Owners filed 1 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Wheels
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3 safety recalls
Part 573 reports
Equipment › Other › Labels23V102000
Filed Feb 20, 20232,467 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk. Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy. Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Defect. Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Seneca XT and Entegra Accolade XT motorhomes. The windshield wiper arms may break, causing the windshield wipers to fail.
Risk. Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy. Dealers will inspect and replace both front windshield wiper arms, as necessary, free of charge. Owner notification letters were mailed January 19, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Tires › Valve22V121000
Filed Mar 3, 20222,643 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Risk. Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy. Daimler Trucks North America, LLC will remove the inner valve stem extension and stabilizer, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is FL912 21V-921.
What owners reported
Newest filings
Wheels
Filed Nov 18, 2024WA
The mud flaps installed in front of the rear wheels were only fastened at the outer side of the mud flap. The metal subframe has holes for fasteners, however, there is NO evidence that ANY fasteners have ever been attached on the top of the mud flap frame to secure it properly. This results in the mud flaps swinging in and rubbing against the inner tire on both sides of the vehicle. Based on the draft under the vehicle this rubbing can be relatively constant at highway speed. Our vehicle has approximately 18,000 miles on it as our use model results in lots of highway travel. The damage to the tires was noted by the dealer when the unit was in for an unrelated item. The passenger side inner rear tire has been severely damaged by the metal frame for the mud flap wearing into the tread on the tire. Both side mud flaps are significantly worn away. The safety aspect of this is that the tires are being damaged/compromised and may result in a failure at highway speed which could result in damage to the vehicle, other vehicles, injuries or possibly even death of occupants. As this is a failure in manufacturing/assembly and/or quality of build review, it may be widespread across the Entegra (manufactured by Jayco) Accolade and sister models of the Jayco Seneca. This deficiency may also not be noticed by many owners until long after the original warranty period, resulting in significant cost that is really the result of OEM manufacturing/assembly failures. Recommend that ALL related mo
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 20, 2023. Source: NHTSA Office of Defects Investigation.