WHEN APPLYING THE BRAKES THERE IS A VIBRATION PRESENT DUE TO WARPED ROTORS. DEALER HAS TURNED ROTORS TWICE, AND THE PROBLEM STILL EXISTS. *AK
1996 Ford Aerostar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
RECALL 99V029000, IGNITION SYSTEM FAILURE. OWNER HAS BEEN WAITING SINCE MARCH 1999 FOR PARTS ON RECALL. *AK
LEFT FRONT AND RIGHT REAR ALUMINUM TIRE RIMS CRACKED IN FOUR DIFFERENT PLACES, CAUSING FAILURE WHICH COULD RESULT IN INJURY IF TIRE RIM WAS TO FALL OFF. *YC
WHILE BACKING VEHICLE OUT OF PARKING LOT, STEERING WHEEL BROKE IN DRIVER'S HANDS & FELL INTO DRIVER'S LAP. HAD NO CONTROL OF VEHICLE. TURNED VEHICLE OFF & TOWED TO DEALER. *AK
WHEEL RIMS FAILED. AFTER FEELING SEVERE WOBBLE AT SPEED, DRIVER PULLED OVER AND FOUND THE ALUMINUM WHEEL RIM ON FR WHEEL WAS FAILING. 3 OF 4 WHEELS SHOWED SEVERE FRACTURES IN SPOKES. WHEELS ARE ALUMINUM WITH 7 SPOKES. WHEEL TYPE 49 FOR 1996 AREOSTARS. RF HAD 4 COMPLETELY FRACTURED SPOKES AND 1 PARTIAL, WHEEL WAS OUT OF ALIGNMENT AND READY TO COME OFF IF DRIVEN FURTHER. THIS WOULD HAVE BEEN A CATASTROPHIC FAILURE AND COMPLETE LOSS OF VEHICLE CONTROL. RR SHOWED 1 SPOKE COMPLETELY FRACTURED AND 2 PARTIALS. LF SHOWED 1 SPOKE PARTIALLY FRACTURED. LR SHOWED NO DEFECTS. THIS VEHICLE IS A FAMILY USE, WITH SOME LIGHT TOWING AND NO ABUSE. NO WHEEL DEFECTS WERE NOTED AT PRIOR FORD DEALER SERVICE 42000 MILES OR BY OWNER AT 48500 MILES. WHEEL FAILURES SEEM TO BE SUDDEN. NO ROAD HAZZARDS WHERE INVOLVED. FORD DEALER IS HOLDING FAILED RIMS.
WHILE DRVING VAN AT ANY SPEED A GRINDING NOISE COMES FROM THE RIGHT FRONT WHEEL. WHEN THE VAN WAS CHECKED BY A MECHANIC THE BEARING WAS GONE FROM THE SPINDLE. PLEASE LIST VIN, MILEAGE AND DATES FOR OTHER VANS. *AK
AFTER PARKING VEHICLE AND APPYLING THE EMERGENCY PARKING BRAKE, A PIN WITHIN THE HANDLE ASSEMBLY BROKE, CAUSING THE VEHICLE TO ROLL FORWARD. PLEASE GIVE ANY FURTHER DETAILS. *AK
CONSUMER CONTACTED THE DEALER IN REFERENCE TO NHTSA RECALL 99V029000 AND MFR RECALL 99S02, IGNITION SWITCH FAILURE. DEALER STATED PARTS WERE NOT AVAILABLE. PLEASE PROVIDE ANY FURTHER DETIALS. RECALL HAS YET TO BE CORRECTED. *AK
VEHICLE EXPERIENCED FAILURE OF THE IDLE AIR CONTROL VALVE/MOTOR CAUSING AIR BYPASS TO STICK. MJS
ON APRIL 19, 1999, QUALITY OF NAPA LOCATED AT 1823 SOSCOL AVE, NAPA, 94559, PERFORMED OUR 30,000 MILE SERVICE WHICH IN OUR FORD MAINTENANCE SCHEDULE BOOK INCLUDES INSPECTION OF DISC BRAKE SYSTEM AND DRUM BRAKE SYSTEM. ON APRIL 19TH, OUR MILEAGE WAS 34,712.5 AND QUALITY SIGNED OFF ON THE MAINTENANCE SCHEDULE FOR BOTH THE 30,000 & 35,000 MILE SERVICE. ON OR ABOUT MAY 17TH, 1999 OUR BRAKES FAILED AT 35,597 MILES, AND CAUSED US TO TAKE OUR VAN TO FORD FOR TROUBLESHOOTING. FORD CHARGED US OVER $500 TO REPLACE THE BRAKES. OUR COMPLAINT IS WITH QUALITY, THEY SIGNED OUR BOOK RECOGNIZING PART OF SERVICING ON 4/19 WAS BRAKE INSPECTION AND DIDN'T INFORM US OF OUR BRAKES BEING IN NEED OF REPLACEMENT AT THAT TIME. THUS RESULTING IN BRAKE FAILURE AND FURTHER DAMAGE TO THE BRAKE SYSTEM CAUSING US TO PAY IN EXCESS OF $500 IN REPAIRS. PLEASE CONTACT ME WITH REGARD TO THIS COMPLAINT. I WISH TO FURTHER PURSUE THIS COMPLAINT AS WELL. THANK-YOU, KATHLEEN. *AK
WHILE DRIVING ABOUT ANY MPH WHEN CONSUMER TURNS ON SIGNAL SWITCH UPON MAKING A TURN OR JUST CHANGING LINES, SIGNAL SWITCH WON'T HOLD, AND CONSUMER HAS TO HOLD IT MANUALLY. *AK
AS THE SLIDING DOOR WAS BEING OPENED THE BOTTOM TRACKS HAD SEPARATED FORM THE DOOR. THE DEALER HAS BEEN NOTIFIED. *AK
WHILE DRIVING TRANSFER CASE BROKE, CAUSING THE VEHICLE TO STOP MOVING WHILE ENGINE REMAINED ON. OWNER COULD NOT SWITCH GEARS. DEALER SAID VEHICLE NEEDED A NEW TRANSFER CASE. *AK
VEHICLE WAS NOT SERVICED WHEN BROUGHT IN FOR RECALL REPAIR, DEALERSHIP TOLD CONSUMER WORK WAS COMPLETED. (IGNITION SWITCH)- (99V-029) MJS.
THE PROBLEM STARTED WITH A SMALL VIBRATION WHEN APPLYING THE BRAKES, IT INCREASED AS TIME WENT ON, WHEN EXAMINED WAS FOUND PADS CAME APART-SHIFTING ON RIVETS. THIS HAPPENED BOTH TIMES, IT HAS STARTED IT AGAIN, ONLY MINOR AT THIS TIME. WHEELS NOT PULLED YET.
REQUIRES A SHIFT INTO 'NEUTRAL' TO DISENGAGE MAXIMUM THROTTLE DURING A PASSING MANUVER. SEEMS TO BE TORQUE RELATED. OCCURS INDEPENDENT OF 'CRUISE CONTROL' BEING ON OR OFF. APPLYING BRAKES OR TURNING CURISE TO OFF DOES NOT RELEASE THROTTLE. VEHICAL HAS BEEN BACK TO DEALER WHO SOLD VEHICLE AND ACCESSORY AT LEAST TWICE. CRUISE CONTROL HAS BEEN REPLACED BUT PROBLEM RECURS.
FRONT AXLE BROKE CAUSING WHEEL TO COME OFF, AND DAMAGING OTHER COMPONENTS.
SIMILAR TO SAFETY RECALL # 97S83 FOR WHICH SERVICE WAS PERFORMED, BUT AFFECTING FRONT SHAFT AND TRANSFER CASE INSTEAD OF REAR. HAD SEAL LEAK ON FRONT TRANSFER CASE UNDER 30K MILES WARRANTY. TRANSFER CASE BEARING FAILURE ON FRONT DRIVE SHAFT IN TRANSFER CASE RUINED TRANSFER CASE AT A COST OF $1,985.00 TO REPAIR. THIS VEHICLE HAS BEEN TREATED VERY WELL, WITH NO HEAVY LOADS OR TOWING OF TRAILERS.
SHORT IN ELECTRICAL SYSTEM.
WHILE DRIVING 35 MPH THE VEHICLE MADE A POPPING SOUND AND THE SOUND WENT AWAY. DRIVING AT 55 TO 60 MPH THE VEHICLE WAS SHAKING AND THE CONSUMER PULLED OVER DUE TO THE WHEELS VIRBATING. WHEN THE CONSUMER PULLED OVER, SHE NOTICED SMOKE COMING FROM THE WHEEL, AND DISCOVERED THE PROBLEM WITHIN THE LOWER CONTROL ARM. TOOK VEHICLE TO THE DEALER AND THEY DETERMINED THAT THE CONSUMER RAN SOMETHING OVER, AND THE THE RIGHT LOWER CONTROL WAS BENT. *AK
SLIDING DOOR ON RIGHT INTERMITTENTLY DOES NOT WORK, IT WILL NOT LATCH TO CLOSE. DEALER HAS BEEN CONTACTED AND IS AWARE OF THE PROBLEM. STATES IT NEEDS FOUR PARTS, TWO PARTS ARE UNDER WARRANTY, ANDTWO ARE NOT (THE LATCH AND THE STRIKER PLATE). *AK
SLIDING DOOR LATCH MALFUNCTIONED.
CALIPER FAILURE HAS CONTINUALLY CAUSED DAMAGE TO OTHER BRAKE COMPONENTS, PADS, ROTORS ETC.
NHTSA RECALL 97V204000, MANUFACTURER 97S83, TRANSFER CASE; DEALER'S LETTER WAS RECEIVED IN MARCH, AND IN APRIL WHEN CONTACTED THE DEALER AGAIN, THEY DIDN'T HAVE THE PARTS, WHEN CONTACTED AGAIN, THE PARTS WERE IN, BUT COULD NOT BE LOCATED. *AK
RECALL (97V204000), DRIVESHAFT; NOT SATISFIED WITH WORK DONE PERTAINING TO RECALL. HAD TAKEN VEHICLE IN FOR REPAIRS IN APRIL. PICKED VEHICLE UP & THEN HAD TO RETURN IT THE NEXT DAY. *AK
CONSUMER STATES WHILE TURNING THE HAZARD LIGHT'S ON THE STEERING COLUMN STARTING SMOKING. PLEASE PROVIDE FURTHER DETAILS.
FUEL LINE HAD CRACK, CAUSING FUEL TO LEAK, RESULTING IN A FIRE. NO WARNING WAS GIVEN. *AK
BRAKE CALIPER FAILURE IS CAUSING DAMAGE TO THE PADS FREQUENTLY.
BRAKES FAILED TWICE WITHIN 30,000 MILES. FIRST TIME AT 12,000 ,CAUSING THE ROTORS TO CRACK ON THE FRONT BRAKES, RESULTING IN REDUCTION OF BRAKE EFFECTIVENESS. DEALER HAS BEEN NOTIFIED. *AK
CONSUMER IS HAVING TROUBLE RECEIVING RECALL REPAIR WORK ON THE TRANSFER CASE BY DEALERSHIP.
UPON APPLYING FORCE TO THE BRAKE PEDAL THERE IS NO RESPONSE FROM THE BRAKES, CAUSING EXTENDED STOPPING DISTANCE, RESULTING IN A MINOR COLLISION . CONSUMER HAS CONTACTED THE DEALER. *AK
SIDE DOOR LOCK FAILED.
IGNITION LOCK AND ALARM RELAY FAILED.
DOOR LATCH FAILED.
POWER STEERING LEAKING AT TIME OF DELIVERY.
MISPRINT ON TIRES (PRESSURE LABEL), MICHELIN.
CONSUMER HAS HAD PROBLEMS WITH SLIDING DOOR. THEY LEASED IT 0N (1) 17-AUG-97, (2) 9- 19-96, (3) 8- 5-97 AND (4)9-21-97. RANCHO FORD OF TEMECULA, CA. HAS DONE REPAIRS THREE TIMES CHANGING THE PARTS REGARDING DOOR LATCH THE FIRST TWO TIMES; QUALITY REPAIR R&R DOOR TRIM PANEL AND REPAIR LOCK ROD MACHANISM, THE THIRD TIME. PROBLEM STILL EXISTS. CONSUMER CANNOT OPEN SILDING DOOR AT MOST OF THE TIMES FROM INSIDE OR OUTSIDE. VEHICLE IS ALSO EQUIPPED WITH AUTOMATIC DOOR LOCKS. *AK *SLC
THE SPINDLE SNAPPED, CAUSING THE RIGHT FRONT WHEEL TO FLY OFF WHILE DRIVING 65MPH. CHAMPION FORD COULD NOT DUPLICATE OR GIVE A REASON WHY THIS WOULD HAPPEN. *AK
SLIDING DOOR LATCH FAILURE.
INTERMITTENT RADIO FAILURE.
DRIVING ABOUT 35 MPH WHEN FELT A PULL TO THE RIGHT. THE RIGHT SPINDL/ BRAKE CALIPER ANDBRAKE LINE BROKE. LOST CONTROL OF STEERING & THE BRAKES. TOOK TO THE DEALER. LOOKING AT VEHICLE TO DETERMINE CAUSE. *AK
VEHICLE'S ROTORS KEEP WARPING, AND THE BRAKES FAILED WHEN TRYING TO STOP THE VEHICLE, CAUSING THE VEHICLE TO HIT ANOTHER VEHICLE. *AK
VEHICLE'S BACK SEAT MATERIAL IS TORN, CAUSING A METAL ROD TO STICK OUT. *AK
THE FLOORBOARD BECOMES VERY HOT WHEN AIR CONDITIONER DEFROSTER OR AIR VENT IS ON. THIS WAS DUE TO EXPOSED HEATER CORE TUBES, THE MAKE SHIFT PLENUM CHAMBER COVER WAS FABRICATED BY THE DEALER. THIS HAS NOT CORRECTED THE PROBLEM. *AK
VACUUM HOSE LEAK.
CONSUMER WAS INVOLVED IN A REAREND COLLISION, TRAVELING ABOUT 15 MPH THE SLIDING DOOR, WHICH WAS LOCKED UPON IMPACT, CAME OPEN AND THE DRIVER 'S AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. *AK
IN AN ACCIDENT AT 40-45MPH, 12:00 POSITION, DRIVER'S SIDE AIRBAG DID NOT DEPLOY. ABS BRAKING SYSTEM HAD REAR WHEEL LOCKUP WITH 100 FEET OF SKID MARKS. *AK
POWER STEERING LEAK.
TRANSMISSION SEAL DEFECTIVE.
FAILURE ON THE FUEL TANK AND FILLER NECK, CONSUMER FILLED THE TANK WITH GAS AND FUEL IS LEAKING AROUND THE TANK FILLER NECK. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Ford Aerostar → · Every Aerostar year → · How the figures are calculated →