Owners filed 2 complaints about this vehicle with federal regulators, most often about the structure › body › door. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Body › Door
1
0
0
0
Electrical System › 12v/24v/48v Battery › Cables
1
0
0
0
4 safety recalls
Part 573 reports
Electrical System › 12v/24v/48v Battery › Cables09V056000
Filed Feb 18, 20093,782 vehiclesFleetwood Enterprises, Inc.
Defect. FLEETWOOD IS RECALLING 3,782 MY 2006-2009 PROVIDENCE, EXCURSION, EXPEDITION, DISCOVERY AND BOULDER DIESEL MOTOR HOMES. THE BATTERY CABLE IS ROUTED TOO CLOSE TO A SHARP EDGE LOCATED ON TOP OF A SHELF INSTALLED OVER THE DRIVESHAFT.
Risk. THIS CAN CAUSE ABRASION TO THE BATTERY CABLE INSULATION, LEADING TO AN ELECTRICAL SHORT AND POSSIBLY A FIRE.
Remedy. DEALERS WILL RE-ROUTE THE CABLE AWAY FROM THE SHARP EDGE LOCATION. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE RECALL BEGAN ON MAY, 26 2009. OWNERS MAY CONTACT FLEETWOOD AT 800-509-3418.
Equipment › Recreational Vehicle/Trailer08V320000
Filed Jul 15, 200870,101 vehiclesFleetwood Enterprises, Inc.
Defect. FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy. FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
Steering07V306000
Filed Jul 18, 200718,000 vehiclesFreightliner Llc
Defect. FREIGHTLINER IS RECALLING CERTAIN SCHOOL BUS CHASSIS, HEAVY TRUCKS, VAN CHASSIS, RV MOTORHOME CHASSIS MANUFACTURED FROM JANUARY 5 TO MAY 17, 2007, EQUIPPED WITH AXLE ALLIANCE COMPANY (AAC) FRONT AXLES. DURING THE FRONT AXLE ASSEMBLY, THE FASTENERS THAT ATTACH THE STEERING ARM OR TIE ROD ARMS TO THE SPINDLE MAY BE OVER OR UNDER TIGHTENED.
Risk. INCORRECTLY TIGHTENED STEERING ARM FASTENERS MAY FATIGUE AND FRACTURE WHICH COULD CAUSE A CRASH WITHOUT WARNING.
Remedy. THOMAS BUILT WILL NOTIFY OWNERS, INSPECT THE FASTENERS, AND REPLACE THE STEERING ARM IF NECESSARY. THE RECALL BEGAN ON DECEMBER 21, 2007. OWNERS CAN CONTACT FREIGHTLINER AT 1-800-547-0712.
Equipment › Other › Labels07V019000
Filed Jan 26, 200793 vehiclesFleetwood Enterprises, Inc.
Defect. CERTAIN MOTOR HOMES FAIL TO COMPLY WITH SECTION 6.2.6, "MARKING OF ALTERNATIVE EXITS," AS REQUIRED BY THE ANSI/NFPA 1192 STANDARD ON RECREATIONAL VEHICLES. THE DINETTE ALTERNATE EXIT/EMERGENCY EGRESS WINDOW IS NOT IDENTIFIED BY AN EXIT LABEL AND RED EGRESS LATCHES. THIS WINDOW IS USED TO EXIT THE MOTOR HOME IN AN EMERGENCY SITUATION AND MUST BE CLEARLY IDENTIFIED.
Risk. IN THE EVENT OF A CRASH, A PASSENGER MAY NOT KNOW IMMEDIATELY WHERE THE EXIT/ EMERGENCY EGRESS WINDOW WOULD BE LOCATED, INCREASING THE RISK OF INJURY.
Remedy. DEALERS WILL INSPECT AND REPLACE THE EXISTING BLACK WINDOW LATCH WITH A RED EGRESS WINDOW LATCH AND APPLY THE "EXIT" LABEL TO THE DINETTE ALTERNATIVE EXIT/ EMERGENCY EGRESS WINDOW. THE RECALL BEGAN ON FEBRUARY 15, 2007. OWNERS MAY CONTACT FLEETWOOD AT 1-800-509-3418.
What owners reported
Newest filings
Electrical System › 12v/24v/48v Battery › Cables
Filed Nov 16, 200923,000 milesIL
TL*THE CONTACT OWNS A 2007 FLEETWOOD PROVIDENCE MOTOR HOME. IN MAY 2009 HE RECEIVED RECALL NOTICE #90209 FOR THE ELECTRICAL BATTERY CABLES THE DEALER STATED THAT THEY WOULD NOT HONOR THE RECALL AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CONTACT CALLED THE MANUFACTURER LOCATED IN INDIANA AND A REPRESENTATIVE ADVISED HIM THAT FLEETWOOD FILED BANKRUPTCY. THE FAILURE MILEAGE WAS 23,000.
Structure › Body › Door
Filed Oct 16, 20086,000 milesCA
TL*THE CONTACT OWNS A 2007 FLEETWOOD PROVIDENCE 39V RV. THE CONSUMER WAS UNABLE TO EXIT THE RV, BECAUSE THE DOOR WOULD NOT OPEN. HE WAS NOT ABLE TO USE THE EMERGENCY EXIT BECAUSE THE SLIDERS WERE NOT EXTENDED AND THE EMERGENCY EXIT WAS NOT AVAILABLE. THE CONSUMER HAD TO EXIT FROM THE DRIVERS SIDE WINDOW. THE RV WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED DUE TO THE EXPIRATION OF THE WARRANTY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE RV IS AWAITING REPAIR. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 6,000. UPDATED 12/11/08. *LJ UPDATED 12/11/08.*JB UPDATED 03/18/09. *LJ THE CONSUMER STATED THE DOOR JAMMING SEEMED TO BE A STRUCTURAL PROBLEM EVERY TIME THE RV WAS DRIVEN. WHEN THE CONSUMER TRIED TO OPEN THE DOOR FROM THE OUTSIDE, IT WOULD NOT OPEN. THE LOCKSMITH THAT WAS CALLED WAS UNABLE TO GET THE DOOR OPEN AS WELL. THE LOCKSMITH HAD TO USE AN AIR BAG TO CREATE AN OPENING BETWEEN THE DOOR AND THE DOOR FRAME. HE THEN HAD TO REMOVE THE SHAFT THAT WAS THOUGHT TO BE CAUSING THE PROBLEM. UPDATED 03/18/09
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 18, 2009. Source: NHTSA Office of Defects Investigation.