2015 Eldorado Mobility Amerivan

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Suspension	1		0	0	0

1 safety recall

Part 573 reports

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings17V649000

Filed Oct 13, 20176,145 vehiclesEldorado Mobility Inc

Defect. Eldorado Mobility Inc. (Eldorado Mobility) is recalling certain 2010-2017 Amerivan vehicles. The crimp fasteners that secure the fuel line connectors may not be fully crimped, allowing fuel to leak.

Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy. Eldorado Mobility will notify owners, and dealers will replace the fuel lines, free of charge. Owners may contact Eldorado Mobility customer service at 1-800-955-9086. Note: This recall supersedes recall 16V222. The recall began on December 5, 2017. Any vehicle previously repaired under that campaign, needs to be remedied again under this campaign.

What owners reported

Newest filings

Suspension

Filed Feb 22, 2023150,000 milesIN

The contact owns a 2015 Dodge Grand Caravan modified by Eldorado Mobility Amerivan. The contact stated while driving at various speeds, the rear side of the vehicle was leaning towards the driver's side. The contact was able to drive to her destination; however, the contact stated that she stopped driving the vehicle as it was unsafe to drive. The vehicle was taken to an unknown dealer, who informed the contact that they could not assist as only Eldorado Mobility could repair the vehicle. The contact related the failure to NHTSA Campaign Numbers: 17V363000 (Suspension) and 15V264000 (Suspension). The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 150,000.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2015

Year	Complaints	Recalls	Assessment
2017	0	1	Routine
2016	0	1	Routine
2015 — this page	1	1	Routine
2014	0	1	Routine
2013	0	1	Routine
2012	0	1	Routine
2011	0	1	Routine
2010	0	1	Routine

Compare every Amerivan year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 13, 2017. Source: NHTSA Office of Defects Investigation.