Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
2
0
0
0
3 safety recalls
Part 573 reports
Fuel System, Diesel › Storage › Tank Assembly25V072000
Filed Feb 7, 20251,106 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.
Electrical System › 12v/24v/48v Battery24V160000
Filed Feb 29, 20241,342 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.
Risk. Relays that are stuck in the closed position increase the risk of a fire during battery charging.
Remedy. Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
Power Train › Automatic Transmission › Internal › Park Pawl23V081000
Filed Feb 16, 20232,845 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Risk. Vehicle rollaway increases the risk of a crash.
Remedy. Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
What owners reported
Newest filings
Electrical System
Filed Nov 5, 202415,000 milesPA
The contact owns a 2022 Entegra Launch RV built on a 2020 Mercedes-Benz Sprinter Chassis. The contact stated that the RV's high-voltage battery had failed to charge. The dealer was made aware of the failure but refused to diagnose or to repair the RV due to the fire risk. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 24V160000(Electrical System); however, the contact had not received a recall notification. The manufacturer scheduled the recall repair appointment for the year 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 15,000. The VIN was invalid.
Electrical System
Filed Jul 29, 2024MI
The contact owns a 2022 Entegra Launch. The contact received notification of NHTSA Campaign Number: 24V160000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 7, 2025. Source: NHTSA Office of Defects Investigation.