Owners filed 2 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Body
1
0
0
0
Structure
1
0
0
0
2 safety recalls
Part 573 reports
Seat Belts › Front › Buckle Assembly13V580000
Filed Nov 20, 2013774 vehiclesFleetwood Rv, Inc.
Defect. Fleetwood RV, Inc. (Fleetwood) is recalling certain model year 2014 model American Eagle, American Heritage, American Revolution, American Tradition, Bounder, Bounder Classic, Discovery, Excursion, Expedition, Providence, South Wind, Storm, Terra, Terra SE, Jamboree Searcher, Jamboree Sport, Tioga Montara, and Tioga Ranger recreational vehicles equipped with IMMI-brand L9 seat belt assemblies. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
Risk. If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy. Fleetwood will notify owners and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on January 17, 2014. Owners may contact Fleetwood at 1-800-322-8216. Fleetwood's recall number 131112FRV.
Equipment13V189000
Filed May 10, 2013196 vehiclesFleetwood Rv, Inc.
Defect. Fleetwood RV, Inc. is recalling certain model year 2013 Jamboree Sport Diesel, Providence, Tioga DSL and Tioga Ranger DSL; 2014 Excursion, Expedition, Jamboree Sport, Montara Commercial, Searcher Commercial, Southwind, Storm, Terra, and Tioga Ranger; and 2013-2014 Bounder, Bounder Classic, and Discovery recreational vehicles. The vehicles are equipped with Weatherpro and 9100 series power awnings. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
Risk. If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy. Fleetwood RV will notify owners and Dometic staff will replace the affected motors with motors of a different design. The recall began during June 2013. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
What owners reported
Newest filings
Structure › Body
Filed Jul 20, 201723,383 milesCA
TL* THE CONTACT OWNS A 2014 FLEETWOOD TERRA. WHILE DRIVING 50 MPH, THE WALLS CRACKED AND DETACHED FROM THE CHASSIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 23,383.
Structure
Filed Mar 16, 20142,300 milesCA
MY BOYFRIEND AND I PURCHASED OUR NEW RV IN MAY 2013. WE TOOK IT FOR OUR FIRST OUTING IN JUNE 2013. AS MY BOYFRIEND TURNED A RIGHT CORNER AT ABOUT 5 TO 7 MPH, THE SLIDE OUT COUNTER EXTENSION ROLLED OUT AND SMASHED INTO THE DINETTE SET, DIRECTLY ACROSS. THE SLIDE OUT COUNTER IS SECURED BY A SINGLE, SLIDING LATCH. WHEN THE COUNTER IS FULLY LOADED WITH UTENSILS AND OTHER ITEMS, IT EASILY WEIGHS 70+ POUNDS. WE IMMEDIATELY REPORTED THE PROBLEM TO THE DEALERSHIP WHO REPLACED THE LATCH WITH A NEW ONE. ON OUR SECOND OUTING, THE EXACT SAME PROBLEM OCCURRED. THIS TIME THE DEALERSHIP "ADJUSTED" THE LATCH. DURING OUR THIRD DRIVE, THE LATCH WOULD SLIDE OPEN DURING LANE CHANGES. WHEN WE TOOK IT BACK, WE EMPHASIZED THE FLIMSY LATCH COULD NOT SECURE THE HEAVY WEIGHT OF THE COUNTER. IF SOMEONE (PARTICULARLY MY YOUNG GRANDSON) HAD BEEN SEATED AT THE DINETTE, ANY OF THE SEVERAL IMPACTS WOULD HAVE CAUSED GREAT BODILY INJURY OR DEATH. THE DEALERSHIP TOLD US THAT THE MANUFACTURER, FLEETWOOD, INC, SAID THERE WAS NOTHING FURTHER THEY WOULD DO TO ADDRESS OUR CONCERN. THERE HAVE BEEN NUMEROUS OTHER DEFECTS WITH THIS PARTICULAR VEHICLE. WE HAVE RETAINED AN ATTORNEY AND ARE ATTEMPTING TO SETTLE FOR A DIFFERENT MODEL. HOWEVER, FLEETWOOD REFUSES TO ACKNOWLEDGE ANY SAFETY ISSUES WITH THE ROLL OUT COUNTER ON THE TS-31 MODEL; STATING THEY ARE NOT GOING TO "LEMON LAW" THE RV. WHEN WE REPORTED THE PROBLEM TO THE DEALERSHIP, ONE OF THEIR REPRESENTATIVES TOLD US HE WOULD LET HIS MANAGEMENT KNOW ABOUT THE SAFETY C
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 20, 2013. Source: NHTSA Office of Defects Investigation.