2003 Dutchmen Aero

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires1
000
Steering1
102

2 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment › Recreational Vehicle/Trailer03V465000
Filed Nov 12, 200324,113 vehiclesDutchmen Manufacturing, Inc.

Defect. ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR DUTCHMEN AT 574-537-0700.

What owners reported

Newest filings
SteeringCrash2 injured
Filed Aug 18, 201466,000 milesMO

WHILE DRIVING OUR DUTCH STAR MOTORHOME ON NORTHBOUND HIGHWAY 101 AT 55 MPH IN THE LOS ANGELES CA. AREA AND IN THE FAR RIGHT LANE OF THE 4 LANE FREEWAY, THE COACH SUDDENLY VEERED SHARPLY TO THE LEFT AND I HAD NO STEERING CONTROL AT ALL. THERE WAS A VERY LOUD SCREECHING ROARING NOISE COMING FROM THE LEFT FRONT TIRE AS THE COACH INSTANTLY CROSSED ALL OF THE REMAINING 3 LANES OF HEAVY TRAFFIC AND IMPACTED THE CONCRETE CENTER DIVIDER AT FREEWAY SPEED AND AT APPROXIMATELY A 45 DEGREE ANGLE TO THE LANES OF TRAFFIC. THE COACH WAS DEFLECTED AFTER IS SLAMMED INTO THE CONCRETE BARRIER AND THEN SLID ANOTHER 300 FEET ALONG THE WALL UNTIL IT CAME TO REST ON THE WALL IN THE CENTER MEDIAN. UPON LATER EXAMINING THE UNDERCARRIAGE OF THE MOTOR HOME ONCE IT WAS TOWED TO THE IMPOUND YARD AND PLACED UP ON BLOCKS, I NOTICED THAT THE STEERING CASTING THAT IS CONNECTED TO THE LEFT FRONT WHEEL TIE ROD HAD BROKEN ALLOWING THE FRONT LEFT WHEEL TO IMMEDIATELY TURN TO THE FULL LEFT TURN POSITION WHICH CAUSED ME TO HAVE ABSOLUTELY NO STEERING CONTROL AS WE VEERED TOWARD THE 4 LANES OF ONCOMING TRAFFIC IN THE SOUTHBOUND LANES THAT WERE TRAVELING AT AROUND 65 TO 70 MPH. MY WIFE AND I WANT TO WARN OTHERS OF A POSSIBLE DEFECT IN OTHER STEERING CASTINGS OF THE SAME DESIGN THAT COULD CAUSE ANOTHER WRECK WITH THE HIGH PROBABILITY OF SERIOUS INJURIES OR DEATH. THE MOTORHOME WAS A TOTAL LOSS. *TR

Tires
Filed Jul 29, 2005PA

CARLISLE TIRES ON TRAVEL TRAILER, HAD 1 TIRE BLOW OUT WHILE TRAVELING,LESS THAN 1000 MILES ON THEM. SEEMS LIKE SOMETHING SHOULD BE DONE ABOUT THIS BEFORE SOMEBODY GETS KILLED. DAMAGE TO NEW TRAILER AND COSTS OUT OF MY POCKET FOR JUNK TIRES. *NM

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
20040100Routine
2003 — this page2200Routine
20020100Routine
20012100Routine

Compare every Aero year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.