Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Equipment
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4 safety recalls
Part 573 reports
Equipment › Other › Labels24V762000
Filed Oct 14, 20242,044 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Ethos, Ethos LI, Jayco Swift and Swift LI vehicles. The Tire and Loading Information Label incorrectly lists the tire load range. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk. Incorrect tire and load range information could cause owners to select underrated replacement tires, increasing the risk of a crash.
Remedy. Dealers will install a new corrected label, free of charge. Owner notification letters were mailed November 19, 2024. Owners may contact Jayco Customer Service at 800-283-8267. Jayco's number for this recall is 9903614.
Back Over Prevention › Sensing System › Camera24V641000
Filed Aug 27, 20241,245 vehiclesJayco, Inc.
Defect. Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy. The radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer service at 1-800-853-1403. Jayco's number for this recall is FCA 24V-436.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Tank Valve/Gauge24V218000
Filed Mar 21, 2024533 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.
Equipment › Recreational Vehicle/Trailer23V325000
Filed May 4, 20231,124 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Risk. A gas leak in the presence of an ignition source may increase the risk of fire.
Remedy. Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
What owners reported
Newest filings
Equipment
Filed Jul 26, 2024WY
The contact owns a 2024 Entegra Ethos built on a 2023 Ram Promaster 3500 Chassis. The contact received notification of NHTSA Campaign Number: 24V218000 (Equipment); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was invalid; however, the chassis information was able to be decoded.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 14, 2024. Source: NHTSA Office of Defects Investigation.