Page 4 of 4 · complaints 151–166 of 166

2013 Fiat 500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Tires
Filed Nov 21, 201410,600 milesNY

THE TIRES ON THIS FIAT ARE PIRELLI NERO ZERO . ALL FOUR ARE VERY CHOPPY AND BADLY WORN. THEY WERE ROTATED AT 5,000 MILES. THE ROAD NOISE IS SO LOUD IT OVERPOWERS THE FACTORY RUMBLING OF THE FLOW THROUGH EXHAUST SYSTEM. THE TIRES AFFECT THE HANDLING AS I GET VIBRATIONS AND THE CAR DARTS FROM SIDE TO SIDE ON UNEVEN ROAD SURFACES. *TR

Electrical System
Filed Oct 27, 201439,000 milesNC

TL* THE CONTACT OWNS A 2013 FIAT 500. WHILE TURNING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THE FAILURE WAS UNDETERMINED. THE TECHNICIAN RECOMMENDED THAT THE COMPUTER BE REPROGRAMMED. THE REPAIR FAILED TO REMEDY THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

Visibility/Wiper
Filed Oct 8, 201419,800 milesTX

WIPER FLUID RESERVOIR LEAKING AND CAN NOT HOLD FLUID FOR WIPER. WENT TO DEALERSHIP UNDER WARRANTY BUT NO PARTS TO REPLACE AND NO ETA OF PARTS. CONTACTED THE FIAT USA ABOUT PARTS AND WAS TOLD NO PARTS AVAILABLE AND WILL NOT GIVE ANY ETA ON PARTS. I HAVE BEEN DRIVING IN HOUSTON IN RAINY SEASON AND CAN NOT CLEAR WINDSHIELD WITH WIPER FLUID WHEN DRIVING. WHEN CALLING THE FIAT USA, SERVICE REP CAN NOT HELP AND WILL NOT PROVIDE ANY UPPER LEVEL MANAGEMENT CONTACT TO ADDRESS THIS PROBLEM. *TR

Tires
Filed Sep 4, 201416,000 milesAZ

PROBLEM WITH LOW TIRE PRESSURE; OCCURS IN MULTIPLE TIRES, NOT JUST SAME ONE, OCCURS ABOUT EVERY OTHER WEEK. MOST RECENT INCIDENT OCCURRED 8/25/14, DEALER HAS CHECKED AND STATES NO PROBLEM/LEAKS FOUND. WAS AT DEALER FOR SERVICE ON 8/29/14 NO PROBLEMS IDENTIFIED THEY FILLED AIR IN ALL TIRES TO MFG. RECOMMENDED PRESSURE - 5 DAYS LATER ON 9/3/14 HAD A LOW PSI OF 24 ON RIGHT REAR TIRE. HAVE COMPLAINED TO DEALER SERVICE DEPARTMENT AND HAVE A FOLLOW UP SERVICE APPOINTMENT ON 9/8/14. *TR

Fuel/Propulsion System
Filed Aug 6, 201422,000 milesCA

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON THE HIGHWAY, THERE WAS A ROCK OR METAL PIECE THAT HIT THE FUEL TANK. THE FUEL FROM THE GAS TANK LEAKED OUT OF THE TANK AND ONTO THE ROAD. THE VEHICLE WAS PULLED OVER TO THE RIGHT. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP. THE DIAGNOSIS ON THE VEHICLE WAS A FAULTY FUEL TANK. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 22,000.

Air BagsCrash1 injured
Filed Jul 20, 201414,649 milesOH

MY 2013 FIAT 500 WAS HIT ON THE DRIVER'S SIDE OF THE CAR. THE AIRBAGS DID NOT DEPLOY AND I BROKE MY ARM AND HAD A HEAD INJURY... UPDATED 08-20-14 *BF--UPDATED 08-26-14*BF UPDATED 09/2/2014 *JS

Steering
Filed Jun 24, 2014500 milesMO

CENTER EMBLEM KEEPS COMING OUT OF THE MIDDLE OF THE STEERING WHEEL REVEALING THE AIRBAG BEHIND IT. I KEEP "POPPING" IT BACK IN PLACE, BUT IT DOES NOT STAY. THE NEAREST DEALER FOR REPAIRS IS 90 MILES AWAY. I SCHEDULED A TIME FOR THEM TO LOOK AT IT, BUT NOW HAVE TO BRING IT IN AGAIN SO THEY CAN KEEP IT LONGER TO DETERMINE IF IT JUST NEEDS THAT PIECE REPAIRED OR IF I NEED A WHOLE NEW STEERING WHEEL. I CAN ONLY HOPE THE AIRBAG DOES NOT DEPLOY FROM BEHIND THIS LOOSE PIECE AS IT IS CLEARLY NOT ATTACHED TO ANYTHING. *TR

Tires
Filed Apr 22, 20145,000 milesMI

HAD TO REPLACE THE OEM TIRES ON MY 2013 FIAT 500 @ 5000 MI BECAUSE OF SIDEWALL BULGE,. TIRE SIZE IS 185 55 15 FIRESTONE FIREHAWK GT. NO LETTERS AFTER GT,FIRESTONE STORE TOLD ME ITS A ROAD HAZARD PROBLEM. I LOOKED ON THE WEB FOR FIAT TIRE PROBLEMS,OTHERS ARE HAVING SAME PROBLEM BUT SEEMS TO ONLY BE CARS WITH FIRESTONES.SO I BELIEVE THERE IS A PROBLEM,NONE OF MY 5 OTHER CARS,WHICH GO THE SAME PLACES HAVE A TIRE PROBLEM. I JUST TRIED TO CALL IN TO VSH HOTLINE AND GOT TREATED LIKE AN IDIOT. I'VE BEEN A MECHANIC FOR OVER 30 YEARS,I MAY HAVE SOME INSIGHT OF WHAT IS NORMAL TIRE PERFORMANCE. *TR

Tires
Filed Apr 15, 201460 milesWV

TL* THE CONTACT OWNS A 2013 FIAT 500 SPORT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BLOW OUT. THE CONTACT ALSO INDICATED THAT THE SAME DEFECT OCCURRED WITH THE DRIVERS SIDE FRONT TIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60.

Engine
Filed Mar 25, 20144,600 milesNY

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD INDEPENDENTLY DECELERATE. THE CONTACT SHUT OFF THE VEHICLE AND WHEN RESTARTED, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS SERVICED FOUR TIMES FOR THE RECURRING FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,600.

Structure
Filed Mar 17, 20146,500 milesCA

I PURCHASED MY FIRST CAR 2013 FIAT, I AM A STUDENT AND I DRIVE ABOUT 1.20 HRS TO MY UNIVERSITY FROM HOME. ON 3/17/14 I WAS DRIVING TO SCHOOL THAT I HAD A FLAT TIRE .I FOUND OUT THIS CAR IT DOES NOT COME WITH SPARE TIRE JACK AND TOOLS, THERE IS A SMALL AIR PUMP UNDER THE SEAT THAT YOU HAVE TO REMOVE IT AND PLUG IT IN TO THE OUTLET AND PUT AIR IN TO THE TIRE, I TRIED TO PUT AIR INTO THE TIRE BUT THE PUMP DID NOT WORK. I CALLED FIAT THEY TOLD ME THE PUMP IS GOOD ONLY WHEN YOU HAVE LOW AIR IN THE TIRE BUT IF YOU HAVE A FLAT YOU HAVE TO TAKE IT TO THE DEALER TO CHANGE THE TIRE OR FIX IT I CALLED MY FATHER TO COME AND HELP ME BECAUSE I WAS STRANDED AND FRIGHTENED AND LATE FOR MY SCHOOL AND NO SPARE TIRE CAN YOU IMAGINE THIS ACCIDENT HAPPENED IN THE MIDDLE NO WERE OR I HAVE TO TAKE SOMEBODY TO THE HOSPITAL EMERGENCY OR....A YOUNG GIRL WITH OUT NO SPARE TIRE WHAT WOULD HAPPENED TO ME OR ANY OTHER FIAT OWNERS. MY FATHER CAME AND CHECK THE TIRE ALL OVER AND TOOK PICTURES OF IT THERE WAS NO SIGN OF NO NAILS INTO THE TIRES. HE CALLED FIAT ROAD SIDE ASSISTANT THEY TOLD HIM YOU HAVE TO WAIT FOR 90 MINUTES FOR TOW SERVICE AND WHEN HE COMPLAINT TO THEM FOR LONG HOUR WAIT THEY TOLD MY FATHER YOU CAN PAY FROM YOUR POCKET AND DEAL WITH IT..!! . I THINK THE SPARE TIRE AND JACK & TOOLS ARE NECESSITY AND A SAFETY ISSUE FOR A VEHICLE AND THEY MUST HAVE IT IN THE CAR IN CASE YOU ARE FAR AWAY AND NO ACCESS TO ANY DEALER AROUND YOU AND YOUR LIFE SAFETY ISSUE. MY FATHER ASK THE FIAT OVER THE PHONE WHY

Vehicle Speed Control
Filed Mar 6, 20146,630 milesKY

WHILE ACCELERATING THE SPEEDOMETER WOULD NOT READ ANY HIGHER THAN 20 MPH, EVEN WHEN GOING SPEEDS WELL OVER 20 MPH ON THE INTERSTATE. COMING TO A COMPLETE STOP THE SPEEDOMETER WOULD READ AT 0, HOWEVER ONCE ACCELERATING OR DECELERATING FROM OVER 20 MPH WOULD NOT BE REGISTERED. THE CAR WAS TURNED ON AND OFF SEVERAL TIMES, AND SHIFTED THROUGH ALL THE GEARS, STILL NO FIX. *TR

Vehicle Speed Control
Filed Jan 15, 2014354 milesNC

THE ELECTRONIC THROTTLE CONTROL (ETC) LIGHT CAME ON AFTER SLOWING DOWN AND THEN HAVING TO ACCELERATE FAST TO AVOID AN ONCOMING CAR AT AN INTERSECTION CROSSING. AT THE SAME TIME THE CAR LOST SPEED AND ACCELERATION. WE CONSULTED THE MANUAL IMMEDIATELY AND DID WHAT IT SAID, THAT IS TO RESTART THE CAR. WE DID THIS AND THE LIGHT WENT OFF. TO DO THIS WE HAD TO PULL OFF THE INTERSTATE AND PARK AND THEN GET BACK ON. WHEN GETTING BACK ON I HAD TO SLOW DOWN AND AGAIN ACCELERATE QUICKLY AGAIN TO PROPERLY MERGE WITH ONCOMING TRAFFIC ON THE 4 LANE WE WERE TRAVELING. THE ECT LIGHT CAME ON AGAIN AND WE AGAIN STOPPED AND RESTARTED THE CAR AND THE ECT LIGHT WENT OUT. ABOUT 4 MILES LATER AT AN INTERSECTION I SLOWED THEN ACCELERATED AFTER MAKING A RIGHT HAND TURN (THE LIGHT WAS GREEN).THE ECT LIGHT CAME ON AGAIN AND THIS TIME I IMMEDIATELY LOST POWER AND ACCELERATION AND COULD NOT GET THE CAR ABOVE ABOUT 40 TO 45 MILES AN HOUR.WE HAPPENED TO BE TRAVELING TO THE CAR DEALERSHIP ON ANOTHER MATTER (PHONE PAIRING) AND WE WERE ONLY A HALF A MILE FROM THE DEALERSHIP SO WE TOOK IT IN TO HAVE THEM LOOK AT IT. THEY GAVE US THE SAME MAKE AND MODEL AS A LOANER.WE WENT A FEW MILES THE ECT LIGHT CAME ON IN THIS CAR (FIAT 500) SO WE WENT BACK TO THE DEALERSHIP TO SEE WHAT MIGHT BE CAUSING THIS IN TWO CARS. THE SERVICE TECHNICIAN FOUND THAT I HAD TOUCHED OR PRESSED THE BRAKE PEDDLE AND THE ACCELERATOR AT THE SAME TIME AND THIS CAUSES THE ECT SYSTEM TO ACTIVATE AN ECT LIGHT TO COME ON. HOWEVER, IT APPEARS THAT

Air Bags
Filed Oct 30, 201313,300 milesMO

EXPERIENCED REPEATED FAILURE OF THE AIR BAG SAFETY SYSTEM. VEHICLE HAS BEEN IN FOR REPAIR FOUR TIMES AND FAILURE REOCCURED AT BETWEEN 1 AND 80 MILES DISABELING THE AIR BAG SAFETY SYSTEM. *TR

Vehicle Speed Control
Filed Jul 5, 201310,000 milesAL

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TR

Vehicle Speed Control
Filed May 28, 201317 milesWI

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CRUISE CONTROL FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Fiat 500 → · Every 500 year → · How the figures are calculated →