Page 3 of 4 · complaints 101–150 of 166

2013 Fiat 500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Power TrainFire
Filed Apr 26, 201729,000 milesMA

TL* THE CONTACT OWNS A 2013 FIAT 500. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO DOWNSHIFT TO EXIT THE HIGHWAY, BUT THE VEHICLE DID NOT ENGAGE IN GEAR. THE VEHICLE LOST ACCELERATION AND WAS RUNNING VERY SLOWLY. THE CONTACT PULLED OVER TO THE SHOULDER AND NOTICED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE CONTACT NEVER RECEIVED ANY COMMUNICATION FROM THE MANUFACTURER. THE VEHICLE HAD BEEN AT THE DEALER FOR FIVE WEEKS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Air BagsCrash
Filed Apr 26, 201741,000 milesWA

WE HAD A SEVERE ACCIDENT ON INTERSTATE 405 WHERE A LARGE SUV HIT US FROM BEHIND AT SPEED AND PUSHED US INTO A STATIONARY TRUCK. BOTH THE REAR AND FRONT OF THE CAR WERE SEVERELY DAMAGED. WE WERE MODERATELY INJURED. WERE GIVEN FIRST AID BY PARAMEDICS AND WE CHOSE NOT TO GO TO EMERGENCY AND GO TO URGENT CARE INSTEAD.

Electronic Stability Control (esc)
Filed Apr 12, 2017CA

MY CAR CUTS OFF WHILE DRIVING OR BEING IDLED. I WOULD DRIVE IT IN THE CITY AND AFTER ABOUT 20-30 MINUTES OF DRIVING STOP AND GO. IT WOULD CUT OFF WHILE I'M STOPPED AT A LIGHT. THEN I WOULD PUT IT IN PARK AND IT WOULD RESTART. THEN AFTER THAT IT WOULD READ AS HIGH COOLANT. ALSO GOING UP STEEP HILLS IT WOULD CUT OFF WHEN I TURN IT AT THE TOP OF THE HILL AND READ NOTHING JUST COMPLETELY TURN OFF. I FINALLY GOT TO REPLICATE THE PROBLEM WITH FIAT SERVICE AND THEY ARE TRYING TO FIGURE OUT HOW TO STOP IT FROM CUTTING OFF. THIS SHOULD BE A RECALL AND REPLACE BY FIAT

Unknown or Other
Filed Mar 28, 2017GA

RECALL IN EFFECT SINCE MAY OF 2016. NO REMEDY AS OF YET. PLEASE FOLLOW UP ON THIS

Structure › Body
Filed Mar 2, 201749,920 milesFL

WHEN I FIRST BOUGHT MY CAR I HAD ISSUES WITH A TAIL LIGHT GOING OUT WITHIN THE FIRST 6 MONTHS. THEN A HEADLIGHT 2 MONTHS AFTER THAT THEN 12 MONTHS A TAILLIGHT THEN ANOTHER TAILLIGHT AND HEADLIGHT WELL YOU SEE WHAT I MEAN THEN THEY RECALLED A CLUCH ON MY CAR BUT THEY DIDNT HAVE A REPLACEMNT PART YET AND THEY NEVER CONTACTED ME ABOUT THE RECALL I ASSUME IT WAS THIS ORGANIZATION BUT WHEN I WAS DRIVING AT NIGHT THE CLUCH JUST DROPPED OUT FROM UNDER MY FOOT AND ALMOST CAUSE ME TO CRASH WHEN I RECOVERED AND HAD TO STOPO BECAUSE OF A RED LIGHT I THROUGH ON MY EMERGANCIES AND ANOTHER TAIL LIGHT WENT OUT BUT THIS TIME I WAS ALMOST REAR ENDED BECAUSE THEY THOUGHT I WAS SWITHCHING LANES I NEVER RECIEVED A WARNING LIGHT THAT MY TAILLIGHT WAS OUT NOW I HAVE HAD MY TAIL LIGHT GO OUT AGAIN AND A HEADLIGHT WITHIN A MONTH OF EACH OTHER AND STILL NO WARNING SIGN ALSO NOW THE BATTERY IS GOING OUT ON ME SOMETHIMES I CAN START THE SOMETIMES I CANT BUT NO WARNING SIGN UNLESS ITS NOT GOING TO TURN OVER AT ALL THEN I GET ALL THE BELLS GOING OFF FOR THAT WHEN THEY WERE REPAIRING THE CLUCH I ASKED ABOUT MY WARRENTY AND THEY SAID IT ALREADY RAN OUT BUT THAT WASNT TRUE I WAS CLOSE BUT I HAVE RUST PINHOLES COMING FROM UNDER THE PAINT ALL OVER MY WHITE CAR.

Power Train
Filed Feb 17, 2017FL

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Feb 10, 2017CA

TL* THE CONTACT OWNS A 2013 FIAT 500 SPORT HATCHBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Jan 18, 2017MD

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN), THE DEALER HAD SCHEDULED TWO APPOINTMENTS AND WHEN THE CONTACT ARRIVED THE PART WAS NOT AVAILABLE. THE DEALER THEN ADVISED THE CONTACT TO CALL BACK 30 DAYS LATER TO DETERMINE IF THE PART WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .....UPDATED 03/08/17 *BF *CN

Power Train
Filed Jan 18, 2017MI

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Dec 29, 2016AL

2013 FIAT 500. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-302. *SMD THE DEALER INFORMED THE CONSUMER, THE PEDAL ASSEMBLY WAS AVAILABLE. HOWEVER, THE CLUTCH WAS NOT AVAILABLE. THE DEALER STATED THEY WOULD NOT BE PERFORMING ANY RECALLS, UNTIL THE BEGINNING OF THE NEW YEAR. *JB

Unknown or Other
Filed Dec 28, 20166,800 milesPA

THE FIAT HAS CONTINUOUS DIFFICULTY SHIFTING GEARS. MANY TIMES IT WON'T SHIFT OUT OF 2ND OR 3RD GEAR AT ALL EVEN WHEN GOING AT HIGHWAY SPEEDS. THE RPM STAYS AT 3-4 WHEN THIS HAPPENS. IT IS ALSO DIFFICULT TO ACCELERATE WITHOUT FEELING LIKE THE CAR IS GOING TO EXPLODE. IN MID-NOVEMBER I WAS LOOKING ONLINE AS TO A POSSIBLE PROBLEM AND FOUND A RECALL "S34" THAT BEGAN ON 11/10/16 WHERE IT IS DESCRIBED AS "THE CLUTCH DIAPHRAGM SPRING CAN FRACTURE & FAIL, CAUSING AN INABILITY TO SWITCH GEARS". THE REMEDY WAS TO INSTALL A CLUTCH PEDAL LIMITER & CLUTCH PEDAL SWITCH. THE DEALER SAID THAT THERE WAS NO REMEDY AT THIS TIME. I WENT ON THIS WEBSITE AGAIN AND NOW THERE IS NO RECALLS LISTED? CALLED SEVERAL PEOPLE INCLUDING THE FCA RECALL LINE AND THERE ISN'T A RECALL FOR THIS CAR. WHEN I CHECKED ONLINE BEFORE I SAW MANY COMMENTS AND COMPLAINTS ABOUT NOT BEING ABLE TO GET THE RECALL S34 PART, SO A SOLUTION WAS NEVER REACHED.

Power Train
Filed Dec 28, 2016CA

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE TWO DEALERS CONTACTED DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air BagsCrash1 injured
Filed Dec 7, 201650,000 milesVA

TL* TAKATA RECALL. THE CONTACT OWNED A 2013 FIAT 500. WHILE DRIVING 55 MPH, THE VEHICLE SWERVED TO AVOID A DEER. THE VEHICLE FLIPPED OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE ETS WARNING INDICATOR ILLUMINATED PRIOR TO THE CRASH. THE DRIVER SUSTAINED INJURIES TO THE NECK, A CONCUSSION, AND MUSCLE SPASMS THROUGHOUT THE BODY. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Power Train
Filed Nov 25, 2016NM

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed Nov 21, 2016GA

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (SUSPENSION). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/05/17*LJ CONSUMER HAS TAKEN CAR IN COUPLE TIMES DUE TO SPEEDOMETER DOES NOT REGISTER CORRECT MPH. ON 12/12/2016- VEHICLE WAS TAKEN TO "DON JACKSON ALFA ROMEO & FIAT TO INSTALL RECALL PARTS. UPDATED 9/5/18*JB

Power Train
Filed Nov 10, 2016IN

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Oct 24, 2016NJ

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Oct 21, 201670,000 milesCA

TL* THE CONTACT OWNS A 2013 FIAT 500. WHILE DRIVING 35 MPH, THE GEAR SHIFTER AND CLUTCH FAILED, AND THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Oct 20, 2016VA

THE CLUTCH COVER DIAPHRAGM SPRING MAY FATIGUE AND/OR FRACTURE. SAFETY RISK: A FAILED CLUTCH COVER DIAPHRAGM SPRING MAY RESULT IN THE INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEARS AND THE POTENTIAL FOR A LOSS OF MOTIVE POWER WHICH COULD CAUSE A CRASH WITHOUT WARNING. REMEDY: IMPLEMENT A CLUTCH PEDAL LIMITER AND A CLUTCH PEDAL SWITCH. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

Power Train
Filed Oct 19, 2016AK

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Oct 4, 2016GA

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Oct 3, 2016SD

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT UPDATED 01/23/17.*JB

Power Train
Filed Sep 27, 2016NY

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Sep 16, 201655,000 milesGA

TL* THE CONTACT OWNS A 2013 FIAT 500. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND SWITCHED OUT OF GEAR WITHOUT WARNING. THE VEHICLE WOULD NOT ACCELERATE BEYOND 15 MPH ON THE HIGHWAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Air BagsCrash
Filed Sep 14, 201622,000 milesWA

TL* THE CONTACT OWNED A 2013 FIAT 500. WHILE THE VEHICLE WAS PARKED BY THE CURB IN FRONT OF THE HOUSE, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AND CAUSED IT TO EXPLODE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Sep 5, 201651,000 milesLA

THE HEADLIGHTS AND TAILLIGHTS WILL NOT WORK. THE BULBS "BURN OUT" AS SOON AS THEY ARE REPLACED. THIS ISSUE HAS BEEN ONGOING SINCE THE CAR WAS PURCHASED, THE MANUFACTURER SIMPLY REPLACED THEM WHILE UNDER WARRANTY - NOW THAT THE VEHICLE IS NO LONGER UNDER WARRANTY AND THEIR DEALERSHIPS ARE CLOSED IN THE STATE THEY WISH TO HAVE ME TAKE THE CAR OUT OF STATE, PAY FOR A RENTAL WHILE THEY ATTEMPT TO DIAGNOSE THE PROBLEM. I HAVE GIVEN THEM 5 OPPORTUNITIES PRIOR TO THIS TIME TO DO SO AND EACH TIME WAS TOLD IT WAS "BAD BULBS". I CANNOT GET THE VEHICLE INSPECTED AND THERE IS ALSO A RECALL THAT I CANNOT GET SERVICED DUE TO THEIR OTHER FACILITIES BEING UNEQUIPPED TO SERVICE THIS PRODUCT. THERE ARE OTHER ELECTRICAL PROBLEMS THAT HAVE PLAGUED THE VEHICLE AND STILL ARE, BUT WILL NOT CAUSE A SAFETY INSPECTION FAILURE. THESE TOO HAVE BEEN SUPPOSEDLY REPAIRED IN THE PAST ONLY TO REOCCUR. I AM SEEKING YOUR ASSISTANCE AS I HAVE RECEIVED NO RESOLUTION FROM THE MANUFACTURER AND DO NOT HAVE THE MEANS TO PAY FOR A RENTAL CAR OF UNKNOWN DURATION FOR THEM TO ATTEMPT TO DIAGNOSE THIS FOR THE 6TH TIME. ANY HELP I CAN GET IS APPRECIATED. THERE HAVE BEEN MULTIPLE OCCURRENCES SINCE 2013.

Power Train
Filed Aug 25, 201659,000 milesPA

I WAS DRIVING ON A 45 MPH ROAD WHEN SUDDENLY THE CLUTCH PEDDLE FELL TO THE FLOOR, BECAME EXTREMELY STIFF AND BECAME UNRESPONSIVE. THE GEAR SHIFTER STAYED STUCK IN SECOND GEAR AND COULD NOT MOVE. THIS WAS A NARROW, WINDY ROAD WITH NO SHOULDER AND SIGNIFICANT ELEVATION CHANGES RUNNING THROUGH A DENSELY WOODED AREA OF PENNSYLVANIA. THERE WAS NO WHERE TO PULL OVER AND OTHER CARS ON THE ROAD. THERE IS CURRENTLY A RECALL FOR THIS CLUTCH BUT THE PARTS HAVE NOT YET BEEN MANUFACTURED. I HAVE ALREADY HAD THE CLUTCH REPLACED ONCE, SO THIS NEW CLUTCH ALSO SUDDENLY FAILED WITHOUT WARNING AND WITH NO SIGNS OF THE USUAL CLUTCH WEAR AND FATIGUE. JUST SUDDEN CLUTCH FAILURE WHILE DRIVING. THE CAR HAS59000 MILES ON IT AND IS ONLY3 YEARS OLD. FIAT EXPECTS ME TO PAY IN FULL TO HAVE THE SAME DEFECTIVE CLUTCH PARTS INSTALLED A THIRD TIME. I CAN THEN APPLY FOR REIMBURSEMENT FOR THESE KNOWN DEFECTIVE PARTS. I WILL THEN HAVE TO BRING THE CAR BACK FOR A FOURTH CLUTCH WHEN THE NEW PARTS ARE AVAILABLE UNDER TYRE RECALL.

Power Train
Filed Aug 24, 2016NY

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Aug 23, 2016NV

RECEIVED RECALL NOTICE IN JUNE, 2 MONTHS LATER AND THE DEALERSHIP IS STILL TELLING ME THAT FIAT HASN'T SENT THEM THE PARTS AND THERE'S NOTHING THEY CAN DO. THE RECALL IS RELATED TO THE CLUTCH GOING OUT. THE RECALL NOTICE NOTED THAT THIS CAN CAUSE AN ACCIDENT.

Power Train
Filed Aug 16, 2016GA

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train1 injured
Filed Aug 9, 201624,000 milesFL

AFTER CONTACTING CHRYSLER CORP I AM BEING TOLD THAT THERE ARE NO PARTS FOR MY RECALL AND THAT I SHOULD MAKE THE REPAIR ON MY OWN UTILIZING THE SAME DEFECTIVE PARTS THAT ARE ON RECALL!!! I ALREADY HAD AN ACCIDENT ON 7/29 WHEN THE CAR STALLED IN THE MIDDLE OF THE STREET AND WHEN I ATTEMPTED TO PUSH IT OUT OF HARMS WAY I FELL HARD ON THE CONCRETE. TO PUT IN AT MY COST THE SAME DEFECTIVE PARTS IS PUTTING MY LIFE IN DANGER.

Power Train
Filed Aug 5, 201624,000 milesFL

FIAT 500 STICK SHIFT RECALL I HAVE CONTACTED CHRYSLER CORPORATE TO INQUIRE ABOUT MY RECALL AND THEY ARE STATING THAT THEY HAVE NO PARTS. IF I WOULD LIKE TO PAY FOR THE REPAIR I COULD THEN I COULD "BATTLE IT OUT" WITH CHRYSLER FOR REIMBURSEMENT. I NEVER RECEIVED A RECALL LETTER. I ONLY FOUND OUT WHEN I CONTACTED THE DEALER. I WAS DRIVING MY CAR WHEN THE STICK SEIZED UP AND I COULDNT SHIFT MY CAR AND IT LEFT ME STRANDED IN THE STREET. I PUSHED MY CAR OUT OF HARMS WAY AND I ENDED UP FALLING ON THE STREET WHEN I LOST CONTROL OF THE CAR PUSHING IT. 2 POLICE OFFICERS CAME TO MY AID. I CONTACTED THE DEALER AND THEY HAD IT TOWED. THEN I WAS ADVISED THAT THERE WERE NO PARTS AVAILABLE/. I HAVE CALLED CHRYSLER CORPORATION BUT NO ONE WILL ADDRESS MY COMPLAINT. I AM WITHOUT A CAR, A RENTAL NOTHING. I WAS ADVISED 3 TIMES THAT A FIAT MANAGER FROM CORPORATE WOULD CALL ME. THEY HAVE NOT. NO ONE WANTS TO ASSIST ME.

Power Train
Filed Aug 3, 201613,000 milesWA

TL* THE CONTACT OWNS A 2013 FIAT 500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE PULLED TO THE LEFT AND RIGHT. THE SHIFTER GEAR FAILED TO SHIFT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ *TR

Power Train
Filed Aug 2, 2016TN

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Jul 26, 2016CA

I RECEIVED A NOTICE FROM FCA US LLC REGARDING MY VEHICLE'S SAFETY RECALL (S34 / NHTSA 16V-302) ABOUT A MONTH A HALF NOW. EVERY TIME I TRY TO REACH FIAT OR THE FCA RECALL ASSISTANCE CENTER, THEY KEEP TELLING ME THAT THE PART HAS NOT BEEN RECEIVED. PER THE FCA'S NOTICE IT INDICATES THE FOLLOWING "THE INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEARS AND/OR LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING". IT'S BEEN OVER A MONTH THAT I GET IN MY CAR WONDERING WHAT IS GOING TO HAPPEN --WILL I CRASH, GET HURT OR EVEN DIE DUE TO THIS?!!? YET NO ONE IS HELPING AND I KEEP GETTING THE RUN-AROUND. HOW LONG DOES IT TAKE TO GET THE PART IN QUESTION? THIS IS UNACCEPTABLE AS WE TRUST THE CARS WE BUY TO BE SAFE!!

Power Train
Filed Jul 12, 201644,000 milesWA

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT IN AND OUT OF GEAR. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE TECHNICIAN STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Power Train
Filed Jul 7, 2016CA

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Jun 24, 201612,445 milesCA

THE MANUAL SHIFTER IS VERY DIFFICULT TO ENGAGE IN REVERSE, 1ST AND SECOND GEAR. I WAS TOLD BY FIAT THAT THE REVERSE GEAR IS A QUIRK OF THE CAR AND THERE IS NO SOLUTION. THIS 1 &2 SHIFTING PROBLEM IS INTERMITTENT AND HAPPENS WHILE DRIVING IN TRAFFIC FROM A COMPLETE STOP. THE DEALERSHIP STATED THE GEARS WERE DIFFICULT DUE TO THE CLUTCH AND NEEDED REPLACEMENT. MY CAR HAS 12,400 MILES AND THE CLUTCH WAS NOT COVERED AND I PAID FOR THE REPLACEMENT. I WAS SHOCKED THAT MY CLUTCH NEEDED REPLACEMENT AT 12,000 MILES! I CONTACTED THE MANUFACTURE ABOUT THE DEFECT, BUT FIAT AGREED THAT I HAD TO PAY FOR THE REPLACEMENT OF THE CLUTCH. AFTER THE REPAIR, THE CAR HAS THE SAME PROBLEM WITH THE GEARS. I DON'T BELIEVE THAT CLUTCH NEEDED REPLACEMENT, THE CAR HAS A DEFECT.

Exterior Lighting
Filed Jun 6, 201682,000 milesMO

TL* THE CONTACT OWNS A 2013 FIAT 500. WHILE DRIVING 65 MPH, THE HEADLIGHTS BURNED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000.

Service Brakes
Filed May 30, 201613,000 milesMA

I OWNED THE SECOND FIAT 500 THOUGHT THE BRAKE'S ISSUE WOULD GO AWAY WHEN DRIVING IN THE WINTER TIME. BRAKES WOULD NOT STOP THE CAR AND EVEN YOU PRESSED IT ALL THE WAY DOWN. I HEARD FROM A FRIEND WHO LOST CONTROL OF HER FIAT'S BRAKE THIS LAST WINTER IN BOSTON, MA AND WOULD LIKE TO KNOW IT'S SOMETHING WRONG WITH MY VEHICLES AS WELL BEFORE THE WINTER THIS YEAR.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed May 23, 201660,000 milesPA

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT THE LIFTGATE LATCH MALFUNCTIONED AND THE HATCHBACK COULD NOT BE OPENED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Steering
Filed Mar 22, 201625,000 milesFL

AT 25,000 MILES I HAD AN OIL CHANGE AND TIRE ROTATION. AFTER THAT, I NOTICED UNSAFE FEELING ON MY STEERING ON HIGH SPEED (OVER 75MPH) THAT I NEVER FELT BEFORE THE SERVICE. IT JUST DIDN'T FEEL STEADY. BROUGHT THE CAR BACK IN THEN THEY REPLACED AN INTERNAL SHAFT BUT DIDN'T HELP. BROUGHT BACK IN TWICE MORE AND THEY TEST DROVE IT AND CHECKED EVERYTHING (SO THEY SAID) BUT NOTHING WAS FOUND. I WAS TOLD THAT THE TIRES WERE GETTING OLD AND TO JUST GET USED TO IT AND NOT TO DRIVE SO FAST. BUT ON INTERSTATES, SOMETIMES YOU HAVE TO GO WITH THE FLOW AND THAT FLOW CAN BE THAT HIGH SPEED. I TALKED TO TWO SERVICE PERSONNEL BUT THEY SEEMED LIKE THAT THEY DIDN'T UNDERSTAND MY CONCERN NOR CARE ABOUT IT. I POSTED MY CONCERN ON FIAT USA FACEBOOK PAGE AND SOMEONE FROM THE FIAT HEADQUARTERS CONTACTED ME WHICH WAS NICE BUT NOT MUCH HELP BECAUSE MY DEALERSHIP DIDN'T WANT TO DEAL WITH THEM. I WAS EVEN SUGGESTED BY A PERSON FROM THE HEADQUARTERS TO CHANGE THE DEALERSHIP. THE BOTTOM LINE IS THAT I WILL HAVE TO BUY NEW TIRES ABOUT 6,000 MILES FROM NOW BUT THIS KIND OF THING NEVER HAD HAPPENED TO ANY OF MY PREVIOUS CARS.

Power Train
Filed Jan 13, 201659,000 milesCT

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, WHILE DEPRESSING THE CLUTCH TO SLOW DOWN, THE CONTACT HEARD AN ABNORMAL SOUND AND THE GEAR FAILED TO SHIFT WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO A PARKING AREA. THE DEALER WAS NOTIFIED OF THE FAILURE BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. ...UPDATED 02/19/16 *BF *CN

Wheels
Filed Sep 26, 201512,666 milesTX

I HAD TO HAVE MY FRONT TWO TIRES REPLACED ON MY 2013 FIAT 500 ABARTH IN MAY 2015 AFTER ONLY 17 MONTHS OF OWNERSHIP (BOUGHT IT NEW AT THE END OF 2013) AND 12,666 MILES, AND WAS TOLD THEY WERE NOT COVERED BY ANY WARRANTY. THESE WERE THE PERELLI 205/40R17XL BSW 3 SEASON TIRES. THE WEAR WAS SO BAD THEY WOULD NOT PASS INSPECTION. I PREVIOUSLY OWNED A 2012 FIAT 500 SPORT WITH PERELLI'S AND HAD IT FOR 17 MONTHS, BUT PUT 30,105 MILES ON IT, AND ONLY HAD TO REPLACE TWO TIRES BECAUSE ONE GOT A NAIL IN IT. I KNOW ROTATING THE TIRES WHEN RECOMMENDED IS IMPORTANT. I HAVE HAD MY RECOMMENDED SERVICES FOR BOTH CARS AS THE DEALERSHIP HAS RECOMMENDED.

Engine
Filed Jul 30, 201522,500 milesTX

I TOOK MY VEHICLE IN FOR A TAPPING SOUND COMING FROM THE ENGINE COMPARTMENT. THE AFTERNOON AFTER I DROPPED OFF MY CAR I RECEIVED A CALL FROM THE SERVICE ADVISER TELLING ME THAT THE NOISE WAS COMING FROM AN INTERIOR COMPONENT OF MY ENGINE AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE ENGINE DID NOT COME IN UNTIL JULY 20, 2015. WITHIN A DAY OR TWO I RECEIVED ANOTHER CALL FROM THE SERVICE ADVISER TELLING ME THAT THE CLUTCH PRESSURE PLATE WAS WORN DOWN TO THE METAL AND THAT IT NEEDED TO BE REPLACED. HE WENT ON TO SAY THAT THIS PARTICULAR PART WAS NOT COVERED UNDER THE MANUFACTURERS WARRANTY AND I WOULD NOW INCUR AN OUT OF POCKET EXPENSE. AT FIFTY THREE YEARS OF AGE I HAVE HAD SEVERAL VEHICLES WITH MANUAL TRANSMISSIONS AND NEVER HAVE HAD PROBLEMS WITH MY CLUTCH LET ALONE WITH THE PRESSURE PLATE. SOON AFTER I RESEARCHED SEVERAL VEHICLE REVIEW WEB SITES TO LEARN THAT THERE ARE A NUMBER OF COMPLAINTS WITH THE CLUTCH PRESSURE PLATE VEHICLES WITH MILEAGE FROM 11K TO 25 K.

Service Brakes
Filed Jul 2, 20153,171 milesIL

TL* THE CONTACT OWNS A 2013 FIAT 500. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD SCREECHING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE LIGHTLY DEPRESSED AND THE STEERING WHEEL HAD TO BE TURNED IN ORDER FOR THE NOISE TO SUBSIDE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. A WEEK LATER, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE REAR BRAKES FAILED AND THE CALIPER SEIZED, WHICH CAUSED THE REAR PASSENGER SIDE ROTOR TO ABNORMALLY DETERIORATE. THE ROTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, WHILE DRIVING APPROXIMATELY 60 MPH, THE CLUTCH COULD NOT BE DEPRESSED AND THE VEHICLE COULD NOT SHIFT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,171.

Structure › BodyCrash1 injured
Filed Jun 5, 201512,000 milesMI

MY 2013 FIAT ABARTH WAS REAR ENDED. I WAS STOPPED. THE OTHER DRIVER, IN A GRAND CHEROKEE, REAR ENDED ME. HIS SPEED WAS APPROXIMATELY 20-30 MPH. I WAS KNOCKED UNCONSCIOUS BRIEFLY & HAD SEVERE HEAD PAIN. I AM STILL UNDERGOING TREATMENT. NONE OF MY CARS SAFETY FEATURES WORKED, INCLUDING THE FUEL PUMP SHUT OFF. I BELIEVE THE SEAT HIT ME IN THE HEAD. THE ABARTH HAS UNIQUE, HIGH BACKED SEATS WITH A FIXED / INTEGRATED HEAD REST WITH A HARD, PLASTIC INSERT. MY SEATBELTS FAILED TO TIGHTEN AND THE FUEL PUMP FAILED TO SHUT OFF. I WORKED FOR CHRYSLER FIAT AT THE TIME AND DID TELL PEOPLE IN ENGINEERING ABOUT THE CONCERN. I SUFFERED A CONCUSSION & NOW HAVE CONSTANT, DAILY HEADACHES AND MIGRAINES.

Steering
Filed May 19, 201520,600 milesID

AT LOW SPEEDS 20 MPH AND BELOW YOU COULD HEAR A GRINDING NOISE THAT SOUNDED MUCH LIKE BAD BRAKES BEARINGS. SECOND TIME WE SUGGESTED THIS PROBLEM. FIRST TIME THE TECH SAID HE COULD NOT DUPLICATE THE NOISE. THIS TIME THEY FOUND BOTH OF THE REAR BEARING HAD BEEN COMPLETELY EATEN AWAY BY BRAKE DUST INSIDE THE BEARING ASSEMBLY.

Power Train
Filed May 19, 201520,600 milesID

TECH FOUND TRANSMISSION LEAKING AND SEALED WITH EPOXY. SECOND LEAK WAS UNAWARE A REPAIR HAD BEEN MADE UNTIL I RETURNED CAR TO DEALER FOR A LEAK FOUND MY OIL CAN HENRY'S

Air BagsCrash1 injured
Filed Apr 21, 201520,000 milesIL

EXPRESSWAY DRIVING AT 55MPH WHEN TRAFFIC CAME TO AN ABRUPT HALT. HARD BREAKING TRANSPIRED, ATTEMPT AT EVASION, RESULTING IN A FRONT IMPACT INTO THE REAR OF ANOTHER VEHICLE, AND THEN A REBOUND IMPACT INTO A RETAINMENT WALL ON THE DRIVERS SIDE. NONE OF THE 7 AIRBAGS DEPLOYED...UPDATED 05/07/15 *BF UPDATED 9/16/2015 *JS *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Fiat 500 → · Every 500 year → · How the figures are calculated →