2012 Eldorado Aerolite

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Equipment Adaptive/Mobility15V750000
Filed Nov 12, 20152,978 vehiclesEldorado National- Kansas

Defect. Eldorado National- Kansas (Eldorado) is recalling certain model year 2006-2015 Aerotech, AeroElite, Aerolite, Advantage, Transtech, and Krystal shuttle buses and model year 2006-2014 VersaShuttle shuttle buses manufactured January 1, 2006, to August 25, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. Eldorado will notify owners, and Ricon will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact Eldorado customer service at 1-785-827-1033, or Ricon Customer Service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Equipment Adaptive/Mobility14V610000
Filed Sep 30, 2014178 vehiclesEldorado National- Kansas

Defect. Eldorado National-Kansas (Eldorado) is recalling certain model year 2006-2014 Aerotech, Aerolite, Aero Elite, Transtech, and Advantage coaches manufactured January 1, 2006, to September 26, 2014, and built on Ford E-350, E-450 and E-550 chassis, and Chevrolet 3500 and 4500 chassis, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Eldorado will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 20, 2014. Owners may contact Eldorado customer service at 1-800-955-9086 or Ricon customer service at 1-800-322-2884.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20180100Routine
20170100Routine
20160100Routine
20150200Routine
20140300Routine
20130200Routine
2012 — this page0200Routine
20110400Routine
20100800Routine
20090900Routine
200801200Routine
200701000Routine
20060800Routine
20050300Routine
20040100Routine
20030100Routine
20020100Routine

Compare every Aerolite year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 12, 2015. Source: NHTSA Office of Defects Investigation.