Page 2 of 3 · complaints 51–100 of 104

1996 Ford Aerostar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 7, 1999TN

WHEN APPLYING THE BRAKES THERE IS A VIBRATION PRESENT DUE TO WARPED ROTORS. DEALER HAS TURNED ROTORS TWICE, AND THE PROBLEM STILL EXISTS. *AK

Electrical System › Ignition
Filed Sep 13, 1999IL

RECALL 99V029000, IGNITION SYSTEM FAILURE. OWNER HAS BEEN WAITING SINCE MARCH 1999 FOR PARTS ON RECALL. *AK

Wheels › Rim
Filed Aug 30, 1999MI

LEFT FRONT AND RIGHT REAR ALUMINUM TIRE RIMS CRACKED IN FOUR DIFFERENT PLACES, CAUSING FAILURE WHICH COULD RESULT IN INJURY IF TIRE RIM WAS TO FALL OFF. *YC

Steering › Steering Wheel/Handle Bar
Filed Aug 24, 1999GA

WHILE BACKING VEHICLE OUT OF PARKING LOT, STEERING WHEEL BROKE IN DRIVER'S HANDS & FELL INTO DRIVER'S LAP. HAD NO CONTROL OF VEHICLE. TURNED VEHICLE OFF & TOWED TO DEALER. *AK

Wheels
Filed Jul 27, 1999WA

WHEEL RIMS FAILED. AFTER FEELING SEVERE WOBBLE AT SPEED, DRIVER PULLED OVER AND FOUND THE ALUMINUM WHEEL RIM ON FR WHEEL WAS FAILING. 3 OF 4 WHEELS SHOWED SEVERE FRACTURES IN SPOKES. WHEELS ARE ALUMINUM WITH 7 SPOKES. WHEEL TYPE 49 FOR 1996 AREOSTARS. RF HAD 4 COMPLETELY FRACTURED SPOKES AND 1 PARTIAL, WHEEL WAS OUT OF ALIGNMENT AND READY TO COME OFF IF DRIVEN FURTHER. THIS WOULD HAVE BEEN A CATASTROPHIC FAILURE AND COMPLETE LOSS OF VEHICLE CONTROL. RR SHOWED 1 SPOKE COMPLETELY FRACTURED AND 2 PARTIALS. LF SHOWED 1 SPOKE PARTIALLY FRACTURED. LR SHOWED NO DEFECTS. THIS VEHICLE IS A FAMILY USE, WITH SOME LIGHT TOWING AND NO ABUSE. NO WHEEL DEFECTS WERE NOTED AT PRIOR FORD DEALER SERVICE 42000 MILES OR BY OWNER AT 48500 MILES. WHEEL FAILURES SEEM TO BE SUDDEN. NO ROAD HAZZARDS WHERE INVOLVED. FORD DEALER IS HOLDING FAILED RIMS.

Steering › Linkages › Knuckle › Spindle › Arm
Filed Jul 16, 1999VA

WHILE DRVING VAN AT ANY SPEED A GRINDING NOISE COMES FROM THE RIGHT FRONT WHEEL. WHEN THE VAN WAS CHECKED BY A MECHANIC THE BEARING WAS GONE FROM THE SPINDLE. PLEASE LIST VIN, MILEAGE AND DATES FOR OTHER VANS. *AK

Parking Brake
Filed Jul 15, 1999WV

AFTER PARKING VEHICLE AND APPYLING THE EMERGENCY PARKING BRAKE, A PIN WITHIN THE HANDLE ASSEMBLY BROKE, CAUSING THE VEHICLE TO ROLL FORWARD. PLEASE GIVE ANY FURTHER DETAILS. *AK

Electrical System › Ignition › Switch
Filed May 27, 1999VA

CONSUMER CONTACTED THE DEALER IN REFERENCE TO NHTSA RECALL 99V029000 AND MFR RECALL 99S02, IGNITION SWITCH FAILURE. DEALER STATED PARTS WERE NOT AVAILABLE. PLEASE PROVIDE ANY FURTHER DETIALS. RECALL HAS YET TO BE CORRECTED. *AK

Vehicle Speed Control › Cruise Control
Filed May 27, 1999ME

VEHICLE EXPERIENCED FAILURE OF THE IDLE AIR CONTROL VALVE/MOTOR CAUSING AIR BYPASS TO STICK. MJS

Service Brakes, Hydraulic › Foundation Components › Disc
Filed May 20, 1999CA

ON APRIL 19, 1999, QUALITY OF NAPA LOCATED AT 1823 SOSCOL AVE, NAPA, 94559, PERFORMED OUR 30,000 MILE SERVICE WHICH IN OUR FORD MAINTENANCE SCHEDULE BOOK INCLUDES INSPECTION OF DISC BRAKE SYSTEM AND DRUM BRAKE SYSTEM. ON APRIL 19TH, OUR MILEAGE WAS 34,712.5 AND QUALITY SIGNED OFF ON THE MAINTENANCE SCHEDULE FOR BOTH THE 30,000 & 35,000 MILE SERVICE. ON OR ABOUT MAY 17TH, 1999 OUR BRAKES FAILED AT 35,597 MILES, AND CAUSED US TO TAKE OUR VAN TO FORD FOR TROUBLESHOOTING. FORD CHARGED US OVER $500 TO REPLACE THE BRAKES. OUR COMPLAINT IS WITH QUALITY, THEY SIGNED OUR BOOK RECOGNIZING PART OF SERVICING ON 4/19 WAS BRAKE INSPECTION AND DIDN'T INFORM US OF OUR BRAKES BEING IN NEED OF REPLACEMENT AT THAT TIME. THUS RESULTING IN BRAKE FAILURE AND FURTHER DAMAGE TO THE BRAKE SYSTEM CAUSING US TO PAY IN EXCESS OF $500 IN REPAIRS. PLEASE CONTACT ME WITH REGARD TO THIS COMPLAINT. I WISH TO FURTHER PURSUE THIS COMPLAINT AS WELL. THANK-YOU, KATHLEEN. *AK

Exterior Lighting › Turn Signal › Switch1 injured
Filed May 13, 1999HI

WHILE DRIVING ABOUT ANY MPH WHEN CONSUMER TURNS ON SIGNAL SWITCH UPON MAKING A TURN OR JUST CHANGING LINES, SIGNAL SWITCH WON'T HOLD, AND CONSUMER HAS TO HOLD IT MANUALLY. *AK

Structure › Body › Door
Filed May 7, 1999CA

AS THE SLIDING DOOR WAS BEING OPENED THE BOTTOM TRACKS HAD SEPARATED FORM THE DOOR. THE DEALER HAS BEEN NOTIFIED. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed May 4, 1999CO

WHILE DRIVING TRANSFER CASE BROKE, CAUSING THE VEHICLE TO STOP MOVING WHILE ENGINE REMAINED ON. OWNER COULD NOT SWITCH GEARS. DEALER SAID VEHICLE NEEDED A NEW TRANSFER CASE. *AK

Electrical System › Ignition › Switch
Filed Apr 20, 1999CA

VEHICLE WAS NOT SERVICED WHEN BROUGHT IN FOR RECALL REPAIR, DEALERSHIP TOLD CONSUMER WORK WAS COMPLETED. (IGNITION SWITCH)- (99V-029) MJS.

Service Brakes, Air › Disc › Pads
Filed Mar 17, 1999VA

THE PROBLEM STARTED WITH A SMALL VIBRATION WHEN APPLYING THE BRAKES, IT INCREASED AS TIME WENT ON, WHEN EXAMINED WAS FOUND PADS CAME APART-SHIFTING ON RIVETS. THIS HAPPENED BOTH TIMES, IT HAS STARTED IT AGAIN, ONLY MINOR AT THIS TIME. WHEELS NOT PULLED YET.

Vehicle Speed Control
Filed Mar 3, 1999FL

REQUIRES A SHIFT INTO 'NEUTRAL' TO DISENGAGE MAXIMUM THROTTLE DURING A PASSING MANUVER. SEEMS TO BE TORQUE RELATED. OCCURS INDEPENDENT OF 'CRUISE CONTROL' BEING ON OR OFF. APPLYING BRAKES OR TURNING CURISE TO OFF DOES NOT RELEASE THROTTLE. VEHICAL HAS BEEN BACK TO DEALER WHO SOLD VEHICLE AND ACCESSORY AT LEAST TWICE. CRUISE CONTROL HAS BEEN REPLACED BUT PROBLEM RECURS.

Power Train › Axle Assembly
Filed Feb 24, 1999NY

FRONT AXLE BROKE CAUSING WHEEL TO COME OFF, AND DAMAGING OTHER COMPONENTS.

Power Train › Driveline
Filed Dec 28, 1998NH

SIMILAR TO SAFETY RECALL # 97S83 FOR WHICH SERVICE WAS PERFORMED, BUT AFFECTING FRONT SHAFT AND TRANSFER CASE INSTEAD OF REAR. HAD SEAL LEAK ON FRONT TRANSFER CASE UNDER 30K MILES WARRANTY. TRANSFER CASE BEARING FAILURE ON FRONT DRIVE SHAFT IN TRANSFER CASE RUINED TRANSFER CASE AT A COST OF $1,985.00 TO REPAIR. THIS VEHICLE HAS BEEN TREATED VERY WELL, WITH NO HEAVY LOADS OR TOWING OF TRAILERS.

Electrical System
Filed Nov 20, 1998CA

SHORT IN ELECTRICAL SYSTEM.

Suspension › Front › Control Arm › Lower Ball Joint
Filed Nov 12, 1998OH

WHILE DRIVING 35 MPH THE VEHICLE MADE A POPPING SOUND AND THE SOUND WENT AWAY. DRIVING AT 55 TO 60 MPH THE VEHICLE WAS SHAKING AND THE CONSUMER PULLED OVER DUE TO THE WHEELS VIRBATING. WHEN THE CONSUMER PULLED OVER, SHE NOTICED SMOKE COMING FROM THE WHEEL, AND DISCOVERED THE PROBLEM WITHIN THE LOWER CONTROL ARM. TOOK VEHICLE TO THE DEALER AND THEY DETERMINED THAT THE CONSUMER RAN SOMETHING OVER, AND THE THE RIGHT LOWER CONTROL WAS BENT. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Oct 8, 1998TX

SLIDING DOOR ON RIGHT INTERMITTENTLY DOES NOT WORK, IT WILL NOT LATCH TO CLOSE. DEALER HAS BEEN CONTACTED AND IS AWARE OF THE PROBLEM. STATES IT NEEDS FOUR PARTS, TWO PARTS ARE UNDER WARRANTY, ANDTWO ARE NOT (THE LATCH AND THE STRIKER PLATE). *AK

Latches/Locks/Linkages › Doors › Latch
Filed Oct 8, 1998TX

SLIDING DOOR LATCH MALFUNCTIONED.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jun 17, 1998PR

CALIPER FAILURE HAS CONTINUALLY CAUSED DAMAGE TO OTHER BRAKE COMPONENTS, PADS, ROTORS ETC.

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Jun 9, 1998TX

NHTSA RECALL 97V204000, MANUFACTURER 97S83, TRANSFER CASE; DEALER'S LETTER WAS RECEIVED IN MARCH, AND IN APRIL WHEN CONTACTED THE DEALER AGAIN, THEY DIDN'T HAVE THE PARTS, WHEN CONTACTED AGAIN, THE PARTS WERE IN, BUT COULD NOT BE LOCATED. *AK

Power Train › Driveline › Driveshaft
Filed Jun 4, 1998WV

RECALL (97V204000), DRIVESHAFT; NOT SATISFIED WITH WORK DONE PERTAINING TO RECALL. HAD TAKEN VEHICLE IN FOR REPAIRS IN APRIL. PICKED VEHICLE UP & THEN HAD TO RETURN IT THE NEXT DAY. *AK

Steering › Steering Wheel/Handle Bar
Filed Jun 4, 1998NC

CONSUMER STATES WHILE TURNING THE HAZARD LIGHT'S ON THE STEERING COLUMN STARTING SMOKING. PLEASE PROVIDE FURTHER DETAILS.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and FittingsFire
Filed May 12, 1998PA

FUEL LINE HAD CRACK, CAUSING FUEL TO LEAK, RESULTING IN A FIRE. NO WARNING WAS GIVEN. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed May 12, 1998PR

BRAKE CALIPER FAILURE IS CAUSING DAMAGE TO THE PADS FREQUENTLY.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 24, 1998CA

BRAKES FAILED TWICE WITHIN 30,000 MILES. FIRST TIME AT 12,000 ,CAUSING THE ROTORS TO CRACK ON THE FRONT BRAKES, RESULTING IN REDUCTION OF BRAKE EFFECTIVENESS. DEALER HAS BEEN NOTIFIED. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Apr 14, 1998WA

CONSUMER IS HAVING TROUBLE RECEIVING RECALL REPAIR WORK ON THE TRANSFER CASE BY DEALERSHIP.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jan 27, 1998CA

UPON APPLYING FORCE TO THE BRAKE PEDAL THERE IS NO RESPONSE FROM THE BRAKES, CAUSING EXTENDED STOPPING DISTANCE, RESULTING IN A MINOR COLLISION . CONSUMER HAS CONTACTED THE DEALER. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Nov 4, 1997CA

SIDE DOOR LOCK FAILED.

Electrical System › Ignition › Anti-theft › Control Module
Filed Nov 4, 1997CA

IGNITION LOCK AND ALARM RELAY FAILED.

Latches/Locks/Linkages › Doors › Latch
Filed Oct 27, 1997CA

DOOR LATCH FAILED.

Steering › Hydraulic Power Assist System
Filed Oct 27, 1997CA

POWER STEERING LEAKING AT TIME OF DELIVERY.

Equipment › Other › Labels
Filed Oct 22, 1997CA

MISPRINT ON TIRES (PRESSURE LABEL), MICHELIN.

Structure › Body › Door
Filed Sep 22, 1997CA

CONSUMER HAS HAD PROBLEMS WITH SLIDING DOOR. THEY LEASED IT 0N (1) 17-AUG-97, (2) 9- 19-96, (3) 8- 5-97 AND (4)9-21-97. RANCHO FORD OF TEMECULA, CA. HAS DONE REPAIRS THREE TIMES CHANGING THE PARTS REGARDING DOOR LATCH THE FIRST TWO TIMES; QUALITY REPAIR R&R DOOR TRIM PANEL AND REPAIR LOCK ROD MACHANISM, THE THIRD TIME. PROBLEM STILL EXISTS. CONSUMER CANNOT OPEN SILDING DOOR AT MOST OF THE TIMES FROM INSIDE OR OUTSIDE. VEHICLE IS ALSO EQUIPPED WITH AUTOMATIC DOOR LOCKS. *AK *SLC

Steering › Linkages › Knuckle › Spindle › Arm
Filed Aug 29, 1997PA

THE SPINDLE SNAPPED, CAUSING THE RIGHT FRONT WHEEL TO FLY OFF WHILE DRIVING 65MPH. CHAMPION FORD COULD NOT DUPLICATE OR GIVE A REASON WHY THIS WOULD HAPPEN. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Aug 28, 1997CA

SLIDING DOOR LATCH FAILURE.

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Aug 27, 1997CA

INTERMITTENT RADIO FAILURE.

Steering › Linkages › Knuckle › Spindle › Arm
Filed Aug 20, 1997AZ

DRIVING ABOUT 35 MPH WHEN FELT A PULL TO THE RIGHT. THE RIGHT SPINDL/ BRAKE CALIPER ANDBRAKE LINE BROKE. LOST CONTROL OF STEERING & THE BRAKES. TOOK TO THE DEALER. LOOKING AT VEHICLE TO DETERMINE CAUSE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › RotorCrash
Filed Aug 19, 1997TX

VEHICLE'S ROTORS KEEP WARPING, AND THE BRAKES FAILED WHEN TRYING TO STOP THE VEHICLE, CAUSING THE VEHICLE TO HIT ANOTHER VEHICLE. *AK

Seats
Filed Aug 14, 1997CA

VEHICLE'S BACK SEAT MATERIAL IS TORN, CAUSING A METAL ROD TO STICK OUT. *AK

Equipment › Appliance › Air Conditioner
Filed Jun 16, 1997CA

THE FLOORBOARD BECOMES VERY HOT WHEN AIR CONDITIONER DEFROSTER OR AIR VENT IS ON. THIS WAS DUE TO EXPOSED HEATER CORE TUBES, THE MAKE SHIFT PLENUM CHAMBER COVER WAS FABRICATED BY THE DEALER. THIS HAS NOT CORRECTED THE PROBLEM. *AK

Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings
Filed Apr 10, 1997CA

VACUUM HOSE LEAK.

Structure › Body › DoorCrash
Filed Mar 24, 1997FL

CONSUMER WAS INVOLVED IN A REAREND COLLISION, TRAVELING ABOUT 15 MPH THE SLIDING DOOR, WHICH WAS LOCKED UPON IMPACT, CAME OPEN AND THE DRIVER 'S AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Mar 19, 1997NM

IN AN ACCIDENT AT 40-45MPH, 12:00 POSITION, DRIVER'S SIDE AIRBAG DID NOT DEPLOY. ABS BRAKING SYSTEM HAD REAR WHEEL LOCKUP WITH 100 FEET OF SKID MARKS. *AK

Steering › Hydraulic Power Assist System
Filed Feb 12, 1997CA

POWER STEERING LEAK.

Power Train › Automatic Transmission
Filed Dec 26, 1996CA

TRANSMISSION SEAL DEFECTIVE.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Oct 31, 1996FL

FAILURE ON THE FUEL TANK AND FILLER NECK, CONSUMER FILLED THE TANK WITH GAS AND FUEL IS LEAKING AROUND THE TANK FILLER NECK. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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