway speed. Also, when I back up, there is a very loud moaning noise, like a ‘ship horn’. This noise occurred several times from when I first bought the new vehicle and each time I took it to the dealer, they said they couldn’t duplicate the problem. That was over 4 times now that the dealer denied there was a problem. I then made a video of the noise to prove it to the dealer. They agreed there was a TSB for caliper pins and bushings, so they did that work. Before I left the dealer service department, the problem happened again to the Service Advisor, so they have the car now waiting for Ford to investigate. Online Ford Bronco forums also show a defect in the ‘coefficient of friction’ for the brake pads, but both Ford and the dealer currently are saying that’s a wear item and they won’t fix it under the warranty (my car has 30k mikes now but this problem occurred first when I only had the car for a few months). As part of the TSB service on 12/15/2022, they said my front original brake pads are like new but the back ones are due to be replaced. They acknowledged that the rear pads usually last twice as long as the front, but my vehicle is opposite that. I think they should put new brakes and new rotors on the vehicle under warranty, especially in back since those rear pads only should not be worn out at 30k miles while the front are like new. Clearly, there is a problem with the rear brakes (pr

The contact owns a 2021 Ford Bronco. The contact stated while reversing at approximately 3 MPH, the contact depressed the brake pedal and there was a loud honking sound inside the cabin on the passenger’s side of the vehicle. The contact stated that the noise was heard at start-up and while reversing and depressing the brake pedal. The contact stated no warning light was illuminated. The contact called a local dealer and was informed that the sound was not related to a recall. The vehicle was not repaired. The manufacturer had been contacted but the contact was transferred to the NHTSA Hotline. The failure mileage was 7,982.

Driving the vehicle between on a highway and, repeatedly, the control panel would completely shut down with the warning that the battery was running low on power. It doesn’t make sense since the vehicle is less than two years old.

Every morning or when it’s raining out the breaks make a horrible loud grinding noise on when hitting the breaks as you back up. My concern is that these breaks are oxidizing super quickly as this started happening only after a few months of owning my new car. I have had many cars and mostly used cars and never have I heard this horrible noise when breaking while backing up. I feel like these are going to degrade severely quickly.

At 21,000 miles on Bronco I purchased as new, I received an alert on the dash for low pressure on all 4 tires. I stopped the car and all 4 have bulges in the same place. I called Continental and they set up a file #4143053155 and told me to take it to the dealer for inspection. I took it back to Van Horn In Lomira WI for that inspection on 12/9/22. They took pictures and sent them to Continental who tells me that this is normal for tires to have bulges in the side. I am very concerned if the tires are actually safe to drive on. The tires are Continental Pro Contract tx P225/R65/17.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 40 MPH, the contact noticed a delay while depressing the brake pedal. The vehicle was taken to the dealer and the front brake pads were replaced. The manufacturer was contacted and agreed to replace the front brake pads; however, the rear brake pads were not replaced. The failure mileage was 100,000.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving soon after starting the vehicle, while the gear shifter was in reverse(R), the brake pedal was depressed and there was a loud squeaking sound. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer on five occasions, and the mechanics were unable to duplicate the failure. Additionally, the contact stated that the failure was reoccurring while driving at various speeds and that a vibration was felt when the brake pedal was depressed. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 600.

Some Ford Bronco Sport and Escape SUVs, which share a brake system, are being recalled now because NHTSA has determined that they may not stop in a short enough distance in some circumstances. A total of 114,996 vehicles, mostly 2021 models with a few 2022s, will be recalled starting in early January. Yes dealer has car and told be it need booster. This was bought less than a month . I dont think it was look at with ford gold certified. Found out it was in shop late july august by previse buyer. They coverd it up never gave me sheet what was look at.

Per Master Tech Bo at CamelBack Ford in Phoenix, AZ - He stated he had a 2021 Bronco Sport in his shop for 3 months with the same issue mine has had now 3 times and mine has been "Repaired" twice. He could not find out why the vehicle was stalling/losing power while in motion. I proceeded to look for an answer and had asked if that Bronco Sport he is referring to is still in his shop.. his answer was no. I asked then what was the issue, his response was a failing Guide-Pin in the transmission not being an exact sit in the fitting position. I had my vehicle towed to Chapman Ford of Scottsdale, AZ for the 3rd time. They started a Inspection/Diagnoses on my vehicle without knowing at all why my vehicle was towed in. Then proceeded to not listen to my request of inspecting the transmission assembly and denied service to my ensure if my family is (ASAP) - as safe as possible - in this vehicle and stated "It is SUPPOSEDLY drivable" (Recorded Line). They said my vehicle "Stalled" and did not lose power (like they were there when I was moving 20 MPH) because of the fuel level! They reported (Recorded Line) vehicle was brought in with ESTIMATED 26 Miles like this is a non-sufficient amount of fuel. ** Let me be the first to say the estimate is not an estimate I have gotten this car down to the 10 Miles left warning indicator message and felt no problems regarding to a low fuel amount. First open case with ford Motor Company was Closed at their discretion for their reasons the day it w

Vehicle brought in for Brake Recall at 11k miles. After service completed, vehicle has a loud screech when vehicle is in reverse or in a tight turn radius. No warning lamps or symptoms before this issue occurred. Vehicle is being brought back to dealership for further inspection.

Vehicle brought into dealership for Brake Recall. After this service, vehicle had loud metallic grinding sound when turning hard to the right under moderate acceleration. Vehicle was brought back to the dealership the next day, and the determination was there was damage to the Rear Differential due to a lubrication issue. The dealership added more fluid and a noise reducer fluid, and returned the vehicle a week later. Issue still persists, though not as loud as before. No warning lamps or messages appeared. Only symptom was grinding / surging of transmission when turning, and upon initial acceleration

The doors on my vehicle are buckling. There are ripples in the sheet metal on all four doors where the metal meets the window glass. It appears to be some type of structural issue. Im worried if these doors are buckling under normal wear and tear im concerned if they are structurally sound if the vehicle were involved in a accident? Is the cause of this issue metal fatigue? I am not an engineer but there is obviously an issue with these doors that may be some type of safety issue. I brought this to the attention of Ford and they acknowledged the issue. They took photos of the issue but have not come up with a solution. While at the dealership having my vehicle inspected I observed several other Ford Broncos with the same issue. I provided photos of the issue but I must admit it is difficult to see.

I had my vehicle taken to address its recall on the breaks. Within a few weeks time, my vehicle began creating excessive break dust on the front breaks and began making a grinding sound when backing up. I had my vehicle brought back into the dealership to have those items looked at and staff brushed this all off as being normal. However, the breaks never behaved this way before the "recall fix" and I'm concerned that all of these issues may point to a bigger issue. Did I buy a lemon or is this truly normal?

The contact owns a 2021 Ford Bronco Sport. The contact stated that there was an abnormal squealing sound coming from the vehicle while in reverse(R). There was no warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that her vehicle was not included in NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.

Vehicle completely shut down while driving. No working lights and unable to put vehicle in neutral. Was stuck in a lane of traffic with nothing working. Same issue happened less than 2 weeks ago, dealership had the vehicle for 7 days and said they found nothing wrong and couldn’t fix it. Tow truck driver told us it was the second Bronco he tower in 2 days with the same problem.

The car started chugging check engine light came on car studdered before actually turning over.

Vehicle completely shut down. Nothing would work.

I was waiting to turn at a red light when the engine shut down and I lost all power including all lights and locking mechanisms. I was unable to get it off the road because it was locked in gear. It had to be towed and dropped off at the dealer. It is still there at this time.

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer, and the dealer informed the contact that the brake pads needed more wear and tear before they could perform the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

MAKES A LOUD MOANING SOUND WHEN REVERSING AFTER VEHICLE HAS SAT FOR A FEW HOURS. BRAKE PADS ARE FINE, DOES NOT HAPPEN WHEN BRAKING WHILE GOING FORWARD. ONLY BRAKING WHILE GOING IN REVERSE.

Failed Window Assembly in Tail Gate resulting in broken tail gate window. Driving on A1A, Melbourne Beach FL, 630 am September 20th, 2022 45 mph heard very loud boom and saw that the high pressure cylinders that lift the back window blew apart and shattered the tail gate window obstructing my vision out of the rear window. The spontaneous combustions of the window assembly blew up and almost made me loose control of the vehicle. Nothing hit the window from inside or outside of the car. This car has been in maintenance on three other occasions to have the electrically operated systems repaired. I believe this is a manufacture defect. There is no explanation how this serious incident occurred and I fear for my safety driving this vehicle. I have filed a BBB Auto Claim, case number [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

When accelerating, there is a lag in shifting. The engine revs, but the vehicle doesn’t move, like it’s in neutral. This happens in normal mode, eco mode, and sport mode (the only modes tested so far). There is also a grinding noise sometimes when vehicle is lit in “Drive”. This is a safety problem, because it happened as my wife was turning onto a busy road, and the vehicle would not accelerate. Had to take foot off accelerator, then try acceding again a few times to finally get vehicle to start moving.

Vehicle got stuck in gear while traveling on highway. I would accelerate and the RPMs would shoot up but I was losing speed. I had to pull over, turn off the car and turn it back on. Some Ford dealerships told me they won’t even look at the transmission while others have a two week lead time to just look at it. I have no other cars to drive yet may or may not be offered a loaner depending on the problem. This is a huge safety risk because I can’t be going highway speeds and then lose speed and be going 25mph on a 55mph road! I am still waiting to get my car seen and there were no lights that showed on the dash.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 20-30 MPH, the accelerator pedal was depressed but the vehicle failed to respond as needed. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic where an oil change was completed. The contact then drove across the street and parked the vehicle. Upon restarting the vehicle, the vehicle experienced a rough start. The contact was able to drive; however, the vehicle failed to respond while depressing the accelerator pedal. The check engine warning light was illuminated. A message indicating to park and restart the engine was displayed. The contact drove back to the independent mechanic where it was diagnosed that there was no engine oil. Additionally, the independent mechanic diagnosed that the engine had failed and needed to be rebuilt. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) which he associated with the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 31,000.

Within minutes of turning off my vehicle, I get the alert “ my vehicle equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery” we have had it in the ford service center several times to try to resolve this issue and they can not figure out what the problem is. They have checked several times and the Battery is not low, reset the system and replaced the module under the passenger seat. Nothing has resolved this. This has been going on for over a year now.

The wind shields on these vehicles are cracking in abundance. My Bronco wind shield cracked on the passenger side from the edge across the window. No rock hit it. I just came out one morning and it was cracked. I've read many complaints on line from owners having this problem. Now you can't get new wind shields because there have been so many issues, they are on back order. I tried to contact Ford but they referred me to you. I do not believe this is normal.

Powertrain malfunction/reduced power

Traveling with cruise control set at 78mph. Service engine light came on without warning and vehicle couldn’t maintain speed. Exited highway to determine what was wrong. Pulled into gas station parking lot and the power brakes failed. The vehicle had two recalls for brakes serviced on 7/7/22. The vehicle is being towed to a dealership as the vehicle had less than 12,400 miles and has been owned less than one year. Any/all components available for inspection. If driver had not had wherewithal to exit highway when they did, there certainly could have been a fatality incident.

After I turned on the car, unbeknownst to me, the Ford Bronco stayed revved up and it did not slow down. I then switched from park to reverse and the Bronco went so fast (>4000rpm) that I ended up hitting the tree so hard that the tree was uprooted. The car was not driveable and it had to be towed. This is under progressive insurance claim: 22-3913700. The insurance company would not check the "inside" of the car (etc...transmission, electrical, etc...) as they say this is prior to the accident. I have called the Ford dealership for assistance several times to report this and for them to take a look at the inside of the car, but they have not returned my messages.

The contact owns 2021 Ford Bronco Sport. The contact stated that while the vehicle was in reverse(R), the brakes would emit a loud squealing noise upon depression without warning. The contact had taken the vehicle to the dealer and the front brake pads were replaced; however, despite the repair, the failure persisted. The contact then called the manufacturer who referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was unknown.

Catastrophic engine failure 16 AUG 2022. Ford Bronco Sport with the 2.7 engine, some 2,800 miles, towed to repair facility Austin TX, can be inspected there, notify for details. Safety of all at risk, car in "deep sleep" with no warning, fortunately not yet on interstate highway from residential/small business area. Multiple warning signals appeared in vehicle only as engine in death throes. This problem, we find, is now under investigation by the NHTSA. No information on fix by Ford but appears to require full engine replacement under warranty. Inspection underway today at non-Ford repair facility. Note: Vehicle operated by New Mexico owner's adult daughter in Austin TX.

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle failed to start. There was no warning light illuminated. The vehicle was not drivable. The vehicle was towed to the local dealer, where it was diagnosed that the front belt and two coolant hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

The contact owns a 2021 Ford Bronco Sport. The contact received recalls notifications for NHTSA Campaign Numbers: 21V922000 (Service Brakes, Hydraulics) and 22V191000 (Engine and Engine Cooling). However, the parts to do the recalls repairs were not yet available. An unknown local dealer was contacted and confirmed that the parts for both recalls repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for recalls repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Within seconds of parking and turning off my vehicle I heard a loud pop and saw gray smoke billowing out from under the hood of my 2021 Ford Bronco Sport. Within 10 minutes the entire vehicle was engulfed in flames and destroyed two other vehicles and did additional property damage. The fire investigator stated that the fire started in the lower right front of the engine compartment but many of the parts were now incinerated including the aluminum wheels that melted into a puddle. No warning lamps or other indicators were present. Insurance representatives are currently inspecting the vehicle.

When coming to a stop and pressing on the breaks it periodically will make s sound and then there is about a 2O SEC DELAY before coming to complete stop. If I am driving downhill the delay is longer. This scares my since I drive over 100 miles a day for work. I have reached out to FORD and the manufacture and they still do not have a fix to the issue.

I was driving in Atlanta in 4 lanes of heavy traffic. My new Bronco just started slowing down and I was almost killed by traffic swerving around me. The message said deactivated switch and fuel injector faulty. Then Bronco completely stopped and would not crank. 100 degree heat in bad part of town. Stranded and scared. After being towed, the deactivated switch replaced in Ford dealership in Georgia. No loaner given. After 2 weeks at my expense, I get car back. 2 months later it happens again. Now, it’s in dealership for third time for 2 more weeks. Waiting to hear what’s wrong. The dealership has ordered fuel injector replacements. This is a brand new Bronco with about 4k miles. I am distressed and disappointed.

My 2021 Bronco Sport has a stress crack in the windshield and it is very concerning because on the Facebook forum, I am seeing tons of Bronco Sport owners having the same issue. Some owners are on their 2nd to 4th windshield. Ford is not taking responsibility for this issue and is having owners submit to their auto insurance. I’m very concerned for the safety and integrity of the windshields that are being put in these vehicles. I’m getting mine replaced but how can I trust that it won’t happen again. I’m very scared that it will shatter while driving.

MY ENGINE LIGHT ON AGAIN EVAP CANISTER FORD DOES NOT WARNNETY IT. NEED THE OIL RECALLED DONE BUT MY FORD DEALER SHIP WILL NOT DO IT SO RUNNING IT WITH ENGINE LIGHT ON VO RECALLED DONE AND WIPER WASHER DOES NOT SPRAY, CAN NOT GET ANYTHING DONE BY MY FORD DEARLER SHIP

FORD SAYS OFF ROAD BRONCO BULL I HAUL MAIL IN THE COUNRTY SO GRAVEL ROADS THE SHEILDS UNDER BREAK ALL THE TIME AND IT BREAKS THE E VAP CANISTER SO I HAVE TO REPLACE IT ON MY OWN THEY WILL NOT COVER IT NOT UNDER WARNNETY ABOUT A $1000.00 EVERYTIME IT HAPPENS ALL THE TIME. AND I CAN NOT AFFORD IT. THEY NEED TO DO SOMETHING ABOUT THESE CHEEP PLASCT SHEILDS CAUSE I'AM NOT GOING TO KEEP REPLACEING THEM

Problems with the engine loses power and a message appears on the screen of the bus that says "transmission system failure" from the 1st day I bought it and the ford does not solve my problem.

I have a brake recall related to a safety defect. The car does not stop quick enough at highways speeds, however ford has not offered a remedy in a timely manner. I have been to 4 different Ford dealerships with no success. All four have informed me it would take a week to get the part, to later change the answer and say its unavailable on backorder. I can't get my brakes repaired. Additionally, the back door does not lock under any circumstances. The car is unsafe and unsecure from the inside and out.

There is an electrical issue with the cars running lights, headlights and interior lighting. Intermittently, when the car is shut off and either locked or unlocked, the cars running lights, and/or headlights, and/or interior lighting fail to shut off. This occurs BEYOND the 30 to60 minute delay feature. This happens when you lock the door from the door lock or the key fob. In all cases the car has to be unlocked and relocked, trying either, or re-starting the car, shutting it off and locking the car again. At some point the battery will fail before its 60 months.

While driving on surface and freeway, the vehicle dramatically loses fuel pressure and slows down. It's a hazard. Nearly rear-ended on the highway. After a while, pressure resumes, only to fail randomly. No warning or malfunction indicators appear. Vehicle has been at a Ford service center 2 times and is there again, now. First, they changed the battery. Then they told us we didn't drive it enough. Suspiciously, there's a recall addressing the exact same issue on the same make and model, made at a different plant. Perhaps it's related? NHTSA Campaign Number: 21V625000.

I had two recalls which one of them was my breaks. I went about 3 months ago and they told me they didn't have the part and they would place the order and I would get a call as soon as it arrived. I waited and a new recall came in saying there was a leak in the engine oil and it could cause a fire on my car. I called Ford after I made an appointment online, when I spoke to the lady she said she had no idea and all she could do was made me an appointment. I decided to drive myself in person to this dealer Big Valley Ford and let them know what was happening since my app and my car both said I had I HAS 0% OIL LIFE and i needed oil changed ASAP. according to my sticker on the window from the previous oil changed it said I had over 1000 miles before oil change, yet my car and app were telling me i had 0% oil life. When i went to them specially after knowing there was a recall for oil leak they took my car and said they would inspected, they called me again and said there was nothing wrong with it and to ignored it, I never got a paper or anything with such information. I asked about the other recall and if my parts were finally in and the guy said there is no record or order for that. He sent me to speak to someone else and when I did they lied to me saying my car parts had been order. When I left a lady call me saying she needed pictures of my car to be able to order them and I told her someone had already said they were order that morning and she said no orders were never plac

Purchased 2021 Ford Bronco Sport in 9/21 and was made aware of safety recall from Ford in 12/21 stating problem with front brakes to be repaired 2nd quarter of 2022. Took vehicle to dealership 4/22 and replaced front pads only. Took vehicle back 2 weeks later due to grinding noise coming from brakes and reduced braking distance. When the vehicle was inspected told nothing is wrong when clearly the vehicle is not safe.