2001 Dutchmen Aero

Defect. ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR DUTCHMEN AT 574-537-0700.

THE TREAD SEPARATED FROM THE TIRE. THE TREAD STARTED HITTING OTHER VEHICLES ON THE INTERSTATE. THE 3 TIRES SUPPLIED WERE CARLISLE TIRES FOR MY DUTCHMEN VOYAGER FOLD-DOWN CAMPER. I WAS SENT 2 REPLACEMENT TIRES THROUGH THE MAIL. *JB

I WAS DRIVING DOWN THE INTERSTATE IN THE RIGHT HAND LANE, SLOWING DOWN DUE TO SIGN THAT SHOWED UNEVEN PAVEMENT, DROVE ONTO THE BRIDGE, DRIVING OVER THE UNEVEN PAVEMENT AND APPARENTLY, THE CAMPER SPARE TIRE AND THE MOUNTING BRACKET HOLDING THE SPARE TIRE CAME OFF THE CAMPER. AFTER LOOKING IN MY REAR VIEW MIRROR TO SEE IF THE CAMPER HAD STAYED ON THE HITCH, I OBSERVED THE CARS BEHIND ME WERE SWERVING AND SLAMMING ON THEIR BRAKES. I TOLD MY HUSBAND TO CALL 911 AS THERE MUST HAVE BEEN AN ACCIDENT BEHIND ME BECAUSE NOW THERE WAS NO TRAFFIC COMING. A VAN FLAGGED ME OVER AT THE END OF THE BRIDGE TO TELL ME WHAT HAD HAPPENED AS I WAS UNAWARE OF WHAT WAS GOING ON BEHIND ME. THE SPARE TIRE AND ITS MOUNTING BRACKET BOUNCED DOWN THE INTERSTATE APPARENTLY BOUNCING OVER THIS VAN THAT HAD FLAGGED ME OVER FOR SKIMMING THE VAN'S TOP. TIRE AND BRACKET ENDED UP IN MEDIAN ON BRIDGE AND COULD NOT BE RETRIEVED BECAUSE THE SHERIFF SAID IT WAS TOO DANGEROUS TO DO SO. THE WARRANTY WAS UP ON 4/15/07 SO NOTHING WAS REPAIRED /REPLACED. WE WENT BACK 2 DAYS LATER AND THE TIRE AND MOUNTING BRACKET WERE GONE BUT CAMPER IS AVAILABLE FOR INSPECTION. *JB