No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Vehicle Speed Control › Accelerator Pedal14V685000
Filed Oct 31, 201444 vehiclesEldorado National- California, Inc.
Defect. Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2008-2009 Axess, E-Z Rider II, XHF, Escort RE-A, and Transmark RE vehicles manufactured April 1, 2008, to December 30, 2008. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.
Risk. If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.
Remedy. Eldorado has notified owners, and dealers will replace the affected pedal assemblies, free of charge. The recall began on December 8, 2014. Owners may contact Eldorado customer service at 1-909-591-9557.
Equipment Adaptive/Mobility10V119000
Filed Mar 25, 201034 vehiclesEldorado National - California, Inc.
Defect. ELDORADO NATIONAL - CALIFORNIA HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2005-2010 TRANSIT BUSES FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy. ELDORADO NATIONAL - CALIFORNIA IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884 OR BY EMAIL AT [email protected].
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 31, 2014. Source: NHTSA Office of Defects Investigation.