Owners filed 1 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 6 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Wheels
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6 safety recalls
Part 573 reports
Equipment › Other › Labels24V762000
Filed Oct 14, 20242,044 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Ethos, Ethos LI, Jayco Swift and Swift LI vehicles. The Tire and Loading Information Label incorrectly lists the tire load range. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk. Incorrect tire and load range information could cause owners to select underrated replacement tires, increasing the risk of a crash.
Remedy. Dealers will install a new corrected label, free of charge. Owner notification letters were mailed November 19, 2024. Owners may contact Jayco Customer Service at 800-283-8267. Jayco's number for this recall is 9903614.
Back Over Prevention › Sensing System › Camera24V641000
Filed Aug 27, 20241,245 vehiclesJayco, Inc.
Defect. Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy. The radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer service at 1-800-853-1403. Jayco's number for this recall is FCA 24V-436.
Seat Belts › Front › Buckle Assembly24V312000
Filed May 2, 202433 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain Jayco Swift, Swift LI, Entegra Coach Ethos, and Ethos LI motorhomes. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Remedy. FCA dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed June 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Tank Valve/Gauge24V218000
Filed Mar 21, 2024533 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.
Equipment › Electrical › Accessory Generator › Solar Panel23V404000
Filed Jun 5, 2023103 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Swift, Swift LI, Entegra Ethos, and Ethos LI recreational vehicles. The solar panel may detach from the Pop-Up roof and become a road hazard.
Risk. A detached solar panel increases the risk of a crash.
Remedy. Dealers will install new brackets, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903586.
Equipment › Recreational Vehicle/Trailer23V325000
Filed May 4, 20231,124 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Risk. A gas leak in the presence of an ignition source may increase the risk of fire.
Remedy. Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
What owners reported
Newest filings
Wheels
Filed Sep 16, 2024AZ
I have a major issue with my 2023 Entegra Ethos Class B RV that I purchased new in June 2023 from La Mesa RV in Arizona. The vehicle currently has 14,083 miles. On a trip last week we began experiencing a severe vibration in the right rear of the van when driving highway speeds of 65 - 70 mph. I went to a tire store and was told that the tires are incorrect for the weight of this vehicle. Discount Tire has a policy that does not allow them to mount tires that do not meet the vehicle's specification. The left rear tire is bulging down the center to the point where it barely fits in the wheel well. The tire store manager said that it would explode in the near future if it continued to be used. The “Tire and Loading Information” sticker that Entegra applied over the original RAM manufacturer sticker calls for LT 225/75R 16C tires. The tires that came with the vehicle are LT 225/75R 16E which have a Load Rating of E and a Load index of 112. The C tires that this vehicle requires have a Load Rating of C and a Load Index of 121. We were forced to purchase 5 new tires with a C Load Rating so that we can continue to use the vehicle. We had a lengthy correspondence with Entegra to get reimbursed for this expense and their conclusion is that " those are not the rims from manufacturing". These rims came with the vehicle that we purchased new from La Mesa RV. After 7 calls to La Mesa we were unable to get connected to anyone. Messages were left with no response. We believe that this is a
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 14, 2024. Source: NHTSA Office of Defects Investigation.